2014 DODGE GRAND CARAVAN VIN: 2C4RDGBG6ER203437

TBD
Condition
Run & Drive
Damage
Collision
Title
Salvage

VIN 2C4RDGBG6ER203437 Decoding Dodge Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

DODGE

Manufacturer Name

FCA CANADA INC.

Model

Grand Caravan

Model Year

2014

Trim

SE

Vehicle Type

MULTIPURPOSE PASSENGER VEHICLE (MPV)

Plant Country

CANADA

Plant Company Name

Windsor Assembly

Plant State

ONTARIO

Body Class

Minivan

Doors

4

Gross Vehicle Weight Rating From

Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg)

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Steering Location

Left-Hand Drive (LHD)

Drive Type

FWD/Front-Wheel Drive

Brake System Type

Hydraulic

Engine Number of Cylinders

6

Displacement (CC)

3600.0

Displacement (CI)

219.68547874103

Displacement (L)

3.6

Fuel Type - Primary

Gasoline

Turbo

No

Seat Belt Type

Manual

Other Restraint System Info

Active Seat Belt

Front Air Bag Locations

1st Row (Driver and Passenger)

Side Air Bag Locations

All Rows

Tire Pressure Monitoring System (TPMS) Type

Direct

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2014 DODGE GRAND CARAVAN Crash Test Score

4

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
16.4%

2014 DODGE GRAND CARAVAN Safety Features

Advanced Safety Features

Rearview Video Systems Optional

Seat Belts and Head Restraints

Dynamic Head Restraints Driver, Front Passenger
Head Restraint Driver, Front Passenger, Rear Seat, 3rd row
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Driver, Front Passenger, Rear Seat
Seat Belt Reminder System Driver, Front Passenger

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat, 3rd row
Pelvis/Torso Driver, Front Passenger
Knee Driver
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Rear Seat, 3rd row
Safety Power Windows (Anti-Pinch) Standard
Safety Power Windows (Anti-Pinch) locations Not Available

Complaints Assosiated with VIN 2C4RDGBG6ER203437

Components: ELECTRICAL SYSTEM AIR BAGS SEATS

December 15, 2020
NHTSA ID Number: 11385606
Consumer Location: SANTA CRUZ, CA
VIN: 2C4RDGBG6ER****

Summary of Complaint

I HAVE A 2014 DODGE GRAND CARAVAN AND THE AIR BAG STAYS ON I WAS DRIVING IN THE FREEWAY WHEN I NOTICED THE AIRBAG LIGHT STAYS ON

Components: UNKNOWN OR OTHER

September 11, 2020
NHTSA ID Number: 11354546
Consumer Location: MIAMI, FL
VIN: 2C4RDGBG6ER****

Summary of Complaint

LAST NIGHT I WAS COMING HOME AND THE CAR TURNED OFF BY ITSELF WHILE I WAS WAITING FOR THE TRAFFIC LIGHT TO CHANGE SO I PLACED IT IN PARK AND STARTED IT AGAIN IT'S RUNNING BUT I'M NOT SURE WHAT HAPPENED AND CONCERNS ME BECAUSE THIS OUR FAMILY.(MY KIDS WERE IN TOO).

Components: ELECTRICAL SYSTEM

September 10, 2020
NHTSA ID Number: 11354317
Consumer Location: BAKERSFIELD, CA
VIN: 2C4RDGBG6ER****

Summary of Complaint

SIDE DRIVER'S PASSENGER SLIDE DOOR WILL NOT UNLOCK OR OPEN. LOCK ON INSIDE WILL NOT MOVE. UNABLE TO UNLOCK WITH KEY FOB OR DRIVERS DOOR UNLOCK SWITCH. THIS CAN BE A SAFETY HAZARD WITH KIDS IN THE BACK. I ONLY HAVE A LITTLE OVER 60,000 MILES ON THE CAR THE CAR WAS PARKED IN THE DRIVE WAY. I WENT TO LOAD THE KIDS AND COULDN'T OPEN THE DOOR

Components: SERVICE BRAKES

August 15, 2019
NHTSA ID Number: 11244377
Consumer Location: BOURBON, MO
VIN: 2C4RDGBG6ER****

Summary of Complaint

BREAK BOOSTER IS BAD! I ALMOST COULDN'T STOP YESTERDAY AT A STOP LIGHT. CALLING AROUND FOR REPLACEMENT PART AND FINDING THAT THIS PART IS OUT OF STOCK OR ON BACKORDER!

Components: ENGINE

June 09, 2021
NHTSA ID Number: 11421171
Consumer Location: GREENWELL SPRINGS, LA
VIN: 2C4RDGBG7ER****

Summary of Complaint

The contact owns a 2014 Dodge Grand Caravan. The contact stated while driving at various speeds, the vehicle stalled. The contact stated that the vehicle would not restart and had to be towed back to the residence. The contact stated no warning light was illuminated. The vehicle was diagnosed by an independent however, the mechanic stated that there was nothing that needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 95,000.

Components: AIR BAGS SEATS

May 01, 2020
NHTSA ID Number: 11420583
Consumer Location: WEST SACRAMENTO, CA
VIN: 2C4RDGCG0ER****

Summary of Complaint

Came out to vehicle to drive and noticed driver side headrest was deployed forward and came apart. The vehicle was not in an accident and there were no prior alarms or notifications on the dash system to indicate this would happen. Luckily the headrest didn't deploy while someone was driving. The Dodge dealer says this repair or replacement is not their responsibility. This issue has not currently been resolved.

Components: ELECTRICAL SYSTEM

June 01, 2021
NHTSA ID Number: 11419369
Consumer Location: HERMON, ME
VIN: 2C4RDGBGXER****

Summary of Complaint

The contact owned a 2014 Dodge Grand Caravan. The contact stated that while the vehicle was parked and turned off, flames were discovered coming from the rear driver’s side of the vehicle. The fire department was called to the scene and extinguished the fire. A fire report was filed which indicated that the fire was caused by an electrical fault at the rear of the vehicle. The vehicle was destroyed. The vehicle was towed away from the scene. The manufacturer and local dealer were not notified of the failure. The failure mileage was 35,800.

Components: SEATS

May 10, 2021
NHTSA ID Number: 11417703
Consumer Location: DODGE CITY, KS
VIN: 2C4RDGCG5ER****

Summary of Complaint

The headrest on the driver's seat deployed while the vehicle was parked in a parking lot. I am glad that this did not happen while I was driving down the road. I have not had the opportunity to contact the dealer about this concern yet. There was not any warning of the deployment of the headrest.

Components: POWER TRAIN ELECTRICAL SYSTEM ENGINE

April 29, 2021
NHTSA ID Number: 11414531
Consumer Location: LIVERMORE, KY
VIN: 2C4RDGEG8ER****

Summary of Complaint

INTERMITTENTLY THE VEHICLE WILL SHUT OFF ENGINE DURING STOP AND WITH HAVE TO TURN KEY OVER AGAIN. WE'VE HAD THIS VAN FOR 3 WEEKS AND IT HAS HAPPENED TWICE. BOTH TIMES HAVE BEEN WHEN DECELERATING TO A STOP. THE FIRST TIME IT HAPPENED WHILE IN REVERSE AND THE SECOND TIME IT HAPPENED WHEN IN DRIVE MOVING FORWARD TO A STOP.

Components: POWER TRAIN

April 13, 2021
NHTSA ID Number: 11407837
Consumer Location: WHITNEY POINT, NY
VIN: 2C4RDGBG1ER****

Summary of Complaint

THE TRANSMISSION BROKE AT LESS THEN 100 THOUSAND MILES. HAS 2 CODES AND 5 PENDING.

Components: AIR BAGS

January 01, 2021
NHTSA ID Number: 11407010
Consumer Location: MANSFIELD, PA
VIN: 2C4RDGCG4ER****

Summary of Complaint

THE DRIVER SIDE HEADREST DEPLOYED IN MY 2014 DODGE GRAND CARAVAN WHILE I WAS DRIVING ON THE HIGHWAY. AFTER CLOSER INSPECTION THE PLASTIC CLIPS THAT RETAIN THE METAL LOCK BAR (NOT SURE EXACTLY WHAT THIS IS CALLED) BROKE. THIS CANNOT BE DISENGAGED AND NEARLY CAUSED ME TO WRECK MY VAN. CALLED THE DEALERSHIP AND THEY SAID NO RECALLS ARE IN PLACE FOR THIS. THIS IS INSANELY DANGEROUS.

Components: UNKNOWN OR OTHER

March 20, 2021
NHTSA ID Number: 11404121
Consumer Location: CASTRO VALLEY, CA
VIN: 2C4RDGBG3ER****

Summary of Complaint

WHILE PARKED, MY DRIVERS SIDE HEADREST DEPLOYED. UPON INSPECTION, THE PLASTIC THAT HOLDS THE BAR HAD BROKEN.

Components: AIR BAGS SEATS

March 08, 2021
NHTSA ID Number: 11400055
Consumer Location: CARROLLTON, TX
VIN: 2C4RDGBG8ER****

Summary of Complaint

ACTIVE HEADREST DEPLOYED WITHOUT A CRASH. PLASTIC RETAINING SLOTS BROKEN. CAR WAS NOT MOVING. THIS IS THE SECOND ONE TO BREAK LIKE THIS AND I'M NOT HAPPY ABOUT HAVING TO PAY ANOTHER $900 FOR WHAT IS OBVIOUSLY A DESIGN FLAW

Components: AIR BAGS

October 19, 2020
NHTSA ID Number: 11399455
Consumer Location: CHANCELLOR, AL
VIN: 2C4RDGCG6ER****

Summary of Complaint

I PURCHASED A 2014 DODGE GRAND CARAVAN WITH APPROXIMATELY 60000 MILES. THE VEHICLE HAD ONE OWNER BEFORE ME. AT AROUND 64,000 MILES, MY AIRBAG LIGHT STARTED COMING ON INTERMITTENTLY. IT COMES ON AND GOES OFF WHEN I HIT BUMPS, APPLY BRAKES, OR ACCELERATE AND SOMETIMES WHEN MAKING TURNS. ALSO WAS THE THIRD OWNER OF A 2002 MODEL CHRYSLER TOWN & COUNTRY THAT HAD A SIMILAR PROBLEM DO TO A DEFECTIVE CLOCK SPRING. NOW HAVE A 2014 GRAND CARAVAN WITH WAY LOWER MILES AND THIS APPEARS TO BE A COMMON PROBLEM WITH CHRYSLER GROUP. I ATTEMPTED TO CONTACT THE DEALERSHIP I PURCHASED THE 2014 GRAND CARAVAN FROM AND TOLD THEM THE SITUATION AND THEY TOLD ME I WAS OUT OF THERE 90 DAY WARRANTY WHICH LED ME INTO MY EXTENDED WARRANTY THAT I PURCHASED FOR THE VEHICLE WHICH CHARGES A DEDUCTIBLE OF $250. DON'T KNOW IF THIS IS DUE TO A DEFECTIVE CLOCK SPRING AS THIS COULD BE A DIFFERENT PART FAILURE. HOWEVER CHECKING THE PRICES, A CLOCK SPRING FOR A 2014 DODGE GRAND CARAVAN JUST FOR PARTS COST AROUND $300 PLUS TAX. I AM NOW STUCK WITH A $15,000 VEHICLE THAT COULD KILL ME IN THE EVENT OF A CRASH DUE TO A FAULTY AIRBAG SYSTEM THAT HAS A POSSIBLY FAILING PART FOR THE LAST 20 YEARS MADE BY DODGE AND CHRYSLER GROUP AND HAS SOMEHOW NEVER BEEN RECALLED. THE ONLY RECALL THAT HAS BEEN MADE WITH THIS VAN WAS THE VENT WINDOW SWITCH WHICH WAS REPLACED. ALSO GOT A LETTER IN THE MAIL REGARDING A WARRANTY EXTENSION ON A HEADREST RESTRAINT HOWEVER THIS WAS NOT A RECALL. BASED ON A COMMON PROBLEM WITH CLOCK SPRINGS ESPECIALLY MADE BY DODGE AND CHRYSLER GROUP I HAVE REASON TO BELIEVE THAT DODGE HAS BEEN MAKING FAULTY CLOCK SPRINGS FROM 2002 ALL THE WAY UP TO 2014 AND POSSIBLY STILL DOES AS OF 2021. I WONDER HOW MANY DODGE GRAND CARAVANS / CHRYSLER TOWN & COUNTRYS OVER 60K-100K MILES CHANCES ARE YOUR AIRBAG LIGHT MIGHT BE COMING ON AND TURNING OFF WHILE DRIVING. HAVE TO PAY OUT-OF-POCKET. PROBLEM MAY COME BACK.

Components: ENGINE

May 14, 2020
NHTSA ID Number: 11389685
Consumer Location: FARMINGTON, NY
VIN: 2C4RDGBG5ER****

Summary of Complaint

THE ENGINE SUDDENLY SHUTS OFF. THE DEALER REPLACED A COMPUTER CHIP, BUT THE ENGINE STILL SHUTS OFF. IT FIRST HAPPENED IN MAY 2020. IT SHUTS OFF ABOUT EVERY 2-3 WEEKS. IT HAPPENS WHEN FIRST STARTED, WHEN ACCERATING, WHEN SLOWING DOWN, AND/OR WHEN STOPPING. IT'S ESPECIALLY DANGEROUS WHEN TRAVELING AT HIGHWAY SPEEDS

Components: ELECTRICAL SYSTEM STRUCTURE

October 15, 2017
NHTSA ID Number: 11384281
Consumer Location: SMITHS GROVE, KY
VIN: 2C4RDGCG4ER****

Summary of Complaint

WHENEVER THE PASSENGER SLIDING DOOR UNLOCKS, THE ACTUATOR MAKES A LOUD BUZZING SOUNDS THAT IS HEARD BOTH INSIDE AND OUTSIDE THE VEHICLE.

Components: ELECTRICAL SYSTEM

December 14, 2020
NHTSA ID Number: 11383341
Consumer Location: CHICAGO, IL
VIN: 2C4RDGCG5ER****

Summary of Complaint

MY WINDOW VENT SWITCH IN DRIVER SIDE DOOR CAUGHT FIRE

Components: POWER TRAIN

December 01, 2020
NHTSA ID Number: 11378677
Consumer Location: SECAUCUS, NJ
VIN: 2C4RDGBG2ER****

Summary of Complaint

VAN HAS 29000 MILES. TRANSMISSION PAN AND TRANS COOLER LINES ARE LEAKING.

Components: AIR BAGS SEATS

December 07, 2020
NHTSA ID Number: 11378358
Consumer Location: SAN ANTONIO, TX
VIN: 2C4RDGBG3ER****

Summary of Complaint

WHILE PARKED HEADREST ON PASSANGER SIDE FRONT SEAT DEPLOYED NO IMPACT TO VAN.ONLY SEAT THAT DEPLOYED .

Components: ELECTRICAL SYSTEM SEATS

August 15, 2020
NHTSA ID Number: 11376456
Consumer Location: NORTH MYRTLE BEACH, SC
VIN: 2C4RDGBGXER****

Summary of Complaint

TIRE PRESSURE WARNING LIGHT STUCK ON CONSTANTLY NOW BOTH FRONT SEAT HEAD RESTS HAVE POPPED OPEN LOUDLY ONE WHILE DRIVING AND THE OTHER WHOLE CAR TURNED OFF AND PARKED. CANNOT COMFORTABLE SIT IN SEAT ANY LONGER AND IF IT HAD POPPED WHILE I WAS IN THE SEAT I'D HAVE HAD NECK PROBLEMS

Components: ELECTRICAL SYSTEM

October 26, 2020
NHTSA ID Number: 11366993
Consumer Location: OSHKOSH, WI
VIN: 2C4RDGCG4ER****

Summary of Complaint

WE OWN A 2014 DODGE GRAND CARAVAN WITH 41000 MILES ON IT THAT HAS BEEN STALLING WHILE DRIVING AT MOSTLY IN TOWN SPEEDS. NO POWER STEERING ASSIST , NO POWER BRAKE ASSIST. THIS VEHICLE IS EQUIPPED WITH HAND CONTROLS FOR A DISABLED DRIVER. WITH ONE HAND ON THE STEERING WHEEL AND ONE HAND ON THE BRAKE LEVER ALL YOU CAN DO IS COAST TO A STOP. YES THE SAME FAILURES AS THE 2008 THRU 2010 GRAND CARAVANS THAT WERE RECALLED. THE IGNITION SWITCH HAS A WEAK DETENT SPRING IN IT. WE HAD THE SWITCH AND BOTH KEYS REPLACED AT A LOCAL DEALERSHIP IN RURAL WISCONSIN THAT JUST HAPPENED TO HAVE THE SWITCH IN STOCK. THE SERVICE WRITER GOT INTO THE VEHICLE AND JIGGLED THE KEY WHICH SHUT OF THE IGNITION AND STATED YES THIS IS A BAD SWITCH JUST LIKE THE RECALLED ONES.. I HAVE CALLED CHRYSLER ASKING FOR THEM TO COVER THE COST OF $977.91 AND THEY JUST REPLY WITH " I AM SORRY BUT YOUR VEHICLE IS OUT OF WARRANTY"

Components: SEATS

October 26, 2020
NHTSA ID Number: 11366360
Consumer Location: PALM BAY, FL
VIN: 2C4RDGBG9ER****

Summary of Complaint

ON 10/26/2020 I GOT IN MY CAR THIS MORNING AND NOTICED MY HEAD RESTRAINT ON MY DRIVER SIDE JUST DEPLOYED OVERNIGHT. WHICH AT THE TIME I DIDN'T KNOW IT WAS DEPLOYED I THOUGHT I COULD FIX IT WHEN I GOT TO WHERE I WAS GOING BUT AFTER FURTHER RESEARCH THAT IS WHEN I FOUND OUT IT DEPLOYED AND IT WASN'T A SIMPLE FIX. SINCE IT IS A 2014 DODGE GRAND CARARAVAN 30TH ANNIVERSARY EDITION IT IS NOT UNDER WARRANTY. AFTER LOOKING UP ONLINE I SEE THIS IS A COMMON OCCURRENCE AND WONDER WHY THERE IS NO SAFETY RECALL. IT GOES BACK YEARS. THEY PUT A PLASTIC PIECE HOLDING A METAL PIECE UNDER ALL THAT PRESSURE AND THEY THINK IT WILL NOT GIVE WAY AND BREAK? I CAN'T IMAGINE IF I WOULD HAVE BEEN DRIVING WHAT WOULD HAVE HAPPENED. THAT WOULD HAVE SCARED ME FOR ONE AND WHAT COULD HAVE HAPPENED. IMAGINE DRIVING ALONG AND THIS THING POPS OUT AT THE BACK OF YOUR HEAD. DID IT MAKE A LOUD NOISE? WHAT WOULD YOU BE THINKING? WHAT WOULD YOU HAVE DONE? FROM WHAT I HAVE SEEN ONLINE IT WILL COST 900.00 TO REPLACE THIS WHICH WASN'T SUPPOSED TO DEPLOY UNLESS SOMEONE HIT THE REAR OF MY CAR. PLEASE DO SOMETHING ABOUT THIS AS I CAN'T AFFORD 900.00 TO FIX THIS. AND THEY NEED TO DO SOMETHING ABOUT THE PLASTIC THEY USE.

Components: AIR BAGS SEATS

September 06, 2020
NHTSA ID Number: 11363866
Consumer Location: BISMARCK, ND
VIN: 2C4RDGC63ER****

Summary of Complaint

WHILE DRIVING ON THE INTERSTATE THE PASSENGER SIDE HEADREST DEPLOYED. MY SON WAS SITTING IN THE SEAT AT THE TIME AND LUCKILY WAS LEANING FORWARD AT THE VERY MOMENT IT EXPLODED OR THIS COULD HAVE BEEN A VERY DIFFERENT DESCRIPTION.

Components: AIR BAGS

August 03, 2020
NHTSA ID Number: 11361023
Consumer Location: MONTGOMERY, IL
VIN: 2C4RDGBG0ER****

Summary of Complaint

AIRBAG LIGHT IS ON HAVE NEVER BEEN IN A CAR ACCIDENT AND IT'S NOT SNOWING WHERE I'M AT THERE'S NO REASON IT SHOULD BE ON AND WHEN I MOVE THE SEAT BACK AND FORTH THE LIGHT WILL GO OFF OR ON WHEN ADJUSTING THE SEAT. AND THE CAR COULD BE STATIONARY OR MOVING WHEN I ADJUST THE SEAT FOR THE LIGHT TO GO ON.

Components: STRUCTURE

September 09, 2020
NHTSA ID Number: 11360512
Consumer Location: YAKIMA, WA
VIN: 2C4RDGCG0ER****

Summary of Complaint

WHEN DRIVING ON THE FREEWAY (40 MPH OR MORE) THE DRIVER AND PASSENGER SIDE DOOR TRIM FLIES OFF. THIS HAS HAPPENED TO 9 OUT OF THE 11 DODGE GRAND CARAVAN'S THAT WE OWN AND HAS HIT OTHER VEHICLES CAUSING THEM TO SWERVE. IF THIS HAPPENED ONCE OR EVEN TWICE I WOULDN'T THINK MUCH OF IT - BUT 3 OF THE DODGE GRAND CARAVANS WE ACTUALLY REPLACED THIS PIECE MORE THAN ONCE AND IT CONTINUES TO HAPPEN. I WOULD SAY THAT WE HAVE HAD AT LEAST 13 OF THESE FLY OFF IN THE PAST 2 YEARS FROM OUR 2014 - 2018 DODGE GRAND CARAVAN MODELS. THIS IS POTENTIALLY VERY DANGEROUS TO OTHER DRIVERS AND ESPECIALLY MOTORCYCLISTS AS IT IS A PROJECTILE!

Components: UNKNOWN OR OTHER

September 22, 2020
NHTSA ID Number: 11360551
Consumer Location: JACKSONVILLE, FL
VIN: 2C4RDGCGXER****

Summary of Complaint

DRIVER SIDE DOES NOT GET HOT WITH HEATER. PASSENGER SIDE DOES.

Components: AIR BAGS SEATS

September 04, 2020
NHTSA ID Number: 11353692
Consumer Location: SAN ANTONIO, TX
VIN: 2C4RDGBGXER****

Summary of Complaint

ON FRIDAY 9/4/20 WHILE DRIVING MY MOTHER HOME THE DRIVER'S SIDE HEADREST EXPLODED SLAMMING INTO THE BACK OF MY HEAD! I WAS DRIVING 70 MPH ON TEXAS HWY 111 GOING EAST, NO COLLISION OF ANY KIND AND OUT OF THE BLUE IT EXPLODED.*DT*JB CONSUMER STATED SHE HAD A SEVERE HEADACHES, NECK, AND UPPER BACK PAIN.*JB

Components: SEATS

August 15, 2020
NHTSA ID Number: 11353287
Consumer Location: LANESBOROUGH, MA
VIN: 2C4RDGBG4ER****

Summary of Complaint

ON 8/15/ 2020 MY PASSENGER SIDE HEADREST WENT OFF WHEN THE CAR WAS PARKED AND NOT RUNNING IN MY DRIVE WAY.NOW THE PAD PART IS SITTING FORWARD AND THE MIDDLE IS ALL OPENED UP VERY UNCOMFORTABLE TO SIT . I CALLED THE DODGE CHRYSLER AND THEY TOOK MY COMPLAINT WITH AND GAVE ME A CASE NUMBER 76999287 IN 48 HRS I HEARD BACK AND THEY WERE GOING TO SEND A INSPECTOR OUT TO ME TO DO A REPORT SO THIS HAPPENED ON 9/3/2020 I MET HIM AT ARE LOCAL DODGE DEALER AND HE DID A FULL INSPECTION. SO AT THIS TIME HE SAID HE WILL EMAIL ME A COPY OF THE REPORT I DO NOT HAVE THAT AT THIS BECAUSE IT IS ONLY BEEN A COUPLE OF DAYS.

Components: SEATS

September 04, 2020
NHTSA ID Number: 11353234
Consumer Location: SILVER SPRING, MD
VIN: 2C4RDGBG8ER****

Summary of Complaint

I WAS DRIVING DOWN THE ROAD BETWEEN 45-50 MPH WHEN SOMETHING HIT ME REALLY HARD IN THE BACK OF MY HEAD. I PULLED OVER AND SAW THAT MY HEADREST HAD POPPED APART. WHEN I LOOKED THIS UP I SAW THAT IT IS A KNOWN PROBLEM AND PART OF THE HEADREST RESTRAINT SYSTEM. I WAS NOT IN AN ACCIDENT, REAR ENDED OR HIT IN ANY WAY AND THE ROAD WAS A SMOOTH ROAD.

Components: SEATS

July 03, 2020
NHTSA ID Number: 11351801
Consumer Location: TALLAHASSEE, FL
VIN: 2C4RDGCG4ER****

Summary of Complaint

WHILE PARKED OVERNIGHT IN ON STREET PARKING IN PHOENIX AZ, THE PASSENGER SIDE FRONT SEAT HEADREST DEPLOYED WITHOUT ANY REASON. MY VAN WAS NOT STRUCK OR HIT WITH OR BY ANYTHING. THE DODGE DEALERSHIP REFUSES TO REPLACE OR REPAIR IT AT NO CHARGE. I WOULD LIKE TO HAVE THE HEADREST REPAIRED IF POSSIBLE OR REPLACED IF REPAIR IS NOT PROBABLE. THANK YOU

Components: AIR BAGS

August 04, 2020
NHTSA ID Number: 11343490
Consumer Location: KILLEEN, TX
VIN: 2C4RDGCG7ER****

Summary of Complaint

THE DRIVER'S SIDE HEAD RESTRAINT AIR BAG DEPLOYED WHILE VEHICLE WAS BEING DRIVEN IN GOOD WEATHER, ON A SMOOTH CITY STREET AT APPROXIMATELY 30 MPH IN LIGHT TRAFFIC. THE FAILURE APPEARS TO HAVE HAPPENED IN TWO STAGES, A SLIGHT BUMP FORWARD BY THE HEAD REST, ALERTING MY WIFE, THE DRIVER, TO A PROBLEM. THEN WHILE STILL DRIVING THE COMPLETE FAILURE OCCURRING APPROXIMATELY TWO OR THREE MINUTES LATER, SMACKING MY WIFE IN THE BACK OF HER HEAD SMARTLY. AFTER STOPPING AT A CONVENIENCE STORE WE CONDUCTED A VISUAL EXAMINATION OF THE DEVICE WHICH REVEALED A SHATTERED, THIN PLASTIC BRACKET INSIDE THE HEAD REST. MY ASSUMPTION IS THIS BRACKET FAILED ON ONE SIDE AND CAUSED THE FIRST BUMP, AND THEN THE OTHER SIDE FAILED CAUSING THE SHARPER BLOW. THIS ACTION COULD HAVE RESULTED IN SEVERE CONSEQUENCES IF FULL DEPLOYMENT HAD OCCURRING ALL AT ONCE DURING OPERATION ON A HIGHWAY OR AT A GREATER SPEED.

Components: STRUCTURE

August 02, 2017
NHTSA ID Number: 11343243
Consumer Location: MOUNTAIN VIEW, AR
VIN: 2C4RDGCG2ER****

Summary of Complaint

WHEN THE TEMPERATURE IS WARM THE DRIVER SIDE PASSENGER DOOR MALFUNCTIONS. I DON'T HAVE THE EXACT DATE WRITTEN DOWN BUT LEAST NOW TWO SUMMERS IN A ROW WE HAVE HAD THIS PROBLEM AND IT HAPPENS EVERY TIME WE USE THE DOOR IN THE HEAT. WE GOING OVER A BUMP IN THE ROAD THIS WILL MAKE THE DOOR AJAR LIGHTS COME ON AND THE DOOR WILL ACT LIKE IT IS OPENED SOME. THE REAR OF THE DOOR BEGINS TO MAKE A CONTINUOUS POUNDING NOISE. ALSO JUST CLOSING THE DOOR IN THE HEAT THE EXACT SAME THING WILL HAPPEN DOESN'T MATTER IF YOU USE THE AUTOMATIC DOOR OR NOT. THE REAR OF THE DOOR CONTINUES MAKING A NOISE, A POUNDING NOISE THAT IS VERY LOUD. WITH TWO CHILDREN IN THE BACK SEAT THIS CONCERNS ME VERY MUCH. I DO NOT WANT TO BE DRIVING AND THE DOOR OPEN. I DON'T KNOW IF THE LATCH IS FAILING OR WHAT IS HAPPENING. MANY WITH THE SAME MODEL IN VARIOUS YEARS HAVE THE SAME ISSUE WITH NO LUCK FINDING THE REASON. THIS IS A MAJOR HAZARD. I WOULD SUBMIT A VIDEO BUT DO NOT SEE AN OPTION FOR VIDEO

Components: SEATS

July 16, 2020
NHTSA ID Number: 11342069
Consumer Location: SPENCERVILLE, OH
VIN: 2C4RDGBG0ER****

Summary of Complaint

TL* THE CONTACT OWNS A 2014 JEEP GRAND CARAVAN. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AN UN-OCCUPIED, THE FRONT PASSENGER'S HEADREST DEPLOYED INDEPENDENTLY. THE CONTACT STATED THAT THE HEADREST METAL PIN FRACTURED WHICH LEAD TO THE INADVERTENT DEPLOYMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 121,000.*DT

Components: ELECTRICAL SYSTEM ENGINE

March 01, 2020
NHTSA ID Number: 11342088
Consumer Location: SHELBYVILLE, MI
VIN: 2C4RDGCG8ER****

Summary of Complaint

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, THE VEHICLE FAILED TO START AND THE CONTACT HAD TO MANIPULATE THE IGNITION SWITCH FOR THE VEHICLE TO RESTART. THE CONTACT CALLED ZEIGLER CHRYSLER DODGE JEEP RAM OF PLAINWELL (1186 M-89, PLAINWELL, MI 49080, (269) 685-5800) AND WAS INFORMED THAT THE FAILURE MAY BE CAUSED BY THE WIN MODULE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 68,000. *BF *AS

Components: SEATS

July 13, 2020
NHTSA ID Number: 11339680
Consumer Location: NEW WHITELAND, IN
VIN: 2C4RDGCG2ER****

Summary of Complaint

THE HEADREST SAFETY FEATURE DEPLOYED FOR NO REASON. WE WERE NOT IN A WRECK AND IT DEPLOYED.

Components: UNKNOWN OR OTHER

March 25, 2020
NHTSA ID Number: 11339499
Consumer Location: LONDONDERRY, OH
VIN: 2C4RDGBG7ER****

Summary of Complaint

MY CAR WILL ONLY BLOW COLD AIR OUT THE DRIVER VENTS AND HOT ON THE PASSENGER AND REAR. IT DOESN'T MATTER IF ITS SITTING OR MOVING ITS THE SAME PROBLEM

Components: SEATS

July 11, 2020
NHTSA ID Number: 11339090
Consumer Location: YPSILANTI, MI
VIN: 2C4RDGCG7ER****

Summary of Complaint

WHILE SITTING ON THE DRIVER SEAT, FACING OUT THE DOOR TALKING TO MY HUSBAND WITH THE VAN OFF, PARKED IN OUR DRIVEWAY, THE HEADREST RANDOMLY DEPLOYED, HITTING ME IN THE SIDE OF THE FACE.*DT CONSUMER STATED SHE HAS MUSCULOSKELETAL ISSUES WHIPLASH AND SPINE IS OUT OF ALIGNMENT. MANUFACTURER WAS CONTACTED BUT VEHICLE WAS NOT REPAIRED.*JB

Components: UNKNOWN OR OTHER

July 10, 2020
NHTSA ID Number: 11338916
Consumer Location: CEDAR HILL, MO
VIN: 2C4RDGCG2ER****

Summary of Complaint

VEHICLE WAS PARKED IN DRIVEWAY 7/9/20. I DID NOT ENTER THE VAN AGAIN UNTIL 7/11/20. UPON OPENING THE DRIVER'S DOOR I NOTICED THE HEADREST HAD DEPLOYED. I UNDERSTAND THIS IS A SAFETY FEATURE WHEN YOU ARE IN A REAR END COLLISION. THERE WAS NO COLLISION VAN WAS BACKED IN DRIVEWAY AND STATIONARY. IT APPEARS THE BRACKETS THAT HOLD THE PIN ARE BROKE. THE PASSAGE HEADREST DID NOT DEPLOY, BUT IAM NOW FEARFULL IT MAY.

Components: AIR BAGS

June 26, 2020
NHTSA ID Number: 11331116
Consumer Location: MAYFIELD, KY
VIN: 2C4RDGBG8ER****

Summary of Complaint

MY DRIVER SIDE HEADREST AIRBAG DEPLOYED WHILE VEHICLE WAS PARKED. *TR

Components: SEATS

June 11, 2020
NHTSA ID Number: 11330502
Consumer Location: PACE, FL
VIN: 2C4RDGBG1ER****

Summary of Complaint

THE DRIVER'S ACTIVE HEADREST DEPLOYED WITHOUT IMPACT WHILE WE WERE DRIVING ON A STATE HIGHWAY. IT STRUCK MY WIFE IN THE BACK OF THE HEAD. SHE INITIALLY THOUGHT THAT WE HAD BEEN REAR-ENDED. THIS COULD HAVE EASILY CAUSED THE LOSS OF CONTROL OR A COLLISION IF WE HAD BEEN IN TRAFFIC AT THE TIME. SHE HAS BEEN SUFFERING WITH HEADACHES SINCE THE INCIDENT. OUR VAN HAS NEVER BEEN IN AN ACCIDENT AND HAS 77K MILES. WE HAVE AN APPOINTMENT TO TAKE THE VEHICLE TO A DEALER, BUT IT HAS NOT BEEN REPAIRED AT THIS TIME. *TR

DODGE GRAND CARAVAN Sold

dodge grand caravan 2009 vin 2d8hn44e89r645730
2009 DODGE GRAND CARAVAN Collision Run & Drive
2D8HN44E89R645730
dodge grand caravan 2009 vin 2d8hn54159r680454
2009 DODGE GRAND CARAVAN Collision Run & Drive
2D8HN54159R680454
dodge grand caravan 2009 vin 2d8hn44e99r542137
2009 DODGE GRAND CARAVAN Collision Unknown
2D8HN44E99R542137