2012 HYUNDAI GENESIS VIN: KMHGC4DDXCU193518

TBD
Condition
Run & Drive
Damage
Collision
Title
Salvage

VIN KMHGC4DDXCU193518 Decoding Hyundai Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

HYUNDAI

Manufacturer Name

HYUNDAI MOTOR CO

Model

Genesis

Model Year

2012

Plant City

ULSAN

Series

GLS

Vehicle Type

PASSENGER CAR

Plant Country

SOUTH KOREA

Plant Company Name

Hyundai Motor Company

Series2

BH

Body Class

Sedan/Saloon

Doors

4

Bed Type

Not Applicable

Cab Type

Not Applicable

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Displacement (CC)

3800.0

Displacement (CI)

231.89022755998

Displacement (L)

3.8

Engine Model

DOHC GDI

Fuel Type - Primary

Gasoline

Valve Train Design

Dual Overhead Cam (DOHC)

Fuel Delivery / Fuel Injection Type

Stoichiometric Gasoline Direct Injection (SGDI)

Seat Belt Type

Manual

Curtain Air Bag Locations

1st and 2nd Rows

Front Air Bag Locations

1st Row (Driver and Passenger)

Side Air Bag Locations

1st and 2nd Rows

Tire Pressure Monitoring System (TPMS) Type

Direct

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2012 HYUNDAI GENESIS Crash Test Score

0

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
8.2%

2012 HYUNDAI GENESIS Safety Features

Seat Belts and Head Restraints

Dynamic Head Restraints Driver, Front Passenger
Head Restraint Driver, Front Passenger
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Not Available
Seat Belt Reminder System Driver

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger
Pelvis/Torso Driver, Front Passenger
Knee Not Available
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Rear Seat
Safety Power Windows (Anti-Pinch) Standard
Safety Power Windows (Anti-Pinch) locations Driver, Front Passenger

Complaints Assosiated with VIN KMHGC4DDXCU193518

Components: FUEL/PROPULSION SYSTEM

November 01, 2019
NHTSA ID Number: 11277553
Consumer Location: MATTHEWS, NC
VIN: KMHGC4DDXCU****

Summary of Complaint

GENESIS STALLS AT SLOW SPEEDS EITHER TURNING FOR GOING STRAIGHT. REPLACED THROTTLE BODY, BUT STILL STALLS. ALSO HAS TROUBLE STARTING SOMETIMES. BATTERY IS NEW.

Components: POWER TRAIN

October 14, 2019
NHTSA ID Number: 11269538
Consumer Location: SUNRISE, FL
VIN: KMHGC4DDXCU****

Summary of Complaint

WEEK OF SEPT 20TH TRANSMISSION WAS SKIPPING WHEN CHANGING GEARS DURING LOW SPEED AND VIOLENTLY JERKED. TOOK CAR TO DEALER TO CHECK OUT AND THEY SAID THEY COULD NOT FIND ANYTHING WRONG BUT RESET TRANSMISSION ADAPTIVE VALUES. TRANSMISSION WAS FINE FOR 3 WEEKS BUT THEN PROBLEM REOCCURRED BUT WAS WORST. AFTER TRANSMISSION JERKED, GOING UNDER 25 MILES, TRANSMISSION STRUGGLE TO CHANGE GEARS. MOSTLY COASTED HOME AND IMMEDIATELY CALLED DEALER. NEXT DAY RETURN CAR TO DEALER AND THEY DETERMINED TRANSMISSION NEEDED TO BE REPLACED. ETA 2 WEEKS

Components: EXTERIOR LIGHTING

August 29, 2019
NHTSA ID Number: 11252415
Consumer Location: CREAM RIDGE, NJ
VIN: KMHGC4DDXCU****

Summary of Complaint

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. -THE HEADLIGHTS WENT OUT..*BF 15 FEB 2014, 5 JUNE 2015, 30 AUG 2019. -LOST OF HEAD LIGHTS FOR 15-20 SECONDS OR LONGER -UNKNOWN CAUSE 1ST TIMER REPLACED COMPUTER CHIP IN A COMPUTER CHIP. SECOND TIME REPLACED MULTI FUNCTION SWITCH, N/C REPAIR REQUEST. THE CONTACT STATED THAT WHEN ATTEMPTING TO TURN RIGHT (TRAVELING APPROXIMATELY 5 MPH ) THE LIGHTS WENT OUT, THEN 20 SECONDS AFTER THEY CAME BACK. ALSO STATED THAT THE VEHICLE WAS REPAIRED IN FEBRUARY 2014 BY THE DEALER DAVIS HYUNDAI, 1655 N OLDEN AVE, TRENTON, NJ 08638 FOR THE SAME FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. *JB

Components: ENGINE

August 15, 2016
NHTSA ID Number: 11033235
Consumer Location: SANTA CLAUS, IN
VIN: KMHGC4DDXCU****

Summary of Complaint

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED ON AT LEAST FIVE OCCASIONS WHILE MAKING LEFT OR RIGHT TURNS. EACH TIME THE FAILURE OCCURRED, THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL, DEPRESSED THE BRAKE PEDAL, ENGAGED THE PUSH START BUTTON FEATURE TO CORRECT THE FAILURE, AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO DON MOORE HYUNDAI IN OWENSBORO, KENTUCKY TO BE DIAGNOSED, BUT THE DEALER COULD NOT DETERMINE THE SOURCE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Components: ENGINE

August 26, 2017
NHTSA ID Number: 11019938
Consumer Location: SONORA, CA
VIN: KMHGC4DDXCU****

Summary of Complaint

WHILE DRIVING STRAIGHT ON A LEVEL CITY STREET AT NIGHT AT ABOUT 30 MPH, WITHOUT NOTICE OR HESITATION, THE ENGINE COMPLETELY QUIT/SHUT DOWN--NO POWER BRAKES OR STEERING. I PULLED OVER AND THE CAR COASTED TO A STOP. ALL THE LIGHTS WENT ON ON THE DASH AND HEADLIGHTS STAYED ON, SO THERE WAS BATTERY POWER AVAILABLE. I PLACED THE CAR IN PARK AND IT RESTARTED AND DROVE NORMALLY. HOWEVER, THIS HAS NOW HAPPENED THREE TIMES NOW IN LAST 6 MONTHS WITHOUT WARNING.--VERY DANGEROUS.

Components: SERVICE BRAKES

April 01, 2017
NHTSA ID Number: 10972367
Consumer Location: LOS ALAMITOS, CA
VIN: KMHGC4DDXCU****

Summary of Complaint

TROUBLE WITH PUSHING DOWN HARD ON THE BRAKE PEDAL AND CONCERNED WITH BRAKE EFFECTIVENESS. AND SAFETY. FORCED TO PUSH BRAKE ALL THE WAY TO THE FLOOR IN ORDER TO STOP.

Components: SERVICE BRAKES

December 01, 2016
NHTSA ID Number: 10945385
Consumer Location: PORT ALLEGANY, PA
VIN: KMHGC4DDXCU****

Summary of Complaint

INTERMITTENT BRAKE FAILURES. SEEMS THERE HAS BEEN A RECALL FOR BAD BRAKE FLUID ON THIS MODEL YEAR HYUNDAI GENESIS SEDAN. HYUNDAI WOULD NOT COVER THIS VEHICLE UNDER THE RECALL WHEN CONTACTED. THE VEHICLE HAS AN INTERMITTENT SOFT BRAKE PEDAL WHICH GOES ALL THE WAY TO THE FLOOR UNDER HARD AND SOFT BRAKING CONDITIONS, WHETHER MOVING FAST OR SLOW AND IN ALL WEATHER CONDITIONS. THE BRAKE PADS AND ALL 4 ROTORS ARE IN GOOD REPAIR. THERE IS NO AIR IN THE BRAKE LINES. IT APPEARS TO BE THE ABS MODULE THAT IS FAILING AND CAUSING UNSAFE BRAKING CONDITIONS WITHOUT WARNING. THERE ARE NUMEROUS ONLINE FORUM COMPLAINTS ABOUT THIS MODULE WHICH SEEMS TO BE A FAULT IN DESIGN BY HYUNDAI. MY HOPE IS THAT NHTSA CAN INFORM OTHER OWNERS OF THIS MODEL YEAR THAT UNSAFE BRAKING CONDITIONS CAN HAPPEN AT ANY TIME FROM FAILURE OF THIS ABS MODULE. *TR

Components: SERVICE BRAKES

November 03, 2016
NHTSA ID Number: 10923963
Consumer Location: OVIEDO, FL
VIN: KMHGC4DDXCU****

Summary of Complaint

SPORADICALLY THE BRAKE PEDAL GOES ALL THE WAY TO FLOOR. PEDAL HAS TO BE PUMPED 2-3 TIMES BEFORE BRAKES ENGAGE. THIS HAS HAPPENED ON 3 DRIVING OCCASIONS OVER 10 DAYS. TOOK IT TO DEALER THIS MORNING WHO SAID UNLESS HE COULD REPLICATE ISSUE, HE WILL NOT REPAIR DESPITE PRIOR RECALL FOR SAME ISSUE. YESTERDAY ON PHONE, HE SAID HE WOULD INSPECT AND FILE CLAIM WITH HYUNDAI. APPARENTLY BRAKE FLUID WAS REPLACED IN 2013 DUE TO RECALL BY PRIOR OWNER. NOW SAME THING IS HAPPENING. PROBLEM OCCURS UNTIL ENGINE IS TURNED OFF. 3 TIMES IN 10 DAYS IS FRIGHTENING. FORTUNATELY, I WAS FAR ENOUGH BEHIND CAR IN FRONT TO HAVE TIME TO PUMP BRAKES. *TR

Components: STEERING ELECTRICAL SYSTEM

October 15, 2014
NHTSA ID Number: 10673099
Consumer Location: BOCA RATON, FL
VIN: KMHGC4DDXCU****

Summary of Complaint

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.

Components: EXTERIOR LIGHTING

October 15, 2012
NHTSA ID Number: 10558011
Consumer Location: COLUMBIA, MO
VIN: KMHGC4DDXCU****

Summary of Complaint

WHILE DRIVING AT NIGHT WITH HEADLIGHTS SET TO ON USED LEFT TURN SIGNAL AND HEADLIGHTS BRIEFLY WENT OUT. SINCE THEN HAVE HAD APPROXIMATELY 3 OR 4 FURTHER INCIDENTS LIKE THIS. I BELIEVE AT LEAST ONE INCIDENT OCCURRED WHEN STEERING WHEEL WAS TURNED BUT TURN SIGNAL NOT USED (WAS GOING AROUND CURVE). OUTAGE LASTS FOR JUST ABOUT A SECOND. *TR

Components: WHEELS

September 03, 2013
NHTSA ID Number: 10542593
Consumer Location: NEW MARKET, AL
VIN: KMHGC4DDXCU****

Summary of Complaint

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR AN UNRELATED PROBLEM WHEN THE TECHNICIAN DETECTED THAT THE REAR PASSENGER'S SIDE WHEEL RIM WAS SEVERELY BENT. ALSO, THE REAR DRIVER'S SIDE RIM WAS SLIGHTLY DAMAGED. THE FAILURE WAS CONTRIBUTED TO THE LIGHT METAL MATERIALS USED TO DESIGN THE RIMS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

Components: ELECTRICAL SYSTEM SERVICE BRAKES FORWARD COLLISION AVOIDANCE

January 15, 2019
NHTSA ID Number: 11416665
Consumer Location: QUINCY, FL
VIN: KMHGC4DH5CU****

Summary of Complaint

WHILE IN ROUTE TO THE DEALER FOR ONE ISSUE, MY SMART CRUISE LIGHT CAME ON. I REPORTED THIS TO THE DEALER UPON ARRIVAL AND THEY IGNORED. THEY REPAIRED ONE ITEM UNDER WARRANTY IN WHICH I THOUGH TOOK CARE OF BOTH. BY TIME I LEFT, ALLOWED THE CAR TO WARM UP; THE SMART CRUISE LIGHT CAME BACK ON. I CONTACTED THE DEALERSHIP & ASKED THEM WHAT HAPPENED TO THIS 2ND ISSUE. THEY SCHEDULED AN APPOINTMENT AND I WAS INFORMED BY THAT TIME AND VISIT; THE WARRANTY HAD EXPIRED AND I WILL HAVE TO PAY $4200 TO REPAIR THE PROBLEM THAT THEY NOW SEE. I HAD ALSO BEEN COMPLAINING ABOUT MY ABS/ESC/AUTO HOLD LIGHTS WERE CONSTANTLY FLASHING, NOW THEY REMAIN SOLID. IT CAUSES THE VEHICLE TO JERK WHEN IN REVERSE. I HAVE READ ABOUT SEVERAL RECALLS REGARDING ISSUE. THE SITUATION HAS GOTTEN WORSE AND I WAS TOLD IT IS NOW LEAKING BRAKE FLUID. THE DEALERSHIP HAS NOW GIVEN ME A PRICE TOTALING $7000 TO REPAIR OR PURCHASE A NEW VEHICLE. THIS IS MONEY I CANNOT PAY AND I KNOW MY VEHICLE WAS STILL COVERED WHEN THE PROBLEMS/ RECALLS STARTED. THESE INCIDENTS OCCURRED ON SEVERAL DATES.

Components: SERVICE BRAKES SERVICE BRAKES, HYDRAULIC

July 07, 2020
NHTSA ID Number: 11408370
Consumer Location: ROGERS, AR
VIN: KMHGC4DH1CU****

Summary of Complaint

APPROACHED AN EXIT FROM A PARKING LOT AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR WITHOUT APPLYING THE BRAKE. WAS ABLE TO PUMP THE BRAKE PEDAL AND GET THE BRAKES TO WORK. THE PEDAL NOW IS ABOUT HALF OF WHAT IT USED TO BE AND REQUIRES PUMPING EACH TIME THE BRAKES ARE USED TO APPLY THE BRAKES. PEDAL IS ERRATIC; SOMETIMES I HAVE ABOUT HALF PEDAL BEFORE A FIRM BRAKE PEDAL. OTHER TIMES IT IS EVEN LOWER. I HAVE NO PICTURES OR DOCUMENTATION TO INCLUDE THAT WOULD BE RELEVANT TO THIS ISSUE.

Components: UNKNOWN OR OTHER ENGINE FUEL/PROPULSION SYSTEM

March 04, 2021
NHTSA ID Number: 11404651
Consumer Location: PARKVILLE, MD
VIN: KMHGC4DD3CU****

Summary of Complaint

MY VECHILE STALLS WHILE DRIVING AT VARIOUS TIMES. THIS COULD CAUSE A SERIOUS ACCIDENT IN WHICH LIVES COULD BE LOST . THIS EEMS TO BE PROBLEM WITH THE GENESIS FROM 2012 TO 2016 FROM MY RESEARCH. I AM NOT THE ONLY OWNER WITH THIS PROBLEM . THE DEALERS CANT FIND THE PROBLEM OR WHY IT IS OCCURING . THE DEALERS GIVE YOU NUMEROUS REASONS AS TO WHAT MIGHT BE THE CAUSE OF THIS PROBLEM, BUT THEY ARE NOT SURE . THIS COULD COST A CONSUMER $1000 OF DOLLARS JUST TO FIND OUT WHAT THE PROBLEM IS . THIS OCCURS WHEN JUST DRIVING DOWN A STREET, ON CURVES OR GOING STRAIGHT. I HAVE NOT HAD AN ACCIDENT YET! IM TRYING TO AVOID THIS .THIS OCCURS WHEN MY GAS TANK GETS LOW , THAT IS WHAT I HAVE NOTICED .

Components: ELECTRICAL SYSTEM UNKNOWN OR OTHER ENGINE

January 22, 2021
NHTSA ID Number: 11396086
Consumer Location: WINDER, GA
VIN: KMHGC4DD6CU****

Summary of Complaint

10776084,10763932

Components: POWER TRAIN

February 01, 2021
NHTSA ID Number: 11395908
Consumer Location: ROSELLE, IL
VIN: KMHGC4DD3CU****

Summary of Complaint

THE HYUNDAI GENESIS HAS A TRANSMISSION PROBLEM WHERE IT SLIPS OUT OF GEAR AND ROUGH SHIFTS 2-3RD GEAR AND 4-5TH GEAR. I TOOK THE CAR TO THE DEALER AND THEY COULD NOT DUPLICATE. THEY UPDATED SOFTWARE, NO CHANGE. I CONTACTED HYUNDAI MULTIPLE TIMES. I AM SECOND OWNER OF VEHICLE WITH 45K ON IT. THEY WOULD NOT HONOR FACTORY WARRANTY SINCE I AM SECOND OWNER. THE TSB NO. 15-AT-005 APPLIES TO THIS PROBLEM. THE TRANSMISSION SHOULD HAVE BEEN RECALLED INSTEAD OF TSB.

Components: SERVICE BRAKES, HYDRAULIC

February 01, 2020
NHTSA ID Number: 11391081
Consumer Location: WALNUT CREEK, CA
VIN: KM8GC4DD6CU****

Summary of Complaint

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC) AND HAD THE VEHICLE SERVICED AT ALL STAR HYUNDAI (3950 CENTURY CT, PITTSBURG, CA 94565). THE CONTACT STATED THAT ONE DAY AFTER STARTING THE VEHICLE, THE BRAKE PEDAL DEPRESSED TO THE FLOORBOARD WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO DICK HANNAH VW OF PORTLAND (12345 E BURNSIDE ST, PORTLAND, OR 97233) WHERE THE HYDRAULIC ELECTRIC CONTROL UNIT WAS REPLACED DUE TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

Components: POWER TRAIN ELECTRICAL SYSTEM ENGINE

January 23, 2021
NHTSA ID Number: 11390586
Consumer Location: WINDER, GA
VIN: KMHGC4DD6CU****

Summary of Complaint

COMPLETE FAILURE OF ENGINE. SENSORS AND ELECTRICAL COMPONENTS MALFUNCTIONS. TOUCH SCREEN DISPLAY NON RESPONSIVE AND KEYSTROKES OFF. GAS/FUEL WOULD SPEW BACK OUT WHEN FILLING. WINDSHIELD VISIBILITY POOR. LIGHTING DIM. HYDRAULIC SYSTEM FAIL. TIMING BELT FAIL. FLANG SOUND (TICKING IN ENGINE) LED TO ENGINE FAIL. ELECTRICAL LIGHTS FLICKERING WAS ME. VEHICLE STALLED OUT COMPLETELY SHUTTING OFF LOCKING UP AND SEIZING OUT. COMPONENTS MALFUNCTIONING. HARD BRAKE CHECKS, HIGH RPM RREVVING, AND IDLEING ALL ARE SHOWN WHEN CAR WAS TRAVELING AT 45 MPH AND NO CHANGE IN SPEED. FAILURE OF FLUIDS CAUSE CORROSION AND HECU. ENGINE LIGHT INDICATOR AND ENGINE OIL LAMP LIGHT FLICKERING WITH NO DISTINCT PATTERN. PROCEEDED TO BANG LOUD IN ENGINE. RPM REV 2-3K BEFORE SPEED CATCHES. CD PLAYER PROBLEMS. ALWAYS MAKING A SOUND AS IF IT IS TRYING TO EJECT AND THEN SPUTTERS OUT. IN 2 DAYS THE ENTIRE VEHICLE WENT FROM NO LIGHTS DISPLAYING NO KNOCKING SOUND. 94K MILES TOTAL

Components: ELECTRICAL SYSTEM UNKNOWN OR OTHER ENGINE

January 23, 2021
NHTSA ID Number: 11390589
Consumer Location: WINDER, GA
VIN: KMHGC4DD6CU****

Summary of Complaint

COMPLETE LOSS OF ALL POWER SUPPLY AND TOTAL MECHANICAL SYSTEM/ENGINE NO LONGER OPERATIONAL

Components: ENGINE AND ENGINE COOLING POWER TRAIN TIRES EQUIPMENT UNKNOWN OR OTHER EQUIPMENT ADAPTIVE/MOBILITY HYBRID PROPULSION SYSTEM

January 20, 2021
NHTSA ID Number: 11390588
Consumer Location: WINDER, GA
VIN: KMHGC4DD6CU****

Summary of Complaint

CAR SHUT OFF FULL POWER OFF WHILE ON A RESIDENTIAL ROAD AND I WENT ACROSS THE ROAD UP A SLANTED SMALL HILL AND RAN OVER TREE AND YARD DEBRIS.

Components: ELECTRICAL SYSTEM UNKNOWN OR OTHER VISIBILITY/WIPER

June 17, 2020
NHTSA ID Number: 11388368
Consumer Location: FARRAGUT, TN
VIN: KMHGC4DD5CU****

Summary of Complaint

NAVIGATION DISPLAY FAILURE RESULTING IN NO BACK-UP CAMERA, NO A/V FUNCTIONS, AND HVAC CONTROL MALFUNCTION. DEALER REPLACED WITHIN APPROXIMATELY 8 MONTHS OF PURCHASE. SYSTEM HAS FAILED AGAIN AND CORPORATE ADVISED THAT THE PART WAS ON BACKORDER AND WE WAITED FOR A REPLACEMENT PART FOR 8 MONTHS. NOW CORPORATE HAS ADVISED THAT THE PART, A-V MONITOR ASSEMBLY PART #965633M851, IS UNAVAILABLE/DISCONTINUED. NO WAY TO REPAIR OR REPLACE THE PART. VEHICLE HAS 44,000 MILES ON IT. SUNROOF FAILED WITHIN FIRST 20,000 MILES AND WAS SEALED TO AVOID EXPENSIVE REPAIR. MOST RECENTLY THE CAR DIED WITHOUT WARNING WHILE STATIONARY. IN FOR EVALUATION NOW. THIS CAR HAS BEEN A CHRONIC PROBLEM SINCE WE FIRST PURCHASED IT AND CORPORATE HAS TOLD US THAT WE ARE AT A DEAD END REGARDING THE A/V MONITOR ASSEMBLY - THERE IS NOTHING THEY CAN DO. A/V MONITOR ASSEMBLY ISSUE OCCURRED IN JUNE OF 2020.

Components: SERVICE BRAKES SERVICE BRAKES, HYDRAULIC

October 02, 2020
NHTSA ID Number: 11383664
Consumer Location: WINTER GARDEN, FL
VIN: KMHGC4DF2CU****

Summary of Complaint

BRAKE FAILURE. BRAKE PEDAL MUST BE PUMPED TO COMPLETELY DEPRESS THE BRAKES AND STOP THE CAR. THIS ISSUE PERSISTS THROUGHOUT USE OF THE VEHICLE AND NO MATTER WHETHER AT HIGHWAY SPEEDS OR IN TOWN. THE ISSUE BEGAN SUDDENLY AND HAS BEEN CONSISTENT WITH THE VEHICLE SINCE THAT POINT. THE BRAKES NOT BEING FULLY FUNCTIONAL RENDER THE CAR UNSAFE TO DRIVE UNDER ANY DRIVING CONDITIONS. CRUISE CONTROL LIGHT TURNS ON INTERMITTENTLY AND CRUISE CONTROL IS FEQUENTLY UNAVAILABLE ON THE CAR.

Components: AIR BAGS

June 15, 2020
NHTSA ID Number: 11349604
Consumer Location: SANFORD, NC
VIN: KMHGC4DD7CU****

Summary of Complaint

THE OUTLINE OF THE PASSENGER SIDE SEA AIRBAG SEEMS TO BE OPENING AS THOUGH THE AIRBAG WILL COME OUT AT ANY MOMENT. THERE ARE 2 PERFECT CUTS ON THE DASHBOARD WHERE THE AIRBAG IS AS THOUGHT THE AIRBAG IS TRIED TO DEPLOY BUT COULDN'T. I NOTICED ONE LINE ABOUT 2 MONTHS AGO AND THE OTHER LINE TODAY 8/15/20

Components: ELECTRICAL SYSTEM ENGINE

August 14, 2020
NHTSA ID Number: 11349340
Consumer Location: NORTHRIDGE, CA
VIN: KMHGC4DD6CU****

Summary of Complaint

ENGINE COMPLETELY STALLED 4 TIMES WHEN COMING TO A STOP AT A RED LIGHT. DASHBOARD LIT UP WITH ALL THE ICONS LIKE IT DOES WHEN YOU PRESS START ON THE CAR WITHOUT ACTUALLY TURNING IT ON. AC AND RADIO STAYED ON BUT BRAKE PEDAL AND STEERING WHEEL TIGHTENED UP AND LOSS OF FUNCTION IN TRAFFIC. HAD TO PUT GEAR IN PARK TURN OFF THE CAR AND TURN IT BACK ON. ALL 4 TIMES IT CAME BACK ON WITHOUT ANY PROBLEMS AND TOOK ME HOME. COMMON ISSUE THAT OTHERS HAVE DESCRIBED AND CAN KILL SOMEONE!

Components: POWER TRAIN

August 01, 2019
NHTSA ID Number: 11343353
Consumer Location: ALPHARETTA, GA
VIN: KMHGC4DD6CU****

Summary of Complaint

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING AT A LOW RATE OF SPEED, THE VEHICLE STALLED AFTER THE ACCELERATOR PEDAL WAS RELEASED. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS SHIFTED INTO NEUTRAL, RESTARTED, AND OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Components: SERVICE BRAKES SERVICE BRAKES, HYDRAULIC

June 06, 2020
NHTSA ID Number: 11337875
Consumer Location: MARYSVILLE, KS
VIN: KMHGC4DD3CU****

Summary of Complaint

BRAKE PEDAL GOES TO FLOORBOARD -- CAN PUMP AND GET PARTIAL BRAKE - AFRAID TO DRIVE AT HIGHER SPEEDS -- HAVE HAD THE MASTER CYLINDER REPLACED AND BRAKE SYSTEM BLED- DID NOT HELP THE PROBLEM

Components: ELECTRICAL SYSTEM

April 30, 2020
NHTSA ID Number: 11329165
Consumer Location: Unknown
VIN: ****

Summary of Complaint

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND DRIVEN TO THE DESTINATION. THE CONTACT ALSO STATED THAT WHILE HER DAUGHTER WAS DRIVING AT THE SAME SPEED WEEKS LATER, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KEITH HAWTHORNE HYUNDAI OF GASTONIA (4712 WILKINSON BLVD, GASTONIA, NC 28056) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS 138,000. THE VIN WAS NOT AVAILABLE.

Components: STEERING

April 13, 2020
NHTSA ID Number: 11323287
Consumer Location: BUFFALO, NY
VIN: KMHGC4DD2CU****

Summary of Complaint

WAS DRIVING THE CAR AND STEERING WHEEL LOCKED ON A HIGHWAY ON MY WAY TO WORK. WAS ABLE TO PULL IT OVER CUT THE CAR OFF. STARTED IT BACK UP AND WAS FIND. THEN ON THE WAY BACK HOME HAPPENED AGAIN WHEN TRIED TO EXIT OFF THE HIGHWAY AND ENDED UP IN A DITCH.

Components: POWER TRAIN

April 09, 2020
NHTSA ID Number: 11320653
Consumer Location: TIGARD, OR
VIN: KMHGC4DD1CU****

Summary of Complaint

TRANSMISSION SLIPS. I'M AT 80K MILES. I THOUGHT I COULD DETERMINE WHICH GEARS IT'S SLIPPING BUT AT TIMES IT'S BEEN BETWEEN 2 &3, 3&4. THE CAR WILL REV HIGH ON RPMS WITH OUT CORRELATING SPEED AND THEN CATCH. JERKS BETWEEN GEARS AT TIMES. I FEEL SO UNSAFE IN THIS HYUNDAI AND I DON'T I CAN AFFORD THE COST. I KNOW IT'S NOT FROM MY DRIVING.

Components: AIR BAGS SEATS

December 19, 2019
NHTSA ID Number: 11315842
Consumer Location: BONITA SPRINGS, FL
VIN: KMHGC4DH5CU****

Summary of Complaint

TL* THE CONTACT OWNED A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE ON A HIGHWAY STATIONERY IN TRAFFIC, THE VEHICLE BEHIND HIM CRASHED INTO THE BACK OF HIS VEHICLE. THE CONTACT'S VEHICLE THEN COLLIDED WITH STOPPED VAN IN FRONT OF HIM; THAT VAN ALSO HIT THE VEHICLE IN FRONT OF IT AS WELL. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT'S CHEST HIT THE STEERING WHEEL AND THE CONTACT'S HEAD BROKE THE HEAD REST. HE RECEIVED MEDICAL ATTENTION AT THE SCENE AND WAS TRANSPORTED TO THE HOSPITAL. THE CONTACT WAS TREATED FOR A CHEST CONTUSION AND BRUISING TO HIS NECK AREA. INJURIES TO THE OTHER VEHICLES OCCUPANTS WERE UNKNOWN. A POLICE REPORT WAS FILED. AFTER BEING RELEASED FROM THE HOSPITAL, THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO AN INDEPENDENT BODY SHOP AND WAS LATER DEEMED TOTALED BY A MECHANIC. THE MANUFACTURER NOR A DEALER HAVE BEEN NOTIFIED OF THE FAILURE. UPON, INVESTIGATION THE CONTACT LINKED NHTSA CAMPAIGN NUMBER: 16V722000 (AIR BAGS) WITH HIS FAILURE. THE FAILURE MILEAGE WAS 71,244.

Components: UNKNOWN OR OTHER ENGINE

February 09, 2020
NHTSA ID Number: 11311148
Consumer Location: SAN MIGUEL, CA
VIN: KMHGC4DD4CU****

Summary of Complaint

AT APPROXIMATELY 10:30 PM. WHILE DRIVING ON HWY AT FAIRLY GOOD SPEED OF 73-75 MPH, WHILE ON CRUISE CONTROL, THE ENGINE DIED AND STEERING BECAME DIFFICULT TO NONE AT ALL, ALL WHILE ENGINE WAS COMPLETELY OFF. CAR COULD NOT BE STARTED AGAIN. VEHICLE IS CURRENTLY NON-OPERABLE AND PARKED. IT APPEARS I AM THE THIRD OWNER OF THE IS VEHICLE. YOUR ASSISTANCE IS APPRECIATED.

Components: STEERING POWER TRAIN ELECTRICAL SYSTEM

February 03, 2020
NHTSA ID Number: 11306871
Consumer Location: Unknown
VIN: KMHGC4HD3CU****

Summary of Complaint

WHEN TURNING STEERING WHEEL A NUMBER OF THINGS CAN HAPPEN, RADIO TURNS OFF,STEERING LOCKS UP. ALL DASH LIGHTS COME ON AND POWER BATT LIGHT LIGHTS UP. HAS STALLED IN INTERSECTION WHEN TURNING. TRANS SHIFTS HARD AND SLIPS INTO GEAR WHEN ON A LONG DRIVE

Components: SUSPENSION UNKNOWN OR OTHER VISIBILITY/WIPER

January 11, 2020
NHTSA ID Number: 11298641
Consumer Location: WINDER, GA
VIN: KMHGC4DD6CU****

Summary of Complaint

WHEN IN MOTION, THE VEHICLE STARTS TO MAKE A CLANKING SOUND REPETITIVLY AS IF IT WAS ON A ROTATION. IT'S LIKE A METRONOME BEST AT 128BPM

Components: SERVICE BRAKES SERVICE BRAKES, HYDRAULIC

October 27, 2019
NHTSA ID Number: 11288981
Consumer Location: ALPHARETTA, GA
VIN: KMHGC4DF2CU****

Summary of Complaint

THE BRAKE PEDAL OF MY CAR IS SOFT AND DEEP, AND THE BRAKING IS NOT DONE PROPERLY. AFTER ABOUT A MONTH AND A HALF, THE SYMPTOMS APPEARED AND I CHANGED THE BRAKE PADS. EVERY DAY DRIVING IS A CONTINUATION OF TENSION. I WENT TO THE DESIGNATED SERVICE CENTER AND INSPECTED IT. DURING THE RE-RUN, THE SAME PHENOMENON CONTINUED, AND AFTER A WEEK AGAIN, I HAD TO CHANGE THE ABS MODULE. HOW MUCH OF AN ABS MODULE DOES IT HAVE GROUNDED LIKE A BRAKE PAD? I CAN'T UNDERSTAND IT. I LOOKED AT THE INTERNET AND THE MODEL I WAS RIDING WAS SUBJECT TO RECALL.

Components: SERVICE BRAKES SERVICE BRAKES, HYDRAULIC

November 20, 2019
NHTSA ID Number: 11281561
Consumer Location: DAVIDSON, NC
VIN: KMHGC4DD8CU****

Summary of Complaint

I OWN A 2012 HYUNDAI GENESIS AND EXPERIENCE A VERY LOW GRIP ON MY BRAKE PEDAL. IT HAS JUST BEEN CONFIRMED FROM A HYUNDAI DEALERSHIP THAT THE HECU IS BAD AND NEEDS TO BE REPLACED (11/20/19). HYUNDAI HAS RECALLED CERTAIN MODEL YEAR 2009-2012 GENESIS SEDANS UNDER RECALL 114 OR NHTSA CAMPAIGN 13V489 FOR THE HECU. I HAVE BEEN TOLD, HOWEVER, THAT MY VIN DOES NOT QUALIFY FOR THE SAFETY REPAIR. I FIND IT HIGHLY UNUSUAL THAT I AM EXPERIENCING THE IDENTICAL PROBLEM THAT SO MANY OTHER GENESIS SEDANS HAVE FACED, YET AM BEING DENIED THE NECESSARY REPAIR. I AM ASKING THAT MY VIN BE INCLUDED IN THE RECALL AS I AM VERY CONCERNED FOR MY SAFETY AT THIS POINT. KEEPING IN MIND THE SAFETY OF OTHERS AS WELL, ALL GENESIS SEDANS MADE DURING 2009 AND 2012 SHOULD BE RE-LOOKED AT AGAIN. IT IS A $3000 FIX AND I CANNOT TELL YOU HOW UNFAIR IT IS TO KNOW THAT OTHER HYUNDAI GENESIS OWNERS HAVE HAD THEIR HECU'S REPLACED UNDER THE RECALL. WHY IS THEIR SAFETY MORE IMPORTANT THAN MINE?

Components: SERVICE BRAKES SERVICE BRAKES, HYDRAULIC

October 23, 2019
NHTSA ID Number: 11271565
Consumer Location: ELK RIVER, MN
VIN: KMHGC4DH6CU****

Summary of Complaint

ON OCTOBER 23RD, 2019, THE BRAKES ON MY 2012 HYUNDAI GENESIS R-SPEC SEDAN SUDDENLY FAILED WITH THE BRAKE PEDAL GOING ALL THE WAY TO THE FLOOR BEFORE THE VEHICLE EVENTUALLY STOPPED LUCKILY AVOIDING AN ACCIDENT. I WAS DRIVING ON THE HIGHWAY. THE VEHICLE HAS 79K MILES. I THEN TOOK THE CAR TO THE HYUNDAI DEALER IN ST. LOUIS PARK, MN AND THEY DETERMINED THAT THE BRAKE MASTER CYLINDER WAS FAULTY AND REPLACED. THE DIAGNOSIS AND REPAIR DID NOT FIX THE ISSUE AS THE BRAKE PEDAL WAS STILL SPONGY AND GOING TO THE FLOOR INTERMITTENTLY. I WILL BE TAKING THE CAR BACK TO THE DEALER TO HAVE THEM FIX IT CORRECTLY. WHILE RESEARCHING THE ISSUE, I HAVE FOUND THAT MULTIPLE OTHER OWNERS OF THE SAME CAR HAVE EXPERIENCED THIS ISSUE AND THE DEALER HAD TO REPLACE THE ABS HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) AS IT CONTAINED CORROSION WITHIN THE UNIT DUE TO BAD DESIGN WHICH CAUSES HYDRAULIC BRAKING FAILURE TO OCCUR AT ANY TIME. THIS CAMPAIGN/RECALL BELOW OUTLINES THE ISSUE WHICH I AM GOING TO PRESENT TO THE DEALER TO FIX CORRECTLY AS I AM STILL UNDER WARRANTY. TO ME, THIS IS A LIFE OR DEATH TYPE FAILURE AND COULD RESULT IN INJURIES. HYUNDAI SHOULD BE RESPONSIBLE FOR REPLACING ALL ABS HECU BEFORE LIVES ARE LOST FOR ALL 2009-2012 HYUNDAI GENESIS, NOT JUST SOME VINS THAT THEY DEEMED TROUBLESOME. THEY SHOULD TAKE RESPONSIBILITY FOR ALL CARS AND IMMEDIATELY CONTACT THEIR OWNERS. HYUNDAI RECALL - CAMPAIGN 12-01-052 TSB: BH GENESIS SEDAN HECU INSPECTION AND BRAKE FLUID REPLACEMENT (RECALL 114) ORIGINAL RECALL FROM THE NHTSA MANUFACTURER'S REPORT DATE OCTOBER 29, 2013 NHTSA ACTION NUMBER PE13033 POTENTIAL NUMBER OF UNITS AFFECTED 43,500

Components: SEATS

June 10, 2019
NHTSA ID Number: 11270839
Consumer Location: VISTA, CA
VIN: KMHGC4DD8CU****

Summary of Complaint

HEAD REST POPPED OPEN, TWICE. FIRST TIME BOTH HEADREST POPPED OPEN AND HYUNDAI REPAIRED IT WITH JUST A COPAY ON MY PART. SECOND TIME, THEY STATED NEEDS TO BE REPLACED AT MY EXPENSE. I STATED THAT NO ONE BUYS A CAR EXPECTING THE HEAD REST TO POP OPEN AND REQUIRE REPLACEMENT. THEY INSIST IT IS MY ISSUE. CAR WAS IN GARAGE WHEN HEAD REST POOPED OPEN. IF WE WERE DRIVING THE VEHICLE, I AM SURE AN ACCIDENT WOULD HAVE OCCURRED. EVEN IF I HAVE IT REPLACED, WHAT ASSURANCES WOULD I HAVE THIS WON'T HAPPEN AGAIN. AND IF IT DOES AND EITHER MY WIFE OR I DRIVING THE VEHICL,E WE COULD BE INJURED THIS IS A VEHICLE DEFECT AND A SAFETY ISSUE.

Components: EXTERIOR LIGHTING

July 07, 2019
NHTSA ID Number: 11268776
Consumer Location: FRONT ROYAL, VA
VIN: KMHGC4DH8CU****

Summary of Complaint

WITH LOW BEAM HEADLIGHTS ON WHILE DRIVING, ACTIVATING THE TURN SIGNAL WILL TURN ON HIGH BEAM HEADLIGHTS OR CAUSE THE LOW BEAMS TO TURN OFF INTERMITTENTLY (ABOUT HALF OF TURN SIGNAL OPERATIONS). LIGHTLY TOUCHING OR TAPPING THE LIGHT STALK WILL HAVE THE SAME EFFECT. ON OCCASION, THE HEADLIGHTS WILL CEASE FUNCTIONING ON LOW BEAM WITH NO DRIVER ACTIVITY. THIS PROBLEM HAS BEEN OCCURRING FOR THE PAST 3 MONTHS. OTHER GENESIS OWNERS HAVE REPORTED THE SAME PROBLEM ON THE HYUNDAI GENESIS OWNERS WEBSITE. I HAVE STOPPED DRIVING THE CAR AT NIGHT.

Components: ENGINE

September 14, 2019
NHTSA ID Number: 11256001
Consumer Location: WINCHESTER, CA
VIN: KMHGC4DD5CU****

Summary of Complaint

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHEN SLOWING DOWN THE VEHICLE TO MAKE A RIGHT TURN, IT ABRUPTLY STALLED IN THE RIGHT LANE. THERE WERE NO WARNING INDICATORS ILLUMINATED. AFTER TEN MINUTES, THE CONTACT WAS ABLE TO RESTART THE ENGINE AND DROVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 16139030. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

Components: ELECTRICAL SYSTEM

September 06, 2019
NHTSA ID Number: 11254538
Consumer Location: ALLEN, TX
VIN: KMHGC4DD3CU****

Summary of Complaint

WAS DRIVING DOWN THE FREEWAY IN STOP AND GO TRAFFIC AND HAD BEEN DRIVING FOR ABOUT 45 MINUTES. HAD A/C ON, RADIO ON, PHONE CHARGER AND SEAT COOLING. SUDDENLY ALL ELECTRONICS STOPPED ON THE CAR, LOSS OF POWER TO BRAKES, POWER STEERING AND NO ACCELERATION. HAD TO PULL OVER ACROSS TWO LANES OF TRAFFIC, THANKFULLY THE FLASHERS WORKED AND I WAS ABLE TO GET TO THE SIDE OF THE ROAD. PUT CAR IN PARK AND STARTED CAR UP AGAIN. THANKFULLY IT WAS DAYLIGHT AND GOOD WEATHER.

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