Components: FUEL/PROPULSION SYSTEM
November 10, 2021
TBD
Condition
Run & Drive
Damage
Collision
Title
Salvage
| Rearview Video Systems | Standard |
|---|
| Dynamic Head Restraints | Not Available |
|---|---|
| Head Restraint | Not Available |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat, 3rd row |
| Pelvis/Torso | Driver, Front Passenger, Rear Seat |
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat, 3rd row |
|---|---|
| Safety Power Windows (Anti-Pinch) | Standard |
| Safety Power Windows (Anti-Pinch) locations | Driver, Front Passenger, Rear Seat |
| NHTSA ID Number: | 11440131 |
|---|---|
| Consumer Location: | BUFFALO GROVE, IL |
| VIN: | WA1LAAF78HD**** |
Water pump is leaking coolant - Car was purchased brand new and all services performed on time and it has only 26K miles with no accident history - Audi has recalled multiple other models but this issue is also affecting the 2017 Q7 model which is not listed in the recall below: https://www.cnet.com/roadshow/news/audi-recall-a4-a5-a6-q5-defective-water-pumps/#:~:text=Audi%20A4%2C%20A5%2C%20A6%20and%20Q5%20models%20are%20all%20affected.&text=A%20potential%20fire%20in%20a,worldwide%20for%20coolant%20pump%20issues.&text=The%20other%20has%20moisture%20within,causing%20a%20potential%20short%2Dcircuit.
| NHTSA ID Number: | 11439943 |
|---|---|
| Consumer Location: | MECHANICSVILLE, VA |
| VIN: | Wa1laaf78hd**** |
Failed water pump at 67,000 miles. The vehicle started with a slow leak and coolant smell, but escalated to losing one liter of coolant each day in about a month. Potential for overheating and fires.
| NHTSA ID Number: | 11439173 |
|---|---|
| Consumer Location: | DOWNERS GROVE, IL |
| VIN: | WA1VAAF7XHD**** |
At 35,400 miles, the car indicated low coolant via dash message. Audi dealer then diagnosed as a leaking water pump that requires replacement. Continued driving could have led to complete engine failure, since the engine would overheat and be destroyed by a lack of coolant. This type of water pump failure should never happen at such low mileage, yet this is a common problem with Audi models. I had to pay out of pocket for repairs.
| NHTSA ID Number: | 11438114 |
|---|---|
| Consumer Location: | WESTBOROUGH, MA |
| VIN: | WA1VAAF75HD**** |
Car has 50k miles on it and was told by the dealer the water pump needs to be replaced!
| NHTSA ID Number: | 11437144 |
|---|---|
| Consumer Location: | BRISTOL, CT |
| VIN: | WA1LAAF77HD**** |
main water pump failure at 45 K witout any leaks or warning signs . confirmed by independent repair shop . spoked with other shops and its seams like common almoust guaranteed failure because of use plastic parts inside pump unit . average pump life span 15 - 40 .000 miles . cost to repair 1200 $ and week that took to get parts
| NHTSA ID Number: | 11436722 |
|---|---|
| Consumer Location: | EL PASO, TX |
| VIN: | wa1laaf73hd**** |
Vehicle is giving me a warning that the marker lights are not working. Dealership verifed that they are working, and have no issue. They are unable to clear warning unless they disabled the market lights. Warning keeps popping up ever so often on my dashboard becoming a distraction while driving.
| NHTSA ID Number: | 11435910 |
|---|---|
| Consumer Location: | COLLIERVILLE, TN |
| VIN: | WA1AHAF76HD**** |
The contact owns a 2017 Audi Q7. The contact stated that while at a traffic light a second vehicle traveling at a high rate of speed crashed into the rear of the vehicle causing the vehicle to crash into the rear of a third vehicle located ahead. During the incident, the front of the vehicle was severely damaged but the air bags did not deploy. The driver and front passenger both sustained fractured noses and facial injuries. The driver of the second vehicle sustained a fractured femur. A police report was taken at the scene. The destroyed vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 80,000.
| NHTSA ID Number: | 11434827 |
|---|---|
| Consumer Location: | HOMESTEAD, FL |
| VIN: | WA1LHBF70HD**** |
SOS module does not seem to work very well. This has been an issue on plenty of Audi cars and no recall has been made. While the car can operate the module goes off while driving causing some drivers to no focus on the road, they are distracted by the noise it make, the alerts that pop up. And it is not just one alert, it goes off at random, so perhaps every few seconds. And if the driver does crash how can Audi insure that the system is working properly. Currently I reached out to a Audi Dear ship and they informed me that they are aware of the issue and that there was a backorder on the part (which means this is happing way to often) and that the repair would cost around $2400-$2500.
| NHTSA ID Number: | 11434763 |
|---|---|
| Consumer Location: | SEATTLE, WA |
| VIN: | WA1LAAF75HD**** |
Water pump failed at 42,xxx miles, well below the 50,000 mile warranty of the vehicle. Totally unacceptable for this type of luxury SUV and no support from Audi or my local dealer to cover any of the nearly $1500 charges to replace the water pump and refill / test the system with coolant. If the car wasn't in my garage at home, I could have been left stranded several hundred miles from any type of service or repairs. This is a common problem with other previous Audi SUVs and there should be an extended warranty for these repairs, something the manufacturer didn't build the car right to save a few dollars and leaving Owners to foot the high repair bills and deal with being stranded. If this would have happened while driving on the highway, my engine could have overheated and caught fire or caused a high-speed accident, possibly injuring me, my family, and others. The vehicle has been repaired by the Audi dealer but at a very high cost. There were no warning lamps, messages or other symptoms of the problem prior to the failure.
| NHTSA ID Number: | 11431753 |
|---|---|
| Consumer Location: | ROCHESTER, MN |
| VIN: | WA1LAAF73HD**** |
Front right side marker light defective. This recall shows up for Audi Q7, 2017, however, when I run my VIN it does not come up as an affected vehicle. This is a safety issue, when the light does not illuminate the vehicle is less visible at night and increases risk of crash. My vehicle is: 2017 Audi Q7.
| NHTSA ID Number: | 11429662 |
|---|---|
| Consumer Location: | KENSINGTON, MD |
| VIN: | WA1LAAF78HD**** |
I purchased my 2017 Audi Q7 in August 2016. The vehicle is advertised as requiring servicing and oil change every 10,000 miles. Unfortunately, my vehicle has never made it to a 10,000 mile interval without the yellow oil indicator light come on. When I asked the Audi service agent , he states that the car does not typically make it to a 10,000 mile interval because of the large engine. Over the past 5 years the interval to add one quart of oil has been less and less. It has gone from ~9500, 7500, 3000 intervals. On July 22, 2021 I took my car in for the 80,000 mile service. The actual mileage on the odometer was 80,304. The car service was complete and returned. On August 16, 2021, my yellow oil indicator light came on at 81,588 miles. I called the my local Audi Service and was advised to come in for an oil consumption test. I also notified the National Audi Customer Service line to voice my concern for my car. I inquired if oil consumption is a known issue in the Audi Q7 2017. There was not a clear admission of this concern in their vehicles but it made me concern that this could be an issue because of historical issues with Audi's early consumption of oil. I am concerned because this vehicle has the oil indicator light come on in shorter intervals which make me concerned about the longevity and reliability of the engine.
| NHTSA ID Number: | 11428420 |
|---|---|
| Consumer Location: | VAN NUYS, CA |
| VIN: | wa1laaf70hd**** |
The contact owns a 2017 Audi Q7. The contact stated while turning in either direction at a low rate of speed, the vehicle vibrated abnormally without warning. The contact had taken the vehicle to a dealer where they informed him that the failure was caused by tension between front and rear differentials and that the failure was comfort related. The dealer linked the failure to TSB number 2059129. The manufacturer was also notified of the failure and provided the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was approximately 75,000.
| NHTSA ID Number: | 11426418 |
|---|---|
| Consumer Location: | GLEN ALLEN, VA |
| VIN: | WA1LAAF73HD**** |
While driving my audi Q7 2017 SUV on highway with my family (spouse and two kids), i got alert on audi dashboard that steering wheel is malfunction and was not able to use power steering, it immediately feels like manual steering. I also lost adaptive cruise control, lane assistance and object identification assistance. I took car to audi dealer and they refused to admit that there was a recall regarding this issue.
| NHTSA ID Number: | 11423894 |
|---|---|
| Consumer Location: | WILLIAMSTOWN, NJ |
| VIN: | WA1LAAF74HD**** |
The contact owns a 2017 Audi Q7. The contact stated that while driving approximately 70 mph, the power steer malfunction warning light illuminated, and the steering wheel became extremely difficult to turn in either direction. The vehicle was towed to the local dealer who diagnosed that the steering control module and steering gear were faulty and needed to be replaced. The steering module and steering gear were replaced, and the failure was remedied. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in NHTSA campaign number: 20V149000 (Steering). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 47,000.
| NHTSA ID Number: | 11420231 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | wa1vaaf70hd**** |
Premature Water Pump Failure. I took our 2017 Audi Q7 into the dealer for a 60k mi service. The vehicle has been serviced as recommended by Audi at the dealership at every interval. On this visit everything looked normal but they discovered a leak in the water pump. Quoted a $2100 repair. We are out of warranty. Talking to other Audi Q7 owners, many have had premature water pump failures. Some were covered by warranty, others not. The Water Pump is an essential component and if it fails, it could leave the driver and occupants stranded due to an overheated engine.
