Components: LANE DEPARTURE
April 01, 2022
TBD
Condition
Run & Drive
Damage
Collision
Title
Salvage
| Rearview Video Systems | Optional |
|---|
| Dynamic Head Restraints | Not Available |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Pelvis/Torso | Driver, Front Passenger, Rear Seat |
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Standard |
| Safety Power Windows (Anti-Pinch) locations | Driver, Front Passenger, Rear Seat |
| NHTSA ID Number: | 11463044 |
|---|---|
| Consumer Location: | CUPERTINO, CA |
| VIN: | WA1LFAFP6EA**** |
I am reporting Audi Side Assist System fault. Audi assist among other things provides blind spot warning and is major safety feature in the car. Basically when I am switching lanes on, I get existance of car in blind spot. When driving in January I received warning message that said Audi Side Assist System fault. I scheduled service for Feb 3 and the car was repaired by Feb 4. Originally they suspected accident or repair work done around the back bumper. Later they realized that none was done and fixed the issue by "alignment". During that work they found out that the two assist modules have different versions which is surprising since all my service was done at Audi San Jose dealership and never repaired that function. This means that my car original parts has version mismatch. The function worked OK for several weeks but failed again on April 1. I still did not repair it but I am scheduled on May 10 (earliest date). The fault is still on!
| NHTSA ID Number: | 11461655 |
|---|---|
| Consumer Location: | GOLETA, CA |
| VIN: | Wa1lfafp5ea**** |
Timing chain, turbocharger and high pressure fuel pump has to be replaced for the car with 75000 miles on it. Was advised by the shop supervisor that it’s caused by faulty engine. That this type of damage is highly unlikely for the car under 100000 miles. Turbocharger is under extended warranty from the previous Audi recall.
| NHTSA ID Number: | 11451934 |
|---|---|
| Consumer Location: | PALO ALTO, CA |
| VIN: | Wa1cmafp8ea**** |
Check engine light on and diagnostic test shows particular matter sensor malfunction. This is apparently under recall, but my VIN is not included
| NHTSA ID Number: | 11448776 |
|---|---|
| Consumer Location: | CHESHIRE, CT |
| VIN: | WA1DGAFP7EA**** |
I have a 2014 Audi Q5 Premium Plus with 3.0 liter engine. I was in Wolfeboro NH this past weekend and it was very cold, -15 at night. My vehicle has 123000 miles on it and has run with no issues to this point. Luckily , I parked the car to go into store and when I came out DSC red warning light came on , could not budge the steering wheel. Looked up issue in manual and said do not drive. I am from CT so no car now in NH. I had vehicle towed to closest Audi dealer , 60 miles away for service. It turns out to be I need a whole new steering column due to cold temperatures. If this happened while driving it would have been devastating. My issue is there was a recall on the 2014 SQ5 for the exact same issue. I have found numerous complaints for the same issue for the same vehicle, why has there not been recall? This could have ben a deadly incident in the wrong situation. Vehicle at Audi dealer to the tune of $3600 for repairs.
| NHTSA ID Number: | 11446057 |
|---|---|
| Consumer Location: | GRAND PRAIRIE, TX |
| VIN: | Wa1lfafp4ea**** |
Seatbelt tensioner and air bags failed to deploy when the vehicles was in a severe frontal collision when another vehicle ran a stop sign exiting the highway.
| NHTSA ID Number: | 11428479 |
|---|---|
| Consumer Location: | CUMMING, GA |
| VIN: | WA1LFAFP1EA**** |
My 2014 Audi Q5 2.0L Turbo, at 84339 miles, is consuming oil between oil changes. 4300 miles after my last oil change by the Audi dealership, I had to add oil. The dealership, Gwinnett Audi, 3190 Satellite Blvd, Duluth, GA 30090, said that Audi is paying for the oil top off for all customers. Seems odd that if this is normal that Audi would voluntarily reimburse the dealership for this expense. I am concerned, based on internet searches, that this will continue to get worse and I will be adding more and more oil without getting the problem resolved. The dealership told me it would cost $7,000 to fix the engine and there is no longer a warranty. This vehicle should not be burning oil at $80,000 miles. Audi needs to make permanent repairs to fix the problem, not just put a bandaid on it. I am not the only Audi owner with this problem.
| NHTSA ID Number: | 11421907 |
|---|---|
| Consumer Location: | SAN GABRIEL, CA |
| VIN: | WA1LFAFP1EA**** |
I am writing about an incident that happened to my wife while she was driving my car from Los Angeles, CA to Phoenix, AZ on June 16, 2021. My wife was driving the Audi Q5 at approximately 75mph and 125 miles west of Phoenix (near the CA/AZ border) when the car suddenly loss power. She stepped on the gas and noticed the speed gradually dropping. Fortunately, she had the presence of mind and barely had enough time to pull over to the shoulder. It was at this point that she called to tell me that the car would no longer start and the “check engine” and “EPC” light indicators were illuminated. This occurred at approximately 12:30 noon during a severe heatwave where the outside temperature was 117 degrees. I asked her to wait for 10 minutes to try to restart the car; the car would not restart. She called AAA Towing and was told the wait would be over one hour because of the rural location (Quartzsite, AZ). She ended up waiting a little over 3 hours in her car, without air conditioning, in 117 degrees for a tow truck driver to arrive. The car was towed to her sister’s house in Goodyear, AZ at a cost of $673. The next day, she had the car towed to the Audi Dealership in Peoria, AZ where it was diagnosed the car had suffered a fuel vapor lock due to the heat. The car has less than 28,000 miles on the odometer when the incident happened. Audi Peoria kept the car for a couple of days because the parts had to be ordered from Los Angeles. Ultimately, the repair bill from the dealership came to $1,983. I felt helpless and scared for my wife that I was not able to assist her as I was 3 hours away. What if my wife (or another driver) was unable to pull over to the side of the road? The chances of an accident are dramatically increased if the vehicle was stuck on the highway. As you can imagine, my wife has been traumatized by this incident and we are both fearful that this incident can happen again. Therefore, we request that NHTSA investigate this incident.
| NHTSA ID Number: | 11421060 |
|---|---|
| Consumer Location: | COMMERCE TOWNSHIP, MI |
| VIN: | WA1CFAFP2EA**** |
This SUV has a 2.0 engine that consumes oil. I have to add a quart every 200-300 miles as the IP light indicates the engine is at the minimum oil level. This is not normal to be adding oil this frequently. Audi/VW has had problems in the past with vehicles that used excessive amounts of oil and a settlement was reached with owners. It seems they have not fixed the issue and I believe an investigation is needed and corrective action should be taken again by Audi/VW to make owners whole and to finally fix the problem. They need to find the root cause of this problem and fix it.
| NHTSA ID Number: | 11415388 |
|---|---|
| Consumer Location: | BLUFFTON, SC |
| VIN: | WA1LFAFP2EA**** |
WHILE DRIVING, THE ELECTRONIC POWER STEERING FAILED, ALMOST CAUSING A HEAD ON COLLISION. MY DAUGHTER WAS TURNING LEFT WHEN SUDDENLY SHE WAS UNABLE TO PROPERLY STEER. THANKFULLY, SHE WAS ABLE TO VEER OFF THE ROAD SAFELY. THIS PART HAS BEEN RECALLED ON THE AUDI SQ5, BUT NOT THE Q5. ACCORDING TO MY RESEARCH, MULTIPLE AUDI Q5 OWNERS HAVE COMPLAINED ABOUT THIS SERIOUS SAFETY ISSUE.
| NHTSA ID Number: | 11414410 |
|---|---|
| Consumer Location: | NORTH MIDDLETOWN, NJ |
| VIN: | WA1LFAFP2EA**** |
SLIGHT OIL LEAK FROM OIL COOLER LINE SLIGHT LEAK AT THE COOLANT RESERVOIR. BURNS OIL QUICKLY
| NHTSA ID Number: | 11414212 |
|---|---|
| Consumer Location: | CIDRA, PR |
| VIN: | WA1LFAFP9EA**** |
WHEN CLOSING THE TRUNK THE DASH MARKS AS IF IT WERE OPEN. I HAVE TO OPEN AND CLOSE THE TRUNK SEVERAL TIMES SO THAT IT STOPS MARKING AS IF IT WERE OPEN.
| NHTSA ID Number: | 11414213 |
|---|---|
| Consumer Location: | CIDRA, PR |
| VIN: | WA1LFAFP9EA**** |
SQUEAKS AND/OR RATTLES ARE HEARD FROM THE PANORAMIC SUNROOF AREA.
| NHTSA ID Number: | 11397790 |
|---|---|
| Consumer Location: | CLEVELAND, OH |
| VIN: | WA1LFAFP9EA**** |
AFTER 53661 CHECK ENGINE LIGHT CAME ON,AFTER DRIVING IT IT WENT OFF ONLY TO COME BACK ON AND STAY ON. AFTER TAKING IT TO THE DEALER "FOUND TIMING CHAIN STRETCHED. REPLACED TIMING CHAIN AND TENSONER"
| NHTSA ID Number: | 11387114 |
|---|---|
| Consumer Location: | LAKE CITY, FL |
| VIN: | WA1DGAFP3EA**** |
TL* THE CONTACT OWNS A 2014 AUDI Q5. THE CONTACT STATED THAT WHILE REVERSING OUT OF HIS DRIVEWAY, HE LOST CONTROL OF THE STEERING WHEEL. THE CONTACT STATED THAT THE STEERING WHEEL BECAME LOOSENED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AUDI GAINESVILLE (1920 N MAIN ST, GAINESVILLE, FL 32609) WHERE THE CONTACT WAS INFORMED THAT THE RACK & PINION AND ELECTRIC POWER ASSIST STEERING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. *LN CONSUMER STATED POWER STEERING SHUTS DOWN IN COLD CONDITIONS AND SUDDEN LOSS OF POWER.*JB*LN*JB
| NHTSA ID Number: | 11384647 |
|---|---|
| Consumer Location: | FAIRBANKS, AK |
| VIN: | WA1DGAFP3EA**** |
SERIOUSLY DANGEROUS STEERING FAILURE IN 2014 AUDI Q5: WARMED THE CAR UP, DROVE 15 MINUTES TO A GAS STATION, TURNED IT OFF TO FUEL UP AND WENT TO RESTART AFTER ENGINE WAS OFF FOR APPROXIMATELY 5 MINUTES, UPON START UP AND THE MESSAGE DISPLAYED "STEERING DEFECTIVE" DO NOT DRIVE VEHICLE. THE POWER STEERING WAS NON FUNCTIONAL AND THE WHEEL ESSENTIALLY LOCKED UP. THIS HAS HAPPENED TWICE, BOTH AT VERY COLD TEMPERATURES (ONCE AT -40 DEGREES BELOW AND ONCE AT -15 DEGREES BELOW ZERO). SOME QUICK INTERNET SEARCHING LEADS TO LOTS OF COMPLAINTS OF THE SAME SITUATION FOR 2014-2015 Q5'S. THE SQ5 OF THE SAME YEAR HAS A RECALL FOR THIS VERY ISSUE BUT THE Q5'S FOR SOME REASON DID NOT GET THE RECALL. IT SOUNDS LIKE IN SOME INSTANCES ITS A SIMPLE SOFTWARE UPDATE AND IN SOME CASES ITS AN ENTIRE NEW STEERING RACK REPLACEMENT COSTING UP TO $5,000. IT SOUNDS LIKE AUDI HAS NOT COVERED THIS ISSUE UNDER WARRANTIES NOR HAS IT ISSUED A RECALL TO COVER THE SAME ISSUE ON THE Q5'S AS WAS EXPERIENCES WITH THE SQ5 OF THE SAME YEAR (RECALL #48M1 & NHTSA #11184036). I AM 300 MILES FROM THE NEAREST AUDI DEALER. AUDI SAYS THEY WILL NOT COVER IT BECAUSE ITS OUT OF WARRANTY. I EXPLAINED IT MATCHES A RECALL FOR THE SQ5 AND BELIEVE THE Q5 WAS OVERLOOKED WITH THAT RECALL, THEY WERE OF NO ASSISTANCE. AUDI SAYS I CAN PAY SEVERAL THOUSAND DOLLARS TO HAVE IT TOWED TO THE DEALERSHIP BUT THEY ARE NOT LIKELY GOING TO COVER ANY OF IT SINCE THERE IS NO RECALL. SEEMS AS THOUGH THERE ARE A LOT OF US OUT THERE THAT HAVE THE SAME SAFETY ISSUE, WHAT CAN BE DONE TO GET THIS SAFETY ISSUE FIXED BY AUDI? LUCKILY I WAS STATIONARY ON BOTH OCCASIONS OTHERWISE THIS WOULD HAVE CAUSED A SERIOUS CRASH AND POSSIBLE INJURY. IM SCARED TO DRIVE IN COLD WEATHER ANYMORE. I WOULD THINK AUDI WOULD CARE ABOUT SUCH A HUGE SAFETY ISSUE!
