2011 FORD EXPLORER VIN: 1FMHK7F80BGA18913

TBD
Condition
Run & Drive
Damage
Other
Title
Clear

VIN 1FMHK7F80BGA18913 Decoding Ford Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

FORD

Manufacturer Name

FORD MOTOR COMPANY, USA

Model

Explorer

Model Year

2011

Plant City

CHICAGO

Series

Limited

Vehicle Type

MULTIPURPOSE PASSENGER VEHICLE (MPV)

Plant Country

UNITED STATES (USA)

Plant State

ILLINOIS

Body Class

Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)

Doors

4

Gross Vehicle Weight Rating From

Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg)

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Drive Type

FWD/Front-Wheel Drive

Brake System Type

Hydraulic

Engine Number of Cylinders

6

Displacement (CC)

3500.0

Displacement (CI)

213.58310433156

Displacement (L)

3.5

Engine Power (kW)

216.2530

Fuel Type - Primary

Gasoline

Engine Configuration

V-Shaped

Engine Brake (hp) From

290

Other Engine Info

Ti-VCT

Engine Manufacturer

Ford

Seat Belt Type

Manual

Front Air Bag Locations

1st Row (Driver and Passenger)

Side Air Bag Locations

1st and 2nd and 3rd Rows

Tire Pressure Monitoring System (TPMS) Type

Direct

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2011 FORD EXPLORER Crash Test Score

0

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
0%

2011 FORD EXPLORER Safety Features

Seat Belts and Head Restraints

Dynamic Head Restraints Not Available
Head Restraint Driver, Front Passenger, Rear Seat, 3rd row
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Driver, Front Passenger
Seat Belt Reminder System Driver, Front Passenger

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat, 3rd row
Pelvis/Torso Driver, Front Passenger
Knee Not Available
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Rear Seat
Safety Power Windows (Anti-Pinch) Standard
Safety Power Windows (Anti-Pinch) locations Driver, Front Passenger, Rear Seat

Complaints Assosiated with VIN 1FMHK7F80BGA18913

Components: UNKNOWN OR OTHER

June 01, 2018
NHTSA ID Number: 11245532
Consumer Location: CARTHAGE, TX
VIN: 1FMHK7F80BG****

Summary of Complaint

STRONG EXHAUST SMELL WHEN YOU START THE CAR AND THEN AGAIN WHEN YOU ACCELERATE TO GET ON TO THE HIGHWAY. INTERMITTENT SMELL AS YOU ARE DRIVING. IT DOESNT MATTER IF YOU ARE SITTING STILL OR ON THE HIGHWAY, YOU WILL INEVITABLY SMELL THE EXHAUST. I HAVE BEEN HAVING HEALTH ISSUES WITH MY HEART THAT WE NOW BELIEVE ARE RELATED TO THE CARBON MONOXIDE FROM THESE FUMES.

Components: VISIBILITY STRUCTURE

June 01, 2019
NHTSA ID Number: 11229528
Consumer Location: KANKAKEE, IL
VIN: 1FMHK7F80BG****

Summary of Complaint

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING IN THE RAIN WITH THE SUN ROOF IN THE CLOSED POSITION, WATER LEAKED FROM THE SUN ROOF INTO THE CABIN OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. COURT ST. FORD (558 WILLIAM LATHAM DR, BOURBONNAIS, IL) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 55,000. *TR*JB

Components: VISIBILITY/WIPER

August 14, 2017
NHTSA ID Number: 11015341
Consumer Location: SANTA FE, TX
VIN: 1FMHK7F80BG****

Summary of Complaint

ALL OF THE WINDSHIELD TOP MOLDING AND HALF THE RIGHT SIDE HAS BLOWN OUT OVER LAST 2 HIGHWAY TRIPS. WINDSHIELD IS ORIGINAL AND HAS NEVER BEEN WORKED ON. USUALLY OCCURRS AT SPEEDS OF 60 MPH OR ABOVE

Components: VISIBILITY

June 27, 2017
NHTSA ID Number: 11003482
Consumer Location: GONZALES, LA
VIN: 1FMHK7F80BG****

Summary of Complaint

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT SAW A PIECE FLY OFF OF THE WINDSHIELD AND INTO TRAFFIC. THE CONTACT STOPPED TO INSPECT THE WINDSHIELD AND NOTICED THAT THE PLASTIC PIECE WAS CONNECTED TO THE PANEL OF THE WINDSHIELD. THE CONTACT CALLED ALL STAR LINCOLN FORD (17742 AIRLINE HWY, PRAIRIEVILLE, LA 70769, (225) 490-7645) WHERE THE DEALER STATED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE A PHOTO OF THE WINDSHIELD AND TO SEND IT TO FORD CUSTOMER SERVICE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

Components: STEERING

January 21, 2017
NHTSA ID Number: 10947985
Consumer Location: FULSHEAR, TX
VIN: 1FMHK7F80BG****

Summary of Complaint

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING OUT OF THE DRIVEWAY, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE POWER ASSIST WARNING INDICATOR ILLUMINATED. THE DEALER WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.

Components: STEERING

January 14, 2017
NHTSA ID Number: 10946871
Consumer Location: LAKE WORTH, FL
VIN: 1FMHK7F80BG****

Summary of Complaint

I STARTED THE CAR AND A NOTICE CAME UP: "SERVICE POWER STEERING NOW" WITHOUT WARNING. I PULLED OFF AND THE CAR DRAGGED TO THE RIGHT AND INTO THE CURB. I WASN'T INJURED. I HAD TO DRIVE IT HOME AS IS. I WAS PARALLEL PARKED BY A BUILDING. THE POWER STEERING OF THE FORD EXPLORER IS A FAULTY SYSTEM AND THEY'RE QUOTING ME OVER $2,000 TO FIX IT.

Components: STEERING

June 20, 2015
NHTSA ID Number: 10730175
Consumer Location: LA COSTE, TX
VIN: 1FMHK7F80BG****

Summary of Complaint

AFTER STARTING VEHICLE, POWER STEERING ASSIST FAILURE ALERT NOTED. POWER STEERING NOT WORKING AND ATTEMPTED TO RESET BY RESTARTING CAR WITH NO SUCCESS. TOWED TO DEALER. NEED TO REPLACE TOTAL RACK AND PINION IN ORDER TO FIX THIS ELECTRICAL PROBLEM.

Components: STRUCTURE

June 20, 2014
NHTSA ID Number: 10606221
Consumer Location: FLORENCE, MS
VIN: 1FMHK7F80BG****

Summary of Complaint

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE VEHICLE FROM THE ROOF RACK. THE VEHICLE WAS NOT TAKEN INTO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 85,000.

Components: STEERING

April 15, 2014
NHTSA ID Number: 10586446
Consumer Location: BOILING SPRINGS, SC
VIN: 1FMHK7F80BG****

Summary of Complaint

THE SERVICE ADVANCE TRACK WARNING APPEARED FOLLOWED THE POWER STEERING FAILURE. THE POWER STEERING TOTALLY WENT OUT. THE RESULT COULD HAVE BEEN DISASTROUS HAD I BEEN TURNING SHARPLY AT THE TIME OF FAILURE. LUCKILY I WAS ABLE TO PULL TO THE SIDE OF THE ROAD. THIS APPEARS TO BE AN ONGOING PROBLEM WITH THIS VEHICLE AND MANY HAVE REPORTED IT. IT IS ONLY A MATTER OF TIME BEFORE THIS KNOWN ISSUE RESULTS IN A FATALITY. *TR

Components: STEERING

April 02, 2014
NHTSA ID Number: 10585776
Consumer Location: LUMBERTON, TX
VIN: 1FMHK7F80BG****

Summary of Complaint

WE HAVE HAD MULTIPLE INCIDENTS WHERE THE POWER STEERING WOULD LOCK UP AND WE WOULD GET A "POWER STEERING ASSIST FAULT". SO FAR, SHUTTING DOWN THE CAR THEN RESTARTING HAS CLEARED THE ISSUE. WE HAVE BEEN LUCKY; THIS HAS OCCURRED ONLY AT LOW SPEEDS (BACKING OUT OF THE GARAGE OR IN A STORE PARKING LOT). TOOK THE CAR TO GET CHECKED TODAY AND IT IS GOING TO COST $2,000 TO REPAIR THE ELECTRONIC POWER ASSIST STEERING (EPAS) GEAR. HAVE TO REPAIR IT BECAUSE IT IS A SAFETY ISSUE. *JS

Components: STEERING

May 27, 2013
NHTSA ID Number: 10513866
Consumer Location: PLANT CITY, FL
VIN: 1FMHK7F80BG****

Summary of Complaint

WAS DRIVING AND RECEIVED AN ALARM ON INSTRUMENT CLUSTER STATING THAT THE POWER STEERING UNIT FAILED - AND LOST COMPLETE POWER STEERING SO HAD TO MANUALLY STEER THE CAR WHICH WAS DIFFICULT - REFERRED TO MANUAL AND IT SAID TO STOP CAR AND TURN OFF AND SHOULD RESET PROBLEM.. DID THAT AND IT WORKED FOR ABOUT 30 MINUTES THEN CAME BACK ON - TOOK TO DEALER THIS MORNING AND THEY SAID THE STEERING RACK FAILED AND HAD TO BE REPLACED.. MY CAR IS IN SHOP FOR TWO DAYS.. *TR

Components: STEERING

December 04, 2012
NHTSA ID Number: 10487663
Consumer Location: MODESTO, CA
VIN: 1FMHK7F80BG****

Summary of Complaint

THE POWER STEERING ASSIST FUNCTION TURNED OFF AND THE VEHICLE WOULDN'T STEER. THE TRACTION CONTROL WAS ALSO DISABLED AT THE SAME TIME. THE OCCURRED FIRST IN MY DRIVEWAY AND THEN THE NEXT DAY IN A PARKING LOT AT A LOCAL BUSINESS. AFTER TURNING OFF THE CAR AND RESTARTING THE ISSUE WAS CLEARED FROM THE COMPUTER AND THE STEERING RESUMED WORKING. THE VEHICLE WAS TOWED TO THE LOCAL FORD DEALER FOR REPAIR AFTER THE SECOND INCIDENT. THEY ARE TRYING TO FIND OUT THE CAUSE AND MAKE THE REPAIRS. *TR

Components: STEERING

March 26, 2021
NHTSA ID Number: 11421027
Consumer Location: Unknown
VIN: 1FMHK7D80BG****

Summary of Complaint

The contact owns a 2011 Ford Explorer. The contact stated while driving at various speeds, the vehicle loss power steering functionality and became difficult to steer. The contact stated upon restarting the vehicle, the power steering functionality returned. The contact stated that the steering assist fault warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with the power steering needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 14V286000 (Steering) for which the vehicle was serviced under the recall in August 2014. The manufacturer had not been informed of the failure. The failure mileage was approximately 158,232.

Components: STEERING

June 11, 2021
NHTSA ID Number: 11420525
Consumer Location: SAN FRANCISCO, CA
VIN: 1fmhk7d8xbg****

Summary of Complaint

Car suddenly lost power steering and traction control during a turn. Made the car very difficult to steer correctly since it occurred in the middle of a turn. Steering wheel essentially jerked out of hand creating a very hazardous situation.

Components: VISIBILITY

May 25, 2021
NHTSA ID Number: 11418852
Consumer Location: PARKESBURG, PA
VIN: 1fmhk8d87bg****

Summary of Complaint

The contact owns a 2011 Ford Explorer. The contact stated while driving 55 mph, the sun roof exploded unexpectedly. There was no impact to the sun roof that could have caused it to shatter. The sun roof shards fell inside the vehicle onto the contact and her children however, there were no injuries sustained. The vehicle was taken to the dealer and diagnosed that the sun roof frame had separated and was defective. The vehicle was not repaired and remained at the dealer. The insurance company inspected the vehicle and concluded that it was a manufacturing defect. The manufacturer was made aware of the failure. The failure mileage was 120,000.

Components: ELECTRICAL SYSTEM

May 03, 2021
NHTSA ID Number: 11417647
Consumer Location: ELKTON, MD
VIN: 1FMHK8D83BG****

Summary of Complaint

HAZARD LIGHTS DO NOT WORK AND I AM HAVING TROUBLE GETTING THIS PROMBLEM SOLOVED.I HAVE BEEN WORKING ON THIS AND I HAVED LOOKED AT VIDEO AND I AM STILL HAVING ISSUES WITH IT THEY WORK SOMETIMES AND SOMETIMES THEY DON'T.. PLEASE HELP!!!!!!!

Components: UNKNOWN OR OTHER ENGINE

May 12, 2021
NHTSA ID Number: 11416364
Consumer Location: CHULA VISTA, CA
VIN: 1FMHK8D82BG****

Summary of Complaint

THE INTERIOR OF THE VEHICLE SMELLS OF SMOG/GAS AFTER JUST A FEW MINUTES OF DRIVING AND CAUSES HEADACHES FOR ME AND MY KIDS

Components: STEERING

April 19, 2021
NHTSA ID Number: 11413195
Consumer Location: HOLYOKE, MA
VIN: 1FMHK8F80BG****

Summary of Complaint

DRIVING MY FORD EXPLORER 2011 GLENDALE AZ AND BEING IN MOTION AN ALERT POP UP OM MY DASHBOARD SAYING POWER STEERING ASSIST FAULT LEAVING ME WITH NO STEERING SINCE MY STEERING WHEEL GOT REALLY HARD. LOOKING ONLINE FOR ANY RECALLS I FOUND ONE AND CALLED FORD AND THEY TOLD ME THE RECALL WAS NOT VALID BECAUSE THE WARRANTY WAS EXPIRED IN FEBRUARY 2021 I GOT THIS CAR FROM THEM AND I STILL PAY IN FOR THERE CAR AND NEVER THIS ISSUE FIX.

Components: ELECTRICAL SYSTEM

January 10, 2021
NHTSA ID Number: 11413043
Consumer Location: DOWNERS GROVE, IL
VIN: 1FMHK8F87BG****

Summary of Complaint

REAR BACK UP CAMERA STOPPED WORKING ABOUT 50% OF THE TIME SO I CANNOT SEE DIRECTLY BEHIND THE VEHICLE WHILE BACKING UP

Components: STEERING

April 11, 2021
NHTSA ID Number: 11407799
Consumer Location: LAVEEN, AZ
VIN: 1FMHK7D87BG****

Summary of Complaint

ON SUNDAY APRIL 11 2021 I WAS DRIVING MY FORD EXPLORER 2011 GLENDALE AZ AND BEING IN MOTION AN ALERT POP UP OM MY DASHBOARD SAYING POWER STEERING ASSIST FAULT LEAVING ME WITH NO STEERING SINCE MY STEERING WHEEL GOT REALLY HARD. LOOKING ONLINE FOR ANY RECALLS I FOUND ONE AND CALLED FORD AND THEY TOLD ME THE RECALL WAS NOT VALID BECAUSE THE WARRANTY WAS EXPIRED.

Components: STEERING

April 03, 2021
NHTSA ID Number: 11406843
Consumer Location: COLLEGE POINT, NY
VIN: 1FMHK8D89BG****

Summary of Complaint

MY CAR LOST POWER STEERING CONTROL THEY WAS A RECALL BEFORE I TAKE TO DEALERSHIP THEY DONT FIXED BUT THEY REPORT FIXED

Components: STEERING ELECTRICAL SYSTEM ENGINE

January 01, 2020
NHTSA ID Number: 11405841
Consumer Location: CLEVELAND, OH
VIN: 1FMHK7D81BG****

Summary of Complaint

DRIVING AT 35+ ENTERING ON RAMP MPH THE CAR LOST ALL POWER AND JUST STOPPED. THE ENGINE SHUT OFF. NO WARNING LIGHTS OR ALARMS WENT OFF BEFOREHAND. ONCE THE CAR STOPPED, THE ENGINE LIGHT CAME ON, THE LOW PRESSURE LAMP TOO AND AN ALARM SOUNDED. I CALLED A TOW TRUCK AND HAD IT TOWED TO (TOLD ME MY ENGINE WAS MILKY DESTOYED)TWO DEALEARS THEN TO FORD. THEY CALLED THIS MORNING AND SAID THE WATER PUMP WENT OUT CAUSING CATASTROPHIC DAMAGE TO THE ENGINE. THE ENGINE HAS TO BE REPLACED. THEY QUOTED $8,000.00. HAD TO GET A $10,000 LOAN. [TO REPLACE STEERING AND ENGINE] THIS IS THE FIRST ONE (IT SEEMS TO BE HEADED IN THE SAME DIRECTION BUT ONLY SOONER) *PLEASE HELP ME I CAN'T AFFORD THIS AGAIN**WHILE DRIVING ON THE HIGHWAY, MY POWER STEERING WENT OUT WITHOUT WARNING. I LOST ALL POWER STEERING AND THEN THE POWER STEERING ALARM CAME ON. TOOK IT TO FORD AND HAD THE POWER STEERING REPLACED AT A COST OF $1800.00. THEN, LESS THEN 2 WEEKS LATER WHILE DRIVING AT 40 MPH, THE POWER STEERING WENT OUT AGAIN. AND AGAIN, NO WARNING LIGHTS UNTIL THE POWER STEERING WEN OUT. FORD SAID IT WAS BECAUSE MY TIRES HAD LOW TREAD AND I NEEDED TO REPLACE MY FRONT TIRES, WHICH WE HAD THEM DO. 8 MONTHS AGO, THE TRANSFER CASE WENT OUT AND HAD TO BE REPLACED ALSO WHEN PLACED IN PARK VEHICLE SHUT OFF COMPLETELY SHOWING A LOW PRESSURE OIL LAMP. HAPPENED IN MY FIRST ENGINE NOW IT'S HAPPENING IN THIS NEW ONE AND ITS NOT 2YRS OLD YET JUST GOT THE NEW ENGINE MAY/ JUNE OF 2019. THE FIRST ENGINE WASN'T 10 YEARS OLD . THE FIRST ENGINE ALL THIS HAPPENED APPROXIMATELY BETWEEN 2016 AND 2019 ONGOING UNTIL 2019 I GUESS THE WATER PUMP GAVE UP.O1 O1 2020 FOR THE SECOND ENGINE ON THE SAME COURSE AS THE FIRST

Components: STEERING

March 10, 2021
NHTSA ID Number: 11404795
Consumer Location: NORTH HAVEN, CT
VIN: 1FMHK8D89BG****

Summary of Complaint

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT AT START UP, THE POWER ASSIST FAULT MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE STEERING WHEEL STIFFENED REQUIRING EXCESSIVE FORCE TO STEER THE VEHICLE. THE VEHICLE WAS RESTARTED AND THE POWER STEERING RESUMED NORMAL OPERATION. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH AN INTERNAL RELAY FAILURE. THE MECHANIC REPLACED THE STEERING RACK. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING) WHICH SHE LINKED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 57,000.

Components: STEERING SERVICE BRAKES

February 26, 2021
NHTSA ID Number: 11403300
Consumer Location: GAINESVILLE, GA
VIN: 1FMHK7D84BG****

Summary of Complaint

RECALL EXPIRED WAS ALSO TOLD WARRANTY FOR RECALL EXPIRED(WAS TOLD ON PHONE THEY DIDN'T KNOW IF WARRANTY WOULD COVER UNTIL THEY RUN TEST IT THEN WAS TOLD IT EXPIRED) IN FEB I LOSS POWER STEERING AND A CLUSTER OF LIGHTS CAME ON DASH. HAPPENED IN FEB BUT CALLED AND SCHEDULED AN APPOINTMENT W FORD ON 3/1 BUT THEY DIDN'T HAVE AVAILABLE OPENING UNTIL THE FOLLOWING WEEK WE TOOK IT IN AND OF COURSE THEY SAY IT'S NOT COVERED. THIS IS BIG SAFETY ISSUES AND LOSS IT IN CURVE WHICH WAS SCARY. I DIDN'T PURCHASE CAR UNTIL 2017 SO NEVER HEARD OF RECALL AND SAME DEALER FIXED ANOTHER RECALL SO WHY DID THEY NOT FIX THIS RECALL AT THAT TIME OR MENTION THIS.

Components: STEERING ELECTRICAL SYSTEM EXTERIOR LIGHTING

February 21, 2021
NHTSA ID Number: 11399882
Consumer Location: CEIBA, PR
VIN: 1FMHK7D86BG****

Summary of Complaint

THE TRUCK WAS DRIVING SMOOTHLY AND I TURNED IT OFF, TEN MINUTES LATER THE TRUCK POWER STEERING WAS RIDICULOUSLY THOUGH I COULD BARELY DRIVE BACK HOME,STILL CAN'T USED THE TRUCK,CALLED THE DEALERSHIP AND TOLD ME THAT THIS TRUCK DOES HAS A ELECTRICAL POWER STEERING RECALL BUT THE MILEAGE WAS OVER 1000 MILES OF THE MILES THATS IN THE RECALL SYSTEM, COULDN'T IMAGINE IF THAT SITUATION HAPPENED WHILE I WAS ON THE HIGHWAY IT WOULD'VE OCCURRED AN ACCIDENT I DONT THINK ITS FAIR THAT THIS MODELS HAVE A RECALL AND THE DEALERSHIP ARE NOT DOING NOTHING ABOUT IT, I REALLY NEED SOME HELP I HAVE KIDS AND I CANNOT ENDANGER THEM BY THIS MISTAKE THE FABRICATORS DONE.

Components: WHEELS

February 14, 2021
NHTSA ID Number: 11399208
Consumer Location: RED LION, PA
VIN: 1FMHK8D81BG****

Summary of Complaint

ON FEBRUARY 14, 2021 WHILE CHECKING TIRE PRESSURES OF MY 4 COOPER ADVENTURER H/T CUV 245/60R18 TIRES. I NOTICED NUMEROUS SPLITTING OF THE LOWER SIDEWALL, AROUND THE BEADS OF ALL 4 TIRES. THIS IS NOT NORMAL DRY ROT / CRACKING OF THE LOWER SIDEWALL. THE SPLITTING OF THE SIDEWALLS HAVE GAPS FROM 1/16TH TO 1/8TH OF AN INCH WIDE. THE GAPS ARE 2 - 3/32NDS OF AN INCH DEEP. THE DOT #'S OF ALL 4 TIRES ARE UP83 1HT 4117. THE TIRES WERE INSTALLED AROUND THE BEGINNING OF 2018. THE TIRES HAVE APPROX. 25K MILES ON THEM. COOPER TIRES / PEP BOYS HAVE A 65K WARRANTY ON THESE TIRES. THERE IS APPROX. 7 - 9/32NDS OF THREAD LEFT ON ALL 4 TIRES. JUNE 5, 2019 COOPER TIRES ISSUED A SAFETY RECALL ON THIS EXACT MODEL TIRE BUT IN A DIFFERENT SIZE. THE TIRE SIZE IN THIS RECALL IS 235/65R18. FEBRUARY 26, 2021 COOPER TIRES HAS ISSUED YET ANOTHER SAFETY RECALL ON THIS EXACT MODEL TIRE BUT IN A DIFFERENT SIZE. THE TIRE SIZE IN THIS RECALL IS 275/65R18. BOTH, JUNE 5, 2019 AND FEBRUARY 26, 2021 RECALLS OF THE COOPER ADVENTURER H/T CUV TIRES WERE ISSUED DUE TO MANUFACTURING DEFECTS OF THE LOWER SIDEWALL. THE 4 COOPER ADVENTURER H/T CUV 245/60R18 INSTALLED ON MY VEHICLE HAVE VERY SIMILAR LOWER SIDEWALL DEFECTS, AS BOTH OF THE ISSUED RECALLS FOR THIS EXACT SAME TIRE MODEL. I FEEL THAT THE SPLITTING OF MY TIRES ARE A SAFETY HAZARD DUE TO MANUFACTURING DEFECTS. I WOULD LIKE TO HAVE MY 245/60R18 COOPER ADVENTURER H/T CUV TIRES, AS WELL AS ALL OF THE OTHER SIZES OF THIS MODEL TIRE MADE BY COOPER, ADDED TO SAFETY RECALL TIRE LIST.

Components: WHEELS

February 14, 2021
NHTSA ID Number: 11399026
Consumer Location: RED LION, PA
VIN: 1FMHK8D81BG****

Summary of Complaint

ON FEBRUARY 14, 2021 WHILE CHECKING TIRE PRESSURES OF MY 4 COOPER ADVENTURER H/T CUV 245/60R18 TIRES. I NOTICED NUMEROUS SPLITTING OF THE LOWER SIDEWALL, AROUND THE BEADS OF ALL 4 TIRES. THIS IS NOT NORMAL DRY ROT / CRACKING OF THE LOWER SIDEWALL. THE SPLITTING OF THE SIDEWALLS HAVE GAPS FROM 1/16TH TO 1/8TH OF AN INCH WIDE. THE GAPS ARE 2 - 3/32NDS OF AN INCH DEEP. THE DOT #'S OF ALL 4 TIRES ARE UP83 1HT 4117. THE TIRES WERE INSTALLED AROUND THE BEGINNING OF 2018. THE TIRES HAVE APPROX. 25K MILES ON THEM. COOPER TIRES / PEP BOYS HAVE A 65K WARRANTY ON THESE TIRES. THERE IS APPROX. 7 - 9/32NDS OF THREAD LEFT ON ALL 4 TIRES. JUNE 5, 2019 COOPER TIRES ISSUED A SAFETY RECALL ON THIS EXACT MODEL TIRE BUT IN A DIFFERENT SIZE. THE TIRE SIZE IN THIS RECALL IS 235/65R18. FEBRUARY 26, 2021 COOPER TIRES HAS ISSUED YET ANOTHER SAFETY RECALL ON THIS EXACT MODEL TIRE BUT IN A DIFFERENT SIZE. THE TIRE SIZE IN THIS RECALL IS 275/65R18. BOTH, JUNE 5, 2019 AND FEBRUARY 26, 2021 RECALLS OF THE COOPER ADVENTURER H/T CUV TIRES WERE ISSUED DUE TO MANUFACTURING DEFECTS OF THE LOWER SIDEWALL. THE 4 COOPER ADVENTURER H/T CUV 245/60R18 INSTALLED ON MY VEHICLE HAVE VERY SIMILAR LOWER SIDEWALL DEFECTS, AS BOTH OF THE ISSUED RECALLS FOR THIS EXACT SAME TIRE MODEL. I WOULD LIKE TO HAVE MY 245/60R18 COOPER ADVENTURER H/T CUV TIRES ADDED TO THE SAFETY RECALL TIRE LIST. THIS MODEL TIRE SHOULD BE UNDER REVIEW FOR ALL MANUFACTURED SIZES.

Components: WHEELS

February 14, 2021
NHTSA ID Number: 11399027
Consumer Location: RED LION, PA
VIN: 1FMHK8D81BG****

Summary of Complaint

ON FEBRUARY 14, 2021 WHILE CHECKING TIRE PRESSURES OF MY 4 COOPER ADVENTURER H/T CUV 245/60R18 TIRES. I NOTICED NUMEROUS SPLITTING OF THE LOWER SIDEWALL, AROUND THE BEADS OF ALL 4 TIRES. THIS IS NOT NORMAL DRY ROT / CRACKING OF THE LOWER SIDEWALL. THE SPLITTING OF THE SIDEWALLS HAVE GAPS FROM 1/16TH TO 1/8TH OF AN INCH WIDE. THE GAPS ARE 2 - 3/32NDS OF AN INCH DEEP. THE DOT #'S OF ALL 4 TIRES ARE UP83 1HT 4117. THE TIRES WERE INSTALLED AROUND THE BEGINNING OF 2018. THE TIRES HAVE APPROX. 25K MILES ON THEM. COOPER TIRES / PEP BOYS HAVE A 65K WARRANTY ON THESE TIRES. THERE IS APPROX. 7 - 9/32NDS OF THREAD LEFT ON ALL 4 TIRES. JUNE 5, 2019 COOPER TIRES ISSUED A SAFETY RECALL ON THIS EXACT MODEL TIRE BUT IN A DIFFERENT SIZE. THE TIRE SIZE IN THIS RECALL IS 235/65R18. FEBRUARY 26, 2021 COOPER TIRES HAS ISSUED YET ANOTHER SAFETY RECALL ON THIS EXACT MODEL TIRE BUT IN A DIFFERENT SIZE. THE TIRE SIZE IN THIS RECALL IS 275/65R18. BOTH, JUNE 5, 2019 AND FEBRUARY 26, 2021 RECALLS OF THE COOPER ADVENTURER H/T CUV TIRES WERE ISSUED DUE TO MANUFACTURING DEFECTS OF THE LOWER SIDEWALL. THE 4 COOPER ADVENTURER H/T CUV 245/60R18 INSTALLED ON MY VEHICLE HAVE VERY SIMILAR LOWER SIDEWALL DEFECTS, AS BOTH OF THE ISSUED RECALLS FOR THIS EXACT SAME TIRE MODEL. I WOULD LIKE TO HAVE MY 245/60R18 COOPER ADVENTURER H/T CUV ADDED TO THE SAFETY RECALL TIRE LIST. THIS MODEL TIRE SHOULD BE UNDER REVIEW FOR ALL SIZES THAT ARE MANUFACTURED.

Components: ENGINE

February 13, 2021
NHTSA ID Number: 11396266
Consumer Location: KINGSVILLE, MO
VIN: 1FMHK8F88BG****

Summary of Complaint

DRIVING AT 35 MPH THE CAR LOST ALL POWER AND JUST STOPPED. THE ENGINE SHUT OFF. NO WARNING LIGHTS OR ALARMS WENT OFF BEFOREHAND. ONCE THE CAR STOPPED, THE ENGINE LIGHT CAME ON AND AN ALARM SOUNDED. WE CALLED A TOW TRUCK AND HAD IT TOWED TO FORD. THEY CALLED THIS MORNING AND SAID THE WATER PUMP WENT OUT CAUSING CATASTROPHIC DAMAGE TO THE ENGINE. THE ENGINE HAS TO BE REPLACED. THEY QUOTED $8,000.00. 8 WEEKS AGO, WHILE DRIVING ON THE HIGHWAY, MY POWER STEERING WENT OUT WITHOUT WARNING. I LOST ALL POWER STEERING AND THEN THE POWER STEERING ALARM CAME ON. TOOK IT TO FORD AND HAD THE POWER STEERING REPLACED AT A COST OF $1800.00. THEN, LESS THEN 2 WEEKS LATER WHILE DRIVING AT 40 MPH, THE POWER STEERING WENT OUT AGAIN. AND AGAIN, NO WARNING LIGHTS UNTIL THE POWER STEERING WEN OUT. FORD SAID IT WAS BECAUSE MY TIRES HAD LOW TREAD AND I NEEDED TO REPLACE MY FRONT TIRES, WHICH WE HAD THEM DO. 8 MONTHS AGO, THE TRANSFER CASE WENT OUT AND HAD TO BE REPLACED.

Components: STEERING

February 03, 2021
NHTSA ID Number: 11394655
Consumer Location: PORTSMOUTH, VA
VIN: 1FMHK7D83BG****

Summary of Complaint

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 25 MPH, THE STEERING WHEEL FAILED TO MOVE. THE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING MODULE NEEDED TO BE REPROGRAMMED. THE CONTACT STATED THAT THE FAILURE WAS LIKE THE FAILURE MENTIONED IN NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Components: STEERING

January 23, 2021
NHTSA ID Number: 11389765
Consumer Location: CRESTWOOD, KY
VIN: 1FMHK8F85BG****

Summary of Complaint

POWER STEERING QUIT WORKING AS I WAS DRIVING LUCKILY NO ONE WAS INJURED CALLED FORD JUST OUT OF RECALL WINDOW RECALL 15N01 CAR CLEARLY UNDER MILEAGE SINCE CAR HAS 80000 RECALL IS WITHIN 150000MILES BUT RECALL ENDED 1/16/2021 CAR IS STILL DEFECTIVE I WAS NOT NOTIFIED OF RECALL WHEN I PURCHASED CAR

Components: STEERING

January 20, 2021
NHTSA ID Number: 11389273
Consumer Location: WASHINGTON COURT HOUSE, OH
VIN: 1FMHK8F89BG****

Summary of Complaint

POWER STEERING ASSIST FAULT CODE IS PRESENT AND STEERING IS ALMOST IMPOSSIBLE. THIS IS ALREADY RECALL 14S06 HOWEVER MY 2011 FORD EXPLORER ISN'T INCLUDED.

Components: STEERING

January 18, 2021
NHTSA ID Number: 11388669
Consumer Location: TITUSVILLE, FL
VIN: 1FMHK8F88BG****

Summary of Complaint

DRIVING DOWN THE ROAD AND POWERSTEERING GETS HARD TO TURN AND SAY POWER STEERING ASSIST FAULT IT HAS HAPPENED A NUMBER OF TIMES

Components: STEERING

January 15, 2021
NHTSA ID Number: 11388281
Consumer Location: NEWARK, NJ
VIN: 1FMHK8F86BG****

Summary of Complaint

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SUDDENLY BECAME DIFFICULT TO TURN IN EITHER DIRECTION. AFTER STOPPING AND RESTARTING THE VEHICLE, THE MESSAGE SERVICE STEERING NOW WAS DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000.

Components: ELECTRICAL SYSTEM

January 07, 2021
NHTSA ID Number: 11387084
Consumer Location: SAINT CLAIRSVILLE, OH
VIN: 1FMHK7F89BG****

Summary of Complaint

THE AC/HEAT SPEED WILL RANDOMLY INCREASE/ DECREASE TO EITHER FULL OR LOW SPEED WITH IS CLICKING SOUND LIKE YOUR DOING IT ON YOUR OWN. THIS WILL CAUSE MY WINDSHIELD TO FOG UP WHEN COLD OUTSIDE WHILE DRIVING & DISTRACTING ME THE DRIVER THE ANNOYING CLICKING SOUND COMING FROM THE UNIT ITSELF. THIS COULD POSSIBLY CAUSING ME NOT TO SEE SOMETHING COMING OR IN THE ROAD CAUSING ME TO WRECK & PUTTING MY FAMILY IN DANGER.

Components: ELECTRICAL SYSTEM

July 02, 2019
NHTSA ID Number: 11386567
Consumer Location: JACKSONVILLE, FL
VIN: 1FMHK8F87BG****

Summary of Complaint

APIM MODULE WENT BLACK - NO CONTROLS, NO BACKUP CAMERA / PROXIMITY ALERTS

Components: ELECTRICAL SYSTEM

November 15, 2017
NHTSA ID Number: 11386568
Consumer Location: JACKSONVILLE, FL
VIN: 1FMHK8F87BG****

Summary of Complaint

REAR VIEW CAMERA UPSIDE-DOWN / MIRRORED

Components: ELECTRICAL SYSTEM

January 04, 2021
NHTSA ID Number: 11386569
Consumer Location: JACKSONVILLE, FL
VIN: 1FMHK8F87BG****

Summary of Complaint

REAR VIEW CAMERA NOT WORKING PROPERLY - REPAIR QUOTED ~$800 TO REPLACE CAMERA

Components: STEERING

November 26, 2020
NHTSA ID Number: 11384454
Consumer Location: SPRINGFIELD, MO
VIN: 1FMHK8D81BG****

Summary of Complaint

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 40 MPH, THE STEERING WHEEL WAS EXTREMELY HARD TO TURN. THE CONTACT NEEDED ASSISTANCE TO GET THE VEHICLE OFF THE ROADWAY. THE SERVICE POWER STEERING, TRACTION CONTROL AND POWER STEERING ASSIST WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO JIMMY MICHEL MOTORS, INC. (555 S ELLIOTT AVE, AURORA, MO 65605, (417) 678-5001) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING RACK ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THE FAILURE WAS LIKE NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING) AND 14E001000 (STEERING). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS THEN INFORMED THAT THE VEHICLE WAS OVER THE MILEAGE AND REPAIRS WERE NOT COVERED. THE FAILURE MILEAGE WAS 169,573.

Components: STEERING ELECTRICAL SYSTEM

December 17, 2020
NHTSA ID Number: 11383993
Consumer Location: SPRINGFIELD, KY
VIN: 1FMHK7D80BG****

Summary of Complaint

VEHICLE WAS PURCHASED A COUPLE OF MONTHS AGO AND HAS BEEN FINE UNTIL TODAY. PULLED INTO THE GAS STATION, TIRE LOW LIGHT CAME ON, PULLED OVER TO GET AIR AND POWER STEERING WENT OUT. COULDN'T GET THE VEHICLE STEERING TO WORK AT ALL.

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