Components: STEERING
May 27, 2020
TBD
Condition
Run & Drive
Damage
Collision
Title
Clear
| Rearview Video Systems | Standard |
|---|
| Dynamic Head Restraints | Not Available |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat, 3rd row |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat, 3rd row |
| Torso/Pelvis | Driver, Front Passenger |
| Knee | Front Passenger |
| Additional Air Bags | Inflatable Seat Belt |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat, 3rd row |
|---|---|
| Safety Power Windows (Anti-Pinch) | Available |
| Safety Power Windows (Anti-Pinch) locations | Driver |
| NHTSA ID Number: | 11326299 |
|---|---|
| Consumer Location: | VALE, NC |
| VIN: | 1FM5K7D81GG**** |
I WENT TO PULL OUT OF MY DRIVEWAY AND MY VEHICLE'S POWER STEERING COMPLETELY LOCKED UP AND I WAS UNABLE TO STEER MY VEHICLE. I MANAGED TO AT LEAST BACK IT STRAIGHT BACK INTO MY DRIVEWAY TO BE OUT OF THE ROAD, AND CALLED THE CLOSEST FORD DEALERSHIP TO ME. I HAD 3 LIGHTS COME ON MY DASH WITH THESE MESSAGES; HILLSTART ASSIST NOT AVAILABLE, SERVICE ADVANCETRAC, AND STEERING ASSIST FAULT SERVICE REQUIRED. MY VEHICLE HAD TO BE TOWED TO THE DEALERSHIP, AND THE ENTIRE POWER STEERING HAS TO BE REPLACED, WHICH THE REPAIR COSTS $2300 TO FIX. IF I WOULD HAVE BEEN MOVING AT A FASTER SPEED THIS COULD HAVE BEEN A MUCH WORSE STORY, BECAUSE WHEN THE STEERING LOCKED UP YOU COULD NOT TURN THE STEERING WHEEL AT ALL. I HAVE FILED A COMPLAINT WITH FORD DIRECTLY, AND THEY HAVE SAID THERE IS NOTHING THEY CAN DO, BUT THIS IS A KNOWN PROBLEM AND A LOT OF OTHERS HAVE HAD THE EXACT SAME ISSUE WITH THEIR VEHICLE. BUT YET THEY REFUSE TO ISSUE A RECALL ON THIS. *TR
| NHTSA ID Number: | 11266550 |
|---|---|
| Consumer Location: | HOUSTON, TX |
| VIN: | 1FM5K7D81GG**** |
HAVE A 2016 EXPLORER XLT. LAST SUMMER AND THIS SUMMER (MAINLY WHILE AC IS ON) THE WIERD NOISE OF WHOOP, WHOOP OR SLIDE WHISTLE OR POLICE SIRENS EMITTS FROM THE REAR OF THE VEHICLE. THINGS I KNOW 1) MAKES NOISE INTERMITTENTLY DURING DRIVING AT ALL SPEEDS. 2) CANT REPRODUCE SOUND FOR DEALER 3) MAKE NOISE MAINLY WHILE AC IS ON 4) WILL MAKE NOISE WHILE IDLING IN PARK 5) NOISE COMES FROM REAR OF VEHICLE, UNKNOWING OF A CERTAIN SIDE LEFT OR RIGHT 6) ONLY 2 POSTS I CAN FIND THAT SOMEWHAT DESCRIBES THIS NOISE ON THE INTERNET, NIETHER APPLY ANY HELP OR EXPERIENCES WOULD BE APPRECIATED, OTHERWISE A GREAT VEHICLE
| NHTSA ID Number: | 11228267 |
|---|---|
| Consumer Location: | CORPUS CHRISTI, TX |
| VIN: | 1FM5K7D81GG**** |
I STOPPED AT TRAFFIC LIGHT, I HEARD A STRANGE SOUND, AND THE AIRBAG LIGHT CAME ON. I PRESS THE GAS GAS TO CROSS INTERSECTION AND CAR WOULD ONLY GO 3 MILES AN HOUR, I MANAGED TO TURN INTO SIDE STREET, AND TURNED CAR OFF. WHEN I RESTARTED CAR AND I WAS ABLE TO ACCELERATE AND PROCEEDED TO DRIVE TO MY DESTINATION, WHEN I STOPPED AT ANOTHER RED LIGHT IT HAPPENED AGAIN AND THEN ENGINE LIGHT CAME ON. I THEN TURNED OFF CAR AND RESTATED TO FIND ALL WARNING LIGHTS OFF. I THEN DROVE TO AUTO NATION FORD DEALERSHIP. THEY DIAGNOSED WITH A THROTTLE PROBLEM. WHEN CHECKING THE INTERNET I SEE A LOT OF PEOPLE HAVE HAD THIS SAME PROBLEM, IT COULD HAVE BEE A VERY DANGEROUS SITUATION SINCE THIS HAPPENED ST AN INTERSECTION.
| NHTSA ID Number: | 11122312 |
|---|---|
| Consumer Location: | PEKIN, IL |
| VIN: | 1FM5K7D81GG**** |
SINCE THE VEHICLE HAS REACHED 40,000 MILES WE HAVE NOTICED HARD SHIFTING WHEN ACCELERATING. WHEN PUTTING THE VEHICLE IN REVERSE THERE IS A SOUND LIKE THE ENGINE MAY FALL OUT OF THE CAR.
| NHTSA ID Number: | 11005902 |
|---|---|
| Consumer Location: | HUNTINGTON BEACH, CA |
| VIN: | 1FM5K7D81GG**** |
EXHAUST IN CABIN LEASED NEW 2016 FORD EXPLORER XLT MARCH OF 2016. IMMEDIATELY SMELLED EXHAUST IN CABIN UPON ACCELERATION. TOOK BACK TO DEALER. TOLD IT WAS FIXED. IT WAS NOT. STILL SMELL EXHAUST. DAUGHTER FEELS SICK RIDING IN BACK SEAT. TOOK BACK TO DEALER. TOLD THEY NEED CAR A FEW DAYS. WAS GIVEN NO EXPLANATION. ASKED FOR LOANER CAR. WAS REFUSED. MANAGER OUT FOR 2 MORE DAYS SO WILL WAIT UNTIL HE IS IN TO SPEAK TO. WAS TREATED RUDELY.
| NHTSA ID Number: | 10910959 |
|---|---|
| Consumer Location: | HOUSTON, TX |
| VIN: | 1FM5K7D81GG**** |
( I AM EXPERIENCING WITH MY 2016 FORD) I BEGAN HAVING TROUBLE WITH EXHAUST LEAK IN AIR CONDITION HOWEVER DEALER WAS NOT ABLE TO REPAIR DUE TO FORD HAS NOT ISSUED ANY MANUALS HOW TO FIX THIS PARTICULAR PROBLEM AND DEALER ADVISED THERE IS NOTHING THEY CAN DO. THIS PROBLEM CREATES A SERIOUS SAFETY HAZARD.
| NHTSA ID Number: | 10891403 |
|---|---|
| Consumer Location: | BOCA RATON, FL |
| VIN: | 1FM5K7D81GG**** |
2016 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO VEHICLE COMPLETE LOSS OF POWER, AIRBAG, CHECK ENGINE AND POWERTRAIN WARNING LIGHTS ILLUMINATED AT VARIOUS TIMES AND ACCELERATOR MALFUNCTION. *SMD THE CONSUMER STATED WHILE DRIVING ON A MAIN ROAD, HE HEARD A LOUD THUD ACCOMPANIED BY AN IMMEDIATE AND COMPLETE LOSS OF POWER. THE ENGINE WAS STILL RUNNING, BUT THE VEHICLE QUICKLY LOST SPEED AND THE ACCELERATOR WAS NOT FUNCTIONING. IT SEEMED AS THOUGH THE ENGINE WAS IDLING. THE CONSUMER WAS ABLE TO MANEUVER THE VEHICLE SAFELY OUT OF TRAFFIC AND HAD THE VEHICLE TOWED TO THE DEALER. THE DEALER INFORMED THE CONSUMER, THE THROTTLE BODY NEEDED TO BE REPLACED. ALSO, THERE WAS A RECURRING ELECTRICAL ISSUE THAT HE EXPERIENCED IN JANUARY 2016 WITH THE FIRST MONTH OF DELIVERY. THE VEHICLE WAS TOWED TO THE DEALER FOR SERVICE ON TWO SEPARATE OCCASIONS DUE TO DEAD BATTERIES. *JB
| NHTSA ID Number: | 10883695 |
|---|---|
| Consumer Location: | LA VILLA, TX |
| VIN: | 1FM5K7D81GG**** |
EXHAUST OR BURNING SMELL INSIDE INTERIOR CABIN WHEN ACCELERATING.
| NHTSA ID Number: | 10876234 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 1FM5K7D81GG**** |
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 50 MPH, THE "SEE OWNER'S MANUAL" MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE IMMEDIATELY STALLED AND STOPPED, BUT DID NOT SHUT DOWN. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE STRUTTER BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PART WOULD BE EXPEDITED TO HAVE THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 11,108.
| NHTSA ID Number: | 10874064 |
|---|---|
| Consumer Location: | FARMINGTON HILLS, MI |
| VIN: | 1FM5K7D81GG**** |
GREETINGS, I WAS DRIVING MY 6 MONTH OLD LEASED 2016 FORD EXPLORER ON I-696-EAST NEAR EAST POINTE, MICHIGAN. I WAS TRAVELING AT ABOUT 70 MPH, WHEN THE CAR SLOWED DOWN AND THEN STOPPED. THE MOTOR WAS RUNNING BUT IT WOULD NOT MOVE. I HAD TO FIND A WAY TO GET OVER.IT WAS DANGEROUS. MDOT COURTEOUS CARE CAME TO ASSIST. WE COULD TURN THE CAR OFF AND ON BUT AGAIN,THE CAR WOULD NOT MOVE. IT IS A PUSH BUTTON START. I COULD HAVE BEEN KILLED. THE TRAFFIC WAS VERY ACTIVE. I HAD A 3 YEAR OLD TODDLER DAUGHTER WHO NEEDED TO BE PICKED UP. I SEE THAT THERE HAVE BEEN SIMILAR COMPLAINTS. FORD SHOULD BE CHARGED. THE CAR ALSO SHOULD BE RECALLED NOW!-C.J. CYLAR
| NHTSA ID Number: | 11421841 |
|---|---|
| Consumer Location: | TORRINGTON, CT |
| VIN: | 1fm5k8gt6gg**** |
The contact owns a 2016 Ford Explorer. The contact stated that the vehicle steering wheel failed when reversing out of the garage, the contact was unable to turn the steering wheel. The contact stated that the electrical service light illuminated. The vehicle was taken to an independent mechanic to have a diagnostic performed. The failure code for the steering power assist module was detected. The vehicle was not repaired. The manufacturer was contacted. The failure mileage 70,000.
| NHTSA ID Number: | 11421226 |
|---|---|
| Consumer Location: | DALLAS, TX |
| VIN: | 1FM5K7F88GG**** |
The trim to the lining of my window on the right side flew off on the highway
| NHTSA ID Number: | 11421144 |
|---|---|
| Consumer Location: | BENNINGTON, KS |
| VIN: | 1FM5K8F84GG**** |
The electric power steering went out. On the way to get my 3 month old son from daycare, I was merging onto the highway next to a semi and a warning came on letting me know there was a steering issue. After picking my son up from daycare, I started my vehicle again and it said power steering failure. I could hardly drive the vehicle and did not feel comfortable since my son was with me. I have since taken it to our local Ford dealer and the module must be replaced.
| NHTSA ID Number: | 11421004 |
|---|---|
| Consumer Location: | CHESAPEAKE, VA |
| VIN: | 1FM5K8GT9GG**** |
Air bag light came on randomly one day, diagnostics indicated it was an issue with the wiring harness under the rear passenger second-row seating. This area is inaccessible so accidental disconnection is unlikely. I was told that the airbags will not deploy in the event of an accident when the airbag light is on. This certainly was the case for me as the airbag light was on at the time I was in an accident with contact to my driver's side front bumper and the airbag did not deploy. My grievance is that this is a common issue that Ford is aware of and no recall has been put in place to fix it. It is unacceptable for a manufacturer to be aware of a problem and not fix it especially as it is costly to the consumer. Quoted $1,000+ for repair. Most importantly, it is a safety issue.
| NHTSA ID Number: | 11420567 |
|---|---|
| Consumer Location: | EAST PEORIA, IL |
| VIN: | 1FM5K8F86GG**** |
Driving down Interstate and steering started to get sticky. Steering wheel would grab, be difficult to turn, then release. Suddenly the 'traction control' light on the dashboard flashed and then within 2-3 minutes the 'Loss of Steering' dashboard message flashed and the steering wheel froze. Fortunately we were on a flat/straight stretch of highway or this could have been catastrophic. This could easily result in a fatal crash. We had the vehicle towed to nearest Ford dealership and they diagnosed that the 'Steering gear seized internally' and the vehicle was repaired at a cost exceeding $2000.00. Tow Truck Operator communicated they have never seen a steering column completely freeze like this one did. I have the service invoice on file.
| NHTSA ID Number: | 11420235 |
|---|---|
| Consumer Location: | KINGSTON, PA |
| VIN: | 1FM5K8F80GG**** |
The rack and pinion steering had to be replaced in my 2016 Ford Explorer Limited. I had a difficult time controlling the steering and was fearful with my 4 kids in the car but made it home. I had it replaced and had to take a loan out to cover the $2500 price tag. The car has mainly highway miles on at 109,000. I am hoping to have this reimbursed by Ford because what I am looking up this is a MAJOR problem with many Ford vehicles.
| NHTSA ID Number: | 11420239 |
|---|---|
| Consumer Location: | FORTY FORT, PA |
| VIN: | 1FM5K8F80GG**** |
I have a 2016 Ford Explorer Limited. It has 109,000 miles, mostly highway miles on it. The rack and pinion steering needed to be replaced and it was a $2500 bill. It has happened in countless Ford Explorers from my research. This should be a recall bc it not only is a HUGE expense on cars that are not that old but what a scary safety concern. Thankfully I was able to control my car and park it before an accident happened. Please consider issuing a recall so this HUGE expense isn't the burden of a Ford customer when this should not happen to such a new model. Thank you.
| NHTSA ID Number: | 11419950 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 1FM5K8FH5GG**** |
The contact's girlfriend owns a 2016 Ford Explorer. The contact stated after placing groceries inside the vehicle, the contact heard a chime as the liftgate independently started closing, almost striking him on the head. The contact also stated while driving at various speeds, the vehicle would stall or surge upon depression of the accelerator pedal, with the service engine warning light illuminated. The contact also mentioned that the side-view mirrors would independently adjust while driving at various speeds. The contact stated that he manually adjusted the mirrors to correct his driving visibility. The manufacturer was notified of the failure. The contact was informed that the VIN was not under recall. The contact was then transferred to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 57,000.
| NHTSA ID Number: | 11420042 |
|---|---|
| Consumer Location: | LYTLE, TX |
| VIN: | 1FM5K8B87GG**** |
As I was driving in the highway the steer assist fault warning came on and the steering wheel locked. I was not able to turn the wheel without force. I pulled over and turned vehicle off to see if it was a malfunction, but the stabilitrack and steer assist light remained on and steering wheel was still very hard to move.
| NHTSA ID Number: | 11419161 |
|---|---|
| Consumer Location: | MACOMB TOWNSHIP, MI |
| VIN: | 1FM5K8D85GG**** |
The contact owns a 2016 Ford Explorer. The contact stated while driving at 10 MPH, various warning lights illuminated as the steering became difficult to maneuver. The vehicle collided with the curb and then stalled. The vehicle was restarted with all warning lights and audio warnings. The contact was able to drive without the power steering to a friend's residence. The vehicle was not taken to the dealer or independent mechanic for diagnosis or repairs. The contact called the dealer who told him that the failure was related to the rack and pinion and a diagnosis appointment was scheduled. The manufacturer was notified and a case was opened. The failure mileage was approximately 80,000.
| NHTSA ID Number: | 11417943 |
|---|---|
| Consumer Location: | ALTA LOMA, CA |
| VIN: | 1fm5k8ht5gg**** |
The contact owns a 2016 Ford Explorer. The contact received a notification for NHTSA Campaign Number: 19V435000 (SUSPENSION) however, the part to do the recall repair was unavailable. The dealer was notified about the recall however, the contact was informed that the part was not yet available. The manufacturer was made aware of the issue and referred the contact to NHTSA. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
| NHTSA ID Number: | 11417665 |
|---|---|
| Consumer Location: | EVANSVILLE, IN |
| VIN: | 1FM5K8GT4GG**** |
Our Ford Explorer lost power in the rear gear position. It also had trouble shifting from certain gears to the next. We took it into the shop when we lost full reverse. The transmission transfer case had blew out a piece of the casing. This left a gaping hole in the case, exposing a gear in the transfer case. This also allowed fluid to drain from transmission. The mechanic said this should never happen on a 76,803 mile car, let alone on a part such as the transmission. This was the second one her did in a two week period. This not only put our family out of a car, it posed a huge safety concerning not being able to move the vehicle. I would hate for this to happen to any owner who is not automotive educated. I was luck I was driving and could get us to move.
| NHTSA ID Number: | 11417428 |
|---|---|
| Consumer Location: | HUNTINGDON VALLEY, PA |
| VIN: | 1FM5K8BH7GG**** |
The recall has been put out and the dealership is claiming that the fix of gluing the roof rack covers back on is not sufficient and that a new fix needs to be made. The fix is not available to me and I cannot use the vehicle for work with an open recall. I understand that recalls happen, but the fix should be available immediately upon publishing them.
| NHTSA ID Number: | 11417369 |
|---|---|
| Consumer Location: | CLOVIS, CA |
| VIN: | 1fm5k8f82gg**** |
The transmission is constantly slipping. While driving up or down any steeper grades, the RPMs are so high we have to adjust speed to get the transmission to shift properly as to not blow the engine. The suv surges and shifts hard while going only 15 to 20 mph on regular pavement. This has all been happening since we purchased the vehicle (in 2018 @ 27,000 miles). We took in right away and they did replace the transfer case. Since then we’ve taken it to two different Ford dealerships in the area and they state there is nothing wrong. We were told ‘sorry it’s not like we can drive it up a hill to see what the issue is and it’s just not bad enough to warrant replacing the transmission at this time’ We’ve had to swerve to the side of the highway to avoid rear end collisions due to poor shifting and reduced speeds. It’s not trustworthy to travel and at our first chance we’re dumping it for a Chevy. Ford knows there’s an issue with their transmissions, but they push you off until you’re outside of your warranty to tell you to replace the transmission. We helped our elderly mom purchase a Ford and her transmission went out with the same issues and she had to purchase another vehicle as well due to being put off outside of her warranty (by three days - WOW Ford!). ‘It’s not bad enough’ - we’ll it’s not going to get better!!
| NHTSA ID Number: | 11416460 |
|---|---|
| Consumer Location: | COLLEGE PLACE, WA |
| VIN: | 1FM5K8DH3GG**** |
THE VEHICLE WAS PURCHASED IN 2020 AND SO FAR I HAVE HAD TO REPLACE THE A PILLAR TRIM 3 TIMES.ONCE ON THE PASSENGER SIDE AND TWICE ON THE DRIVERS SIDE. COSTING OVER $100 EACH TIME JUST FOR THE PARTS.THE TRIM HAS COME OFF TWICE WHILE AT HIGHWAY SPEED, 60 MPH, CAUSING A LOUD NOISE AND FLYING DEBRIS. THE THIRD TIME THE TRIM CAME OFF AT A SLOW SPEED OFF 35 MPH AND ACTUALLY BROKE IN HALF. I ATTACHED A PHOTO OF THE TRIM PIECE. I BELIEVE THE CAUSE MAY BE THE PLASTIC CLIPS THAT HOLD THE TRIM IN PLACE.
| NHTSA ID Number: | 11415784 |
|---|---|
| Consumer Location: | REYNOLDS, IL |
| VIN: | 1FM5K8D80GG**** |
MY HUSBAND WAS DRIVING TO WORK AND LOST DRIVE POWER AND THE UNDERNEATH OF THE SUV WAS ON FIRE, MY HUSBAND PULLED OVER AD CALLED 911. THE DEALER STATED THE PTU CRACKED FROM PRESSURE LEAKING ALL THE OIL ONTO THE EXHAUST. ALSO STATED ALL OF MY TIRES WERE GOOD .. SO WE ARE UNSURE WHERE THE PRESSURE CAME FROM>
| NHTSA ID Number: | 11415602 |
|---|---|
| Consumer Location: | AMMON, ID |
| VIN: | 1FM5K8GT9GG**** |
VEHICLE DISPLAYS AIR BAG WARNING LIGHT. DEALERSHIP STATED IT IS DUE TO ELECTRICAL CONNECTION UNDER REAR SEAT. COST TO REPAIR $700-1000. WHILE AIR BAG LIGHT IS ON AIR BAGS WILL NOT DEPLOY. A INTERNET SEARCH YIELDED OVER 250 REPORTED CASES OF THIS EXACT ISSUE. DUE TO THE AIR BAGS NOT FUNCTIONING, THE COST OF THE REPAIR, AND THE FREQUENCY OF THIS VERY SPECIFIC BREAK, AND THE QUANTITY OF REPORTS,I QUESTION WHY FORD HAS NOT RECALLED THIS SAFETY ISSUE.
| NHTSA ID Number: | 11415231 |
|---|---|
| Consumer Location: | CICERO, IL |
| VIN: | 1FM5K7D84GG**** |
HEARD NOISES WHEN I TURN MY STEERING WHEEL. I WAS TOLD I NEED TO HAVE MY RACK AND PINION STEERING REPLACE-EST COST MID 2K. STARTING TO RESEARCH ONLINE AND I SEE THAT THIS IS A COMMON PROBLEM WITH POTENTIAL SEVERE CONSEQUENCES IF NOT FIXED. WHY HASN'T THIS BEEN RECALLED??? ALSO WE HAD TO REPLACE THE STRUTS. THE CAR DOES NOT HAVE 50K MILES YET. I DO HAVE THE REPAIR FOR THE STRUTS. HAVE NOT REPAIRED THE RACK AND PINION YET.
| NHTSA ID Number: | 11414142 |
|---|---|
| Consumer Location: | LAS VEGAS, NV |
| VIN: | 1FM5K8DH0GG**** |
WHILE DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 75 MPH, THE DRIVER'S WINDSHIELD SIDE TRIM MOLDING DETACHED FROM THE VEHICLE. THIS MOLDING IMPACTED THE SIDE OF THE VEHICLE, AND BECAME FOD ON THE HIGHWAY. IN REVIEW, ONLY HALF OF THE MOLDING DETACHED FROM THE VEHICLE, WITH HALF REMAINING IN PLACE.
| NHTSA ID Number: | 11408573 |
|---|---|
| Consumer Location: | SARASOTA, FL |
| VIN: | 1FM5K7DHXGG**** |
RADIO SPARKING AND SMOKING PLUS PEELING AND BUBBLES INSIDE THE HOOD PAINT
| NHTSA ID Number: | 11408288 |
|---|---|
| Consumer Location: | FIFE LAKE, MI |
| VIN: | 1FM5K8F81GG**** |
AIR BAG LIGHT ON DASH. CAUSED BY DTC B141B. FOUND TSB RELATED TO CONNECTORS UNDER REAR SEAT MP 130. CAR WAS STATIONARY.
| NHTSA ID Number: | 11407970 |
|---|---|
| Consumer Location: | OVIEDO, FL |
| VIN: | 1FM5K7F89GG**** |
THE 2ND ROW AIRBAG LIGHT CAME ON, AND FORD TOLD ME IT WAS A SHORTAGE IN THE WIRES AND IT WASN'T COVERED UNDER THE MANUFACTURERS WARRANTY. THEY STATED THAT SINCE THE AIRBAG LIGHT WAS ON, THE SHORT IN THE WIRING WOULD STOP THE AIRBAG FROM DEPLOYING, WHICH IN TURN IS A SAFETY ISSUE.
| NHTSA ID Number: | 11407741 |
|---|---|
| Consumer Location: | MURRIETA, CA |
| VIN: | 1FM5K8DH3GG**** |
ON MULTIPLE OCCASIONS TRANSMISSION WAS SLIPPING WHICH LED TO AN EVENTUAL COMPLETE FAILURE. EXPLORER WAS ON CA HIGHWAY 76 GOING WESTBOUND WHEN TRANSMISSION FAILED. DRIVER WA FORCED TO DODGE TRAFFIC AND COAST TO AN EMERGENCY STOP AT THE RIGHT SIDE OF THE HIGHWAY. EXPLORER HAD TO BE TOWED.
| NHTSA ID Number: | 11407222 |
|---|---|
| Consumer Location: | NEW PORT RICHEY, FL |
| VIN: | 1FM5K8GT4GG**** |
MY AIRBAG LIGHT CAME ON AND THE FORD DEALER WARNED ME THAT THE AIRBAGS WOULD NOT DEPLOY UNTIL I GOT THE ISSUE FIXED. THIS IS A KNOWN ISSUE BY FORD, AS THEY HAVE ISSUED TSB IT. MY EXPLORER SPORT IS 4 MONTHS OVER THE 5 YEAR/60,000 MILE POWER TRAIN WARRANTY, SO I CONTACTED ASSURANT SOLUTIONS BECAUSE I BOUGHT A 72 MONTH/75,000 MILE EXTENDED WARRANTY THROUGH USAA ON 1/6/2016. THIS WAS MY FIRST CLAIM AND THEY DENIED THE CLAIM BECAUSE THEY SAID THAT 'SAFETY RESTRAINT SYSTEMS' WAS AN 'EXCLUDED ITEM'! WHAT'S INFURIATING IS THAT THEY COVER ELECTRICAL ASSEMBLY, INTERIOR ELECTRONICS AND POWER TRAIN ELECTRONICS, BUT NOT 'SAFETY' ELECTRICAL COMPONENTS!! I RAISED CANE WITH THE GENERAL MANAGER OF THE FORD DEALERSHIP AND THEY WENT BACK TO FORD FOR A 'GOODWILL' WARRANTY COVERAGE AND THEY AGREED TO PAY FOR ALL BUT $261 OF THE REPAIR. WHILE I SINCERELY APPRECIATE THE GOODWILL OFFER, FORD LOST ANY FUTURE BUSINESS FROM ME FOR NOT PROACTIVELY OFFERING THE GOODWILL COVERAGE FROM THE START BEFORE I HAD TO PURSUE OTHER OPTIONS. SHAME ON FORD!! IT DOESN'T RISE TO THE LEVEL OF A FULL RECALL, BUT IT IS A KNOWN DEFECT WITH A CRITICAL SAFETY FEATURE, SO THEY SHOULD HAVE COVERED IT FROM THE START WHEN PRESENTED WITH THE AIR BAG LIGHT COMING ON! *TR
| NHTSA ID Number: | 11407271 |
|---|---|
| Consumer Location: | MIAMISBURG, OH |
| VIN: | 1FM5K7D80GG**** |
DRIVING ON HIGHWAY, WINDSHIELD TRIM ON DRIVERS SIDE BROKE OFF. ONCE STATIONARY, INSPECTED WHERE THE TRIM WAS AND IT'S COMPLETELY GONE & APPEARS THAT THE CLIPS HOLDING IT THERE ARE BROKEN AND SOME GONE. PASSENGERS SIDE TRIM IS WARPED AND APPEARS LOOSE. ALSO, DRIVERS DOORS TRIM IS NOW PARTLY DETACHED FROM DOOR
| NHTSA ID Number: | 11407042 |
|---|---|
| Consumer Location: | CAROLINA, PR |
| VIN: | 1FM5K8GT7GG**** |
I TOUCHED THE STEERING WHEEL BOTTOMS FOR AND WHEN I TRUN THE STEERING WHEEL I HERE A POPING SOUND. I'M SACAR IT MAY LOCK AND THEN CRASH. WHILE IN MENTION. CITY AND HIGHWAYS.
| NHTSA ID Number: | 11406972 |
|---|---|
| Consumer Location: | CITRUS HEIGHTS, CA |
| VIN: | 1FM5K7D88GG**** |
MY EXPLORER STARTED HAVING POPPING NOISES WHEN TURNING LEFT OR RIGHT. IT IS BAD ENOUGH TO GIVE SIGNIFICANT FEEDBACK IN THE STEERING WHEEL AND VIBRATIONS THROUGHOUT THE FRONT PASSENGER AREA. WHEN I JACK UP THE FRONT END UNLOADING THE WHEELS, THERE IS NO NOISE OR POPPING. WITH FULL WEIGHT ON THE WHEELS, WHEN THE WHEEL IS TURNED SLIGHTLY LEFT AND RIGHT AND GET SIGNIFICANT POPPING AND CRACKING FEEDBACK VIA THE TIE RODS, THE NOISE HAS PROGRESSED INTO THE STEERING WHEEL FREEZING IN PLACE WHILE DRIVING THE VEHICLE. NOT BEING ABLE TO CONTROL THE CAR IS A MAJOR LIFE SAFETY ISSUE IF NOT ADDRESSED THIS HAS THE POTENTIAL TO CAUSE MAJOR INJURIES OR DEATH. IF IT HAS NOT ALREADY. THE DEALER IS AWARE OF THE ISSUES AND I FIND COUNTLESS ONLINE INSTANCES OF THIS MECHANICAL DEFECT.
| NHTSA ID Number: | 11406703 |
|---|---|
| Consumer Location: | REDINGTON SHORES, FL |
| VIN: | 1FM5K8GT7GG**** |
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT AT START-UP, THE DRIVER'S SIDE FRONT SEAT INDEPENDENTLY ADJUSTED, TRAPPING THE CONTACT UP AGAINST THE STEERING WHEEL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WALKER FORD (17556 US HWY 19 N, CLEARWATER, FL 33764, (727) 265-3992) BUT WAS NOT YET DIAGNOSED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE CONTACT WAS STILL AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.
| NHTSA ID Number: | 11405324 |
|---|---|
| Consumer Location: | WASHINGTON, DC |
| VIN: | 1FM5K7B84GG**** |
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE HAVING A ROUTINE OIL CHANGE AT WALDORF FORD (2440 CRAIN HWY, WALDORF, MD 20601, (888) 709-3528) THE TECHNICIAN INFORMED THE CONTACT THAT THE ENGINE BLOCK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A FEW DAYS LATER A BYSTANDER INFORMED THE CONTACT THAT THERE WAS WATER IN THE PASSENGER'S SIDE REAR BRAKE LAMP AND THAT THE BRAKE LAMP FAILED TO ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 15V605000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
| NHTSA ID Number: | 11404463 |
|---|---|
| Consumer Location: | BUFFALO, NY |
| VIN: | 1FM5K8B84GG**** |
THE CAR LOOSE THE POWER AND DON'T GO OVER 20 MILES AN HOUR . RPM GOES OVER 5000 CAR SPEED DON'T CHANGE MAKE NOISE YOU CAN'T GO UP THE HAVE THE POWER TO GO ONLY 20 MILES TO 23 MILES AN HOUR
