2019 FORD MUSTANG VIN: 1FA6P8CF4K5176565

TBD
Condition
Run & Drive
Damage
Collision
Title
Salvage

VIN 1FA6P8CF4K5176565 Decoding Ford Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

FORD

Manufacturer Name

FORD MOTOR COMPANY, USA

Model

Mustang

Model Year

2019

Plant City

FLATROCK

Series

GT Coupe

Vehicle Type

PASSENGER CAR

Plant Country

UNITED STATES (USA)

Plant Company Name

FRAP

Plant State

MICHIGAN

Base Price ($)

35355

Body Class

Coupe

Doors

2

Wheel Base (inches) From

107.10

Bed Type

Not Applicable

Cab Type

Not Applicable

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Number of Wheels

4

Wheel Size Front (inches)

18

Wheel Size Rear (inches)

18

Steering Location

Left-Hand Drive (LHD)

Number of Seats

4

Number of Seat Rows

2

Axles

2

Engine Number of Cylinders

8

Displacement (CC)

5000

Displacement (CI)

305.1187204736

Displacement (L)

5

Engine Power (kW)

343.0220

Fuel Type - Primary

Gasoline

Engine Configuration

V-Shaped

Engine Brake (hp) From

460

Other Engine Info

4V

Engine Manufacturer

Ford

Seat Belt Type

Manual

Front Air Bag Locations

1st Row (Driver and Passenger)

Knee Air Bag Locations

1st Row (Driver and Passenger)

Side Air Bag Locations

1st and 2nd Rows

Anti-lock Braking System (ABS)

Standard

Electronic Stability Control (ESC)

Standard

Traction Control

Standard

Tire Pressure Monitoring System (TPMS) Type

Direct

Active Safety System Note

Blind Spot Mirrors: Standard

Auto-Reverse System for Windows and Sunroofs

Standard

Event Data Recorder (EDR)

Standard

Keyless Ignition

Standard

Adaptive Cruise Control (ACC)

Optional

Crash Imminent Braking (CIB)

Optional

Forward Collision Warning (FCW)

Optional

Lane Departure Warning (LDW)

Optional

Lane Keeping Assistance (LKA)

Optional

Backup Camera

Standard

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

Dynamic Brake Support (DBS)

Standard

Pedestrian Automatic Emergency Braking (PAEB)

Optional

Automatic Crash Notification (ACN) / Advanced Automatic Crash Notification (AACN)

Standard

Daytime Running Light (DRL)

Standard

Semiautomatic Headlamp Beam Switching

Standard

Adaptive Driving Beam (ADB)

Optional

2019 FORD MUSTANG Crash Test Score

0

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
8.1%

2019 FORD MUSTANG Safety Features

Seat Belts and Head Restraints

Dynamic Head Restraints Not Available
Head Restraint Driver, Front Passenger
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Not Available
Seat Belt Reminder System Driver, Front Passenger

Air Bags

Frontal Air Bag Driver, Front Passenger
Head Driver, Front Passenger
Torso/Pelvis Driver, Front Passenger
Knee Driver, Front Passenger
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Rear Seat
Safety Power Windows (Anti-Pinch) Not Available
Safety Power Windows (Anti-Pinch) locations Not Available

Complaints Assosiated with VIN 1FA6P8CF4K5176565

Components: SEATS

October 20, 2020
NHTSA ID Number: 11374544
Consumer Location: OBION, TN
VIN: 1FA6P8CF4K5****

Summary of Complaint

ON OCTOBER 20, 2020 I WAS DRIVING MY 2019 FORD MUSTANG 5.0 GT TO WORK. AS I WAS DRIVING DOWN THE HIGHWAY, I BEGAN TO SMELL A BURNING PLASTIC ODOR. IT GOT STRONGER SO I PULLED MY CAR OVER ON THE SHOULDER TO INSPECT IT. I GOT OUT AND GOT DOWN ON MY KNEES TO CHECK AROUND MY STEERING COLUMN, UNDER MY DASH AND DRIVER SEAT BUT SAW NOTHING HOWEVER THE ODOR OF BURNING PLASTIC GOT STRONGER. I WENT AROUND TO THE PASSENGER SIDE AND DID THE SAME INSPECTION AS I DID ON THE DRIVERS SIDE. AS I WAS DOING THIS, I LOOKED UP AND SAW SMOKE COMING FROM UP UNDER MY DRIVER'S SEAT. I RAN AROUND TO THE DRIVER'S SIDE AND FIRE WAS COMING UP FROM UNDER THE SEAT AND SHOOTING UP THE BACK OF MY DRIVER'S SEAT. I GRABBED MY PURSE AND WORK BOOKLET, GRABBED MY PHONE AND DIALED 911. THE INSIDE OF MY CAR WAS COMPLETELY ENGULFED IN FLAMES IN LESS THAN 1 MINUTE. TRAFFIC STOPPED ON THE HIGHWAY DUE TO THE SMALL EXPLOSIONS AND FLAMES. FIRE TRUCKS, HIGHWAY PATROL AND SHERIFF'S STARTED SHOWING UP AND A SHORT WHILE LATER THE CAR WAS FINALLY EXTINGUISHED AND TOWED AWAY.*DT*JB*DT*DT*DT

Components: WHEELS

June 22, 2020
NHTSA ID Number: 11331973
Consumer Location: ROCK HILL, SC
VIN: 1FA6P8CF4K5****

Summary of Complaint

I NOTICED PREMATURE INNER TIRE WEAR ON THE FRONT LEFT TIRE. I TOOK THE VEHICLE TO MY LOCAL FORD DEALERSHIP FOR REPAIRS. THEY VERIFIED THE ALIGNMENT WAS INCORRECT ON MY VEHICLE AND CAUSED THE TIRE DAMAGE BUT WOULD NOT WARRANTY COMPONENTS DUE TO "AFTERMARKET WHEELS AND TIRES" INSTALLED ON THE REAR OF MY VEHICLE. I CONTACTED FORD CUSTOMER RELATIONSHIP CENTER. CUSTOMER RELATIONS CONTACTED THE DEALERSHIP AND THE DEALERSHIP STATED THE ALIGNMENT WAS CORRECT (DESPITE A PRINT OUT GIVEN TO ME SHOWING IMPROPER ALIGNMENT). CUSTOMER RELATIONS SUGGESTED I TAKE THE VEHICLE TO ANOTHER DEALER AND INSTALL MY FACTORY WHEELS AND TIRES ON THE VEHICLE. I DID AS SUGGESTED. THE SECOND DEALER CORRECTED MY ALIGNMENT ISSUE AND SUBMITTED A CLAIM FOR TIRE REPLACEMENT. FORD DENIED THE WARRANTY. I CONTACTED THE CUSTOMER RELATIONSHIP CENTER AND THEY STATED "MOST COMMONLY THIS IS DUE TO AFTERMARKET PARTS BEING INSTALLED". I REITERATED THAT THERE WAS "AFTERMARKET WHEELS AND TIRES" INSTALLED ON THE REAR OF THE VEHICLE BUT THE FACTORY PARTS WERE RE-INSTALLED DUE TO THEIR SUGGESTIONS. MY CAR CURRENTLY HAS 18,557 MILES ON IT AFTER VISITING 2 DEALERSHIPS WITH NO PREVAIL AND I AM EXPECTED TO PAY OUT OF POCKET TO REPLACE TIRES THAT WERE DAMAGED AT NO FAULT OF MY OWN WHILE FORD HIDES BEHIND MODIFIED PARTS THAT ARE IN NO WAY RELATED TO INCORRECT FRONT ALIGNMENT. *TR

Components: POWER TRAIN

June 03, 2020
NHTSA ID Number: 11329925
Consumer Location: TRACY, CA
VIN: 1FA6P8CF4K5****

Summary of Complaint

2019 MUSTANG GT EQUIPPED WITH MT82 FROM FACTORY (D-4) HORRIBLE TRANS CARS ONLY GOT 4000 MILES THE SHIFTS ARE HARSH REENGAGEMENT IS INACCURATE AND COULD LEAD TO FAILURE , DISAPPOINTING FROM FORD AND IVE BEEN A MUSTANG FAN SINCE THE AGE OF 7 . THE CLUTCH PEDAL IS AWFULLY LIGHT AND CANT EVER FEEL ENGAGED POINT , NEEDS TO REPLACED OR FIXED TO PAR .

Components: ELECTRICAL SYSTEM

February 01, 2021
NHTSA ID Number: 11413547
Consumer Location: WASILLA, AK
VIN: 1FA6P8CF8K5****

Summary of Complaint

TL* THE CONTACT OWNS A 2019 FORD MUSTANG. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE LCD DASHBOARD FAILED INTERMITTENTLY TO LIGHT UP. EXCEL FORD OF CARTHAGE (2228 SOUTHEAST LOOP, CARTHAGE, TX 75633) AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 12,480.

Components: ENGINE

February 27, 2021
NHTSA ID Number: 11403298
Consumer Location: TAMPA, FL
VIN: 1FA6P8CF5K5****

Summary of Complaint

TL* THE CONTACT OWNS A 2019 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING AT 15 MPH, THE CONTACT HEARD A KNOCKING SOUND IN THE ENGINE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS CONCERNED ABOUT DRIVING THE VEHICLE AND HAD THE VEHICLE TOWED TO BILL CURRIE FORD (5815 N DALE MABRY HWY, TAMPA, FL 33614) WHERE IT WAS DIAGNOSED WITH THE ENGINE NEEDING TO BE REPLACED. PRIOR TO THE CONTACT OWNING THE VEHICLE, THE PREVIOUS OWNER HAD THE ORIGINAL ENGINE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.

Components: UNKNOWN OR OTHER

January 01, 2021
NHTSA ID Number: 11388453
Consumer Location: LANHAM, MD
VIN: 1FA6P8CFXK5****

Summary of Complaint

REAR WINDOW DEFROSTER SHATTERED GLASS

Components: UNKNOWN OR OTHER

November 04, 2020
NHTSA ID Number: 11372983
Consumer Location: POMPANO BEACH, FL
VIN: 1FATP8UH7K5****

Summary of Complaint

PASSENGER SIDE DOOR WILL UNLATCH AND OPEN WHILE DRIVING, THE DIGITAL ALERT WILL COME ON AND SAY DOOR AJAR. SEEMS TO DO THIS WHEN YOU'RE DRIVING ANYWHERE FROM 20 TO 40 MPH.IT HAS HAPPENED A TOTAL OF 4 TIMES IN THE LAST 2 WEEKS.

Components: ELECTRICAL SYSTEM

October 05, 2020
NHTSA ID Number: 11364549
Consumer Location: INDIANAPOLIS, IN
VIN: 1FA6P8K0XK5****

Summary of Complaint

ELECTRONIC DASH PANEL GOES BLANK. VEHICLE ONLY HAS 1800 MILES . IT HAS HAPPENED SEVERAL TIMES. SEEMS TO BE ONLY AT NIGHT AFTER STOPPING ON AN ERRAND AND THEN GETTING BACK IN AND RESTARTING. HAVE HAD IN A FORD DEALERSHIP AND THEY STATED THEY CAN'T FIND ANYTHING WRONG. THERE WAS A SAFETY RECALL ON THIS PROBLEM FOR MUSTANGS MANUFACTURED IP TO 1/19. MINE WAS BUILT IN 4/19.

Components: ELECTRICAL SYSTEM

September 15, 2020
NHTSA ID Number: 11361774
Consumer Location: LARGO, FL
VIN: 1FATP8FF5K5****

Summary of Complaint

DIGITAL DASH GOES BLANK FOR FEW SECONDS WHILE DRIVING. DEALER CAN'T REPLICATE THE ISSUE AND SAYS THERE'S NOTHING THEY CAN DO.

Components: POWER TRAIN

June 17, 2020
NHTSA ID Number: 11329693
Consumer Location: TERRELL, TX
VIN: 1FA6P8K09K5****

Summary of Complaint

2019 MUSTANG WITH 6-SPEED MANUAL TRANSMISSION PROBLEM. SELLING FORD DEALER DENIED ANY ISSUES WITH IT. HAD A SCRATCH BETWEEN 5 AND 6TH GEAR FROM DAY ONE. *TR

Components: STRUCTURE

June 02, 2020
NHTSA ID Number: 11326938
Consumer Location: MOORESVILLE, NC
VIN: 1FA6P8K06K5****

Summary of Complaint

ALL 18 & 19 MUSTANG HAVE A DEFECT FROM THE FACTORY PASSENGER SIDE FRONT BUMPER UNDER HEADLIGHT HAS A NOTICEABLE GAP SEPARATION. DEALERSHIPS WILL NOT REPAIR IT TELL CUSTOMERS THAT THEY DAMAGED IT BY SCUFFING THE BOTTOM OF THE BUMPER. I AM A LICENSED AUTOMOTIVE TECHNICIAN THIS DEFECT IS BEING IGNORED. *TR

Components: ELECTRICAL SYSTEM

March 12, 2020
NHTSA ID Number: 11324482
Consumer Location: BEAUMONT, TX
VIN: 1FA6P8TH2K5****

Summary of Complaint

CAR WOULD NOT TURN OVER. WHEN I PUSHED THE BRAKE DOWN TO PUSH THE START BUTTON THE BRAKES MADE A WEIRD NOISE AND IT SAID BRAKE SYSTEM FAILED ACROSS DASH. ALL THE LIGHTS CAME ON AND WOULD TRY TO START OVER BUT WOULD NOT. THE BRAKES LOCKED UP AND THEN THE CAR COMPLETELY DIED DUE TO THE HEAD LIGHT STARTED FLASHING AND COULDN'T TURN THEM OFF. THE CAR WOULD NOT LOCK OR UNLOCK. COULD NOT POP OPEN THE HOOD OR TRUNK. *TR

Components: POWER TRAIN

March 15, 2020
NHTSA ID Number: 11323827
Consumer Location: MINOT, ND
VIN: 1FA6P8JZ7K5****

Summary of Complaint

TL* THE CONTACT OWNS A 2019 FORD MUSTANG. THE CONTACT STATED THAT FOUR MONTHS AFTER THE VEHICLE WAS PLACED IN STORAGE, THE CONTACT BECAME AWARE OF A LEAK UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO EIDE FORD LINCOLN (800 E BISMARCK EXPY, BISMARCK, ND 58504) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DIFFERENTIAL COOLANT LINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT PART NEEDED FOR THE REPAIR WAS ON BACK ORDER. WESTLIE MOTOR COMPANY (500 S. BROADWAY, MINOT, ND 58701) CONFIRMED THE PART WAS ON BACK ORDER. THE FAILURE MILEAGE WAS 2,600. *LN CONSUMER STATED DUE TO NEGLIGENCE OF THE DEALER, TRANSPORT BLOCKS WERE NOT REMOVED FROM REAR, ENDANGERING THE DRIVER.*JB

Components: UNKNOWN OR OTHER

April 30, 2019
NHTSA ID Number: 11323332
Consumer Location: WINTER HAVEN, FL
VIN: 1FA6P8TH2K5****

Summary of Complaint

IN MY CAR WHEN DRIVING AFTER 45 MINUTES OR SO (LONGS DRIVES) THE RADIO SCREEN IS FREEZING, YOU COULD SEE EVERYTHING IN THE SCREEN BUT CAN'T USE IT EVEN BUTTONS, NOTHING WORKS, I CAN NOTE IT BY CLOCK TIME IN THE SCREEN IS WAY BACK IN TIME, WHEN I TOUCH THE SCREEN IS HOT IF I SHUT OFF THE CAR FOR ABOUT 30 TO 50 MINUTES TO COLD DOWN THEN THE RADIO IS BACK. HAPPENS AGAIN IF I DRIVE ANOTHER 45 MINUTES. NOTHING HAPPEN IF I DRIVE DOWNTOWN SHORT DRIVES. *TR

Components: SEAT BELTS STRUCTURE UNKNOWN OR OTHER

January 06, 2020
NHTSA ID Number: 11322434
Consumer Location: JERSEY CITY, NJ
VIN: 1FA6P8TH7K5****

Summary of Complaint

THE CAR WAS PURCHASED LAST NOVEMBER 2019, DURING THE FIRST MONTH, I NOTICED THAT THE ICP WAS NOT PROPERLY WORKING WHILE USING THE GPS- IT GIVES WRONG DIRECTION EVEN THE SETTINGS WERE CORRECTLY SET, LIKE IT WAS REMOTELY CONTROLLED. BESIDES THAT MY BATTERY WAS DISCHARGED THAT I NEEDED TO JUMPSTART IT AND TOWED IT BECAUSE THE 1ST TIME JUMPSTARTING DIDN'T WORK. IT HAPPENED 4X, BROUGHT IT TWICE TO FORD DEALER TO CHECK EVERYTHING WAS OKAY. IT EVEN SEND ME ALARM THRU FORD APP THAT IT WAS PUT ON "SLEEP MODE" EVEN IT WAS PARKED AND IT IS FREQUENTLY USED. NOT ONLY THAT, THE BOTH WINDOWS WERE OPENED WHEN I GOT BACK FROM AN HOUR ERRAND. WITH REGARDS TO THE SEAT BELTS, THERE'S NO WARNING THAT FLASHES ON THE DASHBOARD WHEN NOT IN USED WHILE ON THE PASSENGER SIDE DESPITE RIDING WITH SOMEONE. IT IS ALSO LOOSE AFTER REMOVING IT, YOU NEED TO PULL IT MANUALLY TO RETURN TO THE SHORT LENGTH WHEN NOT STRAPPED. THE ENGINE STALLS WHEN SHIFTED FROM REVERSE TO DRIVE, IT NEEDS ABOUT 5-10 SECS TO WORK.

Components: ELECTRICAL SYSTEM

February 10, 2020
NHTSA ID Number: 11310530
Consumer Location: RICHMOND HILL, GA
VIN: 1FA6P8TH5K5****

Summary of Complaint

PASSENGER POWER WINDOW ROLLS DOWN WITHOUT ANY BUTTONS BEING PUSHED (UNCOMMANDED). WHEN ROLLED UP BY EITHER PASSENGER OR DRIVER'S BUTTON WILL ROLL DOWN BY ITSELF AGAIN WITHING 30-60 SECONDS, SOMETIMES IMMEDIATELY. ONLY WAY TO KEEP WINDOW UP IS BY CONSTANTLY HOLDING EITHER BUTTON IN THE UP POSITION. DOES THIS AT ANY SPEED AND ROAD CONDITION EVERY TIME IT IS DRIVEN. TOOK TO SAVANNAH FORD DEALER (JC LEWIS FORD) THEY WILL REPLACE THE PASSENGER WINDOW ELECTRIC MOTOR. SHOULD NOT BE HAPPENING ON A CAR BOUGHT IN OCT. 19 WITH LESS THAN 6K MILES.

Components: ELECTRICAL SYSTEM

January 02, 2020
NHTSA ID Number: 11301150
Consumer Location: RENO, NV
VIN: 1FA6P8CF3K5****

Summary of Complaint

MY ICP IN MY MUSTANG WILL RANDOMLY BLANK OUT WHILE DRIVING. THIS HAS HAPPENED WHILE BRAKING AND DRIVING DOWN THE HIGHWAY. THE CAR STAYS RUNNING, BUT I HAVE NO INFORMATION. SINCE IT IS A DIGITAL SCREEN I LOSE MY SPEEDOMETER, TACHOMETER AND EVERYTHING ELSE ON THE ICP. IT WILL BOOT BACK UP AFTER 10 SECONDS AND WORK PROPERLY.

Components: POWER TRAIN

August 01, 2019
NHTSA ID Number: 11290417
Consumer Location: SACRAMENTO, CA
VIN: 1FA6P8CF9K5****

Summary of Complaint

TRANSMISSION GOES BY ITS SELF VERY DANGEROUS CAR DRIVES ITS SELF WHEN FOOT OFF THE BRAKE AND BEING GIVEN NO GASS WILL GO AS FAST AS 15 MPH BY ITSELF

Components: POWER TRAIN WHEELS ENGINE

December 11, 2019
NHTSA ID Number: 11290162
Consumer Location: NEWARK, DE
VIN: 1FA6P8CF9K5****

Summary of Complaint

2019 FORD MUSTANG GT 5.0L WITH 10 SPEED AUTOMATIC TRANSMISSION MILAGE: 14,000 -ENGINE STALLS WHEN CAR COMES TO A STOP (HAPPENED MORE THAN 10 TIMES). -HARSH TRANSMISSION SHIFTING FROM 4TH TO 5TH. -DIPPING AND IRRITATING RPM WHEN IDLE. -EXHAUST SOUND VALVE SQUEAKING NOISE (LIKE THE SOUND WHEN THE METAL HAS CORROSION SQUEAKING SOUND) WHILE THE VALVE CHANGES FROM QUITE TO NORMAL OR FROM NORMAL TO TRACK. -WHEEL WINING NOISE SHOWS ON OR ABOVE 40MPH (LIKE WHEEL HUB BEARING HUMMING SOUND). -DASH AND REAR DRIVER SIDE RATTLING NOISES. -FRONT END BUSHINGS SQUEAKING NOISES (ESPECIALLY CAN BE HEARD WHILE PASSING ON CAR PARKING BUMPS).

Components: ELECTRICAL SYSTEM UNKNOWN OR OTHER ENGINE

November 13, 2019
NHTSA ID Number: 11287829
Consumer Location: NARANJITO, PR
VIN: 1FA6P8CF0K5****

Summary of Complaint

RIDING UNDER NORMAL DRIVING CONDITIONS, CAR STALLS FROM A V8 TO A V2. NO POWER AT ALL, IF YOU WANT TO SWITCH FROM NORMAL, TO ANY SELECTABLE DRIVING MODES FROM TOGGLE SWITCH OR STEERING WHEEL, WONT CHANGE. TURN OF CAR, TURN IT BACK ON AND CONTINUED WITH SAME PROBLEM.

Components: SERVICE BRAKES

November 04, 2019
NHTSA ID Number: 11279109
Consumer Location: LEXINGTON, KY
VIN: 1FA6P8CF7K5****

Summary of Complaint

THE CAR IS EQUIPPED WITH AUTOMATIC EMERGENCY BRAKING (AEB) WHICH DOES NOT WORK. 2 DEALERS HAVE FOUND NO CODES BUT SAY THEY HAVE NO WAY TO TEST ON THE ROAD. CALLED FORD AND THEY WERE NO HELP. REFERRED ME BACK TO THE DEALER.

Components: UNKNOWN OR OTHER

October 16, 2019
NHTSA ID Number: 11271370
Consumer Location: WICHITA, KS
VIN: 1FA6P8TH4K5****

Summary of Complaint

I PURCHASED A NEW 2019 FORD MUSTANG ECOBOOST ON OCTOBER 16, 2019, SINCE DAY ONE THE GEAR SHIFT SELECT LEVER HAS NOT BEEN LIGHTING UP AT NIGHT TO SHOW ME WHICH GEAR I AM IN. IT DOES NOT ILLUMINATE AT ALL. I BELIEVE IT IS UNSAFE, ESPECIALLY BECAUSE IF I HAPPEN TO BUMP THE SHIFT LEVER, I AM UNABLE TO SEE WHICH GEAR I AM IN AND COULD CAUSE AN ACCIDENT.

Components: ELECTRICAL SYSTEM

October 04, 2019
NHTSA ID Number: 11267708
Consumer Location: GEORGETOWN, KY
VIN: 1FA6P8K0XK5****

Summary of Complaint

TL* THE CONTACT OWNS A 2019 FORD MUSTANG. ONCE THE VEHICLE WAS PLACED IN REVERSE, THE BACKUP CAMERA FAILED TO OPERATE. SIMULTANEOUSLY, THE TRACTION CONTROL, CROSS TRAFFIC SYSTEM FAULT, DRIVE MODE SELECTION NOT AVAILABLE, HILL START ASSIST, ROD SUSPENSION, AND BLIND SPOT SYSTEM FAULT OFF WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO CROSSROADS FORD LINCOLN, INC (1070 VERSAILLES RD, FRANKFORT, KY 40601, 502-695-1990) AND WAS INFORMED THAT THE VEHICLE HAD A DEFECTIVE BATTERY. THE BATTERY WAS REPLACED, BUT THE FAILURE CONTINUED. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER ON MULTIPLE OCCASIONS; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND WAS INFORMED THAT A REGIONAL MANAGER WOULD CALL HIM BACK TO PROVIDE ADDITIONAL ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 166.

Components: ENGINE

August 15, 2019
NHTSA ID Number: 11253760
Consumer Location: Unknown
VIN: 1FA6P8JZ3K5****

Summary of Complaint

WHILE DRIVING MY GT350 ON A HIGHWAY AT AROUND 55 MPH THE ENGINE MADE METALLIC GRINDING NOISES SUDDENLY, AND WITHOUT WARNING. I INSTINCTIVELY PRESSED IN THE CLUTCH PEDAL AND THEN ENGINE STOPPED SPINNING AND LOCKED UP. I WAS FORTUNATE TO BE IN AN AREA WITH A PULL-OFF AREA AND THIN TRAFFIC. IT COULD HAVE BEEN VERY DANGEROUS AT HIGHER SPEEDS, IN THICKER TRAFFIC, OR WITH A LESS EXPERIENCED DRIVER. ONCE STOPPED, I CHECKED THE CAR AND CONFIRMED THAT THE STARTER COULD NOT SPIN THE MOTOR DUE TO MECHANICAL FAILURE. THERE WERE ONLY ABOUT 450 MILES ON THE VEHICLE WHEN THIS HAPPENED. I WAS LATER TOLD BY THE DEALER THAT THE ENGINE HAD AN ISSUE WITH A ROCKER AND VALVE, WHICH CAUSED THE ENGINE FAIL AND LOCK UP. A REPLACEMENT ENGINE ALSO HAD 'VALVETRAIN NOISE' AND WAS DETERMINED TO BE NO GOOD BY THE DEALER. I DID NOT SEE OR USE THE CAR WITH THAT ENGINE. BEYOND THAT, THIS ISSUE IS STILL UNRESOLVED AS THE CAR HAS NOT BEEN REPAIRED.

Components: VISIBILITY/WIPER

July 12, 2019
NHTSA ID Number: 11232725
Consumer Location: LAS VEGAS, NV
VIN: 1FA6P8TH4K5****

Summary of Complaint

THIS CAR WAS PURCHASED ON 4/27/19 BRAND NEW WITH 3 MILES ON IT. AS I WAS DRIVING ON 4/29/19 IT WAS RAINING AND AS IT BEGAN TO RAIN HARDER, I ADJUSTED THE INTERVAL ON THE WIPER SWITCH TO A HIGHER SPEED AND THE WIPERS SHUT OFF AND DID NOT COME BACK ON. IT CONTINUED TO RAIN AND I MOVED THE SWITCH UP AND DOWN AND NOTHING, THEY WOULDN'T COME BACK ON. I NOTIFIED THE DEALER IMMEDIATELY AND WAS ASKED TO BRING THE CAR IN FOR INSPECTION ON 4/30/19. THEY COULD NOT REPEAT THE PROBLEM AS IT WAS NOT RAINING AT THAT TIME AND TOLD ME TO COME BACK AGAIN IF IT HAPPENS. ON 7/12/19, IT BEGAN TO RAIN AND I WAS ON THE HIGHWAY AND TURNED THE WIPERS ON AND ONCE AGAIN, AS I TRIED TO TURN UP THE SPEED, THEY SHUT OFF AND DID NOT COME BACK ON. I HAD TO DRIVE 15 MILES ON THE INTERSTATE WITH NON-WORKING WIPERS IN THE RAIN. I RECORDED THE INCIDENT WITH MY PHONE FOR EVIDENCE. TOOK THE CAR BACK TO THE SAME SERVICE DEPT AT GAUDIN FORD ON 7/15/19. THE SERVICE DEPT FOREMAN AND TECH LOOKED AT THE VIDEO. IT IS 7/17/19 AND IT IS STILL AT THE DEALER. THEY SAY IT DOESN'T SHOW ANY CODES AND THEY CANT REPEAT THE PROBLEM. WELL IT ISN'T RAINING, SO HOW CAN THEY TEST IT WITHOUT DRIVING THROUGH A CAR WASH OR SOMETHING? I NOTIFIED FORD CUSTOMER RELATIONS ON 7/16/19 OF THE ISSUE AND AM WAITING TO HEAR BACK. AS I STATED, I HAVE VIDEO EVIDENCE OF THIS SAFETY ISSUE AND THEY ARE NOT REPAIRING IT.

Components: WHEELS

June 22, 2019
NHTSA ID Number: 11222572
Consumer Location: OKEECHOBEE, FL
VIN: 1FA6P8CF1K5****

Summary of Complaint

TL* THE CONTACT OWNS A 2019 FORD MUSTANG GT EQUIPPED WITH MICHELIN TIRES, TIRE LINE: PILOT SPORT 4S, TIRE SIZE:255/40/R19 AND DOT NUMBER WAS UNKNOWN. THE CONTACT STATED THAT ON ONE OCCASION WHILE DRIVING AT APPROXIMATELY 10 MPH, BOTH THE FRONT AND REAR PASSENGER TIRES BEGAN TO VIBRATE AND BOTH TIRES IMPLODED. THE VEHICLE WAS TAKEN TO A FORD DEALER (GILBERT FORD 3175 U.S. HWY, US-441, OKEECHOBEE, FL 34974 (863) 588-7825). THE DEALER DIAGNOSED THE TIRES AS BEING SLASHED AND THEY WERE ULTIMATELY REPLACED. A POLICE REPORT WAS FILED, CASE NUMBER 19S02663. ON ANOTHER OCCASION, THE SAME FRONT PASSENGER TIRE BLEW OUT WHILE TRAVELING AT APPROXIMATELY 20 MPH. THE VEHICLE WAS TAKEN TO A FORD DEALER ( GILBERT FORD 3175 U.S. HWY, US-441, OKEECHOBEE, FL 34974 (863) 588-7825. THE DEALER DIAGNOSED THE TIRE AS HAVING A NAIL INSIDE AS WELL AS WIRES COMING FROM THE TREAD OF THE TIRE. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS CONTACTED AND INSTRUCTED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE MILEAGE WAS APPROXIMATELY 15,000 AND THE TIRE FAILURE MILEAGE WAS UNKNOWN.

Components: ELECTRICAL SYSTEM

June 18, 2019
NHTSA ID Number: 11221100
Consumer Location: PALM HARBOR, FL
VIN: 1FA6P8TH7K5****

Summary of Complaint

INSTRUMENT CLUSTER IS BLANK UPON START-UP. THIS VEHICLE SHOULD BE INCLUDED IN THE NHTSA CAMPAIGN NUMBER 19V076000. AT VEHICLE START-UP, THE INSTRUMENT PANEL CLUSTER ASSEMBLY SOMETIMES MISFUNCTIONS AND SHOWS A BLANK DISPLAY. THIS HAS HAPPENED 3 TIMES SINCE I HAVE OWNED MY CAR FOR ONLY 1 MONTH. I BROUGHT IT IN FOR SERVICE ON 6/4/19 AND WALKER FORD SUPPOSEDLY UPDATED THE INSTRUMENT PANEL CLUSTER SOFTWARE TO FIX THIS PROBLEM BUT IT HAPPENED AGAIN AND ON 6/18 UPON STARTING THE CAR, THE INSTRUMENT PANEL WAS BLANK. THE VEHICLE WAS STATIONARY IN MY GARAGE. I GOT IN IT TO GO TO WORK AND STARTED IT AND THE PANEL WAS BLANK. I TURNED CAR OFF AND WENT INSIDE THE HOUSE AND CALLED FORD. I THEN WENT BACK INTO CAR AND RESTARTED IT AND IT WAS FINE. IT WAS WORKING AGAIN.

FORD MUSTANG Sold

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