|Rearview Video Systems||Optional|
|Dynamic Head Restraints||Not Available|
|Head Restraint||Driver, Front Passenger, Rear Seat|
|Advanced Belt Feature||Standard|
|Adjustable Upper Belt Anchorage||Driver, Front Passenger|
|Seat Belt Reminder System||Driver, Front Passenger|
|Frontal Air Bag||Driver, Front Passenger|
|Curtain||Driver, Front Passenger, Rear Seat|
|Pelvis/Torso||Driver, Front Passenger, Rear Seat|
|Additional Air Bags||Not Available|
|Meets Side Air Bag Out-of-Position Requirements||Yes|
|LATCH Locations||Rear Seat|
|Safety Power Windows (Anti-Pinch)||Standard|
|Safety Power Windows (Anti-Pinch) locations||Driver, Front Passenger, Rear Seat|
|NHTSA ID Number:||11270153|
|Consumer Location:||MINT HILL, NC|
AFTER AUDI REPAIR THE SECONDARY WATER PUMP DUE TO RECALL MONTHS LATER CAR THERMOSTAT RUNNING HOT AND AUDI STATES MAIN WATER PUMP LEAKING
|NHTSA ID Number:||11114034|
|Consumer Location:||YONKERS, NY|
ENGINE AND ENGINE COOLANT SYSTEM RECALL
|NHTSA ID Number:||11104529|
|Consumer Location:||CALDWELL, NJ|
TL* THE CONTACT OWNS A 2014 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PAUL MILLER AUDI (179 US-46, PARSIPPANY, NJ 07054, (973) 575-7750) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
|NHTSA ID Number:||11102721|
|Consumer Location:||DUBLIN, OH|
AUDI Q5 DURING AFTERNOON HR'S DRIVING FROM WORK 30 MILES AND OUTSIDE TEMPERATURE 95F, INSIDE MAINTAINING TEMPERATURE AROUND 65F COOL RUNNING, AT LEFT TURN SIGNAL ABOUT TO TURN LEFT ENGINE STOOPED AND STEERING WHEEL LOCKED . IT'S STRUCK IN ROAD ABOUT 45 MIN AND WHEN TRIED TO START IT'S UNABLE TO START. LATER AFTER 45 MINUTES WHEN TRIED IT STARTED AND ABLE TO PULL TO PARKING LOT. ONCE I STOPPED AND START AT PARKING LOT SAME ISSUE ENGINE STOOPED ITSELF , WAITED FOR 30 MINUTES THAN TRY TO START IT STARTED - I DROVE IN PARKING LOT FOR FEW YARDS AGAIN ENGINE STOOPED AND STEERING WHILE LOCKED. I TOWED TO AUDI SHOWROOM. SHOWROOM SERVICE SAYING IT'S WORKING FINE NO ISSUES. THE ONLY MY CONCERN IS THAT IF IT'S HAPPEN IN FREEWAY @ SPEED 60 MPH ENGINE STOPS THAN THINK ABOUT THE CONDITION OF ACCIDENT. LIGHT INDICATOR ON THE VEHICLE IS SHOWING ECC. MILES ON VEHICLE : 55K
|NHTSA ID Number:||11463044|
|Consumer Location:||CUPERTINO, CA|
I am reporting Audi Side Assist System fault. Audi assist among other things provides blind spot warning and is major safety feature in the car. Basically when I am switching lanes on, I get existance of car in blind spot. When driving in January I received warning message that said Audi Side Assist System fault. I scheduled service for Feb 3 and the car was repaired by Feb 4. Originally they suspected accident or repair work done around the back bumper. Later they realized that none was done and fixed the issue by "alignment". During that work they found out that the two assist modules have different versions which is surprising since all my service was done at Audi San Jose dealership and never repaired that function. This means that my car original parts has version mismatch. The function worked OK for several weeks but failed again on April 1. I still did not repair it but I am scheduled on May 10 (earliest date). The fault is still on!
|NHTSA ID Number:||11461655|
|Consumer Location:||GOLETA, CA|
Timing chain, turbocharger and high pressure fuel pump has to be replaced for the car with 75000 miles on it. Was advised by the shop supervisor that it’s caused by faulty engine. That this type of damage is highly unlikely for the car under 100000 miles. Turbocharger is under extended warranty from the previous Audi recall.
|NHTSA ID Number:||11451934|
|Consumer Location:||PALO ALTO, CA|
Check engine light on and diagnostic test shows particular matter sensor malfunction. This is apparently under recall, but my VIN is not included
|NHTSA ID Number:||11448776|
|Consumer Location:||CHESHIRE, CT|
I have a 2014 Audi Q5 Premium Plus with 3.0 liter engine. I was in Wolfeboro NH this past weekend and it was very cold, -15 at night. My vehicle has 123000 miles on it and has run with no issues to this point. Luckily , I parked the car to go into store and when I came out DSC red warning light came on , could not budge the steering wheel. Looked up issue in manual and said do not drive. I am from CT so no car now in NH. I had vehicle towed to closest Audi dealer , 60 miles away for service. It turns out to be I need a whole new steering column due to cold temperatures. If this happened while driving it would have been devastating. My issue is there was a recall on the 2014 SQ5 for the exact same issue. I have found numerous complaints for the same issue for the same vehicle, why has there not been recall? This could have ben a deadly incident in the wrong situation. Vehicle at Audi dealer to the tune of $3600 for repairs.
|NHTSA ID Number:||11446057|
|Consumer Location:||GRAND PRAIRIE, TX|
Seatbelt tensioner and air bags failed to deploy when the vehicles was in a severe frontal collision when another vehicle ran a stop sign exiting the highway.
|NHTSA ID Number:||11428479|
|Consumer Location:||CUMMING, GA|
My 2014 Audi Q5 2.0L Turbo, at 84339 miles, is consuming oil between oil changes. 4300 miles after my last oil change by the Audi dealership, I had to add oil. The dealership, Gwinnett Audi, 3190 Satellite Blvd, Duluth, GA 30090, said that Audi is paying for the oil top off for all customers. Seems odd that if this is normal that Audi would voluntarily reimburse the dealership for this expense. I am concerned, based on internet searches, that this will continue to get worse and I will be adding more and more oil without getting the problem resolved. The dealership told me it would cost $7,000 to fix the engine and there is no longer a warranty. This vehicle should not be burning oil at $80,000 miles. Audi needs to make permanent repairs to fix the problem, not just put a bandaid on it. I am not the only Audi owner with this problem.
|NHTSA ID Number:||11421907|
|Consumer Location:||SAN GABRIEL, CA|
I am writing about an incident that happened to my wife while she was driving my car from Los Angeles, CA to Phoenix, AZ on June 16, 2021. My wife was driving the Audi Q5 at approximately 75mph and 125 miles west of Phoenix (near the CA/AZ border) when the car suddenly loss power. She stepped on the gas and noticed the speed gradually dropping. Fortunately, she had the presence of mind and barely had enough time to pull over to the shoulder. It was at this point that she called to tell me that the car would no longer start and the “check engine” and “EPC” light indicators were illuminated. This occurred at approximately 12:30 noon during a severe heatwave where the outside temperature was 117 degrees. I asked her to wait for 10 minutes to try to restart the car; the car would not restart. She called AAA Towing and was told the wait would be over one hour because of the rural location (Quartzsite, AZ). She ended up waiting a little over 3 hours in her car, without air conditioning, in 117 degrees for a tow truck driver to arrive. The car was towed to her sister’s house in Goodyear, AZ at a cost of $673. The next day, she had the car towed to the Audi Dealership in Peoria, AZ where it was diagnosed the car had suffered a fuel vapor lock due to the heat. The car has less than 28,000 miles on the odometer when the incident happened. Audi Peoria kept the car for a couple of days because the parts had to be ordered from Los Angeles. Ultimately, the repair bill from the dealership came to $1,983. I felt helpless and scared for my wife that I was not able to assist her as I was 3 hours away. What if my wife (or another driver) was unable to pull over to the side of the road? The chances of an accident are dramatically increased if the vehicle was stuck on the highway. As you can imagine, my wife has been traumatized by this incident and we are both fearful that this incident can happen again. Therefore, we request that NHTSA investigate this incident.
|NHTSA ID Number:||11421060|
|Consumer Location:||COMMERCE TOWNSHIP, MI|
This SUV has a 2.0 engine that consumes oil. I have to add a quart every 200-300 miles as the IP light indicates the engine is at the minimum oil level. This is not normal to be adding oil this frequently. Audi/VW has had problems in the past with vehicles that used excessive amounts of oil and a settlement was reached with owners. It seems they have not fixed the issue and I believe an investigation is needed and corrective action should be taken again by Audi/VW to make owners whole and to finally fix the problem. They need to find the root cause of this problem and fix it.
|NHTSA ID Number:||11415388|
|Consumer Location:||BLUFFTON, SC|
WHILE DRIVING, THE ELECTRONIC POWER STEERING FAILED, ALMOST CAUSING A HEAD ON COLLISION. MY DAUGHTER WAS TURNING LEFT WHEN SUDDENLY SHE WAS UNABLE TO PROPERLY STEER. THANKFULLY, SHE WAS ABLE TO VEER OFF THE ROAD SAFELY. THIS PART HAS BEEN RECALLED ON THE AUDI SQ5, BUT NOT THE Q5. ACCORDING TO MY RESEARCH, MULTIPLE AUDI Q5 OWNERS HAVE COMPLAINED ABOUT THIS SERIOUS SAFETY ISSUE.
|NHTSA ID Number:||11414410|
|Consumer Location:||NORTH MIDDLETOWN, NJ|
SLIGHT OIL LEAK FROM OIL COOLER LINE SLIGHT LEAK AT THE COOLANT RESERVOIR. BURNS OIL QUICKLY
|NHTSA ID Number:||11414212|
|Consumer Location:||CIDRA, PR|
WHEN CLOSING THE TRUNK THE DASH MARKS AS IF IT WERE OPEN. I HAVE TO OPEN AND CLOSE THE TRUNK SEVERAL TIMES SO THAT IT STOPS MARKING AS IF IT WERE OPEN.
|NHTSA ID Number:||11414213|
|Consumer Location:||CIDRA, PR|
SQUEAKS AND/OR RATTLES ARE HEARD FROM THE PANORAMIC SUNROOF AREA.
|NHTSA ID Number:||11397790|
|Consumer Location:||CLEVELAND, OH|
AFTER 53661 CHECK ENGINE LIGHT CAME ON,AFTER DRIVING IT IT WENT OFF ONLY TO COME BACK ON AND STAY ON. AFTER TAKING IT TO THE DEALER "FOUND TIMING CHAIN STRETCHED. REPLACED TIMING CHAIN AND TENSONER"
|NHTSA ID Number:||11387114|
|Consumer Location:||LAKE CITY, FL|
TL* THE CONTACT OWNS A 2014 AUDI Q5. THE CONTACT STATED THAT WHILE REVERSING OUT OF HIS DRIVEWAY, HE LOST CONTROL OF THE STEERING WHEEL. THE CONTACT STATED THAT THE STEERING WHEEL BECAME LOOSENED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AUDI GAINESVILLE (1920 N MAIN ST, GAINESVILLE, FL 32609) WHERE THE CONTACT WAS INFORMED THAT THE RACK & PINION AND ELECTRIC POWER ASSIST STEERING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. *LN CONSUMER STATED POWER STEERING SHUTS DOWN IN COLD CONDITIONS AND SUDDEN LOSS OF POWER.*JB*LN*JB
|NHTSA ID Number:||11384647|
|Consumer Location:||FAIRBANKS, AK|
SERIOUSLY DANGEROUS STEERING FAILURE IN 2014 AUDI Q5: WARMED THE CAR UP, DROVE 15 MINUTES TO A GAS STATION, TURNED IT OFF TO FUEL UP AND WENT TO RESTART AFTER ENGINE WAS OFF FOR APPROXIMATELY 5 MINUTES, UPON START UP AND THE MESSAGE DISPLAYED "STEERING DEFECTIVE" DO NOT DRIVE VEHICLE. THE POWER STEERING WAS NON FUNCTIONAL AND THE WHEEL ESSENTIALLY LOCKED UP. THIS HAS HAPPENED TWICE, BOTH AT VERY COLD TEMPERATURES (ONCE AT -40 DEGREES BELOW AND ONCE AT -15 DEGREES BELOW ZERO). SOME QUICK INTERNET SEARCHING LEADS TO LOTS OF COMPLAINTS OF THE SAME SITUATION FOR 2014-2015 Q5'S. THE SQ5 OF THE SAME YEAR HAS A RECALL FOR THIS VERY ISSUE BUT THE Q5'S FOR SOME REASON DID NOT GET THE RECALL. IT SOUNDS LIKE IN SOME INSTANCES ITS A SIMPLE SOFTWARE UPDATE AND IN SOME CASES ITS AN ENTIRE NEW STEERING RACK REPLACEMENT COSTING UP TO $5,000. IT SOUNDS LIKE AUDI HAS NOT COVERED THIS ISSUE UNDER WARRANTIES NOR HAS IT ISSUED A RECALL TO COVER THE SAME ISSUE ON THE Q5'S AS WAS EXPERIENCES WITH THE SQ5 OF THE SAME YEAR (RECALL #48M1 & NHTSA #11184036). I AM 300 MILES FROM THE NEAREST AUDI DEALER. AUDI SAYS THEY WILL NOT COVER IT BECAUSE ITS OUT OF WARRANTY. I EXPLAINED IT MATCHES A RECALL FOR THE SQ5 AND BELIEVE THE Q5 WAS OVERLOOKED WITH THAT RECALL, THEY WERE OF NO ASSISTANCE. AUDI SAYS I CAN PAY SEVERAL THOUSAND DOLLARS TO HAVE IT TOWED TO THE DEALERSHIP BUT THEY ARE NOT LIKELY GOING TO COVER ANY OF IT SINCE THERE IS NO RECALL. SEEMS AS THOUGH THERE ARE A LOT OF US OUT THERE THAT HAVE THE SAME SAFETY ISSUE, WHAT CAN BE DONE TO GET THIS SAFETY ISSUE FIXED BY AUDI? LUCKILY I WAS STATIONARY ON BOTH OCCASIONS OTHERWISE THIS WOULD HAVE CAUSED A SERIOUS CRASH AND POSSIBLE INJURY. IM SCARED TO DRIVE IN COLD WEATHER ANYMORE. I WOULD THINK AUDI WOULD CARE ABOUT SUCH A HUGE SAFETY ISSUE!
|NHTSA ID Number:||11378271|
|Consumer Location:||PALM DESERT, CA|
MY CAR IS A REALLY STRONG ODOR OF FUEL OR GASOLINE IN THE CABIN IT'S SUPER SEVERE AND I DON'T KNOW WHERE IT'S COMING FROMDOESN'T MATTER IF IT'S RUNNING IF I'M DRIVING SUMMER STARTING IT IT'S IT'S JUST TAKES A LITTLE WHILE FOR IT TO START TO STINK AND THEN ONCE IT'S BEEN ON FOR A COUPLE MINUTES IT STARTS TO JUST WREAK
|NHTSA ID Number:||11373451|
|Consumer Location:||APOLLO BEACH, FL|
STEERING ESSENTIALLY "LOCKED" UP FOR NO APPARENT REASON. WARNING ALARM SOUNDED AND "STEERING DEFECTIVE, DO NOT DRIVE" WARNING APPEARED. VERY DANGEROUS, CAN BARELY TURN WHEEL. IF THIS WOULD HAVE OCCURRED WHILE DRIVING I'VE NO DOUBT ACCIDENT, POSSIBLY INJURY, WOULD HAVE OCCURRED.
|NHTSA ID Number:||11343683|
|Consumer Location:||FORT LAUDERDALE, FL|
I APPROACH A CITY INTERSECTION AT THE FORT LAUDERDALE AIRPORT AND HAD NO BRAKES, STEERING, OR ACCELERATOR CONTROL. THE VEHICLE WAS COMPLETELY UNRESPONSIVE. I FLEW THROUGH THE INSPECTION HITTING THE CURB AND LAUNCHING MY VEHICLE APPROXIMATELY 50' OF DISTANCE OVER A DRAINAGE DITCH SLAMMING TO A COMPLETE STOP ON THE OTHER SIDE. THE SPEED WAS AT LEAST 40-50MPH AT THAT MOMENT, MAYBE FASTER SINCE THE VEHICLE JUST ACCELERATED BUT WOULD NOT BRAKE OR STEER. I HAD MY SEATBELT FASTENED AND AIRBAGS WERE DEPLOYED. THE VEHICLE WAS TOTALED AND THE FRAME LITERALLY SHATTERED ON IMPACT. I SUSTAINED SERIOUS TRAUMA TO MY FACE AND BACK AND ANKLES.
|NHTSA ID Number:||11331513|
|Consumer Location:||CLEARWATER, FL|
LEAKING FUEL, IN THE PRESENCE OF AN IGNITION SOURCE, INCREASING THE RISK OF FIRE AND CAR STALLS ETC.. *TR
|NHTSA ID Number:||11306151|
|Consumer Location:||PALMER, AK|
PANORAMIC SUNROOF IMPLODED WHILE DRIVING. GLASS SHARDS COVERED MYSELF AND BACKSEAT. LARGE HOLE IN TOP OF SUNROOF AND ALL GLASS FRACTURED. SOUNDED LIKE A GUNSHOT WHEN IT EXPLODED. IN MOTION ON SEWARD HIGHWAY. 5:15 AM ON ROAD. MINIMAL TRAFFIC.
|NHTSA ID Number:||11301235|
|Consumer Location:||CRANSTON, RI|
CHECK ENGINE LIGHT STARTED COMING ON INTERMITTENTLY AT 64683 MILES. CAR WAS TAKEN TO AUDI DEALER TO TROUBLE SHOOT. DIAGNOSED AS "COLD START FUEL PERFORMANCE FAULT CAUSED BY STRETCHED TIMING BELT." OUT SIDE OF WARRANTY AND CLASS ACTION LAW SUIT AUDI FOUND AT FAULT FOR EARLIER MODELS FOR THIS.
|NHTSA ID Number:||11280881|
|Consumer Location:||OYSTER BAY, NY|
TL* THE CONTACT OWNS A 2014 AUDI Q5. WHILE THE VEHICLE WAS PARKED OUTSIDE OF THE CONTACT'S RESIDENCE, THE CHECK ENGINE OIL WARNING INDICATOR ILLUMINATED WHEN THE VEHICLE WAS STARTED. THE CONTACT STATED THAT SHE NEEDED TO ADD OIL TO THE ENGINE EVERY TWO WEEKS. THE VEHICLE WAS TAKEN TO BIENER AUDI (LOCATED AT 795 NORTHERN BLVD, GREAT NECK, NY 11021, (516) 829-2834) THREE TIMES. ON OCTOBER 13, 2019, THE CONTACT WAS INFORMED THAT THE PISTON SIZES WERE TOO SMALL AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 81,886.
|NHTSA ID Number:||11253573|
|Consumer Location:||ASHEVILLE, NC|
DAYTIME RUNNING LIGHT DOES NOT WORK AND APPEARS BASED ON MY INTERNET SEARCH THIS PROBLEM IS PERVASIVE.
|NHTSA ID Number:||11241354|
|Consumer Location:||NEW HARTFORD, CT|
WE WERE ABOUT 350 MILES INTO A 600 MILE DRIVE. STOPPED AT A REST AREA TO EXERCISE THE DOG AND VISIT THE RESTROOM. OUTSIDE TEMPERATURE WAS 97 DEGREES. THE CAR WAS RUNNING FINE WITH NO STEERING ISSUES. THE CAR WAS SHUT OFF FOR ABOUT 7-8 MINUTES. UPON RESTARTING THE Q5 TDI, THE DASH INDICATOR FOR DYNAMIC STEERING CONTROL LIT UP ALONG WITH A DO NOT DRIVE WARNING. WE HAD THE CAR TOWED TO AN AUDI DEALER. THEY SAID THAT THE ENTIRE STEERING RACK NEEDED TO BE REPLACED. TO DATE, IT SITS AT THE AUDI DEALER WITHOUT REPAIR WAITING ON THEIR CUSTOMER SERVICE TEAM TO RESPOND TO MY COMPLAINT. THEY INITIALLY SAID THAT AUDI COULD HELP IF THEY HAD MORE "HISTORY" ON THE CAR. I JUST BOUGHT IT AS AN OFF-LEASE AND POST-DIESEL QUARANTINE SIX MONTHS AGO. THIS IS OUR FIRST AUDI AND HAVEN'T HAD REASON TO VISIT A DEALER FOR REPAIR YET. AUDI'S SECOND COMMENT WAS THAT WE HAVE NO HISTORY AT THE LOCAL DEALER. IT IS ODD THAT THE SAME PART ON THE SQ5 HAS BEEN RECALLED, BUT NOT ON THE Q5. AUDI NEEDS TO OWN A BAD PART REGARDLESS OF WHICH MODEL IT IS INCLUDED.
|NHTSA ID Number:||11232926|
|Consumer Location:||COLUMBIA, CT|
AFTER DRIVING THE VEHICLE AND PARKING, WENT TO RESTART AFTER ENGINE WAS OFF FOR APPROXIMATELY 3.5 HOURS, HEARD AN ALARM SOUND UPON START UP AND THE MESSAGE DISPLAYED "STEERING DEFECTIVE" DO NOT DRIVE VEHICLE. THE POWER STEERING WAS NON FUNCTIONAL HAD NO OTHER OPTION BUT TO DRIVE WITHOUT POWER STEERING AS WE WERE STRANDED OUT OF STATE, ARRIVED AT OUR DESTINATION, TURNED OFF VEHICLE, WARNING LIGHT TURNED OFF AND POWER STEERING RESUMED, CAR SAT OVERNIGHT, UPON START UP THE FOLLOWING MORNING THE ALARM WENT ON AGAIN WITH WARNING LIGHTS ILLUMINATED AGAIN, TURNED CAR OFF AND DID NOT DRIVE, CAR SAT FOR 10 HOURS AND UPON START UP POWER STEERING RETURNED AND DROVE TO DEALERSHIP WHERE PURCHASED AND THEY COULD NOT GET THE SYSTEM TO REPEAT THE DEFECTIVE STEERING WARNING ILLUMINATE, RAN THE CODES AND COULD NOT DIAGNOSE, TRANSFERRED TO AN AUDI DEALER WHO IN TURN DIAGNOSED IT WITH A FAULTY STEERING (SAME AS THE SQ5'S WHICH HAVE THE RECALL) AUDI REFUSES TO COVER UNDER WARRANTY. CAR ONLY HAS 41K MILES ON IT.
|NHTSA ID Number:||11222625|
|Consumer Location:||FRANKFORT, IL|
TL* THE CONTACT OWNS A 2014 AUDI Q5. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED UP TO 80 MPH. THE CONTACT SHIFTED INTO NEUTRAL AND THE VEHICLE GRADUALLY CAME TO A STOP WITHOUT CRASHING. THE CONTACT STATED THAT THE TACHOMETER WAS RED-LINED AT THE TIME. THE VEHICLE WAS TAKEN TO AUDI ORLAND PARK (LOCATED AT 8021 159TH ST, TINLEY PARK, IL 60477, (708) 342-0300) WHERE IT WAS DIAGNOSED THAT BOTH WATER PUMPS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
|NHTSA ID Number:||11221270|
|Consumer Location:||LUMBERTON, NJ|
|NHTSA ID Number:||11196086|
|Consumer Location:||WAKE FOREST, NC|
UNDER RECALL 18V229000 (AUDI RECALL 19N4) MY VEHICLE HAD THE POWER TO THE AFTER-MOTOR PUMP DISCONNECTED IN OCT. '18. INSTRUCTIONS PER THE RECALL NOTICE AND THE DEALER WAS THAT REPLACEMENT PUMPS WOULD BE INSTALLED AS THEY BECAME AVAILABLE IN EARLY '19. AFTER NOT RECEIVING ANY NOTICE FROM AUDI THIS SPRING, I CALLED THE DEALER TO INQUIRE ABOUT THE REPLACEMENT PUMPS. I WAS TOLD BY THE SERVICE MANAGER THAT "AUDI DECIDED NOT TO REPLACE THE PUMPS AFTER ALL". YOUR SITE CURRENTLY SHOWS THAT MY SPECIFIC VIN IS CLEAR OF ANY RECALLS, SUGGESTING THAT THE ORIGINAL RECALL NOTICE WAS MODIFIED IN SOME MANNER TO NO LONGER SHOW THAT THE PUMPS NEEDED TO BE REPLACED AFTER ALL. YET MY VEHICLE IS SHOWING-UP ON WEBSITES LIKE CARFAX AND AUTOCHECK AS STILL HAVING AN OUTSTANDING RECALL DUE. SO I NEED CONFIRMATION OF EITHER 1) AUDI IS STILL REQUIRED TO REPLACE THE PUMPS AS THEY AGREED TO IN THE ORIGINAL RECALL, OR 2) THEY HAVE BEEN RELIEVED OF THAT REQUIREMENT AND THAT MY VEHICLE IS TRULY CLEARED OF ANY FURTHER ACTION. THIS IS VERY IMPORTANT AS I AM ATTEMPTING TO SELL MY VEHICLE...AND WITH THE RECALL STATUS SHOWING OPEN ON PUBLIC SITES, IT APPEARS THAT I'M TRYING TO SELL DAMAGED GOODS. THANK YOU FOR YOUR ASSISTANCE!
|NHTSA ID Number:||11190001|
|Consumer Location:||AUBURNDALE, NY|
TL* THE CONTACT OWNS A 2014 AUDI Q5. WHILE TURNING THE VEHICLE, THE STEERING SEIZED. THE CONTACT ALMOST CRASHED INTO AN ONCOMING VEHICLE DUE TO THE FAILURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUDI OF QUEENS (30-35 COLLEGE POINT BLVD, FLUSHING, NY 11354, (929) 297-0700) WHERE THE VEHICLE WAS CURRENTLY BEING DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 96,000.
|NHTSA ID Number:||11183663|
|Consumer Location:||WAYMART, PA|
THE STEERING LOCKS-UP AND IS EXTREMELY HARD TO TURN IN EITHER DIRECTION WHILE DRIVING. THE SAME CONDITION EXISTS IN THE STATIONARY POSITION.
|NHTSA ID Number:||11170672|
|Consumer Location:||VANCOUVER, WA|
100,000 KMS ON THE VEHICLE THE HYBRID SYSTEM DOESN'T TURN ON WHEN STARTING THE VEHICLE. THE CAR GOES "LIMP". DOESN'T MOVE EVEN TRYING TO ACCELERATE. RADIO, FAN ETC STILL WORKS. HTTPS://WWW.EXPRESS.CO.UK/LIFE-STYLE/CARS/999934/VW-AUDI-PORSCHE-RECALL-HYBRID-ELECTRIC-CARS-POISONOUS-ELEMENT
|NHTSA ID Number:||11142182|
|Consumer Location:||MINNEAPOLIS, MN|
I TOOK MY VEHICLE TO AUDI AND HAD IT PARTIALLY FIXED. THEY STATED THERE WERE TWO PARTS TO THIS PHASE. I COMPLETED PHASE 1; HOWEVER, THE RECALL HAS NOT BEEN LIFTED BECAUSE PHASE 2 HAS NOT BEEN RELEASED BY AUDI TO THE DEALERSHIPS YET. I WAS TOLD IT WOULD HAPPEN LATE THIS WINTER. THE PROBLEM I FACE IS THAT I HAVE TO SHIP MY POV TO GERMANY FOR A MILITARY ASSIGNMENT THERE. I NEED TO HAVE NO RECALLS ON MY VEHICLE IN ORDER TO DO SO. PLEASE ASSIST. THANK YOU.
|NHTSA ID Number:||11133126|
|Consumer Location:||PITTSBURGH, PA|
TL* THE CONTACT OWNS A 2014 AUDI Q5. WHILE DRIVING 70 MPH, THE ENGINE TURNED OFF AND THE ELECTRONIC POWER CONTROL INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AUDI SAN DIEGO (9010 MIRAMAR RD, SAN DIEGO, CA 92126) AND REMAINED THERE FOR THREE WEEKS. THE MANUFACTURER WAS ALSO CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. THE VIN WAS UNAVAILABLE. *TR
|NHTSA ID Number:||11130881|
|Consumer Location:||FORT MYERS, FL|
AUDI DEALERSHIP KEEP SAYING THERE IS NO OPEN TIME FOR APPOINTMENT ON MONDAYS; THE ONLY DAY I HAVE OFF AT WORK. I CAN ONLY TAKE THE VEHICLE ON A MONDAY.
|NHTSA ID Number:||11130437|
|Consumer Location:||RENO, NV|
TL* THE CONTACT OWNS A 2014 AUDI Q5. WHILE DRIVING 70 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND TOOK LONGER TO STOP THE VEHICLE WHEN IT WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUDI RENO TAHOE (LOCATED AT 9190 S VIRGINIA ST, RENO, NV 89511, (775) 335-1335) WHERE IT WAS DIAGNOSED, BUT THE CONTACT WAS NOT AWARE OF THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
|NHTSA ID Number:||11123277|
|Consumer Location:||REDMOND, WA|
WHILE DRIVING THE CAR, CAR SUDDENLY STOPPED... A LOT OF LIGHTS CAME ON IN THE DASHBOARD. THERE WAS A BURNING SMELL INSIDE THE CAR. CAR WOULDN'T START AFTER THAT AND HAD TO BE MANUALLY PUSHED TO THE SIDE OF THE ROAD. AUDI SERVICE INSPECTED THE CAR AND SAID THAT ENGINE HAD INTERNAL DAMAGE AND I WAS ASKED TO REPLACE THE ENGINE. CAR ONLY HAD 35,000 MILES ON IT. WARRANTY HAD EXPIRED JUST FEW MONTHS EARLIER. I HAD GOTTEN SERVICE DONE EVERY YEAR AT THE SAME AUDI SERVICE DEALERSHIP AND HAD GOTTEN A SERVICE JUST A FEW WEEKS BEFORE THIS HAPPENED! I WAS ASKED TO REPLACE THE ENGINE AT MY COST!! LATER I WAS OFFERED ASSISTANCE FROM AUDI, BUT IT STILL COST ME $4,500 OUT OF MY POCKET FOR A 4 YR OLD CAR WITH 35K MILES ON IT AND SERVICED EVERY YEAR BY AUDI!! LOST FAITH IN THE AUDI BRAND AND THE LOCAL AUDI DEALERSHIP & SERVICE.