2014 FORD EXPLORER VIN: 1FM5K7D83EGA88545

TBD
Condition
Run & Drive
Damage
Collision
Title
Salvage

VIN 1FM5K7D83EGA88545 Decoding Ford Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

FORD

Manufacturer Name

FORD MOTOR COMPANY, USA

Model

Explorer

Model Year

2014

Plant City

CHICAGO

Trim

XLT

Vehicle Type

MULTIPURPOSE PASSENGER VEHICLE (MPV)

Plant Country

UNITED STATES (USA)

Plant Company Name

Chicago Assembly

Plant State

ILLINOIS

Body Class

Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)

Doors

4

Gross Vehicle Weight Rating From

Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg)

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Brake System Type

Hydraulic

Engine Number of Cylinders

6

Displacement (CC)

3500.0

Displacement (CI)

213.58310433156

Displacement (L)

3.5

Engine Power (kW)

216.2530

Fuel Type - Primary

Gasoline

Engine Configuration

V-Shaped

Engine Brake (hp) From

290

Other Engine Info

Ti-VCT

Engine Manufacturer

Ford

Seat Belt Type

Manual

Front Air Bag Locations

1st Row (Driver and Passenger)

Knee Air Bag Locations

Passenger Seat Only

Side Air Bag Locations

1st and 2nd and 3rd Rows

Tire Pressure Monitoring System (TPMS) Type

Direct

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2014 FORD EXPLORER Crash Test Score

5

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
16.9%

2014 FORD EXPLORER Safety Features

Advanced Safety Features

Rearview Video Systems Optional

Seat Belts and Head Restraints

Dynamic Head Restraints Not Available
Head Restraint Driver, Front Passenger, Rear Seat, 3rd row
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Driver, Front Passenger
Seat Belt Reminder System Driver, Front Passenger

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat, 3rd row
Pelvis/Torso Driver, Front Passenger
Knee Front Passenger
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Rear Seat, 3rd row
Safety Power Windows (Anti-Pinch) Not Available
Safety Power Windows (Anti-Pinch) locations Not Available

Complaints Assosiated with VIN 1FM5K7D83EGA88545

Components: UNKNOWN OR OTHER

November 12, 2020
NHTSA ID Number: 11374969
Consumer Location: SIMI VALLEY, CA
VIN: 1FM5K7D83EG****

Summary of Complaint

BOTH FRONT AND REAR CATALYTIC CONVERTERS FAILED AND WERE REPLACED BY SERVICE REPAIR FACILITY.

Components: STEERING ELECTRONIC STABILITY CONTROL

August 28, 2019
NHTSA ID Number: 11252696
Consumer Location: LUGOFF, SC
VIN: 1FM5K7D83EG****

Summary of Complaint

TURNING AT A RED LIGHT MY POWER STEERING LOCKED UP WITH A WARNING ON THE SCREEN STATING STEERING ASSIT SERVICE REQUIRED. I TURN THE VEHICLE OFF AND BACK ON AND THE STEERING UNLOCKED. SINCE THE CAR IS MAKING A WHINING NOSE. I SEE MULTIPLE RECALLS FOR THIS MAKE AND MODEL FOR POWER STEERING ISSUES BUT MY VIN NUMBER ISNT LISTED.

Components: FUEL/PROPULSION SYSTEM

January 24, 2019
NHTSA ID Number: 11171843
Consumer Location: LEAGUE CITY, TX
VIN: 1FM5K7D83EG****

Summary of Complaint

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND THE P1450 WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OFF THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL SYSTEM FAILED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT WITH MCREE FORD (2800 GULF FWY, DICKINSON, TX 77539). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 75,000.

Components: POWER TRAIN ELECTRICAL SYSTEM

October 18, 2018
NHTSA ID Number: 11141386
Consumer Location: WALTERBORO, SC
VIN: 1FM5K7D83EG****

Summary of Complaint

DRIVER DOOR AJAR LIGHT IS CONSTANTLY COMING ON. THE INDOOR LIGHTS DO NOT POWER DOWN FOR A FEW MINUTES. THE ALARM BELL RINGS PERIODICALLY WHILE IN MOTION INDICATING THE DOOR IS AJAR. THE DOORS WILL NOT LOCK. THIS HAPPENS PERIODICALLY ON THE HIGHWAY AS WELL AS DRIVING AROUND TOWN. WHEN IN PARK, THE ALARM BELL WILL BEEP TWICE TO INDICATE THE DOOR AJAR SIGNAL IS ON, BUT THE DOOR IS LOCKED. THIS HAS HAPPENED SEVERAL TIMES WITHIN THE LAST SIX MONTHS.

Components: STEERING

September 28, 2018
NHTSA ID Number: 11140840
Consumer Location: HUSTONVILLE, KY
VIN: 1FM5K7D83EG****

Summary of Complaint

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE THE CONTACT'S HUSBAND WAS DRIVING 5 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL JERKED AND BECAME DIFFICULT TO TURN. ALSO, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED AND "STEERING FAILED" WAS DISPLAYED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (STUART POWELL FORD, INC., 225 S DANVILLE BYP, DANVILLE, KY 40422, (859) 238-1197) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS 15916495. THE FAILURE MILEAGE WAS 52,940.

Components: SUSPENSION

April 26, 2016
NHTSA ID Number: 10929388
Consumer Location: RICHMOND, VA
VIN: 1FM5K7D83EG****

Summary of Complaint

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V248000 (SUSPENSION). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Components: ENGINE

September 15, 2016
NHTSA ID Number: 10920073
Consumer Location: CLINTON, LA
VIN: 1FM5K7D83EG****

Summary of Complaint

UNSAFE C02 LEVELS IN CABIN ,BAD ODORS,WHILE DRIVING VEHICLE WHILE A/C ON. *TR

Components: STEERING

June 19, 2021
NHTSA ID Number: 11421490
Consumer Location: MOSHEIM, TN
VIN: 1FM5K7D84EG****

Summary of Complaint

Electrical power steering pump in failure. It's hard to steer and steering wheel gets stuck in a certain position. My wife wife was heading Into oncoming traffic, it allowed the steering to free up and be corrected right before she could have hit another vehicle head on. It is headed to our local dealership for a recall this week and we plan on having them confirm this, if we make it there. the bad part is there was no warning or dash indication light to let us know this was in failure and could have seriously hurt my wife and or kids IF they were in the vehicle.

Components: STEERING

June 10, 2021
NHTSA ID Number: 11421135
Consumer Location: ANNAPOLIS, MD
VIN: 1FM5K8GT8EG****

Summary of Complaint

The contact owns a 2014 Ford Explorer. The contact stated while driving at 55 mph, the service advanced track and power steering assist warning lights were illuminated. The vehicle was parked and the vehicle loss power steering functionality. The vehicle was towed to an independent mechanic and diagnosed that the electronic power steering unit failed and needed to be replaced. The vehicle was not repaired and remained with the mechanic. The manufacturer was made aware of the failure. The approximate failure mileage was 112,000.

Components: ELECTRICAL SYSTEM

June 15, 2020
NHTSA ID Number: 11421010
Consumer Location: ROYAL OAK, MI
VIN: 1FM5K7D8XEG****

Summary of Complaint

The contact owns a 2014 Ford Explorer. The contact stated that whenever rained, water would leak into the vehicle through the moon roof. The water then leaked into the moon roof motor causing it to become inoperable. The vehicle was taken to the dealer and diagnosed that the moon roof front drains were clogged. The moon roof motor was replaced. The manufacturer was not made aware of the failure. The failure mileage was 49,000.

Components: STEERING

June 14, 2021
NHTSA ID Number: 11421039
Consumer Location: ANTIOCH, IL
VIN: 1FM5K8GTXEG****

Summary of Complaint

The steering wheel suddenly became stiff while driving-and a power steering failure light came on-we had to park and be towed-and the Power steering rack and pinion/motor needs replacement. There are hundreds of people with the same problem-90,000 miles and barely driven

Components: AIR BAGS

May 30, 2021
NHTSA ID Number: 11420700
Consumer Location: WEST JORDAN, UT
VIN: 1fm5k8gt8eg****

Summary of Complaint

I was in an accident driving ro work. Driver was coming off if a local freeway and slammed into the driver side at the front portion of driver door and wheel location. My vehicle was thrown across 3 lanes of traffic and half way onto a side walk. I slammed my head so hard on the driver door glass that it broke the window. Airbags did not deploy at any time. I was not going very fast but the other driver was racing to get threw a yellow light that had already turned red at the time of impact throwing the vehicle as stated above at an undetermined speed

Components: POWER TRAIN

June 11, 2021
NHTSA ID Number: 11420625
Consumer Location: OWASSO, OK
VIN: 1FM5K7F80EG****

Summary of Complaint

Transmission failed on my 2014 Ford Explorer. I was made aware that the Ford dealer has seen a lot of transmission failures. I have to have a new transmission. Is Ford going to pay for this since they are aware of this issue?

Components: STEERING

June 06, 2021
NHTSA ID Number: 11420452
Consumer Location: HOWARD BEACH, NY
VIN: 1FM5K8D84EG****

Summary of Complaint

2014 Ford Explorer, steering wheel gets very hard when turning. Started four days ago, has not stopped since. Was not moving when the issue started. Ford dealership told me it is a very very very common issue with the rack and pinion on this year, and wanted to charge me $4000 to replace it. There is a recall on the power electric steering system of the 2011 through 2013 Ford Explorers, and apparently it is just as common on the 2014, so I’m wondering why it is not included in the recall. I absolutely am not paying out of pocket to get this fixed. if I die on the road, Ford is the cause..

Components: STEERING

June 02, 2021
NHTSA ID Number: 11419446
Consumer Location: PROVIDENCE, RI
VIN: 1FM5K8D8XEG****

Summary of Complaint

Power steering. Experienced a loss of power steering. It required me to use extra steering effort. Was traveling on the highway was able to pull over to breakdown lane.

Components: AIR BAGS

May 01, 2021
NHTSA ID Number: 11419134
Consumer Location: LEAGUE CITY, TX
VIN: 1fm5k7d8xeg****

Summary of Complaint

The systems that failed were the airbags, abs, and trac. The airbags would not have deployed in case of an accident. I took it to the Ford dealership and they had to replace the Restraint Control Module.

Components: STEERING

April 15, 2021
NHTSA ID Number: 11418632
Consumer Location: WEST HARTFORD, CT
VIN: 1fm5k8d81eg****

Summary of Complaint

At approximately 75,000 miles the steering on my 2014 Ford Explorer became sluggish and unresponsive making the vehicle difficult and unsafe to drive. This problem occurred at all speeds whether stopping at a stop sign or driving on the highway. The vehicle was brought to an authorized Ford dealer/service center at which time it was confirmed the power steering rack, electric pump and shaft assembly were defective and needed to be replaced at great expense to owner. There were never any warning lamps, signals or messages generated by the vehicle. The vehicle was serviced on 4/19/21 (and again on 5/17/21) with symptoms commencing approximately 4 days prior. Upon researching, owner determined there had previously been a Ford safety recall for same issue on similar model(s) but only for years 2010-2013.

Components: STEERING

May 22, 2021
NHTSA ID Number: 11418432
Consumer Location: FALLS CREEK, PA
VIN: 1FM5K8D87EG****

Summary of Complaint

The car drove fine - no prior issues. Went to leave for a wedding and the dash board lit up with the following errors: Steering Assist Fault Service Required, Service AdvanceTrac, and Terrain System Fault. The vehicle was nearly impossible to steer. It took all my strength to even move the wheel slightly to be able to pull back into the driveway and off the road. I researched this online and found there are 100's of other people that have had the same issue, yet ford refuses to do anything. They have issues recalls for 2011-2013 and 2015-2017 explorers for the same issue but not 2014. We did the diagnostics and had to order a new rack and pinion however the part is not in stock and on backorder because so many people are having this issue. This should be an obvious sign to Ford that something is wrong. I am including links to other sites showing other people have had the same issue. I know others have also filed a report with you. I tried talking to ford and opened a case with them but they aren't taking any responsibility. The only thing I am thankful for is that unlike some of the others who weren't so lucky, I wasn't on a major highway or going 60+mph when the steering went out. This is a huge safety concern and it is unfortunate that it appears it will take someone losing their life before Ford decides to admit their at fault. These are just a few of the sites showing similar reports - all with 2014 Ford Explorers. https://m.carcomplaints.com/Ford/Explorer/2014/steering/power_steering_failure.shtml https://robinettelaw.com/blog/2014/08/ford-explorer-recall-for-power-steering-defect/

Components: STEERING

November 16, 2020
NHTSA ID Number: 11418290
Consumer Location: FREDERICKSBURG, VA
VIN: 1FM5K8GTXEG****

Summary of Complaint

The contact owns a 2014 Ford Explorer. The contact stated while reversing out of the driveway, the steering wheel was firm making it difficult to steer the vehicle. The contact stated that the power steering intermittently failed to perform as designed. The contact stated there was no warning light illuminated. The vehicle was not taken to a local dealer nor independent mechanic to be diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 14V286000 (Steering). The manufacturer was informed of the failure and informed the contact that the VIN was not included. The failure mileage was approximately 100,000.

Components: STRUCTURE

May 20, 2021
NHTSA ID Number: 11418090
Consumer Location: HAZLETON, PA
VIN: 1FM5K8AR8EG****

Summary of Complaint

The right side A pillar Windshield Molding flew off at highway speed on the interstate, This molding was not showing any signs of being loose prior to it coming off. The one one the drivers (left) has been loose for some time but is still holding on

Components: VEHICLE SPEED CONTROL

May 11, 2021
NHTSA ID Number: 11416098
Consumer Location: DERRY, NH
VIN: 1FM5K8B89EG****

Summary of Complaint

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DEPRESSING THE ACCELERATOR PEDAL, THE PEDAL TRAVELED TO THE FLOORBOARD AND CEASED. THE VEHICLE UNINTENDEDLY ACCELERATED TO 90 MPH BEFORE THE VEHICLE WAS SHIFTED INTO NEUTRAL AND SLOWED DOWN TO A STOP. ADDITIONALLY, THE ACCELERATOR PEDAL WAS PUMPED SEVERAL TIMES WHILE ATTEMPTING TO FREE THE ACCELERATOR PEDAL. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

Components: STEERING

May 11, 2021
NHTSA ID Number: 11416162
Consumer Location: FLORENCE, SC
VIN: ****

Summary of Complaint

TL* THE CONTACT CALLED ON BEHALF OF HIS WIFE WHO OWNS A 2014 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING FAILED TO OPERATE AS NEEDED WITH THE STEERING ASSIST FAULT MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT POWER STEERING FUNCTIONALITY RETURNED AFTER THE VEHICLE WAS RESTARTED. MIKE REICHENBACH FORD LINCOLN (600 N COIT ST, FLORENCE, SC 29501) AND SANTEE FORD (2601 PAXVILLE HWY, MANNING, SC 29102) WERE CONTACTED AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT YET REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 123,000. THE VIN WAS NOT AVAILABLE.

Components: STEERING

April 06, 2021
NHTSA ID Number: 11415749
Consumer Location: ROMULUS, MI
VIN: 1FM6K7D8XEG****

Summary of Complaint

MY STEERING WHEEL IS GETTING HARD TOAKE TURNS AND THE STEERING WHEEL GET STUCKS SOMETIMES WHILE MAKING A TURN.

Components: ENGINE

April 28, 2021
NHTSA ID Number: 11415416
Consumer Location: MECHANICSBURG, PA
VIN: 1FM5K8GT8EG****

Summary of Complaint

THE ENGINE LIGHT CAME ON A GAVE A READING OF P0016, WHICH IS A CAMSHAFT POSITION SENSOR. TOOK MY EXPLORER TO FRED BEANS FORD IN MECHANICSBURG, PA. FOR INSPECTION. THEY TOLD ME THE CAM PHASERS ARE COMPUTER CONTROLLED CAMSHAFT GEARS. THE VARIABLE VALVE TIMING SYSTEM OPERATES WHEN THE ENGINE COMPUTER (PCM) SENDS OIL PRESSURE TO ONE OR THE OTHER CHAMBER OF THE PHASER VIS CAM TIMING SOLENOIDS. WHEN A CAM PHASER GOES BAD, THE VARIABLE CONTROL TIMING (VCT) SOLENOIDS WOULD BE DESTROYED, AND THE ENGINE CONTROL UNIT (ECU) WOULD NO LONGER BE ABLE TO CONTROL THE PHASERS, WHEN THIS HAPPENS, THE ENGINES TIMING WOULD BE AFFECTED. THE CHECK ENGINE CODE WAS HARD STORED IN THE VEHICLE WHICH RESULTED IN A FAILED EMMISSION TEST. THE RECOMMENDED REPAIRS WILL NEED TO BE DONE IN ORDER TO COMPLETE THE STATE EMMISSION TEST. THE TOTAL FOR ALL REPAIRS PLUS INSPECTION COMES TO A TOTAL OF $3,995,05 BEFORE TAX. TO ME THIS SHOULD BE A RECALL BECAUSE MY EXPLORER IS RUNNING GREAT. THE VEHICLE HAS ON 80,000 MILES ON IT AND OIL HAS BEEN CHANGED EVERY 6-7 THOUSAND MILES. I UNDERSTAND THE F-150 HAS A SIMILAR PROBLEM AND QUALIFIES FOR A RECALL WITH THE SAME BASIC ENGINE. TO ME, THIS IS RIDICULOUS. NOBODY WOULD BUY A FORD KNOWING THEY HAD TO DUMP $4000 INTO AT 80,000 MILES. LIKE I SAID MY VEHICLE IS RUNNING GREAT AND TO BE HIT WITH SUCH A REPAIR PRICE TAG IS VERY CONCERNING!! DON'T WANT TO SAY THIS IS A SCAM, BUT THIS SHOULD BE LOOKED INTO. I COULD DEAL WITH THE PRICE IF MY VEHICLE WAS RUNNING BAD. APPRECIATE ANY HELP ,

Components: STEERING POWER TRAIN SERVICE BRAKES

December 19, 2019
NHTSA ID Number: 11414980
Consumer Location: GLEN BURNIE, MD
VIN: 1FM5K7D81EG****

Summary of Complaint

THE INTERMEDIATE SHIFT BRACKET SHEARED OFF/BROKE AT THE TRANSITION WHERE IT MOUNTS TO ENGINE. VEHICLE SHAKES VIOLENTLY WHILE BRAKING AT HIGHER SPEEDS... LESSER MOVEMENT AT SLOWER SPEEDS WHILE BRAKING. I HAD JUST REPLACED MY BRAKES AND DONE THEM SEVERAL TIME WITH ROTORS TRYING TO CORRECT THE PROBLEM, THINKING IT WAS SOMETHING I HAD DONE. FINALLY FOUND IT WHEN GREASING FRONT CALIPERS HOPING TO CURE THE PROBLEM YET AGAIN.

Components: STEERING

April 08, 2021
NHTSA ID Number: 11414117
Consumer Location: CASWELL, ME
VIN: 1FM5K8D83EG****

Summary of Complaint

THE STEERING WHEEL HAS BECOME HARD TO TURN. CHECKED ON RATHER WEB AND FOUND OVER 100 COMPLAINTS OF THIS HAPPENING AND IN SOME CASES FREEZES THE STEERING WHEEL KEEPING IT FROM TURNING. THERE WAS A SAFETY RECALL ON THE 2013 EXPLORER WITH THE SAME PROBLEM BUT IT DOES NOT COVER THE 2014 UNIT. SHOULD THE STEERING GEAR FAIL WHILE DRIVING IN TRAFFIC THE VEHICLE BECOMES UNSTEERABLE. THIS PROBLEM CAN BE RESEARCHED ON THE WEB BY LOOKING UNDER FORD RACK AND PINION FAILURE.

Components: STEERING

April 22, 2021
NHTSA ID Number: 11413645
Consumer Location: DUNEDIN, FL
VIN: 1FM5K8GT2EG****

Summary of Complaint

AT APPROXIMATELY 88,000 MILES; THE POWER STEERING FAILED ABRUPTLY - CAUSING THE VEHICLE'S STEERING TO LOCK WHILE IN A TURN. WHEN THE BRAKES WERE APPLIED AND EXTREME FORCE APPLIED TO THE STEERING TO CORRECT, THE STEERING "POPPED" AND WAS ABLE TO BE CORRECTED. THE STEERING EXUDES A GRINDING NOISE FROM THE COLUMN. THERE IS NO ASSOCIATED WARNING OR CAUTION LIGHTS. THERE WAS NO MAINTENANCE PERFORMED IN THE PAST 6 MONTHS ON THE MECHANICAL OR ELECTRICAL SYSTEMS.

Components: ENGINE

April 20, 2021
NHTSA ID Number: 11413588
Consumer Location: CORBIN, KY
VIN: 1FM5K8GTXEG****

Summary of Complaint

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED WHILE THE VEHICLE WAS GETTING TOPPED OFF WITH COOLANT, SHE NOTICED THAT COOLANT WAS LEAKING FROM THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO DON FRANKLIN FORD LONDON (388 KY-192, LONDON, KY 40741) WHERE IT WAS DIAGNOSED WITH THE WATER PUMP NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RELATED THE ISSUE TO AN UNKNOWN RECALL. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.

Components: POWER TRAIN

April 22, 2021
NHTSA ID Number: 11413414
Consumer Location: HAMPDEN, MA
VIN: 1FM5K8F89EG****

Summary of Complaint

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 6 MPH APPROACHING A TURN, SHE HEARD AN ABNORMAL SOUND COMING FROM THE PASSENGER'S SIDE FRONT WHEEL. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V692000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,695.

Components: STRUCTURE

April 15, 2021
NHTSA ID Number: 11413198
Consumer Location: LAS VEGAS, NV
VIN: 1FM5K8AT1EG****

Summary of Complaint

FORD SERVICE ACTION #17N04. FORD WILL NOT COMPLETE THIS SERVICE ACTION DUE TO MILEAGE. THE DRIVER DOOR PANEL IS PEELING BACK SO FAR THAT AIR CATCHES IN IT AND IS PUSHED BACK BY AIR WHEN DRIVING ON THE HIGHWAY WITH THE WINDOW DOWN. THE DOOR PANEL GETS PUSHED INTO THE DRIVER AND IS A SAFETY HAZARD.

Components: STEERING

April 01, 2021
NHTSA ID Number: 11412813
Consumer Location: LINNEUS, ME
VIN: 1FM5K8F88EG****

Summary of Complaint

MY CAR STEERS HARD TO THE LEFT AND THE RIGHT. THERE IS NO PLACE TO REFILL FLUIDS AND THE DEALERSHIP CONFIRMED IT IS NOT AN ELECTRICAL FUSE ISSUE.

Components: STEERING

April 04, 2021
NHTSA ID Number: 11406890
Consumer Location: APO, AE
VIN: 1FM5K8GT4EG****

Summary of Complaint

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE POWER STEERING MALFUNCTIONED CAUSING THE DRIVER TO ALMOST LOSE CONTROL OF THE STEERING WHEEL, AND DRIVE OFF THE ROAD. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER AUTOHAUS UWE NEU LOCATED AT VOGELBACHER WEG 44 HOMBURG GERMANY 66424 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. NO ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Components: STEERING

March 31, 2021
NHTSA ID Number: 11405927
Consumer Location: GLENWOOD, IL
VIN: 1FM5K7B86EG****

Summary of Complaint

DRIVING ON EXPRESSWAY GOING AT LEAST 60MPH WHEN STEERING WILL LOCKED AND COULD NOT STEER LEFT OR RIGHT. I BELIEVE EVERY LIGHT FLASHED ON THAT THE VEHICLE HAS.JUST HAD TOE LINK RECALL REPLACED EXACTLY ONE WEEK AGO.

Components: ELECTRICAL SYSTEM AIR BAGS SEAT BELTS

March 01, 2018
NHTSA ID Number: 11405929
Consumer Location: PERKASIE, PA
VIN: 1FM5K8D86EG****

Summary of Complaint

AIRBAG LIGHT KEEPS COMING ON DUE TO FAULTY WIRING , COSTS 600 TO REPAIR . THIS IS SECOND FORD CAR WITH THIS SAME ISSUE. I WAS TOLD PROBLEM WAS IN BACK SEATS. NO ONE EVER USES BACK SEATS.

Components: POWER TRAIN

February 15, 2021
NHTSA ID Number: 11405894
Consumer Location: MANTENO, IL
VIN: 1FM5K8B89EG****

Summary of Complaint

MY PTO WENT OUT AT 75000 MILES. I OWN FORD STOCK SO I KNOW THEY WILL TAKE A HIT.THEY NEED TO FIX INFERIOR ENGINEERING. I HAD AN AFTERMARKET WARRANTY BUT AFTER INVESTIGATING THINGS CAN BE DONE TO FIX BLATANT STUPIDITY. IF I WAS TO TRAVERSE A HILL ON SNOW I COULD EASILY START SLIDING BACKWARDS WITHOUT AWD. PLEASE MAKE FORD FIX THIS OR ARE YOU GOING TO CREATE MORE CARS LIKE LATE 70 OR EARLY 80S WERE THEY WERE JUNK. HERE'S AN IDEA WHEN A CAR HAS A KNOWN DEFECT LIKE THIS FORCE DEALERSHIPS TO LIST IT. I LIKE FORD IT IS ONLY AMERICAN CAR COMPANY THAT HAS SOME QUALITY. PLEASE PROTECT THE AMERICAN PUBLIC NOT TO SAY THE MUNICIPALITIES PAYING FOR ALL THE INTERCEPTORS THAT ARE BREAKING. ALL WERE SAYING IS GIVE US A FAIR DEAL AND I WILL ALWAYS BUY AMERICAN. THIS ISN'T A BELT OR WINDSHIELD WIPER MOTOR. 1500 BILL AT 75000 MILES. IF YOU GOING TO LET THEM SELL CRAP JUST LET THE AMERICAN PUBLIC KNOW SO WE CAN PROTECT OURSELVES.

Components: STEERING

March 15, 2021
NHTSA ID Number: 11405534
Consumer Location: Unknown
VIN: 1FM5K8B83EG****

Summary of Complaint

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 25 MPH, THERE WAS AN ABNORMAL GROWLING SOUND COMING FROM THE VEHICLE WHILE TURNING TO THE LEFT OR THE RIGHT. THE CONTACT STATED THE STEERING WHEEL STARTED SHAKING AND THE VEHICLE INDEPENDENTLY STARTED TO TURN TO THE RIGHT, HEADING TOWARD THE SIDE OF THE ROAD AND INTO A DITCH. THE CONTACT REGAINED CONTROL OF THE STEERING WHEEL, AND MANUALLY STEERED THE VEHICLE BACK TO THE LEFT AND CENTER OF THE ROADWAY. THE CONTACT CONTINUED DRIVING BACK TO THE RESIDENCE WITH NO FURTHER FAILURES. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING RACK ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.

Components: STEERING

March 01, 2021
NHTSA ID Number: 11405638
Consumer Location: GENESEE, PA
VIN: 1FM5K8F8XEG****

Summary of Complaint

STEERING BECAME VERY STIFF AND HARD TOO STEER. THEN IT BECAME VERY LOOSE AND NOT RESPONSIVE. NOW IT ALTERNATES BETWEEN STIFF AND LOOSE. IT IS VERY DANGEROUS.

Components: STEERING ELECTRICAL SYSTEM

March 20, 2021
NHTSA ID Number: 11405330
Consumer Location: ALVARADO, TX
VIN: 1FM5K8D88EG****

Summary of Complaint

WHY HAS THERE NOT BEEN AN UPDATED RECALL ON THE 2014 EXPLORER ON LOSING ITS POWER STEERING? I JUST TURNED MY VEHICLE ON TO AUTONATION FORD IN BURLESON, TX TO GET THE REAR TOW LINK RECALL REPAIRED AND THE ASSOCIATE TOLD ME THE POWER STEERING WAS NOT A CAUSE IN THE RECALL AND THAT IT WAS SOMETHING WE WOULD HAVE TO PAY TO HAVE FIXED. THIS IS NOT HAPPENING DUE TO FAILURE TO MAINTENANCE OR DUE TO LACK OF TAKING CARE OF THE VEHICLE. THIS IS A MANUFACTURING ISSUE AND THE HISTORY PROVES IT! THERE WAS A RECALL ON THE 2011-2013 MODEL FOR THIS BUT NOW THAT IT IS CONTINUING, IT IS NOW THE OWNERS RESPONSIBILITY? THIS EFFECTS THE DRIVING AND IS EXTREMELY DANGEROUS. YOU HAVE LOW TURNING RADIUS, IT DISENGAGES ALL THE ADVANCED DRIVING MODES, IT ALSO EFFECTS THE BLINKERS. YOU HAVE TO HOLD THE BLINKER DOWN FOR IT TO STAY ON, YOU CANT JUST CLICK THE LEVER AND IT STAYS IN THE BLINKING MODE LIKE IT IS SUPPOSED TOO. IF YOU PUT CRUISE CONTROL ON, THE STEERING CAN LOCK UP AND YOU LITERALLY HAVE TO JERK IT TO GET IT OUT OUT AND BE ABLE TO TURN OR EVEN SWERVE. FORD NEEDS TO TAKE CARE OF THIS BECAUSE YOU CAN SEE BY ALL THE COMPLAINTS AND HISTORY OR REOCCURRENCE, THIS IS A MANUFACTURING DEFECT AND NOT A OWNER ISSUE. IF FORD DOES NOT TAKE CARE OF THIS ISSUE FOR US AND EVEN THE THOUGHT OF IT BEING A CHARGEABLE SERVICE, I WILL HAVE NO CHOICE BUT TO THIS TO A HIGHER DEMAND TO GET HELP AND TO BRING THIS TO THE ATTENTION TO THE ONES THAT NEED ACT. THIS IS UNSAFE TO ME AND MY FAMILY AS WELL AS ALL THE OTHER EXPLORER OWNERS. THE MANUFACTURING DEFECT NEEDS TO BE FIXED OR OFFER SOME SORT OF SOLUTION FOR THE SAFETY OF THIS VEHICLE.

Components: EXTERIOR LIGHTING

February 03, 2020
NHTSA ID Number: 11404831
Consumer Location: WOODLYN, PA
VIN: 1FM5K8GTXEG****

Summary of Complaint

REAR EXTERIOR TAIL LIGHTS ARE CONTINUING TO GET WATER INSIDE. THERE IS CONDENSATION ALL OVER THE INSIDE OF THE REAR EXTERIOR TAIL LIGHTS.

Components: AIR BAGS

March 24, 2021
NHTSA ID Number: 11404670
Consumer Location: WOODLYN, PA
VIN: 1FM5K8GTXEG****

Summary of Complaint

THE WIRING HARNESS TO THE AIRBAG SYSTEM BECAME DETACHED DUE TO THE PLACEMENT OF THE WIRES AND WITH THE DRIVER SEAT AND PASSENGER SEAT AUTOMATICALLY ADJUSTING, IT CAN CAUSE THE WIRES TO COME OUT OF PLACE. THE ENTIRE WIRING SYSTEM THAT CONNECTS TO THE SEATBELTS AND IMPACTS THE AIRBAG SYSTEM HAD TO BE REPLACED. THE AIRBAG LIGHT WAS LIT UP ON MY DASH & I WAS TOLD NONE OF THE AIRBAGS WORKED IN MY VEHICLE IF THIS LIGHT WAS ON. THE REPAIR HAD TO BE DONE AS A SAFETY MEASURE TO ENSURE THE AIR BAGS WOULD WORK AND FUNCTION PROPERLY. THE VEHICLE WAS TURNED ON ONE DAY AND THE AIRBAG LIGHT ON THE DASH CAME ON AND CONTINUED TO STAY ON.

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