2014 DODGE DURANGO VIN: 1C4RDJAGXEC292095

TBD
Condition
Unknown
Damage
Collision
Title
Salvage

VIN 1C4RDJAGXEC292095 Decoding Dodge Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

DODGE

Manufacturer Name

FCA US LLC

Model

Durango

Model Year

2014

Trim

SXT

Vehicle Type

MULTIPURPOSE PASSENGER VEHICLE (MPV)

Plant Company Name

Jefferson North Assembly

Body Class

Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)

Doors

4

Gross Vehicle Weight Rating From

Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg)

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Steering Location

Left-Hand Drive (LHD)

Drive Type

AWD/All-Wheel Drive

Brake System Type

Hydraulic

Engine Number of Cylinders

6

Displacement (CC)

3600.0

Displacement (CI)

219.68547874103

Displacement (L)

3.6

Fuel Type - Primary

Gasoline

Turbo

No

Seat Belt Type

Manual

Other Restraint System Info

Active Seat Belt

Front Air Bag Locations

1st Row (Driver and Passenger)

Side Air Bag Locations

All Rows

Tire Pressure Monitoring System (TPMS) Type

Direct

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2014 DODGE DURANGO Crash Test Score

4

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
21.2%

2014 DODGE DURANGO Safety Features

Advanced Safety Features

Rearview Video Systems Optional

Seat Belts and Head Restraints

Dynamic Head Restraints Driver, Front Passenger
Head Restraint Driver, Front Passenger, Rear Seat
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Driver, Front Passenger
Seat Belt Reminder System Driver, Front Passenger

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat, 3rd row
Pelvis/Torso Driver, Front Passenger
Knee Driver
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements No

Child Passenger Features

LATCH Locations Rear Seat
Safety Power Windows (Anti-Pinch) Standard
Safety Power Windows (Anti-Pinch) locations Not Available

Complaints Assosiated with VIN 1C4RDJAGXEC292095

Components: SEATS UNKNOWN OR OTHER

July 21, 2021
NHTSA ID Number: 11427379
Consumer Location: ISLETA, NM
VIN: 1C4RDJAGXEC****

Summary of Complaint

Driverside headrest popped or deployed on it's own. No crash happened. Vehicle was parked outside my home and not in use. Had I been in the vehicle at the time, potential head trauma could have occurred such as wound, concussion or whiplash. Had I been driving the vehicle when this happened, this could have caused a crash and even more potential harm to myself, my children, passengers and other motorists. The vehicle has not been inspected but I have contact local dodge dealer who stated that there was no recall on the known issue and that the cost to "assess" the headrest would cost me $140 to diagnose and any replacement costs would be in addition to the $140. There was no warning whatsoever that this could happen. No engine lights or anything. Again, I was not driving the vehicle. It was parked in my driveway.

Components: ELECTRICAL SYSTEM ENGINE FUEL/PROPULSION SYSTEM

April 01, 2020
NHTSA ID Number: 11325322
Consumer Location: OWINGS, MD
VIN: 1C4RDJAGXEC****

Summary of Complaint

WHEN COMING TO A STOP AT ABOUT 5 MPH WITH YOUR FOOT OFF THE GAS PEDAL AND YOUR FOOT ON THE BRAKE. THE ENGINE IS STILL SENDING GAS AND NOT IDLING STILL ENGAGING. IF YOU MOVE THE SHIFTER TO NEUTRAL THE CAR WILL JUMP. *TR

Components: SEATS

October 19, 2019
NHTSA ID Number: 11269744
Consumer Location: BRUNSWICK, MD
VIN: 1C4RDJAGXEC****

Summary of Complaint

WHILE VEHICLE WAS SITTING STATIONARY IN MY DRIVEWAY OVER NIGHT, THE PASSENGER SIDE HEADREST DEPLOYED. THE VEHICLE WAS UNOCCUPIED AND NOT IN MOTION. THE VEHICLE HAS 121,000 MILES ON IT. ONLINE RESEARCH REVEALED THIS IS A COMMON OCCURRENCE WITH OVER 30 INCIDENTS ALREADY DOCUMENTED. THIS SAFETY RELATED ITEM NEEDS TO BE IDENTIFIED FOR RECALL.

Components: EXTERIOR LIGHTING

June 21, 2019
NHTSA ID Number: 11221791
Consumer Location: FAIRFIELD, OH
VIN: 1C4RDJAGXEC****

Summary of Complaint

REAR 'RACETRACK' LIGHTS HAS WATER IN IT, AND A SECTION OF IT HAS ALREADY FADED OUT. TOOK TO THE DEALER AND OF COURSE NOT COVERED BY MY 'BUMPER TO BUMPER' AND THE COST IS $1300. I'M SO IRRITATED!

Components: EXTERIOR LIGHTING

February 01, 2019
NHTSA ID Number: 11192756
Consumer Location: LITTLE FALLS, NJ
VIN: 1C4RDJAGXEC****

Summary of Complaint

WATER HAS POOLED UP IN THE LOWER RIGHT LED HOUSING AND SHORTED OUT THE LIGHTS IN THAT PARTICULAR AREA. AT ONE POINT THE WHOLE LED STRIP WENT OUT ON THE LIFT GATE. I DIDN'T KNOW IT HAPPENED UNTIL I SMELT A STRONG ELECTRICAL FIRE SMOKE SCENT AND STARTED LOOKING AROUND TO FIND THE SOURCE. WATER CONTINUES TO POOL ON BOTH SIDES OF THE LED RACETRACK TAILLIGHTS.

Components: ELECTRICAL SYSTEM EXTERIOR LIGHTING

April 01, 2018
NHTSA ID Number: 11115317
Consumer Location: LITITZ, PA
VIN: 1C4RDJAGXEC****

Summary of Complaint

THE DURANGO'S REAR RACE TRACK TAIL LIGHT ASSEMBLE FILLS WITH WATER CAUSING A SHORT. VEHICLE HAS FAILED A PA SAFETY INSPECTION DUE TO THE HAZARD.

Components: EXTERIOR LIGHTING

February 26, 2018
NHTSA ID Number: 11074966
Consumer Location: PAULDING, OH
VIN: 1C4RDJAGXEC****

Summary of Complaint

WHEN I REMOTE STARTED MY VEHICLE. I CAME OUTSIDE TO SMOKE ROLLING OUT OF MY BACK HATCH AREA. UPON FURTHER INVESTIGATING THE RACETRACK TAIL LIGHT HAD CAUGHT FIRE.

Components: ENGINE

July 15, 2017
NHTSA ID Number: 11024115
Consumer Location: CENTERVILLE, OH
VIN: 1C4RDJAGXEC****

Summary of Complaint

BAD OIL PRESSURE SENSOR WITH CODE P0520. ENGINE LIGHT SUDDENLY COME ON WHEN IDLE. SINCE THEN IT READ HIGH PRESSURE CLOSE TO 100PSI IN THE MORNING RIGHT AFTER I START MY CAR. LOWERED AS I DRIVE BUT THE ENGINE LIGHT DOESN'T GO OFF.

Components: ELECTRICAL SYSTEM

July 26, 2017
NHTSA ID Number: 11011903
Consumer Location: WASHINGTON, DC
VIN: 1C4RDJAGXEC****

Summary of Complaint

THERE HAVE BEEN REPORTED ISSUES OF THE UCONNECT STEREO SCREEN GOING BLACK, AND BEING INOPERABLE, RESULTING IN THE OWNER HAVING TO REPLACE THE STEREO COMPLETELY, IF THE DEALERSHIP CANNOT CORRECT IT WITH A HARD RESET VIA THEIR DIAGNOSTIC MACHINES. INFORMED BY "ROYAL" WITH THE ONLINE DODGE CUSTOMER SERVICE DEPARTMENT, THIS ISN'T COVERED UNDER WARRANTIES OR OUTSIDE OF THE WARRANTIES. SEEMS TO HAVE BEEN AN ISSUE FROM 2012 TO THE PRESENT AND THE DEALERSHIPS NEED TO BE RESPONSIBLE FOR COVERING THE COST OF THIS DEFECT. I BOUGHT MY VEHICLE IN 2014, BRAND NEW, AND THIS IS THE 3RD YEAR HAVING THE TRUCK. STEREOS DO NOT JUST GO BLACK, I'VE OWNED PLENTY (MORE LUXURY LINED THAN DODGES). I'VE BEEN DRIVING WITH A BLACK STEREO SCREEN SINCE 7/26/2017 - UNACCEPTABLE.

Components: STRUCTURE

November 19, 2021
NHTSA ID Number: 11441252
Consumer Location: HAINESPORT, NJ
VIN: 1c4rdjdg4ec****

Summary of Complaint

The power liftgate strut broke off at the mounting stud causing the liftgate to slam down uncontrolled. This could easily cause injury especially to a child.

Components: ELECTRICAL SYSTEM FUEL/PROPULSION SYSTEM

May 01, 2021
NHTSA ID Number: 11440853
Consumer Location: HOUSTON, TX
VIN: 1c4rdhag3ec****

Summary of Complaint

Fuel pump relay not working

Components: SEATS

October 31, 2021
NHTSA ID Number: 11439063
Consumer Location: PLACENTIA, CA
VIN: 1C4SDHDTXEC****

Summary of Complaint

Driver seat headrest deployed while the vehicle was parked. No one inside.

Components: AIR BAGS UNKNOWN OR OTHER

October 25, 2021
NHTSA ID Number: 11438195
Consumer Location: PANAMA CITY, FL
VIN: 1C4RDHAG4EC****

Summary of Complaint

Front passenger’s headrest airbag deployed while parked. Nothing hit us, my daughter was in the seat.

Components: SEAT BELTS

October 20, 2021
NHTSA ID Number: 11438237
Consumer Location: BLOOMINGTON, MN
VIN: 1C4RDJAG2EC****

Summary of Complaint

Driver side third row seat belt will not retract. It came out and stayed out all of the way. It is unusable . I've tried everything to get it to go back in.

Components: SEATS

October 25, 2021
NHTSA ID Number: 11438119
Consumer Location: DERBY, KS
VIN: 1C4RDHAG8EC****

Summary of Complaint

The headrest deployed without warning on the passenger seat.

Components: AIR BAGS

October 22, 2021
NHTSA ID Number: 11437749
Consumer Location: TITUSVILLE, FL
VIN: 1C4RDHDGXEC****

Summary of Complaint

The headrest deployed and has a broken pin and I am unable to put it back in place.

Components: SEAT BELTS

September 01, 2021
NHTSA ID Number: 11436861
Consumer Location: SANTA MARIA, CA
VIN: 1C4SDHCT0EC****

Summary of Complaint

The second and third row seat belts have cracks like the recall to the front driver and passenger side seat belts. Dealer said current recall does not include the other rows and it is dangerous for both children, car seats and adults when riding as passengers. Cost just for the third row is quoted at $1,300. I have 2 daughters that I do not feel Safe in the car in the event of an accident.

Components: UNKNOWN OR OTHER

October 10, 2021
NHTSA ID Number: 11436864
Consumer Location: SANTA MARIA, CA
VIN: 1C4SDHCT0EC****

Summary of Complaint

The power lift gate failed and I was hit pretty hard. Would have been worse if it was my wife or kids and probably would have been more than an bruise and being sore. The “special stud” that connects the power rod to the body of the Durango broke off. Part of the bolt is still in the body in the threads and the other part is still connected to the power lift. It than created issues to even close the door and be able to drive without the hatch open. The parts are on order and will in next week to see if it can be repaired. Currently the door is not usable and the power lift rod had to be disconnected to stop further damage to the body of the vehicle. Door will not stay open and the dealer is unsure if they can get the broken part of the bolt out to complete the repair.

Components: SEATS UNKNOWN OR OTHER

October 10, 2021
NHTSA ID Number: 11436353
Consumer Location: COLUMBIA, KY
VIN: 1C4RDJDG1EC****

Summary of Complaint

Headrest popped while sitting parked

Components: SEATS

October 07, 2021
NHTSA ID Number: 11435962
Consumer Location: ROBERTA, GA
VIN: 1c4rdjag2ec****

Summary of Complaint

Passenger side head rest sprung apart while driving down the road. Hit passenger in the back of the head.

Components: SEATS

October 01, 2021
NHTSA ID Number: 11435083
Consumer Location: CYPRESS, TX
VIN: 1C4SDHCT4EC****

Summary of Complaint

While driving down a smooth paved road approximately 40 mph, the passenger side headrest deployed for no reason. My 13yr old son was sitting in the seat and the headrest hit him in the head causing a headache and possible concussion. I'm submitting this just minutes after the incident and have not had it assessed or repaired. There were no warning lights displayed when this occurred. My vehicle is available for inspection upon request.

Components: EXTERIOR LIGHTING

September 01, 2020
NHTSA ID Number: 11434965
Consumer Location: WEST CHESTER, PA
VIN: 1C4SDJDT0EC****

Summary of Complaint

WATER COLLECTS IN THE RACETRACK TAILIGHT.

Components: STRUCTURE

September 01, 2019
NHTSA ID Number: 11434466
Consumer Location: WILMINGTON, NC
VIN: 1C4RDHDG6EC****

Summary of Complaint

The fuel door becomes loose and will not open without using emergency release in trunk.

Components: SEAT BELTS

September 08, 2021
NHTSA ID Number: 11434467
Consumer Location: WILMINGTON, NC
VIN: 1C4RDHDG6EC****

Summary of Complaint

Drivers seat belt won't retract

Components: SEATS

September 24, 2021
NHTSA ID Number: 11434474
Consumer Location: CORNELIUS, OR
VIN: 1c4rdjag9ec****

Summary of Complaint

The contact owns a 2014 Dodge Durango. The contact stated that while driving approximately 35 mph when the driver's headrest suddenly detached and exploded from the driver seat. There was no impact to cause the detachment. The contact received injuries to their neck and back area. No medical assistance has been had as of yet. The contact contacted the dealership who stated the headpiece would be replaced under an extended warranty. The vehicle had not been repaired as of yet. The manufacturer was not made aware of the issue. The approximate failure mileage 59,000.

Components: SEATS

September 24, 2021
NHTSA ID Number: 11434475
Consumer Location: CORNELIUS, OR
VIN: 1c4rdjag9ec****

Summary of Complaint

The contact owns a 2014 Dodge Durango. The contact stated that while driving approximately 35 mph when the driver's headrest suddenly detached and exploded from the driver seat. There was no impact to cause the detachment. The contact received injuries to their neck and back area. No medical assistance was received as of yet. The contact contacted the dealer who stated the headpiece would be replaced under an extended warranty. The vehicle had not been repaired as of yet. The manufacturer was not made aware of the failure. The approximate failure mileage 59,000.

Components: FUEL/PROPULSION SYSTEM

September 26, 2021
NHTSA ID Number: 11434420
Consumer Location: LAWNDALE, CA
VIN: 1C4SDHCT2EC****

Summary of Complaint

*2nd reporting of same issue* Intermittent failure to start/stopping occurring again. Fuel pump and TIPM was replaced and issue is still occurring about 8 months later. 2011-2013 durangos had a recall for this issue. I believe the 2014s should be included as well. This is very dangerous and a safety hazard should vehicle stalls and unable to start.

Components: SEATS

August 01, 2021
NHTSA ID Number: 11434088
Consumer Location: SOUTH BERWICK, ME
VIN: 1C4RDJDG0EC****

Summary of Complaint

The contact owns a 2014 Dodge Durango. The contact stated that while parked, the driver's side headrest was deployed without warning or impact. The contact stated that while his wife was driving the driver's side headrest was deployed without warning or impact. The driver sustained injuries to the head and neck. Medical attention was provided. The driver's headrest was replaced with the passenger's side headrest after the first deployment by an independent mechanic. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 50,000.

Components: AIR BAGS SEATS

September 01, 2021
NHTSA ID Number: 11433314
Consumer Location: ALLISON PARK, PA
VIN: 1c4rdjag6ec****

Summary of Complaint

While stopped at a red light, the headrest exploded and hit me in the back of the head. The soft part popped forward with force away from the hard plastic back.

Components: ELECTRICAL SYSTEM

September 05, 2021
NHTSA ID Number: 11433023
Consumer Location: SAN DIEGO, CA
VIN: 1c4rdhagxec****

Summary of Complaint

Screen on center console gets extremely hot to the touch when car is running. Purchased the car 10 days ago and reported the issue to the dealer we purchased it from. Dealer arranged for the car to be taken in to one of their authorized dealers in the auto nation group which is closer to our home. Dealer was able to duplicate and stated the temperature registered at 120 degrees on the console and recommended replacing the head unit. This unit is overheating and causing the radio to short along with other buttons on the display to not work when pressed. Dealer we purchased from said they would take care of the issue then turned around and said the limited warranty will not cover this. This is extremely dangerous and could catch fire.

Components: UNKNOWN OR OTHER

September 11, 2021
NHTSA ID Number: 11432566
Consumer Location: MCKINNEY, TX
VIN: 1C4RDHDG5EC****

Summary of Complaint

I bought this vehicle brand new. Many issues right from the start. Right off the bat the vehicle would randomly accelerate while driving or just stall while on the highway. I had a wreck when the car was less than 3 months old. I stepped on the break and the car accelerated into on coming traffic and I hit a vehicle. I took it into the dealership many times reporting this problem to the service techs and they dismissed it that my car was "learning me" and was not "broken in" yet. Along with engine ticking and engine lights coming on I have had so many issues with this vehicle.

Components: ELECTRICAL SYSTEM FUEL/PROPULSION SYSTEM

August 20, 2021
NHTSA ID Number: 11430801
Consumer Location: QUEEN CREEK, AZ
VIN: 1C4RDHAG7EC****

Summary of Complaint

I am having starting issues, combined with stalling when it full power or even partial. I reviewed the recalls that were listed for this era vehicle. And it lines up with the fuel relay or fuse I can't remember which one it was that was happening on similar makes models and this year. I believe this should be involved in that recall, but it's not showing that it is.

Components: ELECTRICAL SYSTEM

August 11, 2021
NHTSA ID Number: 11430413
Consumer Location: VIRGINIA BEACH, VA
VIN: 1C4RDHAGXEC****

Summary of Complaint

The “service shifter” warning comes on and the gears begin to change on their own. This happen out of the blue and while driving the vehicle. Other dash board issues then come on and the car begins to say to service just about everything and then turns off the dash.

Components: UNKNOWN OR OTHER

August 25, 2021
NHTSA ID Number: 11430522
Consumer Location: SUGAR LAND, TX
VIN: 1C4RDHEG4EC****

Summary of Complaint

Active Head Restraints on passenger side deployed without collision. An internal plastic part is broken.

Components: SEATS

August 16, 2021
NHTSA ID Number: 11429223
Consumer Location: NEW ALBANY, IN
VIN: 1c4rdhdg3ec****

Summary of Complaint

While driving approximately 40mph the safety system in the passenger headrest exploded and hit my wife in the head.

Components: SEATS

August 10, 2021
NHTSA ID Number: 11429249
Consumer Location: EL PASO, TX
VIN: 1C4SDJDT7EC****

Summary of Complaint

Passenger headrest exploded (popped open) while parked.

Components: SEAT BELTS SEATS

August 07, 2021
NHTSA ID Number: 11428238
Consumer Location: SAINT PAULS, NC
VIN: 1C4RDHDG0EC****

Summary of Complaint

AS I WAS GETTING IN MY CAR I NOTICE THE PASSENGER SIDE HEADREST WAS APART/DEPLOYED WITHOUT ANY ACCINDENT. ALSO HAVING ISSUES WITH THE PASSENGER SEAT BELT NOT RETRACTING.

Components: SEATS

August 01, 2021
NHTSA ID Number: 11427355
Consumer Location: EL PASO, TX
VIN: 1C4RDHAG7EC****

Summary of Complaint

I was driving and the headrest deployed without a collision luckily I didn't have my head against the headrest as that would had made the impact harder maybe causing and actual accident. Upon searching online I found out it hasn't only happened to my Durango apparently this has happened to many other vehicle manufactured by Dodge, Jeep and Chrysler with many of these headrest activations taking place while the vehicle was parked. I haven't contacted Dodge since this accident happened today Sunday August 1 2021. As a first responder I think this is a issue that must be addressed now by you guys since I read online that Dodge said it was not a safety concern. Mixing highway speeds with a defective headrest that is supposed to be a "safety feature" to prevent an whiplash effect can result in a Motor Vehicle Accident with major injuries or including death. As this could be the same as your airbags deploying without a collision. A blow to the head could result in a concussion with or without loss of consciousness.

Components: SEAT BELTS

July 30, 2021
NHTSA ID Number: 11427119
Consumer Location: CHANDLER, AZ
VIN: 1C4SDHDT2EC****

Summary of Complaint

Rear seat belt guides plastic is cracked preventing seat belt from retracting

Components: SEATS

July 27, 2021
NHTSA ID Number: 11426730
Consumer Location: PEACHTREE CITY, GA
VIN: 1C4RDHAG5EC****

Summary of Complaint

Passenger side headrest exploded open will driving on parking lot, no collision took place it just broke open When plastic part failed internally. It had enough force to injury a persons head or neck.

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