Components: STEERING
September 24, 2020
TBD
Condition
Run & Drive
Damage
Collision
Title
Salvage
| Dynamic Head Restraints | Not Available |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Torso | Driver, Front Passenger |
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Not Available |
| Safety Power Windows (Anti-Pinch) locations | Not Available |
| NHTSA ID Number: | 11361777 |
|---|---|
| Consumer Location: | AUSTIN, TX |
| VIN: | 1FMCU0DG9BK**** |
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT UPON RESTART OF THE VEHICLE, THE STEERING RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT'S WIFE CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE VEHICLE WAS UNDER RECALL FOR THE STEERING. THE CONTACT'S WIFE CALLED COVERT FORD INC. (11514 RESEARCH BLVD, AUSTIN, TX 78759) AND WAS INFORMED THAT THE VIN WAS NOT UNDER. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V284000(STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
| NHTSA ID Number: | 11321026 |
|---|---|
| Consumer Location: | ELKO, MN |
| VIN: | 1FMCU0DG9BK**** |
MY 2011 FORD ESCAPE IS PURCHASED FROM A PREVIOUS OWNER WHO HAD A RECALL PREFORMED BACK IN 2014. THE RECALL WAS FOR THE ELECTRIC POWER ASSIST SYSTEM. THE DEALERSHIP DID NOT FIX THE PROBLEM CORRECTLY. YEARS LATER I HAVE A MAJOR PROBLEM WITH MY STEERING WHEEL SHACKING AND KNOW I CAN BARELY TURN THE WHEEL. BOUGHT INTO THE SAME DEALERSHIP WHERE THE RECALL WAS ORIGINAL PERFORMED AND THEY SAID I WOULD HAVE TO PAY 800.00 TO GET FIXED BECAUSE THE RECALL IS CLOSED. PLEASE HELP ME WITH THIS PROBLEM. REGARDLESS OF MILEAGE OR AGE IF THE VEHICLE YOU SOUND THINK THAT SAFETY WOULD BE THE FIRST PRIORITY FOR THE CONSUMER. I HAVE OWNED FORDS IN THE PAST BUT HAVE NEVER HAD THIS KIND OF PROBLEM. PLEASE HELP ME GET THIS MAJOR USSUE FIXED. VEHICLE STEERING WHEEL WOULD SHACK IN PLACE AND WHILE DRIVING ABOUT A WEEK AFTER THE SHACKING THE VEHICLE STOPPED SHAKING BUT YOU CAN BARELY STEER THE STEERING WHEEL TO DRIVE.
| NHTSA ID Number: | 11310866 |
|---|---|
| Consumer Location: | ELKO, MN |
| VIN: | 1FMCU0DG9BK**** |
THE STEERING WHEEL IS SHAKING WHEN DRIVING AND WHEN IN PARK. NOT SURE IF SAFE TO DRIVE
| NHTSA ID Number: | 11302222 |
|---|---|
| Consumer Location: | KENNER, LA |
| VIN: | 1FMCU0DG9BK**** |
THE POWER STEERING WENT OUT WHILE DRIVING.
| NHTSA ID Number: | 11209554 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 1FMCU0DG9BK**** |
WE BEGAN HAVING INTERMITTENT BRAKING INCIDENTS. SOMETIME THE CAR WOULD PULL SHARPLY, OR NOT AT ALL. THERE WAS A TIME WHEN THE CAR SEEMED TO NEED EXTRA PETAL PRESSURE TO STOP. WE TOOK IT TO SPENCER CREEK TO HAVE IT CHECKED OUT. INITIAL DIAGNOSTICS WAS POSSIBLE STICKING OF CALIPERS. THE CAR WAS DRIVEN OUTSIDE THE SHOP TO AWAIT PARTS. WHEN THE IT WAS TIME TO BRING THE CAR BACK INSIDE TO PUT ON THE LIFT, THE RIGHT FRONT BRAKE HAD FROZE UP AND THE CAR WOULD NOT MOVE. SEE ATTACHED WORK ORDER. IF THIS MODULE HAD FAILED AT HIGHWAY SPEED, TI WOULD RESULTED IN LOSS OF CONTROL.
| NHTSA ID Number: | 11129270 |
|---|---|
| Consumer Location: | BOSTON, MA |
| VIN: | 1FMCU0DG9BK**** |
RECALL NOTICE ISSUED IN NOVEMBER 2017 AND PERSISTENT CALLS TO DEALER (EVERY MONTH) HAVE NOT PRODUCED A REASONABLE ESTIMATE OF WHEN THE PARTS REQUIRED TO COMPLETE THIS RECALL. THE ANSWER PROVIDED BY DEALER EVERY MONTH FOR THE LAST 11 MONTHS THE CUSTOMER HAS CALLED HAS BEEN "THE PARTS ARE BACKORDERED" AND NO ESTIMATE OF WHEN IT WILL BE COMPLETE IS PROVIDED.
| NHTSA ID Number: | 11040974 |
|---|---|
| Consumer Location: | PHOENIX, AZ |
| VIN: | 1FMCU0DG9BK**** |
IN JULY 2016 I WAS EXPERIENCING A FUEL ODOR IN THE ESCAPE. I TOOK IT TO A MECHANIC ON JULY 20, 2016 AND HAD TO REPLACE THE FUEL PUMP AND FUEL PUMP GASKET. TOTAL COST FOR THOSE REPAIRS WA $643.44 (I HAVE THE RECEIPT). AM I ELIGIBLE FOR A REIMBURSEMENT?
| NHTSA ID Number: | 10759968 |
|---|---|
| Consumer Location: | CHULA VISTA, CA |
| VIN: | 1FMCU0DG9BK**** |
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 50 MPH AROUND A CURVE, THE STEERING WHEEL SEIZED WITHOUT WARNING CAUSING THE CONTACT TO DRIVE OFF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 91,196.
| NHTSA ID Number: | 10583654 |
|---|---|
| Consumer Location: | JASPER, FL |
| VIN: | 1FMCU0DG9BK**** |
MY DAUGHTER WAS DRIVING ON INTERSTATE 10 EAST OF TALLAHASSEE, FLORIDA THE VEHICLE WARNING LIGHT (WRENCH) CAME ON AND THE VEHICLE BEGAN TO SLOW DOWN. THE ENGINE WAS STILL ON BUT THERE WAS NO POWER. SHE PULLED TO THE SIDE OF THE ROAD, CUT THE ENGINE OFF, AND CALLED HOME. I ASKED TO START THE ENGINE TO SEE WHAT WOULD HAPPEN. SHE DID AND THE VEHICLE PULLED OFF LIKE NOTHING HAD HAPPEN. THE SECOND INCIDENT HAPPEN WHEN I WAS GOING OVER AN OVER PASS ON INTERSTATE 10 YESTERDAY. I PULL OVER ON THE SIDE OF THE ROAD, CUT THE ENGINE OFF, WAITED TEN SECOND STARTED UP AND DROVE OFF. *TR
| NHTSA ID Number: | 10564431 |
|---|---|
| Consumer Location: | BAKERSFIELD, CA |
| VIN: | 1FMCU0DG9BK**** |
LOST THROTTLE CONTROL, PULLED OVER, TURNED ENGINE OFF, AND RESTARTED TO CORRECT PROBLEM. THIS HAPPENED THREE MORE TIMES OVER FOLLOWING MONTH AT 70MPH ON FREEWAY, 50MPH ON SURFACE STREET AND AN INTERSECTION AT A STOPLIGHT. EXACT SAME BEHAVIOR (LOSS OF ACCELERATOR, TURN ENGINE OFF, RESTART). DEALERSHIP REPLACED THROTTLE BODY. FIVE MONTHS (7,000 MILES) LATER PROBLEM OCCURRED AGAIN AT A BUSY INTERSECTION ALMOST RESULTING IN A SERIOUS TRAFFIC ACCIDENT. I TOOK IT BACK TO FORD, THEY PERFORMED TESTS, SAID THEY ALREADY REPLACED THE THROTTLE BODY WITH THE NEW ONE AND MADE NO REPAIR EVEN THOUGH I TOLD THEM THE CAR WAS UNSAFE TO DRIVE WITH THE DEFECT. THERE WILL BE SERIOUS ACCIDENTS THAT RESULT FROM THIS DEFECT. *TR
| NHTSA ID Number: | 10549646 |
|---|---|
| Consumer Location: | LOUISVILLE, KY |
| VIN: | 1FMCU0DG9BK**** |
COMPLETE LOSS OF POWER, NO THROTTLE RESPONSE, LOSS OF SPEED ON HIGHWAY. DASH SHOWS WRENCH, CHECK ENGINE LIGHT. WAS ABLE TO PULL OFF ROAD, TURNED OFF ENGINE. RESTARTED CAR. SAME SITUATION WITHIN ANOTHER 3 MILES OF RESTART. AUTO ZONE VERIFIED CODE P2111. THIS FAILURE PUT THE FAMILY INTO A VERY DANGEROUS SITUATION AT HIGHWAY SPEEDS. *TR
| NHTSA ID Number: | 10547644 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 1FMCU0DG9BK**** |
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE DECELERATED INDEPENDENTLY AND THE ACCELERATOR PEDAL FAILED TO ENGAGE. THE CONTACT MENTIONED THAT THE WRENCH WARNING ICON WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 43,000 AND THE CURRENT MILEAGE WAS 45,000.
| NHTSA ID Number: | 10535186 |
|---|---|
| Consumer Location: | LEAGUE CITY, TX |
| VIN: | 1FMCU0DG9BK**** |
DRIVING HOME ON 4 LANE HIGHWAY AT POSTED SPEED LIMIT OF 45 MPH. SUDDENLY ENGINE SEEMED TO LOOSE POWER AND BEGAN TO SLOW DOWN. PUSHING DOWN ON ACCELERATOR HAD NO EFFECT. FINALLY ENGINE DIED. RESTARTED ENGINE BUT CAR ONLY JERKED AND JOLTED AS IT TRIED TO GO FORWARD. ENGINE DIED AND RESTARTED A COUPLE MORE TIMES, THEN DIDN'T WANT TO RESTART AT ALL. WARNING LIGHT ON INSTRUMENT PANEL SHOWED AN ORANGE WRENCH. A CITY PATROLMAN CAME SOON AND CALLED FOR A TOW TRUCK AS IT WAS DARK AND WE WERE ON A NARROW SHOULDER OF THE ROAD. HE SAID WE WERE IN A DANGEROUS PLACE. AFTER REPAIRS AT FORD DEALER, WE WERE TOLD IT WAS A FAILED THROTTLE BODY. THIS IS THE SECOND FORD ESCAPE IN OUR IMMEDIATE FAMILY TO INCUR THIS THROTTLE BODY PROBLEM/FAILURE IN JUST A FEW SHORT MONTHS. THE OTHER ONE STOPPED IN THE MIDDLE OF A BUSY INTERSECTION. *TR
| NHTSA ID Number: | 10533462 |
|---|---|
| Consumer Location: | INDIAN TRAIL, NC |
| VIN: | 1FMCU0DG9BK**** |
WHILE ACCELERATING FROM A STOPPED POSITION THE GAS PEDAL STOPPED WORKING AND THE CAR CAME TO AN IDLE SPEED IN TRAFFIC. I EXITED HIGHWAY AND IDLED ONTO THE RAMP TO THE NEAREST PARKING LOT. AFTER TURNING THE CAR OFF FOR A WHILE AND TRIED TO RESTART WITH HESITATION AND WAS ABLE TO DRIVE HOME AND TO THE NEAREST FORD DEALERSHIP THE NEXT DAY.(CROSSROADS FORD- INDIAN TRAIL, NC) THE SERVICE DEPARTMENT CLEANED THE INJECTORS AND FUEL THROTTLE BODY ALONG WITH A OIL CHANGE AND TRANSMISSION FLUSH.($300) THE CAR STILL HAD A IDLING ISSUE BUT I THOUGHT IT WAS JUST LEFT OVER RESIDUE CLEANING ITSELF OUT.( I HAVE COMPLAINED OF SHIFTING PROBLEMS/ACCELERATION PROBLEMS WITH CAR SINCE PURCHASE IN 2011. I HAVE TAKEN IT INTO KEITH HAWTHORNE FORD OF BELMONT (WHERE PURCHASED) SEVERAL TIMES WITH THIS COMPLAINT. NOTHING COULD EVER BE FOUND.) THE SECOND INCIDENT DATE IS 8-2-13. I WAS ON HWY 74 IN INDIAN TRAIL AND HAD PULLED OUT AHEAD OF TRAFFIC LEAVING A STOP LIGHT WITH PLENTY OF TIME TO ACCELERATE TO SPEED AND THE GAS PEDAL STOPPED WORKING AGAIN. I PUT MY FLASHERS ON AND IDLED TO THE NEXT PARKING LOT ON THE RIGHT WHICH WAS A FOOD LION SHOPPING CENTER. I WAS ALMOST REAR-ENDED BY A RED & WHITE TRACTOR TRAILER BECAUSE HE COULDN'T SLOW DOWN IN TIME, IT JUST WAS ABLE TO GET IN THE LEFT LANE BEFORE HITTING ME. SEVERAL CARS WERE BACKED UP AND SLAMMING ON BRAKES TO KEEP FROM HITTING ME. THERE WAS NO SAFE PLACE TO PULL OVER SO I HAD TO IDLE TO THE PARKING LOT. I TURNED THE CAR OFF AS IN THE EARLIER INCIDENT AND GOT IT RESTARTED AND WAS ABLE TO DRIVE IT THE MILE OR 2 BACK TO CROSSROADS FORD. I RECEIVED A CALL TODAY FROM THE SERVICE STAFF THAT THE FUEL THROTTLE BODY NEEDED TO BE REPLACED AND IT WOULD COST AN ADDITIONAL $500 TO WHICH THEY WOULD DEDUCT $100 FOR THE SERVICE PERFORMED 2 DAYS EARLIER. THE CAR REMAINS AT THE CROSSROADS FORD WHILE I AWAIT A CALL FROM A CUSTOMER SERVICE AGENT FOR THIS ISSUE. *TR
| NHTSA ID Number: | 10522275 |
|---|---|
| Consumer Location: | BROCKTON, MA |
| VIN: | 1FMCU0DG9BK**** |
AS I BEGAN ACCELERATING FROM A STOP I REACHED ABOUT 15MPH WHEN THE CAR SUDDENLY LOST POWER AND BEGAN TO VIBRATE VIOLENTLY.THE WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON. THE ENGINE LIGHT REMAINS ON. I WAS ABLE TO GUIDE THE CAR TO THE SIDE OF THE ROAD AND HAD IT TOWED TO THE SHOP.THE MECHANIC INFORMED ME THAT IT WAS THE THROTTLE BODY ASSEMBLY AND THE PARTS ARE ON BACKORDER FROM FORD AND HE WAS TOLD THERE WAS NO ETA. THE MECHANIC WAS ALSO TOLD THAT IT COULD TAKE UP TO A YEAR!!! HOW TO I PAY A CAR NOTE FOR A USELESS CAR AND HOW DO I GET TO WORK?! THE CAR IS NOT DRIVABLE AND THE FORD ESCAPES THAT ARE STILL ON THE ROAD ARE A DANGER TO ALL WITHOUT THIS PROBLEM BEING FIXED! *TR
