2015 FORD FUSION VIN: 3FA6P0H72FR173525

TBD
Condition
Run & Drive
Damage
Collision
Title
Clear

VIN 3FA6P0H72FR173525 Decoding Ford Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

FORD

Manufacturer Name

FORD MOTOR COMPANY, MEXICO

Model

Fusion

Model Year

2015

Plant City

HERMOSILLO

Series

SE

Vehicle Type

PASSENGER CAR

Plant Country

MEXICO

Plant Company Name

Hermosillo

Body Class

Sedan/Saloon

Doors

4

Bed Type

Not Applicable

Cab Type

Not Applicable

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Drive Type

FWD/Front-Wheel Drive

Engine Number of Cylinders

4

Displacement (CC)

2500.0

Displacement (CI)

152.55936023683

Displacement (L)

2.5

Engine Power (kW)

130.4975

Fuel Type - Primary

Gasoline

Engine Configuration

In-Line

Engine Brake (hp) From

175

Engine Manufacturer

Ford

Seat Belt Type

Manual

Front Air Bag Locations

1st Row (Driver and Passenger)

Knee Air Bag Locations

1st Row (Driver and Passenger)

Side Air Bag Locations

1st and 2nd Rows

Tire Pressure Monitoring System (TPMS) Type

Direct

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2015 FORD FUSION Crash Test Score

5

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
10.9%

2015 FORD FUSION Safety Features

Advanced Safety Features

Rearview Video Systems Standard

Seat Belts and Head Restraints

Dynamic Head Restraints Not Available
Head Restraint Driver, Front Passenger, Rear Seat
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Driver, Front Passenger
Seat Belt Reminder System Driver, Front Passenger

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat
Pelvis/Torso Driver, Front Passenger
Knee Driver, Front Passenger
Additional Air Bags Inflatable Seat Belt
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Rear Seat
Safety Power Windows (Anti-Pinch) Available
Safety Power Windows (Anti-Pinch) locations Driver, Front Passenger, Rear Seat

Complaints Assosiated with VIN 3FA6P0H72FR173525

Components: ELECTRICAL SYSTEM UNKNOWN OR OTHER FUEL/PROPULSION SYSTEM

November 14, 2020
NHTSA ID Number: 11374735
Consumer Location: ROMULUS, MI
VIN: 3FA6P0H72FR****

Summary of Complaint

WHEN GETTING READY TO PARK THE CAR THE CAR SAYS IT'S IT NUETRAL BUT IT'S ACTUALLY I BELIEVE IN PARK. I TOOK MY FOOT OFF THE BREAK AND IT WAS MOVING BACKWARDS. I PUT THE PARKING BREAK ON THE CAR SO IT IS STATIONARY.

Components: ELECTRICAL SYSTEM

March 16, 2019
NHTSA ID Number: 11204953
Consumer Location: SCOTTVILLE, MI
VIN: 3FA6P0H72FR****

Summary of Complaint

THE TRUNK OPENS RANDOMLY ON ITS OWN IN PARKING LOT AN GARAGE

Components: SERVICE BRAKES

August 04, 2018
NHTSA ID Number: 11118849
Consumer Location: GRAVETTE, AR
VIN: 3FA6P0H72FR****

Summary of Complaint

MY CAR WAS PART OF THE RECALL FOR THE BUSHING CABLE BUT WAS TOLD BY THE DEALERSHIP WHO WAS TOLD BY THE SPECIALTY GROUP AT FORD THAT IT WAS NOT AN ACTUAL RECALL SO I WILL HAVE TO PAY FOR THE REPAIRS UPFRONT UNTIL IT BECAME A LEGITIMATE RECALL AND THE PARTS WERE AVAILABLE. I EVEN HAD MY CAR TOWED TO THE DEALERSHIP UNDER THE IMPRESSION THAT THE COST WOULD BE COVERED BY FORD SINCE IT HAS SOMETHING TO DO WITH THE RECALL BUT NOW AFTER SPEAKING TO THE DEALERSHIP THAT IS NOT A GUARANTEE NOR IS THE RENTAL CAR THAT I AM HAVING TO USE SINCE MY CAR IS DOWN DUE TO THE RECALL. I FILED A PREVIOUS COMPLAINT REGARDING THE SHIFTER CABLE BUSHING GOING OUT BUT THIS COMPLAINT IS IN REGARDS TO FORD NOT HAVING THE BUSHING OR THE SHIFTER CABLE TO FIX MY CAR EVEN THOUGH I WAS TOLD THAT IT WOULD BE FIXED IN A COUPLE OF DAYS, I WOULD PAY FOR THE REPAIRS THEN THEY WOULD REIMBURSE ME ONCE IT BECAME AN ACTUAL RECALL. I AM NOT REFUSING THE REPAIRS BUT CAN NOT WAIT A MONTH FOR THE PARTS TO COME IN NOR CAN I AFFORD A BILL FOR OVER $500 THAT WAS PART OF A RECALL THAT FORD ISSUED BUT IS NOW SAYING IS NOT AN ACTUAL RECALL. WHAT AM I SUPPOSED TO DO? I AM GOING TO GO GET MY CAR AND HAVE A MORE RELIABLE FIGURE FIX MY CAR AND PROCEED FROM THERE. ALSO NOW I AM OUT A TOW BILL AND $35 FOR 3 DAYS ON A RENTAL SINCE FORD DID NOT DO WHAT THEY SAID THEY WOULD DO STATED ON THEIR DECLAIMER THAT DEALERS WILL REPLACE THE SHIFTER CABLE BUSHING AT NO COST TO THE CUSTOMER EXCEPT THIS CUSTOMER. THIS WAS ON THEIR FORD MEDIA WEBSITE.

Components: POWER TRAIN

August 04, 2018
NHTSA ID Number: 11118335
Consumer Location: GRAVETTE, AR
VIN: 3FA6P0H72FR****

Summary of Complaint

TL* THE CONTACT OWNS A 2015 FORD FUSION. UPON PARKING AND EXITING THE VEHICLE, IT STARTED TO ROLL BACKWARDS UNTIL THE BRAKE PEDAL WAS DEPRESSED. AFTER THE FAILURE, THE VEHICLE FAILED TO ENGAGE INTO ANY GEAR. IN ORDER TO KEEP THE VEHICLE FROM MOVING, THE EMERGENCY BRAKE HAD TO BE ENGAGED. THE CONTACT ALSO RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V417000 (POWER TRAIN), BUT THE DEALER (MCLARTY DANIEL FORD, 2609 S WALTON BOULEVARD, BENTONVILLE, AR 72712) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: UNKNOWN OR OTHER

November 23, 2021
NHTSA ID Number: 11441530
Consumer Location: MARLBOROUGH, MA
VIN: 3FA6P0H73FR****

Summary of Complaint

The Display for sync / phone / radio / backup camera went black & now no display of backup camera etc. Reset does not correct problem. Fuse good. Disconnecting battery / reconnect does not correct. Known problem with other Fords Accessory Display Module & Screen. Very expensive failure.

Components: ENGINE

August 20, 2021
NHTSA ID Number: 11439824
Consumer Location: TYRONE, PA
VIN: 3FA6P0HD7FR****

Summary of Complaint

I was driving home from work at 10:30p. I pulled out of the parking lot at work when I lost power in the motor. Traffic was flowing and almost got T-bones. Right before I pulled it off the road it started to jerk like I was riding a bull. In the parking lot I shut it off and looked under the hood and checked everything but everything looked good. Started it back up and it started to run fine. So the next day it over heated took it to Ford and told them what was going on. They said someone bottom your car out so I turned it in to the insurance and they started a claim Ford fixed it. 2 days later it did It again over heated. Take it back in they fix it again pick it up again 2 days later over heats again. This is the third time it’s been in there and this time they say there is a TSB technical service bulletin-21-2269 that’s been out for over a year. At this point they tell me that no one has issued a recall on it. For the safety of others it should be recalled because if I had my kids in the call and got hit or killed over it someone would be paying.

Components: POWER TRAIN

November 04, 2021
NHTSA ID Number: 11439543
Consumer Location: TACOMA, WA
VIN: 3FA6P0H7XFR****

Summary of Complaint

The contact owns a 2015 Ford Fusion. The contact stated while attempting to start the vehicle, the vehicle would not start. The message "Transmission Not in Park" was illuminated. The contact also stated he was unable to move the gear shifter to shift gears. The vehicle was towed to an independent mechanic who diagnosed that the shifter cable had detached. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V362000 (Power Train). The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 85,000.

Components: STEERING ELECTRICAL SYSTEM SERVICE BRAKES

November 04, 2021
NHTSA ID Number: 11439311
Consumer Location: MILTON, MA
VIN: 3FA6P0RU2FR****

Summary of Complaint

My car has approximately 110,000 miles on it. For the last 6 months, I've been getting alerts on my dashboard ("Service Advance Trak", "Hill Start Not Available", and one or two others). This happens at slow speeds and when turning. When these alerts start, I lose power steering. I've also noticed that when I apply brakes at slow speeds, the ABS engages for a few seconds. I was told by the dealer that it was the engine control module. I had it replaced and reprogrammed. However, the alerts and loss of power steering still happens though not as much.

Components: VISIBILITY

October 28, 2018
NHTSA ID Number: 11438568
Consumer Location: VISTA, CA
VIN: 3FA6P0LU4FR****

Summary of Complaint

The contact owns a 2015 Ford Fusion Hybrid. The contact stated the rearview camera failed to turn on or would temporarily turn on while reversing. There were no warning lights illuminated. The vehicle was not diagnosed by an independent mechanic or dealer. The dealer was notified of the failure and advised the contact that he would be responsible for the cost of the repair because there were no recalls related to the failure. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 18,000.

Components: STEERING

October 13, 2021
NHTSA ID Number: 11436633
Consumer Location: TAMPA, FL
VIN: ****

Summary of Complaint

The contact owns a 2015 Ford Fusion. The contact stated the vehicle was repaired under an unknown recall for the steering wheel attachment bolt failure. The contact stated while driving 10 MPH and making a turn, the steering wheel inadvertently locked. There was no warning light illuminated. The vehicle was towed to an independent mechanic who diagnosed that the rack and pinion steering had failed and needed to be replaced. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 176,000. The VIN was unavailable.

Components: UNKNOWN OR OTHER VISIBILITY/WIPER

September 02, 2021
NHTSA ID Number: 11436328
Consumer Location: GILBERT, AZ
VIN: 3FA6P0HD3FR****

Summary of Complaint

A few weeks ago, the Passenger Sun Vizor in my 2015 fusion suddenly came part. I have attached photos of the current condition. There is no change in handling as I have just used this as a support for the dashboard sunshade as a protection from the hot Arizona Sun. Currently the Vizor is hanging by its wire (Please see photos) and presents a big Safety risk from a visibility and handling standpoint (since its just suspending by itself). When I contacted Ford (via Twitter), they asked me to take it to a dealer to have it checked. Dealer is asking for $159 inspection fee which is absolutely ridiculous since a problem like this should be inspected and fixed for me (being a safety issue). I request NHTSA to take action by bringing this to Ford and getting them to review this issue for a possible recall. I would also like my Vizor to be inspected and repaired as soon as possible.

Components: AIR BAGS

March 01, 2021
NHTSA ID Number: 11435471
Consumer Location: UNION CITY, CA
VIN: 3FA6P0H7XFR****

Summary of Complaint

I have a 2015 ford fusion with around 37000miles. But the sealing between air bag and passenger side dashboard are broken. I'm afraid that the air bag might pumped out under normal condition if the cracks are too big. I think it could be quality issue. It could be very dangerous and put our lives at risk. Besides that, there was no warning lamps, messages or other symptoms of the problem prior to the failure. I called Ford customer service, they said that it could be their quality problem. However, they won't take the responsibility because they don't have recall for that issue. I think it put mine and my family's lives at risk, and I do need to bring attention.

Components: ENGINE

September 01, 2021
NHTSA ID Number: 11435099
Consumer Location: NEWARK, DE
VIN: 3fa6p0hd0fr****

Summary of Complaint

2015 Ford Fusion SE 1.5L ecoboost While driving I have had loss of engine power posing risk in traffic. I refilled coolant and the misfire in cyl 1 inspired spark plug replacement. The problem recurs and I discover coolant in these engines has (secretly) known defect since 08 leaking into engine. At over 5 years though under 60K mi, Ford will not help / address the problem. Just did 3rd spark plug replacement and googled up the defect. Would love to get (long not short) engine replacement like other models have received with this. Would expect to get al least the reprogramming or other ideas for mitigation help from Ford.

Components: ENGINE

September 18, 2021
NHTSA ID Number: 11434719
Consumer Location: EULESS, TX
VIN: 3fa6p0hd9fr****

Summary of Complaint

The contact owns a 2015 Ford Fusion. The contact stated while driving 40 MPH, the engine started to overheat as the check engine light illuminated the instrument panel. The contact had taken the vehicle to an independent mechanic where it was discovered that coolant had leaked into a cylinder, resulting in engine damage. The dealer was notified of the failure and the contact was informed that there were no recalls on the vehicle for the engine. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 135,000.

Components: ENGINE

September 18, 2021
NHTSA ID Number: 11434373
Consumer Location: AUSTIN, TX
VIN: 3FA6P0HD7FR****

Summary of Complaint

2015 Ford Fusion SE with 99k miles, well maintained and only two owners. Driving car down highway and engine begins to shudder. Pulled over as check engine lights were flashing and engine in critical condition. Had to tow car to nearest Ford delearship which is Maxwell Ford in South Austin, Texas. Ford mechanics determined it was MISS FIRE ON CYLINDER 2 VALVE BROKEN IN CYLINDER HEAD and need complete engine reassembly. Ford quoted $7,871.21 for a new engine block. Car not under warranty and they did not offer to pay. Also charged $238.07 to evac the AC. Reading about hundreds of complaints across carcomplaints (https://www.carcomplaints.com/Ford/Fusion/2015/engine/engine-2.shtml) as well as the current class action lawsuit that was filed in December 2020 (https://www.carcomplaints.com/Ford/Fusion/2015/engine/engine-2.shtml).

Components: ELECTRICAL SYSTEM SERVICE BRAKES

September 21, 2021
NHTSA ID Number: 11433892
Consumer Location: HOUSTON, TX
VIN: 3fa6p0g70fr****

Summary of Complaint

At approximately 80,000 miles, the abs censor came on, along with three other lights, one of which is traction control. The brakes begin acting out of control and power steering goes out. Mechanic came to look at it and told me that he’s seen a lot of the same problems with Ford vehicles, specifically fusions and fiestas. He told me it’s an ABS sensor in the electrical harness.

Components: POWER TRAIN

September 04, 2021
NHTSA ID Number: 11433489
Consumer Location: ANN ARBOR, MI
VIN: 3FA6P0D93FR****

Summary of Complaint

The automatic transmission shifter cable, which connects the shifter knob in the cabin of the vehicle to the shifter lever in the engine which controls the gear selection of the engine (drive, neutral, reverse, park, etc.), degraded and became detached while the vehicle was in operation. This led to a situation in which the shifter knob in the cabin in the car became non-functional and the car was stuck in "drive" regardless of how the shifter knob was adjusted. In my specific case, I used the shifter knob to put the car in "park" but the car continued to move forward under engine power unless the brake or parking brake was applied. This created a dangerous situation where it was assumed the car was in "park" mode when in reality the car would still roll forward under it's own power. This is a known issue and existing recall for many Ford Fusions with a 2.5 L engine. My specific trim level (Ford Fusion Titanium) came equipped with a 2.0 L turbocharged engine which is not included in the existing recalls but was produced at the same facilities as the recalled vehicles and experiences the same exact automatic transmission component failure as is covered by the recall on 2.5 L engines. I have had to pay to have this component repaired (~$100) since this incident occurred in order to get the vehicle safe and operational again.

Components: ELECTRICAL SYSTEM ENGINE

September 07, 2021
NHTSA ID Number: 11433131
Consumer Location: CAMPBELL, MO
VIN: 3fa6p0hd4fr****

Summary of Complaint

Overheated warning light flashed then went off when car was cooled down for 45 mins and then started right up and no warning light was ever seen again to come on then drove car 30 miles next morn car wouldn't start.checked engine coolant and it was all gone no visible leak.. no warning light Refilled coolant car tried to start and put out white smoke from tailpipe. Car started barely and was rough running again no warning light showing drove car to mechanic and he said car engine was blown .. so looked on different forums and found that the Ford fusion and Ford escape motors the 1.5 liter was a real lemon and the overheat light warning of low coolant or overheating of engine has had problems for several years on these 2 vehicles that had the 1.5 engine in them .. you can no longer buy the 1.5 because they were so terrible that they quit making them is what I'm being told .. I would like this engine to be recalled for all the problems it has given thousands of people

Components: UNKNOWN OR OTHER

September 06, 2021
NHTSA ID Number: 11432669
Consumer Location: CHUNCHULA, AL
VIN: 3FA6P0K99FR****

Summary of Complaint

My name is [XXX], My daughter stated that she was driving her 2015 Ford Fusion down the highway, and panicked when the vehicle suddenly accelerated on its own. She was pushing down on the brakes as hard as she could, and the vehicle would not slow down. Thankfully, by the grace of GOD, the vehicle eventually started slowing. She crept home afterwards. The vehicle is now at Mullinax Ford in Mobile Alabama. The address is 7311 Airport Blvd. Mobile Alabama, 36608. The phone number is 251-261-0238. The vehicle has 80 thousand miles on it. I have kept it in excellent condition due to the fact that I do not want her to breakdown in the middle of the road. However, I never expected that the vehicle would autonomously accelerate and potentially kill her due to a wreck. I am concerned that the vehicle can no longer be trusted. What can be done to resolve the issue? Will the manufacturer pay for the fix? Will the fix be professional, and actually remedy the malfunction? Do I have a legal avenue of approach? Will you please have someone investigate, and rectify. Can my daughter please have a temporary, or permanent replacement? This has been a burden due to the fact that she needs that vehicle to go back and forth to college. She will probably have anxiety driving the fusion if, or when the fusion is returned. I am asking for help. I do not know the system or component that malfunctioned. I do not know if the system has been inspected by the manufacturer, police, insurance representatives, or others. My daughter noticed a hill start assist message on her instrument cluster at the time of malfunction. Thank you for your time. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Components: SERVICE BRAKES

September 04, 2021
NHTSA ID Number: 11432317
Consumer Location: BALTIMORE, MD
VIN: 3fa6p0h94fr****

Summary of Complaint

The contact owns a 2015 Ford Fusion. The contact stated that upon starting the vehicle, the brake pedal depressed to the floorboard without warning. Despite the failure, the contact was able to drive at low rate of speed with her hazard light activated. As the contact approached her destination, the low brake fluid warning light illuminated on the instrument panel. The contact pulled into a gas station and topped off the brake fluid reservoir however, the brake pedal continued to depress to the floorboard. Once the contact arrived home, she checked the brake fluid level and saw that the reservoir was empty once again. Due to the failure, the contact had the vehicle towed to a dealer where she was informed that her vehicle was not under recall and was given an estimate for the repair. The manufacturer was notified of the failure and she was given the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was unknown.

Components: UNKNOWN OR OTHER

September 05, 2021
NHTSA ID Number: 11431931
Consumer Location: ORLAND PARK, IL
VIN: 3FA6P0HD2FR****

Summary of Complaint

Since vehicle was purchased in 2014, it has had electrical issue with starting. It has needed a jumpstart at least 50 times and was brought back to the dealer multiple times with no solve. The dealer advised we just need to drive it more to charge the battery. A few weeks ago, the car would not start or shift out of park. A jumpstart was attempted and but the car still would not start. When trying to start the car, the warning chimes were beeping rapidly and the following message cycled on the display: see manual, steering assist fault service required, service AdvanceTrac, low engine oil pressure, engine coolant overtemperature, park brake malfunction service now. The car was towed to a Ford dealer. The dealer advised the battery, starter and alternator were fine. They said the car was fine and it then drove without issue for a couple weeks. A few weeks later while driving, it completely shut off and would not start in a turn lane. The headlights turned off and would not come on. The hazard lights were turned on but only worked on the mirrors, not the front or rear hazard lights. This was extremely dangerous as it was dark out and we were almost hit from behind. The police were called and blocked the vehicle for safety. The tow truck driver was unable to jumpstart the vehicle or get it out of park with a jumpstart power applied but all the displays were working normal so it was not an issue with the battery. The same warning messages that were displayed weeks earlier were displayed again after the car turned off: see manual, steering assist fault service required, service AdvanceTrac, low engine oil pressure, engine coolant overtemperature, park brake malfunction service now. The vehicle was towed to the same Ford dealer that said there were no problems a few weeks ago and it is acting the same as the day the the car stopped working in the middle of the intersection. This could happen on a highway or anywhere and shut the car down without warning.

Components: SEAT BELTS

August 25, 2021
NHTSA ID Number: 11431614
Consumer Location: MODESTO, CA
VIN: 3FA6P0K9XFR****

Summary of Complaint

Passenger side rear seat seat belt will not retract.

Components: STRUCTURE

September 01, 2021
NHTSA ID Number: 11431445
Consumer Location: Unknown
VIN: 3FA6P0H78FR****

Summary of Complaint

Door latch failed, noting that similar recall for millions of fusions were done , my car was not included

Components: STEERING

August 19, 2021
NHTSA ID Number: 11430885
Consumer Location: AUBURNDALE, MA
VIN: 3FA6P0SU8FR****

Summary of Complaint

The car was being driven 30-40 MPH. There were no warning lights on and no prior issues. Power steering failed preventing the car from being steered. Luckily the road was straight and no cars were around. Car was stopped blocking the lane it was in. If the road was curving or traffic was around a crash would have been unavoidable. At time of failure lights started to flash including the message 'POWER STEERING ASSIST FAULT". Car was towed to dealer. Steering gear replaced at a cost of $2,997. Mileage on the car was 53,000 miles

Components: SERVICE BRAKES, HYDRAULIC

August 25, 2021
NHTSA ID Number: 11430685
Consumer Location: NOVATO, CA
VIN: 3FA6P0HD9FR****

Summary of Complaint

I was in line at a drive thru and my brakes suddenly went to the floor. I was close to home so I drove carefully having to press the brakes all the way to the floor to stop,barely. I did a visual inspection and saw brake fluid coming from my right front brake line. The fluid was everywhere. The dashboard light came on when it happened. Thankfully I was not driving on the highway or this could have been fatal. The car is now 6 years old and I get regular oil changes and inspections along with routine maintenance. I carefully drove it early in the morning to a mechanic close by and it was confirmed that my brake hydraulic hose had ruptured. Mechanic says usually doesn't see happening this early on in car life. I have 75,000 on it. He recommended I replace the other 3 but cannot afford right now. The labor is expensive part. Also. Had to perform a brake bleed and add fluids again and clean up. A little over $400.00 just for that one side. Brake pads themselves are still good. Tires still good. Hope the others don't happen while driving in faster conditions or in traffic. This is dangerous, just hope I am the only one in the car when it does happen. Am planning on saving to fix the other hoses soon. I had zero warning indicators before it occurred. No pops, squeaks, or noises. It was scary, I don't trust my Ford and will not drive further than a close to home range.

Components: POWER TRAIN

February 01, 2021
NHTSA ID Number: 11429232
Consumer Location: HOUSTON, TX
VIN: 3fa6p0h78fr****

Summary of Complaint

The contact owns a 2015 Ford Fusion. The contact stated that while at a stop, the vehicle would independently shift into neutral without warning. The contact had to restart the vehicle to resume normal driving functionality. The contact had linked the failure to a defective powertrain control module (PCM). The contact had notified a dealer of the failure and was informed that there would be a three-week wait for an appointment to have the vehicle diagnosed. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 70,000.

Components: ELECTRICAL SYSTEM

August 09, 2021
NHTSA ID Number: 11428509
Consumer Location: ARLINGTON, TX
VIN: 3FA6P0SU9FR****

Summary of Complaint

multiple warning lights come off and on while driving. When they come on steering becomes difficult. no one can determine the cause. there have bene multiple reports by others with this same make/model of happening to them and no mechanics nor dealership have been able to identify the cause

Components: SERVICE BRAKES, HYDRAULIC

August 07, 2021
NHTSA ID Number: 11428329
Consumer Location: DETROIT, MI
VIN: 3fa6p0g79fr****

Summary of Complaint

The contact owns a 2015 Ford Fusion. The contact stated that while his wife was driving at an undisclosed speed, the brakes failed to stop the vehicle in a reasonable time. The contact's wife continued driving and noticed that the brake pedal went to the floorboard when depressed. The contact inspected the vehicle and noticed that brake fluid was spraying onto the ground while his wife was depressing the brake pedal. The vehicle was towed to the dealer and diagnosed that the front driver’s side brake line had ruptured and needed to be replaced. The vehicle was not repaired and remained at the dealer awaiting the brake line to arrive. The manufacturer was not made aware of the failure. The failure mileage was 95,000.

Components: UNKNOWN OR OTHER

August 04, 2021
NHTSA ID Number: 11428394
Consumer Location: JUPITER, FL
VIN: 3FA6P0K95FR****

Summary of Complaint

On 7/30/2021 I filled up my gas tank at a local Sunoco. After doing so my engine would start and quickly stall. Thinking I may have gotten "bad gas", after several attemts of re-starting my car and while in neutral I reved up the car a few times between 3-4 thousand RPM's to posiibly "blow out" and any water or sediment which at the time I believed was do to the gas, and it ran fine for days and did not stall. I continued to drive the car to work and errunds with no issue, except for about 3 days after gas fill-up when my engine light came on. Although the car ran fine, on Tuesday August 2 2021, I went to local Auto Zone and they ran the diagnostic that indicated a P1450 error which said on the report "Replace Evaporative Emissions (EVAP) Purge Control Valve". The following morning August 3rd, I called my Ford Mullinax dealership when they opened at 7:30, and the closest appointment was not until Monday August 16th ! (a quailfied local mechanic said he could not do the work and would actually have to send the car to Ford himself.) On the following day August 4th, I drove the car to work (a 76 mile round trip primarily on the interstate). The car ran fine on the way there and up to a point on the way back, until the engine made a intermittent very loud noise and did so after several times after, until the engine completely and unexpectedly shut down and narrowly missing a very dangerous rear end collision. I called AAA to tow my car, and when the driver arrived 25 minutes or so, the car was in a position which made it difficult to place on his flatbed tow truck that he arrived with. He asked if I could start it up, and I said I doubt it would but I was willing to try. Much to my suprise it fired righ up! I assume that it had time to cool down and that this was only temporary. Definetly NOT SAFE to assume everything was now ok ! From that 8/4/2021 day until today as I document this incident on 8/9/2021, I have been fortunate enough to borrow a friend's 2nd vehicle

Components: POWER TRAIN

July 30, 2021
NHTSA ID Number: 11427765
Consumer Location: MARLBOROUGH, MA
VIN: 3FA6P0H73FR****

Summary of Complaint

Safety Recall # 18S20 Shift Cable Bushing was completed by dealer 03/05/2020 during a visit for new tires. There were no symptoms of gear issue at that time. On 7/30/2021 the Shift Cable Bushing (installed per recall) FAILED (less than 15 mths later). After parking car in a parking garage, put the car in "P" Park, the car was turned off, key removed, exited vehicle. The car rolled forward striking the parking garage wall in front of parking spot. Even though the dash & shift indicated the car was in PARK - it was not. No warning on dash. Called AAA that discovered the Shift Cable Bushing was missing causing the Shift Cable to be dislodged. Recall #18S20 was supposed to correct this issue. It did not. The front of my vehicle damaged. Ford redid the recall following day but the car needs auto body work. No response from Ford Corporate, which is in Manila Philippines.

Components: VEHICLE SPEED CONTROL

July 31, 2021
NHTSA ID Number: 11427338
Consumer Location: DENTON, TX
VIN: 3FA6P0H74FR****

Summary of Complaint

The throttle body failed. Car went into limp mode. I used a code reader to investigate. Code was P211, throttle. Bought a throttle body at Ford dealer, $100.84 total parts with tax and throttle body and gasket. Replaced part and it runs fine so far. I was lucky to have been close to home when it happened. I did not find any recalls for this make model and year but throttle bodies commonly fail on Fords. It happened on July 31, 2021. Car had about 89,500 miles. Bought the car new from Bill Utter Ford in Denton, Texas in 2015.

Components: WHEELS

July 05, 2021
NHTSA ID Number: 11426494
Consumer Location: ATHENS, GA
VIN: 3FA6P0HD0FR****

Summary of Complaint

The contact owns a 2015 Ford Fusion. The contact stated that the driver’s side front tire lost air and became flat, but the independent mechanic was unable to remove the wheel from the vehicle due to the lug nuts being swollen. The vehicle was later taken to the local dealer who replaced the lug nuts. The cause of the failure was not determined. The manufacturer was not yet contacted. The failure mileage was 48,000.

Components: ENGINE AND ENGINE COOLING

July 05, 2021
NHTSA ID Number: 11425933
Consumer Location: CINCINNATI, OH
VIN: 3FA6P0HD8FR****

Summary of Complaint

We bought this car at the end of May 2020. When we bought it it had 48,000 miles on it. We have had this vehicle for 14 month and have religiously kept up on maintenance. Started having issues beginning of July 2021. Today, 7/22/2021 we received notice that the car needs a new engine due coolant leaking into the cylinders. We have only put 17,000 miles on this car. There is absolutely no reason for it to need a new engine.

Components: ELECTRICAL SYSTEM ENGINE

July 15, 2021
NHTSA ID Number: 11425293
Consumer Location: DETROIT, MI
VIN: 3FA6P0HD1FR****

Summary of Complaint

I have received a message on my dashboard regarding 1. Engine Coolant Over Temperature 2. Power Reduced to Lower Engine Temperature. I have taken the car to a repair shop Thursday and Friday. I believe car is a lemon. Have had the vehicle for only 17 days. I can’t keep calling off work due to non operational vehicle. I would like to get this issue resolved or otherwise I would not be able to pay my car note

Components: SERVICE BRAKES

July 14, 2021
NHTSA ID Number: 11425083
Consumer Location: HOWELL, MI
VIN: 3FA6P0K97FR****

Summary of Complaint

Brake Failure/ Right side passenger side brake hose failed. Heard a loud pop while having my foot on the brake. Went to start driving again and when I pressed my foot on the brake I couldn't stop. I had lost all braking. Brake fluid poured out and had to use the Emergency brake when getting towed to stop.

Components: ENGINE

July 07, 2021
NHTSA ID Number: 11423929
Consumer Location: COUNCIL BLUFFS, IA
VIN: 3FA6P0HD6FR****

Summary of Complaint

Took car in to ford dealership to have check engine light assessed. Was told there was a coolant leakage through the #1 cylinder and I would need to have the motor replaced. I was quoted $7100.

Components: BACK OVER PREVENTION

June 09, 2020
NHTSA ID Number: 11423426
Consumer Location: KILLEEN, TX
VIN: 3FA6P0H70FR****

Summary of Complaint

While backing up the back up camera either immediately gives error message and is black, or begins to work but half way through screen will go black and give error message

Components: SERVICE BRAKES

July 02, 2021
NHTSA ID Number: 11423373
Consumer Location: HUNTSVILLE, AL
VIN: 3FA6P0H78FR****

Summary of Complaint

BLUF: Safety issue related to the brake sensor pad failing, resulting in unpredictable engine performance. On 02JUL21, I went to eat lunch and parked my car as normal. When I returned to my car, I noticed that my brake lights were still on, despite the engine being off and me being away from the car for 30 minutes. At the time, i assumed that I must have bumped the key fob buttons, and did not overthink it. However, as I drove the vehicle, I noticed significant loss of engine power as I sped up. As in, I would attempt to accelerate (normal rate, not aggressive), and at some random point, the engine would lose power (as though in limp mode), and would not respond to further throttle input. This could be resolved by lifting my foot completely off the gas pedal and reapplying pressure. Then I would accelerate again for approx. 2-3 seconds, then encounter another loss of power (and corresponding loss of speed). As a result, my speed on the road was unpredictable, as the car was not responding to my throttle inputs properly. After a nerve-wracking drive like this, I attempted to troubleshoot the car, and found that the spacer/bearing pad that the brake sensor bears on had fractured into pieces and was no longer functioning. It appears that the car's computer believed that the brakes were being applied when they were not, and so the computer was putting the car into some sort of reduced power mode, but not giving any check engine light warnings or similar notifications (I checked with an OBD reader, no codes given). Ford does not sell a replacement part for this pad, so I have rigged up a short-term alternative, but I am concerned that if it, too, fails - or for anyone else encountering this problem - the erratic speed and inability to control the car will result in a traffic accident.

Components: ELECTRICAL SYSTEM AIR BAGS

July 04, 2021
NHTSA ID Number: 11423389
Consumer Location: SYRACUSE, UT
VIN: 3fa6p0k93fr****

Summary of Complaint

Randomly and without warning, the entire climate control system shuts off as well as the entire center console. The only message during this period is "temporarily lost communication with climate control". When all this shuts off, the drivers side controls for the windows becomes inoperative as well as the passenger side lock/unlock button. This renders a safety hazard because during times of heat and cold it becomes impossible to run the climate control or roll the windows down for any air movement. Also an extreme hazard is the passenger is unable to unlock the doors in even of an emergency. Occasionally when this happens, the air bag light will illuminate, causing unknown safety hazards in that aspect. I have contacted the dealership and was told it sounds like a potentially faulty computer module, or faulty wiring that could cost thousands to repair. The issue occurs 80% of the time the car is in operation and seems to happen more on hot days where it becomes critical to have air movement/AC.

Components: ELECTRICAL SYSTEM

January 12, 2021
NHTSA ID Number: 11422383
Consumer Location: LAFAYETTE, LA
VIN: 3FA6P0HD4FR****

Summary of Complaint

Battery dies suddenly. No crank no start.

FORD FUSION Sold

ford fusion 2010 vin 3fahp0ha8ar152854
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3FAHP0HA8AR152854
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3FAHP0HA9AR134542
ford fusion 2010 vin 3fahp0jg8ar276363
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3FAHP0JG8AR276363