Components: ELECTRICAL SYSTEM SERVICE BRAKES ENGINE
September 23, 2021
TBD
Condition
Unknown
Damage
Burn
Title
Salvage
| Dynamic Head Restraints | Driver, Front Passenger |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Not Available |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Torso/Pelvis | Driver, Front Passenger |
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | None |
| Safety Power Windows (Anti-Pinch) locations | Not Available |
| NHTSA ID Number: | 11435601 |
|---|---|
| Consumer Location: | CARSON, CA |
| VIN: | 2c3cdzag6lh**** |
Car completely shut off while driving on the freeway at 75mph. Car completely shut off another incident on the street and another incident in a parking lot.
| NHTSA ID Number: | 11383550 |
|---|---|
| Consumer Location: | ROUND ROCK, TX |
| VIN: | 2C3CDZAG6LH**** |
VEHICLE CAUGHT ON FIRE WHILE OPERATIONAL, IN SECOND THE VEHICLE BECAME ENGULFED IN FLAMES WITH NO WARNINGS.*DT*DT*JB*DT*JB*DT*JB
| NHTSA ID Number: | 11372344 |
|---|---|
| Consumer Location: | LEANDER, TX |
| VIN: | 2C3CDZAG6LH**** |
THE SCREEN FOR THE STEREO CONTINUOUSLY FLASHES LIKE IT IS SHORTING AND THE TOGGLE BUTTONS CONTINUOUSLY FREEZE. WHEN TAKEN BACK TO THE DEALER, THEY SAID THERE IS NO ISSUE THAT CHRYSLER SAID I NEEDED TO MAKE SURE MY CHARGER HAD NO DUST IN IT AND MAKE SURE THE SLOT HAD NONE EITHER. THE VEHICLE IS BRAND NEW AND I WENT DIRECTLY TO MY PHONE MANUFACTURER AND PURCHASED A BRAND NEW DUST FREE CHARGER. ISSUE HAPPENED IMMEDIATELY. THE DEALERSHIP GAVE ME ANOTHER CHRYSLER MADE CAR WHILE THEY HAD MINE, NOT ONE ISSUE OF THIS. MY OLD CAR WAS CHRYSLER MADE, NEVER HAD THIS PROBLEM. THIS HAPPENS EVERY SINGLE TIME I DRIVE THE CAR AND THE FACT THAT NO ONE WILL FIX IT IS CRAZY WHEN MY CAR HAD 18 MILES WHEN I PURCHASED IT LESS THAN A MONTH AGO.
| NHTSA ID Number: | 11440716 |
|---|---|
| Consumer Location: | EUREKA, MO |
| VIN: | 2C3CDZFJ9LH**** |
My car was in a collision yesterday. I was rear-ended and pushed into another vehicle, resulting in both front and rear impacts. The air bag did not deploy, even though I could smell it, as if it did deploy. Also, my car app notified me that the airbag had been deployed and needed to be taken to a service provider to be serviced. The problem is that no airbags actually deployed. So if I had been in a situation that required the airbags to save my life, I would not have had them. I feel like this could really be a problem if it happened in another situation & I wanted to let someone know so they can look into it.
| NHTSA ID Number: | 11415946 |
|---|---|
| Consumer Location: | BUCKEYE, AZ |
| VIN: | 2C3CDZBT2LH**** |
UPON RECEIVING A PHONE CALL WHILE MY DEVICE IS CONNECTED TO THE UCONNECT INFOTAINMENT SYSTEM, THE INCOMING RINGER VOLUME IS SET TO MAXIMUM LOUDNESS. THIS CANNOT BE CHANGED. THE RINGER IS SO LOUD, IT IS STARTLING TO ANYONE WHO IS IN THE CAR. EVERY TIME I GET A CALL WHILE IN MY CAR (THROUGH UCONNECT), I JUMP. I THOUGHT A FRIEND OF MINE WHO WAS IN THE PASSENGER'S SEAT WAS GOING TO HAVE A HEART ATTACK. I HAVE TRIED CHANGING THE VOLUME ON THE RINGER AND IT CANNOT BE DONE. THIS IS A HUGE SAFETY CONCERN. I CONTACTED DODGE DIRECTLY AND I WAS TOLD THAT I NEED TO CHECK FOR UPDATES TO MY UCONNECT SYSTEM. I DID THAT AND THERE ARE NO UPDATES AVAILABLE. THIS NEEDS TO BE REMEDIED AS SOON AS POSSIBLE. I HAVE CHECKED AROUND ON THE INTERNET AND HAVE READ HUNDREDS OF OTHER PEOPLE COMPLAINING ABOUT THIS SAME ISSUE GOING BACK A FEW YEARS. DODGE HAS BEEN INCREDIBLY NEGLECTFUL WITH THIS ISSUE. THIS NEEDS TO BE FIXED IMMEDIATELY.
| NHTSA ID Number: | 11399204 |
|---|---|
| Consumer Location: | CANOGA PARK, CA |
| VIN: | 2C3CDZAG3LH**** |
I BOUGHT A DODGE CHALLENGER. THE PLACE I BOUGHT IT IS HUNTINGTON BEACH DODGE RAM JEEP DEALER. I GOT OUT OF THE DEALER AND THE SHAFT OF THE CAR WAS OUT OF THE WAY, I WAS ALMOST HAVING AN ACCIDENT.I WENT BACK TO THE DEALER AND EXPLAINED THE SITUATION. THEY TOLD ME TO GIVE THE CAR TO THE SERVICE. I SAID I DID NOT WANT TO SERVICE THE CAR AT 50 MILES. I ASKED THEM TO GIVE ME A NEW ONE OF THE SAME CAR. NO, WE CAN'T GIVE YOU A CAR BECAUSE THEY SAID YOU BOUGHT CASH AND GOT A DISCOUNT. I LEFT THE CAR TO THE SERVICE 4 DAYS AGO. STILL NOBODY INFORMED ME. WHEN THEY REPAIRED MY VEHICLE, I DON'T WANT TO GET ON THAT VEHICLE, I HAVE A CHILD, I'M AFRAID. I WANT THEM TO GIVE ME A NEW ONE OF THE SAME CAR
| NHTSA ID Number: | 11399202 |
|---|---|
| Consumer Location: | CANOGA PARK, CA |
| VIN: | 2C3CDZAG3LH**** |
I BOUGHT A DODGE CHALLENGER. THE PLACE I BOUGHT IT IS HUNTINGTON BEACH DODGE RAM JEEP DEALER. I GOT OUT OF THE DEALER AND THE SHAFT OF THE CAR WAS OUT OF THE WAY, I WAS ALMOST HAVING AN ACCIDENT.I WENT BACK TO THE DEALER AND EXPLAINED THE SITUATION. THEY TOLD ME TO GIVE THE CAR TO THE SERVICE. I SAID I DID NOT WANT TO SERVICE THE CAR AT 50 MILES. I ASKED THEM TO GIVE ME A NEW ONE OF THE SAME CAR. NO, WE CAN'T GIVE YOU A CAR BECAUSE THEY SAID YOU BOUGHT CASH AND GOT A DISCOUNT. I LEFT THE CAR TO THE SERVICE 3 DAYS AGO. STILL NOBODY INFORMED ME. WHEN THEY REPAIRED MY VEHICLE, I DON'T WANT TO GET ON THAT VEHICLE, I HAVE A CHILD, I'M AFRAID. I WANT THEM TO GIVE ME A NEW ONE OF THE SAME CAR
| NHTSA ID Number: | 11374073 |
|---|---|
| Consumer Location: | STUDIO CITY, CA |
| VIN: | 2C3CDZFJ5LH**** |
I HAD A FLAT TIRE ONE WEEK AFTER I BOUGHT THE $ 60.000 CAR. THEN I LEARNED THE CAR DOES NOT COME WITH A SPARE TIRE. INSTEAD THERE IS A MACHINE, AFTER READING THE MANUAL I GOT THE TIRE TO INFLATE. IMMEDIATELY I WENT TO A TIRE STORE TO GET THE NAIL OUT OF THE TIRE. THEY SAID I WILL HAVE TO BUY A NEW TIRE BECAUSE I USED THE MACHINE THAT DODGE PROVIDES. I REACHED OUT TO DODGE AND HERE IS THEIR REPLY ELLO PAULO; THANK YOU FOR CONTACTING DODGE CUSTOMER CARE. WE ARE SO SORRY TO LEARN OF YOUR CONCERN WITH NOT HAVING A SPARE TIRE IN YOUR 2020 DODGE CHALLENGER R/T SCAT PACK AND I WOULD LIKE TO ASSURE YOU THAT I WILL DO EVERYTHING I CAN TO HELP YOU OUT. BASED ON THE INFORMATION THAT YOU HAVE PROVIDED, THE BEST PLAN OF ACTION WOULD BE FOR YOU TO CONTACT YOUR TIRE MANUFACTURING COMPANY FOR ADVISE AND POSSIBLE RESOLUTION. I HAVE ATTACHED THE CONTACT INFORMATION FOR YOUR TIRE MANUFACTURER HERE: PIRELLI TIRE NA, LLC 100 PIRELLI DRIVE ROME GA 30161-7000. 800-747-3554 SELECT OPTION 2 TO FIND A RETAILER. WWW.US.PIRELLI.COM ( RETAILER LOCATOR) IF IT IS MORE CONVENIENT FOR YOU, CALL US ANYTIME AT DODGE CUSTOMER CARE: 1-800-992-1997 AND JUST PROVIDE THE FOLLOWING CASE NUMBER 77661914; ANYONE YOU SPEAK WITH WILL BE HAPPY TO HELP. THANK YOU AGAIN FOR YOUR EMAIL . HAVE A GREAT DAY. BEST REGARDS, MONICA DODGE CUSTOMER CARE --------------- ORIGINAL MESSAGE ---------------
