2019 HONDA PILOT VIN: 5FNYF6H39KB048054

TBD
Condition
Run & Drive
Damage
Collision
Title
Clear

VIN 5FNYF6H39KB048054 Decoding Honda Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

HONDA

Manufacturer Name

AMERICAN HONDA MOTOR CO., INC.

Model

Pilot

Model Year

2019

Plant City

LINCOLN

Series

EX

Vehicle Type

MULTIPURPOSE PASSENGER VEHICLE (MPV)

Plant Country

UNITED STATES (USA)

Plant State

ALABAMA

Base Price ($)

36230

Body Class

Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)

Doors

5

Gross Vehicle Weight Rating From

Class 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)

Wheel Base (inches) From

111.00

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Number of Wheels

4

Wheel Size Front (inches)

18

Wheel Size Rear (inches)

18

Steering Location

Left-Hand Drive (LHD)

Number of Seats

8

Number of Seat Rows

3

Transmission Style

Automatic

Transmission Speeds

6

Drive Type

4WD/4-Wheel Drive/4x4

Axles

2

Engine Number of Cylinders

6

Displacement (CC)

3500.0

Displacement (CI)

213.58310433156

Displacement (L)

3.5

Engine Stroke Cycles

4

Engine Model

J35Y6

Engine Power (kW)

208.7960

Fuel Type - Primary

Gasoline

Valve Train Design

Single Overhead Cam (SOHC)

Engine Configuration

V-Shaped

Engine Brake (hp) From

280

Cooling Type

Water

Other Engine Info

Direct Fuel Injection

Top Speed (MPH)

130

Engine Manufacturer

Honda

Seat Belt Type

Manual

Other Restraint System Info

seat belts: front, mid and rear right/left/center positions

Curtain Air Bag Locations

1st and 2nd and 3rd Rows

Front Air Bag Locations

1st Row (Driver and Passenger)

Side Air Bag Locations

1st Row (Driver and Passenger)

Anti-lock Braking System (ABS)

Standard

Electronic Stability Control (ESC)

Standard

Traction Control

Standard

Tire Pressure Monitoring System (TPMS) Type

Direct

Auto-Reverse System for Windows and Sunroofs

Standard

Automatic Pedestrian Alerting Sound (for Hybrid and EV only)

Standard

Keyless Ignition

Standard

Adaptive Cruise Control (ACC)

Standard

Crash Imminent Braking (CIB)

Standard

Blind Spot Warning (BSW)

Standard

Forward Collision Warning (FCW)

Standard

Lane Departure Warning (LDW)

Standard

Lane Keeping Assistance (LKA)

Standard

Backup Camera

Standard

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

Dynamic Brake Support (DBS)

Standard

Daytime Running Light (DRL)

Standard

Semiautomatic Headlamp Beam Switching

Standard

Adaptive Driving Beam (ADB)

Standard

2019 HONDA PILOT Crash Test Score

5

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
17.5%

2019 HONDA PILOT Safety Features

Seat Belts and Head Restraints

Dynamic Head Restraints Not Available
Head Restraint Driver, Front Passenger, Rear Seat, 3rd row
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Driver, Front Passenger
Seat Belt Reminder System Driver, Front Passenger

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat, 3rd row
Torso/Pelvis Driver, Front Passenger
Knee Not Available
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Rear Seat, 3rd row
Safety Power Windows (Anti-Pinch) Standard
Safety Power Windows (Anti-Pinch) locations Driver, Front Passenger

Complaints Assosiated with VIN 5FNYF6H39KB048054

Components: EXTERIOR LIGHTING

December 21, 2018
NHTSA ID Number: 11165293
Consumer Location: JACKSON, MI
VIN: 5FNYF6H39KB****

Summary of Complaint

THE VEHICLE WAS ADVERTISED WITH 'LED' LOW BEAM LIGHTS. IT HAS HALOGEN.

Components: POWER TRAIN

November 19, 2021
NHTSA ID Number: 11441102
Consumer Location: COLUMBUS, GA
VIN: 5fnyf6h07kb****

Summary of Complaint

I started the Honda Pilot drove on a driveway about 30 feet to an intersection. When clear I accelerated onto the road. The car was very slow to accelerate and I slowly rolled onto the road barely avoiding an oncoming car. While in my lane I stopped and observed an AWD warning light on the dashboard. I turned the engine off then restarted the engine. The AWD warning light was off and the car drove normally. The next day when starting my car to leave a parking lot the AWD warning light appeared on my dashboard. I turned the engine off then restarted the engine. The AWD warning light was off. I drove home without the AWD warning light reappearing.

Components: FORWARD COLLISION AVOIDANCE

October 19, 2021
NHTSA ID Number: 11437374
Consumer Location: WAUKEE, IA
VIN: 5fnyf6H00kb****

Summary of Complaint

When driving on the interstate, car automatically applied breaks at 70+ MPH bringing speed down to 55 or less as it sensed a car in the right lane. However, there was clear lanes and no potential impact for a crash. The breaking almost resulted in me getting rear ended. Also, there have been numerous instances where the car has had sensors go off for collision warnings when I am driving in the city and there is no car in sight or I am turning left at a stoplight. This is not safe and needs to be addressed.

Components: ELECTRICAL SYSTEM FUEL/PROPULSION SYSTEM

October 01, 2021
NHTSA ID Number: 11435221
Consumer Location: SANTA ROSA, CA
VIN: 5FNYF6H07KB****

Summary of Complaint

Car stalls at a stoplight. Battery was completely depleted so it wouldn't restart. I couldn't even open the windows on a hot day b/c the battery was depleted. Honda dealer in Richmond California tells me they can't replicate the issue and all the diagnostic tools they have indicate no problems. This is a serious safety issue that must be addressed.

Components: VISIBILITY/WIPER BACK OVER PREVENTION

September 20, 2021
NHTSA ID Number: 11434670
Consumer Location: EDINBURG, TX
VIN: 5FNYF5H3XKB****

Summary of Complaint

What component or system failed or malfunctioned, and is it available for inspection upon request? - rear view camera How was your safety or the safety of others put at risk? -I am unable to view if anything is obstructing my vehicle. Has the problem been reproduced or confirmed by a dealer or independent service center? I will be taking it in on 9/29 for diagnosis, seeing that my VIN is not eligible for bulletin 20-051 when bulletin states " the rear view camera may not display when shifting to reverse" Service bulletin 20-047 was previously done on the 25th of September. Also, at the same time the rear camera stopped working, the rear wiper also stopped working. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, it was not. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, I had no indication prior to failure.

Components: ELECTRICAL SYSTEM

August 24, 2021
NHTSA ID Number: 11432947
Consumer Location: PLAIN CITY, OH
VIN: 5FNYF6H93KB****

Summary of Complaint

We have had ongoing issues with the satellite cutting out and losing signal (can’t use GPS and the clock just says 8:00 no matter what time) since about 20,000 miles. The vehicle now has about 32,000 miles on it. The larger issue happened a few weeks back. We were driving the car, came up to a 4 way stop and the car turned off. Never came back on. Couldn’t put it in neutral and get the car pushed off the road because the shifter is electrical. Honda roadside and Honda service department both told us there is no override so we had to sit in moving lanes until a tow truck could come. Had the car towed and the service department said it was the battery. They recharged the battery and sent us home. Said the “cells” tested fine so they could just recharge it. Less than 3 weeks later the car was parked at work and started fine. Went to the store and it was dead after a 10 minute errand. Got it jumped and drove to the service dept. It died again in the service dept receiving lane. They are again saying it is a battery issue and planning to replace the battery this time but said it could take 3-5 more times of having the issue before they know what is draining the battery. The largest safety issue is that the vehicle just turns off without notice while driving and there is no way to get it moved to a safe location because it can’t be put into neutral without power

Components: FUEL/PROPULSION SYSTEM

April 02, 2021
NHTSA ID Number: 11431593
Consumer Location: LEXINGTON, SC
VIN: 5FNYF5H52KB****

Summary of Complaint

Cars jerks when accelerating or cruising at lower speeds.

Components: ENGINE

August 13, 2021
NHTSA ID Number: 11430146
Consumer Location: KATY, TX
VIN: 5fnyf5h37kb****

Summary of Complaint

This has been happening for a while now, probably the past yet, but its happening more frequently now. I didn't think much of it until my husband noticed it while we were driving and started asking me about it and saying that could mean I have a transmission issue and need to get it looked at before my warranty is up since the car is relatively new and has less than 40,000 miles. My warranty is up to 80,000 miles. The date listed below is when my husband mentioned it. When accelerating, at low RPMs, usually between 1 and 2 rpm, the car hesitates accelerating. it lasts about 1 to 5 seconds. I initially noticed it at low speeds, but now it's doing the same thing at higher speeds, but always when it's a low rpms. It was sparsely happening, but now it's happening more frequently. Sometimes the hesitation is kinda jerking you a few times, but other times, its a longer hesitation and your car kinda makes a sound like it all of a sudden just decided it was going to kick into gear and start going again. This is a safety issue because if I'm pulling into traffic, changing lanes, crossing a road and my car hesitates or I can speed up fast enough when I should be able to, it could cause an accident. I'm taking it to get looks at by Honda Cars of Katy on 8/25/2021. They should be able to reproduce it since it happens quite frequently. The vehicle has not been inspected by anyone yet for this issue. There are no warning lights or messages on either.

Components: EQUIPMENT

August 20, 2019
NHTSA ID Number: 11428748
Consumer Location: Unknown
VIN: 5fnyf6h61kb****

Summary of Complaint

Electronic system goes blank while driving; popping noise from speakers is distracting

Components: BACK OVER PREVENTION

July 08, 2021
NHTSA ID Number: 11428482
Consumer Location: BEACHWOOD, OH
VIN: 5FNYF6H0XKB****

Summary of Complaint

The contact owns a 2019 Honda Pilot. The contact stated while reversing, the rear-view camera screen went black and the most net connection off warning message was illuminated on the screen before it went black again. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the most net connection cable needed to be replaced. The vehicle was repaired but continued to experience the failure. The contact stated that the failure was experienced several times. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V440000 (Electrical System, Back Over Prevention) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 20,000.

Components: ENGINE

August 09, 2021
NHTSA ID Number: 11428437
Consumer Location: ALEXANDRIA, VA
VIN: 5FNYF6H36KB****

Summary of Complaint

The air conditioning went out. The condenser to replace has been discontinued by almost every parts seller. Took the car to Honda and they are not sure what the problem is so they want to rebuild the entire air conditioning system.

Components: ENGINE

July 16, 2021
NHTSA ID Number: 11425989
Consumer Location: WALNUT, CA
VIN: 5FNYF6H08KB****

Summary of Complaint

While stopped at a red light, the engine would completely shut off. I had to restart the car and it would take multiple attempts to turn it back on. The first time it happened, I thought it was a battery issue. But I had since changed the battery and the problem still occurs. It seems to happen when the idle mode is not turned off. This is dangerous as it could cause an accident to have your car suddenly stop working in the middle of traffic.

Components: UNKNOWN OR OTHER

July 06, 2021
NHTSA ID Number: 11424385
Consumer Location: SUGAR LAND, TX
VIN: 5FNYF5H93KB****

Summary of Complaint

My husband and daughter were driving on the freeway normal speed limit, and the liftgate glass blew out. The car is not even 7000 miles, nothing hit it. After doing a little bit of research I came across posts where some people have had issues with other Honda models and the company does not cover glass under warranty. Lucky my daughter was not sitting at the back otherwise she would have been hurt with the flying glass. I feel this needs to be looked into further.

Components: BACK OVER PREVENTION

November 01, 2019
NHTSA ID Number: 11421992
Consumer Location: FRANKLIN, WI
VIN: 5fnyf6h09kb****

Summary of Complaint

The contact owns a 2019 Honda Pilot. The contact stated while driving at an undisclosed speed the contact noticed the rearview camera was showing a blank screen and would sporadically on its own. This disables the rearview camera and most other electronic systems in the vehicle. The contact stated the failure occurred several times. The contact took the vehicle to a local dealer where they informed the contact of a recall on the vehicle NHTSA campaign number: 20V439000 (back over prevention, electrical system) and performed the recall repair for the failure but that did not fix the failure. The contact took the vehicle to multiple dealers to have it inspected but could not diagnose the cause of the failure. The connectors and wiring are so sub-par that even the small amount of pressure on them caused by routine on-road driving is enough to cause them to disconnect the entire Infotainment system. In short, the vehicle cannot currently be repaired by any Honda dealer. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximate 12,500 when the problem initially began. The vehicle currently has 27,000 miles. The infotainment system failure violates 2 Federal Motor Vehicle Safety Standards, FMVSS numbers 101 "Control and Displays" and 111 "Rearview Mirrors". Based on the information the contact has seen and learned from various Honda dealers, The Honda Motor Company is aware of this design flaw, as it has affected thousands of their vehicles. The Honda Pilot and the Honda Odyssey are the primary vehicles affected, but multiple other vehicles have also been affected. This can be easily supported by a simple search of the Internet. This failure is extremely dangerous. It has the very real potential to cause injury and death and needs to be corrected as soon as possible.

Components: EQUIPMENT

June 21, 2021
NHTSA ID Number: 11421765
Consumer Location: ATLANTA, GA
VIN: 5FNYF5H52KB****

Summary of Complaint

my 2019 honda pilot's front panels lights goes off while driving. It includes radio screen, AC and other accessories button lights, and speedometer and other gauges. I went to dealership twice. First time they mentioned that it could be software issue and they updated the software. But that didn't resolve the issue and I had the same problem. Honda knew this fault in many other vehicle and they sent out a notice to get changed the MOST cord. Got changed it on May 29, but again it happened on June 21. This issue happens when I drive my vehicle more than 10-12 miles continuously. This is a serious safety issue as the speedometer and other gauges shut down and could be dangerous while on highways. Also, the sudden shut down of info system's light changes the interior ambient lighting and could be a possible cause of an accident while driving at high speed.

Components: VISIBILITY/WIPER

June 19, 2021
NHTSA ID Number: 11421488
Consumer Location: REED, KY
VIN: 5FNYF6H52KB****

Summary of Complaint

The windshield randomly cracked in the lower passenger side of my 2019 honda pilot exl while i was driving i have done research and found this to be a common occurrence in these vehicles and a safety issue

Components: ENGINE

February 01, 2021
NHTSA ID Number: 11420818
Consumer Location: SUGAR LAND, TX
VIN: 5fnyf5h95kb****

Summary of Complaint

when auto engine idle is on after coming to a stop at a light or stop sign upon acceleration some times the car will stall and then an error message will come on the dash "Collision Mitigation Braking System error" this happens multiple times a week when driving i have taken to honda dealership and the blew me off saying they could not replicate the issue but i have come across many other people online with the same issue.

Components: ELECTRICAL SYSTEM

June 14, 2021
NHTSA ID Number: 11420917
Consumer Location: TACOMA, WA
VIN: 5FNYF6H01KB****

Summary of Complaint

Multiple vehicle battery failures. Vehicle fails to start after a vehicle is parked. Alternator is overtaxed and unable to maintain battery charge. Each time vehicle required “jump starting” Noted vehicle has approximately 13,000 miles. Battery passed “Honda “ test.

Components: FUEL/PROPULSION SYSTEM

June 03, 2021
NHTSA ID Number: 11419582
Consumer Location: KINGSPORT, TN
VIN: 5fnyf6h15kb****

Summary of Complaint

May 2021, I received a recall letter from Honda Automobile Division regarding my 2019 Honda Pilot vehicle that may have a fuel pump module with, out of specification impellers. I purchased my new 2019 Honda Pilot, June 2019, from Honda of Kingsport. I scheduled the recall fix on Tuesday, June 1, for Friday June 4, 7am. Lilly, the young lady that scheduled the maintenance appointment verified that Honda of Kpt would have me a loan car ready to go when I arrived on Friday morning. 6pm, Thursday night (6/3/21) the evening prior to my service recall appointment, I receive a call from a Steve McCoy with Honda of Kingsport. He says he will NOT be able to accommodate the loaner car. When I challenge him, he then says he will be able to provide me a loan car. I ask him exactly what they will be doing and he proceeds to tell me they remove the back seat of the vehicle, go through an access door.... IN THE CAB OF THE VEHICLE, remove the fuel pump THROUGH the cab of the vehicle, and replace the fuel pump with a new fuel pump. He verified that this fix will result in gas fumes IN THE CAB OF MY VEHICLE!!!! I am a 66YO, Type 1 diabetic. I cant have interior painting done in my home, without leaving and Honda expects me to drive a vehicle with strong gas fumes in the cab impacting my health! Honda will need to provide me a loan car for a week until the gas fumes are no longer in the cab of my car! PLEASE HELP ME?

Components: ENGINE

May 23, 2021
NHTSA ID Number: 11418905
Consumer Location: TAHOE CITY, CA
VIN: 5FNYF6H37KB****

Summary of Complaint

Engine knock occurs at low rpm’s while under load. Was informed by a Honda Dealership Service Advisor that this is a known issue with 2019+ Earth Dreams V6 engines, and they have had a number of owners report the problem. The Service Advisor also informed me that Honda told his dealership the issue is caused by a faulty main engine bearing however, to date, Honda has not taken any formal action. A main bearing failure can cause catastrophic engine failure which would increase the risk of a crash.

Components: STEERING

May 05, 2021
NHTSA ID Number: 11417923
Consumer Location: OAKLAND, ME
VIN: 5FNYF6H41KB****

Summary of Complaint

On 4-30-21, my 2019 Honda Pilot was repaired per recall for sudden loud speaker popping. I'd complained about that issue since buying the car. I'd also complained since purchase about frequent false collision mitigation system errors some of which engaged the brakes. On Monday May 3, 2021 I was on a highway off-ramp going about 30 MPH when my steering wheel suddenly locked up, the collision mitigation system sounded, the brakes engaged, and the car began to swerve into the oncoming lane over the double yellow lines. I was momentarily unable to drive back into my own lane because the steering wheel was locked. A few seconds later, the car went back to normal and I was able to put my blinker on and pull over into the breakdown lane. I was very frightened so I took a few minutes to calm down. Luckily, there were no oncoming vehicles and no one behind me when it happened. On May 5, 2021 I was driving my vehicle on I-95 at approximately the speed limit of 65 MPH when the steering wheel again locked up, the brakes briefly auto-engaged, and the a/c unit shut off. I was in heavy traffic and was immediately concerned I would be rear-ended and/or drift into another lane causing an accident. Luckily, the steering wheel unlocked within a few seconds and the brakes stopped engaging. I was able to regain control before there was an accident. Shortly thereafter, I had the car serviced at the dealership. The mechanics said the sensor was slightly off but that didn't explain the steering wheel locking up and other symptoms. At my insistence, they dug further and consulted Honda mechanics. That research pointed them to the battery. They fixed a loose battery terminal and said that could explain the issues I was having. I learned by my own research that 2019 Honda Odysseys had a recall for a similar issue. The dealership indicated they were doing me a favor to "help you out" and this was a one-time thing. I would have to pay for any future work or escalate to Honda.

Components: ELECTRICAL SYSTEM UNKNOWN OR OTHER

May 13, 2021
NHTSA ID Number: 11416487
Consumer Location: Unknown
VIN: 5FNYF5H50KB****

Summary of Complaint

THIS IS THE SECOND TIME IN LESS THAN A WEEK THAT I'VE GOTTEN THE SAME ERROR MESSAGE ON MY TOUCHSCREEN

Components: UNKNOWN OR OTHER

May 01, 2021
NHTSA ID Number: 11415484
Consumer Location: COLLEGE STATION, TX
VIN: 5FNYF5H65KB****

Summary of Complaint

THE AUTO IGNITION SHUTOFF TURNS THE VEHICLE OFF WHEN STOPPED, SUCH AS AT A STOP SIGN OR STOP LIGHT. THE VEHICLE IS SUPPOSED TO TURN BACK ON AUTOMATICALLY WHEN THE BRAKE IS RELEASED, BUT INSTEAD THE VEHICLE DIES REQUIRING YOU TO SCRAMBLE TO PUT THE VEHICLE IN PARK AND HIT THE IGNITION BUTTON. THE AUTO IGNITION SHUTOFF MUST BE TURNED OFF MANUALLY EVERY TIME YOU USE THE VEHICLE.

Components: UNKNOWN OR OTHER

March 20, 2020
NHTSA ID Number: 11414658
Consumer Location: ETIWANDA, CA
VIN: 5FNYF6H92KB****

Summary of Complaint

TRANSMISSION JERKING

Components: TIRES

April 16, 2021
NHTSA ID Number: 11412988
Consumer Location: WILMORE, KY
VIN: 5FNYF6H35KB****

Summary of Complaint

SIDE-WALL BLEW OUT OF TIRE WHILE TRAVELING AT APPROXIMATELY 55-60MPH ON NORMAL, PAVED ROAD. NO DEBRIS WAS HIT AT THE TIME OF FAILURE AND THERE WAS NO KNOWN HISTORY OF STRIKING DEBRIS WITH THE SIDEWALL. TIRE HAD APPROXIMATELY 16,000 MILES ON IT (65,000 MILE TIRES) AND HAD BEEN ROTATED TWICE SINCE PURCHASE.

Components: ELECTRICAL SYSTEM

December 15, 2020
NHTSA ID Number: 11407685
Consumer Location: IDAHO FALLS, ID
VIN: ****

Summary of Complaint

2019 HONDA PILOT. CONSUMER WRITES REGARDING NHTSA SAFETY RECALL 20V-440. *LD THE CONSUMER STATED HE WAS NOT SENT NOTIFICATION OF THE RECALL. *JS

Components: ELECTRICAL SYSTEM BACK OVER PREVENTION

April 11, 2021
NHTSA ID Number: 11407933
Consumer Location: FRESNO, CA
VIN: 5FNYF5H3XKB****

Summary of Complaint

THE INFOTAINMENT SCREEN GOES BLACK. NO REAR CAMERA VIEW SHOWN WHEN REVERSING. VEHICLE WAS BEING DRIVEN ON A PUBLIC STREET

Components: UNKNOWN OR OTHER FUEL/PROPULSION SYSTEM

April 05, 2021
NHTSA ID Number: 11406414
Consumer Location: WINTER PARK, FL
VIN: 5FNYF5H69KB****

Summary of Complaint

WENT TO HOLLER HONDA DEALER TO ADDRESS THE OUTSTANDING 2 RECALLS (FUEL PUMP AND TIRES) AND WAS TOLD BY SERVICE DEPARTMENT THAT MY VEHICLE HAS NO RECALLS ACCORDING TO HONDA SYSTEM. HONDA SYSTEM NEEDS TO BE UPDATED WITH NHTSA SYSTEM.

Components: ELECTRICAL SYSTEM

September 17, 2019
NHTSA ID Number: 11403834
Consumer Location: ODESSA, FL
VIN: 5FNYF6H40KB****

Summary of Complaint

TL* THE CONTACT OWNS A 2019 HONDA PILOT. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE STABILITY ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER OCEAN HONDA (8442 US-19, PORT RICHEY, FL 34668, (727) 312-0759) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE CONTACT STATED SHORTLY AFTER, THE DVD PLAYER FAILED TO TURN OFF AND DRAINED THE BATTERY. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE BATTERY WAS REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V439000 (BACK OVER PREVENTION, ELECTRICAL SYSTEM) AND 20V440000 (ELECTRICAL SYSTEM, BACK OVER PREVENTION). THE CONTACT STATED THAT THE DEALER REPAIRED THE VEHICLE. THE CONTACT STATED THAT THE SPEEDOMETER WAS INOPERABLE. THE CONTACT PERFORMED A HARD RESET AND RECONNECTED THE BATTERY AND THE SPEEDOMETER OPERATED AS DESIGNED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

Components: ELECTRICAL SYSTEM

February 15, 2021
NHTSA ID Number: 11396679
Consumer Location: ALEXANDRIA, VA
VIN: 5FNYF6H53KB****

Summary of Complaint

THE TOUCHSCREEN UNIT ON THIS CAR, WHICH CONTROLS THE ENTIRE VEHICLE AND CONTAINS THE BACKUP CAMERA, NAVIGATION, AND ALL SAFETY CONTROLS HAS NOT WORKED CORRECTLY SINCE THE DAY I BOUGHT IT BRAND NEW. THE TOUCHSCREEN FREEZES WHILE DRIVING AND CANNOT BE USED FURTHER WITHOUT PARKING THE CAR, TURNING OFF THE ENGINE, OPENING THE DRIVER'S DOOR, AND THEN RE-STARTING THE VEHICLE. THIS USUALLY, BUT NOT ALWAYS, RESETS THE TOUCHSCREEN UNTIL THE NEXT TIME IT HAPPENS. THE CAR HAS BEEN TO THE HONDA DEALER EIGHT TIMES FOR THIS PROBLEM, AND THEY CANNOT FIX IT DESPITE HAVING WORKED DIRECTLY WITH HONDA SUPPORT TECHNICIANS. THEY HAVE REPLACED NUMEROUS WIRING HARNESSES AND DONE SOFTWARE UPDATES. ALL RECALL REPAIRS HAVE BEEN PERFORMED ON THE CAR BY THE DEALER, INCLUDING THE TWO RECALLS IN LATE 2020 THAT WERE INTENDED TO ADDRESS THESE VERY ISSUES, AND THE PROBLEM REMAINS. THE MOST RECENT INSTANCE WAS FEBRUARY 15, 2021. I SENT A CERTIFIED LETTER TO AMERICAN HONDA MOTOR CORP., TORRANCE, CA ON SEPTEMBER 10, 2020 (AND RECEIVED USPS CONFIRMATION OF DELIVERY) DESCRIBING THESE ISSUES AND ASKING THEM TO TAKE THE CAR BACK. HONDA DID NOT RESPOND TO MY CERTIFIED LETTER. A COPY IS ATTACHED.

Components: UNKNOWN OR OTHER

July 01, 2020
NHTSA ID Number: 11388309
Consumer Location: SANTA CLARA, CA
VIN: 5FNYF5H64KB****

Summary of Complaint

TRANSMISSION HAS A HARD SHIFTING LOOSE POWER WHEN ACCELERATING SLIPPING GEAR I TELL THE DEALER THEY SAID I NEED TO WAIT OR GET WORSE BEFORE IT NEEDS TO FIXED

Components: BACK OVER PREVENTION

July 15, 2019
NHTSA ID Number: 11387568
Consumer Location: Unknown
VIN: 5FNYF5H96KB****

Summary of Complaint

TL* THE CONTACT OWNS A 2019 HONDA PILOT. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE REAR CAMERA DISPLAY PANEL TURNED OFF AND ON CAUSING A VISIBILITY HAZARD WHILE REVERSING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER GARDENA HONDA LOCATED AT 15541 S WESTERN AVE, GARDENA, CA 90249 AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V440000 (ELECTRICAL SYSTEM) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.

Components: ELECTRICAL SYSTEM

September 16, 2020
NHTSA ID Number: 11385872
Consumer Location: WOODSTOCK, GA
VIN: 5FNYF6H66KB****

Summary of Complaint

2019 HONDA PILOT SUV. CONSUMER WRITES IN REGARD TO NHTSA RECALL NUMBER 20V-439 AND 20V440, SOFTWARE PROGRAMMING ERRORS-REAR VIEW CAMERA IMAGE MAY NOT DISPLAY. *AS THE CONSUMER STATED AS A RESULT OF THE CAMERA IMAGE NOT BEING DISPLAYED, THE CONSUMER HIT AND DAMAGED THE SIDE REARVIEW MIRROR. THE MANUFACTURER WAS NOTIFIED AND DECLINED TO OFFER ANY ASSISTANCE. *JS

Components: UNKNOWN OR OTHER BACK OVER PREVENTION FORWARD COLLISION AVOIDANCE

January 31, 2019
NHTSA ID Number: 11385274
Consumer Location: HAMLET, NC
VIN: 5FNYF6H92KB****

Summary of Complaint

THE INFOTAINMENT SYSTEM MALFUNCTIONS AND BACK-UP CAMERA DOESN'T WORK. THE ENTIRE SYSTEM CONCERNING THE SAFETY FEATURES DOESN'T WORK WHEN THE INFOTAINMENT SYSTEM MALFUNCTIONS. WE HAVE TAKEN OUR CAR TO HAVE THE ISSUE REPAIRED MULTIPLE TIMES, BUT NOTHING THE DEALERSHIP HAS DONE HAS PROVIDED A PERMANENT FIX. THIS HAPPENS SPORADICALLY WHETHER THE CAR IS STATIONARY OR IN MOVEMENT. THIS HAS BEEN ONGOING SINCE WE PURCHASED THE CAR IN JANUARY 2019.

Components: UNKNOWN OR OTHER

December 23, 2020
NHTSA ID Number: 11384770
Consumer Location: HOUSTON, TX
VIN: 5FNYF6H61KB****

Summary of Complaint

I BOUGHT A USED 2019 HONDA PILOT TOURING AWD FROM GILLMAN HONDA IN FORT BEND, TX IN THE SUMMER OF 2020 AND AS OF THE LAST 2 MONTHS HAVE EXPERIENCED ISSUES WITH THE INFOTAINMENT SYSTEM WHERE THE SCREEN GOES COMPLETELY BLACK WHILE DRIVING. I GET AN ERROR MESSAGE SAYING THAT NETWORK HAS BEEN LOST AND EVENTUALLY THE SYSTEM REBOOTS OVER TIME BY ITSELF. THERE IS A CLASS ACTION LAWSUIT GOING ON WITH THIS AS A KNOWN ISSUE FOR MANY OWNERS AND NONE OF THAT WAS SHARED PRIOR TO BUYING THE VEHICLE.

Components: POWER TRAIN

October 09, 2020
NHTSA ID Number: 11365904
Consumer Location: BETHESDA, MD
VIN: 5FNYF6H98KB****

Summary of Complaint

UNEXPECTED MOVEMENT: INCIDENT #1. CAR PARKED ON LEVEL PAVEMENT IN PARK GEAR BUT MANUAL BRAKE NOT SET. I PRESSED BRAKE AND STARTED THE ENGINE. THEN LIFTED FOOT FROM BRAKE (WHILE CAR IS STILL IN PARK) AND THE BODY MOVED FORWARD 6-8 INCHES BEFORE I COULD REAPPLY THE BRAKES. INCIDENT #2 CAR PARKED IN PARK FACING STEEPLY DOWNHILL. ENGINE RUNNING WITH GEAR IN PARK. PRESSED REVERSE BUTTON AND LIFTED FOOT FROM BRAKE BUT BEFORE I COULD HIT THE GAS, THE CAR ROLLED FORWARD DOWNHILL ABOUT TWO FEET BEFORE I COULD REAPPLY THE BRAKE. ONCE THE BRAKE STOPPED THE CAR THEN THE REVERSE GEAR ENGAGED AND I WAS ABLE TO GO FROM BRAKE TO GAS PEDAL WITHOUT ROLLING.

Components: UNKNOWN OR OTHER SERVICE BRAKES

October 15, 2020
NHTSA ID Number: 11364662
Consumer Location: LAKE WORTH, FL
VIN: 5FNYF6H32KB****

Summary of Complaint

WHILE DRIVING DURING THE DAYTIME ON A ROAD WITHOUT ANY OTHER VEHICLE IN FRONT OF ME OR BEHIND ME, MY CAR'S AUTOMATIC EMERGENCY BRAKING SYSTEM ENGAGED ON ITS OWN WITHOUT ANY REASON. WHEN I BROUGHT THE CAR TO THE DEALERSHIP, THE SERVICE ADVISOR TOLD ME HE HAD BEEN GETTING OTHER COMPLAINTS ABOUT THE SAME PROBLEM FOR THIS VEHICLE.

Components: UNKNOWN OR OTHER

October 10, 2020
NHTSA ID Number: 11363745
Consumer Location: MAPLE VALLEY, WA
VIN: 5FNYF6H69KB****

Summary of Complaint

I HAVE THREE ISSUES. ALL ISSUES PUT MYSELF AND MY FAMILY'S SAFETY AT RISK. WE BROUGHT THE ISSUES TO THE ATTENTION OF THE DEALERSHIP SHORTLY AFTER PURCHASING. THEY JUST SHRUGGED THEIR SHOULDERS. THE CRASH AVOIDANCE SYSTEM WILL OFTEN ENGAGE WHILE DRIVING WITH NOTHING IN FRONT OF THE VEHICLE. ONE EXAMPLE IS IT ENGAGED SO HARD TO A STOP OUT OF THE BLUE I WAS NEARLY REAR ENDED. (CITY STREET) NOTE: THE SECOND/THIRD ISSUE I WILL DESCRIBE ALSO HAPPENED AFTER THE PREVIOUS EXAMPLE I JUST GAVE....THE SECOND ISSUE INVOLVES INCONSISTENT THROTTLE RESPONSE TIME FOR THE VEHICLE. IT IS DANGEROUS BECAUSE IF I AM PULLING OUT OR SWITCHING LANES WHILE DRIVING I TIME THE ACTION BY BEING ABLE TO MERGE INTO TRAFFIC AND BY THAT TIME I'M COMMITTED TO SUCH ACTION AND WHEN THE THROTTLE DOESN'T RESPOND I END UP PULLING OUT LATE AND CUTTING ANOTHER CAR OFF WHEN NORMALLY I WOULD HAVE PLENTY OF TIME. THE THIRD ISSUE IS THE LONG PAUSE AFTER I GO FROM REVERSE TO DRIVE. IT OFTEN TAKES SEVERAL SECONDS...I WAS BACKING OUT OF A DRIVEWAY ONTO A CITY STREET AND AFTER SHIFTING TO DRIVE FROM REVERSE I WAS A SITTING DUCK FOR AT LEAST 3 SECONDS. I AM BEING QUITE CONSERVATIVE WITH THE LENGTH OF THE PAUSE...IT WAS THE LONGEST PAUSE EXPERIENCED IN RECENT MEMORY. THIS HAS ALWAYS BEEN AN ISSUE...

Components: POWER TRAIN ELECTRICAL SYSTEM ENGINE

July 15, 2020
NHTSA ID Number: 11362841
Consumer Location: MUSKEGO, WI
VIN: 5FNYF6H0XKB****

Summary of Complaint

MY 2019 PILOT ELITE HAS 16,400 MILES ON IT JUST STARTED A COUPLE MONTHS AGO WHERE I WOULD GET TO 2425 MILES AN HOUR IN THE CAR WITH LUNCH OR LURCH IT HAPPENS ALSO SOMETIMES WHEN I GET TO 30 SOME MILES AN HOUR IT ALL LURCHER LUNCH. LAST FRIDAY I MADE A LEFT TURN ONTO A MAJOR STREET AND WENT TO ACCELERATE IN THE CAR JUST WOULDN'T DO ANYTHING IT WOULDN'T ACCELERATE IT SLOW DOWN AND I HAD TO PULL OVER TO THE SIDE AND PUT MY FLASHERS ON I HAD TO WAIT A WHILE PROBABLY A MINUTE OR SO AND THEN I COULD PRESS MY FOOT ON THE EXCELERATOR AND GO FORWARD. THIS LURCHING OR LUNGING DOES NOT HAPPEN ALL THE TIME IT COULD BE ON A CITY STREET WHEN IT HAPPENS IT CAN BE WHEN I GO TO ACCELERATE TO GET ON THE EXPRESSWAY I HAVE MENTIONED THIS TO MY MECHANIC AT HONDA AND THEY DON'T SEEM TO KNOW WHAT THE PROBLEM WOULD BE I'M WONDERING IF THERE IS RECALL THAT I MIGHT'VE MISSED OR THERE'S SOME THING THAT SOMEONE KNOWS I CAN'T BE THE ONLY ONE THAT THIS IS HAPPENING TO.

Components: ELECTRICAL SYSTEM

October 01, 2020
NHTSA ID Number: 11362377
Consumer Location: DUBLIN, OH
VIN: 5FNYF6H5XKB****

Summary of Complaint

THE RADIO/BACKING CAMERA/PHONE...PANEL GOES BLACK WHILE I AM DRIVING DAILY ON CITY STREETS OR THE HIGHWAY. SOMETIMES THE SPEED AND INDICATOR PANEL ALSO GOES BLACK WHILE I AM DRIVING. I HAVE TAKEN THIS IN MULTIPLE TIMES SINCE I PURCHASED THE CAR AND THEY HAVE NOT RESOLVED IT.

HONDA PILOT Sold

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