2012 FORD MUSTANG VIN: 1ZVBP8CF6C5248390

TBD
Condition
Run & Drive
Damage
Collision
Title
Salvage

VIN 1ZVBP8CF6C5248390 Decoding Ford Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

FORD

Manufacturer Name

AUTO ALLIANCE INTERNATIONAL, USA

Model

Mustang

Model Year

2012

Plant City

FLAT ROCK

Series

GT Coupe

Vehicle Type

PASSENGER CAR

Plant Country

UNITED STATES (USA)

Plant Company Name

Auto Alliance International

Plant State

MICHIGAN

Body Class

Coupe

Doors

2

Bed Type

Not Applicable

Cab Type

Not Applicable

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Engine Number of Cylinders

8

Displacement (CC)

5000.0

Displacement (CI)

305.11872047366

Displacement (L)

5.0

Engine Power (kW)

307.2284

Fuel Type - Primary

Gasoline

Engine Configuration

V-Shaped

Engine Brake (hp) From

412

Other Engine Info

4V

Engine Manufacturer

Ford

Seat Belt Type

Manual

Front Air Bag Locations

1st Row (Driver and Passenger)

Side Air Bag Locations

1st Row (Driver and Passenger)

Tire Pressure Monitoring System (TPMS) Type

Direct

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2012 FORD MUSTANG Crash Test Score

4

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
8.7%

2012 FORD MUSTANG Safety Features

Seat Belts and Head Restraints

Dynamic Head Restraints Not Available
Head Restraint Driver, Front Passenger, Rear Seat
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Not Available
Seat Belt Reminder System Driver, Front Passenger

Air Bags

Frontal Air Bag Driver, Front Passenger
Head/Torso Driver, Front Passenger
Knee Not Available
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Rear Seat
Safety Power Windows (Anti-Pinch) Not Available
Safety Power Windows (Anti-Pinch) locations Not Available

Complaints Assosiated with VIN 1ZVBP8CF6C5248390

Components: POWER TRAIN VEHICLE SPEED CONTROL TRACTION CONTROL SYSTEM

December 15, 2017
NHTSA ID Number: 11076829
Consumer Location: LOUISVILLE, KY
VIN: 1ZVBP8CF6C5****

Summary of Complaint

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING 45 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE JERKED HARD TO THE LEFT FOR ALMOST A MINUTE BEFORE STOPPING. THE TRACTION CONTROL INDICATOR FLASHED ON AND OFF AND THE ABS ENGAGED. THE VEHICLE WAS TAKEN TO OXMOOR FORD LINCOLN (100 OXMOOR LN, LOUISVILLE, KY 40222, (502) 426-2500), BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS OPENED, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

Components: AIR BAGS

September 28, 2017
NHTSA ID Number: 11030326
Consumer Location: Unknown
VIN: 1ZVBP8CF6C5****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED TWO DEALERS (FUTURE FORD OF SACRAMENTO, 4625 MADISON AVE, SACRAMENTO, CA 95841 (916) 547-2285 AND HARROLD FORD, 1535 HOWE AVE, SACRAMENTO, CA 95825 (877) 514-2833) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 15V319000 AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V024000. UPDATED 12/13/2017 *LN UPDATED 7/23/18*JB

Components: AIR BAGS

December 01, 2015
NHTSA ID Number: 10892320
Consumer Location: ATOKA, TN
VIN: 1ZVBP8CF6C5****

Summary of Complaint

I HAVE ASKED THE FORD DEALERSHIP IF THERE WAS A RECALL ON MY CAR BECAUSE I RECEIVED A LETTER SOME TIME AGO AND THEY DENY THAT THERE IS A RECALL. NO ATTEMPT HAS BEEN MADE TO REMEDY THIS PROBLEM. I REALLY WOULD LIKE TO GET THIS RECTIFIED BEFORE AN ACCIDENT HAPPENS.

Components: FUEL/PROPULSION SYSTEM

January 08, 2016
NHTSA ID Number: 10819860
Consumer Location: WEST UNION, SC
VIN: 1ZVBP8CF6C5****

Summary of Complaint

WHEN PUT IN GEAR ,IT JERKS FORWARD.GAS ACCELERATES SUDDENLY WITH OUT PRESSING.AT TIMES,PEDAL WILL NOT REV UP CAR.ERROR WHEN TESTED WAS THROTTLE SCENSOR

Components: POWER TRAIN

April 12, 2014
NHTSA ID Number: 10583432
Consumer Location: SANTA MONICA, CA
VIN: 1ZVBP8CF6C5****

Summary of Complaint

I BROUGHT MY 2012 MUSTANG GT WITH A MANUAL TRANSMISSION IN TO BE SERVICED BECAUSE OF AN AWFUL NOISE OCCURRING WHILE SHIFTING IN AND OUT OF 5TH GEAR. THE SERVICE DEPARTMENT NOW SAYS I NEED A NEW TRANSMISSION AT 38,000 MILES. *TR

Components: POWER TRAIN

May 21, 2012
NHTSA ID Number: 10460635
Consumer Location: HUTTO, TX
VIN: 1ZVBP8CF6C5****

Summary of Complaint

I AM HAVING FREQUENT ISSUES WITH SHIFTING ON MY 2012 MUSTANG GT 6-SPD. IT HAS BEEN DIFFICULT TO SHIFT INTO 5TH GEAR AT TIMES. SHIFTING FROM 1ST TO 2ND IS NOW PRODUCING A BRIEF GRINDING SOUND WITH EVERY SHIFT. AT TIMES, THE TRANSMISSION WILL NOT ALLOW SHIFTING INTO 4TH ON THE FIRST TRY, AND THIS ALSO OCCURS FROM 4TH TO 5TH AT TIMES. A SECOND SHIFT ATTEMPT USUALLY WORKS BUT THERE IS THE LOSS OF GETTING UP TO SPEED IN EACH CASE. IN ADDITION, THE SKIP-SHIFT FEATURE OFTEN ENGAGES AT TOO LOW AN RPM RANGE CAUSING THE ENGINE TO 'LUG' WITH VERY LITTLE POWER. THIS HAS NEARLY CAUSED AN ACCIDENT TWICE AS I ACCELERATE FROM A STOP, SHIFT (BEING FORCED TO 4TH GEAR FROM 1ST BY THE SKIP SHIFT) AND LOSE POWER. ONCE, THE ENGINE DIED FOLLOWING THE SKIP-SHIFT FROM 1ST TO 4TH, CAUSING A SERIOUS RISK. AFTER HAVING THESE ISSUES WITH THE MANUAL TRANSMISSION, I FOUND MANY, MANY COMPLAINTS ON INTERNET FORUMS AND THIS NHTSA SITE AND DO NOT UNDERSTAND WHY THERE IS NO ACTION TO ENCOURAGE FORD TO ADDRESS THIS WELL-KNOWN AND EXTREMELY WELL-DOCUMENTED ISSUE. THIS SITUATION IS GETTING CLOSE TO JUSTIFYING CLASS-ACTION ACTIVITY. *TR

Components: STEERING

April 11, 2012
NHTSA ID Number: 10455297
Consumer Location: TULSA, OK
VIN: 1ZVBP8CF6C5****

Summary of Complaint

DRIVING AND LOSS STEERING, SERVICE ADVANCETRAC LIGHT CAME ON. AFTER GOING TO THE DEALER THEY FOUND NOTHING AND SENT ME ON MY. THIS HAS OCCURRED SEVERAL TIME SINCE. I HAVE READ BLOGS AND OTHER OWNERS ARE HAVING THIS PROBLEM. COULD BE DANGEROUS IF DRIVING AT A HIGHER SPEED AND THE LOSS OF STEERING OCCURS. *TR

Components: POWER TRAIN

July 31, 2011
NHTSA ID Number: 10422817
Consumer Location: ALBUQUERQUE, NM
VIN: 1ZVBP8CF6C5****

Summary of Complaint

2012 MUSTANG GT 5.0 BUILD 2/11. SHIFTING INTO 2ND GEAR HAS A LITTLE GRIND BUT FEELS BETTER OR COMPLETELY GOES AWAY AS THE CAR WARMS UP, ALSO WHEN TURNING SHIFTING FROM 1ST TO 2ND HAS A GRIND NO MATTER IF THE CAR IS WARMED UP OR NOT. I HAVE ALSO BEEN LOCKED OUT OF 3RD GEAR UNDER ACCELERATION. THIS APPEARS TO BE A SAFETY CONCERN AS I HAVE TO DEAL WITH AN INCONSISTENT TRANSMISSION. *TR

Components: POWER TRAIN

March 16, 2021
NHTSA ID Number: 11403860
Consumer Location: AMARILLO, TX
VIN: 1ZVBP8AM2C5****

Summary of Complaint

IAS I WAS DRIVING ON THE HIGHWAY AND LET OFF THE GAS, THE TRANSMISSION DOWNSHIFTED SUDDENLY TO A LOWER GEAR CAUSING THE ENGINE TO REV UP TO 4000 RPM.

Components: POWER TRAIN

December 01, 2019
NHTSA ID Number: 11390844
Consumer Location: MOUNT JULIET, TN
VIN: 1ZVBP8CU2C5****

Summary of Complaint

SAME AS EVERYONE I KNOW HIGH REV LOCKOUT, CAN'T SHIFT PAST 7KRPMS CLUTCH PEDAL STICKS TO THE FLOOR. GEARS ARE ROUGH TO GET INTO NORMAL. WILL HEAR LOUD CLUNKING WHEN CHANGING GEARS SOMETIMES. CAR HAS 35K MILES I BOUGHT IT WITH 17K MILES AND THE ISSUE HAS ALWAYS BEEN THERE. THIS NEEDS TO BE ADDRESSED THIS COULD CAUSE TRANSMISSION FAILURE AND ACCIDENTS IF IT FAILS ON HIGHWAYS.

Components: POWER TRAIN

December 27, 2020
NHTSA ID Number: 11387002
Consumer Location: WILDOMAR, CA
VIN: 1ZVBP8EM2C5****

Summary of Complaint

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE GEAR SHIFTER SLIPPED INTO FIRST GEAR WITHOUT WARNING. UPON RESTARTING THE VEHICLE, THE VEHICLE WORKED AS DESIGNED. THE CONTACT CALLED GOSCH FORD TEMECULA (26895 YNEZ RD, TEMECULA, CA 92591, (951) 699-1302) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION FAILED TO PRODUCE POWER AND THE FIRST GEAR HAD CEASED. THE CONTACT STATED THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN). THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 129,000.

Components: SEATS

October 30, 2018
NHTSA ID Number: 11386364
Consumer Location: CHICOPEE, MA
VIN: 1ZVBP8CF2C5****

Summary of Complaint

I WAS DRIVING AND PULLED OVER BECAUSE MY BACK WAS BEING BURNED. MY DRIVER'S SEAT CAUGHT FIRE DUE TO HEATED SEATS MALFUNCTION. FORTUNATELY SMOTHERING THE FIRE DIDN'T REQUIRE HELP FROM THE FIRE DEPARTMENT. I CALLED MARCOTTE FORD. THEY TOLD ME IT WOULD COST $85.00 JUST TO LOOK AT IT. I CALLED THE FORD CORPORATION. FORD REFUSES TO TAKE ACCOUNTABILITY. THE LEAST THEY COULD DO, IS DISABLE THE BUTTON SO THERE ISN'T RISK OF STARTING ANOTHER FIRE.*DT CONSUMER STATED SEAT COILS SHORT CIRCUITED AND THE DAMAGE IS INSIDE AND OUT. CONSUMER PAID OVER $300.00 FOR AFTER MARKET SOLUTION.*JB

Components: STRUCTURE

October 09, 2020
NHTSA ID Number: 11365868
Consumer Location: AIKEN, SC
VIN: 1ZVBP8AM0C5****

Summary of Complaint

THE PAINT ON THE HOOD STARTING AT THE SEAM ON THE UNDERSIDE STARTED BUBBLING LIKE IT WAS RUSTING UNDERNEATH AND HAS SPREAD UP & AROUND ON THE TOP OF THE HOOD. THE PAINT IS NOW STARTING TO CRACK AND FALL OFF. I HAVE TAKEN IT TO FORD DEALERSHIP COLLISION CENTER AND TO AN INDEPENDENT COLLISION CENTER AND BOTH ADVISED THE HOOD NEEDS TO BE REPLACED AND PAINTED. BOTH ADVISED THIS IS A KNOWN ISSUE AND APPEARS TO BE SOME TYPE OF CONTAMINATION THAT OCCURS WHEN THE SEAM IS SEALED. THE QUOTES FOR THIS REPAIR ARE FOR $3400 & $3300. WHILE A 2012, OUR MUSTANG HAS BEEN KEPT UNDER A COVER AND ONLY HAS 24,000 MILES ON IT.

Components: POWER TRAIN FUEL/PROPULSION SYSTEM

July 06, 2020
NHTSA ID Number: 11355418
Consumer Location: TULSA, OK
VIN: 1ZVBP8AM1C5****

Summary of Complaint

WHILE DRIVING THE CAR SHIFTS DOWN INTO FIRST GEAR ON ITS OWN WHILE THE DASH GOES BLANK AND THE SPEEDOMETER STOPS WORKING. IT WILL ALSO SHOW A WRENCH LIGHT AT TIMES.

Components: POWER TRAIN

August 22, 2020
NHTSA ID Number: 11353618
Consumer Location: LONG BEACH, CA
VIN: 1ZVBP8AM8C5****

Summary of Complaint

CAR SHAKES WHEN COASTING BETWEEN. 2K RPMS AND 3K RPMS CAR STARTS TO HESITATE AND ONLY WAY TO STOP THE SHAKING IS STEP OPN CLUTCH AND SHIFT TO ANOTHER GEAR OR STEP ON THE GAS PEDAL AND AFTER A COUPLE OF SECONDS IT WILL BEGIN TO ACCELERATE AND SHAKE MORE AGGRESSIVELY BEFORE RETURNING TO NORMAL OPERATION WITHOUT SHAKING WHICH WOULD BE VERY DANGEROUS IF I WERE TO TRY TO MATCH SPEED WHILE ENTERING A FREE WAY OR AVOIDING A POTENTIAL ACCIDENT.

Components: AIR BAGS

August 13, 2020
NHTSA ID Number: 11349391
Consumer Location: WASHINGTON, DC
VIN: 1ZVBP8EM2D5****

Summary of Complaint

2012 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED HE CONTINUOUSLY RECEIVED AIRBAG RECALL NOTICES. THE DEALER WAS CONTACTED AND INFORMED THE CONSUMER TO DISREGARD THE NOTICES, AS THE RECALL DID NOT INCLUDE THIS VEHICLE. *JS

Components: AIR BAGS ELECTRONIC STABILITY CONTROL SERVICE BRAKES

July 24, 2020
NHTSA ID Number: 11343393
Consumer Location: TULSA, OK
VIN: 1ZVBP8AM7C5****

Summary of Complaint

I WENT TO GET A DIAGNOSTIC IN MY CAR AT THE FORD DEALERSHIP AND THEY TOLD ME THEY HAD A RECALL ON THE AIR BAG I PAID FOR THE DIAGNOSTIC AND THEY DID THE RECALL ON MY CAR THEN TIME PASSED AND MY AIR BAG LIGHT CAME ON AND HASN'T GONE AWAY EVER SINCE ALSO I HAD MY ELECTRICAL POWER RACK AND STEERING CHANGED MONTHS LATER FROM THE PREVIOUS VISIT! AND MY STABILITY CONTROL LIGHTS ARE ON I LITERALLY HAVE THE AIR BAG ,STABILITY CONTROL ,AND ENGINE LIGHT ON ! I DON'T GET IT I DO OIL CHANGE ON TIME I CHANGE MY BRAKES I KEEP MY CAR WELL MAINTAINED AND KEEPS GETTING WORSER ! I ALMOST HAD A ACCIDENT LOST CONTROL OF THE CAR AND SPUN OUT ON THE HIGHWAY THANK GOD I DID NOT CRASH OR CAUSED DAMAGES TO THE CAR IT WAS A VERY SCARY EXPERIENCE I HAVE EVER HAD I COULD OF DIED OR BEEN HURT !

Components: POWER TRAIN

November 03, 2017
NHTSA ID Number: 11343101
Consumer Location: SAN DIEGO, CA
VIN: 1ZVBP8CF5C5****

Summary of Complaint

THE GETRAG MT-82 MANUAL TRANSMISSION IN MY MUSTANG HAS HAD A HISTORY OF SHIFTS THAT TAKE EXTRA EFFORT, CLUNKY SHIFT ENGAGEMENT, AND A HIGH PITCHED WHINING NOISE FROM THE DRIVETRAIN UNDER THROTTLE APPLICATION, SINCE I BOUGHT THE VEHICLE USED 5 YEARS AGO. I HAVE HAD IT LOOKED AT AT A FORD DEALER, BUT THEY SAY NOTING IS WRONG. THE WHINE IS PRESENT EVERY TIME I DRIVE, THE OTHER ISSUES ARE INTERMITTENT. IN THE MOST ODD INCIDENT THAT I HAD IN THE VEHICLE, I WAS IN 2ND GEAR UNDER THROTTLE AND THE CAR BEGAN TO SHAKE WILDLY BACK AND FORTH, WITH A LOUD CLUNKING NOISE COMING FROM THE TRANSMISSION. I'M NOT SURE EXACTLY ON THE DATE, A FEW YEARS AGO FOR SURE. I HAVE TRIED TO REPLICATE THE EFFECT, AND IT HAS HAPPENED A FEW OTHER TIMES IN A LESS DRAMATIC MANNER, BUT NEVER QUITE LIKE THAT. I AM CONCERNED THAT THE TRANSMISSION WILL NOT LAST THE LIFE OF THE VEHICLE, AND FEEL IT IS NOT VERY SAFE. I KNOW THAT I AM NOT THE ONLY PERSON WHO HAS HAD PROBLEMS WITH THIS TRANSMISSION. THANK YOU FOR THE INVESTIGATION.

Components: POWER TRAIN AIR BAGS ENGINE

December 10, 2019
NHTSA ID Number: 11312184
Consumer Location: PADUCAH, KY
VIN: 1ZVBP8AM9C5****

Summary of Complaint

AIR BAG RECALL AND IAM HAVING A CODE FOR ELECTRONIC THROTTLE BODY CONTROL ISSUES THAT SHOULD BE A RECALL FROM WHAT I HEARD BUT MY LOCAL FORD DEALER SAID IT WASNT.

Components: POWER TRAIN

November 11, 2019
NHTSA ID Number: 11282330
Consumer Location: Unknown
VIN: ****

Summary of Complaint

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE DOWNSHIFTED TO APPROXIMATELY 5 MPH. IN ADDITION, THE WRENCH ICON ILLUMINATED. THE VEHICLE WAS TAKEN TO KOONS FORD (3111 AUTOMOBILE BLVD, SILVER SPRING, MD 20904) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REBUILT OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. THE VIN WAS UNAVAILABLE.

Components: ELECTRICAL SYSTEM

October 07, 2019
NHTSA ID Number: 11267866
Consumer Location: FORT PIERCE, FL
VIN: 1ZVBP8CF7C5****

Summary of Complaint

THE IGNITION SWITCH MOVES AND WHOLE CAR LOSES POWER AND STALLS

Components: POWER TRAIN

July 10, 2019
NHTSA ID Number: 11253515
Consumer Location: ALAMEDA, CA
VIN: 1ZVBP8EM5C5****

Summary of Complaint

WHEN TRYING TO ACCELERATE THE CAR, IT SOMETIMES SLOWS DOWN INSTEAD OF SPEEDING UP.

Components: AIR BAGS STRUCTURE

August 04, 2019
NHTSA ID Number: 11244068
Consumer Location: SOUTH OZONE PARK, NY
VIN: 1ZVBP8EM9C5****

Summary of Complaint

I WAS RECENTLY INVOLVED IN A FRONT END COLLISION AND THE AIRBAGS DID NOT DEPLOY.

Components: AIR BAGS

July 25, 2019
NHTSA ID Number: 11234722
Consumer Location: OKLAHOMA CITY, OK
VIN: 1ZVBP8AM5C5****

Summary of Complaint

'TAKATA RECALL'

Components: AIR BAGS SEAT BELTS

July 03, 2019
NHTSA ID Number: 11230474
Consumer Location: SAN DIEGO, CA
VIN: 1ZVBP8AM0C5****

Summary of Complaint

TAKATA RECALL - I WAS AT A STOPLIGHT DURING RUSH HOUR ON A BUSY CITY STREET. THE LIGHT TURNED GREEN AND BEFORE I MADE IT 10 FEET THE CAR IN FRONT OF ME SLAMMED ON HIS BRAKES. I HIT HIM FROM BEHIND, IT WAS A VERY MINOR IMPACT BUT MY AIRBAG DEPLOYED AND EXPLODED/RUPTURED OVER MY LAP. IT SHATTERED MY IPHONE AND BURNED MY LEFT LEG ABOUT 6 INCHES ABOVE MY KNEE. UPON INSPECTION OF THE FRONT END OF MY CAR I SAW VIRTUALLY NO VISIBLE DAMAGE, ONLY A 2CM PAINT CHIP AND A VERY SLIGHTLY BENT LICENSE PLATE. MY CAR DRIVES PERFECTLY, THERE ARE NO INDICATOR LIGHTS EXCEPT FOR THE AIRBAG LIGHT. THIS LEADS ME TO BELIEVE THAT I AM DEALING WITH A FAULTY DEFECTIVE TAKATA AIRBAG. I ALSO WANT TO ADD THAT I ALREADY HAD MY PASSENGER SIDE AIRBAG REPLACED DUE TO A RECALL NOTICE I RECEIVED ABOUT 6 MONTHS AGO.

Components: SUSPENSION POWER TRAIN AIR BAGS

June 17, 2012
NHTSA ID Number: 11221204
Consumer Location: SIOUX FALLS, SD
VIN: 1ZVBP8EM0C5****

Summary of Complaint

FYI I CAN NOT INCLUDE THE TOP/ROOF DUE TO IT WONT ALLOW ME TO INPUT THE CHECK MARK) I BAUGHT THIS MUSTANG IN JUNE 2012,USED FROM FORD HERE IN SIOUX FALLS SD, SINCE THAT TIME I HAVE ASKED ABOUT THE TOP ABOUT THE CLUNKING AND IF THEY WOULD NOTIFY ME IF ANY RECALLS. THEY ONLY SENT ONE FOR THE PASSENGER AIR BAG , UNTIL THIS WEEK WHEN I RECEIVED A SECOND NOTICE FOR THE TAKATA AIR BAGS FROM THE DAY I TOOK HER OFF THE LOT. I WANTED TO KNOW WHY MY FRONT END SUSPENSION IS MAKING A CLUNKING SOUND IN FRONT AND IT'S BEEN THERE SINCE THE FIRST DAY, I EVEN HAD HER LOOKED AT TO MAKE SURE SHE WASN'T DAMAGED, WITHIN MINUTES THEY CAME BACK AND SAID SHE'S FINE NO PROBLEMS AND WHY MY TRANSMISSION DOES NOT WANT TO SHIFT TO HIGHER GEARS FROM 1ST THRU OVERDRIVE, SHE BOGS DOWN LIKE THERE ISNT ANY FUEL GETTING TO HER ENGINE AND SHE DOESN'T SHIFT THROUGH THE GEARS PROPERLY, IF I HAD RECIEVED THE RECALLS IT WOULD OF BEEN IN IMMEDIATELY. MY TOP LEAKS WATER WHEN WASHED SO IT CAN CAUSE DAMAGE ON THE INSIDE ESPECIALLY THE DOOR ELECTRICAL SYSTEMS, YET FORD REFUSED TO HAVE THE TOP REDONE SINCE THEY FEEL IT'S JUST NORMAL WEAR YET ITS HAPPENED SINCE THE FIRST TIME I HAD TO WASH HER. I'M STARTING TO THINK THINK FORD HAS TAKEN ADVANTAGE OF ME IN THIS CASE AS I STILL CAN NOT GET ANY UPDATED INFORMATION ON MY CAR AND IF I CAN EITHER GET THE WORK DONE OR THE VEHICLE REPLACED, MIND YOU I STILL OWE ON HER AND TO BE HONEST I DO NOT WANT A TRADE IN , I'D RATHER FORD FIX THESE ISSUES AND WRITE OFF THE REMAINING DEBT DUE TO NEGLIGENCE FOR NOT ADVISING ME OF THESE RECALLS IN A TIMELY MANNER AND FOR BIT FIXING THE ISSUES WHEN THE RECALLS CAME OUT . IT'S QUITE FRUSTRATING TO KNOW I'VE PAID OVER 20000 FOR A CAR THAT THEY ARE WILLFULLY NEGLECTING TO FIX AND YET I'M TO BE LIABLE FOR THE DEBT NO MATTER THE POSSIBLITY THAT THEY ARE NEGLIGENT AND DISMISSIVE OF MY CLAIMS.

Components: SEATS

April 18, 2018
NHTSA ID Number: 11219961
Consumer Location: SANTEE, CA
VIN: 1ZVBP8CF3C5****

Summary of Complaint

AT APPROXIMATELY 57,000 MILES THE LEFT (DRIVERS) POWER SEAT SUDDENLY STOPPED WORKING. IT WILL NOT MOVE FORWARD OR BACK BUT IS LOCKED IN IT'S CURRENT POSITION. CONVINCED THIS SHOULD BE CONSIDERED A SAFETY ISSUE, I TOOK IT TO MY LOCAL FORD DEALER FOR THE SERVICE WORK. THEY ADVISED SINCE THE VEHICLE IS OUT OF WARRANTY THAT THIS REPAIR WOULD NOT BE COVERED. THE MOTOR THAT HAS GO BAD CAN ONLY BE OBTAINED BY BUYING THE ENTIRE SEAT ASSEMBLY AT CLOSE TO $1000 WHICH I CAN'T AFFORD.

Components: POWER TRAIN

March 15, 2019
NHTSA ID Number: 11219981
Consumer Location: SANTEE, CA
VIN: 1ZVBP8CF3C5****

Summary of Complaint

I WAS DRIVING A COUNTY BACK ROAD WITH NOBODY IN FRONT OR BEHIND ME. THE VEHICLE IS AN AUTOMATIC AND IT WAS IN OVERDRIVE AS MY SPEED WAS APPROX. 60 MPH. WITHOUT WARNING AND WITHOUT ME TOUCHING THE SHIFTER, THE VEHICLE SUDDENLY DOWNSHIFTED INTO 1ST GEAR LOCKING THE REAR WHEELS UNTIL MY SPEED WAS REDUCED AND THEY BEGAN TO ROLL AGAIN. I NEVER LOST CONTROL OF THE VEHICLE BUT IT SCARED ME TO DEATH! THERE WAS LIGHT UP WRENCH SYMBOL ERROR WARNING. THE DASH TURNED RED AND ALL SPEED, FUEL LEVEL AND MILEAGE WAS BLANK. I PUT THE VEHICLE IN PARK AND MADE SURE IT WAS ENGAGED. I PULLED THE EMERGENCY BRAKE ON AND SHUT THE IGNITION OFF. CHECKED THE TRANSMISSION FLUID WHICH WAS FINE. MY MUSTANG WAS MADE IN JANUARY 2012 AT THE FLAT ROCK ASSEMBLY PLANT. AS I BEGAN MY RESEARCH, I FOUND THE FORD RECALL 16S19. WHICH DESCRIBED EXACTLY WHAT HAPPENED IN MY SITUATION. WHEN THE DEALERSHIP CALLED FORD FOR APPROVAL, THEY SAID MY VEHICLE WAS NOT AFFECTED BECAUSE MY VIN WAS NOT SHOWING IT AS AN EXPOSED VEHICLE. IT MANUFACTURE DATE, ASSEMBLY PLANT, TRANSMISSION TYPE ALL MATCH BUT SOMEHOW MY VIN WAS NOT SHOWING. I PAID $950 OUT OF MY OWN POCKET FOR THE EXACT REPAIR THIS RECALL CALLED FOR. WHICH CORRECTED THE ISSUE. HOW IN THE HECK IS MY CAR NOT COVERED WHEN I KNOW IT HAD THE SAME TRANSMISSION MOLDED COVER ISSUE... PLEASE HELP ME. I CAN PROVIDE MY REPAIR RECORDS TO SHOW IT WAS EXACTLY THE REPAIR PROCEDURE THE RECALL RECOMMENDED.

Components: STEERING

May 29, 2019
NHTSA ID Number: 11218066
Consumer Location: CLAREMORE, OK
VIN: 1ZVBP8CF2C5****

Summary of Complaint

COMPLETE EPAS FAILURE

Components: POWER TRAIN

May 30, 2019
NHTSA ID Number: 11217136
Consumer Location: BROKEN ARROW, OK
VIN: 1ZVBP8CF1C5****

Summary of Complaint

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING 55 MPH, THE VEHICLE DOWNSHIFTED INTO FIRST GEAR AND DECELERATED TO APPROXIMATELY 15 MPH WITHOUT WARNING. FOWLER FORD (LOCATED AT 3400 S SHERIDAN RD, TULSA, OK 74145, (918) 346-6500) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN). THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

Components: POWER TRAIN

May 27, 2019
NHTSA ID Number: 11210234
Consumer Location: RICHMOND, CA
VIN: 1ZVBP8AM6C5****

Summary of Complaint

MY MUSTANG HAS BEEN DOING THIS MORE FREQUENTLY NOW, WHERE I'M DRIVING HIGHWAY SPEEDS AND THE TRANSMISSION SUDDENLY DOWNSHIFT TO LOW GEAR FROM HIGH GEAR. THIS AFTERNOON IT ALMOST CAUSED ME TO CRASH ON MY WAY HOME FROM WORK ON THE FREEWAY. THIS IS COMPLETELY UNACCEPTABLE AND LIFE THREATENING. I WENT ON GOOGLE, TO LOOK UP IF OTHERS ARE HAVING THIS SAME ISSUES AND I CAME ACROSS A LOT OF MUSTANGS OF THIS YEAR HAVE THE SAME EXACT ISSUE. MATTER OF FACT, FORD IS AWARE OF THIS ISSUE BUT WHY HASN'T A RECALL BEEN PUT OUT TO FIX THIS TRANSMISSION PROBLEM. A LOT OF LIVES ARE AT DANGER AND ACCIDENTS TO OCCUR DUE TO THIS PROBLEM.

Components: AIR BAGS

May 20, 2019
NHTSA ID Number: 11209067
Consumer Location: WILMINGTON, NC
VIN: 1ZVBP8EM4C5****

Summary of Complaint

TAKATA RECALL I TOOK MY FORD MUSTANG TO CAPITAL FORD, 4222 OLEANDER DR, WILMINGTON, NC, 28403 ABOUT 2 MONTHS AGO FOR SERVICE. THE SERVICE ADVISOR SAID THEY DID NOT HAVE AIR BAGS FOR PASSENGER SIDE RECALL AND WOULD ORDER ONE AND CALL TO SCHEDULE AN APPOINTMENT WHEN IT CAME IT. I CALLED THE FORD DEALER AGAIN YESTERDAY ABOUT THE AIRBAG AND SPOKE WITH ANOTHER PERSON, A FEMALE IN THEIR SERVICE DEPARTMENT. I ASKED ABOUT SCHEDULING THE AIR BAG REPLACEMENT AND SHE LOOKED UP MY RECORD OF SERVIE AT THEIR DEALERSHIP. ASTONISHINGLY, THE AIRBAG HAD NEVER BEEN ORDERED. THE ORIGINAL SERVICE ADVISOR CLEARLY COULD CARE A LESS IF THE BAG BLEW UP SPEWING SHRAPNEL IN MY PASSENGERS FACES, HOW GROSSLY NEGLIGENT. THE WOMAN SAID THEY WERE OUT OT AIRBAGS AND WOULD HAVE TO ORDER ONE AND SOMEONE FROM THE DEPARTMENT WOULD CALL ME BACK ABOUT IT AND ANOTHER UNRELATED ISSUE. INCREDIBLY, NO ONE HAS CALLED ME BACK. IT IS CLEAR THIS DEALERSHIP IS ONLY INTERESTED IN HIGH DOLLAR REPAIRS TAKING UP APPOINTMENT TIMES AND COULD CARE A LESS ABOUT THE EXPLODING AIR BAG DEFECTIVE PRODUCT THEY SOLD BECAUSE THEY CAN'T CHARGE FOR IT. I THINK THIS NEGLIGENCE AND CONTINUOUS KICKING THE CAN DOWN THE ROAD IS POLICY. THE DEALER HAS A MONOPOLY AND IS THE ONLY FORD DEALERSHIP IN THE CITY SO THEY CAN USE THAT ADVANTAGE TO BULLY CUSTOMERS AND REFUSE TO REPAIR DEADLY DEFECTS. I THINK AN INVESTIGATION INTO THIS IS WARRANTED TO SEE JUST HOW MANY OTHER PEOPLE ARE BEING GIVEN THE "OH WE'LL HAVE TO ORDER IT AND CALL YOU BACK TO SCHEDULE IT" LIE. THIS IS CLEARLY IMMORAL AND REFLECTIVE OF THE OWNER'S GREED AND INDECENCY. SINCE THE ORIGINAL SERVICE ADVISOR FAILED TO ORDER MY REPLACEMENT AIRBAG MORE TYPES OF CARS HAVE BEEN ADDED TO THE RECALL. IT IS PLAINLY EVIDENT THAT THE OMISSION BY THIS COMPANY IS AN UNFAIR AND DECEPTIVE TRADE PRACTICE SERIOUSLY DETRIMENTAL TO THE CONSUMER ACTING REASONABLY UNDER THE CIRCUMSTANCES.

Components: AIR BAGS

May 11, 2019
NHTSA ID Number: 11207213
Consumer Location: MEDINA, TN
VIN: 1ZVBP8CU6C5****

Summary of Complaint

I HAD THE DRIVERS SIDE AIRBAG REPLACED BUT THEY DID NOT DO THE PASSENGER SIDE AIRBAG AT THE SAME TIME SO NOW ITS A MAJOR INCONVENIENCE TO GO BACK INTO THE DEALER FOR ANOTHER ROUND OF WAITING. THEY SAID THEY WOULD COME TO MY HOME (AS RECALL NOTICE NUMBER THREE AND FOUR SPELLED OUT) TO PERFORM THIS SERVICE BUT THEY DID NOT SHOW UP AS SET UP IN ADVANCE. THE DEALER IS GOLDEN CIRCLE FORD IN JACKSON TN (731-554-7142) AND THE SERVICE REP IS MELINDA. SINCE THE DEALERSHIPS ARE NOT SERIOUS ABOUT PERFORMING THIS RECALL I GUESS LIKE MILLIONS OF OTHER OWNERS I WILL NOT TRY TO GET THIS DONE. THE DEALERSHIPS ARE NOT TAKING THIS RECALL SERIOUSLY AND FORD IS NOT PUSHING THEM TO PERFORM THIS SERVICE IN A TIMELY MANNER. I THINK YOU ARE GOING TO HAVE TO START PUT GROWING FINES IN PLACE TO GET THEIR ATTENTION.

Components: VEHICLE SPEED CONTROL

March 05, 2013
NHTSA ID Number: 11202665
Consumer Location: FORT WORTH, TX
VIN: 1ZVBP8CF8C5****

Summary of Complaint

IN 2012 OR 2013 I HAD AN ACCIDENT CAUSED BY UNINTENDED ACCELERATION. THE MUSTANG RAN INTO THE BACK OF SEMI TRUCK. UNATTENDED ACCELERATION HAPPENED TWICE IN THE SAME DAY AND THE SECOND TIME I COULD NOT GET IT TO BREAK FREE AND STOP UNTIL THE LAST SECOND BUT IT WAS TOO LATE IT HIT THE SEMI TRUCK TRAILER IN FRONT OF ME. THIS WAS INSPITE OF ME HAVING BOTH FEET PUSHING STRONGLY ON THE BRAKE PEDAL. WE HAD STARTED OFF SLOWLY FROM A RED LIGHT AND THEN THE CAR DOWNSHIFTED AND TOOK OFF. SOUTHWEST FORD IN WEATHERFORD, TX HAD CALLED THE FORD ENGINEER TO COME LOOK AT IT. IT TOOK A MONTH FOR HIM TO COME. HE LOOKED AT IT IN ITS BANGED UP SHAPE AND DECLARED THAT THERE WAS NO PROBLEM. WHEN I GOT THE CAR BACK SOMETHING HAD CHANGED. IT SEEMED LIKE THE SOFTWARE HAD BEEN CHANGED BECAUSE IT NEVER HAD THE PROBLEM AGAIN AND WHENEVER THE BRAKE WAS TOUCHED IT WOULD KILL ANY ACCELERATION IMMEDIATELY. ALSO I LOST ABOUT 3 MILES PER GALLON TILL THIS DAY. THE ENGINEER BLAMED ME WHEN HE OBVIOUSLY UPDATED THE SOFTWARE. ALSO THE VERY NEXT DAY AFTER THE ENGINEERS VISIT FORD WAS HIT WITH A CLASS ACTION LAWSUIT FOR JUST THIS REPORTED UNATTENDED ACCELERATION ACROSS MOST OF ITS MODELS. NOT MY FAULT! *TR

Components: AIR BAGS

September 11, 2017
NHTSA ID Number: 11195599
Consumer Location: MIAMI, FL
VIN: 1ZVBP8EM2C5****

Summary of Complaint

THE PASSENGER SEAT POSITION SENSOR IS NOT WORKING PROPERLY, WHEN SOMEBODY IS SEATED THE AIRBAG TURNING OFF, WHEN NO ONE IS SEATED THE AIRBAG IS ON, THIS IS A BIG SECURITY ISSUE I READ IN FORUMS LOT OF PEOPLE HAS A SAME PROBLEM

Components: STEERING

March 29, 2019
NHTSA ID Number: 11192483
Consumer Location: EDMOND, OK
VIN: 1ZVBP8CF4C5****

Summary of Complaint

ELECTRIC POWER STEERING RACK FAILED SUDDENLY WHILE IN MOTION WITH NO NOTICE

Components: POWER TRAIN

March 25, 2019
NHTSA ID Number: 11191781
Consumer Location: LAS VEGAS, NV
VIN: 1ZVBP8AM5C5****

Summary of Complaint

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 70 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SUDDENLY BEGAN TO SHAKE AND VIBRATE. IN ADDITION, THE TRANSMISSION UNEXPECTEDLY DOWNSHIFTED INTO FIRST GEAR. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO FORD COUNTRY (280 NORTH GIBSON RD, HENDERSON, NV), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.

Components: VEHICLE SPEED CONTROL

March 23, 2019
NHTSA ID Number: 11191325
Consumer Location: MABLETON, GA
VIN: 1ZVBP8EM2C5****

Summary of Complaint

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE ACCELERATING FROM A STOP, THE VEHICLE FAILED TO ACCELERATE AND THE WRENCH WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHN BLEAKLEY FORD (LOCATED AT 870 THORNTON RD, LITHIA SPRINGS, GA 30122, (770) 941-9000) WHERE IT WAS DIAGNOSED THAT THE OUTPUT SHAFT SPEED SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 64,667.

Components: AIR BAGS

March 01, 2019
NHTSA ID Number: 11189687
Consumer Location: LOCKPORT, IL
VIN: 1ZVBP8CF2C5****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). CURRIE MOTORS FORD OF FRANKFORT (9423 W LINCOLN HWY, FRANKFORT, IL 60423, (866) 697-0924) WAS CONTACTED AND STATED THAT THEY ORDERED THE PART; HOWEVER, THE PART HAD NOT BEEN ORDERED. THE CONTACT SCHEDULED AN APPOINTMENT WITH THE DEALER TWICE ONLINE, BUT HAD NOT RECEIVED A RESPONSE TO VERIFY THAT THE PART WAS AVAILABLE. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Components: VEHICLE SPEED CONTROL

March 07, 2019
NHTSA ID Number: 11184993
Consumer Location: MOUNTAIN HOME, ID
VIN: 1ZVBP8AM1C5****

Summary of Complaint

WHILE ACCELERATING ON A PUBLIC HIGHWAY THE THROTTLE WENT STRAIGHT TO REDLINE AND WOULD NOT DECELERATE UNTIL THE TRANSMISSION WAS SHIFTED INTO NEUTRAL AND THE MOTOR WAS COMPLETELY SHUT OFF. VEHICLE WAS RESTARTED BY SETTING THE KEY BACK TO RUN AND PLACING THE CLUTCH BACK IN 2ND GEAR WHILE IN MOTION. THE CAR COULD HAVE EASILY INJURED MOTORIST'S HAD IT NOT BEEN SHUT DOWN IN PROPERLY.

FORD MUSTANG Sold

ford mustang 2015 vin 1fatp8ff5f5331788
2015 FORD MUSTANG Collision Unknown
1FATP8FF5F5331788
ford mustang 2015 vin 1fa6p8th0f5417349
2015 FORD MUSTANG Collision Run & Drive
1FA6P8TH0F5417349
ford mustang 2013 vin 1zvbp8am0d5267360
2013 FORD MUSTANG Collision Unknown
1ZVBP8AM0D5267360