Components: FUEL SYSTEM, GASOLINE
June 25, 2013
TBD
Condition
Unknown
Damage
Mechanical
Title
Other
| Dynamic Head Restraints | Not Available |
|---|---|
| Head Restraint | Not Available |
| Advanced Belt Feature | Not Available |
| Adjustable Upper Belt Anchorage | Not Available |
| Seat Belt Reminder System | Not Available |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Not Available |
| LATCH Locations | Not Available |
|---|---|
| Safety Power Windows (Anti-Pinch) | Not Available |
| Safety Power Windows (Anti-Pinch) locations | Not Available |
| NHTSA ID Number: | 10521892 |
|---|---|
| Consumer Location: | JERSEY SHORE, PA |
| VIN: | 1B4HS28Y1XF**** |
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT THE FUEL STRAP BECAME FRACTURED. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS TOLD THERE WAS A RECALL FOR THE FUEL STRAPS. THE CONTACT SPOKE WITH THE MANUFACTURER REGARDING NHTSA CAMPAIGN ID NUMBER: 99V342 (FUEL SYSTEM, GASOLINE), BUT THE CONTACT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 161,159. *TR
| NHTSA ID Number: | 10475166 |
|---|---|
| Consumer Location: | MILLVILLE, NJ |
| VIN: | 1B4HS28Y1XF**** |
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 50 MPH THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE THIRTY MINUTES LATER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT REPLACED THE IGNITION COIL. AFTER THE REPAIR THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 225,000.
| NHTSA ID Number: | 10290039 |
|---|---|
| Consumer Location: | REDDING, CA |
| VIN: | 1B4HS28Y1XF**** |
CAR AUTO-STOPPED WHILE CONDUCTING DRIVING LESSON FOR MY 15-YEAR-OLD STEPDAUGHTER. WE WERE TRAVELING 40MPH ON A COUNTRY ROAD AT THE TIME. SHE DRIFTED OFF THE SIDE OF THE ROAD, SAID THE STEERING WHEEL WAS STUCK. I TOLD HER TO APPLY THE BRAKES. SHE SAID SHE WAS AND THEY WEREN'T WORKING EITHER. WE WENT THROUGH A STOP SIGN AND WERE VERY NEARLY T-BONED BY CARS FROM BOTH DIRECTIONS. MY STEPDAUGHTER SENSIBLY DID AS I INSTRUCTED AND PUSHED AS HARD AS POSSIBLE ON THE BRAKE, MANAGED TO STOP THE CAR BEFORE PLUNGING INTO THE RIVER IN FRONT OF US. I HAD BEEN HAVING PROBLEMS WITH THE CAR FOR SIX MONTHS PREVIOUS TO THIS INCIDENT. TWO DIAGNOSTICS REPORTED THAT THE VEHICLE WAS AUTO-STOPPING BUT NOT WHY THIS WAS OCCURRING. A LOCAL MECHANIC SUGGESTED IT WAS PROBABLY THE GAS GAUGE SENSOR IN THE FUEL PUMP WHICH MADE SENSE TO ME BECAUSE EVERYTHING BUT THE GAS GAUGE WORKED WHENEVER THE CAR AUTO-STOPPED. IT WOULD TYPICALLY RESTART WITHIN 15 MINUTES OR SO. I ASSUMED WE HAD SOLVED THE PROBLEM WHEN THE MECHANIC REPLACED THE FUEL PUMP. I KNOW NOW THAT THE FUEL PUMP WAS NOT THE PROBLEM ALTHOUGH I DON'T KNOW WHAT IS WRONG WITH THE CAR. I HAVE RESEARCHED THIS ON THE INTERNET AND FOUND THERE ARE HUNDREDS OF OTHER PEOPLE GOING THROUGH THE SAME DIFFICULTIES WITH 1999 DODGE DURANGOS. MY WIFE, STEPDAUGHTER AND I WERE VERY LUCKY NOT TO HAVE BEEN SERIOUSLY INJURED DURING THE DRIVING LESSON. THIS SITUATION NEEDS TO BE ADDRESSED BEFORE SOMEONE IS HURT (IF THEY HAVEN'T BEEN ALREADY). *TR
| NHTSA ID Number: | 10258274 |
|---|---|
| Consumer Location: | OLATHE, KS |
| VIN: | 1B4HS28Y1XF**** |
1999 DODGE DURANGO STALLS AND READS NO BUS ON DASH. I HAVE REPLACE THE PCM AND IT WORKED FOR A WHILE NOW PROBLEM BACK. STALLED IN BUSY INTERSECTION. *TR
| NHTSA ID Number: | 10222676 |
|---|---|
| Consumer Location: | KALISPELL, MT |
| VIN: | 1B4HS28Y1XF**** |
DRIVING DOWN THE HIGHWAY AND SUDDENLY THERE WAS ZERO OIL PRESSURE. I PULLED TO THE SHOULDER OF A DANGEROUS HIGHWAY HOPING THE PROBLEM MIGHT REMEDY AFTER SOME COOLING DOWN. I WENT TO RESTART THE ENGINE AND IT MADE LOUD KNOCKING SOUNDS. I IMMEDIATELY SHUT IT OFF AND HAD IT TAKEN TO THE DEALERSHIP WHERE I HAD PURCHASED IT (NOW UNDER NEW OWNERSHIP). THEY HAD REPLACED MY OIL PUMP WHEN THE VEHICLE WAS STILL UNDER THEIR WARRANTY BUT HADN'T TOLD ME THAT THESE ENGINES HAVE OIL SLUDGE BUILDUP PROBLEMS THAT CAUSE THE OIL PUMPS TO FAIL. NOW MY WARRANTY JUST EXPIRED LAST YEAR AND THE DEALER TOLD ME I HAVE A SEIZED ENGINE. *TR
| NHTSA ID Number: | 10207833 |
|---|---|
| Consumer Location: | VIRGINIA BEACH, VA |
| VIN: | 1B4HS28Y1XF**** |
1999 DODGE DURANGO SLT 4X4 5.2 L. VEHICLE SUDDENLY STALLS. THIS HAS HAPPENED SEVERAL TIMES AND AT NO TIME OF THE STALLS WAS MY FAMILY SAFE. NO INDICATION OR WARNING SIGNS. CHRYSLER CORPORATION CANNOT OR WILL NOT PROPERLY TROUBLESHOOT THE PROBLEM, EACH PART THEY REPLACE I AM PAYING FOR AND ITS NOT THE ISSUE BUT THEY DO NOT REFUND MY MONEY, IT TIME FOR THE FEDS TO GOVERN AUTO REPAIR DEALERSHIPS. MY VEHICLE WILL NO LONGER START AND IS USELESS. I AM INFORMING AS MANY PEOPLE AS I CAN ABOUT THIS SAFETY ISSUE THAT CHRYSLER IS HAVING AND REFUSES TO ACKNOWLEDGE RESPONSIBILITY. I HAVE TALKED 8 PEOPLE INTO PURCHASING OTHER MAKES OF VEHICLES AND RESEARCHING ALL POSSIBLE SAFETY ISSUES BEFORE PURCHASE. *TR
| NHTSA ID Number: | 10197603 |
|---|---|
| Consumer Location: | JERMYN, PA |
| VIN: | 1B4HS28Y1XF**** |
1999 DODGE DURANGO BALL JOINT PROBLEM AT 67,000 MILES, MY DURANGO NEEDS BALLS JOINTS. IT LOOKS LIKE THEY HAD A RECALL ON 2000 AND UP BUT IT LOOKS LIKE THE PROBLEM EXISTED IN 1999 ALSO. I WOULD LIKE TO SEE THIS MODEL YEAR RECALLED ALSO. *TR
| NHTSA ID Number: | 10194036 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 1B4HS28Y1XF**** |
UPPER BALL JOINTS ON MY DURANGO THAT ONLY HAS 64,000 MILES ON IT HAVE TO BE CHANGED AND THE REAR IS GOING AND THAT HAS TO BE CHANGED. *TR
| NHTSA ID Number: | 10174569 |
|---|---|
| Consumer Location: | RIVERSIDE, CA |
| VIN: | 1B4HS28Y1XF**** |
I NOTICED A LOUD CLUNKING SOUND COMING FROM THE FRONT END OF MY 1999 DODGE DURANGO. UPON HAVING IT INSPECTED, I WAS ADVISED THAT THE UPPER AND LOWER BALL JOINTS ON BOTH SIDES WERE NO GOOD, DUE TO A LACK OF LUBRICATION CAUSED BY FAULTY SEALS. THE MECHANIC ADVISED ME THAT WHILE OTHER YEARS OF THE DURANGO HAD BEEN RECALLED FOR THE SAME PROBLEM, MINE DID NOT HAVE A RECALL. HOWEVER, I WAS ADVISED THAT THE DAMAGED BALL JOINTS ARE SUBJECT TO FAILURE, WHICH COULD CAUSE THE ENTIRE FRONT WHEEL ASSEMBLY TO COME OFF THE CAR. IN RESEARCHING THIS PROBLEM, I FOUND THAT THE PROBLEM IS JUST AS COMMON IN THE 1999 MODEL YEARS AS OTHER (RECALLED) YEARS. APPARENTLY, THERE HAVE NOT YET BEEN ENOUGH INJURIES OR DEATHS YET FROM 1999 YEAR VEHICLES. SURE HOPE I'M NOT ONE OF THE STATS THAT FINALLY FORCES A RECALL. *JB
| NHTSA ID Number: | 10168777 |
|---|---|
| Consumer Location: | TREVOR, WI |
| VIN: | 1B4HS28Y1XF**** |
GOING DOWN THE ROAD AND OCCASIONALLY AT 50 MPH THE ENTIRE VEHICLE WOULD TURN OFF NO POWER ANYWHERE. REPAIR SHOP COULD NOT DUPLICATE PROBLEM, FINALLY AFTER 2 WEEKS AT THE SHOP THEY SAID IT NEEDED A NEW POWER TRAIN CONTROL MODULE. THE COMPUTER NUMBER THEY GAVE ME IS A RE-MANUFACTURED NUMBER. SO THE POWER TRAIN HAD ALREADY BEEN REPLACED. THIS VEHICLE WAS PURCHASED WITH 24,000 MILES IN 2001. NOW THE COST JUST FOR THE PART IS $535.60. THAT MAKES 2 POWER TRAIN CONTROL MODULES FOR 1 VEHICLE. *JB
| NHTSA ID Number: | 10154621 |
|---|---|
| Consumer Location: | ORIENT, OH |
| VIN: | 1B4HS28Y1XF**** |
FRONT END BEGAN VIBRATING. TOOK TO DEALER AND WAS TOLD BOTH THE UPPER AND LOWER BALL JOINTS ARE WORN OUT AND NEED REPLACED. IF NOT REPLACED, ENTIRE SUSPENSION IS IN DANGER. REPAIR TO EXCEED $700. I CALLED CHRYSLER FOR HELP IN PAYING FOR REPAIRS AS I'VE BEEN A LOYAL CHRYSLER CONSUMER FOR 16 YEARS - HAVING PURCHASED 4 CHRYSLER VEHICLES. BALL JOINT FAILURE ON THESE VEHICLES IS A WELL DOCUMENTED PROBLEM. CHRSYLER REFUSED TO HELP BECAUSE I BOUGHT THE VEHICLE FROM A BANK AND NOT THE DEALER - THE FIRST CHRYSLER VEHICLE I'VE PURCHASED THAT DID NOT COME DIRECT FOR THE DEALER. *JB
| NHTSA ID Number: | 10147879 |
|---|---|
| Consumer Location: | SALT LAKE CITY, UT |
| VIN: | 1B4HS28Y1XF**** |
UPPER BALL JOINTS DANGEROUSLY LOOSE ON 99 DURANGO. CURRENT RECALL NEEDS TO BE EXTENDED TO THE 1999 MODEL YEAR AS THEY HAVE THE SAME PROBLEMS. THESE UPPER BALL JOINTS ON BOTH SIDES WERE CLOSE TO COMPLETE FAILURE WHICH WOULD HAVE CAUSED TOTAL LOSS OF CONTROL OF VEHICLE HAD I NOT BEEN IN THE HABIT OF CHECKING THEM BECAUSE OF SO MANY REPORTED FAILURES OF BALL JOINTS ON THE DURANGOS. *NM
| NHTSA ID Number: | 10127747 |
|---|---|
| Consumer Location: | BRYANS ROAD, MD |
| VIN: | 1B4HS28Y1XF**** |
MY 99 DODGE DURANGO 4X4 HAS HAD VIBRATIONS AND NOISE IN THE FRONT FROM WHEN I PURCHASED. THE DODGE DEALER EARLIER TOLD ME THERE WERE NO RECALLS OR HIDDEN WARRANTIES ON THIS PRODUCT, VIN# [XXX]. MY GOODYEAR DEALER, INSPECTED MY DODGE AND SHOWED ME THAT MY UPPER AND LOWER BALL JOINTS WERE BAD (( MOVING OVER 1/2 IN)) HE SAID TAKE IT TO YOUR DEALER, BECAUSE THIS IS NOT RIGHT. DODGE DEALER ALSO SAID THAT BOTH RIGHT AND LEFT, UPPER AND LOWER BALL JOINTS WERE BAD AND ALSO THAT THE HUBS AND WHEEL BEARINGS. WERE BAD, AND NEEDED TO BE REPLACED FOR MY SAFETY. I CALLED DIAMLER CHRYSLER CORP. AND ASKED IF THEY WOULD COVER THIS MFG PROBLEM. I WAS GIVEN CLAM #13756706. THE CUSTOMER SERVICE PERSON SAID THEY WOULD NOT COVER THIS PROBLEM BECAUSE MY VIN # NOT COVERED BY THE UPPER & LOWER BALL JOINT RECALL. I COULD NOT BELIEVE THIS WOULD NOT BE COVERED, BECAUSE WHEN I LOOKED UP MY 99 DURANGO ON YOUR SITE ON COMPLAINTS, I SAW OVER 500 SIMILAR CASES FOR 99 DURANGO, WITH BALL JOINT AND STEERING PROBLEMS. DODGE SAID 99 NOT PART OF RECALL. I THINK THE U.S GOV. NEEDS TO TELL DODGE TO INCLUDE IN RECALL ALL THE DODGE DURANGO WITH THIS PROBLEM, PLEASE LOOK OUT FOR THE SAFETY OF THE AMER. PEOPLE AND NOT ALOW CHRYSLER CORP GET AWAY WITH THIS SAFETY PROBLEM. I FEEL THE AMER PEOPLE SHOULD NOT NEED TO GET THE COURTS INVOLVED WHEN WE HAVE AN AGENCY THAT SHOULD PROTECT THE AMER. PEOPLE FROM DEFECTIVE PRODUCTS. I HOPE THIS BALL JOINT PROBLEM ETC. DOES NOT BECAME ANOTHER "FORD - FIRESTONE" SITUATION. DODGE SAID THEY NEED TO HEAR FROM YOU BEFORE THEY CAN DO A RECALL ON 1999 DODGE DURANGO'S, (( WITH OVER 500 COMPLAINTS OF SIMILAR PROBLEMS, HOW MANY MORE DO YOU NEED!!)) I LIVE IN THE WASHINGTON, D.C. AREA AND WHEN I DRIVE I-495 BELTWAY I HOPE YOU ARE NOT THEIR WHEN MY FRONT WHEELS FALL OFF BECAUSE OF BAD BALL JOINTS. PLEASE DO YOUR DUTY AND RECALL ALL DODGE DURANGO 1998 AND UP FOR UPPER & LOWER BALL JOINTS, STEERING ETC. PLEASE DO YOUR JOB AND PROTECT ME AND MY FAMILY.*JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
| NHTSA ID Number: | 10121513 |
|---|---|
| Consumer Location: | ZIONSVILLE, IN |
| VIN: | 1B4HS28Y1XF**** |
1999 DODGE DURANGO EXPERIENCED PROBLEMS WITH CONTROL ARMS AND BALL JOINT FAILURES.*MR THE CONSUMER HAD ALL THE BALL JOINTS REPLACED IN LATE 2003 AFTER HEARING INCIDENTS FROM THE MEDIA. IN LATE 2004, THE CONSUMER WAS INVOLVED IN A MINOR LOW SPEED ACCIDENT AND THE LEFT CONTROL ARM ASSEMBLY INCLUDING THE LEFT BALL JOINT WERE REPLACED. (THE CONSUMER DID NOT STATE IF THERE WAS DAMAGE TO THE VEHICLE). AFTER THE REPAIR THE CONSUMES WIFE STARTED TO HEAR A POPPING SOUND, THE VEHICLE WAS RETURNED TO THE DEALER BUT NO PROBLEM WAS FOUND BUT THEY DID CHECK ALL THE BOLTS AND TIGHTENED TO SPECS. IMMEDIATELY AFTER PICKING UP THE VEHICLE THE NOISE WAS STILL THERE. THE CONSUMER INSPECTED THE VEHICLE HIMSELF BY REMOVING THE LEFT FRONT TIRE AND WHEEL ASSEMBLY AND FOUND THE COTTER PIN INSTALLATION POORLY DONE ON THE UPPER BALL JOINT. THE CONSUMER THEN FOUND THE LOWER CONTROL ARM ASSEMBLY WHICH HAD PREVIOUSLY BEEN REPAIRED TO BE POORLY DONE AS WELL. THE BRAKES SQUEAKED, BUT THE CONSUMER DECLINED THE REPAIRS. *JB
| NHTSA ID Number: | 10119268 |
|---|---|
| Consumer Location: | ASH GROVE, MO |
| VIN: | 1B4HS28Y1XF**** |
1999 DODGE DURANGO SPEED SENSOR FAILED AS WELL AS THE UPPER AND LOWER BALL JOINTS. ***NO ANSWER REQUIRED***. *MR AT 49,000 THE TRANSMISSION WENT OUT. THE SPEED SENSOR FAILED FOR A SECOND TIME. *JB
