Components: ELECTRICAL SYSTEM
October 08, 2020
TBD
Condition
Run & Drive
Damage
Collision
Title
Clear
| Dynamic Head Restraints | Driver, Front Passenger |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat, 3rd row |
| Advanced Belt Feature | Not Available |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger, Rear Seat |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat, 3rd row |
| Pelvis/Torso | Driver, Front Passenger |
| Knee | Driver |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat, 3rd row |
|---|---|
| Safety Power Windows (Anti-Pinch) | Standard |
| Safety Power Windows (Anti-Pinch) locations | Driver, Front Passenger |
| NHTSA ID Number: | 11378240 |
|---|---|
| Consumer Location: | TOLEDO, OH |
| VIN: | 2D4RN5DG9BR**** |
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT SHE WAS UNABLE TO START THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER WAITING FOR 20 MINUTES, THE VEHICLE WAS STARTED AND DRIVEN TO HER DESTINATION. THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO GROGAN'S TOWNE CHRYSLER JEEP DODGE RAM (6100 TELEGRAPH RD, TOLEDO, OH 43612; (419) 476-0761), WHERE IT WAS DIAGNOSED WITH NEEDING TIPM MODULE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.
| NHTSA ID Number: | 11363556 |
|---|---|
| Consumer Location: | PUYALLUP, WA |
| VIN: | 2D4RN5DG9BR**** |
OCTOBER 8,2020 I WAS DRIVING STRAIGHT DOWN HILL ON A CITY STREET IN PUYALLUP, WA WHEN THE CAR COMPLETELY SHUT DOWN WITHOUT WARNING. I HAD NO STEERING, BRAKES, OR ANYWAY TO CONTROL THE VEHICLE. I MANAGED TO COAST INTO A NEARBY LOWES HARDWARE PARKING LOT AND RAN INTO A BARRIER IN ORDER TO STOP. I WAS LUCKY THERE WERE NO PEOPLE OR OTHER CARS IN MY PATH OF TRAVEL WHEN I ENTERED AS I WAS UNABLE TO STOP. I CALLED MY INSURER, GEICI, AND ARRANGED FOR THE VEHICLE TO BE TOWED. TOWING WAS PERFORMED BY ENGELS TOWING , PUYALLUP, WA (253) 845-0034. CHECKING ONLINE I DISCOVERED THAT THIS IS A KNOWN PROBLEM WITH THE FUEL PUMP AND NO RECALL HAS BEEN ISSUED. I BELIEVE THAT THIS IS A SERIOUS SAFETY ISSUE. I, MY FAMILY, OR OTHERS COULD HAVE BEEN SERIOULY INJURED OR KILLED.
| NHTSA ID Number: | 11349765 |
|---|---|
| Consumer Location: | SWEETWATER, TN |
| VIN: | 2D4RN5DG9BR**** |
DRIVING VAN IN TOWN 35 MPH WIPERS CAME ON BY THEMSELVES AND STAYED ON SWITCH IN THE OFF POSITION INFORMATION PANEL GOES OUT ALONG WITH SPEEDOMETER, TACH, AND GAGES VAN RUNS LIKE NORMAL. CHANGED TIPM NO CORRECTION FAILURE HAPPENED AT 156000 THOUSAND MILES
| NHTSA ID Number: | 11323932 |
|---|---|
| Consumer Location: | BISMARCK, ND |
| VIN: | 2D4RN5DG9BR**** |
PASSENGER SIDE REAR SLIDING DOOR ACTUATOR STOPPED WORKING. SLIDING DOOR REMAINED IN LOCKED POSITION. REPLACED AND REPAIRED ACTUATOR AT BODY SHOP FOR $475. RECENTLY, THE DRIVERS SIDE REAR SLIDING DOOR ACTUATOR STOPPED WORKING. IT STARTED MAKING A LOUD BUZZING SOUND AND GOT STUCK IN THE LOCKED POSITION. *TR
| NHTSA ID Number: | 11312236 |
|---|---|
| Consumer Location: | COLUMBUS, OH |
| VIN: | 2D4RN5DG9BR**** |
WHEN YOU PUT THE KEY IN IT IT JUST CRANKS AND CRANKS AND CRANKS BUT NEVER STARTS. WHEN IT FIRST STARTED IT WAS JUST OCCASIONALLY BUT NOW IT WONT START AT ALL SO IT JUST SITS IN THE DRIVEWAY. I'M A GRANDMOTHER RAISING HER GRANDCHILDREN BE NICE TO HAVE A VEHICLE TO TAKE THE BABIES TO THEIR APPTS. BUT OBVIOUSLY DODGE DOESN'T CARE BECAUSE THEY ARE AWARE OF THIS PROBLEM AND DONT WANT TO MAKE THE PART AVAILABLE TO US TO FIX IT SO WE SPEND THE MONEY FOR THESE VEHICLE TO SET IN OUR DRIVEWAYS. I PURCHASED THE VAN ON A FRIDAY AND WITHIN A WEEK IT STARTED HIT AND MISS STARTING AND BY THE SECOND WEEK IN IS NOW PARKED IN MY DRIVEWAY. THIS IS CRAZY DODGE YOU NEED TO MAKE THIS RIGHT OR AT LEAST MAKE THE PART AVAILABLE FOR US TO PURCHASE SO WE CAN FIX OUR VEHICLES
| NHTSA ID Number: | 11232763 |
|---|---|
| Consumer Location: | ENFIELD, CT |
| VIN: | 2D4RN5DG9BR**** |
WHEN YOU PLACE KEY IN IGNITION CAR WILL NOT TURN OVER. THERE IS A CONSTANT CLICKING SOUND , BUT CAR WILL NOT START. AFTER NUMEROUS ATTEMPTS CAR WILL ONLY START IF YOU TAKE CAR OUT OF PARK, THEN SHIFT INTO REVERSE AND THEN BACK INTO PARK. ONCE THIS HAS BEEN DONE THEN CAR WILL START.
| NHTSA ID Number: | 11184949 |
|---|---|
| Consumer Location: | DEL CITY, OK |
| VIN: | 2D4RN5DG9BR**** |
VAN WAS IN MOTION ON CITY STREET (TAKING DAUGHTER TO SCHOOL) WHEN IT STARTED SHAKING AND THEN THERE WAS A BURNING SMELL. AUTO SHOP SAID IT'S ELECTRICAL BUT HAS REFERRED US TO DEALERSHIP FOR FURTHER AUTO SERVICE BECAUSE WHATEVER CAUSED BURNING SMELL "SHORTED OUT THE RADIO / INFORMATION CONTROL UNIT" THE VAN IS NOT SAFE TO DRIVE WITH THIS ISSUE OR IT COULD CATCH FIRE.
| NHTSA ID Number: | 11153059 |
|---|---|
| Consumer Location: | SUMTER, SC |
| VIN: | 2D4RN5DG9BR**** |
DIFFICULT TO START. ONCE STARTED DIES. IF POWER IS MAINTAINED AND YOU GET MOVING, WILL DIE WHEN POWER IS REDUCED. IF ON ROAD AND LET OFF POWER TO SLOW DOWN, IT DIES. BAD NEWS IF IN A TRAFFIC SITUATION, ESPECIALLY AT NIGHT. NO CHECK ENGINE LIGHT AS A WARNING. THEN ONE DAY IT WILL START TO ACT NORMAL..... THEN THE "WILL NOT START ROUTINE" STARTS ALL OVER AGAIN. TOOK TO SHOP. NO INDICATORS ON DIAGNOSTICS. PROBLEM WOULD NOT DUPLICATE AT SHOP.
| NHTSA ID Number: | 11075796 |
|---|---|
| Consumer Location: | OOLITIC, IN |
| VIN: | 2D4RN5DG9BR**** |
VAN ON SEVERAL OCCASIONS DOES NOT WANT TO START. PUT KEY IN IGNITION, TURN IT, NO NOISE, NO SOUND OF TRYING TO TURN OVER, JUST NOTHING. SEPTEMBER OF 2017 HAD TO HAVE VAN TOWED AS IT DID THIS. MECHANIC SAID NEEDED A FUEL PUMP. FIXED THAT BUT PROBLEM CONTINUED. MARCH 1, 2018 TAKE IT BACK AND IT IS NOW A STARTER, KEY FOB THING THAT IS HIT AND MISS AND THAT IS WHY IT WAS HARD TO FIND. NOW THAT'S ANOTHER $1100 TO TRY TO FIX PROBLEM. HAVE NO CHOICE AS YOU HAVE TO HAVE A RELIABLE VEHICLE WITH CHILDREN.
| NHTSA ID Number: | 10959579 |
|---|---|
| Consumer Location: | POTWIN, KS |
| VIN: | 2D4RN5DG9BR**** |
TL* THE CONTACT OWNED A 2011 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, IT CAUGHT ON FIRE. THERE WERE NO INJURIES AND THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS INSPECTED. THE INSPECTOR DID NOT FIND A DEFECT WITH THE VEHICLE. THE VEHICLE WAS ALSO INSPECTED BY THE FIRE DEPARTMENT WERE IT WAS DETERMINED THAT THE CAUSE WAS A DEFECT IN THE REAR PASSENGER WINDOW. THE FAILURE MILEAGE WAS UNKNOWN.
| NHTSA ID Number: | 10946998 |
|---|---|
| Consumer Location: | AURORA, MO |
| VIN: | 2D4RN5DG9BR**** |
WE HAVE HAD OUR VAN NOW FOR ALMOST 2 YEARS WITH NO PROBLEMS. IN MID-AUGUST, MY WIFE WAS TAKING MY DAUGHTER TO MARCHING BAND PRACTICE AT 5 AM. SHE TOLD ME THAT AS SHE WAS GOING THROUGH AN INTERSECTION, IT JUST STALLED ON HER. THANKFULLY, IT WAS ONLY 5 AM AND NOT DURING RUSH HOUR. BEING THE SKEPTICAL GUY I AM, I THOUGH MAYBE SHE HAD HIT THE KEY SOMEHOW AND SHUT IT DOWN. THEN IT HAPPENED TO ME AND I WAS NEARLY REAR-ENDED. I CHECKED IT OUT AND DIDN'T FIND ANYTHING, BUT FROM THAT DAY FORTH, IT BECAME HARD TO START AT RANDOM TIMES. SOMETIMES WHEN WE TURN THE KEY, THE IGNITION WILL CRANK, BUT THE ENGINE WON'T START AND WE'LL HAVE TO TURN THE KEY OFF TO MAKE IT STOP TURNING OVER. OTHER TIMES, IT WILL ATTEMPT TO START, OR EVEN START, THEN IMMEDIATELY STALL. EVENTUALLY, AND SOMETIMES AFTER 8-10 ATTEMPTS, IT WILL START AND RUN UNTIL THE NEXT TIME WE PARK IT. EVER SINCE I CHECKED IT OUT, I HAVE NOTICED THAT, AT TIMES, YOU CAN'T HEAR THE HUM OF THE FUEL PUMP WHEN YOU TURN THE KEY, WHILE OTHER TIMES IT DOESN'T SEEM TO STOP MAKING NOISE. JUST THIS MORNING, I LEFT TO GO TO WORK, ONLY TO FIND THAT THE VAN WON'T START. APPARENTLY, ONE OF THE OTHER OBVIOUS SIGNS OF A BAD TIPM IS THE OCCASIONAL DEAD BATTERY....CAUSED BY A FUEL PUMP THAT THE TIPM FUEL RELAY FAILS TO SHUT OFF.AT THIS POINT, MY VAN HAS BEEN SITTING SINCE OCTOBER OF 2016, AS WE CANNOT AFFORD THE HIGH REPAIR COST. THE REPAIR ESTIMATE THAT I WAS QUOTED FOR THE TIPM WILL COST AROUND $1100. HAD THIS BEEN TAKEN CARE OF BY CHRYSLER, I MAY HAVE SAVED WHAT I SPENT ON BATTERIES AND THE ALTERNATOR.
| NHTSA ID Number: | 10917916 |
|---|---|
| Consumer Location: | LAFAYETTE, LA |
| VIN: | 2D4RN5DG9BR**** |
TIPM FAILURE RESULTING IN FUEL PUMP NOT ABLE TO OPERATE CORRECTLY.
| NHTSA ID Number: | 10894199 |
|---|---|
| Consumer Location: | MILTON, FL |
| VIN: | 2D4RN5DG9BR**** |
THE VAN SIMPLY SHUTS OFF WHILE DRIVING. I WAS ON A 6 LANE HIGHWAY GOING 40 MPH AND THE ENGINE SHUTDOWN. ALL ELECTRICAL INCLUDING THE DASH QUIT WORKING. I WAS ABLE TO PULL OVER AND RESTART THE CAR. SEVERAL MILES DOWN THE ROAD IT HAPPENED AGAIN.
| NHTSA ID Number: | 10780013 |
|---|---|
| Consumer Location: | EXTON, PA |
| VIN: | 2D4RN5DG9BR**** |
FUEL RELAY IS STUCK IN THE OPEN CONDITION CAUSING A NO START. VEHICLE WILL CRANK BUT WILL NOT START. FURTHER TESTING REVEALED OPEN CONTACT ON THE INTEGRATED FUEL RELAY. VEHICLE WILL RUN IF /WHEN RELAY IS BY PASSED. VEHICLE WAS TOWED IN DUE TO NO START. REPLACED (ALTERNATOR AND STARTER AND SERPENTINE BELT) ALL WERE TESTED AND FOUND TO BE DEFECTIVE (INTERNALLY ELECTRICAL BURNT). VEHICLE IS A MODIFIED WHEEL CHAIR VAN WITH A KNEEL-ER AND UNDER FLOOR RAMP. MODIFIED BY VANTAGE MOBILITY INTERNATIONAL LLC DATE OF CONVERSION 04/17/2012 VMI# U1204166
| NHTSA ID Number: | 10669335 |
|---|---|
| Consumer Location: | ANDOVER, MN |
| VIN: | 2D4RN5DG9BR**** |
FOR 1 MONTH THE VEHICLE WAS DIFFICULT TO START. IT WOULD CRANK JUST FINE, BUT THE ENGINE WOULD NOT 'IGNITE' (ESPECIALLY WHEN COLD.) THE VEHICLE WOULD FINALLY START AFTER 5-10 LONG ATTEMPTS (TURNING THE ENGINE OVER AND OVER AND THEN TURNING THE KEY TO THE OFF POSITION BEFORE TRYING AGAIN.) THIS DIFFICULT STARTUP ISSUE LASTED FOR 4 WEEKS. AT THAT POINT THE VEHICLE BEGAN TO STALL AFTER RUNNING FOR 10 - 20 MINUTES (SOMETIMES WHILE DRIVING.) FINALLY, AFTER PARKING THE VEHICLE ONE EVENING, THE FUEL PUMP CONTINUED TO RUN AFTER THE ENGINE WAS SHUT OFF AND THE KEY WAS REMOVED. IT WASN'T NOTICED RIGHT AWAY, SO BY MORNING THE BATTERY WAS COMPLETELY DEAD. ALL MY RESEARCH INDICATED THE FUEL RELAY IS FAULTY. BUT THE RELAY IS BUILT INTO THE TIPM AND THERE IS NO EASY FIX. THIS SEEMS TO BE HAPPENING ON ALL 2011 CHRYSLER/DODGE VEHICLES AND THERE IS EVEN A RECALL ON THE DODGE DURANGO FOR THE ISSUE. THIS FAULTY TIPM NEEDS TO BE RECALLED AND REPLACED. MY LOCAL DEALERSHIP HAS SUGGESTED THAT I GET THE RELAY 'FIXED" USING THE FIX MENTIONED IN THE DURANGO RECALL. THE SERVICE ADVISER SUGGESTED IT WOULD BE AROUND $400 (NO GUARANTEE) AND THAT IT WOULD BE REIMBURSED IF THE RECALL WAS EXTENDED TO MY MAKE OF VEHICLE AT SOME POINT IN THE FUTURE. I'M WORRIED THAT THEY ARE GOING TO MAKE IT WORSE AND WRECK THE TIPM, WHICH IS A PART THAT COSTS OVER $1000 (AND HARD TO FIND.) I HOPE TO UPDATE THIS COMPLAINT AFTER THE VEHICLE IS 'FIXED.' *JS
