2011 DODGE DURANGO VIN: 1D4SD4GT6BC630257

TBD
Condition
Unknown
Damage
Normal
Title
Clear

VIN 1D4SD4GT6BC630257 Decoding Dodge Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Destination Market

U.S., Canada, Mexico, Other Export Market (BUX)

Make

DODGE

Manufacturer Name

FCA US LLC

Model

Durango

Model Year

2011

Trim

Crew

Vehicle Type

MULTIPURPOSE PASSENGER VEHICLE (MPV)

Plant Company Name

Jefferson North Assembly

Series2

H (High Line)

Body Class

Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)

Doors

4

Gross Vehicle Weight Rating From

Class 2F: 7,001 - 8,000 lb (3,175 - 3,629 kg)

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Drive Type

4x2

Brake System Type

Hydraulic

Engine Number of Cylinders

8

Displacement (CC)

5700.0

Displacement (CI)

347.83534133997

Displacement (L)

5.7

Fuel Type - Primary

Gasoline

Other Engine Info

Sales Code for Engine - EZC,EZE,EZH

Turbo

No

Pretensioner

Yes

Seat Belt Type

Manual

Front Air Bag Locations

1st Row (Driver and Passenger)

Side Air Bag Locations

All Rows

Tire Pressure Monitoring System (TPMS) Type

Direct

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2011 DODGE DURANGO Crash Test Score

0

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
0%

2011 DODGE DURANGO Safety Features

Seat Belts and Head Restraints

Dynamic Head Restraints Driver, Front Passenger
Head Restraint Driver, Front Passenger, Rear Seat, 3rd row
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Driver, Front Passenger
Seat Belt Reminder System Driver, Front Passenger

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat, 3rd row
Pelvis/Torso Driver, Front Passenger
Knee Not Available
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Rear Seat
Safety Power Windows (Anti-Pinch) Standard
Safety Power Windows (Anti-Pinch) locations Driver, Front Passenger

Complaints Assosiated with VIN 1D4SD4GT6BC630257

Components: ELECTRICAL SYSTEM

November 14, 2019
NHTSA ID Number: 11433665
Consumer Location: Unknown
VIN: 1d4sd4gt6bc****

Summary of Complaint

The contact owns a 2011 Dodge Durango. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that after driving at various speeds then coming to a stop the vehicle would stall. The contact would restart the vehicle to regain proper function. The approximate failure mileage was 120,000. Parts distribution disconnect.

Components: ELECTRICAL SYSTEM EXTERIOR LIGHTING INTERIOR LIGHTING

March 15, 2016
NHTSA ID Number: 11031836
Consumer Location: IOTA, LA
VIN: 1D4SD4GT6BC****

Summary of Complaint

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. STERLING DODGE (5504 I-49 FRONTAGE RD, OPELOUSAS, LA 70570, (337) 942-1241) WAS CONTACTED, BUT WAS UNABLE TO REMEDY THE VEHICLE DUE TO THE LIMITED QUANTITIES OF PARTS BEING SUPPLIED TO THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Components: UNKNOWN OR OTHER

February 22, 2017
NHTSA ID Number: 10978433
Consumer Location: KINGSPORT, TN
VIN: 1D4SD4GT6BC****

Summary of Complaint

2011 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO VEHICLE NOT BEING REPAIRED PROPERLY BY DEALERSHIP. *LD UPDATED 06/21/2017*JS

Components: AIR BAGS

March 16, 2015
NHTSA ID Number: 10694811
Consumer Location: Unknown
VIN: 1D4SD4GT6BC****

Summary of Complaint

THE AIR BAG LIGHT GOES OFF AND ON AND ALSO DINGS...VERY ANNOYING. I SEE OTHER COMPLAINTS REGARDING THIS ISSUE. SHOULD BE A RECALL!!!! I HAVE ONLY OWNED THE VEHICLE 2 MONTH AND HAVE HAD TO REPLACE THE CLUTH FAN ON THE A/C AND THE VISOR RECALL..NOT HAPPY WITH DODGE SO FAR. WISH I WOULD HAVE KEPT MY GMC, I HAD NO PROBLEMS. *TR

Components: ELECTRICAL SYSTEM

August 27, 2014
NHTSA ID Number: 10652880
Consumer Location: ARLINGTON, TX
VIN: 1D4SD4GT6BC****

Summary of Complaint

MY CAR WOULD NOT START ON SEVERAL INSTANCES. MANY TIMES IT TRIED TO STALL WHEN DRIVING. I TOOK IT TO THE DEALER AND THE SAID THE TIPM WAS FAILING AND INSTALLED A FUEL PUMP OVERLAY WIRING. I DID MY RESEARCH AND FOUND 100S OF OTHER CUSTOMERS WITH THE SAME COMPLAINTS, YET NO RECALL WAS ISSUED. I HAD TO PAY FOR THE REPAIRS. THERE IS NOW A RECALL P54 IN WHICH THEY ACKNOWLEDGE THE PROBLEM, BUT SAY NOT PARTS ARE AVAILABLE AND THEY WILL NOT ISSUE REIMBURSEMENT FOR REPAIRS ALREADY MADE. I AM CERTAIN THAT THERE ARE MORE ISSUES WITH THE ELECTRICAL, SINCE MY WINDSHIELD WIPERS GO OFF WITHOUT RAIN, WHEN IT IS COLD OUTSIDE. WHY IS CHRYSLER REFUSING TO MAKE THESE REPAIRS AND WHAT CAN BE DONE TO MAKE THEM PAY FOR REPAIRS ALREADY MADE AND ACTUALLY FIX THE PROBLEMS? *TR

Components: SERVICE BRAKES

April 01, 2014
NHTSA ID Number: 10652336
Consumer Location: RINGGOLD, GA
VIN: 1D4SD4GT6BC****

Summary of Complaint

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. ALSO, THE DEALER ADVISED THAT RECALL NHTSA CAMPAIGN NUMBER 14V391000 (SUN VISOR) DID NOT NEED TO BE REPAIRED IN A HURRY. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS EXHIBITING DIFFICULTIES TO START UP AND THE ALTERNATOR WAS NOT RESPONDING ON A TIMELY MANNER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 41,089.

Components: AIR BAGS SEAT BELTS

November 01, 2021
NHTSA ID Number: 11441068
Consumer Location: WALDORF, MD
VIN: 1d4rd3gg9bc****

Summary of Complaint

The contact owns a 2011 Dodge Durango. The contact stated that after start-up, the air bag warning light illuminated. The contact had taken the vehicle to a dealer where she was informed that the wiring on the inside of the driver’s side belt buckle was defective. The contact was informed that the defect was related to the air bag failure and that the buckle needed to be replaced. The manufacturer was notified of the failure and informed her that there were no recalls on the vehicle and that she would be responsible for repair. The vehicle was not repaired. The failure mileage was approximately 224,000.

Components: STEERING ELECTRICAL SYSTEM AIR BAGS

November 15, 2021
NHTSA ID Number: 11440532
Consumer Location: PIKEVILLE, NC
VIN: 1D4RD2GG1BC****

Summary of Complaint

While driving lights on dash all flash, windshield wipers come on, horn won’t work, windows won’t work, headlights will turn off, speedometer drops to zero. Problem started a year ago. Took it to dodge and 2 independent auto repair places, with no fix. We were without the car for 4 months while waiting to see if anyone could find a fix-as far as we were told there was none. Car drove fine for a couple of months with some “minor” issues-lights flash speedometer drops- pull over turn car off- everything ok. Today full electric failure! EVERYTHING stated above happened at once, in addition to feeling like I could not accelerate.

Components: POWER TRAIN ELECTRICAL SYSTEM FORWARD COLLISION AVOIDANCE

October 22, 2021
NHTSA ID Number: 11437785
Consumer Location: CHARLOTTE, NC
VIN: 1d4re5ggxbc****

Summary of Complaint

While at speed, the FCW light goes off and the vehicle looses the ability to accelerate. I usually have to pull over, shut down the vehicle, and restart it to continue. I have had all of the recalls completed as soon as possible, and the last one was completed several years ago. Similar things happened previously with this car but seemed to be fixed by recalls. This has only started happening again recently, say within the last month or two, and is happening with greater frequency.

Components: ELECTRICAL SYSTEM

September 20, 2021
NHTSA ID Number: 11435806
Consumer Location: MCCOMB, MS
VIN: 1d4sd5gt8bc****

Summary of Complaint

Every so often, while I’m driving, my vehicle totally shuts down in the middle of traffic as I slow down for a turn or to stop. The steering wheel becomes very difficult to maneuver, forcing me to stop exactly where I am, to shift it to park and crank it up again.

Components: UNKNOWN OR OTHER

October 05, 2021
NHTSA ID Number: 11435726
Consumer Location: ALEXANDRIA, LA
VIN: 1D4SD4GT8BC****

Summary of Complaint

The vehicle cuts off when you slow your speed down.

Components: ELECTRICAL SYSTEM

September 20, 2021
NHTSA ID Number: 11434877
Consumer Location: MCCOMB, MS
VIN: 1D4SD5GT8BC****

Summary of Complaint

The contact owns a 2011 Dodge Durango. The contact stated while driving approximately 10 MPH, the vehicle stalled randomly. The vehicle was able to be restarted. The contact stated that the “Forward Collision Warning- Off” message was displayed. The vehicle was taken to a local dealer where it was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V530000 (Electrical System) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 94,000.

Components: ELECTRICAL SYSTEM ENGINE

September 21, 2021
NHTSA ID Number: 11433784
Consumer Location: CHARLESTON, WV
VIN: 1D4RE2GG9BC****

Summary of Complaint

VIN: [XXX], MAKE/MODEL: DODGE DURANGO, YEAR 2011, MILES: 189,000 NO WARNING, NO MALFUNCTION INDICATOR LIGHT UNTIL AFTER TODAY 09/21/2021, ENGINE WONT TURN OVER, NOT BATTERY, BATTERY IS CHARGED, EXTERIOR AND INTERIOR LIGHTS WORK, MALFUNCTION INDICATOR LIGHT( ENGINE SYMBOL), & RED NOT YELLOW ELECTRONIC THROTTLE CONTROL WHEN TURNING ON VEHICLE, MAKES A CLICKING NOISE WHEN TRYING TO TURN OVER. LIGHT THAT STAYS ON : MIL, LIGHT THAT ONLY STAYS ON BRIEFLY, ETC, VEHICLE WILL NOT TURN OVER TO START NO KNOWN RECALLS. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Components: ELECTRICAL SYSTEM

January 28, 2021
NHTSA ID Number: 11432443
Consumer Location: WARTRACE, TN
VIN: 1D4SE4GT8BC****

Summary of Complaint

The contact owns a 2011 Dodge Durango. The contact stated while his wife was driving at 45-55 MPH in the rain, the instrument panel lights, the interior and exterior lights of the vehicle inadvertently turned off. The contact also stated the defroster failed to work and the windows were foggy. There were no warning lights illuminated. The contact stated his wife was able to drive to their residence as it was 1 mile away. The dealer was made aware of the failure and advised that the contact would be responsible for the cost of repair. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer, however the contact replaced the TIPM himself. The contact stated while his wife was driving, she noticed a burning odor and the vehicle inadvertently lost power. The battery warning light illuminated. The vehicle was towed to an independent mechanic who diagnosed that the battery had failed. The contact stated the battery was replaced, however the vehicle failed to restart and was making an abnormal clicking sound. The contact stated he smelled a burning odor and as he opened the hood of the vehicle, he noticed smoke coming from the alternator. The independent mechanic diagnosed that the alternator needed to be replaced. The contact stated the vehicle was repaired however, the vehicle would not charge normally. The independent mechanic diagnosed that the voltage regulator of the vehicle had failed. The manufacturer was made aware of the failure and a case was open. The contact also stated the dealer informed that the vehicle was included in the recall for NHTSA Campaign Number: 19V813000 (ELECTRICAL SYSTEM), however the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The approximate failure mileage was 130,000. VIN tool confirms parts not available.

Components: ENGINE

March 02, 2020
NHTSA ID Number: 11432332
Consumer Location: TAMPA, FL
VIN: 1d4rd4gg7bc****

Summary of Complaint

The contact owns a 2011 Dodge Durango. The contact stated while driving 10 MPH, the vehicle lost motive power and stalled. After a few minutes the contact was able to restart the vehicle and continued driving however, the failure persisted. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that unknown seals in the engine needed to be replaced. The seals were replaced however, the failure recurred. The dealer inspected the vehicle and replaced the wiring harness and the water pump to fix the failure. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

Components: POWER TRAIN ENGINE FUEL/PROPULSION SYSTEM

February 24, 2020
NHTSA ID Number: 11432338
Consumer Location: TAMPA, FL
VIN: 1d4rd4gg7bc****

Summary of Complaint

The dealership sold wrecked vehicle without fixing the engine only the body of vehicle was repaired. Engine failure truck cut off while in traffic almost hit another vehicle. Yes the vehicle was repaired @my own experiences, yes the engine light was on ps the vehicle was crash a second time @jerry ulm dodge 2966 N. Dale Mabry

Components: POWER TRAIN

August 01, 2021
NHTSA ID Number: 11430138
Consumer Location: LAURINBURG, NC
VIN: 1D4RE5GG3BC****

Summary of Complaint

The contact owns a 2011 Dodge Durango. The contact stated that while driving at various speeds, the vehicle would independently shift into different gears without warning. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 105,979.

Components: POWER TRAIN ELECTRICAL SYSTEM

August 03, 2021
NHTSA ID Number: 11427899
Consumer Location: BERKELEY, MO
VIN: 1D4SE4GT7BC****

Summary of Complaint

My stock alternator caught fire, and made my car completely lock up and shut down while I was driving. Upon further diagnosis my PCM was affected. There was a recall for that exact issue and in the year my vehicle was manufactured, yet my car VIN is not included! It’s the same issue from the recall

Components: ELECTRICAL SYSTEM

June 01, 2019
NHTSA ID Number: 11422569
Consumer Location: SURPRISE, AZ
VIN: 1d4se5gt5bc****

Summary of Complaint

The contact owns a 2011 Dodge Durango. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Components: ELECTRICAL SYSTEM

March 01, 2021
NHTSA ID Number: 11421154
Consumer Location: HUGHSON, CA
VIN: 1d4sd5gt0bc****

Summary of Complaint

The contact owns a 2011 Dodge Durango. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled without warning. The contact was shifted into the park, restarted, and resumed normal functionality. The vehicle was taken to the dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000. Parts distribution disconnect.

Components: UNKNOWN OR OTHER

June 12, 2021
NHTSA ID Number: 11420691
Consumer Location: MESA, AZ
VIN: 1D4RD4GG4BC****

Summary of Complaint

We were sitting in the driveway, getting ready to go, and all of the sudden the passenger side airbag exploded open, without any warning hitting my passenger in the head. There was no warning at all, it just deployed. Apparently this happens quite a lot and now I am concerned about the driver's side doing it.

Components: FUEL/PROPULSION SYSTEM

January 13, 2021
NHTSA ID Number: 11419696
Consumer Location: CARLSBAD, CA
VIN: 1d4rd4gg9bc****

Summary of Complaint

We received notice, by mail, of a safety recall (19V-813) on our Dodge Durango in Jan 2021. We made an appt for 1/13 at Bob Baker Dodge in Carlsbad, CA. Upon arrival, we were told the part was backordered and they would call us when it arrived. Juan Gonzalez was the service advisor we spoke with. In May, after no call, our vehicle began showing signs of the problem. Hesitating, failing to start. We called Juan who stated there were still no parts and he wasn't allowed to keep a list of customers waiting for parts since it would be too extensive. We called Dodge (maybe Mopar) corporate (800-853-1403) on 6/1. Aby gave us a few other dealers to try. After no luck with them, we called back. Tim claimed he would escalate our case and promised someone would call us within 24 hours. After receiving no call, we called again on 6/3. Pam said that our case was never escalated. And had no solution for us. Given the safety recall states "A vehicle stall while driving can cause a vehicle crash without prior warning" we've now rented a car since we're not comfortable driving our Durango. I feel both Dodge/Mopar and our local dealer are simply dragging their feet on this safety recall.

Components: ELECTRICAL SYSTEM

January 01, 2020
NHTSA ID Number: 11419458
Consumer Location: AGUADA, PR
VIN: 1D4SE5GT7BC****

Summary of Complaint

The contact owns a 2011 Dodge Durango. The contact stated while attempting to start the vehicle, the vehicle failed to start and drained the battery. The contact stated that several unknown warning lights were illuminated. The following day the vehicle was started and driven to the local dealer, where the vehicle was diagnosed with needing the fuel pump relay to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 66,000. Parts distribution disconnect.

Components: ELECTRICAL SYSTEM FORWARD COLLISION AVOIDANCE

July 01, 2020
NHTSA ID Number: 11418871
Consumer Location: SYRACUSE, IN
VIN: 1d4se5gt1bc****

Summary of Complaint

The contact owns a 2011 Dodge Durango. The contact stated that while driving at various speeds, the vehicle would independently stop as the forward collision avoidance warning light would illuminate on the instrument panel. The contact then received notification of NHTSA Campaign Number: 19V813000 (ELECTRICAL SYSTEM) and took the vehicle to a dealer for the recall repair. Upon return of the vehicle, the contact stated that the failure recurred on three separate occasions. The contact took the vehicle back to the dealer where they were unable to diagnose the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 87,000.

Components: ENGINE

February 01, 2021
NHTSA ID Number: 11403635
Consumer Location: MESQUITE, TX
VIN: 1D45D4GT8BC****

Summary of Complaint

MY LIFTERS AND CAM SHAFT IS OUT IN MY MOTOR AND WHEN CALLED FOR PRICING FOR A NEW MOTOR THEY SAY THIS IS A KNOWN PROBLEM AND SHOULD HAVE BEEN A RECALL NOW I HAVE TO PAY DODGE $3800 DOLLARS TO REPLACE EVERYTHING AND I JUST HAVE 118 THOUSAND MILES I HAVE ALL MY RECEIPTS FOR MY OIL CHANGES ON TIME AND IN MESQUITE, TEXAS

Components: ENGINE

March 02, 2021
NHTSA ID Number: 11399265
Consumer Location: SOUTH LYON, MI
VIN: 1D4SE4GT6BC****

Summary of Complaint

MY DURANGO WAS RECALLED AND WAS FIXED FOR STALLING PROBLEM AND 2 WEEKS LATER IT STALLED AGAIN

Components: ELECTRICAL SYSTEM

February 15, 2021
NHTSA ID Number: 11399367
Consumer Location: NEW ALEXANDRIA, PA
VIN: 1D4SE5GT6BC****

Summary of Complaint

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING AT 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) AND RELATED THE FAILURE TO THE RECALL CAMPAIGN. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE CONTACT CALLED VICTORY CHRYSLER DODGE JEEP RAM (64 GREENSBURG ST, DELMONT, PA 15626) TO SCHEDULE AN APPOINTMENT TO REMEDY THE RECALL AND WAS INFORMED THAT THE PARTS WERE ON BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 148,461.

Components: ENGINE FUEL/PROPULSION SYSTEM

January 25, 2021
NHTSA ID Number: 11396211
Consumer Location: GLENN HEIGHTS, TX
VIN: 1D4RD4GG2BC****

Summary of Complaint

FUEL PUMP RELAY WAS REPLACED UNDER CAMPAIGN NUMBER: 19V813000 TO RESOLVE IGNITION TURNOVER ISSUE WHEN STARTING MY CAR. AFTER RECALL WAS FIXED IN JANUARY 2021 THE ISSUE STILL PERSISTS.

Components: ELECTRICAL SYSTEM ENGINE

January 20, 2021
NHTSA ID Number: 11391027
Consumer Location: KOKOMO, MS
VIN: 1D4SD4GT1BC****

Summary of Complaint

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT HER VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). AFTER THE REPAIR, WHILE DRIVING 45 MPH THE VEHICLE BEGAN TO EXPERIENCE THE SYMPTOMS STATED IN THE RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NO LONGER INCLUDED IN THE RECALL. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 259,000.

Components: ELECTRICAL SYSTEM UNKNOWN OR OTHER

August 06, 2020
NHTSA ID Number: 11389884
Consumer Location: BELL GARDENS, CA
VIN: 1D4SD4GT3BC****

Summary of Complaint

ALTERNATOR FAILURE

Components: FUEL/PROPULSION SYSTEM

January 22, 2021
NHTSA ID Number: 11389600
Consumer Location: HINSDALE, NY
VIN: 1D4SE5GT1BC****

Summary of Complaint

MY 2011 DURANGO HAD FUEL RELAY RECALL FIX DONE 01/11/2021. 01/22/2021 10:25PM I WAS NEGOTIATING 'IN MOTION' A LEFT TURN AND ENGINE TURNED OFF LIKE IT HAS SEVERAL TIMES BEFORE LEAVING ME IN THE MIDDLE OFF TRAFFIC. I WAS LUCKY YET AGAIN NOT BE KILLED

Components: ENGINE FUEL/PROPULSION SYSTEM

November 14, 2019
NHTSA ID Number: 11383928
Consumer Location: BRANDON, SD
VIN: 1D4RE4GG1BC****

Summary of Complaint

FUEL PUMP RELAY SWITCH. VEHICLE CAN STALL AT ANYTIME WHILE DRIVING, VEHICLE POSSIBLY WILL NOT START. ENGINE LIGHT ON, CANNOT USE REMOTE START. CALLED MULTIPLE TIMES TO OVER A YEAR AFTER RECALL NOTIFICATION FROM DODGE, WAS TOLD NO CURRENT FIX

Components: FUEL/PROPULSION SYSTEM

August 19, 2020
NHTSA ID Number: 11382718
Consumer Location: SURPRISE, AZ
VIN: 1D4RD5GG0BC****

Summary of Complaint

THE VEHICLE SHUT OFF WHILE DRIVING ON THE HIGHWAY (IN MOTION). HAVE HAD IT LOOKED AT AND REPAIRED MULTIPLE TIMES. THE VEHICLE HAS A HISTORY OF NOT STARTING AFTER IT HAS BEEN SHUT OFF FOR A FEW MINUTES(STATIONARY). AFTER MANY SERVICE REPAIRS AND THOUSANDS OF DOLLARS SPENT THE CAR STILL WILL NOT WORK PROPERLY. THE RECALL CAME OUT NOVEMBER 14, 2019, AND HAVE BEEN TOLD THAT THERE WASN'T AN AVAILABLE PART FOR THIS RECALL AS OF 12/5/2020.

Components: ELECTRICAL SYSTEM

August 22, 2020
NHTSA ID Number: 11376718
Consumer Location: SAN ANTONIO, TX
VIN: 1D4SE5GT5BC****

Summary of Complaint

ON AUGUST 22, 2020 WHILE DRIVING TO AND FROM A RESTAURANT MY CAR COMPONENTS NOTIFIED ME OF A BATTERY ISSUE WITH THE RED LIGHT ON. I THEN KEPT DRIVING TO PARK THE CAR AND WHILE THE CAR WAS PARKED IT STARTED TO STALL UNUSUALLY BUT THE ENGINE CAR DID NOT STOP COMPLETELY. THEN THERE WAS HEAT COMING IN FROM THE AIR CONDITION VENTS WITH A RUBBERY SMELL THEN I HAD TO TURN THE CAR OFF. I DID NOT WANT TO OPEN THE HOOD BECAUSE THERE WAS SMOKE COMING OUT OF THE ENGINE. I WAS AFRAID OPENING THE HOOD MIGHT HAVE CAUSED A FIRE FEEDING OXYGEN TO THE ENGINE. I CALLED USAA ROADSIDE ASSISTANCE AND PROVIDED ME WITH A WRECKER WITH ASSUMED NAME SALLY'S TOWING SERVICE. THE WRECKER WAS UNABLE TO JUMP START THE CAR AND MOVIE IT NEUTRALLY. HE HAD TO FORCIBLY PULL THE CAR WITH THE TIRES LOCKED ONTO THE FLAT BED. WE TOOK IT TO OUR MECHANIC AT USA MOTORS. OUR MECHANIC INSPECTED IT AND FOUND A RARE OCCURRENCE IN WHICH THE ALTERNATOR WAS OVERCHARGING THE BATTERY CAUSING THE BATTERY AND THE POWER TRAIN CONTROL MODULE TO MELT THUS CAUSING THE SMOKE AND FOUL ODOR AND THE CAR LEFT WITH NO POWER OR CONTROL.

Components: FUEL/PROPULSION SYSTEM

October 26, 2020
NHTSA ID Number: 11366570
Consumer Location: ALBANY, OR
VIN: 1D4SE4GT4BC****

Summary of Complaint

IF IT GETS BELOW FREEZING, MY CAR WILL NOT START. MY VEHICLE WILL SIT OVERNIGHT AND IN THE MORNING IT CANNOT START. WE HAVE TRIED EVERYTHING. IT TURNS OVER AGAIN AND AGAIN. THIS IS EFFECTING MY WORK SCHEDULE. WE NEED A SOLUTION. BECAUSE WAITING FIVE HOURS FOR IT TO WARM UP OUTSIDE IS NOT CUTTING IT

Components: FUEL/PROPULSION SYSTEM

October 01, 2018
NHTSA ID Number: 11365370
Consumer Location: SOUTH GLENS FALLS, NY
VIN: 1D4RE4GG9BC****

Summary of Complaint

MANUFACTUER RECALL NOV. 2018. SENT RECALL CARD BY MAIL

Components: FUEL/PROPULSION SYSTEM

October 20, 2020
NHTSA ID Number: 11365423
Consumer Location: Unknown
VIN: 1D4RE2GG6BC****

Summary of Complaint

RECALLED 11/14/2019 V62/NHTSA 19-V813. NO AS OF THIS DATE. DIFFICULT STARTING, HAS STALLED SEVERAL TIMES IN CITY TRAFFIC. HAVE TO WAIT SEVERAL MINUTES AND PRAY IT STARTS. AFRAID ONE OF THESE DAYS IT WILL NOT START, STALL ON THE HIGHWAY AND CAUSE ACCIDENT. HAS BEEN ON GOING SINCE AUGUST AND TODAY AS WELL. NO RESOLUTION AND I AM SCARED

Components: POWER TRAIN ELECTRICAL SYSTEM FUEL/PROPULSION SYSTEM

October 12, 2020
NHTSA ID Number: 11364582
Consumer Location: ORAL, SD
VIN: 1D4SE4GTXBC****

Summary of Complaint

WHILE DRIVING AT ABOUT 25 MPH, THE NUETRAL LIGHT AT THE AWD HIGH AND LOW SHIFT KNOB LIT UP AND THE VEHICLE STUCK INTO LOW. UPON TRYING TO GET IT TO SHIFT INTO HIGH THE TRANSMISSION STUCK IN NEUTRAL AND WILL NOT MOVE.

Components: ELECTRICAL SYSTEM VEHICLE SPEED CONTROL FUEL/PROPULSION SYSTEM

June 19, 2020
NHTSA ID Number: 11364243
Consumer Location: FREDERICKSBURG, VA
VIN: 1D4SE5GT2BC****

Summary of Complaint

I HAD A FUEL PUMP RELAY REPLACED IN 2015, AND HAVE HAD A LOT OF SMALL PROBLEMS WITH THE ELECTRICAL SYSTEM OVER THE YEARS. ONCE THE VEHICLE PASSED 80,000 MILES THIS YEAR ALL KINDS OF THINGS STARTED HAPPENING. THE COOLING SYSTEM WENT HAYWIRE AND MY AUTO REPAIR SHOP HAD TO REPLACE THE RADIATOR. I'VE BEEN EXPERIENCING PROBLEMS WITH MY VEHICLE HESITATING TO START LIKE IT IS NOT GETTING FUEL, AND HAVE TROUBLE ACCELERATING SO I CANNOT PULL OUT IN HEAVY TRAFFIC UNLESS THERE IS A GOOD BREAK WHICH IS ABSOLUTELY RIDICULOUS HAVING A HEMI V8 ENGINE! I'VE BEEN TOWED TWICE THIS YEAR WHEN THE VEHICLE WOULD NOT START AT ALL BUT THEN IT ENDED UP STARTING WHEN IT GOT TO MY AUTO REPAIR SHOP OR THE DEALER. I WAS NOT ONLY EMBARRASSED BUT WASTED TIME AND MONEY. MY MECHANIC DID A LOT OF DIAGNOSTICS AND RULED OUT EVERYTHING EXCEPT THE FUEL PUMP RELAY. I DID SOME RESEARCH AND LEARNED ABOUT THE RECALL SO I WENT TO THE DEALER AND ASKED THEM TO APPLY THE FIX. THEY HASSLED ME AND SAID THEY 'CAN NOT TRUST YOUR MECHANICS' AND MADE ME PAY FOR DIAGNOSTICS AND SAID THERE WAS NO FIX FOR THE RECALL. THEY ENDED UP FINDING ANOTHER PROBLEM BASICALLY TELLING ME MY MECHANICS WERE WRONG AND CHARGED ME OVER $800 FOR A NEW PCM. THEY DID INSTALL A NEW FUEL PUMP RELAY AT MY INSISTENCE EVEN THOUGH IT WAS THE ORIGINAL PART AND NOT A FIXED PART. IT RESOLVED THE STARTING ISSUE AND I STOPPED GETTING ANY WARNING LIGHTS. THE VEHICLE STILL DIDN'T ACCELERATE OR HANDLE PROPERLY AND NOT EVEN FOUR MONTHS LATER AND THE SAME PROBLEM IS HAPPENING AGAIN! THE FUEL PUMP RELAY IS OBVIOUSLY FAILING AGAIN AND I AM NOT CONFIDENT THE PCM HAD A PROBLEM IF I'M STILL GETTING THE SAME ISSUES. COULD IT BE THE TIPM I KEEP READING ABOUT? THE DEALER DIDN'T MENTION THAT. I'M AFRAID I AM GOING TO BE STRANDED WITH CHILDREN OR WORSE THAT THE VEHICLE IS GOING TO CUT OUT WHILE MOVING IN TRAFFIC!! THIS IS AN EXTREMELY UNREASONABLE SAFETY RISK!

Components: FUEL/PROPULSION SYSTEM

October 04, 2020
NHTSA ID Number: 11362715
Consumer Location: EPHRATA, WA
VIN: 1D4RE4GG9BC****

Summary of Complaint

NOTHING HAS HAPPENED YET. ONLY 55,000 MILES ON IT.

DODGE DURANGO Sold

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