Components: SUSPENSION
January 01, 2004
TBD
Condition
Run & Drive
Damage
Collision
Title
Clear
| Dynamic Head Restraints | Not Available |
|---|---|
| Head Restraint | Not Available |
| Advanced Belt Feature | Not Available |
| Adjustable Upper Belt Anchorage | Not Available |
| Seat Belt Reminder System | Not Available |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Head/Torso | Driver, Front Passenger |
| Head/Torso | Driver, Front Passenger |
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Not Available |
|---|---|
| Safety Power Windows (Anti-Pinch) | Not Available |
| Safety Power Windows (Anti-Pinch) locations | Not Available |
| NHTSA ID Number: | 10636913 |
|---|---|
| Consumer Location: | ANN ARBOR, MI |
| VIN: | 1FMYU93164D**** |
VEHICLE BROUGHT INTO REPAIR SHOP AND FOUND THAT THE ENGINE CRADLE AND WAS ROTTED CONSIDERABLY. A RECALL NOTICE ON THIS PROBLEM WAS SENT TO THE CUSTOMER AND CUSTOMER TOOK INTO BRIGHT FORD, INC FOR THE RECALL. REPAIR WAS DONE SEVERAL MONTHS LATER AND RETURNED TO CUSTOMER MAY 16, 2004. THREE MONTHS LATER WE AGAIN HAVE THIS VEHICLE IN THE SHOP AND UPON INSPECTION THE LOWER CONTROL ARM BRACKET ROTTED OFF OF THE CRADLE AND CAUSED THE LOWER CONTROL ARM TO BE ONLY MOUNTED BY THE REAR BOLT. THIS CAR IS CONSIDERED A HAZARD TO DRIVE DUE TO THE RIGHT FRONT TIRE MOVEMENT NOT BEING CONTROLLED BY STEERING. BRIGHTON FORD ON THEIR INVOICE #19744, FOUND THE FRONT SUB FRAME RUSTING THROUGH ON RIGHT HAND SIDE. SENT QUOTE FOR NEW SUB-FRAME AND WERE DENIED AND THEY WERE TOLD TO PUT THIS CROSS BRACE ON THE VEHICLE. THIS REPAIR IS NOT IN LINE WITH THE REPAIRS THAT WERE NEEDED. THE VEHICLE CANNOT BE DRIVEN AT THIS TIME AND BRIGHTON FORD SAYS IT IS YOUR RESPONSIBILITY TO DETERMINE REPAIR. THIS WAS NOT A SAFE REPAIR AND KNOWINGLY TOLD CUSTOMER THAT IT WAS REPAIRED. *TR
| NHTSA ID Number: | 10636915 |
|---|---|
| Consumer Location: | ANN ARBOR, MI |
| VIN: | 1FMYU93164D**** |
VEHICLE BROUGHT INTO REPAIR SHOP AND FOUND THAT THE ENGINE CRADLE AND WAS ROTTED CONSIDERABLY. A RECALL NOTICE ON THIS PROBLEM WAS SENT TO THE CUSTOMER AND CUSTOMER TOOK INTO BRIGHT FORD, INC FOR THE RECALL. REPAIR WAS DONE SEVERAL MONTHS LATER AND RETURNED TO CUSTOMER MAY 16, 2004. THREE MONTHS LATER WE AGAIN HAVE THIS VEHICLE IN THE SHOP AND UPON INSPECTION THE LOWER CONTROL ARM BRACKET ROTTED OFF OF THE CRADLE AND CAUSED THE LOWER CONTROL ARM TO BE ONLY MOUNTED BY THE REAR BOLT. THIS CAR IS CONSIDERED A HAZARD TO DRIVE DUE TO THE RIGHT FRONT TIRE MOVEMENT NOT BEING CONTROLLED BY STEERING. BRIGHTON FORD ON THEIR INVOICE #19744, FOUND THE FRONT SUB FRMAE RUSTING THROUGH ON RIGHT HAND SIDE. SENT QUOTE FOR NEW SUB-FRAME AND WERE DENIED AND THEY WERE TOLD TO PUT THIS CROSS BRACE ON THE VEHICLE. THIS REPAIR IS NOT IN LINE WITH THE REPAIRS THAT WERE NEEDED. THE VEHICLE CANNOT BE DRIVEN AT THIS TIME AND BRIGHTON FORD SAYS IT IS YOUR RESPONSIBILITY TO DETERMINE REPAIR. THIS WAS NOT A SAFE REPAIR AND KNOWINGLY TOLD CUSTOMER THAT IT WAS REPAIRED. *TR
| NHTSA ID Number: | 11436088 |
|---|---|
| Consumer Location: | MACON, GA |
| VIN: | 1FMYU03154K**** |
There seems to be a wiring grounding problem. I have had to replace multiple alternators over the length of time that I've had this vehicle. Whenever I have to use my windshield wipers during mid to heavy rain, along with lights, and heat/ac. The next day my alternator doesn't respond properly and generally will not run. After checking batteries, replacing batteries, blown fuses, I still end up having to get a new alternator. Which last until I back in the same situation. This car has completely shutoff while driving on the interstate and in traffic. The cigarette lighters do not work properly either; therefore I'm not able to charge my phone or use navigation systems.
| NHTSA ID Number: | 11422592 |
|---|---|
| Consumer Location: | OBERLIN, OH |
| VIN: | 1FMYU03164D**** |
after experiencing steering issues with this vehicle I had it inspected by a mechanic and was told the sub frame was rusted out. my research indicated repairs may be covered under a recall for this issue but found no recalls for this vin. the problem is exactly as described on the Ford web site yet this vehicle is not covered. was curious as to whether there is something that could be done.
| NHTSA ID Number: | 11418853 |
|---|---|
| Consumer Location: | SILVERTHORNE, CO |
| VIN: | 1fmyu93144k**** |
in an attempt t improve the safety and drivability of m 2004 ford escape I went to have my shocks, struts, control arms, sway bar end links and ball joints and steering arms replaced. upon the installation I was informed that the rust on the sub frame is at a critical level and in danger of catastrophic failure. I did some research and found that the recall on the sub frame existed. however my local dealership denied that this recall existed for my vehicle. I was able to get the majority of the parts installed but there is issues with the threads inside the subframe that the hardware attaching the suspension components to the vehicle. I am reading that the "fix" for this recall is installing a support brace but do not fee that is an acceptable repair as the wheels may literally fall off of the car taking the front suspension with them as they go.
| NHTSA ID Number: | 11405483 |
|---|---|
| Consumer Location: | SAINT JOHNS, FL |
| VIN: | 1FMYU93114D**** |
THE WHOLE UNDERBODY IS RUSTING AWAY ESPECIALLY THE FRAME, COULDN'T EVEN GET REGULAR MAINTENCE DONE SINCE THE RUST SO BAD. WE ALWAYS WASHED THE UNDERBODY AFTER IT SNOWED AND THAT DIDN'T STOP THE RUST FROM EATING AWAY THE SUV. I SEE THERE IS A RECALL FOR MY YEAR BUT WHEN I DO A VIN CHECK IT SAYS NO RECALL OPEN FOR MY VEHICLE. I HAD TO GET A WINDOW PUT IN HAD 4 DIFFERENT COMPANIES COME OUT TILL I COULD GET SOME ONE WILLING TO PUT IT IN SINCE THEY WHERE SCARED OF THE PINCH WHEEL FROM BEING SO RUSTY. THE FRAME IS SO BAD YOU CAN SEE THROUGH IT, I SCARED IT GOING TO BREAK AND LEAVE ME STRANDED OR WORSE IN A CAR ACCIDENT!
| NHTSA ID Number: | 11319742 |
|---|---|
| Consumer Location: | CANDLER, NC |
| VIN: | 1FMYU92164K**** |
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT THE SUBFRAME WAS RUSTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO ASHEVILLE FORD LOCATED AT (611 BREVARD RD ASHEVILLE NC 28806 828 253 2731) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER 14V165000 (STRUCTURE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS CONTACTED BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 180,000.
| NHTSA ID Number: | 11315554 |
|---|---|
| Consumer Location: | SMITHFIELD, RI |
| VIN: | 1FMCU93174K**** |
COLLEGE AGE DAUGHTER RECEIVED A CAR FROM GRANDPARENTS, 2004 FOR ESCAPE GARAGED ITS ENTIRE LIFE. RECEIVED AT 88,000 MILES. OVER THE PAST FEW DAYS, NOTICED A BANGING IN TRUNK AREA. REAR PASSENGER WHEEL WELL AND SHOCK TOWER MOUNTING AREA HAS RUSTED OUT AND THE SHOCK IS "FLOATING" IN PLACE. CAR CURRENTLY ONLY HAS 109,000 MILES ON IT! IF THIS IS SUCH A PROBLEM AS WE HAVE SEEN, THIS IS CLEARLY A MANUFACTURING DEFECT, AND SOMETHING THIS DETRIMENTAL SHOULD BE ISSUED A RECALL!!! CURRENTLY TRYING TO WEIGH OPTIONS AS THE REST OF THE VEHICLE RUNS GREAT, ENGINE IS STRONG, BUT THE COST TO REPAIR (IF WE CAN FIND SOMEONE WHO WILL) ALMOST EQUALS THE CURRENT VALUE OF THE CAR! NOW I HAVE A COMMUTING COLLEGE STUDENT WITH ONLY A PART TIME JOB WHO WILL NEED A CAR! SHAME ON YOU FORD FOR NOT STEPPING UP TO ACKNOWLEDGE THIS DEFECT! WE ARE ALSO LOOKING AT POTENTIAL LAWSUITS BECAUSE AS MENTIONED THIS CAR WAS PREVIOUSLY ENCLOSED AND STORED IN A GARAGE ALL ITS LIFE AND WAS ONLY DRIVEN BY HER GRANDMOTHER TO RUN OUT TO LOCAL STORES, ETC. SHAME!
| NHTSA ID Number: | 11311078 |
|---|---|
| Consumer Location: | PEKIN, IL |
| VIN: | 1FMCU041X4K**** |
JUST BOUGHT MY 2004 FORD ESCAPE K FRAME FRONT PASSENGER LOWER CONTROL ARM MOUNT RUSTED OUT EXACTLY THE WAY IT IS DESCRIBED IN RECALL CODE 14S02 AND MY CAR VIN IS NOT ON THE RECALL LIST FOR LOWER CONTROL ARM
| NHTSA ID Number: | 11242847 |
|---|---|
| Consumer Location: | NORTH CHESTERFIELD, VA |
| VIN: | 1FMCU94134K**** |
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STARTED TO VEER TO THE RIGHT AND THE FRONT PASSENGER WHEEL STARTED TO MAKE A LOUD NOISE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND DISCOVERED THAT THE PASSENGER SIDE LOWER CONTROL ARM HOUSING WAS SEVERELY CORRODED AND THE FRONT DRIVER'S SIDE LOWER CONTROL ARM WAS BEGINNING TO FAIL. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,500.
| NHTSA ID Number: | 11219534 |
|---|---|
| Consumer Location: | BOSTON, MA |
| VIN: | 1FMYU021X4K**** |
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. AN INDEPENDENT MECHANIC STATED THAT THE LOWER CONTROL ARM WAS RUSTED THROUGH ON THE FRONT PASSENGER SIDE WHEEL. THE MECHANIC ALSO STATED THAT A USED SUBFRAME WOULD BE NEEDED TO REPAIR THE VEHICLE. THE CONTACT CALLED JACK MADDEN FORD (825 BOSTON-PROVIDENCE TURNPIKE, NORWOOD, MA 02062, (781) 762-4200) AND WAS INFORMED TO CALL THE MANUFACTURER. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND ADVISED HER TO CALL NHTSA. THE FAILURE MILEAGE WAS 133,000.
| NHTSA ID Number: | 11190114 |
|---|---|
| Consumer Location: | MINNEAPOLIS, MN |
| VIN: | 1FMYU93174K**** |
AS WITH ALL OTHER POSTINGS THE REAR PASSENGER WHEEL WELL HAS COMPLETELY RUSTED OUT.AND THE CAR STARTED MAKING VERY LOUD CLUNKING NOISES. I DO NOT KNOW THE EXACT MOMENT THE WHEEL WELL COMPLETELY DEGRADED. THE REPAIR SHOP SAID IT IS NOT REPAIRABLE. SO WE ARE JUST NOW OUT A CAR. I JUST SPENT WAY TOO LONG CHATTING WITH SOMEONE FROM FORD WHO GAVE ME A POSTAL ADDRESS TO SEND A COMPLAINT TO. I THINK EVERYONE WHO HAS HAD THE ISSUE SHOULD SEND A COMPLAINT. MAIL: FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER, P.O. BOX 6248, DEARBORN, MI 48126, I AM ALSO CONSIDERING HIRING A LAWYER. I THINK THIS IS JUST WRONG. MY SON IS A COLLEGE STUDENT AND LEFT WITHOUT A CAR WHEN THIS IS OBVIOUSLY AN INFERIOR PRODUCT AND I CAN NOT BELIEVE THIS IS THE SERVICE THAT FORD WANTS TO PROVIDE. IF YOU WOULD LIKE TO BE A PART OF THE LAWSUIT PLEASE CONTACT ME AT [XXX]. THIS IS INSANE THAT THEY HAVE ADMITTED THE ISSUE, RECALLED THE FRONT END, CAME UP WITH AN INFERIOR SOLUTION AND NOW ARE GOING TO JUST SAY THERE IS NO RECALL. THIS IS A DANGEROUS ISSUE. THEY AT THE VERY LEAST SHOULD BUY PEOPLES ESCAPES FOR THE VALUE THEY WOULD BE WORTH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
| NHTSA ID Number: | 11184424 |
|---|---|
| Consumer Location: | BURKE, VA |
| VIN: | 1FMCU94124K**** |
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING 65 MPH ON THE HIGHWAY, THE REAR DRIVE AXLE FRACTURED CAUSING THE REAR DRIVERS SIDE WHEEL TO DETACH. AS A RESULT, THE VEHICLE SPUN OUT OF CONTROL AND BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS UNABLE TO BE DRIVEN. A POLICE OFFICER ASSISTED WITH MOVING THE VEHICLE OFF THE ROAD AND TOWING THE VEHICLE TO A FACILITY. AN APPOINTMENT WAS MADE WITH QUICK LANE AT APPLE FORD LINCOLN (8800 STANFORD BLVD, COLUMBIA, MD 21045, (410) 290-1100) FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
| NHTSA ID Number: | 11173313 |
|---|---|
| Consumer Location: | SAGINAW, MI |
| VIN: | 1FMYU03174D**** |
VEHICLE WAS U ABLE TO CONTROL,CONSTANT ISSUES WITH TRANSMISSION AND IDLE KEPT GETTING STUCK,SPEED UP ON ITS OWN AND WAS UNABLE STOP WITHOUT THROWING CAR IN PARK WHILE DRIVING
| NHTSA ID Number: | 11172590 |
|---|---|
| Consumer Location: | SAINT LOUIS, MO |
| VIN: | 1FMCU93128K**** |
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE STARTING THE VEHICLE, THE STEERING WHEEL WAS DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED BOMMARITO FORD (675 DUNN RD, HAZELWOOD, MO 63042, (314) 895-0600) AND WAS INFORMED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
| NHTSA ID Number: | 11170739 |
|---|---|
| Consumer Location: | FORT ATKINSON, WI |
| VIN: | 1FMCU94144K**** |
RECENTLY PURCHASED CAR, CHECK ENGINE LIGHT CAME ON. DIAGNOSTICS SCAN SHOWS 2ND CYLINDER MISFIRE, IGNITION COIL FAULTY. WENT ONLINE TO CHECK COMMON ISSUES WITH THIS MODEL..IT IS A COMMON ISSUE WITH MOST 04 ESCAPES. LOTS OF COMPLAINTS FOR WHEEL WELL RUST..UPON INSPECTION, MINE TOO IS CORRODED AND THE SHOCK IS COMING THROUGH THE FLOOR BOARD IN THE HATCH. I HEARD NOISES WHILE DRIVING BUT HADN'T INSPECTED IT UNTIL NOW, AS I JUST BOUGHT THIS VEHICLE. THE CORRODED SPOTS WERE CONCEALED UNDER THE CARPET. UNSAFE TO DRIVE. MY PHOTOS ARE TOO LARGE TO UPLOAD.
| NHTSA ID Number: | 11157313 |
|---|---|
| Consumer Location: | NORTH BLENHEIM, NY |
| VIN: | 1FMCU9415KA**** |
ON THURSDAY 15 NOVEMBER 2018, I PARKED MY 2004 FORD ESCAPE LTD IN A PARKING-LOT AND WENT INTO MY OFFICE. WITHIN ONE HOUR, A FIRE BEGAN IN THE ENGINE COMPARTMENT THAT QUICKLY SPREAD TO THE REST OF THE VEHICLE. THE CAUSE OF THE FIRE IS UNKNOWN. THE VEHICLE WAS DETERMINED A TOTAL LOSS BY MY INSURANCE COMPANY.
| NHTSA ID Number: | 11152851 |
|---|---|
| Consumer Location: | ERIE, PA |
| VIN: | 1FMYU93163K**** |
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL FAILED DUE TO SEVERE RUST AND CORROSION OF THE SUBFRAME. THE CONTACT ATTEMPTED TO REPLACE THE CONTROL ARMS AND NOTICED THAT A HUGE CHUNK ON THE SUBFRAME WAS ROTTED AND CORRODED WITH A LARGE HOLE NEAR THE FRONT PASSENGER SIDE OF THE SUBFRAME. THE CONTACT STATED THAT THE STEERING WHEEL WAS APPROXIMATELY 40 DEGREES OFF BALANCE. IN ADDITION, THE STEERING WHEEL WAS ADJUSTED WHILE TURNING LEFT OR RIGHT TO PREVENT INDEPENDENTLY INTRUSIVE STEERING DUE TO THE STEERING IMBALANCE. THE CONTACT WAS UNABLE TO MAKE REPAIRS TO THE VEHICLE DUE TO THE DAMAGE ASSOCIATED WITH THE MOUNT OF THE SUBFRAME THAT HAD PARTIALLY DETACHED FROM THE VEHICLE. THE CONTACT CONCLUDED THAT ANY REPLACEMENT MEASURES IN RELATION TO THE FAILURE WOULD BE FAULTY. CHAMPION FORD VOLVO (2502 WEST 26TH STREET, ERIE, PENNSYLVANIA 16506, (814) 878-2500) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS INSPECTED IN 2014 PER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE), IN WHICH THE CROSSBRACE WAS APPLIED TO THE VEHICLE FOR PREVENTATIVE SUBFAME DAMAGE IN JULY OF 2014. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.
| NHTSA ID Number: | 11144682 |
|---|---|
| Consumer Location: | COPPERAS COVE, TX |
| VIN: | 2FMDA51624B**** |
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTO FORD (A, 3301 EAST CENTRAL TEXAS EXPRESSWAY, KILLENE, TEXAS 76543 (254) 699-2629) WAS MADE AWARE OF THE RECALL IN 2015 AND STATED THAT THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THEREAFTER THERE WAS NO RESPONSE FROM THE DEALER AFTER CONTINUED ATTEMPTS TO COMMUNICATE VIA TELEPHONE/VOICEMAIL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
| NHTSA ID Number: | 11130904 |
|---|---|
| Consumer Location: | SCOTTVILLE, MI |
| VIN: | 1FMYU93184K**** |
WHEN HITTING A BUMP IN THE ROAD, CAR PULLS SIDEWAVS. GOT CHECKED OUT. THEY FOUND EXCESSIVE CORROSION ON ENGINE CRADLE AND STEERING COMPONENTS WERE LOOSE AND AFFECTED BY EXCESSIVE CORROSION ON ENGINE CRADLE. STABILIZER ROD IS ALMOST READY TO FALL OFF. THEY ADVISED US NOT TO DRIVE THE CAR UNTIL ALL COMPONENTS ARE REPAIRED. STEERING IS ERRATIC AND TIRES SQUEAL WHEN TURNED LEFT OR RIGHT.THERE IS A RECALL FOR 386,000 OF THESE VEHICLES IN ROAD SALT STATES. WE LIVE IN ONE OF THEM, MICHIGAN. WHEN FORD PUT THE CAR ON THE RACK, THEY SAID SOMETHING IS SERIOUSLY WRONG: THAT THE WHEELS WERE BOWED OUT.BOUGHT CAR FROM FORD AFTER A 3-YEAR LEASE WAS OVER. NO PROBLEMS TIL NOW. THE CAR IS NOW 14 YEARS OLD, MILEAGE IS APPRX. 128,000.
| NHTSA ID Number: | 11129616 |
|---|---|
| Consumer Location: | MANDAN, ND |
| VIN: | 1FMYU93174D**** |
THE VEHICLE WAS A 2004 FORD ESCAPE. IT WAS PARKED ON THE STREET, EVERYTHING WAS TURNED OFF AND THE VEHICLE WAS NOT RUNNING. I WAS IN WORK WHEN I WAS INFORMED THAT MY VEHICLE WAS ON FIRE. NOTHING WAS ON TO START THIS FIRE, IT HAPPENED SPONTANEOUSLY. THE FIRE SEEMS TO HAVE STARTED IN THE VICINITY OF THE DRIVERS SIDE ENGINE BAY. PREVIOUS TO THIS INCIDENT, THERE WERE NO MECHANICAL OR ELECTRICAL ISSUES WITH THE VEHICLE.
| NHTSA ID Number: | 11121758 |
|---|---|
| Consumer Location: | WEST BEND, WI |
| VIN: | 1FMYU93164K**** |
I WAS DRIVING DOWN THE HIGHWAY AND I LOST CONTROL OF MY VEHICLE I HAD NO STEERING TRUCK WAS SHIMMYING ALL OVER THE ROAD. WAS ABLE TO GET IT SLOWED DOWN AND UNDER CONTROL OVER TO THE SHOULDER OF THE ROAD AND WAS ABLE TO DRIVE IT SLOWLY OFF OF THE HIGHWAY WAS ABOUT 1 MILE FROM MY HOUSE. IT HAS NO STEERING WAS LOOKING UNDERNEATH OF TRUCK AND THE FRAME IS ROTTED ALL AROUND WHERE THE RECALL PART WAS PUT IN.
| NHTSA ID Number: | 11115576 |
|---|---|
| Consumer Location: | LOUISVILLE, KY |
| VIN: | 1FMYU021X4K**** |
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A DITCH. THE STEERING WHEEL AIR BAG DEPLOYED. A POLICE REPORT WAS NOT FILED. THE DRIVER SUSTAINED BRUISING TO THE LEGS AND WAS UNCONSCIOUS. MEDICAL TREATMENT WAS RECEIVED. THE CONTACT WAS UNCERTAIN IF THE FRONT PASSENGER AND CURTAIN AIR BAGS DEPLOYED. THE VEHICLE WAS TOWED TO A POLICE IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR A DEALER. THE MANUFACTURER ISSUED NHTSA CAMPAIGN NUMBER: 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL); HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INQUIRED ABOUT ACCESS TO THE VEHICLE TO INVESTIGATE THE CAUSE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 177,000.
| NHTSA ID Number: | 11103928 |
|---|---|
| Consumer Location: | BELLEVUE, WA |
| VIN: | 1FMYU92154K**** |
ON DECEMBER 2, 2016 I BOUGHT A 2004 FORD ESCAPE FROM CAR HOP IN TACOMA, WA. WITH A $ 800 DOLLAR DOWN PAYMENT.AFTER ABOUT 3 MONTHS THE CAR STARTED OVERHEATING. HAD IT FLUSHED. SEEMED TO FIX THE PROBLEM. STARTED AGAIN IN FEB OF 2017. TOOK IT INTO A SHOP OF CAR HOPS AND THEY SAID IT WAS WATER PUMP. WENT BACK TO HAVE REPLACED AND WAS TOLD THEY NO LONGER WORKED WITH CAR HOP. I NEED MY CAR FOR WORK I AM A CAREGIVER SO MY CAR IS NEEDED. WELL I HAD MY CAR TOWED TO A SHOP TOWARDS THE END OF MAY OF THIS YEAR, THE SHOP WAS A AND M AUTOMOTIVE. I PAIDED 533.69 TO GET WATER PUMP PUT IN. PROBLEM WAS NOT SOLVED. STILL OVER HEATING THEY SAID IT WAS A HEAD GASKET AND NEEDED A NEW ENGINE CAR TOWED BACK HOME SET THERE FOR ABOUT A WEEK AND HALF. ON JUNE 7TH HAD THE CAR TOWED TO MEINEKE, BECAUSE CAR HOP WORKS WITH THEM. IN THE MIST OF ALL THIS FROM THE START I CALLED CAR HOP AND TOLD THEM TO COME GET THE CAR I WAS NOT PAYING FOR SOMETHING THAT DOES NOT RUN. THIS IT TOOK 3 OR 4 TIMES TO GET TO THEM BECAUSE THEY CAN NOT COMMUNICATE. I WAS 130 LATE FROM MY MAY 15TH PAYMENT. THY KEPT ASKING FOR THAT NOT EVEN TALKING ABOUT REPAIRS. FINALLY, AFTER A WEEK THEY HAD MT TOW THE CAR TO MEINEKE ON JUNE 7TH. WAS TOLD IT WOULD TAKE UP TO 48 HOURS TO GET AN ESTIMATE. WELL AFTER 4 DAYS I CALLED THEM AND THEY SAID THEY STILL HAVE NOT RECEIVED THE ESTIMATE BUT CONTINUED ASKING FOR THE 130 AND STILL HAVE NOT APPLIED THE 533 TO MY ACCOUNT. CALLED AGAIN AFTER 2 DAYS SAME THING. ON JUNE 18TH I CALLED MEINEKE AND GOT ESTIMATE WITHIN 15 MINS. I EMAILED IT TO CAR HOP, NOW THEY ARE SAYING THEY NOT APPLYING THE 533 AND DID NOT DECIDE WHAT TO DO. PLUS, THEY ARE SAYING THEY WON'T HELP BECAUSE IT IS NOT COVERED BY WARRANTY. THEY KNEW THIS FROM THE DAY I TOLD THEM TO COME GET IT. THEY TOLD ME THEY WOULD HELP GET FIXED. I HAVE RECEIVED NOTHING BUT LIE AFTER LIE, POOR POOR CUSTOMER SERVICE. PLEASE HELP ME
| NHTSA ID Number: | 11100474 |
|---|---|
| Consumer Location: | RIVERVIEW, FL |
| VIN: | 1FMYU921X4K**** |
I AM A MOTHER OF THREE CHILDREN WHOM I USE MY FORD TO DRIVE TO SCHOOL, I ALSO DEPEND ON IT TO GET ME TO WORK THREE WEEKS AGO I WAS ON MY WAY TO WORK MY CHILDREN PRESENT IN CAR WHEN WE HEARD A LOUD BANG FROM THE BACK OF MY SUV I PULLED OFF TO THE SIDE OF THE ROAD IMMEDIATELY TO CHECK OUT THE VEHICLE NOTHING SEEMED TO BE WRONG SO I RESUMED DRIVING FROM THAT DAY WHEN I DROVE THE CAR THERE WAS A CLANKING SOUND IN THE CABIN IT SOUNDED LIKE ONE OF MY DOORS WASN'T SHUT ALL THE WAY WHEN THEY WERE ALL SHUT. I HAD MY FATHER INSPECT MY FORD AND HE DISCOVERED THE PROBLEM. THE SUVS RIGHT REAR SHOCK HAD POPPED THREW THE PLASTIC CASING IN THE REAR OF MY SUV DUE TO THE ENTIRE MOUNT AND WHEEL WELL HAS COMPLETELY RUSTED AWAY. I CAN'T AFORD TO GET IT FIXED AND IT IS NOT SAFE TO DRIVE. I NEED HELP. THANK YOU.
| NHTSA ID Number: | 11090892 |
|---|---|
| Consumer Location: | GLOUCESTER, MA |
| VIN: | 1FMCU93144D**** |
DRIVING DON HIGHWAY MADE A GRINDING NOISE AND STOPPED ACCELERATING. MECHANIC TOLD ME THE TRANSMISSION SPIT OUT MY AXLES AND WOULD NOT HOLD THEM IN.
| NHTSA ID Number: | 11082497 |
|---|---|
| Consumer Location: | WORCESTER, MA |
| VIN: | 1FMYU931X4K**** |
IT SEEMS ONE DAY I NOTICED MY AIRBAG LIGHT ON. IT IS USUALLY ON CONSTANTLY OR BLINKING. I AM NOT SURE WHY IT STAYS ON. I SEE A LOT OF COMPLAINTS ABOUT THESE AIRBAGS ON THIS SITE. I WISH I KNEW THIS PROBLEM PRIOR TO PURCHASING THIS CAR. I ALSO JUST RECENTLY HAD THE HOOD RELEASE CABLE BREAK ON ME. CALL THE DEALERSHIP AND THEY DON'T MAKE THEM ANYMORE. GREAT! WONDERFUL! WHEN I WENT TO THE PARTS STORE THE COUNTER PERSON SAID THAT THIS WAS THE 5TH FORD HOOD RELEASE THAT THEY HAD PEOPLE LOOKING FOR IN LESS THAN A MONTH. IS THERE SOME KIND OF RECALL FOR THE HOOD RELEASE CABLE? SHOULD THERE BE??
| NHTSA ID Number: | 11074957 |
|---|---|
| Consumer Location: | CINCINNATI, OH |
| VIN: | 1FMYU02114D**** |
I WAS DRIVING ON A CITY STREET,BEGAN HAVING TROUBLE STEERING AND HEARD A LOUD NOISE FROM THE FRONT PASSENGER SIDE. ALMOST LIKE A FLAT TIRE. TOOK THE CAR TO THE DEALER AND WAS TOLD THE RIGHT FRONT SUB FRAME WAS RUSTED THROUGH. WAS TOLD THAT THE RECALL HAD ALREADY BEEN CLOSED AND THERE WAS NOTHING THEY COULD DO. MILEAGE IS AT 95000. WROTE TO CUSTOMER CARE FOR FURTHER ASSISTANCE AND WAS TOLD AGAIN THAT THERE WAS NOTHING THEY WILL DO. NHTSA SAFETY RECALL 14V-165.
| NHTSA ID Number: | 11074786 |
|---|---|
| Consumer Location: | VINTON, VA |
| VIN: | **** |
CPSC:ABOUT A MONTH AGO I NOTICED A LOUD NOISE COMING FROM THE REAR PASSENGER SIDE OF MY VEHICLE WHEN GOING OVER BUMPS IN THE ROAD. UPON INSPECTION, I FOUND THE SHOCK CASING ON THE REAR PASSENGER SIDE IS COMPLETELY RUSTED OUT AND MY SHOCK MOUNT IS NO LONGER ATTATCHED TO MY VEHICLE. *DT *JS
| NHTSA ID Number: | 11073520 |
|---|---|
| Consumer Location: | NOBLESVILLE, IN |
| VIN: | **** |
PASSENGER SIDE REAR WHEEL WELL RUSTING AWAY. SHOCK TOWER MOUNT IS IN TREMENDOUS JEOPARDY. I HAVE LOOKED AT DOZENS OF SIMILAR MODEL YEAR ESCAPES THIS WEEKEND, INCLUDING ONE I OWN, AND THEY ARE ALL FINE. A REVIEW OF THE INTERNET SHOWS I AM NOT ALONE THOUGH. THOUSANDS OF REPORTS OF THE SAME ISSUE. WHAT TO DO?
| NHTSA ID Number: | 11064727 |
|---|---|
| Consumer Location: | BALDWINSVILLE, NY |
| VIN: | **** |
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING 65 MPH, THE VEHICLE SPONTANEOUSLY CAUGHT FIRE UNDER THE HOOD AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THERE WERE NO INJURIES. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE. A POLICE REPORT WAS FILED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
| NHTSA ID Number: | 11062760 |
|---|---|
| Consumer Location: | HARRISON, MI |
| VIN: | 1FMYU03184D**** |
THE BACK LATCH TO THE WIDOWS FELL OFF. NOT SAFE! WAS NOT MOVING, PARKED.
| NHTSA ID Number: | 11062499 |
|---|---|
| Consumer Location: | WHITESBORO, NY |
| VIN: | 1FMCU9GX1EU**** |
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING UNKNOWN SPEEDS, SMOKE EMERGED FROM THE HOOD AND THE VEHICLE SPONTANEOUSLY CAUGHT FIRE WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED A LOCAL DEALER (DON'S FORD, 5712 HORATIO ST, UTICA, NY 13502) AND WAS INFORMED TO CONTACT THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER AT 1-800-392-3673 AND GOT THE AUTOMATED SYSTEM BEFORE THE CALL DISCONNECTED. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
| NHTSA ID Number: | 11033470 |
|---|---|
| Consumer Location: | ERIE, CO |
| VIN: | 1FMCU04124K**** |
THE TWO HINGES HOLDING THE REAR WINDOW TO THE TAILGATE ARE BADLY CORRODED TO THE POINT THAT THE METAL BOLTS HAVE FAILED AND THE REAR WINDOW IS NOW A SAFETY HAZARD AND COULD FALL OFF DURING NORMAL DRIVING.
| NHTSA ID Number: | 11033071 |
|---|---|
| Consumer Location: | ORRVILLE, OH |
| VIN: | 1FMYU93104K**** |
ON 916/17, WE WERE JUST GETTING OFF THE ENTRANCE ONTO ROUTE 276, EAST BOUND, NORTH OF PHILLY. I WAS STARTING TO ACCELERATE AND MERGE WITH TRAFFIC WHEN THE ACCELERATOR PEDAL SUDDENLY WENT TO THE FLOOR ON ITS OWN. I THEN TURNED OFF THE ENGINE WITH THE KEY AND WAS ABLE TO PULL OFF THE RIGHT HAND SIDE OF THE ROAD. AFTER WE WERE TOWED A MECHANIC WAS ABLE TO LIFT THE PEDAL AFTER DETANGLING IT FROM THE CRUISE CONTROL CABLE. THERE WAS A RECALL FOR FAULTY CRUISE CONTROL (STICKING ACCELERATOR PEDAL) IN 2015. I TOOK MY VEHICLE IN FOR THE RECALL AND IT WAS REPAIRED BY A FORD DEALER ON 6/1/15. THE RECALL NOTICE # IS 12S37/NHTSA RECALL 12V-353 I DO NOT HAVE THE ABILITY TO SCAN A REPAIR BILL, WHICH AMOUNTED TO A MECHANIC TYING THE CABLE UP OUT OF THE WAY OF THE PEDAL
| NHTSA ID Number: | 11031996 |
|---|---|
| Consumer Location: | DELAND, FL |
| VIN: | 1FMYU93144K**** |
REAR PASSENGER INNER FENDER WELL RUSTED OUT, CAUSING THE SHOCK MOUNT AND SHOCK TO COME DISCONNECTED. THE SHOCK NOW HAS NOTHING TO CONNECT TO.
| NHTSA ID Number: | 11024059 |
|---|---|
| Consumer Location: | PUNXSUTAWNEY, PA |
| VIN: | 1FMCU93114K**** |
MY 2004 FORD ESCAPE JUST REACHED 120,000 MILES AND MY AIRBAG LIGHT CAME ON WHILE I WAS DRIVING HOME FROM WORK ON NIGHT. THE NEXT DAY I TOOK IT TO DEALER TO SEE WHAT WAS WRONG, THEY SAID IT WAS SEAT BELT PROBLEM AND IT WOULD COST $400-$500 TO FIX IT. SO I DECIDED TO GET A SECOND OPINION & I TOOK IT TO A MECHANIC THAT DOES ALL MY REPAIRS TO SEE WHAT HE WOULD SAY. HE PUT IT ON COMPUTER TO SEE WHAT SHOWED UP AND IT SAYS SIDE AIRBAG OPEN CIRCUIT. I CALLED DEALER TO SEE WHY THEY SAID IT WAS SEAT BELT ISSUE AND DEALER SAID THEY GET A LOT OF OLDER ESCAPES IN WITH AIRBAG LIGHTS AND ITS USUALLY JUST SEAT BELT ISSUE. I PERSONALLY DON'T TRUST THE DEALER NEAR ME BUT DON'T WANT TO DRIVE 1 HR AWAY TO ANOTHER DEALER. MY MECHANIC IS DOING RESEARCH FOR ME. I TRUST HIM BEFORE THE DEALER. OBVIOUSLY THERE IS ISSUES THE AIRBAGS IN THE 2004 FORD ESCAPE AND THERE NEEDS TO BE AN INVESTIGATION SO A RECALL CAN TAKE AFFECT. HOPEFULLY NO ONE GETS IN AN ACCIDENT AND GETS HURT OR KILLED BC OF THIS ISSUE.
| NHTSA ID Number: | 11022406 |
|---|---|
| Consumer Location: | MADISON, WI |
| VIN: | 1FMYU931X4K**** |
THE REAR PASSENGER SIDE SUSPENSION HAS COMPLETELY BROKEN OFF AND HANGS FREELY. HAD IT INSPECTED AT A LOCAL GARAGE AND WAS INFORMED THIS WAS AN EXTREMELY COMMON PROBLEM FOR THIS TYPE OF VEHICLE, AND THAT A SAFETY RECALL SHOULD'VE BEEN PUT IN PLACE DUE TO THE ROUTINE FAILURES OF THIS PART. I'M NOW FORCED TO DRIVE A DANGEROUS VEHICLE TO GET TO WORK AND RESPOND TO EMERGENCIES.
| NHTSA ID Number: | 11020115 |
|---|---|
| Consumer Location: | OAKDALE, MN |
| VIN: | 1FMYU02144K**** |
NHTSA CAMPAIGN NUMBER 14V16500. LOWER CONTROL ARM ON THE FRONT PASSENGER SIDE LOSE, RESULTING IN LOSS OF STEERING CONTROL AND INCREASED RISK OF ACCIDENT WHEN DRIVING. IT MAY BE DUE TO RUST AND CORROSION FOR THE LOSE BOLT THAT HOLDS THE UNDERNEATH BRACKET.
| NHTSA ID Number: | 11018841 |
|---|---|
| Consumer Location: | CARY, IL |
| VIN: | 1FMCU93124K**** |
CATASTROPHIC FAILURE OF THE FRONT SUB-FRAME ENGINE CRADLE ASSEMBLY. IT COMPLETELY RUSTED APART ON THE PASSENGER SIDE CAUSING THE LOWER CONTROL ARM TO COME LOOSE. MY DAUGHTER WAS DRIVING WHEN IT CAME LOOSE CAUSING THE ESCAPE TO RUN OFF THE ROAD. THANKFULLY THERE WAS PLENTY OF SHOULDER ON THE RURAL ROAD AND NO ONE WAS HURT. HAD THIS BEEN IN TRAFFIC, AN ACCIDENT WOULD HAVE BEEN INEVITABLE. CALLED FORD CUSTOMER SERVICE - NO HELP, THERE IS NOTHING THEY CAN DO. THE CAR HAS BEEN GARAGE KEPT, WELL MAINTAINED WITH ON 70K MILES. NOTHING ELSE IS RUSTED. THIS IS CLEARLY A DEFECTIVE PART. MORE DISTURBING IS THAT THERE WAS A RECALL 14S04 BACK IN 2014. ALL THAT WAS DONE WAS TO ADD REINFORCEMENT CROSS BRACE IF RUST WAS PRESENT. THIS DID NOT ADDRESS THE DEFECTIVE PART, NOR, DID THE FORD DEALER NOTIFY US OF THE RUSTING PART WHICH WAS DESTINE TO FAIL. BASED ON THIS TYPE OF PRODUCT SUPPORT AND CONCERN FOR CUSTOMER SAFETY, WE WILL BE LOOKING ELSEWHERE FOR VEHICLES IN THE FUTURE.
