2017 AUDI Q7 VIN: WA1VAAF77HD057212

TBD
Condition
Starts
Damage
Collision
Title
Clear

VIN WA1VAAF77HD057212 Decoding Audi Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

AUDI

Manufacturer Name

AUDI

Model

Q7

Model Year

2017

Plant City

BRATISLAVA

Trim

quattro Prestige

Vehicle Type

MULTIPURPOSE PASSENGER VEHICLE (MPV)

Plant Country

SLOVAKIA

Base Price ($)

65000

Body Class

Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)

Doors

4

Gross Vehicle Weight Rating From

Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg)

Wheel Base (inches) From

117.90

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Number of Wheels

4

Wheel Size Front (inches)

20

Wheel Size Rear (inches)

20

Steering Location

Left-Hand Drive (LHD)

Number of Seats

7

Number of Seat Rows

3

Axles

2

Engine Number of Cylinders

6

Displacement (CC)

3000

Displacement (CI)

183.0712322841

Displacement (L)

3

Engine Power (kW)

248.3181

Fuel Type - Primary

Gasoline

Engine Brake (hp) From

333

Other Engine Info

Emissions Certification Test Group: HVGAT03.0AUT Federal/California Emissions Standard: Tier 2 Bin 5 / ULEV II

Top Speed (MPH)

130

Engine Manufacturer

Audi

Seat Belt Type

Manual

Other Restraint System Info

Advanced Front Airbags.

Curtain Air Bag Locations

1st Row (Driver and Passenger)

Front Air Bag Locations

1st Row (Driver and Passenger)

Side Air Bag Locations

1st Row (Driver and Passenger)

Anti-lock Braking System (ABS)

Standard

Electronic Stability Control (ESC)

Standard

Traction Control

Standard

Tire Pressure Monitoring System (TPMS) Type

Indirect

Active Safety System Note

Audi Pre Sense Basic; Audi Pre Sence City

Auto-Reverse System for Windows and Sunroofs

Standard

Automatic Pedestrian Alerting Sound (for Hybrid and EV only)

Optional

Keyless Ignition

Standard

Adaptive Cruise Control (ACC)

Optional

Crash Imminent Braking (CIB)

Optional

Blind Spot Warning (BSW)

Standard

Forward Collision Warning (FCW)

Optional

Lane Departure Warning (LDW)

Optional

Lane Keeping Assistance (LKA)

Optional

Backup Camera

Standard

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

Dynamic Brake Support (DBS)

Standard

Automatic Crash Notification (ACN) / Advanced Automatic Crash Notification (AACN)

Optional

Daytime Running Light (DRL)

Standard

Semiautomatic Headlamp Beam Switching

Standard

Adaptive Driving Beam (ADB)

Optional

2017 AUDI Q7 Crash Test Score

0

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
0%

2017 AUDI Q7 Safety Features

Advanced Safety Features

Rearview Video Systems Standard

Seat Belts and Head Restraints

Dynamic Head Restraints Not Available
Head Restraint Not Available
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Driver, Front Passenger
Seat Belt Reminder System Driver, Front Passenger

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat, 3rd row
Pelvis/Torso Driver, Front Passenger, Rear Seat
Knee Not Available
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Rear Seat, 3rd row
Safety Power Windows (Anti-Pinch) Standard
Safety Power Windows (Anti-Pinch) locations Driver, Front Passenger, Rear Seat

Complaints Assosiated with VIN WA1VAAF77HD057212

Components: STEERING

June 05, 2021
NHTSA ID Number: 11419787
Consumer Location: ORANGE, CT
VIN: Wa1vaaf77hd****

Summary of Complaint

When turning the steering wheel there is a noise that sounds like something rubbing. It can be felt in the wheel.

Components: ENGINE

December 23, 2020
NHTSA ID Number: 11394317
Consumer Location: ORANGE, CT
VIN: WA1VAAF77HD****

Summary of Complaint

AT APPROXIMATELY 54K MILES THE COOLING SYSTEM PUMP WAS DIAGNOSED BY THE AUDI DEALER THAT IT WAS LEAKING. I HAD TO HAVE THE PUMP AND ALL ASSOCIATED PARTS REPLACED. THIS IS A COMMON FAILURE WITH THIS MODEL. I BELIEVE AUDI IS USING INFERIOR PUMPS.

Components: FUEL/PROPULSION SYSTEM

May 06, 2019
NHTSA ID Number: 11277703
Consumer Location: CAMARILLO, CA
VIN: WA1VAAF77HD****

Summary of Complaint

ON 5/6/2017, I CALLED AUDI DEALER DCH AUDI OXNARD, CA. 93036 REPORTED THE FUEL RAIL RECALL. THE SERVICE DEPT TOLD ME THE PARTS WOULD BE IN NEXT WEEK. I CONTINUED TO INQUIRE ABOUT IT SEVERAL MORE TIMES. THEY SAID THERE WERE NO PARTS AND WOULD CALL ME WHEN THEY CAME IN. IT HAS BEEN OVER 5 MONTHS. THE VEHICLE RUNS OK BUT MY WIFE IS AFRAID TO DRIVE OR RIDE IN IT. MY LAST CALL TO THEM WAS OCT 2019. THEY SAID THEY WOULD TRY TO BUMP IT UP, BUT NEVER CALLED ME BACK.

Components: SERVICE BRAKES

December 13, 2016
NHTSA ID Number: 11010835
Consumer Location: BLOOMINGTON, MN
VIN: WA1VAAF77HD****

Summary of Complaint

BRAKES HAVE BEEN SQUEAKING/SCREECHING LOUDLY WHEN BRAKING, BACKING UP, OR DRIVING SLOWLY AND SLOWLY STOPPING. AUDI STATES THEY ARE AWARE OF THE SITUATION AND WORKING ON A SOLUTION.

Components: FUEL/PROPULSION SYSTEM

November 10, 2021
NHTSA ID Number: 11440131
Consumer Location: BUFFALO GROVE, IL
VIN: WA1LAAF78HD****

Summary of Complaint

Water pump is leaking coolant - Car was purchased brand new and all services performed on time and it has only 26K miles with no accident history - Audi has recalled multiple other models but this issue is also affecting the 2017 Q7 model which is not listed in the recall below: https://www.cnet.com/roadshow/news/audi-recall-a4-a5-a6-q5-defective-water-pumps/#:~:text=Audi%20A4%2C%20A5%2C%20A6%20and%20Q5%20models%20are%20all%20affected.&text=A%20potential%20fire%20in%20a,worldwide%20for%20coolant%20pump%20issues.&text=The%20other%20has%20moisture%20within,causing%20a%20potential%20short%2Dcircuit.

Components: UNKNOWN OR OTHER

November 02, 2021
NHTSA ID Number: 11439943
Consumer Location: MECHANICSVILLE, VA
VIN: Wa1laaf78hd****

Summary of Complaint

Failed water pump at 67,000 miles. The vehicle started with a slow leak and coolant smell, but escalated to losing one liter of coolant each day in about a month. Potential for overheating and fires.

Components: ENGINE

November 02, 2021
NHTSA ID Number: 11439173
Consumer Location: DOWNERS GROVE, IL
VIN: WA1VAAF7XHD****

Summary of Complaint

At 35,400 miles, the car indicated low coolant via dash message. Audi dealer then diagnosed as a leaking water pump that requires replacement. Continued driving could have led to complete engine failure, since the engine would overheat and be destroyed by a lack of coolant. This type of water pump failure should never happen at such low mileage, yet this is a common problem with Audi models. I had to pay out of pocket for repairs.

Components: ENGINE

October 25, 2021
NHTSA ID Number: 11438114
Consumer Location: WESTBOROUGH, MA
VIN: WA1VAAF75HD****

Summary of Complaint

Car has 50k miles on it and was told by the dealer the water pump needs to be replaced!

Components: ENGINE

October 11, 2021
NHTSA ID Number: 11437144
Consumer Location: BRISTOL, CT
VIN: WA1LAAF77HD****

Summary of Complaint

main water pump failure at 45 K witout any leaks or warning signs . confirmed by independent repair shop . spoked with other shops and its seams like common almoust guaranteed failure because of use plastic parts inside pump unit . average pump life span 15 - 40 .000 miles . cost to repair 1200 $ and week that took to get parts

Components: EXTERIOR LIGHTING

August 01, 2020
NHTSA ID Number: 11436722
Consumer Location: EL PASO, TX
VIN: wa1laaf73hd****

Summary of Complaint

Vehicle is giving me a warning that the marker lights are not working. Dealership verifed that they are working, and have no issue. They are unable to clear warning unless they disabled the market lights. Warning keeps popping up ever so often on my dashboard becoming a distraction while driving.

Components: AIR BAGS

August 23, 2021
NHTSA ID Number: 11435910
Consumer Location: COLLIERVILLE, TN
VIN: WA1AHAF76HD****

Summary of Complaint

The contact owns a 2017 Audi Q7. The contact stated that while at a traffic light a second vehicle traveling at a high rate of speed crashed into the rear of the vehicle causing the vehicle to crash into the rear of a third vehicle located ahead. During the incident, the front of the vehicle was severely damaged but the air bags did not deploy. The driver and front passenger both sustained fractured noses and facial injuries. The driver of the second vehicle sustained a fractured femur. A police report was taken at the scene. The destroyed vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 80,000.

Components: ELECTRICAL SYSTEM

July 15, 2021
NHTSA ID Number: 11434827
Consumer Location: HOMESTEAD, FL
VIN: WA1LHBF70HD****

Summary of Complaint

SOS module does not seem to work very well. This has been an issue on plenty of Audi cars and no recall has been made. While the car can operate the module goes off while driving causing some drivers to no focus on the road, they are distracted by the noise it make, the alerts that pop up. And it is not just one alert, it goes off at random, so perhaps every few seconds. And if the driver does crash how can Audi insure that the system is working properly. Currently I reached out to a Audi Dear ship and they informed me that they are aware of the issue and that there was a backorder on the part (which means this is happing way to often) and that the repair would cost around $2400-$2500.

Components: ENGINE

September 13, 2021
NHTSA ID Number: 11434763
Consumer Location: SEATTLE, WA
VIN: WA1LAAF75HD****

Summary of Complaint

Water pump failed at 42,xxx miles, well below the 50,000 mile warranty of the vehicle. Totally unacceptable for this type of luxury SUV and no support from Audi or my local dealer to cover any of the nearly $1500 charges to replace the water pump and refill / test the system with coolant. If the car wasn't in my garage at home, I could have been left stranded several hundred miles from any type of service or repairs. This is a common problem with other previous Audi SUVs and there should be an extended warranty for these repairs, something the manufacturer didn't build the car right to save a few dollars and leaving Owners to foot the high repair bills and deal with being stranded. If this would have happened while driving on the highway, my engine could have overheated and caught fire or caused a high-speed accident, possibly injuring me, my family, and others. The vehicle has been repaired by the Audi dealer but at a very high cost. There were no warning lamps, messages or other symptoms of the problem prior to the failure.

Components: EXTERIOR LIGHTING

September 04, 2021
NHTSA ID Number: 11431753
Consumer Location: ROCHESTER, MN
VIN: WA1LAAF73HD****

Summary of Complaint

Front right side marker light defective. This recall shows up for Audi Q7, 2017, however, when I run my VIN it does not come up as an affected vehicle. This is a safety issue, when the light does not illuminate the vehicle is less visible at night and increases risk of crash. My vehicle is: 2017 Audi Q7.

Components: ENGINE

August 16, 2021
NHTSA ID Number: 11429662
Consumer Location: KENSINGTON, MD
VIN: WA1LAAF78HD****

Summary of Complaint

I purchased my 2017 Audi Q7 in August 2016. The vehicle is advertised as requiring servicing and oil change every 10,000 miles. Unfortunately, my vehicle has never made it to a 10,000 mile interval without the yellow oil indicator light come on. When I asked the Audi service agent , he states that the car does not typically make it to a 10,000 mile interval because of the large engine. Over the past 5 years the interval to add one quart of oil has been less and less. It has gone from ~9500, 7500, 3000 intervals. On July 22, 2021 I took my car in for the 80,000 mile service. The actual mileage on the odometer was 80,304. The car service was complete and returned. On August 16, 2021, my yellow oil indicator light came on at 81,588 miles. I called the my local Audi Service and was advised to come in for an oil consumption test. I also notified the National Audi Customer Service line to voice my concern for my car. I inquired if oil consumption is a known issue in the Audi Q7 2017. There was not a clear admission of this concern in their vehicles but it made me concern that this could be an issue because of historical issues with Audi's early consumption of oil. I am concerned because this vehicle has the oil indicator light come on in shorter intervals which make me concerned about the longevity and reliability of the engine.

Components: POWER TRAIN

July 01, 2021
NHTSA ID Number: 11428420
Consumer Location: VAN NUYS, CA
VIN: wa1laaf70hd****

Summary of Complaint

The contact owns a 2017 Audi Q7. The contact stated while turning in either direction at a low rate of speed, the vehicle vibrated abnormally without warning. The contact had taken the vehicle to a dealer where they informed him that the failure was caused by tension between front and rear differentials and that the failure was comfort related. The dealer linked the failure to TSB number 2059129. The manufacturer was also notified of the failure and provided the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was approximately 75,000.

Components: STEERING

July 25, 2021
NHTSA ID Number: 11426418
Consumer Location: GLEN ALLEN, VA
VIN: WA1LAAF73HD****

Summary of Complaint

While driving my audi Q7 2017 SUV on highway with my family (spouse and two kids), i got alert on audi dashboard that steering wheel is malfunction and was not able to use power steering, it immediately feels like manual steering. I also lost adaptive cruise control, lane assistance and object identification assistance. I took car to audi dealer and they refused to admit that there was a recall regarding this issue.

Components: STEERING

June 29, 2021
NHTSA ID Number: 11423894
Consumer Location: WILLIAMSTOWN, NJ
VIN: WA1LAAF74HD****

Summary of Complaint

The contact owns a 2017 Audi Q7. The contact stated that while driving approximately 70 mph, the power steer malfunction warning light illuminated, and the steering wheel became extremely difficult to turn in either direction. The vehicle was towed to the local dealer who diagnosed that the steering control module and steering gear were faulty and needed to be replaced. The steering module and steering gear were replaced, and the failure was remedied. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in NHTSA campaign number: 20V149000 (Steering). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 47,000.

Components: UNKNOWN OR OTHER

June 08, 2021
NHTSA ID Number: 11420231
Consumer Location: Unknown
VIN: wa1vaaf70hd****

Summary of Complaint

Premature Water Pump Failure. I took our 2017 Audi Q7 into the dealer for a 60k mi service. The vehicle has been serviced as recommended by Audi at the dealership at every interval. On this visit everything looked normal but they discovered a leak in the water pump. Quoted a $2100 repair. We are out of warranty. Talking to other Audi Q7 owners, many have had premature water pump failures. Some were covered by warranty, others not. The Water Pump is an essential component and if it fails, it could leave the driver and occupants stranded due to an overheated engine.

Components: AIR BAGS

June 08, 2021
NHTSA ID Number: 11420232
Consumer Location: Unknown
VIN: wa1vaaf70hd****

Summary of Complaint

Clockspring in the steering wheel premature failure. 2017 Audi Q7, 60k miles. The steering wheel has been making grinding noises when turning. Took the car into the dealership for the scheduled 60k service and reported the issue. They diagnosed and said that the Clockspring is going bad. It will fail, just a matter of time. Talking to other Audi owners, they are having the same issue at low mileage points. Some dealers cannot diagnose the problem, some can. It appears that when the clockspring goes, the steering wheel features fail, and that may include airbag failure.

Components: LATCHES/LOCKS/LINKAGES

April 28, 2021
NHTSA ID Number: 11419905
Consumer Location: WINNETKA, IL
VIN: WA1LAAF73HD****

Summary of Complaint

The rear doors have a Lock All button, which cannot be disabled with the driver side child lock, and no Unlock button in the rear doors. This is extremely unsafe, as the following scenario (which has happened to my wife several times) will illustrate: - Wife approaches car with our toddler - Places purse (containing key and phone) on front passenger seat in order to free up her arms to help load and secure our toddler into the rear car seat. For safety reasons, she does not place her purse outside the vehicle on the ground. - After our toddler is secure in his forward-facing car seat, she closes the door and circles the vehicle to get to the driver side door. - During that time, our toddler likely kicks the Lock All button by accident. The button is located about two inches to the right of his right foot. There is no Unlock button for him to hit and he cannot unbuckle his straps to free himself or reach the front seat. - My wife is then locked out, with our toddler inside the car. Yesterday was 92 degrees out. - This has happened at least 3 times. In the first instance, she was able to crawl through an open sunroof. In another instance, she was able to get someone in a parking lot to call me to come with the spare key. In the latest instance, she had to call the police to break the toddler out of the car. - We have family and friends who have had the same issue. In these cases, an older sibling was able to crawl to the front seat to unlock the door. Online message boards make this problem appear somewhat common. - Audi has been unwilling to help. They say my wife she keep the key on her at all times. This is not realistic and she often doesn't have pockets in a dress or skirt. - A toddler in rear seat should not have the ability to lock all doors, yet not be able to unlock any. There should be a way for a parent to at least disable this feature. According to Audi it is "operating as designed".

Components: EXTERIOR LIGHTING

May 10, 2021
NHTSA ID Number: 11418529
Consumer Location: COLUMBIA, MO
VIN: WA1LAAF72HD****

Summary of Complaint

Issue appears to be similar to existing recall 97CB exterior side marker lights to which my year, make, and model is included, but by specific vehicle /VIN is not. Warning lamps are present. In a situation where the parking lights are switched on and the vehicle is locked, the side marker lights do not illuminate, which is contrary to the requirements of the standard (Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment.") . This could reduce vehicle visibility, which could increase the risk of a crash causing injury and/or damage to property.

Components: ELECTRICAL SYSTEM

May 16, 2021
NHTSA ID Number: 11417727
Consumer Location: INDIAN HARBOUR BEACH, FL
VIN: WA1LAAF74HD****

Summary of Complaint

Car doors lock and will not unlock when key is inside or outside the vehicle. This has occurred two times. Once when one key fob was inside the car and the other outside and a second time, while only one key fob was outside the vehicle but the vehicle was running. Subsequently, my infant toddlers we locked in the car with no way to unlock the vehicle. It was 80+ degrees. This is a very serious safety issue that should never occur.

Components: UNKNOWN OR OTHER

May 04, 2021
NHTSA ID Number: 11416039
Consumer Location: DANVILLE, CA
VIN: WA1VAAF70HD****

Summary of Complaint

WATER PUMP FAILED WITH 47K FILES - THERE SEEM TO BE A LOT OF THESE ISSUE WITH MULTIPLE Q7 OWNERS. IT SEEMS LIKE THERE WAS A MANUFACTURING DEFECT.

Components: UNKNOWN OR OTHER

December 23, 2019
NHTSA ID Number: 11399049
Consumer Location: HUMBLE, TX
VIN: WA1VAAF79HD****

Summary of Complaint

HI THERE I PURCHASED A USED 2017AUDI Q7 3.0T WITH ABOUT 65K MILES IN OCTOBER OF 2019 AND A COUPLE OF WEEKS LATER I NOTICED THAT THE ANTIFREEZE BOTTLE WAS ALWAYS LOW SO I HAD TO KEEP ADDING.THERE WAS NO LEAK IN THE GARAGE BUT YOU CAN CERTAINLY SMELL THE ANTIFREEZE. I CHECKED ON GOOGLE AND OTHER FORUMS AND LEARNED THERE IS A PROBLEM WITH THE WATER PUMP. SO IF OTHER PEOPLE IS HAVING THE SAME PROBLEM I THINK AUDI SHOULD LOOK INTO FIXING IT .THANK YOU

Components: STEERING ELECTRICAL SYSTEM ENGINE

February 02, 2021
NHTSA ID Number: 11395192
Consumer Location: WOODSTOCK, GA
VIN: WA1VAAF74HD****

Summary of Complaint

WHILE DRIVING DOWN A LOCAL CITY STREET, THE CAR BEGAN TO LOSE POWER, FLASHED A BUNCH OF ERROR CODES AND THEN LOST POWER WITHIN A FEW SECONDS. THE STEERING WHEEL LOCKED WHEN THIS HAPPENED SO THE CAR COULD NOT SAFELY BE STEERED OFF THE ROAD. THEY DID INITIALLY REPLACE THE BATTERY THINKING THAT THAT WAS THE CAUSE BUT IT HAPPENED SHORTLY AFTER LEAVING THE MECHANIC SO IT WE TOOK AT BACK WHICH IS WHEN WE WERE TOLD THAT A SOFTWARE UPDATE WAS NEEDED BUT THAT ONLY THE DEALERSHIP CAN DO THIS. THE CAR IS NOW SITTING AT THE DEALERSHIP BUT THAT ARE NOW TELLING US THAT WE MUST BUY THEIR BATTERY OTHERWISE THEY CAN'T WORK ON IT.

Components: POWER TRAIN ENGINE

December 15, 2020
NHTSA ID Number: 11395095
Consumer Location: LEXINGTON, KY
VIN: WA1LAAF71HD****

Summary of Complaint

WATER PUMP LEAKED AND HAD TO BE REPLACED AT 50,000 MILES AND 4 1/2 YEARS OLD.

Components: WHEELS

January 19, 2021
NHTSA ID Number: 11394535
Consumer Location: SARASOTA, FL
VIN: WA1AHAF72HD****

Summary of Complaint

MY TO DATE WITH 22017 AUDI Q-7 HAS HAD 3 SETS OF DEFECTIVE TIRE. ALWAYS SERVICED AT DEALERSHIP, BEFORE SERVIVE EVEN DUE, THEY INFORMED ME AT 13,642 THAT MY TIRES WERE THROWING CHUCKS OF RUBBER. GOOD YEAR TIRES WARRANTIED BUT CHARGED ME $600.00 PLUS INSTALL AND BALANCE THAT I PAID . AT 23,425 MILES THE SAME EVEN WORSE ISSUE APPEARED ON THE 2ND SET-- AGAIN GOOD YEAR WARRANTIED IF I PAID ANOTHER $762.00. THE DEALERSHIP, AUDI SARASOTA,FL HAS BEEN HELPFUL BUT SUGGESTED I BUY PERRELLI TIRE FOR ANOTHER $700.00 PLUS DOLLARS. GOODYEAR HAS A PROBLEM WITH THE TIRE FOR THIS MODEL, OTHER OWNERS HAVE HAD ISSUES I WAS TOLD BY THE FIRST SERVICE MANAGER WHO HAS LEFT THE DEALERSHIP. I WOULD LIKE GOODYEAR TO RETURN ALL MONIES SPENT ON THESE DEFECTIVE AND DANGEROUS THAT WORKS.TIRES AND I WILL BUY THE APPROPIATE BRAND AND STYLE . HOW SHOULD I GO FORWARD?

Components: ELECTRICAL SYSTEM EXTERIOR LIGHTING

July 04, 2020
NHTSA ID Number: 11386042
Consumer Location: BATTLE CREEK, MI
VIN: WV1LAAF77HD****

Summary of Complaint

FRONT RIGHT SIDE MARKET DEFECTIVE LIGHT AND ALL LIGHTS SEEM TO WORK. THIS SEEMS TO BE A CONSISTENT PROBLEM ON AUDI FORMS AND COMPLAINTS. THIS SHOULD NOT BE A OWNERS ISSUE AS DEALERSHIPS ARE CLAIMING TO REPLACE THE ENTIRE LIGHT FOR $6,000 WHICH IS LUDICROUS JUST FOR A DEFECTIVE SIDE MARKER LIGHT. I DON'T BELIEVE THEY FIXED THE PROBLEM FROM THE LAST RECALL OF SIDE MARKER LIGHT CONTROLS. THIS IS A MAJOR ROAD HAZARD.

Components: AIR BAGS

October 28, 2020
NHTSA ID Number: 11375070
Consumer Location: METAIRIE, LA
VIN: WA1VAAF7XHD****

Summary of Complaint

I HAD A ACCIDENT WHILE HYDROPLANED VEHICLE WITH FRONT AND BACK HIT WITH APPT 60M/HR AND AIRBAGS DID NOT DEPLOY!

Components: STRUCTURE

November 10, 2020
NHTSA ID Number: 11374034
Consumer Location: CLAYTON, NC
VIN: WA1LAAF73HD****

Summary of Complaint

MY SUNROOF/MOONROOF SPONTANEOUSLY EXPLODED AS I WAS SITTING COMPLETELY STATIONARY AT A TRAFFIC LIGHT ON A PERFECTLY SUNNY DAY. NOTHING HIT MY CAR OR THE SUNROOF. I WAS LESS THAN 2 MILES FROM MY HOUSE ON A SECONDARY ROAD WITH MINIMAL TRAFFIC. THE SOUND WAS LIKE A GUNSHOT, WHICH IS WHAT I THOUGHT IT WAS FOR A BRIEF MOMENT. THE GLASS EXPLODED WITH SUCH FORCE THAT FINE SHARDS OF GLASS WERE EMBEDDED IN THE LEATHER AND MY SKIN. SUNGLASSES SAVED MY EYES, AND I WAS ABLE TO REMOVE MOST OF THE GLASS WITH A LINT ROLLER FROM MY ARMS AND HANDS AND FACE.

Components: EXTERIOR LIGHTING

October 21, 2020
NHTSA ID Number: 11365523
Consumer Location: MERIDIAN, ID
VIN: WA1LAAF73HD****

Summary of Complaint

FRONT RIGHT SIDE MARKER IS DEFECTIVE. THERE SEEMS TO BE A RECALL FOR THIS EXACT ISSUE FOR MY EXACT MAKE AND MODEL BUT AUDI SAYS THE RECALL HAS ALREADY BEEN DONE. I'M THE 2ND OWNER SO I DON'T KNOW.

Components: UNKNOWN OR OTHER

August 07, 2020
NHTSA ID Number: 11344019
Consumer Location: BURLINGAME, CA
VIN: WA1VAAF71HD****

Summary of Complaint

I WAS PARKING THE CAR AND DROPPING MY KID OFF AT DAYCARE. CAR WAS STATIONARY AND PARKED WHEN I PROCEEDED TO EXIT THE CAR. ELECTRONIC KEY FOB SAT IN THE CENTER CONSOLE UNTOUCHED. PUSHED THE AUTO START/STOP BUTTON TO TURN THE CAR OFF AND EXITED THE CAR WITHOUT THE KEY FOB TO GET MY KID FROM THE CAR SEAT. DRIVER SIDE CAR DOOR CLOSED AND THE CAR LOCKED WITH THE KEY FOB IN THE CENTER CONSOLE. NO OTHER BUTTONS WERE TOUCHED DURING THIS SEQUENCE. CAR WAS NOW LOCKED WITH MY 4 YEAR OLD IN THE CAR SEAT. I WAS UNABLE TO OPEN ANY OF THE CAR DOORS, NOR THE TRUNK. IT TOOK ABOUT 5 MINUTES, BUT WE WERE ABLE TO COMMUNICATE THROUGH THE WINDOW TO MY KID TO PUSH THE BUTTON ON THE DOOR (THAT HAD A RED LIGHT ON) TO OPEN HIS DOOR. WHEN THIS HAPPENED, I QUICKLY GRAB THE KEY FOB. BEFORE USING THE KEY FOB TO 'OPEN' THE DOORS, I TRIED OPENING ANY OF THE OTHER DOORS AND THEY ALL WERE LOCKED. THIS EVENT HAS HAPPENED TWICE. THIS IS THE SECOND TIME. THE FIRST TIME THIS HAPPENED I NEEDED TO DRIVE BACK TO MY HOUSE AND GET THE SECOND KEY FOB. THIS TIME, I DID NOT HAVE THIS LUXURY. THE SITUATION WAS DRAMATIC ENOUGH THAT I NEED TO FILE A COMPLAINT. LUCKILY, MY KID WAS ABLE TO OPEN THE DOOR. ANY YOUNGER AND I WOULD'VE HAD TO BREAK THE WINDOW.

Components: ELECTRICAL SYSTEM

May 30, 2020
NHTSA ID Number: 11341034
Consumer Location: BEVERLY HILLS, CA
VIN: WA1AHAF76HD****

Summary of Complaint

THERE'S MAJOR PROBLEMS OVERALL WITH THE ELECTRICAL SYSTEM THIS CAR. THE PARTICULAR SAFETY ISSUE I'VE HAD REQUIRING MORE THAN THREE SERVICES HAVE BEEN WITH THE FUNCTIONALITY OR LACK THEREOF OF THE WINDOWS, PARTICULARLY THE ONES IN THE FRONT. THE AUTO OPEN AND CLOSE FUNCTION ON THE CLICKER INTERMITTENTLY WORKS. SOMETIMES IT JUST STOPS WORKING AND FUNCTIONING AND YOU HAVE TO HOLD IT ALL THE WAY DOWN OR HOLD IT ALL THE WAY UP UNTIL IT OPENS OR CLOSES. THE SAFETY ISSUE HAS TO DO WITH WHEN THE AUTO FUNCTION DOES WORK AND YOU CLOSE THE WINDOW, IT DOESN'T MATTER IF THERE'S ANY OBSTRUCTIONS IN THE WAY OR AN ARM, IT WILL SHUT ALL THE WAY AND NOT PULL BACK OR STOP. THIS HAPPENED TO ME ON THE DRIVER'S SIDE ON TWO OCCASIONS AND MY ARM WAS CRUSHED AND I HAD TO MANUALLY PULL IT DOWN. LUCKILY IT WAS NOT TOO BAD, BUT IT WAS PAINFUL. IF IT WAS MY KIDS ARM, I WOULD BE LIVID. EVERY TIME I TOOK IT INTO SERVICE, THERE WAS SUPPOSEDLY ANOTHER/DIFFERENT PROBLEM THAT HAD TO DO WITH THE WINDOW MALFUNCTION WHICH THEY SUPPOSEDLY FIXED DURING THE SERVICE. THE LAST TIME I WENT IN THEY KEPT THE CAR FOR 2 OR 3 DAYS AND SAID THEY COULDN'T FIND ISSUES. I REFUSE TO TAKE IT BACK AND GOT THE MANAGER INVOLVED. THE MANAGER KEPT THE CAR AND PER HIS STATEMENT, NOT MINE, NEARLY FULLY DISASSEMBLED THE CAR FOR A WEEK TO TRY GETTING TO THE ROOT OF THE PROBLEM. THEY ENDED UP FINDING A FEW ISSUES SPECIFICALLY A BLOWN ELECTRICAL FUSE THAT DIRECTLY HAD TO DO WITH THE WINDOWS. AT THE END, THEY FIX WHATEVER THEY COULD FIND, BUT THEY COULD NOT FIND THE ROOT OF THE PROBLEM AS WAS POINT BLANK STATED TO ME BY THE MANAGER AND HE WAS SORRY HE COULDN'T FIND THE ROOT OF THE PROBLEM THAT CAUSED THE BURN OF THE FUSE BECAUSE AS HE SAID THEY DON'T JUST BURN OUT FOR NO REASON. THIS IS DEFINITELY A SIGNIFICANT SAFETY CONCERN AND ISSUE THAT SHOULD BE ATTENDED TO ASAP. ISSUE OCCURS WHEN DRIVING IN THE CITY AND WHEN STATIONARY.

Components: STEERING

May 22, 2020
NHTSA ID Number: 11325637
Consumer Location: ROCKFORD, MI
VIN: WA1VAAF73HD****

Summary of Complaint

WAS DRIVING NEW USED VEHICLE ON 55 MILE ZONE N MY LAND ASSISTANCE PULLED MY STARING TO RIGHT HARD ON SINGLE LANE TO THE INTERSECTION. MAY BE ONE SIDE LINE WAS GETTING WIDE FOR INTERSECTION. BUT IT WAS SUDDEN PULL. *TR

Components: WHEELS

March 24, 2020
NHTSA ID Number: 11319314
Consumer Location: NAPLES, FL
VIN: WA1VAAF79HD****

Summary of Complaint

THIS 2017 VEHICLE HAS 17,400 MILES. OEM TIRES HAVE BEEN ROTATED AT 5037, 12,306 AND 14,218. VEHICLE DELIVERED TO ME ON 6/22/17 AS BRAND NEW. ALIGNMENT ON 3/24/20 BY AUDI. TOTAL TOE-IN FOR FRONT AND REAR IN SPECIFICATION ALONG WITH OTHER PARAMETERS. OUTER EDGES OF TIRES ARE FAILING. CHUNKS OF RUBBER ARE EITHER FLAKING OFF OR VERY ROUGH. GOODYEAR TIRE - 285/45R20 112H XL EAGLE SPORT A/S ROF AOE. RUN FLATS. BASED ON INTERNET SEARCHES OF GOODYEAR TIRE AND AUDI OWNER WEBSITES MANY (10+) INDIVIDUALS HAVE NOTED THIS EXACT FAILURE MODE ON THIS PARTICULAR VEHICLE/TIRE COMBINATION. MOST HAVE HAD TO REPLACE THE TIRES. I WILL REPLACE THE TIRES AS WELL DO TO SAFETY CONCERN AND ROAD NOISE.

Components: ELECTRICAL SYSTEM VISIBILITY SEAT BELTS LANE DEPARTURE

September 01, 2018
NHTSA ID Number: 11256707
Consumer Location: Unknown
VIN: WA1LAAF77HD****

Summary of Complaint

TL* THE CONTACT OWNS A 2017 AUDI Q7. WHILE OPERATING THE VEHICLE, THE BLIND SPOT MONITORING SYSTEM MALFUNCTIONED AND THE DRIVER WAS NOT ALERTED OF OTHER VEHICLES. ALSO THE SEAT BELT WARNING ALARM INTERMITTENTLY MALFUNCTIONED AND DID NOT REMIND OCCUPANTS TO FASTEN THEIR SEAT BELTS. IN ADDITION, WHILE OPERATING THE VEHICLE, THE WINDOWS ERRONEOUSLY ROLLED DOWN. THE CONTACT INDICATED THAT THE FAILURES OCCURRED INTERMITTENTLY. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. AUDI OF RICHFIELD (1401 77TH ST. EAST, RICHFIELD, MN) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 100.

Components: STEERING SUSPENSION WHEELS

September 13, 2019
NHTSA ID Number: 11256022
Consumer Location: MISSION VIEJO, CA
VIN: WA1LHAF7XHD****

Summary of Complaint

AFTER 10K MILES WE STARTED NOTICING ABNORMAL WEAR ON THE OUTSIDE OF THE TIRES. I HAVE THE 18" GOODYEAR RUNFLAT TIRES. THE TIRES ARE CHUNKING SEVERELY POSING A SERIOUS SAFETY CONCERN FOR MY FAMILY. AUDI HAS A TSB FOR THE SAME CONDITION ON THE 20" TIRE. I DO NOT KNOW WHY THE DO NOT COVER THE SAME CONDITION ON THE 18" TIRE??

Components: FUEL/PROPULSION SYSTEM

February 01, 2019
NHTSA ID Number: 11255334
Consumer Location: SHICKSHINNY, PA
VIN: WA1VAAF76HD****

Summary of Complaint

TL* THE CONTACT OWNS A 2017 AUDI Q7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V035000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. AUDI WYOMING VALLEY (1470 PA-315 #3, WILKES-BARRE, PA 18702, (570) 714-6550) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE AND WERE ON BACKORDER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TR CONSUMER STATED RECALL COMPLETED ON 10/14/19. ALL IS RESOLVED.*JB

Components: UNKNOWN OR OTHER

August 30, 2019
NHTSA ID Number: 11254077
Consumer Location: HOUSTON, TX
VIN: WA1LAAF7XHD****

Summary of Complaint

SUNROOF EXPLODED WHILE DRIVING AT HIGH SPEED ON A HIGHWAY IN TEXAS. FIRST WE HEARD A BIG LOUD BOOM THINKING WE GOT HIT, OR WE HAD A TIRE BLEW UP, THEN WE REALIZED WE WERE COVERED IN SHATTERED GLASS ALL OVER THE FRONT SEAT AND SECOND ROW (SUN SHADE WAS OPEN). WE WERE LUCKY THIS TIME SINCE NO OTHER VEHICLE WAS NEAR US AND NO ONE GOT HURT. THIS IS A MAJOR SAFETY CONCERN THAT NEEDS TO BE ADDRESSED.

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