Dynamic Head Restraints | Not Available |
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Head Restraint | Not Available |
Advanced Belt Feature | Not Available |
Adjustable Upper Belt Anchorage | Not Available |
Seat Belt Reminder System | Not Available |
Frontal Air Bag | Driver, Front Passenger |
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Curtain | Driver, Front Passenger, Rear Seat |
Knee | Not Available |
Additional Air Bags | Not Available |
Meets Side Air Bag Out-of-Position Requirements | Yes |
LATCH Locations | Not Available |
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Safety Power Windows (Anti-Pinch) | Not Available |
Safety Power Windows (Anti-Pinch) locations | Not Available |
NHTSA ID Number: | 11413513 |
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Consumer Location: | MALABAR, FL |
VIN: | 1FMZU63KX4U**** |
MICHELIN CROSSTERRAIN TIRES SUFFERING TREAD SEPARATION. THREE OUT OF FOUR SO FAR. HAD I NOT BEEN PAYING ATTENTION TO THIS PROBLEM IT WOULD HAVE HAPPENED ON THE HIGHWAY..
NHTSA ID Number: | 11407982 |
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Consumer Location: | MALABAR, FL |
VIN: | 1FMZU63KX4U**** |
TIRES! TIRES! TIRES! AGAIN! A SECOND TIRE HAS SUFFERED TREAD SEPARATION AND FAILED COMPLETELY. WHY CAN'T I GET ANYONE TO TAKE THIS PROBLEM SERIOUSLY?
NHTSA ID Number: | 11395422 |
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Consumer Location: | Unknown |
VIN: | 1FMDU74W64U**** |
ENGINE DIES WHEN DRIVING WITH CRUISE CONTROL OPERATING AND HEADING DOWN SLIGHT HILL AT SPEED OF AROUND 35 MPH. CRUISE IS DESIGNED TO MAINTAIN DRIVING SPEED GOING DOWN THE HILL (UP OR DOWN HILL FOR THAT MATTER). THE TACHOMETER INDICATES A SLOWING OF ENGINE RPM. AT HIGHER SPEEDS, THE SLOWING OF RPM DOES NOT FALL TOO LOW. HOWEVER, AT THE SLOWER SPEED AROUND 35MPH, THE RPM DROPS BELOW 500 RPM AND THE ENGINE STALLS. I LOSE POWER STEERING AND BREAKS. I HAVE A DIFFICULT TIME STEERING AND BREAKING. THIS IS A SAFETY PROBLEM ON A CURVE OR IF A RED LIGHT IS AHEAD. I CAN'T STEER THE CAR ON THE CURVE. I MAY NOT BE ABLE TO STOP THE CAR AT THE TRAFFIC LIGHT AND END UP IN AN INTERSECTION AND BE HIT BY VEHICLES WITH A GREEN LIGHT. I MAY HIT A CAR IN FRONT OF ME THAT HAS STOPPED AT A LIGHT OR STOP SIGN. I MAY NOT BE ABLE TO STOP FOR A PEDESTRIAN CROSSING AT THE INTERSECTION (WITH THE LIGHT). I MAY NOT BE ABLE TO AVOID A CHILD ... WHO DARTS INTO THE ROADWAY. THIS IS A PROBLEM FOR MANY OWNERS OF THE 2004 EXPLORER. THERE ARE MANY COMPLAINTS ABOUT IT ON THE WEB. IT IS A PROBLEM THAT HAS BEEN NOTED FOR YEARS. I COMPLAINED ABOUT IT TO DEALERS SEVERAL TIMES. DEALERS DISMISSED IT AS NOTHING CAN BE FOUND, REPLICATED OR JUST NOT A PROBLEM. IT IS TIME TO RECALLL THE VEHICLE TO FIX THIS SAFETY PROBLEM. THIS IS AN ONGOING PROBLEM. I TRY TO AVOID USING CRUISE CONTROL CONTROL AT THE 35MPH RANGE. IT SEEMS OK AT HIGHWAY SPEEDS. THE LAST OF MANY INSTANCES WAS IN NOVEMBER 2020. THE PROBLEM FIRST HAPPENED WHEN THERE ABOUT 30,000 MILES ON THE CAR.
NHTSA ID Number: | 11389077 |
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Consumer Location: | MALABAR, FL |
VIN: | 1FMZU63KX4U**** |
WHILE DRIVING HOME FROM WORK LAST WEEK I NOTICED A SLIGHT 'BUMPING' FEEL LIKE AN UNBALANCED TIRE, SO I TOOK A LOOK WHEN I GOT TO MY DRIVEWAY BUT FOUND NOTHING. THE NEXT DAY ON MY WAY TO WORK THE "BUMPING' WAS MUCH WORSE SO I STOPPED TO CHECK AND FOUND A LARGE BULGE ON THE TREAD OF THE RIGHT FRONT TIRE. AFTER SLOWLY RETURNING HOME I REMOVED IT AND SET IT ASIDE. A FEW HOURS LATER THE THREADS WERE SEPARATING BADLY SO I LET THE AIR OUT BEFORE IT BLEW APART. I ORDERED A REPLACEMENT TIRE (DIFFERENT BRAND) BUT I'VE STILL GOT THREE MORE OF THESE ON THE VEHICLE .THEY HAVE 36K MILES ON THEM AND A 60K WARRANTY WITH ONLY MODEST THREAD WEAR BUT I STILL CHECK THEM EVERY DAY. I DON'T FEEL SAFE.*DT CONSUMER STATED HE STILL HAS A DEFECTIVE TIRE.*JB
NHTSA ID Number: | 11337948 |
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Consumer Location: | ANDERSON, SC |
VIN: | 1FMDU64K04U**** |
THIS PAST WEEKEND I WAS DRIVING AN 04 FORD EXPLORER WHEN BOTH SIDE AIRBAGS SPONTANEOUSLY DEPLOYED. I WAS NOT IN AN ACCIDENT. I WAS DRIVING DOWN A TWO-LANE ROAD AT LESS THAN 35 MILES PER HOUR WHEN THE AIRBAGS DEPLOYED. I WAS ABLE TO PULL OVER BUT NOT BEFORE SUSTAINING AN INJURY TO MY EAR AND NOT BEFORE THE PASSENGER SUSTAINED AN INJURY TO HER RIGHT ARM. I REPORTED THIS TO FORD, WHICH ADVISED TO CARRY THE VEHICLE TO A DEALERSHIP. TOOK IT TO THE DEALERSHIP, WHERE THE SERVICE MANAGER WAS UNCONCERNED WITH THE FACT THAT THE AIRBAGS SPONTANEOUSLY DEPLOYED. HE LOOKED AT THE VEHICLE FOR TWO DAYS ONLY TO REPORT HE WAS NOT AWARE OF WHY THE AIRBAGS DEPLOYED AND STATED THERE WAS NOTHING HE COULD DO ABOUT IT. I REPEAT, I WAS NOT IN AN ACCIDENT AND THE AIRBAGS DEPLOYED WHILE DRIVING. THIS IS OF COURSE QUITE CONCERNING TO ME BUT FORD DOES NOT SEEM TO CARE. PLEASE FOLLOW-UP ON THE SAFETY OF FORD'S VEHICLES.
NHTSA ID Number: | 11299314 |
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Consumer Location: | KILAUEA, HI |
VIN: | 1FMZU77K14U**** |
THE BODY OF MY 2004 FORD EXPLORER SPORT TRAC XLT HAS RIVETS ON THE TOP OF THE ROOF THAT HOLD WATER. INSTEAD OF BEING A FLAT SURFACE WHERE RAIN CAN NATURALLY FALL OFF THE TOP OF THE ROOF IT SITS IN THESE RIVETS AND ACCUMULATES RUST. THIS LEADS TO A LOT MORE PROBLEMS.
NHTSA ID Number: | 11286314 |
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Consumer Location: | HADDAM, CT |
VIN: | 1FMDU74W04U**** |
TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT THE WHEEL STUDS DETACHED ON MULTIPLE TIRES WHILE DRIVING. THE FAILURE RECURRED THREE TIMES ON MULTIPLE WHEELS ON DIFFERENT OCCASIONS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN ONCE TO AN INDEPENDENT MECHANIC WHERE THE STUDS WERE REPLACED; HOWEVER, THE FAILURE CONTINUED. THE CONTACT ALSO STATED THAT SHE REPLACED MULTIPLE STUDS HERSELF. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
NHTSA ID Number: | 11267598 |
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Consumer Location: | HUBERT, NC |
VIN: | 1FMVU77KX4U**** |
TL* THE CONTACT OWNS A 2004 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE DRIVER AND FRONT PASSENGER SEAT BELTS FAILED TO RETRACT AND LOCK IN POSITION. THE CONTACT CALLED SANDERS FORD (LOCATED AT 1006 W CORBRELT AVE, SWANSBORO, NC 28584, 910-326-1801) AND WAS INFORMED THAT THE SEAT BELTS WERE NO LONGER COVERED UNDER WARRANTY; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE DIAGNOSTIC AND REPAIR COST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. THE VIN WAS INVALID.
NHTSA ID Number: | 11267608 |
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Consumer Location: | HUBERT, NC |
VIN: | 1FMZU77KX4U**** |
SEATBELT MECHANISM FOR DRIVER SIDE AND PASSENGER SIDE IS INOPERABLE. IT DOESN'T LOCK AFTER YOU PUT YOUR SEATBELT ON. THE MECHANISM YOU PUT THE SEATBELT BUCKLE IN IS GOOD BUT AFTER THAT THE LOCK MECHANISM FOR THE BELT TO RETRACT ISN'T WORKING PROPERLY. IT DOESN'T MATTER IF YOU ARE DRIVING OR PARKED.
NHTSA ID Number: | 11267173 |
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Consumer Location: | LEMON GROVE, CA |
VIN: | 1FMZU67K14U**** |
DURING NORMAL USE, USUALLY WHEN IN MOTION BUT FREQUENTLY WHEN THE VEHICLE IS NOT IN MOTION, THE DRIVERS SEAT SUDDENLY FLOPS BACKWARDS TO THE RECLINE POSITION. THIS HAS BEEN AN ISSUE SINCE THE TRUCK WAS ABOUT THREE YEARS OLD. I TOOK IT TO THE DEALER ONE TIME BUT THEY SAID THEY WOULD HAVE TO KEEP THE TRUCK; THAT DIDNT WORK FOR ME BECAUSE I WOULD HAVE NO TRANSPORTATION AND I ALWAYS HAVE TO GO TO WORK, THEN AND NOW. I SAW A RECALL ON THE 2010 FOR THIS AND FIGURED I WOULD LET YOU KNOW IT WAS FOR A LOT LONGER THAN THAT. IT MIGHT HELP EXPLAIN SOME DEAD PEOPLE IN SPORT TRACS. I CERTAINLY HAD SOME ANXIOUS MOMENTS AT TIMES IN THE 15 YEARS WITH MY TRUCK..IVE TRIED TO FIX IT SEVERAL TIMES WITH NO REAL SUCCESS, A NEW SEAT IS EXPENSIVE, USED SEATS ARE GOING TO DO THE SAME THING BUT SINCE MY SEAT HAS ALSO COLLAPSED I GUESS I NEED TO REPLACE IT.
NHTSA ID Number: | 11265739 |
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Consumer Location: | SAINT JOHNS, FL |
VIN: | 1FMDU74W74U**** |
THE VEHICLE WAS MOVING AT A SLOW RATE OF SPEED (APPROX 5-10 MPH) ON A BUMPY ROAD. THE DRIVER WAS LOOKING FOR A PARKING SPACE. THE SIDE AIRBAGS DEPLOYED. THE INSURANCE COMPANY HAS DETERMINED THAT THERE WAS NO COLLISION OR REASON FOR THE AIRBAGS TO DEPLOY AND THEREFORE THEY WILL NOT COVER THE DAMAGE.
NHTSA ID Number: | 11258464 |
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Consumer Location: | OAKLAND, CA |
VIN: | 1FMZU63K94U**** |
MY 2004 FORD EXPLORER HAS RECENTLY AND QUICKLY BEGAN SHIFTING VERY BADLY. I ALWAYS COME TO A COMPLETE STOP AND SHIFT INTO NEUTRAL BEFORE SHIFTING INTO REVERSE OR DRIVE BECAUSE WHEN SHIFTING INTO REVERSE FROM P OR D, IT ALWAYS TAKES A WHILE, THEN CLUNKS AGGRESSIVELY INTO PLACE. WHILE DRIVING SOMETIMES DOWNSHIFTING WILL ALSO CLUNK INTO PLACE. THIS ISSUE HAS BEEN REPORTED BY COUNTLESS OTHER DRIVERS AND HAS CAUSED MANY POTENTIALLY DANGEROUS SITUATIONS. FROM ACCELERATING SLOWLY THEN BANGING GEARS AND TAKING OFF, TO STUTTERING WHILE TRYING TO ACCELERATE, OR EVEN SWITCHING INTO REVERSE WHILE PARKING, AND HAVING THE CAR TRY TO JUMP BACK A FEW INCHES IS ONLY A FEW ISSUES THIS PROBLEM HAS CAUSED MYSELF AND COUNTLESS OTHERS. PEOPLE ARE REPLACING TRANSMISSIONS LEFT AND RIGHT TO NO AVAIL, ONLY A FEW 10 THOUSAND MILES AFTER INSTALLING NEW TRANSMISSIONS, THEIR CAR STARTS TO EXPERIENCE THE SAME ISSUES AS BEFORE. AT LOW SPEEDS AND IN PARKING LOTS THIS BECOMES A GAME OF LUCK AS YOU ACCELERATE MORE THAN NECESSARY TO TRY TO GET GOING, THEN STOPPING AND WAITING A FEW SECONDS WHILE YOU SHIFT TO NEUTRAL BEFORE SHIFTING TO REVERSE AS FEAR OF IT BANGING INTO GEAR AS YOU TRY TO MANEUVER YOUR CAR AROUND PEOPLE AND OTHER PARKED CARS BECOMES A MORE DANGEROUS TASK THAN IT SHOULD BE. IN SUM, WHILE STATIONARY, SLOW SPEED, OR JUST CRUISING, THE TRANSMISSION WHILE SHIFTING GEARS, OR SHIFTING INTO REVERSE/DRIVE, SOMETIMES WANTS TO BANG INTO GEAR OR LOSE POWER, OR DELAY SHIFTING ONLY TO BANG INTO GEAR MOMENTS LATER. SOME ISSUES WHEN TAKING CARS INTO REPAIR IS FINDING METAL TRANSMISSION SHAVINGS WHERE THEY SHOULDNT BE! FINALLY, THE EXCESSIVE BANGING CAN ALSO DAMAGE THE ENGINE OVER TIME IN ADDITION TO THE TRANSMISSION. PLEASE REFERENCE THE FOLLOWING LINK TO GET A BETTER IDEA OF THE ISSUES: HTTPS://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2004/TRANSMISSION/TRANSMISSION_SLIPPING_SHIFTS_HARD.SHTML THANKYOU
NHTSA ID Number: | 11245234 |
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Consumer Location: | RIVERDALE, IL |
VIN: | 1FMZU73K14Z**** |
THE IGNITION KEYS LOSES THE PROGRAM AND I CONSTANTLY HAVE TO HAVE NOTH REPROGRAMED. I WAS TOLD THIS WAS A RECALL THAT FORD KNOWS ABOUT. THE CAUSE THE CAR INABILITY TO START
NHTSA ID Number: | 11233554 |
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Consumer Location: | MILLER PLACE, NY |
VIN: | 1FMZU74W84Z**** |
PLASTICE PARTS ARE DETERIORATING, DESOLVING IN FRONT INSIDE DRIVE SUN VISOR-LIGHTED VISOR BROKE OFF; CENTERL REAR A/C AND HEAT MOON ROOF LIGHT CONSOLE FALLS OFF-PLASTICE CLIPS DESOLVED AND WILL NOT FASTEN INTO ROOF ASSEMBLY, CAUSING BLOCKED EYESIGHT AND AT TIME ON RIGHT TURN HITTING HEAD OR EYES . THIS IS UNSAFE AND FORD MOTOR KNOWS OF COMPLAINST. PART ARE NOT AVAILBLE. THIS IS A HIGHWAY SAFETY ISSUE. THE MODEL WAS THE EDDIE BAUER TOP OF THE LINE $40,,835 CAR FMV $5000 ONLY 54000 MILES PRI LEVEL CODE 450240U74 SHIP WGT 4357
NHTSA ID Number: | 11228959 |
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Consumer Location: | JASPER, TX |
VIN: | 1FMFU17L14L**** |
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT STATED THAT THE BRAKE LAMPS, TURN SIGNALS, AND EMERGENCY FLASHERS FAILED TO OPERATE PROPERLY. THIS WAS A DISTRACTION TO THE CONTACT'S DRIVING BECAUSE HE COULD NOT NOTIFY OTHER DRIVERS OF THE VEHICLE'S MOVEMENTS. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC, BUT THEY DID NOT HAVE TIME TO DIAGNOSE THE VEHICLE. THE CONTACT CALLED A FORD CUSTOMER SERVICE LINE, BUT THEY DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 264,000.