Components: POWER TRAIN ELECTRICAL SYSTEM EXTERIOR LIGHTING
December 23, 2019
TBD
Condition
Run & Drive
Damage
Collision
Title
Clear
| Rearview Video Systems | Standard |
|---|
| Dynamic Head Restraints | Not Available |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger, Rear Seat |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Pelvis/Torso | Driver, Front Passenger, Rear Seat |
| Knee | Driver, Front Passenger |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Standard |
| Safety Power Windows (Anti-Pinch) locations | Driver |
| NHTSA ID Number: | 11421526 |
|---|---|
| Consumer Location: | SAINT AUGUSTINE, FL |
| VIN: | kl4cjasbxeb**** |
During the past 3 years I have had to replace the battery 3 times, my daytime running lamps keep turning off, I have had to replace the ignition coil and now my car has been at the dealership for a week because there is an electrical problem they cannot figure out. The chassis control module was replaced but did not fix the problem. My personal mechanic advised the TCM was coding, but dealership said no. I am beyond frustrated! These problems started around 60000 miles and now it has 83000 miles on it and can't be driven. If GM knew about the issues (as found in multiple articles on line) why didn't they disclose?
| NHTSA ID Number: | 11403651 |
|---|---|
| Consumer Location: | NAPLES, FL |
| VIN: | KL4CJFSB5EB**** |
I WAS DRIVING ON A 70MPH HIGHWAY. WENT TO PASS SLOWER VEHICLE. THE CAR DID NOT REACT TO THE ACCELERATOR. IN FACT IT SLOWED DOWN WITH THE ENGINE TRYING TO REV UP. LUCKILY, THERE WERE NO OTHER VEHICLES TRYING TO PASS AT THE SAME TIME BECAUSE I HAD TO DROP BACK. CAR IS CURRENTLY AT A BUICK DEALERSHIP FOR ENGINE PROPULSION REPAIR. DO NOT HAVE COMPLETE ESTIMATE FOR REPAIR YET. WAS TOLD COULD BE APPROX $2300. ONE YEAR EARLIER, AT 50000 MILES HAD SIMILAR ACCELERATION PROBLEMS BECAUSE OF CATALYST CONVERTER. THE CATALYST CONVERTER WAS REPLACED UNDER WARRANTY.
| NHTSA ID Number: | 11377760 |
|---|---|
| Consumer Location: | AURORA, CO |
| VIN: | KLACJGSB6EB**** |
WHILE DRIVING MY CAR ON MARCH 26, 2020, MY ENGINE LIGHT CAME ON. I TOOK MY CAR TO KELLER'S PROFESSIONAL AUTO, WHO DETECTED THAT MY TURBO HAD A CRACK ALL THE WAY ACROSS, SO I HAD TO REPLACE IT. I ONLY HAD 45,352 MILES ON MY CAR. ACCORDING TO KELLER'S AND MY RESEARCH, THE TURBO SHOULD LAST FOR 100,000 TO 150,000 MILES.
| NHTSA ID Number: | 11361178 |
|---|---|
| Consumer Location: | MOUNTAINBURG, AR |
| VIN: | KL4CJASB0EB**** |
SERVICE ENGINE LIGHT (PO420 CODE) CAME ON AND VEHICLE BEGIN TO VIBRATE AT START UP ESPECIALLY. TEMP GAUGE SHOWED OVERHEATING WITH NO SIGNS OF OVERHEATING. THERMOSTAT HOUSING REPLACED. SERVICE ENGINE LIGHT CAME ON AGAIN AFTER REPAIR. MECHANIC SHOP REPLACED CONVERTER THAT WAS FAULTY (PO420 CODE) A WEEK LATER. SERVICE ENGINE LIGHT CAME ON (PO 420 CODE) (171 CODE) MECHANIC SHOP REPLACED CATALYTIC CONVERTER, R&R FRONT. , LEFT SHOP THAT DAY ENGINE LIGHT CAME ON AGAIN. REPLACE CATALYTIC SENSOR, NEXT DAY SERVICE ENGINE LIGHT CAME ON AGAIN. REPLACE OXYGEN REGULATOR PART AND VALVE COIL, (SAME CODES EVERYTIME), THE SERVICE ENGINE LIGHT CAME ON AGAIN 2 DAYS LATER. I HAVE SPENT OVER $1300.00 AND STILL HAVE THE ENGINE SERVICE LIGHT ON. I HAVE BEEN DRIVING VEHICLE DURING THIS TIME.I HAVE INVOICES FOR THE REPAIRS.
| NHTSA ID Number: | 11360987 |
|---|---|
| Consumer Location: | NEW ORLEANS, LA |
| VIN: | KL4CJDSB0EB**** |
TL* THE CONTACT OWNS A 2014 BUICK ENCORE. THE CONTACT STATED WHILE DRIVING 5 MPH, THE VEHICLE HESITATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BOHN BUICK GMC LOCATED AT 3815 LAPALCO BLVD, HARVEY, LA 70058, (504) 347-4070, WHERE THE VEHICLE WAS DIAGNOSED WITH NEEDING THE PURGE VALVE, INTAKE MANIFOLD, VALVE COVER WITH PVC SYSTEM AND HOSE TO BE REPLACED AND THE PCM-R TO BE UPDATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE REPAIRS WERE COMPLETED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,100.
| NHTSA ID Number: | 11352758 |
|---|---|
| Consumer Location: | LEBANON, OH |
| VIN: | KL4CJDSB5EB**** |
MY VEHICLE WAS IN MOTION ON THE HIGHWAY AT AN APPROXIMATE SPEED OF 65MPH AND SUDDENLY I HEARD A STRANGE POP. MY CAR IMMEDIATELY WENT INTO LIMP MODE CAUSING MY SPEED TO DROP TO 25MPH ON A MODERATELY CROWDED INTERSTATE HIGHWAY. DUE TO THE DANGEROUS NATURE OF THIS ISSUE, I DROVE ON THE SHOULDER TO THE CLOSEST EXIT AND DROVE THE CAR TO THE CLOSEST DEALERSHIP. 6 DIFFERENT TROUBLE CODES WERE PULLED ON THE VEHICLE. I PURCHASED MY VEHICLE LESS THAN 6 MONTHS AGO ALONG WITH A GMPP EXTENDED WARRANTY. FOR TWO WEEKS, THE WARRANTY COULD NOT BE FOUND AND I WAS CALLING NUMEROUS WARRANTY COMPANIES TRYING TO FIND OUT WHAT OCCURRED WITH MY WARRANTY. AFTER THE 2 WEEKS OF CALLS AND CONFUSION, THE DEALERSHIP STATED THAT THEY WOULD COVER THE PCV VALVE ISSUE THAT THEY HAD DIAGNOSED TO BE THE PROBLEM. THE DEALERSHIP NEVER STATED THAT THE PCV VALVE MALFUNCTION WAS IN FACT A "SPECIAL ADDED PROTECTION ISSUE" PUT OUT BY GM IN AUGUST. I FINALLY RECEIVED MY VEHICLE BACK TWO DAYS AGO AND THE CAR IS STILL NOT WORKING AS IT WAS BEFORE THIS REPAIR. IT IS IDLING HARD AND AT HIGH RPM AND ALSO HESITATING DURING ACCELERATION.
| NHTSA ID Number: | 11352240 |
|---|---|
| Consumer Location: | NORTH BROOKFIELD, MA |
| VIN: | KL4CJHSB6EB**** |
TL* THE CONTACT OWNS A 2014 BUICK ENCORE. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE LOSS MOTIVE POWER WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE CONTACT ALSO STATED THAT THE VEHICLE SHOOK VIOLENTLY WHILE DRIVING TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TURBO CHARGER WASTE GATE WAS CRACKED AND NEEDED TO BE REPLACED. THE TURBO CHARGER WAS REPLACED AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 71,350. *LN *JS*DT*JB
| NHTSA ID Number: | 11352335 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | KL4CJBSB1EB**** |
TL* THE CONTACT OWNS A 2014 BUICK ENCORE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT REPLACED THE BATTERY HOWEVER, THE VEHICLE STALLED AFTER FIVE MINUTES. THE VEHICLE WAS TOWED TO DEACON JONES CHEVROLET BUICK GMC OF CLINTON (1615 SUNSET AVE, CLINTON, NC 28328 (910) 684-4834) WHERE THE VEHICLE WAS DIAGNOSED WITH A CRACK IN THE ENGINE BLOCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
| NHTSA ID Number: | 11338554 |
|---|---|
| Consumer Location: | SALT LAKE CITY, UT |
| VIN: | KL4CJGSB4EB**** |
IF THE VEHICLE DETECTS A TURBO UNDER BOOST CONDITION, ENGINE POWER IS IMMEDIATELY REDUCED (LIMP MODE) WITH NO INDICATOR LIGHT OR WARNING TO THE DRIVER. THIS HAPPENED ON A MOUNTAIN HIGHWAY, I DID NOT KNOW THE VEHICLE WAS IN LIMP MODE AND AS I ACCELERATED INTO TRAFFIC I WAS ALMOST HIT BY A TRUCK FROM BEHIND. I LEARNED THROUGH EXPERIENCE, IF NO TURBO BOOST ERROR OCCURS DURING THE NEXT DRIVE CYCLE, (IE COMING HOME DOWN THE MOUNTAIN ROAD) THE PENDING CODE IS CLEARED AND THE SAME CONDITION CAN HAPPEN AGAIN, AGAIN WITHOUT SETTING A CEL.
| NHTSA ID Number: | 11322859 |
|---|---|
| Consumer Location: | COLUMBUS, GA |
| VIN: | KL4CJCSB8EB**** |
SEAT BELT IS HARD TO LOCK AND STICKS WHEN YOU TRY TO ADJUST IT. IT WILL LOCK UP AROUND YOUR NECK. IT WILL LOCKUP IN MOTION OR STANDING STILL. IT HAS BEEN DOING IT SINCE I PURCHASED THE CAR 02/07/2018
| NHTSA ID Number: | 11297902 |
|---|---|
| Consumer Location: | CRYSTAL RIVER, FL |
| VIN: | KL4CJCSBXEB**** |
WHEN START UP, AC AUTOMATICALLY STARTS AND COMPRESSOR SOUNDS LIKE LOUD DRAGGING NOISE AND NO COLD AIR COMES OUT!! THIS HAS HAPPENED 3 TIMES SINCE PURCHASED ON 1/18/2018.
| NHTSA ID Number: | 11288008 |
|---|---|
| Consumer Location: | FOUNTAIN VALLEY, CA |
| VIN: | KL4CHASBXEB**** |
THE LOWER PORTION OF THE WINDSHIELD FOGS ON THE CENTER AND PASSENGER SIDE AT THE START OF THE ENGINE THEN BECOMES A FULL WINDSHIELD FOG WHEN I TURN ON THE DEFOG AND FAN _ COMPLETELY OBSTRUCTING VISION. THIS HAS HAPPENED WHEN THE CAR IS STATIONARY OR BEING DRIVN. CURRENTLY, IT IS AT THE DEALERSHIP FOR THE 2ND TIME REQUESTING REPAIRS. THE EVENT IS RECURRING.
| NHTSA ID Number: | 11252563 |
|---|---|
| Consumer Location: | METHUEN, MA |
| VIN: | KL4CJHSB8EB**** |
CAMSHAFT COVER FAILED PCV SYSTEM HAD COVER REPLACED AT 50,000 MILES UNDER POWER TRAIN WARRANTY ENGINE LIGHT COMES VEHICLE STALLS AT STOP LIGHT THIS HAPPENED AGAIN AT 80,000 MILES THIS TIME BECAUSE OF CAUSING TO MUCH VACUM HAD TO REPLACE INTAKE MANIFOLD GASKET SO IT IS MY THOUGHT MAYBE BUICK SHOULD PUT THIS CAMSHAFT COVER WITH PCV SYSTEM ON RECALL SAME PART FAILED AGAIN.
| NHTSA ID Number: | 11228725 |
|---|---|
| Consumer Location: | OXFORD, MS |
| VIN: | KL4CJBSBXEB**** |
TURBO HAS UNDERBOOST, CAR RUNS FINE OTHER THAN LOSING POWER, ALL FLUIDS LOOK GOOD
| NHTSA ID Number: | 11203906 |
|---|---|
| Consumer Location: | BIRMINGHAM, AL |
| VIN: | KL4CJBSB9EB**** |
TL* THE CONTACT OWNS A 2014 BUICK ENCORE. WHILE OPERATING THE VEHICLE, THE RPMS RANDOMLY INCREASED AND THE ENGINE SURGED. THE VEHICLE HESITATED TO ACCELERATE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY BUICK (1857 EDWARDS LAKE RD, BIRMINGHAM, AL) IN 2017 AND THE CRACKED VALVE COVER SEAL WAS REPLACED; HOWEVER, THE FAILURE EVENTUALLY RECURRED. THE VEHICLE WAS TAKEN TO HOWARD BENTLEY BUICK GMC (4321 US HWY 43, ALBERTVILLE, AL) AND THE INTAKE MANIFOLD SEAL WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 50,000.
