Components: UNKNOWN OR OTHER
January 15, 2021
TBD
Condition
Run & Drive
Damage
Collision
Title
Clear
| Rearview Video Systems | Standard |
|---|
| Dynamic Head Restraints | Not Available |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Pelvis/Torso | Driver, Front Passenger |
| Knee | Driver, Front Passenger |
| Additional Air Bags | Inflatable Seat Belt |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Available |
| Safety Power Windows (Anti-Pinch) locations | Driver, Front Passenger, Rear Seat |
| NHTSA ID Number: | 11395142 |
|---|---|
| Consumer Location: | HOWELL, MI |
| VIN: | 3FA6P0K96GR**** |
TRUNK POPS OPEN RANDOMLY WHILE DRIVING OR PARKED SEVERAL TIMES A DAY. WHEN I SHUT IT, I CAN HEAR IT CLICKING SOMETIMES & IT POPS BACK OPEN BY ITSELF. OTHER TIMES, IT'S SILENT AND I THINK IT'S OK AND IT POPS BACK OPEN AGAIN. THE FOB IS NOT ON ME WHEN THIS HAPPENS, I'M NOT TOUCHING THE VEHICLE AT ALL. IT HAS STARTED SINCE WINTER BEGAN. PLEASE LOOK INTO THIS, I FOUND YEARS WORTH OF CONSUMER COMPLAINTS JUST DOING A SIMPLE ONLINE SEARCH TO HELP ME FIGURE THIS OUT. OBVIOUS MANUFACTURERS FLAW.
| NHTSA ID Number: | 11270894 |
|---|---|
| Consumer Location: | BROOKLYN, NY |
| VIN: | 3FA6P0K96GR**** |
OWNER OF VEHICLE WAS DRIVING HOME FROM SCHOOL IN MANHATTAN. HE PROCEEDED ONTO THE 59TH STREET BRIDGE RAMP WHEN VEHICLE LOST POWER AND SHUT OFF.. HE THEN PUT THE VEHICLE IN PARK AND RESTARTED.. WHEN HE SHIFTED OUT OF PARK, 'VEHICLE NOT IN PARK ILLUMINATED ON THE DASHBOARD NOTIFICATION.. LIGHT ILLUMINATED IN ALL GEAR SELECTIONS BESIDES PARK AND NEUTRAL. VEHICLE WOULD NOT DRIVE FORWARD OR IN REVERSE AND EVENTUALLY HAD TO BE TOWED VIA TRIPLE A(AAA). VEHICLE WAS JACKED UP THE NEXT DAY AND FLUID APPEARED TO BE LEAKING FROM BETWEEN THE SEAMS OF THE THE TRANSMISSION CASINGS, AS WELL AS FROM THE FRONT PAN COVER. GREY RTV SILICONE WAS PRESENT AROUND THE PAN COVER AND FLAKED OFF WITH LITTLE EFFORT. VEHICLE WAS LAST SERVICED AT CROWN FORD LYNBROOK AFTER MANY COMPLAINTS AND NO RESOLUTION FROM FORD SERVICE ON JAMAICA AVENUE. CROWN FORD CLAIMED THEY INSPECTED THE TRANSMISSION, FOUND NO FAULT OTHER THAN BEING LOW ON FLUID. FLUID WAS DRAINED OUT FOR MEASURING AND INSPECTING.. OVER 7 QUARTS DRAINED OUT AND THE FLUID WAS VERY THIN, AND BLACK WITH SPECS IN THE FLUID.. A TECHNICIAN FRIEND SCANNED FOR CODES AND GENERIC CODE SHIFT SOLENOID D WAS PULLED..
| NHTSA ID Number: | 11153256 |
|---|---|
| Consumer Location: | FORNEY, TX |
| VIN: | 3FA6P0K96GR**** |
CAR DIES WHILE DRIVING ON CITY STREET OR EXITING FREEWAY. CAUSE UNKNOWN. DRIVING THE FORD FUSION TITANIUM ON CITY STREETS RESULTS IN THE CAR DYING WHILE IN MOTION AS THE SPEED SLOWS, FOR INSTANCE TO MAKE A RIGHT OR LEFT TURN ONTO ANOTHER STREET. WHEN THE CAR DIES I HAVE BEEN ABLE TO COAST TO THE SIDE OF THE ROAD, A PARKING LOT, OR LEFT TURN LANE WHERE I HAVE TO COMPLETELY TURN OFF THE VEHICLE AND TRY RESTARTING. JUST PRIOR TO THE CAR DYING A VIBRATING OR REVVING NOISE CAN BE HEARD FROM THE DRIVER'S SIDE REAR PASSENGER DOOR/GAS TANK DOOR AREA. THIS SEEMS TO OCCUR AT 55 MPH OR LOWER, AND ESPECIALLY WHILE DECELERATING AT TURNS, RED LIGHTS, OR EXITING A FREEWAY. I HAVE MANAGED TO GET OUT OF THE WAY OF OTHER CARS BUT THIS IS A VERY DANGEROUS SITUATION. THE OCCURRENCE WAS ABOUT ONCE EVERY 4 MONTHS UNTIL LATELY THE FREQUENCY INCREASED TO MONTHLY. I HAVE NOT DRIVEN THE CAR SINCE THIS OCCURRENCE ON 11/4/2018 AS THIS IS TOO DANGEROUS. THE GAS TANK REVVING NOISE SERVES AS ABOUT A 3 SECOND WARNING, WHICH ALLOWED ME TO TAKE EVASIVE ACTIONS. I'M TAKING IT TO A FORD DEALERSHIP.
| NHTSA ID Number: | 11420880 |
|---|---|
| Consumer Location: | EAST VANDERGRIFT, PA |
| VIN: | 3FA6P0G73GR**** |
2016 FORD FUSION. CONSUMER WRITES IN REGARDS TO AN ISSUE WITH THE BODY CONTROL MODULE. THE CONSUMER STATED IN 80 DEGREE WEATHER THE WINDOWS WOULD NOT ROLL DOWN AND THE A/C WAS INOPERABLE. ON SEPARATE OCCASIONS THE RADIO BECAME INOPERABLE, THE DISPLAY SCREEN WENT BLACK, THE DOOR LOCKS FAIL, AND THE HEATING/DEFROST/COOLING SYSTEM FAIL.
| NHTSA ID Number: | 11420271 |
|---|---|
| Consumer Location: | ROSEMOUNT, MN |
| VIN: | 3FA6P0HD1GR**** |
The contact owns a 2016 Ford Fusion. The contact stated while shifting the vehicle into park, the gear shift indicator indicated that the vehicle was in neutral. The vehicle rolled backwards. The contact also stated that the shifter would cease not allowing the contact to change gears. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 19V362000 (Power train). The manufacturer had not been informed of the failure. The failure mileage was approximately 90,000.
| NHTSA ID Number: | 11419137 |
|---|---|
| Consumer Location: | YUMA, AZ |
| VIN: | 3FA6P0K95GR**** |
Passenger door is not latching. The latch mechanism is loose and will not hold the door close. The problem has not been inspected by the dealer. The problem is observed on other Ford Fusions of similar year but my car is not on the recall list.
| NHTSA ID Number: | 11419065 |
|---|---|
| Consumer Location: | OAKLAND, CA |
| VIN: | 3FA6P0SU0GR**** |
The infotainment computer in the dashboard stopped working. When the car is turned on, the computer restarts itself several times before finally shutting down. This is a safety concern because the backup camera no longer functions.
| NHTSA ID Number: | 11418733 |
|---|---|
| Consumer Location: | FISHERS, IN |
| VIN: | 3FA6P0HDXGR**** |
The bushing that attaches the shifter cable degraded and detached from the transmission. We were driving to our vacation rental (4.5 hours away from home at this point) and we went to put the car in park to get gas. The gear was in Park, but the car read it was still in Drive. We had to use Emergency Brake to keep it in place. We were stranded for almost 2 hours as dealerships and rentals were closed. A body shop owner happened to pull in front of us and helped us temporarily fix it. There was a recall for 2.5 liter engine for this issue in 2019 so my car was not covered. However, the EXACT same issue occurred. There were no warning signs whatsoever prior to failure.
| NHTSA ID Number: | 11418742 |
|---|---|
| Consumer Location: | NIAGARA FALLS, NY |
| VIN: | 3FA6P0T94GR**** |
The contact owns a 2016 Ford Fusion. The contact stated while turning on the vehicle, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed that there was a misfire detected in cylinder # 1. the check engine warning light was reset. The independent mechanic suggested that the vehicle be driven for a couple of miles to see if the check engine warning light would reappear. During the drive, the contact noticed that there was white smoke coming from the exhaust pipe and an overheat alert message appeared on the display. The contact researched online and saw that there was a technical service bulletin related to the failure and had the vehicle towed back to the same independent mechanic. The vehicle was diagnosed and the contact was informed that the long block was cracked and the engine needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 61,907.
| NHTSA ID Number: | 11417868 |
|---|---|
| Consumer Location: | DUTTON, VA |
| VIN: | 3FA6P0K92GR**** |
Gear shift was placed in park. Car stayed in reverse, reverse showing on dash as well. Could not fully turn car off. Red shift lever under the console did nothing. The bushing/ball is completely missing from the shift linkage. Has not been inspected by "authorized" repair center. Husband was able to see the problem and manually shift it into drive to get it home. Ford has informed me this vehicle does not have the same problems as the others recalled, yet it IS the exact same issue.
| NHTSA ID Number: | 11417810 |
|---|---|
| Consumer Location: | SIOUX FALLS, SD |
| VIN: | 3FA6P0HD9GR**** |
Canister purge valve malfunction. I had trouble starting my car a couple of times and it would randomly stall out. But after getting gas this last time, I noticed a humming/grinding sound coming from the gas tank. When stopped at a red light (in rush hour traffic) the car stalled completely and wouldn't start. Had to wait a few seconds and try starting again and again, when it finally started again the noise was still there. I called a friend and we ran diagnostics on it and it returned the error of the canister purge valve malfunction. This has been a recall on other Ford cars in the past but not showing on my VIN....
| NHTSA ID Number: | 11417597 |
|---|---|
| Consumer Location: | SUMMERVILLE, SC |
| VIN: | 3fa6p0h71gr**** |
I bought my 2016 Fusion two years ago with 75,000 Miles on the odometer. The first day it went into fail safe mode while in the passing lane. I had no engine power and had to pull over in traffic. Code P2111 Throttle body stuck open. I cleaned the throttle body and maf sensor with a $10 two pack of spray cleaner. My car now with 110,000 miles just did the same thing yesterday 5/17/21 while in traffic code P2111. I cleaned the throttle body again even though it didn't look dirty compared to the first time. My car shut down three times today while in traffic. Each time I had to pull over with no power shut off the car and restart the engine. I will replace the throttle body but believe this is very serious defect and should have never happened at 75,000 miles or even at 110,000. Very dangerous and scary to drive far from home knowing how much it would cost to be towed and have to pay a shop to repair. Kind regards, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
| NHTSA ID Number: | 11417510 |
|---|---|
| Consumer Location: | TUCSON, AZ |
| VIN: | 3fa6p0h73gr**** |
My driver side door will not close. I noticed this when I tried to shut the door and it just bounced open. No Warning! I do not feel safe driving around, knowing my door can open and have myself flung from the vehicle. Same issue as the 20V177000 recall but somehow my car is not under this recall. I purchased this car in New Hampshire but have lived in Arizona since 2017.I see this recall is due to high temperatures and know this is the issue as I take care to never slam my doors. I’ll be taking it to Jim Click Ford dealership for repairs ASAP but I hope to be reimbursed for this in the coming months.
| NHTSA ID Number: | 11415649 |
|---|---|
| Consumer Location: | HUBERT, NC |
| VIN: | 3FA6P0HD5GR**** |
AT APPROXIMATELY 125000 MILES, THE VEHICLE DISPLAYED THE CHECK ENGINE LIGHT AND WAS EXPERIENCING DIFFICULTY RESTARTING AFTER REFUELING. LOCAL AUTO PARTS STORE CODE READER DISPLAYED ETC P1450. ONLINE RESEARCH POINTED TO A FAULTY CANNISTER PURGE VALVE. THIS FAULT AND ACCOMPANYING SYMPTOMS WERE OUTLINED IN RECALL # 18S32. THIS RECALL IS NOT CURRENTLY APPLICABLE TO MY VIN. DIAGNOSIS PERFORMED BY SANDERS FORD IN SWANSBORO, NC CONFIRMED FAULTY PURGE VALVE.
| NHTSA ID Number: | 11415409 |
|---|---|
| Consumer Location: | GLEN BURNIE, MD |
| VIN: | 3FA6P0HDXGR**** |
MY 2016 FORD FUSION HAS A COOLANT IS LEAKING IN THE CYLINDER DUE TO HEAD GASKET CAUSING MISS FIRING, OVERHEATING AND SPUTTERING. DRIVING DOWN THE HIGHWAY WHEN THE OVERHEATING LIGHT CAME ON CAUSING ME TO PULL OVER TO LET ENGINE COOL DOWN TO PULL OFF ONTO A EXIT. ONLY HAS 120K MILES.
| NHTSA ID Number: | 11415198 |
|---|---|
| Consumer Location: | HUBERT, NC |
| VIN: | 3FA6P0HD5GR**** |
129K MILES. TRANSMISSION SLIPPING OUT OF GEAR AT 70 +/- MPH. PULLED INTO GAS STATION, ALLOWED TO COOL FOR 1HR. TRANSMISSION WOULD ENGAGE MOMENTARILY, THEN SLIP OUT OF GEAR AND NOT GO INTO GEAR AGAIN WITHOUT SHUTTING DOWN VEHICLE, RESTART, SHIFT TO D, REPEAT. SEEMS TO HOLD AT LOW SPEED SO LONG AS THERE IS A CONSTANT LOAD ON THE TRANSMISSION. UNSAFE TO REPLICATE AT SPEED. VEHICLE NOT LISTED IN RECALL 18S32 FOR EVAP PURGE VALVE, BUT SHOWED SIMILAR SYMPTOMS STARTING AROUND 126K MILES. VEHICLE SCHEDULED FOR SERVICE FOR PURGE VALVE PRIOR TO TRANSMISSION ISSUE. MAINTENACE NOT COMPLETED YET.
| NHTSA ID Number: | 11414391 |
|---|---|
| Consumer Location: | LEWISVILLE, TX |
| VIN: | 3FA6P0HD1GR**** |
THE CAR CONTINUOUSLY OVERHEATS NO MATTER WHAT I REPLACE IN THE CAR.
| NHTSA ID Number: | 11414409 |
|---|---|
| Consumer Location: | NEW HARTFORD, NY |
| VIN: | 3FA6P0K95GR**** |
I DROVE SLOWLY UP TO AN ATM MACHINE IN A HEAVILY TRAFFICKED PARKING LOT, PUT THE VEHICLE IN PARK AND TOOK MY FOOT OFF OF THE BRAKE TO BEGIN A BANKING TRANSACTION, THE VEHICLE BEGAN TO ROLL BACKWARDS, THE INSTRUMENT PANELS WAS READING "REVERSE", THE PHYSICAL SHIFTER WAS IN PARK BUT THE VEHICLE WAS ROLLING AS THOUGH IN NEUTRAL. I HIT THE BRAKE WHICH ENGAGED EVENTUALLY BUT IT WAS DIFFICULT TO APPLY. THE SHIFTER WAS LOCKED IN POSITION AND COULD NOT BE MOVED. I LET THE VEHICLE COAST TO A CLOSE BY PARKING SPOT AND THEN APPLIED THE EMERGENCY BRAKE, WHICH WORKED FINE. I ATTEMPTED TO SHIFT THE CAR FROM NEUTRAL TO PARK SO I COULD SHUT THE VEHICLE OFF BUT I COULD NOT. EVENTUALLY, THE VEHICLE BATTERY DIED FROM AUXILLIARY POWER BEING ON SO LONG WITHOUT ANY WAY TO TURN THE VEHICLE OFF. IT WAS TOWED TO THE NEAREST DEALERSHIP. THERE IS A KNOWN RECALL FOR THE SAME YEAR, MAKE AND MODEL OF THIS VEHICLE FOR THIS PARTICULAR ISSUE, 18V471, BUT MY PARTICULAR VIN IS NOT INCLUDED SOMEHOW.
| NHTSA ID Number: | 11413281 |
|---|---|
| Consumer Location: | LUBBOCK, TX |
| VIN: | 3FA6P0K99GR**** |
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE STATIONARY, AFTER THE VEHICLE WAS SHIFTED INTO PARK HOWEVER, THE VEHICLE STARTED TO ROLL AWAY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO GENE MESSER FORD LUBBOCK (6000 19TH ST, LUBBOCK, TX 79407, (806) 793-2727) WHERE IT WAS DIAGNOSED WITH NEEDING SHIFTER CABLE TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.
| NHTSA ID Number: | 11413295 |
|---|---|
| Consumer Location: | EAST MOLINE, IL |
| VIN: | 3FA6P0H73GR**** |
I OWN A 2016 FORD FUSION SE AND MY TRUNK CONSTANTLY OPENS BY ITSELF WHILE DRIVING DOWN THE ROAD OR PARKED I CAN BE 20 MI AWAY FROM IT AND I COME BACK AND THE TRUNK IS OPENED. SO OBVIOUSLY IT HAS NOTHING TO DO WITH ME ACCIDENTALLY HITTING THE BUTTON. IT HAS STARTED 4/1/21 AND CONTINUES TO OPEN.
| NHTSA ID Number: | 11413027 |
|---|---|
| Consumer Location: | MANCHESTER, CT |
| VIN: | 1FA6P0HD3G5**** |
HELLO, I HAVE A 2016 FORD FUSION. I BOUGHT IT IN 2019 FROM A BIG LOCAL CAR DEALER. I BROUGHT IT IN TO A FORD DEALER ON 4/16 FOR ROUTINE SERVICE. THE SERVICE PERSON CALLED ME AFTER I DROPPED OFF THE CAR TO TELL ME THAT MY FUSION HAS "SWOLLEN LUG NUTS" AND IT WOULD COST ME $164 FOR ALL NEW LUG NUTS AND LABOR COSTS. I HAD NO REAL CHOICE AND HAD TO PAY. SUBSEQUENTLY I HAVE DONE SOME RESEARCH AND HAVE FOUND THAT "SWOLLEN LUG NUTS" HAVE BEEN A MAJOR PROBLEM FOR SOME FORD OWNERS LIKE ME. FOR SOME UNKNOWN REASON TO ME MY FORD DEALER SAID THERE HAS NOT BEEN A RECALL EVEN THOUGH THIS IS A COMMON ISSUE FOR THEIR CUSTOMERS. THANKFULLY I WAS AT THE FORD DEALER FOR ROUTINE SERVICE RATHER THAN HAVING A FLAT TIRE ON AN INTERSTATE. I CONTACTED FORD AND ESSENTIALLY I WAS TOLD TO SAVE THE RECEIPT IF THERE EVER IS A RECALL AND THAT WOULD EMAIL FORD ENGINEERS OF MY ISSUE. I BELIEVE THIS TO BE A SERIOUS SAFETY ISSUE. CAN YOU HELP? THANK YOU
| NHTSA ID Number: | 11412899 |
|---|---|
| Consumer Location: | PORT HURON, MI |
| VIN: | 3FA6P0HD8GR**** |
I'VE HAD THE CAR FOR ABOUT 8 MONTHS NOW. FIRST THE SEATS STOPPED MOVING BACK AND FORTH. NO WARRANTY ON THE CAR SO TOOK IT TO MY LOCAL FORD AND THEY SAID IT WAS OFF ITS TRACK. A MONTH LATER THE SAME PROBLEM OCCURRED AND THEY SAID MY SEAT STOPPED SENDING COMMANDS TO THE COMPUTER. NOW THREE MONTHS LATER MY CAR RANDOMLY STARTED MAKING A LOUD RATTLING NOISE. GOT LOUDER EVERY TIME I STARTED THE CAR. SO ONCE AGAIN TOOK IT TO MY NEARBY FORD. THEY CHECKED IT OUT AND SAID MY FLEX PLATE HAS CRACKED ALL AROUND AND THAT IT WOULD BE A $1600 REPAIR. THIS CAR IS STILL FAIRLY NEW. LOOKED INTO IT AND IT SEEMS A LOT OF PEOPLE ARE HAVING THE SAME EXPERIENCE AND FORD IS AWARE OF THE MALFUNCTION AFTER MANY COMPLAINTS BUT STILL HAS NOT MADE IT A RECALL. VERY UPSETTING THAT I WILL BE WITHOUT A CAR FOR A WEEK AND HAVE TO PAY $1600 JUST TO GET IT FIXED WHEN IT SEEMS TO BE A MASS PROBLEM. TOOK IT TO A OUTSIDE SHOP AND THEY SAID THEY'VE HEARD ABOUT THE PROBLEM BEFORE AND IT'S MORE THAN JUST THE FLEXPLATE BUT THERE'S NO ONE AROUND THAT CAN DO THE JOB.
| NHTSA ID Number: | 11407876 |
|---|---|
| Consumer Location: | BURKBURNETT, TX |
| VIN: | 3FA6P0HD8GR**** |
MY 2016 FORD FUSION HAS APPROXIMATELY 53,000 MILES ON IT AND THREW THREE CHECK ENGINE LIGHTS IN THE TIME SINCE I PURCHASED IT (WITH ABOUT 18K ON IT). I TOOK IT IN IMMEDIATELY EVERY TIME. ON THE THIRD TIME I WAS TOLD THERE WAS COOLANT LEAKING INTO THE BLOCK AND IT WOULD NEED A NEW ENGINE. IT WAS 2WEEKS PAST WARRANTY. I HAVE RESEARCHED, DESPITE KNOWING NOTHING ABOUT ENGINES, AND FOUND THAT THIS APPEARS TO BE COMMON. FORD REFUSED TO PAY FOR THE WHOLE REPLACEMENT. THEY ARE NOW SAYING MY TURBO CHARGER IS BAD AND I AM OUT FOR 3600?? IT HAS BEEN IN THE SHOP FOR TWO WEEKS... DEALER SHOP AT WHICH I BOUGHT IT AND I AM VERY FRUSTRATED.
| NHTSA ID Number: | 11407535 |
|---|---|
| Consumer Location: | MIAMI GARDENS, FL |
| VIN: | 3FA6P0H72GR**** |
MY CAR STEERING WHEEL IS VERY TIGHT AND I'M WONDERING WHAT COULD IT BE IF I FIXED EVERYTHING
| NHTSA ID Number: | 11407206 |
|---|---|
| Consumer Location: | DURANT, IA |
| VIN: | 3FA6P0H71GR**** |
THE TRUNK RANDOMLY OPENS ON ITS OWN. IT HAPPENS WHILE THE CAR IS DRIVING DOWN ANY SORT OF ROAD OR DRIVEWAY, PARKED AND RUNNING, OR OFF ALTOGETHER. WHEN I GET OUT TO SHUT THE TRUNK SOMETIMES IT STAYS SHUT AND SOMETIMES IT WILL REPEATEDLY OPEN THE TRUNK 4 OR 5 MORE TIMES BEFORE I CAN EVEN GET BACK IN THE CAR. I FEEL THIS IS VERY UNSAFE, ESPECIALLY AS I AM A SMALL CURRENTLY PREGNANT FEMALE TO HAVE TO KEEP EXITING MY CAR TO SHUT MY TRUNK REPEATEDLY. THIS HAS BEEN GOING ON FOR THE LAST YEAR. I GOT ONLINE AND READ SEVERAL FORUMS OF OTHER PEOPLE WITH MY CAR COMPLAINING OF THE SAME ISSUE. RECENTLY, I HAVE GONE TO MY CAR TO LEAVE AND FOUND IT COMPLETELY DEAD, AS IN IT WILL NOT UNLOCK, OR START. I ENDED UP REPLACING THE BATTERY THINKING THAT MY BE IT. HARDLY A MONTH LATER, THE SAME THING HAPPENED AGAIN. I WAS ABLE TO CALL A FORD DEALERSHIP AND DISCUSS THE PROBLEM ALONG WITH THE TRUNK OPENING ISSUE. I CHARGED THE BATTERY AND BROUGHT IT TO THE DEALERSHIP. AFTER THEY RAN DIAGNOSTICS AND WITNESSED THE TRUNK OPENING RANDOMLY THEY FOUND THAT THE TRUNK SWITCH WAS FAULTY WHICH CAUSED THE CARS COMPUTER TO BE ON EVEN WHILE THE VEHICLE WAS OFF WHICH DRAINED THE BATTERY. THEY REPLACED THE TRUNK SWITCH ON THE TRUNK LID. I ASKED IF THE PART WAS CORRODED OR DAMAGED OR WHAT CAUSED IT TO HAPPEN AND THEY SAID IT LOOKED FINE, IT WAS NOT DAMAGED ON THE EXTERIOR AND EVERYTHING WAS SEALED AS IT SHOULD BE INSIDE. I STATED THAT I USED MY TRUNK LESS THAN THE AVERAGE PERSON, ESPECIALLY LATELY AS I'VE BEEN AFRAID TO USE IT. KNOWING IT WAS A 2016 MODEL, I ASKED IF THE PART WAS OLD OR WORN THAT IT SHOULD NEED REPLACED ALREADY AND THE DEALERSHIP STATED NO. THEY STATED THAT THE PART WAS FAULTY AND THAT I HAD NOT CAUSED IT IN ANY WAY. I ENDED UP HAVING TO PAY $309.04 FOR THIS PART TO BE REPLACED WHICH MAKES ME NOT HAPPY SINCE IT SOUNDS LIKE THIS SHOULD BE A PART ON A RECALL NOTICE FROM FORD.
| NHTSA ID Number: | 11407241 |
|---|---|
| Consumer Location: | VANCE, AL |
| VIN: | 3FA6P0HD8GR**** |
CAR BEGAN RUNNING HOT WHILE ON INTERSTATE AND IMMEDIATELY SLOWED TO 40MPH IN 70MPH ZONE. BARELY MADE IT OFF INTERSTATE WITHOUT BEING HIT. AFTER WAITING FOR OVER AN HOUR AND FILLING WITH WATER I WAS ABLE TO MAKE IT HOME BEFORE IT RAN HOT AGAIN. CODES P1299 AND P0303 ARE SHOWING. WHEN I CALLED FORD I WAS TOLD THEY HAVE HAD TO FIX HUNDREDS OF CARS WITH THE SAME PROBLEM WHICH IS INTERNAL COOLANT LOSS, OVERHEATING, AND MISFIRE OF CYLINDER #3. THIS COSTS THOUSANDS OF DOLLARS I WAS TOLD. I JUST FIXED A FAULTY PURGE SOLENOID AND CAN'T AFFORD TO PAY THOUSANDS MORE ON THINGS FORD SHOULD HAVE RECALLED!
| NHTSA ID Number: | 11407106 |
|---|---|
| Consumer Location: | WAPPINGERS FALLS, NY |
| VIN: | 3FA6P0H7XGR**** |
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS POWER STEERING ASSIST WITH UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT PULLED OVER TO THE SHOULDER OF THE ROADWAY, WAITING APPROXIMATELY TEN MINUTES AND RESTARTED THE VEHICLE. THE VEHICLE RESTARTED AND TEMPORARILY RESUMED NORMAL DRIVING BEFORE THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT SAFE TO BE DRIVEN. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND TRANSFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.
| NHTSA ID Number: | 11406149 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 3FA6P0D90GR**** |
RECENTLY, BOTH OF THE FRONT HEATED AND COOLED SEATS ON MY FORD FUSION STOPPED WORKING. I WENT TO MY LOCAL FORD DEALER, WHERE I PURCHASED THE CAR, TO HAVE THEM LOOK AT IT. THEY EXPLAINED TO ME THAT THE BURNT CONNECTOR IS DUE TO A FAILURE OF THE SCME MODULE AND THAT BOTH THE CONNECTOR AND SCME WOULD HAVE TO BE REPLACED AT A COST OF $596.11. I EXPLAINED TO THEM THAT I DON'T BELIEVE THE MODULE IS FAILED, AND THAT REGARDLESS, A MODULE FAILURE SHOULD NEVER RESULT IN A CONNECTOR BURNING AS ALL THIS CIRCUITRY SHOULD BE FUSE PROTECTED AGAINST OVERCURRENT WITHOUT BURNING. I TOLD THEM THAT I BELIEVED THE MODULE APPEARS TO BE FAILED ON THEIR DIAGNOSTICS SYSTEM BECAUSE THE GROUND TO THE MODULE HAS MELTED AND HAS THUS BECOME DISCONNECTED. I COMPLETED SOME INVESTIGATION AND THE FAILURE APPEARS TO BE RELATED TO INSUFFICIENT GROUNDING TO THE SCME MODULE (SEAT CLIMATE CONTROL MODULE) UNDER THE PASSENGER SEAT THAT RESULTS IN OVERCURRENT TO A GROUND PIN TO THE SCME, WHICH RESULTS IN THE CONNECTOR MELTING AND BECOMING DISCONNECTED FROM THE SCME. I AM CONCERNED DUE TO FIRE RISK IN THE PASSENGER COMPARTMENT AS WELL AS ANY IMPACT THIS FAILURE MAY HAVE ON THE SEAT AIRBAGS. I WAS ABLE TO FIX THE PROBLEM MYSELF BY REPLACING THE CONNECTOR AND ADDING A SECOND GROUND WIRE TO THE SCME TO PROVIDE PROPER GROUNDING. ATTACHED IS A PICTURE OF THE MELTED WIRE HARNESS CONNECTOR ON MY CAR.
| NHTSA ID Number: | 11405528 |
|---|---|
| Consumer Location: | WASHINGTON, NH |
| VIN: | 3FA6P0T93GR**** |
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STARTED OVERHEATING WITH THE HIGH-TEMPERATURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE FAILURE AND INFORMED THE CONTACT THAT THE CYLINDER HEAD WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO A SECOND INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE ENGINE WAS REPLACED AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
| NHTSA ID Number: | 11405121 |
|---|---|
| Consumer Location: | HILLSBORO, OR |
| VIN: | 3FA6P0HD7GR**** |
HACE 2 AOS COMPRE UN FORD FUSIN 2016 CON 34,000 MILLAS DEL DEALER. EL AO PASADO MI FORD FUSIN SE ME APAG CUANDO ESTABA ESPERANDO LA LUZ VERDAD PARA AVANZAR, GRACIAS A DIOS A LOS TRES INTENTOS ARRANCO. DESPUS ESO LO LLEVE A UN MECNICO PERSONAL Y ME DIJO QUE ERAN LOS INYECTORES (267$) TAMBIN EN ESE TIEMPO ARREGLO LAS BUJAS PORQUE ESTABAN DESGASTADAS FUE RARO PORQUE YO APENAS TENA UN AO CON EL CARRO ENTONCES LO ARREGLO Y QUED BIEN. HOY EN DA EL CARRO EMPEZ A HACER LO MISMO DEL AO PASADO PERO AHORA COMO TENA 4 RECALLS PARA ARREGLAR LO LLEVE AL FORD PARA QUE ELLOS COMPUSIERAN LOS RECALLS Y DE PASO CHECARAN QUE ES LO QUE TIENE MI CARRO, EN FIN ME LLAMARON DE FORD PARA DECIRME QUE EL COSTO PARA ARREGLARLO ES DE 9000$ QUE PORQUE OCUPA MOTOR NUEVO Y YO AN ESTOY PAGANDO MI CARRO. PIENSO QUE EL CARRO ME LO VENDIERON DEFECTUOSO Y YO NO SE QUE HACER PORQUE NO QUIERO AFECTAR MI CRDITO SI DEJO DE PAGAR.
| NHTSA ID Number: | 11404962 |
|---|---|
| Consumer Location: | EAST KINGSTON, NH |
| VIN: | 3FA6P0T95GR**** |
WHENEVER I UNLOCK MY VEHICLE THE TRUNK OPENS. SOMETIMES IT OPENS WHILE DRIVING.
| NHTSA ID Number: | 11405088 |
|---|---|
| Consumer Location: | PHILADELPHIA, PA |
| VIN: | 3FA6P0G72GR**** |
THE ACCESSORY PROTOCOL INTERFACE MODULE (APIM) FAILS AFTER A FEW YEARS, LEAVING THE CAR PHONE INOPERABLE ON THE SYNC SYSTEM, FORCING THE USER TO MANUALLY DIAL AND PLACE CALLS ON THEIR CELL PHONE WHILE DRIVING, WHICH HAS BECOME ILLEGAL IN MANY STATES AS IT TAKES THE DRIVERS EYES OFF THE ROAD FOR PERIODS AT A TIME. THE FORD FUSION ALSO HAS ISSUES WITH LEAKAGE IN THE TRUNK. I WAS UNDER THE ASSUMPTION THAT I WAS THE ONLY ONE, UNTIL SEARCHING THE INTERNET TO FIND THAT VARIOUS FUSION OWNERS HAVE EXPERIENCED THE SAME ISSUE. I BELIEVE THIS IS A SAFETY ISSUE, BECAUSE IT MAY START TO AFFECT THE LIGHTS IN THE TRUNK OR ANY OTHER ELECTRICAL SYSTEMS THAT RUN THROUGH IT, START TO RUST AREAS IN THE TRUNK, AND CAUSE MOLD IF NOT PROPERLY DRIED IMMEDIATELY.
| NHTSA ID Number: | 11404779 |
|---|---|
| Consumer Location: | CAMARILLO, CA |
| VIN: | 3FA6P0SU1GR**** |
I WAS INFORMED I HAVE A RECALL ON THE STEERING BOLTS ON MY 2016 FORD FUSION. I ASKED THE DEALERSHIP SEVERAL TIMES TO FIX THE RECALL. I PURCHASED THE VEHICLE AT FORD VIST, OXNARD, CALIFORNIA. I HAVE PURCHASED A NEW VEHICLE FROM THEM SINCE. THEY HAVE TOLD ME THAT I DO NOT NEED TO DO THE RECALL. I AM WORRIED ABOUT THE SAFETY OF MY FAMILY AND I.
| NHTSA ID Number: | 11404653 |
|---|---|
| Consumer Location: | SEAFORD, DE |
| VIN: | 3FA6P0H71GR**** |
THE AIRBAG COMES ON WHEN CAR IS STARTED AND STAYS ON. EVEN WHILE DRIVING.
| NHTSA ID Number: | 11404259 |
|---|---|
| Consumer Location: | BALDWIN CITY, KS |
| VIN: | 3FA6P0G74GR**** |
I WAS DRIVING ON THE HIGHWAY STRAIGHT WITH CRUISE CONTROL SET AND SUDDENLY IT FELT LIKE I HIT A HUGE POTHOLE, BUT I DIDNT. SHORTLY AFTER 4 DASH LIGHTS CAME ON WHICH ARE THE ABS, TRACTION CONTROL, TRACTION CONTROL OFF, AND TIRE PRESSURE MONITOR FAULT. STEERING IS HARDER AND BRAKES DO NOT WORK SOMETIMES. THE CODE, WHEN HOOKED UP COMES BACK AS ABS MODULE SYSTEM. ALSO AFTER THIS INCIDENT THE BLUETOOTH IN THE CAR DISCONNECTS RANDOMLY ABOUT EVERY 3 DAYS. I HAVE TO UNHOOK THE BATTERY TO REST IT TO BE ABLE TO USE THE BLUETOOTH FUNCTION AGAIN.
| NHTSA ID Number: | 11404285 |
|---|---|
| Consumer Location: | BROWN CITY, MI |
| VIN: | **** |
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH WITH THE REAR WINDOWS LOWERED, THE REAR OF VEHICLE WAS SHAKING VIOLENTLY. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.
| NHTSA ID Number: | 11403871 |
|---|---|
| Consumer Location: | PORT CHARLOTTE, FL |
| VIN: | 3FA6P0HD6GR**** |
RADIATOR FLUID IS LEAKING INTO CYLINDERS. CAR OVERHEATS IF YOU DONT KEEP REFILLING COOLANT.
| NHTSA ID Number: | 11403955 |
|---|---|
| Consumer Location: | LINDSAY, CA |
| VIN: | 3FA6P0H75GR**** |
I WAS GETTING READY TO LEAVE TO WORK MY CAR HAS BEEN PARKED OUTSIDE MY HOUSE I GOT IN TRIED STARTING IT AND DONT WANT TO TURN ON I TOOK IT TO AUTOZONE TO HAVE BATTERY CHECKED AND BATTERY IS GOOD IT WILL START IF I GET A JUMP I CALLED MY MECHANIC AND HE SAYS IT COULD BE MY ALTERNATOR I DONT SEE HOW I BARLEY GOT THE CAR I SEEN THAT THERE WAS SOME ISSUES WITH THE ALTERNATOR ON MY CAR
| NHTSA ID Number: | 11403513 |
|---|---|
| Consumer Location: | KENT, WA |
| VIN: | 3FA6P0HD2GR**** |
I PURCHASED THIS IN GOOD CONDITION FROM INDEPENDENT DEALER. LESS THAN A YEAR LATER, ENGINE LIGHT CAME ON AND IT WAS ATTRIBUTED TO EVAP CANISTER. GOT THAT REPLACED, ENGINE LIGHT STAYED OFF FOR 4 MONTHS. LIGHT RETURNED AND MECHANIC ASSESSED FLUID LEAK INTO CYLINDERS 2 AND 3, REPLACED SPARK PLUGS. LIGHT WAS OFF FOR A DAY, RETURNED WHILE DRIVING AND NOW WE ARE FACED WITH REPLACING THE ENGINE. LESS THAN 100K ON THE ENGINE, THIS IS THEFT.
| NHTSA ID Number: | 11403148 |
|---|---|
| Consumer Location: | HOBART, IN |
| VIN: | 3FA6P0H71GR**** |
WHEN I BROUGHT THE CAR IN TO HAVE NEW TIRES INSTALLED, I WAS INFORMED THAT THE LUG NUTS WERE SWOLLEN DUE TO A DESIGN FLAW AND COULD NOT BE USED. I HAD TO PURCHASE NEW LUG NUTS BEFORE THE TIRES COULD BE INSTALLED. I WAS TOLD THAT THE LUG NUTS COULD NOT BE PUT BACK ON THE CAR BECAUSE IT WOULD CAUSE A SAFETY ISSUE, AS THE TOOL USED TO REMOVE THEM WOULD NOT FIT IN THE CASE OF A FLAT TIRE OR THE CAP MAY COME LOOSE AND CAUSE THE LUG NUT TO BECOME LOOSE AND CAUSE THE TIRE TO FALL OFF THE VEHICLE.
