Components: ELECTRICAL SYSTEM
June 16, 2021
TBD
Condition
Run & Drive
Damage
Collision
Title
Clear
| Dynamic Head Restraints | Driver, Front Passenger |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat, 3rd row |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat, 3rd row |
| Pelvis/Torso | Driver, Front Passenger |
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Not Available |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Standard |
| Safety Power Windows (Anti-Pinch) locations | Not Available |
| NHTSA ID Number: | 11421330 |
|---|---|
| Consumer Location: | TONAWANDA, NY |
| VIN: | 1C4RDJAG4DC**** |
The contact owns a 2013 Dodge Durango. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power without warning. The front driver and passenger side windows also failed to roll up and down unless the contact disconnected the window fuse then reconnect it in order to operate the windows. The vehicle was taken to the dealer and had two recalls repaired NHTSA Campaign Number: 19V813000 (Electrical System) and NHTSA Campaign Number: 17V572000 (Service Brakes, Hydraulic). However, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 117,000.
| NHTSA ID Number: | 11342964 |
|---|---|
| Consumer Location: | GRAFTON, WI |
| VIN: | 1C4RDJAG4DC**** |
THERE HAS BEEN A RECALL ON THIS CAR FOR A FUEL PUMP RELAY THAT CAUSES STALLING. I'VE HAD THE STALLING PROBLEM FROM THE DAY I BOUGHT THE VEHICLE. I CALLED TO HAVE THE DEFECTIVE COMPONENT(S) REPLACED BACK IN DECEMBER OF 2019. IT'S AUG. 2020 NOW. I CALLED MY DEALER AND GOT THE SAME RESPONSE ' PARTS AREN'T AVAILABLE YET FOR THE RECALL'. 9 MONTHS SINCE WE WERE NOTIFIED OF THE RECALL. FAR FROM WHAT ANYONE WOULD CONSIDER 'A TIMELY REMEDY'.
| NHTSA ID Number: | 11078808 |
|---|---|
| Consumer Location: | FREDERICKSBURG, VA |
| VIN: | 1C4RDJAG4DC**** |
VEHICLE SHUTS OFF WITHOUT WARNING WHILE DRIVING, TOTAL LOSS OF POWER, STEERING, BRAKES AND THROTTLE. ALMOST KILLED MY FAMILY.
| NHTSA ID Number: | 11000805 |
|---|---|
| Consumer Location: | MINNEAPOLIS, MN |
| VIN: | 1C4RDJAG4DC**** |
ALTERNATOR CAUGHT ON FIRE, IMPACTING MY BATTERY AND AFTER GETTING THIS FIXED I AM STILL HAVING PROBLEMS WITH THE VEHICLE FAILING AFTER I JUST GOT IT OUT OF THE SERVICE CENTER. THE FIRST TIME THE ALTERNATOR CAUGHT ON FIRE IT WAS IN IDLE, STATIONARY. THE SECOND ALTERCATION AFTER PICKING IT UP FROM THE DEALERSHIP IT HAD INTERIOR/EXTERIOR LIGHTS GOING ON AND OFF ALONG WITH MY WINDSHIELD WIPERS OPERATING WHILE OFF. I HAVE HAD A NUMBER OF PROBLEMS SINCE PURCHASING THIS VEHICLE AND BELIEVE I WAS SOLD A LEMON. I WOULD LIKE TO GET THIS ADDRESSED ASAP! THANKS MUCH.
| NHTSA ID Number: | 10863083 |
|---|---|
| Consumer Location: | SUTHERLIN, OR |
| VIN: | 1C4RDJAG4DC**** |
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
| NHTSA ID Number: | 10780626 |
|---|---|
| Consumer Location: | ERIE, CO |
| VIN: | 1C4RDJAG4DC**** |
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
| NHTSA ID Number: | 10653072 |
|---|---|
| Consumer Location: | ELIZABETH, WV |
| VIN: | 1C4RDJAG4DC**** |
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH, THE LEFT TURN SIGNAL WARNING LIGHT AND THE PARKING ASSIST ERROR WARNING LIGHT ILLUMINATED. THE VEHICLE BEGAN TO DECELERATE. THE CONTACT MANAGED TO MERGE OVER TO AN EMERGENCY LANE AND EXITED THE VEHICLE. THE CONTACT STATED THAT WHILE INSPECTING THE LEFT TURN SIGNAL LIGHT, THE FRONT AND REAR WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY, WASHER FLUID EJECTED, AND THE HORN INDEPENDENTLY BEEPED. ALSO, THE CONTACT NOTICED THAT SMOKE WAS EMITTING FROM THE FRONT END OF THE VEHICLE AND THE DOORS LOCKED. AFTER OPENING THE ENGINE COMPARTMENT, THE CONTACT NOTICED THAT FLAMES WERE EMITTING FROM THE VEHICLE. THE FIRE DEPARTMENT WAS NOTIFIED OF THE FIRE, HOWEVER, THE FIRE EXTINGUISHED PRIOR TO THEIR ARRIVAL. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN STATED THAT THE INCIDENT HAD BEEN REFERRED TO A SPECIAL INVESTIGATIVE UNIT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
| NHTSA ID Number: | 10595208 |
|---|---|
| Consumer Location: | NEWARK, NJ |
| VIN: | 1C4RDJAG4DC**** |
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP, THE BRAKES MALFUNCTIONED AND CAUSED THE VEHICLE TO CRASH INTO A CURB. ON ANOTHER OCCASION WHILE ATTEMPTING TO STOP, THE BRAKES MALFUNCTIONED AS THE VEHICLE CRASHED INTO A BRICK WALL. THE VEHICLE WAS DIAGNOSED BUT THE REPAIRS WERE UNKNOWN. THERE WERE NO INJURIES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
| NHTSA ID Number: | 11440849 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 1C4RDJDG7DC**** |
1.The air bag light come on & off randomly. The air bag has never been deployed. 2. The transmission misfires, I don't know if it has to do with the fuel pump relay. I've replaced almost the entire transmission and still does the same thing.
| NHTSA ID Number: | 11440631 |
|---|---|
| Consumer Location: | ROSAMOND, CA |
| VIN: | 1c4rdhag3dc**** |
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not available. The contact stated that while driving at undisclosed speeds, the vehicle stalled several times on separate occasions. The contact was able to restart the vehicle. The dealer was made aware of the failure but informed the contact that parts for the recall repair were not yet available and scheduled an upcoming appointment for January 2022. Prior to the failure, the vehicle had the external pump relay replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
| NHTSA ID Number: | 11440022 |
|---|---|
| Consumer Location: | LEAGUE CITY, TX |
| VIN: | 1c4sdhct9dc**** |
The contact owns a 2013 Dodge Durango. The contact stated that while driving at 40 - 45 mph, the battery warning light was illuminated and other unknown warning lights would illuminate on and off. Additionally, the windshield wiper was inadvertently activated, the doors would not lock, and a burning odor was detected coming from under the hood of the vehicle. The vehicle then lost motive power. The vehicle was towed to an independent mechanic and diagnosed with alternator failure and the computer system's wires were burned out. The alternator needed to be replaced. The vehicle was not repaired and remained with the mechanic. The dealer was made aware of the failure but informed the contact that the VIN was not included in a recall and referred the contact to NHTSA. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 14V634000 (Electrical System) however, the VIN was not included in the recall. The failure mileage was approximately 148,000.
| NHTSA ID Number: | 11438148 |
|---|---|
| Consumer Location: | IMPERIAL BEACH, CA |
| VIN: | 1c4sdjct9dc**** |
hello I have got my truck off dealership like 6 months ago and my transmission is down I have to pay out of pocket also my head rest Popped out and hit my head
| NHTSA ID Number: | 11437194 |
|---|---|
| Consumer Location: | ALEXANDRIA, VA |
| VIN: | 1C4SDJET2DC**** |
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical system) however, the part to the recall was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
| NHTSA ID Number: | 11437020 |
|---|---|
| Consumer Location: | ALEXANDRIA, VA |
| VIN: | 1C4SDJET2DC**** |
check engine light came on at 110,000 miles Cylinder #5 misfire cam shaft and lifter completely destroyed engine had to be replaced $8,000 !!
| NHTSA ID Number: | 11435561 |
|---|---|
| Consumer Location: | EAST MEADOW, NY |
| VIN: | 1C4RDJAG3DC**** |
since I have owned the vehicle ( I purchased it brand new) this has happened approx 30 times maybe more. Intermittently when you try to brake, the brake peddle is hard as a rock. I mostly notice it when I am at a fairly high speed say 50 mph but the problem is so sporadic not possible to have it replicated for the mechanic. There is a recall for this exact problem but manufacturer insists my vin # is not under the recall. I can never sell this car or let others drive it as I worry, without being familiar with the problem it could result in an accident.
| NHTSA ID Number: | 11435177 |
|---|---|
| Consumer Location: | NIAGARA FALLS, NY |
| VIN: | 1C4RDJAG6DC**** |
Driver seat Headrest “exploded” open while I was driving, no one else was in the car, there were no warning lights that this was going to happen. The headrest remains in the same state if inspection is needed.
| NHTSA ID Number: | 11430843 |
|---|---|
| Consumer Location: | BELFORD, NJ |
| VIN: | 1C4RDJDG7DC**** |
My vehicle has been recalled, I believe, twice for the Fuel Pump Relay (Campaigns R09 or P54) . On June 21, 2021 I scheduled an appointment with my local World Chrysler Dodge Jeep store to have the recall performed. For approxmimately 1 month, other than sluggishness, the car functioned normally. In the July, the car began stalling for no reason again. The recall performed on the vehicle HAS NOT corrected the issue with the Fuel Pump Relay. I had once incident in June 2021 where the car stalled in the middle of an intersection and I was in serious danger of being hit by other vehicles travelling toward my car. I was fortunate that there were a few people who pushed my car off to the side of the road. This past week alone, my car has had three incidences when I start the car, the engine turns over, and then immediately stalls. You cannot immediately restart because the engine will just crank, but not turn over. You must wait a few minutes before you can restart the vehicle. There are the same issues I was experiencing before the new relay pumb was replaced. In my opinion, in addition to the stalling, the new relay has made my car run very sluggish. It is not very responsive when pressing my foot on the gas pedal, it bogs down first, and then it begins to respond. It has been dangerous when I am trying to enter a busy roadway and need the vehicle to go quickly so I can merge in to traffic. It just bogs down. This is not just a one time incident, the car has stalled at least 5 times since the replacement in June 2021. Today alone, August 28, 2021 it started/stalled twice. No inspection of the component has been done. I tried to get a second new replacement but was told that too many people were on the waiting list, and there weren't enough new parts to redo the work already done on my vehicle. No warning lights of any kind come on and there are no other symptoms of the proble before it occurs. No one has been able to reproduce the problem.
| NHTSA ID Number: | 11430107 |
|---|---|
| Consumer Location: | AUSTIN, TX |
| VIN: | 1C4RDJDG9DC**** |
The contact owns a 2013 Dodge Durango. The contact stated that she was unable to start the vehicle. The contact stated no warning light was illuminated. The contact stated she was able to start the vehicle after the third attempt. The contact stated she had experienced the failure multiple times. The contact stated that while investigating the failure, she discovered that the VIN was associated with NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The contact called Covert Chrysler Dodge Jeep Ram (8107 Research Blvd, Austin, TX 78758, (512) 730-3300), South Point Dodge Chrysler Jeep Ram (5210 S IH 35 Frontage Rd, Austin, TX 78745, (512) 774-6306) and Sames Bastrop Chrysler Dodge Jeep Ram (1586 State Hwy 71, Cedar Creek, TX 78612: (512) 772-2227) and it was confirmed that the part was not available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 173,000. Parts distribution disconnect.
| NHTSA ID Number: | 11429559 |
|---|---|
| Consumer Location: | DANDRIDGE, TN |
| VIN: | 1C4SDJETXDC**** |
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
| NHTSA ID Number: | 11427198 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 1C4SDHDT0DC**** |
Passenger side head restraint "exploded". We were backing out of a parking space and the thing popped open; no collision or sudden stop, just backing up.
| NHTSA ID Number: | 11427059 |
|---|---|
| Consumer Location: | CEDAR PARK, TX |
| VIN: | 1C4RDHEG9DC**** |
The contact owns a 2013 Dodge Durango. The contact received a recall notification for NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
| NHTSA ID Number: | 11425906 |
|---|---|
| Consumer Location: | CHANDLER, AZ |
| VIN: | 1C4RDHAG8DC**** |
In July 2021, driver's headrest restraint system deployed while driver was parked and vehicle was off. Driver entered the vehicle at the end of a workday while it was parked under a carport, sat down and closed door, then the headrest popped open unexpectedly. It has not been repaired yet, but scheduling service with the dealer in late July 2021. Headrest cannot be put back into place as it appears inside plastic pieces broke when deployed. No injuries.
| NHTSA ID Number: | 11425915 |
|---|---|
| Consumer Location: | VICTORVILLE, CA |
| VIN: | 1C4RDHAG7DC**** |
The contact owns a 2013 Dodge Durango. The contact stated while driving at various speeds, the vehicle loss motive power on several occasions and failed to immediately restart. Additionally, on occasions when the ignition key was moved the vehicle would suddenly shut-off or could be started. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The approximate failure mileage was 120,000.
| NHTSA ID Number: | 11423562 |
|---|---|
| Consumer Location: | FORT WORTH, TX |
| VIN: | 1C4RDHDG5DC**** |
Driving on Freeway and my son was sitting in the passenger seat when the headrest exploded for NO reason. It was extremely loud and I nearly swerved off the road. There was no warning signs or lights that ever came on for warning. After researching this apparently is a known issue and I want replaced NOT out of my pocket. I have monitored my son now for whiplash injury due to this incident.
| NHTSA ID Number: | 11423120 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 1C4RDHAGXDC**** |
The contact owns a 2013 Dodge Durango. The contact received a letter from the manufacturer to schedule a recall repair for NHTSA Campaign Number: 19V813000 (Electrical System) however, the contact was informed by the dealer that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving between 35 to 50 mph, the vehicle stalled with several unknown warning lights illuminated. The contact continued driving the vehicle. The vehicle was taken to the dealer and it was confirmed that the failure was linked to the recall. The manufacturer was made aware of the issue and advised the contact to file a complaint with the NHTSA. The failure mileage was unknown. Parts distribution disconnect.
| NHTSA ID Number: | 11422632 |
|---|---|
| Consumer Location: | NORTH AUGUSTA, SC |
| VIN: | **** |
The contact owns a 2013 Dodge Durango. The contact stated while driving 54 mph, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed however, the mechanic stated that nothing needed to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 19V813000 (Electrical System). The manufacturer had not been informed of the failure. The failure mileage was approximately 92,000. The Vin was not available.
| NHTSA ID Number: | 11421395 |
|---|---|
| Consumer Location: | PHILADELPHIA, PA |
| VIN: | 1C4sdjet9dc**** |
My vehicle had shut down on me numerous times while I was driving with my kids in the car and it hasn’t been running for months now I’m without a vehicle cause I had took it to the dealership to fix the problem and the problem was never fixed
| NHTSA ID Number: | 11419874 |
|---|---|
| Consumer Location: | OZONE PARK, NY |
| VIN: | 1C4SDJDT7DC**** |
The contact owned a 2013 Dodge Durango. The contact stated her husband was attempting to start the ignition but it was a "hard start". The driver started the following day while driving 25 mph when the vehicle and the steering wheel seized. The driver stated he lost control of the vehicle and it steered to the right and crashed into multiple parked vehicles. The driver stated no warning light was illuminated. The driver stated both front driver and passenger side airbags deployed. The driver stated he had minor injuries on his right side shoulder and elbow but did not seek medical attention. A police report was filed. The vehicle was not drivable. The vehicle was deemed total by the insurance company. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed. A dealer was not contacted. The VIN was associated with NHTSA Campaign Number: 19V813000 (ELECTRICAL SYSTEM). The manufacturer had not been informed of the failure. The failure mileage was approximately 69,000.
| NHTSA ID Number: | 11419925 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 1c4sdjet9dc**** |
The contact owns a 2013 Dodge Durango. The contact stated while driving at various speeds, the vehicle shut off with several unknown warning lights illuminated on the instrument panel. The contact had the vehicle jump-started on several occasions to resume normal driving. The contact called the local dealer and was informed that a diagnostic test needed to be performed to determine the cause of the failure. He was also informed that NHTSA Campaign Number: 19V813000 (Electrical System) needed to be repaired before the diagnostic test was performed. The manufacturer was notified of the failure and informed him that the vehicle was not included in NHTSA Campaign Number: 17V435000 (Electrical System). The vehicle was not repaired. The failure mileage was approximately 147,000.
| NHTSA ID Number: | 11419183 |
|---|---|
| Consumer Location: | HIGHLAND, CA |
| VIN: | 1C4RDHAG3DC**** |
I was sitting in the vehicle while it was in park, idling, and the driver’s seat active headrest suddenly deployed. Nothing struck the vehicle to cause it to jar suddenly. I was sitting in my kids’ school parking lot dropping them off. When looking inside the deployed headrest, it seems like there is a broken plastic piece that possibly works to keep the headrest “latched.”
| NHTSA ID Number: | 11419060 |
|---|---|
| Consumer Location: | CHARLOTTE, NC |
| VIN: | 1C4RDHAG0DC**** |
The passenger headrest made a loud noise and shot the front piece of it out extremely fast. There was no warning messages or lights. It could hurt head and neck . I have had this vehicle since it was new. Never got a recall warning about exploding headrest from Dodge. It has not been inspected by manufacturer or insurance or others.
| NHTSA ID Number: | 11418756 |
|---|---|
| Consumer Location: | MOBERLY, MO |
| VIN: | 1C4SDJET5DC**** |
Was out running errands and returned home. Pulled in garage and vehicle smelled hot, like on fire. Went to start vehicle back up and remove from garage incase of fire. The vehicle would NOT start. Took vehicle to local repairman. I was informed the alternator caught on fire. If this would of happened on the road, I could have been in a bad accident. Also because my vehicle was parked in the garage, there could of been the possibility of my house and vehicle catching on fire if it would have been worse. My Durango is currently at a independent auto repair shop. The new alternator has been ordered but there is concern that the computer might be destroyed also. The only person to inspect the vehicle would be my auto repairman. Unfortunately, there was absolutely NO warning lamps prior to the alternator burning up.
| NHTSA ID Number: | 11418347 |
|---|---|
| Consumer Location: | ROUNDUP, MT |
| VIN: | 1C4SDJDT2DC**** |
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
| NHTSA ID Number: | 11417555 |
|---|---|
| Consumer Location: | LAUDERHILL, FL |
| VIN: | 1C4RDHDG0DC**** |
THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE PASSENGER’S SIDE FRONT SEAT HEADREST AIR BAG DEPLOYED INADVERTENTLY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
| NHTSA ID Number: | 11416334 |
|---|---|
| Consumer Location: | APACHE JUNCTION, AZ |
| VIN: | 1C4RDJAG8DC**** |
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. TEMPE CHRYSLER JEEP DODGE (7975 S AUTOPLEX LOOP, TEMPE, AZ 85284, (480) 598-2363) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PLACED THE CONTACT ON A WAITING LIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
| NHTSA ID Number: | 11415197 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 1C4RDJEG6DC**** |
THERE WAS A RECALL ON THE 2013 DODGE DURANGO FOR THE SUV TO SUDDENLY SHUT OFF WHILE DRIVING. THE RECALL WAS SAID TO BE FIXED BUT SINCE THEN I HAVE HAD IT SHUT OFF AT LEAST 4 TIMES WHILE DRIVING. YOU LOSE COMPLETE CONTROL OF THE CAR; NO BRAKES, NO STEERING...NOTHING! THIS HAS HELPED ON A FLAT SURFACE AND ON A HILL.
| NHTSA ID Number: | 11408189 |
|---|---|
| Consumer Location: | MILFORD, NH |
| VIN: | 1C4SDJDT3DC**** |
I HAVE BEEN TRYING TO GET A RECALL DONE ON MY CAR FOR MONTHS AND I CAN'T, FUEL PUMP RELAY. EVERY TIME I CALL THE DEALERSHIP THEY SAY CALL BACK NEXT WEEK AND NOTHING. I HAVE CALLED EVERY DEALERSHIP AROUND AND THEY SAY THEY GET ONE PART A WEEK. I DON'T KNOW WHO TO GO TO. AM I SUPPOSED WAIT UNTIL I AM BROKEN DOWN?
| NHTSA ID Number: | 11407831 |
|---|---|
| Consumer Location: | CONCORD, NC |
| VIN: | 1C4RDJAG5DC**** |
CAR RANDOMLY SHUT OFF IN THE MIDDLE OF THE ROAD WHILE DRIVING, NO WARNINGS. SHUT OFF COULD NOT STEER AS STEERING WHILE LOCKED UP & COULD NOT BRAKE AS BRAKE PAD WAS HARD AND LOCKED UP AS WELL. GOT IT TO THE SIDE OF ROAD, IT STARTED RIGHT BACK UP BUT SHUT OFF AGAIN NOT EVEN 2 MINUTES LATER. WAS ABLE TO GET IT OFF THE ROAD AND STARTED BACK UP BUT PUTTERED AS ALL THE LIGHTS FLASHED INSIDE OF THE CAR. I HAD MY KID IN THE CAR I AM TERRIFIED.
| NHTSA ID Number: | 11406423 |
|---|---|
| Consumer Location: | SAN ANTONIO, TX |
| VIN: | 1C4RDHAG0DC**** |
MY DURANGO STALLS WHEN I'M DRIVING AND RESTARTS ON ITS OWN. I HAD THE FUEL PUMP RELAY CHANGED ALREADY WHICH I HAD TO PAY OUT OF POCKET BECAUSE DODGE DOESN'T HAVE THE REPLACEMENT PART. MY VEHICLE CONTINUES TO STALL WITH OUT NOTICE AND AM SCARED TO DRIVE IT. I TOOK IT BACK TO THE DEALERSHIP AND THEY KEPT MY CAR FOR A WEEK. THE CAR NEVER STALLED WHEN THE DROVE IT AROUND A FEW TIMES. THIS CAR IS VERY DANGEROUS DUE TO THE FACT THAT IT STOPS AT ANY MOMENT AND YOU LOSE COMPLETE POWER. AT ANYTIME YOU COULD CRASH WITHOUT NOTICE.
| NHTSA ID Number: | 11405846 |
|---|---|
| Consumer Location: | EL PASO, TX |
| VIN: | 1C4RDHAG9DC**** |
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED WHILE AT A STANDSTILL, THERE WAS AN ABNORMAL SOUND COMING FROM ENGINE COMPARTMENT. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
