2009 FORD FUSION VIN: 3FAHP07159R183699

TBD
Condition
Run & Drive
Damage
Collision
Title
Clear

VIN 3FAHP07159R183699 Decoding Ford Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

FORD

Manufacturer Name

FORD MOTOR COMPANY, MEXICO

Model

Fusion

Model Year

2009

Plant City

HERMOSILLO

Series

SE

Vehicle Type

PASSENGER CAR

Plant Country

MEXICO

Plant State

SONORA

Body Class

Sedan/Saloon

Doors

4

Bed Type

Not Applicable

Cab Type

Not Applicable

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Drive Type

FWD/Front-Wheel Drive

Engine Number of Cylinders

6

Displacement (CC)

3000.0

Displacement (CI)

183.07123228419

Displacement (L)

3.0

Engine Power (kW)

164.7997

Fuel Type - Primary

Gasoline

Engine Configuration

V-Shaped

Engine Brake (hp) From

221

Other Engine Info

4V

Engine Manufacturer

Ford

Seat Belt Type

Manual

Curtain Air Bag Locations

1st Row (Driver and Passenger)

Front Air Bag Locations

1st Row (Driver and Passenger)

Side Air Bag Locations

1st Row (Driver and Passenger)

Tire Pressure Monitoring System (TPMS) Type

Direct

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2009 FORD FUSION Crash Test Score

0

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating 4x4
Rollover Star Rating 4x2
Rollover Risk:
9.2%

2009 FORD FUSION Safety Features

Seat Belts and Head Restraints

Dynamic Head Restraints Not Available
Head Restraint Not Available
Advanced Belt Feature Not Available
Adjustable Upper Belt Anchorage Not Available
Seat Belt Reminder System Driver

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat
Torso Driver, Front Passenger
Knee Not Available
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Not Available
Safety Power Windows (Anti-Pinch) Not Available
Safety Power Windows (Anti-Pinch) locations Not Available

Complaints Assosiated with VIN 3FAHP07159R183699

Components: SERVICE BRAKES

November 24, 2019
NHTSA ID Number: 11288101
Consumer Location: HENDERSONVILLE, TN
VIN: 3FAHP07159R****

Summary of Complaint

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN THE PEDAL WAS DEPRESSED. THE CONTACT HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES IN ORDER FOR THEM TO ACTIVATE AND STOP THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO REFERRED THE CONTACT TO A DEALER TO HAVE THE ABS MODULE REPROGRAMMED AND THE BRAKES FLUSHED. THE CONTACT TOOK THE VEHICLE TO MIRACLE FORD (LOCATED AT 1394 NASHVILLE PIKE, GALLATIN, TN 37066, 615-452-5267) WHERE THE ABS WAS FLUSHED AND THE REAR BRAKES WERE REPLACED, BUT THE FAILURE CONTINUED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE IT WAS DETERMINED THAT THE HYDRAULIC CONTROL UNIT AND THE OUTER TIE ROD END NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED CASE NUMBER: CAS-25105839. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Components: SERVICE BRAKES

September 15, 2009
NHTSA ID Number: 11230565
Consumer Location: LOUISVILLE, KY
VIN: 3FAHP07159R****

Summary of Complaint

LOW BRAKE PEDAL AFTER A HARD STOP

Components: AIR BAGS

March 01, 2017
NHTSA ID Number: 11114119
Consumer Location: PAPILLION, NE
VIN: 3FAHP07159R****

Summary of Complaint

TAKATA RECALL. THERE HAS BEEN NO ACTION TAKEN BY FORD ON THIS RECALL FOR MY VEHICLE. I RECEIVED FIRST NOTICE MARCH 2017. I NEED THIS CAR TO TRANSPORT GRANDCHILDREN. I'M HORRIFIED THAT NO ACTION HAS BEEN TAKEN TO REPLACE MY AIRBAG!!!!!!!!

Components: FUEL/PROPULSION SYSTEM

June 11, 2018
NHTSA ID Number: 11101429
Consumer Location: SHARON, MA
VIN: 3FAHP07159R****

Summary of Complaint

THIS IS MY HUSBAND'S CAR AND WE HAVE BEEN HAVING PROBLEMS WITH ACCELERATION FOR THE PAST FEW MONTHS. WHEN TURNING A CORNER THE CAR WILL STOP ACCELERATING. YESTERDAY I WAS ON ROUTE 295 AROUND PROVIDENCE, RHODE ISLAND, FORTUNATELY IN THE RIGHT LANE, WHEN THE CAR DECIDED TO STOP MOVING FORWARD. I WAS ABLE TO PULL INTO THE BREAKDOWN LANE AND AVOID BEING HIT FROM BEHIND. I SHUT THE CAR OFF, RESTARTED IT AND WAS ABLE TO ACCELERATE AND GET BACK ON THE HIGHWAY. THIS IS A SCARY SAFETY ISSUE. I DID RESEARCH ONLINE AND DISCOVERED THAT IT IS THE THROTTLE BODY AND IT WAS NEVER A RECALL. I CALLED MY FORD DEALER AND HE SAID THE CAR, ALTHOUGH IT IS NOT TEN YEARS OLD AND HAS JUST OVER 120,000 ON IT, IS NOT ELIGIBLE FOR A FREE REPAIR. MY DAUGHTER-IN-LAW SOMETIME DRIVES THIS CAR WITH MY 2 YEAR OLD GRANDSON TAKING HIM TO DAY CARE. OBVIOUSLY WE WILL NOT BE DRIVING THIS CAR UNTIL IT IS REPAIRED. WHY HASN'T THIS BEEN A RECALL? IT IS A HUGE SAFETY ISSUE.

Components: AIR BAGS

January 02, 2017
NHTSA ID Number: 11072257
Consumer Location: COCHRANTON, PA
VIN: 3FAHP07159R****

Summary of Complaint

TL* TAKATA RECALL THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE LOCAL DEALER (LAKEVIEW FORD IN CONNEAUT LAKE, PA, 814-382-5485) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT YET AVAILABLE AND THERE WAS NO ESTIMATED TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: SERVICE BRAKES

December 22, 2017
NHTSA ID Number: 11061018
Consumer Location: ADAMSTOWN, PA
VIN: 3FAHP07159R****

Summary of Complaint

ISSUE HAPPENED 4 TIMES IN LAST YEAR AND A HALF. SLIGHT SKID TWICE ON WET PAVEMENT, ONCE ON STONE DRIVEWAY, AND ONCE ON WET METAL SENSOR PLATE LEADING INTO TOLL BOOTH. ALL 4 TIMES WERE AT LOW SPEED. TWO TIMES I WAS TURNING. TWO TIMES I WAS JUST SLOWING TO A STOP. BRAKE PEDAL WENT SOFT AND BRAKING DISTANCE INCREASED. SOFT PEDAL GRADUALLY IMPROVED OVER A PERIOD OF WEEKS, BUT STILL FELT SOFTER THAN IT SHOULD BE AND I QUESTIONED THE RELIABILITY. THE FIRST TIME IT HAPPENED, I TOOK TO A MECHANIC WHO COULDN'T FIND ANYTHING WRONG. THE LAST TIME I TOOK TO A FORD DEALERSHIP, TOLD THEM THE SYMPTOMS, AND ASKED THEM TO CHECK THE HCU FOR THE ABS. THEY TOLD ME THE MASTER CYLINDER WAS SHOT AND HAD TO BE REPLACED AND THEY COULD ONLY CHECK THE HCU AFTERWARDS, WHICH TURNED OUT TO BE FAULTY. SO THEY ENDED UP REPLACING BOTH THE MASTER CYLINDER AND THE HCU. THE BILL WAS $2000 BUT THE BRAKES NOW FEEL LIKE THEY ARE SUPPOSED TO.

Components: SERVICE BRAKES

November 05, 2017
NHTSA ID Number: 11047139
Consumer Location: RESTON, VA
VIN: 3FAHP07159R****

Summary of Complaint

HYDRAULIC CONTROL UNIT HAS OR IS FAILING, CAUSING LOSS OF BRAKE FLUID PRESSURE AND INCREASED COMPRESSION OF BRAKE PEDAL TO STOP CAR. EVENT HAPPENS WHEN CAR IS IN MOTION. IF A VALVE IN THE HCU IS STUCK OPEN OR CLOSED, BRAKE FLUID IS NOT MOVING THROUGH SYSTEM PROPERLY, AND THIS COULD CAUSE LOSS OF BRAKING POWER OR THE ABILITY TO STOP AT ALL.

Components: AIR BAGS

March 13, 2017
NHTSA ID Number: 11002794
Consumer Location: MONTAGUE, NJ
VIN: 3FAHP07159R****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT SPOKE TO PHILS FORD (LOCATED AT 257 E MAIN ST, PORT JERVIS, NY 12771) AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/25/17*LJ *JS

Components: SEATS UNKNOWN OR OTHER SERVICE BRAKES

May 01, 2013
NHTSA ID Number: 10865450
Consumer Location: BLOOMFIELD HILLS, MI
VIN: 3FAHP07159R****

Summary of Complaint

3 ISSUES: I SAW SOMEONE ELSE POST THIS- MY BREAK PEDAL IS ALSO SOFT AND GOES ALL THE WAY DOWN TO THE FLOOR AFTER ANTILOCK BREAKS ARE ENGAGED (LIKE ON ICY OR WET ROADS). THERE IS NO OTHER TIME THIS OCCURS- AS IT'S THE BREAKS, I'VE BEEN VERY MINDFUL OF IT. I HAVE ALSO HAD THE BREAKS REPLACES SO I DON'T THINK IT'S ACTUALLY THE BREAKS BUT RATHER SOMEWHERE WITHIN THE BREAKING MECHANICS. SECOND, ONLY WHEN TURNING LEFT, I GET A "CLUNK" SOUND AT ABOUT 1/4 OF THE WAY THRU THE TURN. I THOUGHT THE SOUND WAS COMING FROM REAR LEFT AXLE AREA- BUT I HONESTLY CANNOT ISOLATE ITS ORIGIN. THE THIRD IS MY MOST HATED: THE REAR OF THE DRIVERS SEAT IS BREAKING DOWN- ALMOST AS THOUGH THERE'S A FRAMEWORK OF SOLDERED METAL INSIDE IN THE CORE OF THE SEAT AND THE SOLDERING IS SNAPPING APART. ONE OF THESE DAYS I'M GOING TO FALL BACK WHEN THE REAR BACKREST COMPLETELY BREAKS. I ABSOLUTELY HATE THIS- I HAVE NEVER HAD TO BUY A REPLACEMENT SEAT BEFORE AND I'VE OWNED FORD/MERCURY PRODUCTS FOR 35 YEARS.

Components: ELECTRICAL SYSTEM VEHICLE SPEED CONTROL

December 16, 2015
NHTSA ID Number: 10810923
Consumer Location: SALEM, MO
VIN: 3FAHP07159R****

Summary of Complaint

I HAD EXITED THE HIGHWAY & WAS STOPPED AT A STOPLIGHT IN THE RIGHT HAND TURN LANE. CARS WERE BEHIND ME. WHEN IT WAS MY TURN TO GO, THE CAR WOULD NOT ACCELERATE FOR ME TO MAKE THE TURN. THE TRACTION LIGHT, WRENCH LIGHT, AND ENGINE LIGHT CAME ON. I PRESSED DOWN ON THE ACCELERATOR TO TRY TO MOVE THE CAR OUT OF THE MIDDLE OF THE 4-LANE INTERSECTION, BUT IT MOVED AT A SNAIL'S PACE MAYBE 4 FEET FROM THE TURN LANE. THE CAR DID NOT HAVE THE POWER TO TURN OR EVEN MAKE IT TO THE SIDE OF THE ROAD. MY CAR WAS PERPENDICULAR TO THE CARS IN THE 4 OTHER LANES. I'M THANKFUL I WASN'T HIT. I TURNED OFF THE CAR AND RESTARTED IT, BUT THE SAME LIGHTS CAME ON, THE CAR WAS SHAKY, AND COULD NOT ACCELERATE. THE POLICE PULLED BEHIND ME AND SHE CALLED THE TOW TRUCK. THE TOW TRUCK TOOK US TO THE FORD DEALERSHIP. THE FORD DEALERSHIP SAID THE ELECTRONIC THROTTLE BODY HAS TO BE REPLACED, AND WAS THE CAUSE OF MY CAR PROBLEMS TODAY. THE LADY AT THE DEALERSHIP SAID FORD HAS HAD PROBLEMS WITH THE ELECTRONIC THROTTLE BODY GOING OUT IN FORD VEHICLES, INCLUDING THE KIND I HAVE- 2009 FORD FUSION.

Components: ELECTRICAL SYSTEM

April 26, 2015
NHTSA ID Number: 10712916
Consumer Location: COVINA, CA
VIN: 3FAHP07159R****

Summary of Complaint

WHILE USING THE DRIVER'S SIDE DOOR LATCH TO EXIT MY VEHICLE, THE LATCH (PLASTIC) BROKE. I AM NO LONGER ABLE TO LOCK THE DRIVER'S SIDE DOOR AUTOMATICALLY USING THE OTHER DOOR LOCKING FEATURES ON THE CAR OR FROM THE KEY FAUB. *TR

Components: SERVICE BRAKES, HYDRAULIC

June 09, 2021
NHTSA ID Number: 11420262
Consumer Location: SYRACUSE, IN
VIN: 3FAHP07Z29R****

Summary of Complaint

The contact owns a 2009 Ford Fusion. The contact received a recall notification for NHTSA Campaign number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The part was not available for repair. The contact had not experienced a failure. Vin tool confirms parts not available.

Components: SERVICE BRAKES, HYDRAULIC

June 09, 2021
NHTSA ID Number: 11420263
Consumer Location: SYRACUSE, IN
VIN: 3FAHP07Z29R****

Summary of Complaint

THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11420262*DJR The contact owns a 2009 FORD Fusion. The contact received a recall notification for NHTSA Campaign number: 19V904000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect confirms parts are not available.

Components: SERVICE BRAKES, HYDRAULIC

June 09, 2021
NHTSA ID Number: 11420264
Consumer Location: SYRACUSE, IN
VIN: 3FAHP07Z29R****

Summary of Complaint

THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11420262*DJR The contact owns a 2009 Ford Fusion. The contact received a recall notification for NHTSA Campaign number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Components: SERVICE BRAKES, HYDRAULIC

June 09, 2021
NHTSA ID Number: 11420265
Consumer Location: SYRACUSE, IN
VIN: 3FAHP07Z29R****

Summary of Complaint

THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11420262*DJR The contact owns a 2009 FORD Fusion. The contact received a recall notification for NHTSA Campaign number: 19V904000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect confirms parts are not available.

Components: SERVICE BRAKES

June 01, 2021
NHTSA ID Number: 11419309
Consumer Location: Unknown
VIN: 3FAHP07Z89R****

Summary of Complaint

On multiple occasions, while either having to slam on brakes to make a sudden stop OR when hitting a decent size bump in the road, the ABS go out. After about the third time it happened, I figured out how to properly pump my breaks to make a stop, but I live in a high traffic urban area. Constant stop and go which makes this very difficult. It is horrible that the recall was made 18 months ago, but a remedy has not been formed. I am contacted about 10 times a week about my airbag recall, but nothing about this. Every time it happens I am terrified, especially during rush hour with my child in the car. I will also note, that every time I try to take it to a shop to be looked at, it is working again, and no issue is ever found - but research shows different.

Components: SERVICE BRAKES

May 10, 2021
NHTSA ID Number: 11419105
Consumer Location: UTICA, NY
VIN: 3FAHP07Z79R****

Summary of Complaint

In December 2019, a recall was issued for the HCU of the ABS system that my 2009 Ford Fusion is included in. (Manufacturer Recall Number19S54 NHTSA Recall Number19V904). My local Ford dealer stated that parts weren't yet available when we called, and once the pandemic started, I figured it would take even longer for them to be available. At that time, I hadn't had any issues with the HCU or ABS. However, since the recall, I've had two incidents that have taken place, both of which were EXACTLY as described in this recall: -In January 2021, I was driving home from work, and as I was coming up to a yield sign and began pressing on the brake, I had to press my foot all the way to the floor for the car to even begin stopping. This happened out of nowhere, and from then on I experienced a low brake pedal-I couldn't stop without the brake pedal being extended all the way to the floor. I took it to my local Ford dealer and explained that it's exactly as the recall states. They repeatedly assured me that it wasn't the recall, but the master cylinder, and charged me over $500 to replace. I was surprised, as what I experienced was exactly in line with the recall. -The car drove ok for awhile after this repair, but in May 2021 (just a few weeks ago), I experienced the exact same situation again, and am currently awaiting another appointment, as I once again have low brake pedal and can't stop without extending it all the way to the floor. I can't drive my vehicle in this condition-it is completely unsafe for both myself and other motorists, as my ability to brake is again compromised. I hope that the Ford dealer was honest the first time around, as my issue is EXACTLY what was described with the HCU of the ABS system per the recall notice, and not the master cylinder. (Which would be impossible now, anyway, as they replaced it previously.) If the issue is now diagnosed as the HCU recall, how do I go about getting refunded for the unnecessary master cylinder repair?

Components: AIR BAGS SERVICE BRAKES

August 15, 2018
NHTSA ID Number: 11418626
Consumer Location: DAYTON, OH
VIN: 3FAHP08199R****

Summary of Complaint

The contact owns a 2009 Ford Fusion. The contact stated that while driving at various speeds, the vehicle would hesitate to stop upon the depression of the brake pedal without warning. The contact had taken the vehicle to an independent mechanic where the brakes were bled; however, the failure persisted. The contact stated that while driving at 25 MPH, she attempted to stop the vehicle but the brakes failed to operate. The contact rear-ended another vehicle and the airbags failed to deploy. There were no injuries as a result of the crash and no medical attention was needed. A police report was filed. The contact was able to drive the vehicle away from the scene; however, there was severe front-end damage to the vehicle. Two years later, the contact received two notifications for NHTSA Campaign Number:19V904000 (SERVICE BRAKES, HYDRAULIC) and NHTSA Campaign Number: 21V158000(AIRBAGS); however, the parts for the repairs were unavailable. Several dealers were notified about the recalls; however, the contact was informed by each one that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repairs. The failure mileage was approximately 115,000. Vin tool confirms parts not available.

Components: SERVICE BRAKES, HYDRAULIC

May 20, 2021
NHTSA ID Number: 11417962
Consumer Location: ALLEN PARK, MI
VIN: 3FAHP07Z39R****

Summary of Complaint

The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact called a local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Components: SERVICE BRAKES, HYDRAULIC

May 14, 2021
NHTSA ID Number: 11417611
Consumer Location: BERLIN HEIGHTS, OH
VIN: 3FAHP07169R****

Summary of Complaint

THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE ABS WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHERE IT WAS DIAGNOSED WITH THE HYDRAULIC CONTROL UNIT NEEDING TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT TO SERVICE THE RECALL, THE CONTACT HAD TO FIRST REPLACE THE HYDRAULIC CONTROL UNIT. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

Components: SERVICE BRAKES, HYDRAULIC

April 27, 2021
NHTSA ID Number: 11416264
Consumer Location: LINCOLN, NE
VIN: 3FAHP08159R****

Summary of Complaint

TL* THE CONTACT CALLED ON BEHALF OF HIS FATHER WHO OWNS A 2009 FORD FUSION. THE CONTACT'S FATHER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO ANDERSON FORD OF LINCOLN (3201 YANKEE HILL RD, LINCOLN, NE 68516) FOR THE RECALL REPAIR HOWEVER, THE PART WAS STILL NOT AVAILABLE. THE VEHICLE REMAINED AT THE DEALER UNREPAIRED. THE CONTACT WAS ASKED TO SIGN A LIABILITY WAIVER BEFORE THE VEHICLE WOULD BE RELEASED BACK TO THE OWNER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: SERVICE BRAKES

May 05, 2021
NHTSA ID Number: 11415728
Consumer Location: UNIVERSITY CITY, MO
VIN: 3FAHP07189R****

Summary of Complaint

BEGINNING IN 2017, MY 2009 FORD FUSION BEGAN EXPERIENCING DECREASED BRAKING FOLLOWING ENGAGEMENT OF THE ANTI-LOCK BRAKING SYSTEM. ON 20DEC2019, FORD ISSUED RECALL 19S54/NHTSA RECALL 19V904. ON 04 MAY 2021, I DELIVERED THE VEHICLE TO SUNTRUP FORD WESTPORT AND REVIEWED THE WORK TO BE PERFORMED WITH SERVICE ADVISOR JL INCLUDING REPAIRS FOR RECALL 19-S54 AND OTHER SERVICES. I RECEIVED A CALL MR. JL WHO ADVISED THE REPAIRS FOR RECALL COULD NOT BE COMPLETED WITHOUT ADDITIONAL DIAGNOSTIC WORK RELATING TO NOT BEING ABLE TO BLEED THE FRONT BRAKES. WHEN ASKED IF THERE WOULD BE CHARGE FOR THE DIAGNOSTIC WORK, I WAS ADVISED THAT IT WOULD BE AN $80 CHARGE FOR 30 MINUTES OF TECHNICIAN TIME BUT WAS ALSO TOLD ITS LIKELY THE BRAKE LINES COLLAPSED AND THERE MIGHT BE CALIPER ISSUE. I VERBALLY AUTHORIZED THE ADDITIONAL DIAGNOSTIC WORK ON 05MAY2021. I RECEIVED A TEXT MESSAGE FROM MR. J.L. STATING TO COMPLETE RECALL 19-S54 I WOULD HAVE TO PAY $820 +TAX TO REPLACE THE BRAKE HOSES AND THAT THERE MAY STILL BE A CALIPER ISSUE THAT MAY NEED ADDRESSED AS WELL PRIOR TO PERFORMING THE RECALL WORK. I CALLED MR. JL BACK TO DECLINE THE WORK AND TO PREPARE THE CAR FOR PICK UP SO I COULD GET A 2ND OPINION. ON 06 MAY 2021, I DELIVERED THE VEHICLE TO AN INDEPENDENT REPAIR SHOP REQUESTING A 2ND OPINION SPECIFICALLY REQUESTING INSPECTION THE BRAKE HOSES AND CALIPERS AND TEST IF THE BRAKES WOULD BLEED BRAKE FLUID. THE TECHNICIAN ADVISED THERE WERE NO ISSUES WITH BLEEDING ANY OF THE 4 BRAKES AND NO SIGNS OF CALIPERS STICKING. I CONTACTED A DIFFERENT ST. LOUIS AREA DEALERSHIP AND WAS ADVISED TO CONTACT THEM AGAIN IN APPROXIMATELY 1 MONTH AS THE PARTS ARE UNAVAILABLE. AS OF 08 MAY 2021, I AM STILL EXPERIENCING THE SAME ISSUES WITH THE ANTI-LOCK BRAKE SYSTEM AS FIRST EXPERIENCED IN 2017 AND NO REPAIRS HAVE BEEN COMPLETED TO ADDRESS THE ISSUE.

Components: SERVICE BRAKES, HYDRAULIC

May 06, 2021
NHTSA ID Number: 11415413
Consumer Location: SEGUIN, TX
VIN: 3FAHP07Z29R****

Summary of Complaint

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT GRIFFITH FORD SEGUIN LOCATED AT 1880 I-10, SEGUIN, TX 78155, (830) 303-3673, HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRM PARTS NOT AVAILABLE.

Components: AIR BAGS WHEELS

May 03, 2021
NHTSA ID Number: 11415446
Consumer Location: MYRTLE BEACH, SC
VIN: 3FAHP07Z49R****

Summary of Complaint

WHEN I CRANK UP THE CAR THERE ARE TIMES WHEN IT SAYS PASSENGER AIRBAG IS OFF IN THE AIRBAG SIGNAL BE ON THE DASHBOARD AS WELL THIS IS COMING ON ON A REGULAR NOW AS SOON AS I CRANK UP IT WILL COME ON ON THE DASHBOARD EVERY NOW AND AGAIN THE PASSENGER AIRBAG OFF SIGN WILL BE ON AND IT'S USUALLY WHEN I'M DRIVING

Components: SERVICE BRAKES, HYDRAULIC

April 28, 2021
NHTSA ID Number: 11414473
Consumer Location: CENTEREACH, NY
VIN: 3FAHP08Z49R****

Summary of Complaint

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT RAMP MOTORS, INC. LOCATED AT 4869 NESCONSET HWY, PORT JEFFERSON STATION, NY 11776, HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: SERVICE BRAKES, HYDRAULIC

April 01, 2021
NHTSA ID Number: 11413999
Consumer Location: CENTERVILLE, OH
VIN: 3FAHP07Z79R****

Summary of Complaint

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). INTERSTATE FORD (125 ALEXANDERSVILLE RD, MIAMISBURG, OH 45342, (937) 866-0781) WAS CONTACTED BY PHONE. THE CONTACT STATED THAT THE DEALER ATTEMPTED TO CHARGE HIM A DIAGNOSTIC FEE FOR THE RECALL REPAIR. THE CONTACT DECLINED THE OFFER AND THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER REFERRED HIM TO GERMAIN FORD OF BEAVERCREEK (2356 HELLER DR, DAYTON, OH 45434) WHO INFORMED HIM THAT THE PART FOR THE RECALL REPAIR WOULD BE AVAILABLE IN DECEMBER OF 2021. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: SERVICE BRAKES, HYDRAULIC SERVICE BRAKES, AIR

October 22, 2020
NHTSA ID Number: 11413194
Consumer Location: BELL, FL
VIN: 3FAHP06Z39R****

Summary of Complaint

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO CHIEFLAND FORD (916 N. YOUNG BLVD, CHIEFLAND, FL 32626) AND INFORMED THE DEALER THAT THE ABS WARNING LIGHT HAD ILLUMINATED ON THE INSTRUMENT PANEL. UPON INSPECTION OF THE VEHICLE, THE MECHANIC INFORMED HIM THAT THE ABS MODULE NEEDED TO BE REPLACED AND THAT THE REPLACEMENT WAS NOT COVERED UNDER RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CALLED THE SERVICE MANAGER AT THE DEALER. THE MANUFACTURER AGREED WITH THE DEALER AND CONFIRMED THAT THE ABS MODULE NEEDED TO BE REPLACED. NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: SERVICE BRAKES, HYDRAULIC

September 01, 2019
NHTSA ID Number: 11412845
Consumer Location: COSTA MESA, CA
VIN: 3FAHP07Z89R****

Summary of Complaint

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE ABS WARNING LIGHT HAD ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT RECENTLY RECEIVED ANOTHER NOTIFICATION THAT THE PART FOR THE RECALL WAS AVAILABLE. THEODORE ROBINS FORD (2060 HARBOR BLVD, COSTA MESA, CA 92627, (949) 642-0010) WAS CONTACTED AND AN APPOINTMENT WAS MADE TO HAVE THE VEHICLE SERVICED. A FEW HOURS LATER, THE CONTACT WAS INFORMED BY THE DEALER THAT THE RECALL COULD NOT BE REPAIRED SINCE THE ABS WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,500. PARTS DISTRIBUTION DISCONNECT.

Components: SERVICE BRAKES

January 01, 2020
NHTSA ID Number: 11407163
Consumer Location: BRIGHTON, MA
VIN: 3FAHP07Z19R****

Summary of Complaint

FORD SAFETY RECALL NOTICE 19S54 / NHTSA RECALL 19V-904. FORD FIRST NOTIFIED ME ABOUT THIS RECALL OVER A YEAR AGO, IN JANUARY 2020. THEY CLAIMED PARTS WOULD BE AVAILABLE "LATE FIRST QUARTER 2020." SINCE THEN I HAVE REPEATEDLY CONTACTED THEM AND THEY HAVE ALTERNATED BETWEEN TELLING ME THEY DIDN'T KNOW WHEN PARTS WOULD BE AVAILABLE AND GIVING ME BOGUS DATES WHICH WERE THEN MISSED; NOTE THAT MOST OF THESE CONTACTS WERE ME CONTACTING THEM, NOT THE REVERSE, EVEN AFTER DEADLINES PROMISED IN WRITING HAD PASSED WITHOUT ANY CONTACT FROM THEM. THEY SENT ANOTHER LETTER FOR THE SAME RECALL IN OCTOBER 2020, THIS TIME CLAIMING THAT PARTS WOULD BE AVAILABLE "1ST QUARTER 2021." THAT DEADLINE, TOO, HAS PASSED, WITH NO FURTHER CONTACT FROM FORD. THE RECALL NOTICE CLAIMS THAT THE VEHICLE IS STILL SAFE TO DRIVE, BUT IT ALSO SAYS THAT THE RECALL IS FOR A PROBLEM WITH THE BRAKE PEDAL WHICH COULD INCREASE THE RISK OF A CRASH. THIS DOES NOT SOUND SAFE! WHILE I AM SYMPATHETIC TO SUPPLIER DELAYS CAUSED BY THE PANDEMIC, THE FACTS THAT (A) THEY HAVE REPEATEDLY, EVEN FAR AFTER THE START OF THE PANDEMIC, GIVEN BOGUS DATES FOR WHEN PARTS WOULD BE AVAILABLE FOR THIS RECALL, (B) NOT BEEN PROACTIVE ABOUT COMMUNICATING DELAYS EVEN AFTER PROMISED DEADLINES HAD PASSED, AND (C) NOT OFFERED SUBSTITUTE TRANSPORTATION, ARE SIMPLY NOT OK. PLEASE DO SOMETHING ABOUT THIS!

Components: SERVICE BRAKES, HYDRAULIC AIR BAGS

May 01, 2019
NHTSA ID Number: 11406872
Consumer Location: Unknown
VIN: 3FAHP07ZX9R****

Summary of Complaint

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND 21V158000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ATCHINSON FORD (9800 BELLEVILLE RD, BELLEVILLE, MI 48111, (734) 697-9161) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT SHORTLY AFTER RECEIVING THE LETTER AND WHILE DRIVING 30 MPH OVER A RAILROAD TRACK, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD BUT FAILED TO COMPLETELY STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT PUMPED THE BRAKE PEDAL SEVERAL TIMES FOR THE VEHICLE TO COME TO A STOP. THE CONTACT CONTINUED DRIVING TO HIS DESTINATION. ATCHINSON FORD WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE BRAKE PADS, ROTORS, AND THE CALIPERS. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.

Components: SERVICE BRAKES, HYDRAULIC

June 01, 2019
NHTSA ID Number: 11406675
Consumer Location: MANTECA, CA
VIN: 3FAHP08139R****

Summary of Complaint

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, EXCESSIVE FORCE WAS NEEDED TO BRING THE VEHICLE TO A STOP. THE CONTACT STATED THAT AN UNKNOWN WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT HAD TAKEN THE VEHICLE TO PHIL WATERFORD'S MANTECA FORD (555 N MAIN ST, MANTECA, CA 95336) WHERE SHE WAS INFORMED THAT THE VEHICLE COULD ONLY BE DIAGNOSED WHILE THE WARNING LIGHT WAS ILLUMINATED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE SAME DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: SERVICE BRAKES, HYDRAULIC

December 01, 2019
NHTSA ID Number: 11406708
Consumer Location: BARNEGAT, NJ
VIN: 3FAHP07Z79R****

Summary of Complaint

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER SUNSHINE FORD LOCATED AT 40 RT-17K NEWBURGH, NY 12550 WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: AIR BAGS SERVICE BRAKES

March 31, 2021
NHTSA ID Number: 11405858
Consumer Location: MOUNT PLEASANT, SC
VIN: 3FAHP07Z39R****

Summary of Complaint

RECALL FOR ABS WAS ISSUED BACK ON DEC 18, 2019. LAST UPDATE IS THERE WAS SUPPOSED TO BE A FIX EXPECTED BY END OF FIRST QUARTER OF 2020. IT'S NOW THE END OF FIRST QUARTER OF 2021 (15 MONTHS LATER) AND THERE IS STILL NO INDICATION OF A REPAIR DATE. IN ADDITION THERE IS NOW A SAFETY RECALL REGARDING THE DRIVER AIRBAG AS WELL. I UNDERSTAND IT TAKES TIME TO IMPLEMENT A FIX, BUT IT SEEM AS IF THE MANUFACTURER IS NOT PUTTING ENOUGH PRIORITY ON GETTING THESE REPAIRS DONE IN A TIMELY MATTER. AT THIS RATE, WITH TWO ACTIVE SAFETY RECALLS, EITHER FIXES NEED TO BE EXPEDITED; OR AN ACCEPTABLE BUY-BACK PLAN THAT ENSURES OWNERS ARE COMPENSATED FOR THE FULL VEHICLE VALUE PLUS TIME AND RISK.

Components: VEHICLE SPEED CONTROL SERVICE BRAKES FORWARD COLLISION AVOIDANCE

March 30, 2021
NHTSA ID Number: 11405592
Consumer Location: GREENEVILLE, TN
VIN: 3FAHP06Z29R****

Summary of Complaint

MY BRAKES HAVE HAD THE ISSUE REGARDING THIS RECALL FOR QUITE SOME TIME NOW: DEC 18,2019 MANUFACTURER RECALL NUMBER19S54 NHTSA RECALL NUMBER19V904 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY ON YOUR VEHICLE, A VALVE IN THE HYDRAULIC CONTROL UNIT OF THE ANTI-LOCK BRAKING SYSTEM MAY BE STUCK OPEN. THIS STILL HASN'T BEEN FIXED AND IT'S BEEN OVER A YEAR. THIS IS UNACCEPTABLE. THIS RECALL IS A MAJOR SAFETY CONCERN AND NEEDS FIXED ASAP TO ENSURE THE SAFETY OF ME AND MY TODDLER. THE BRAKES ARE HAVING TO HAVE EXTENDED TRAVEL, AND DO NOT ACT PROPERLY. PLEASE HELP.

Components: AIR BAGS SERVICE BRAKES

March 28, 2021
NHTSA ID Number: 11405241
Consumer Location: Unknown
VIN: 3FAHP06ZX9R****

Summary of Complaint

WE HAVE TWO SAFETY RECALLS ON OUR 2009 FORD FUSION DATING BACK TO DECEMBER 2019! ANY IDEA OF WHEN THESE WILL BE ADDRESSED AS FORD SAYS WORKING ON A SOLUTION!!

Components: AIR BAGS

March 01, 2020
NHTSA ID Number: 11404994
Consumer Location: HILLIARD, OH
VIN: 3FAHP07Z69R****

Summary of Complaint

OVER THE LAST YEAR, I'VE GOTTEN A DOZEN RECALL NOTICES ABOUT THE AIRBAG. USDOT, BMV, VIOCC, NHTSA, ETC..... I'VE CONTACTED THE LOCAL FORD DEALERSHIP REPEATEDLY. THEY WON'T DO THE RECALL WORK. THEY KEEP SAYING THEY'RE WAITING FOR FUNDING FROM CORPORATE.

Components: SERVICE BRAKES, HYDRAULIC

December 31, 2019
NHTSA ID Number: 11403449
Consumer Location: CHESAPEAKE, VA
VIN: 3FAHP08199R****

Summary of Complaint

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CAVALIER FORD GREENBRIER (1515 S. MILITARY HWY, CHESAPEAKE, VA 23320; (757) 424-1111) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: SERVICE BRAKES

December 15, 2020
NHTSA ID Number: 11403343
Consumer Location: COLUMBUS, OH
VIN: 3FAHP07ZX9R****

Summary of Complaint

I HAVE BEEN WAITING OVER A YEAR TO GET THIS RECALL FIXED. FORD IS NOT TRYING TO GET ANYTHING DONE WITH THIS AND IT IS FOR BREAKS. SOMEONE IS GOING TO GET KILLED

Components: SERVICE BRAKES, HYDRAULIC SERVICE BRAKES

March 01, 2019
NHTSA ID Number: 11400106
Consumer Location: PLEASUREVILLE, KY
VIN: 3FAHP081X9R****

Summary of Complaint

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD WITHOUT WARNING. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED SEVERAL UNKNOWN DEALERS AND WAS INFORMED BY EACH THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: SERVICE BRAKES

March 08, 2021
NHTSA ID Number: 11400149
Consumer Location: LEWISVILLE, TX
VIN: 3FAHP07119R****

Summary of Complaint

RECALL FOR REPAIR OF HYDRAULIC CONTROL UNIT VALVE WAS IN DEC. 2019. BRAKE FUNCTION IS AFFECTED. MFG RECALL #19S54; NHTSA RECALL #19V904 REMEDY WAS ANTICIPATED IN FIRST QUARTER OF 2020. AS OF 3/10/2021 "RECALL INCOMPLETE; REMEDY NOT YET AVAILABLE." I HAVE HAD MULTIPLE EXPERIENCES OVER THE PAST COUPLE YEARS WHEN BRAKES WERE APPLIED AND THEY DID NOT RESPOND NORMALLY.

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