Components: SERVICE BRAKES, HYDRAULIC
November 18, 2019
TBD
Condition
Starts
Damage
Collision
Title
Salvage
| Dynamic Head Restraints | Driver, Front Passenger |
|---|---|
| Head Restraint | Driver, Front Passenger |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Not Available |
| Seat Belt Reminder System | Driver |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger |
| Pelvis/Torso | Driver, Front Passenger |
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Standard |
| Safety Power Windows (Anti-Pinch) locations | Driver, Front Passenger |
| NHTSA ID Number: | 11298945 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | KMHGC4DE7BU**** |
MY CAR AT 58000 MILES WHENEVER I BRAKE ON SLIPPERY SURFACE WHERE ABS IS ACTIVATED MY BRAKE PEDAL GOES NEARLY DOWN TO FLOOR. AND CONTINUOUS FOR DAYS GOING DOWN NEARLY TO FLOOR ON NORMAL BRAKING BEFORE BRAKE PEDAL COMES BACK UP TO NORMAL LEVEL AGAIN. THIS HAS HAPPENED NOW EVERY TIME ABS IS ACTIVATED. DEALER WANTS NEARLY $3000. TO REPLACE THE ABS.
| NHTSA ID Number: | 11256718 |
|---|---|
| Consumer Location: | PHOENIX, AZ |
| VIN: | KMHGC4DE7BU**** |
THE AIRBAG ON MY DASHBOARD THE SEAM HAS SPLIT. MY CAR IS NOT PARKED IN THE SUN AND THIS STARTED OFF AS INCH NOW IT EXTENDS TO THE HOLD SIDE OF THE AIRBAG.
| NHTSA ID Number: | 11023300 |
|---|---|
| Consumer Location: | MAINEVILLE, OH |
| VIN: | KMHGC4DE7BU**** |
WHILE THE AUTOMOBILE IS IN MOTION THE BRAKE PEDAL IS MUSHY TO THE POINT THAT IT ALMOST REACHES DEAD BOTTOM BEFORE ENGAGING THE BRAKES. THIS HAPPENS BOTH ON THE HIGHWAY AND ON THE STREET NO MATTER THE SPEED. REPAIR SHOP STATES THAT ITS THE ABS HYDRAULIC MODULE IS DEFECTIVE. HYUNDAI DEALER STATES THAT IT IS FOR THE FLUID RECALL. IT IS NOT FIXING THE BRAKES.
| NHTSA ID Number: | 10995341 |
|---|---|
| Consumer Location: | MAINEVILLE, OH |
| VIN: | KMHGC4DE7BU**** |
ON WEDNESDAY JUNE 14TH 2017, WHILE IN MOTION AND OPERATING THE VEHICLE ON A STATE ROUTE AT 45 MPH, THE WINDSHIELD WIPERS CEASED ALL OPERATIONS, JUST COMPLETELY CEASED TO FUNCTION. IT WAS DURING A RAINSTORM AT THE TIME EST 7:45AM MAINEVILLE, OHIO / MASON OHIO AREA TO VERIFY THE STORM WITH WEATHER CHANNEL, A SEVERE THUNDERSTORM WAS IN EFFECT. I HAD TO STOP THE CAR IN THE MIDDLE OF THE ROAD TO PREVENT AN ACCIDENT FROM HAPPENING STOPPING ALL TRAFFIC BEHIND ME. THE SPECIFIC PART IS THE WIPER MOTOR AND THE TRANSMISSION BROKE ACCORDING TO COLUMBIA HYUNDAI. THEY REFUSED TO REPAIR IT UNDER STATED EXTENDED WARRANTY. SERVICE MANAGER STATED IF I CAUSED A WRECK IT WOULD HAVE CAUSED A CAMPAIGN RECALL. THE RECALL AS I UNDERSTAND IT IS 140. BUT YET THEY REFUSED TO REPAIR IT.
| NHTSA ID Number: | 10994088 |
|---|---|
| Consumer Location: | BIRMINGHAM, AL |
| VIN: | KMHGC4DE7BU**** |
I HAVE A 2011 HYUNDAI GENESIS SEDAN 3.8L AND I HAVE HAD AND AM HAVING PROBLEMS WITH STOPPING MY CAR. I HAVE TO PUSH THE BRAKE PEDAL HARDER AND CLOSER TO THE FLOOR AND THE BRAKES DO NOT ENGAGE LIKE THEY USED TO OR ARE SUPPOSE TO. I TOOK IT TO THE HYUNDAI DEALERSHIP WHERE I BOUGHT IT AND HAVE IT SERVICED WITH THIS COMPLAINT AND THEY ENDED UP SELLING ME AND INSTALLING NEW ROTORS AND BRAKE PADS, TWICE, AND THIS DID NOTHING FOR THE PROBLEMS WITH MY BRAKES. WHEN THEY COULDN'T DIAGNOSE THE BRAKE PROBLEM, THEY TRIED TO TELL ME THAT THE PROBLEM WAS WITH MY TRANSMISSION, AND SINCE THEY COULDN'T WORK ON TRANSMISSIONS THEY'D HAVE TO ORDER ME A NEW ONE, WITH ME FOOTING THE BILL. I TOOK IT TO TWO DIFFERENT TRANSMISSIONS SPECIALIST AND BOTH ASSURED ME, AFTER EXTENSIVE TESTING, THAT IT WAS NOT MY TRANSMISSION, BUT THAT THE PROBLEM WAS WITH MY BRAKES. HYUNDAI REFUSED TO LOOK AT MY CAR AGAIN, AND THE SERVICE MANAGER TOLD ME THAT HE "WAS THROUGH WITH MY CAR, AND WASH HIS HANDS OF IT". I TOOK MY CAR TO ANOTHER MECHANIC WHO DIAGNOSED MY PROBLEM, AND TOLD ME THAT HYUNDAI HAD A RECALL ON MY CAR FOR THE EXACT PROBLEM THAT I WAS HAVING AND COMPLAINING ABOUT, AND THAT THE HYUNDAI DEALERSHIP COULDN'T DIAGNOSE CORRECTLY, AND WASHED THEIR HANDS OF MY CAR AND SENT ME BACK ON THE ROAD AFTER TWO SEPARATE INSTALLATIONS OF NEW BRAKE ROTORS AND PADS. I NEVER RECEIVED NOTICE OF THE RECALL FROM MY DEALERSHIP AND I AM STILL EXPERIENCING THE PROBLEM WITH MY BRAKES REQUIRING ME TO HAVE EXERT MORE BRAKE PEDAL TRAVEL, WITH LESS EFFECTIVENESS. NOW, I EVEN HAVE TO PUMP MY BRAKES, AND WHENEVER I HAVE TO DO A HARD OR PANIC STOP, THERE IS A METAL ON METAL TYPE OF GRINDING NOISE FROM MY BRAKES. HOW LONG IS THE RECALL GOOD FOR, AND WHAT DO I HAVE TO DO IN ORDER TO GET MY CAR FIXED UNDER THIS RECALL? MY LIFE IS IN DANGER WHENEVER I DRIVE THIS CAR. THE RECALL WAS ON THE ABS SYSTEM FOR THE 2009-2012 GENESIS SEDAN.
| NHTSA ID Number: | 10681311 |
|---|---|
| Consumer Location: | BENICIA, CA |
| VIN: | KMHGC4DE7BU**** |
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V713000 (EXTERIOR LIGHTING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
| NHTSA ID Number: | 11418402 |
|---|---|
| Consumer Location: | LYNWOOD, CA |
| VIN: | KMHGC4DEXBU**** |
While driving on the highway at 65MPH the driver front tire wables, the tires feel unsafe and not stable. When going over long road cracks on the highway the whole car wabbles and if i dont grab the stearing wheel really hard to not loose control of the vehicle. The ESC light its always on so i know the traction or stability control is not working properly, also the TPM light is also not working because its always been on since purchased the car.
| NHTSA ID Number: | 11415117 |
|---|---|
| Consumer Location: | SPOKANE, WA |
| VIN: | KMHGC4DE0BU**** |
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. THE CONTACT STATED THAT THE BRAKE PEDAL WAS SQUISHY WHICH RESULTED IN FARTHER BRAKE PEDAL TRAVEL WHILE ATTEMPTING TO STOP THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
| NHTSA ID Number: | 11382916 |
|---|---|
| Consumer Location: | PHOENIX, AZ |
| VIN: | KMHGC4DE2BU**** |
THE CAR WAS PARKED (NOT RUNNING OR MOVING) IN AN OPEN AIR GROCERY STORE PARKING LOT. I WAS IN THE GROCERY STORE FOR APPROXIMATELY 20 MINUTES AND CAME OUT TO FIND A CROWD AND A FIRE CREW WHO HAD JUST PUT OUT THE FIRE IN THE HOOD AREA OF MY CAR. I HAVE PHOTOS OF THE CAR BUT THEY ARE ON MY PHONE AND I DON'T KNOW HOW TO SEND THEM TO COMPUTER.
| NHTSA ID Number: | 11330082 |
|---|---|
| Consumer Location: | FAYETTEVILLE, GA |
| VIN: | KMHGC4DF3BU**** |
IBRAKE FAILURE! HYDRAULIC MODULE ASSY FAILURE WAS DRIVING THE VEHICLE AND DURING THE DRIVE, MY BRAKE ALL OF A SUDDEN BECAME SOFT AND REQUIRED ME TO PUSH ALL THE WAY TO THE FLOOR TO STOP THE CAR. I BELIEVE IT'S REFERRED TO AS SPONGY BRAKES. I TOOK THE CAR TO AN INDEPENDENT MECHANIC SHOP AND THEY DIAGNOSED A FAULTY HYDRAULIC MODULE ASSEMBLY. I ALSO CALLED THE DEALER AND THEY MENTIONED THERE WAS A RECALL ON THE BRAKE FLUID DUE TO ITS POTENTIAL TO CAUSE CORROSION IN THE BRAKE SYSTEM. THE DEALER IS NOW QUOTING ME ~$3,400 TO REPAIR AND REPLACE THE HYDRAULIC MODULE ASSY. WOW!! I CALLED HYUNDAI USA AND THEY SAID SINCE THE CAR WAS OUT OF WARRANTY THEY WOULD NOT COVER THE REPAIR, I INFORMED THEM OF THE RECALL ON FLUID AND THEY SAID IT DOES NOT COVER THE PARTS THAT WERE DAMAGED BY THE BAD FLUID. THIS IS UNFAIR AND EXCESSIVE BEHAVIOR ON THE PART HYUNDAI. CLEARLY THEY RECOGNIZED THE FLUID WAS DAMAGING BRAKE COMPONENTS BUT ARE UNWILLING TO COVER RELATED REPAIRS. THE BRAKES ON THIS CAR ARE AN ACCIDENT WAITING TO HAPPENING SINCE THE BRAKES ARE FAILING. I WOULD NOT BUY ANOTHER HYUNDAI VEHICLE KNOWING THEY WON'T COVER CRITICAL SAFETY COMPONENTS. OTHERS HAVE VOICED THE SAME ISSUE WITH NO SUPPORT FROM HYUNDAI. *TR
| NHTSA ID Number: | 11325311 |
|---|---|
| Consumer Location: | COLLEGEVILLE, PA |
| VIN: | KMHHT6KD8BU**** |
THE HYUNDAI GENESIS COUPE 2011 WAS INVOLVED IN AN ACCIDENT ON THE HIGHWAY AND THE AIRBAGS DID NOT DEPLOY DURING THE CRASH. HYUNDAI INSPECTED THE CAR AND DENIED ANY RESPONSIBILITY. *TR
| NHTSA ID Number: | 11315863 |
|---|---|
| Consumer Location: | NEW YORK, NY |
| VIN: | KMHGC4DE9BU**** |
CAR HAS SHUT OFF TWICE WHILE DRIVING AT A SLOW SPEED. JERKS THEN SHUTS OFF WHILE IN DRIVE AND FOOT ON BRAKE. I HAD TO PUT THE CAR IN PARK AND RESTART IT WITH NO ISSUES. NO LIGHTS OR ANY THING CAME ON. I WAS AT A STOP SIGN.
| NHTSA ID Number: | 11310407 |
|---|---|
| Consumer Location: | BEDFORD, MA |
| VIN: | KMHGC4DF38U**** |
THE Z01 DIODE FAILED CAUSING THE BRAKE LIGHTS NOT TO ILLUMINATE WHEN THE BRAKE PEDAL IS PRESSED. THERE IS NO WARNING TO THE DRIVER THAT THIS FAILURE HAS OCCURRED. THIS IS A KNOWN ISSUE BY HYUNDAI. THEY RELEASED A TSB, TECHNICAL SERVICE BULLETIN 09-BE-023, CONCERNING THE ISSUE BUT THE SOLUTION IS TO REPLACE THE SAME DIODE WHEN IT HAS FAILED. NO IMPROVEMENTS HAVE BEEN MADE TO MAKE THE PART MORE RELIABLE. IT IS A SERIOUS SAFETY ISSUE AS THE DRIVER HAS NO INDICATION THAT THE BRAKE LIGHTS DO NOT WORK PUTTING THEM, PASSENGERS, AND OTHER DRIVERS AT RISK OF A SERIOUS REAR END COLLISION.
| NHTSA ID Number: | 11297573 |
|---|---|
| Consumer Location: | RANDLEMAN, NC |
| VIN: | KMHHT6KDXBU**** |
I WAS DRIVING DOWN THE ROAD AND MY BRAKES HAD BEEN WORKING FINE. ON MY WAY TO WORK WHILE APPROACHING A STOPLIGHT MY BRAKE PEDAL WAS PUSHED ALL THE WAY TO THE FLOOR WITH LITTLE RESULT. I AM MEDIATELY PUMP MY BRAKES AFTERWARDS AND THE CORDED STOP. THE REST OF THE WAY TO WORK I HAD TO CONTINUOUSLY PUMP MY BRAKES IN ORDER TO STOP. MY BRAKE FLUID WAS CHECKED AND WAS FULL. I DROVE HOME WITH SAME ISSUE AND HAVE NOT DROVE CAR SINCE. WHEN THE PROBLEM FIRST HAPPENED I CAME OFF A HIGHWAY EXIT TO A STOP LIGHT.
| NHTSA ID Number: | 11289988 |
|---|---|
| Consumer Location: | PHOENIX, AZ |
| VIN: | KMHGL4DE5BU**** |
FREEWAY DRIVING AT SPEED LIMIT (65MPH) PASSENGER SEAT HEAD REST SELF ENERGIZED CAUSING PASSENGER TO BECOME UNCONCIOUS FOR ONE OR TWO MINUTES, WITHOUT WARNING. AUTO HAD NO ACCICENTS NOR ANY OTHER DAMAGE TO HEADREST OR SEAT. PASSENGER COMMENT AFTER HE BECAME CONCIOUS WAS "WHY DID YOU HIT ME." PRECEEDED BY A NOISE LIKE A METAL PIPE BEING DROPPED. THERE WAS NO REASON FOR THE 'REAR END COLLISION SENSOR LOCATED AT SEAT BASE TO ENERGIZE. THE HEADREST CAME FORWARD STRIKING BACK OF HEAD CAUSING A POSSIBLE CONCUSION. A DIFFERENT RESULT WOULD HAVE CAUSED DEATH IF IT WAS THE DRIVER SIDE. FAILURE WAS CAUSED BE SPRING TENSION CONTINIOUS ON PLASTIC AND BOTH THE FRONT AND REAR PIECES, BUT ONLY THE FRONT PART IS AVAILABLE FOR REPAIR. THIS FORCES REPLACEMENT OF THE ENTIRE HEADREST ASSEMBLY. (QUOTED $792). REPAIR NOT AVAILABLE IN A TIMELY MANNER.
| NHTSA ID Number: | 11282696 |
|---|---|
| Consumer Location: | JACKSONVILLE, FL |
| VIN: | KMHGC4DE1BU**** |
THE HEADREST DISENGAGED INTO 2 PARTS AND HURT MY GIRLFIREND'S NECK.
| NHTSA ID Number: | 11258160 |
|---|---|
| Consumer Location: | CHICAGO, IL |
| VIN: | KMHGC4DF3BU**** |
THE POWER-STEERING IS LEAKING FLUID AND THIS IS THE 2ND TIME THIS ISSUE HAS OCCURRED IN LESS THAN 3 YEARS. THE 1ST TIME IT HAPPENED WAS IN OCTOBER 2016 WHEN THE CAR HAD 25,822 MILES, AND HAPPY HYUNDAI REPLACED THE RACK SET AND THE POWER STEERING LINE. THE PROBLEM RE-OCCURRED IN SEPTEMBER 14, 2019 WHEN THE CAR HAD 51,784 MILES, AND NAPLETON-RIVER OAKS HYUNDAI SAID THE CAR IS LEAKING POWER-STEERING FLUID, AND WHEN I DROVE THE CAR BEFORE TAKING IT IN FOR REPAIRS, I NOTICED DIFFICULTY IN TURNING THE STEERING WHEEL. I HAVE NOT BEEN ABLE TO RECEIVE A SERVICE DIAGNOSTIC FROM NAPLETON HYUNDAI BECAUSE THE CAR IS STILL IN THE SHOP AND THEY DISCOVERED THE ISSUE AFTER I LEFT. I ALSO CONTACTED HYUNDAI'S NATIONAL CONSUMER AFFAIRS OFFICE ABOUT THE PROBLEM BUT IT DOESN'T APPEAR THEY WILL FORWARD TO THEIR TECHNICAL OFFICE.
| NHTSA ID Number: | 11256968 |
|---|---|
| Consumer Location: | CHICAGO, IL |
| VIN: | KMHGC4DF3BU**** |
IN 2016, I FILED COMPLAINT # 1084551 REGARDING THE ENGINE SHUTTING DOWN WHEN MY CAR HAD ONLY 23000 MILES. UNFORTUNATELY NEITHER THIS AGENCY OR HYUNDAI USA GAVE ME THE AN EXPLANATION AS TO WHY THIS HAPPENED, AND HAPPY HYUNDAI KEPT MY CAR FOR 43 DAYS TO REPLACE VARIOUS ENGINE PARTS. NOW IN 2019, THE CONNECTOR TO THE COOLANT FAN MELTED WHICH IS RELATED TO THE ECM MODULE. THERE WAS AN ECM RECALL AT THE TIME IN MARCH 2016 BUT IT APPEARS THAT THE SPECIFICATIONS OF THE RECALL DIDNT ADDRESS/FIX THE PROBLEM. FURTHER, IT APPEARS THAT THE PROBLEM I ENCOUNTERED IN 2016, THEE ECM RECALL AND THE PROBLEM I HAVE ENCOUNTERED ON JULY 25, 2019 ARE VERY RELATED. I CAN ONLY HOPE AND IMPLORE THOS AGENCY TO LOOK FURTHER INTO THESE ISSUES. THE CAR WAS IN MOTION WHEN THE ENGINE LIGHT CAME ON. TOOK TO THE DEALER AND THE DIAGANOSTIC I WAS GIVEN SAID THEE THERMOSTATE NEEDED TO BE REPLACED ALONG WITH THE TEMPERATURE SENSOR AND A COOLANT FLUSH. ALSO TOLD THE A/C COMPRESSOR AND HOSE NEEDED TO BE REPLACED. ON AUGUST 14TH THE THERMOSTATE, SENSOR AND COOLANT FLUSH WAS COMPLETED BY HAPPY HYUNDAI BUT THE ENGINE CAME BACK ON THE SAME DAY AFTER I DROVE ON THE EXPRESSWAY. I TOOK MY CAR INTO ANOTHER O. AUGUST 20, 2019 AND WAS TOLD MY CAR WASS MISSED DIAGNOSED AND THAT THE COOLANT FAN CONTROLLER HAD SHORTED AND THE CONNECTOR TO THAT COMPONENT HAD MELTED. THIS IS ALL RELATED TO THE ECM MODULE.
| NHTSA ID Number: | 11255361 |
|---|---|
| Consumer Location: | HERNDON, VA |
| VIN: | KMHHT6KD9BU**** |
I HAD 53,000 MILES ON THE VEHICLE. DRIVING ON HIGHWAY MY STEERING WHEEL GOT STIFF AND TOOK AN EXIT. MY VEHICLE WAS IN SMOKE AND TOWED TO NEAR BY HYUNDAI SERVICE CENTER. I WAS TOLD THAT TIMING BELT GOT BROKEN AND THAT IN-TURN CAUSED DAMAGE TO ENGINE PISTONS. HYUNDAI DECLINED TO OFFER ANY ASSISTANCE, AND SAID I HAVE TO PAY FOR ALL THE REPAIRS. I HAD TO SELL THE CAR FOR A FEW HUNDRED DOLLARS, BECAUSE THEY ASKED ABOUT 7K TO FIX A REPLACEMENT ENGINE.
| NHTSA ID Number: | 11230440 |
|---|---|
| Consumer Location: | BIRMINGHAM, AL |
| VIN: | KMHGC4DE5BU**** |
MY BRAKE PEDAL IS GOING ALL THE WAY DOWN TO THE FLOOR IT USED TO DO IT EVERY ONCE IN A WHILE BUT NOW IT IS A CONSTANT THING. THE CAR DOES STOP BUT IT FEELS REALLY MUSHY, I TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD THAT IT WAS A MASTER BRAKE CYLINDER, HOWEVER AFTER READING ONLINE A LOT OFF PEOPLE HAVE THE SAME ISSUE AND REPLACING THE MASTER CYLINDER ISN'T THE PROBLEM
| NHTSA ID Number: | 11208648 |
|---|---|
| Consumer Location: | PHOENIX, AZ |
| VIN: | KMHGC4DE2BU**** |
RECALL ON CAR BACK IN 2014 FOR BRAKE FAILURE. IMPROPER FLUID USED CAUSING ABS ASSIST MODULE TO FAIL RESULTING IN SOFT BREAK PEDAL. PURCHASED VEHICLE IN 2014 USED AND NEVER TOLD OF THIS ISSUE AFTER PURCHASING VEHICLE NOR NEVER SENT ANY INFO. ELECTRICAL PROBLEMS , DRIVE SEAT WONT RESPOND , WIND SHIELD WIPERS RANDOMLY TURNING ON . TAIL LIGHTS NOT WORKING ALSO ON RECALL. THIS NOTIFICATION ALSO NEVER SENT TO USE RESULTING IN THE VEHICLE BEING REAR ENDED LAST YEAR . PASSENGER SEAT HEAD REST DEPLOYED AND NOT DRIVERS. CAR WAS FIXED AND A COUPLE OF WEEKS AGO THE PASSENGER HEAD RESET DEPLOYED AGAIN HITTING MY DAUGHTER AND AT THE SAME EXPLODED AND CAME OF ITS FRAME LANDING IN THE BACK SEAT. HYUNDIA DEALER WONT DO ANYTHING OTHER THAN WHATS ON RECALL NOW.
| NHTSA ID Number: | 11205375 |
|---|---|
| Consumer Location: | DRAPER, UT |
| VIN: | KMHGC4DE5BU**** |
JUST RECENTLY MY BRAKES HAVE BECOME EXTREMELY SOFT AND THE VEHICLE IS SLOW TO RESPOND TO BRAKING. I HAVE HAD THE BRAKES PADS REPLACED AND STILL AND EXTREMELY SOFT PEDAL WITH LITTLE TO NO BRAKING REACTION UNTIL I AM ALMOST TO THE FLOORBOARD. LIKE OTHERS HAVE SAID THERE WAS A RECALL BUT MY VEHICLE WAS NOT INCLUDED. THIS HAPPENS EVERY TIME AND IS NOT SPORADIC AS SOME HAVE STATED.
| NHTSA ID Number: | 11204308 |
|---|---|
| Consumer Location: | MACOMB, MI |
| VIN: | KMHHT6KD8BU**** |
MY FATHER IS CURRENTLY LOOKING AFTER MY VEHICLE AND WHILE HE WAS DOING ROUTINE CHECKS WHEN WENT TO DEPRESS THE BRAKE PETAL IT SANK ALL THE WAY TO THE FLOOR. HE LATER TOOK IT TO A MECHANIC WHO THEN BLEED THE SYSTEM A FEW TIMES ONLY TO FIND OUT THAT THE FRONT RIGHT BRAKE AND REAR LEFT BRAKE ARE OPERATING AS NORMAL. AS IT WOULD TURN OUT, HOWEVER, HYUNDAI ISSUED A RECALL FOR THIS BUT ONLY FOR THE GENESIS SEDANS AND NOT THE COUPES. HYUNDAI RECALL #114 AND NHTSA RECALL #13V489000 STATE THE BRAKE FLUID THE MANUFACTURE USES DOES NOT PROTECT THE H.E.C.U. OR HYDRAULIC ELECTRONIC CONTROL UNIT (A.K.A. ABS CONTROL UNIT) AGAINST INTERNAL CORROSION. SO THE INTERNAL VALVES WILL CORRODED AND PREVENT THE BRAKES FROM OPERATING PROPERLY. IN MY 2011 GENESIS COUPE THIS IS CURRENTLY THE ISSUE. OTHER COUPE OWNERS ARE HAVING SIMILAR ISSUES WHERE THEY CAN'T STOP THE CAR PROPER AND/OR THE BRAKE PETAL SINKS TO THE FLOOR AT RANDOM TIMES WHILE DRIVING SLOW OR AT HIGHWAY SPEEDS AND THE BRAKE DON'T OPERATE PROPERLY OR AT ALL! THE MANUFACTURE SEEMS TO BE AWARE OF THE ISSUE BUT WON'T DO ANYTHING ABOUT IT. REPLACING THE MASTER CYLINDER AND COMPLETELY BLEEDING THE SYSTEM DOESN'T HAVE ANY AFFECT FOR THE ISSUE. TO REPLACE THE UNIT, I'M LOOKING AT ROUGHLY $3,200 OF MY OWN MONEY TO REPLACE THE H.E.C.U DUE TO DEFECTIVE BRAKE FLUID THAT HAS CORRODED THE INTERNALS. THE CAR HAS BARELY BEEN DRIVEN WITH LESS ABOUT 30K MILES ON IT. THIS A GRAVE SAFETY CONCERN AND HYUNDAI NEEDS TO ADDRESS THE ISSUES FOR NOT JUST THE SEDANS BUT THE COUPES AS WELL! IF I OR THE DRIVER OF MY CAR NEEDED TO MAKE AN EMERGENCY STOP THERE IS NO TELLING IF THE BRAKES WOULD OPERATE IN THAT MOMENT AS THEY SHOULD. INJURY OR DEATH COULD OCCUR FOR NOT JUST THE DRIVER BUT OTHER CASUALTIES THAT COULD BE PREVENTED IF HYUNDAI FIXES THIS ISSUE FOR ALL HYUNDAI GENESIS COUPES. BRAKE OPERATION IS VASTLY IMPORTANT IN ALL VEHICLES. THIS PROBLEM IS SERIOUS.
| NHTSA ID Number: | 11203762 |
|---|---|
| Consumer Location: | NORTH BRUNSWICK, NJ |
| VIN: | KMHGC4DF1BU**** |
MY 2011 GENESIS SEDAN (4.6L V8) HAS AN INCREASINGLY SOFT, SPONGY BRAKE PEDAL PAST YEAR OR SO. THIS OCCURS WHILE DRIVING IN/OUT OF MY NEIGHBORHOOD, ON BUSY NJ HIGHWAYS, AND WHEN PARKED WITH ENGINE RUNNING. HAD ROTORS, PADS, MASTER CYLINDER AND BRAKE FLUID REPLACED RECENTLY (~2 MONTHS AGO; $1200; RECEIPTS AVAILABLE). DID NOT SOLVE THE PROBLEM. I FEEL UNSAFE DRIVING THE CAR AND PUTTING ME/OTHER DRIVERS AT RISK. FROM RESEARCHING THE PROBLEM, INCLUDING RECENTLY LEARNING ABOUT THE RECALL OF 2009-2012 MODELS FOR BRAKE PROBLEMS, I AM GUESSING THAT EITHER THE BRAKE BOOSTER AND/OR ABS BRAKE MODULE ARE FAILING. I BOUGHT THE CAR NEW AND AM ITS ONLY OWNER. CAR HAS ONLY 73,000 CAREFUL MILES ON IT. I'M RELUCTANT TO SPEND ANY MORE MONEY. WHAT CAN I DO?
| NHTSA ID Number: | 11191815 |
|---|---|
| Consumer Location: | SUNNYVALE, CA |
| VIN: | KMHHU6KHXBU**** |
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING, THE VEHICLE FAILED TO STOP NORMALLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V113000 (SERVICE BRAKES). THE FAILURE MILEAGE WAS UNKNOWN.
| NHTSA ID Number: | 11187015 |
|---|---|
| Consumer Location: | COLD SPRING HARBOR, NY |
| VIN: | KMHGC4DE9BU**** |
BRAKING EFFECTIVENESS IS SIGNIFICANTLY REDUCED UNEXPECTEDLY / RANDOMLY. DEALER COULD NOT REPRODUCE THE PROBLEM SO NO FIX WAS DONE. THERE WAS A HYUNDAI RECALL, #114, WHICH REQUIRED THE CHANGING OF THE BREAK FLUID DUE TO CORROSION OF THE HECU. THIS WAS PERFORMED IN 2014 BUT APPARENTLY THIS HAS NOT SOLVED THE PROBLEM. THE VEHICLE IS NOW UNSAFE TO DRIVE.
| NHTSA ID Number: | 11183707 |
|---|---|
| Consumer Location: | LINCOLNSHIRE, IL |
| VIN: | KMHGC4DF2BU**** |
ABS MODULE FAILED. BRAKE PEDAL GOES DOWN TO FLOOR TO STOP THE VEHICLE.
| NHTSA ID Number: | 11170886 |
|---|---|
| Consumer Location: | HALLANDALE BEACH, FL |
| VIN: | KMHGC4DE2BU**** |
THE VEHICLE HAS ISSUES WITH THE BLUETOOTH SOUND SYSTEM WHERE IT RANDOMLY DISCONNECTS REGARDLESS IF THE CAR IS IN MOTION OR STATIONARY. THE CAR USES A LEXICON SOUND SYSTEM. HOWEVER, THE CAR EXPERIENCES ANOTHER ISSUE WITH THE DISPLAY REGARDING SELECTING A BLUETOOTH DEVICE AND THE SCREEN APPEARS BLANK. FROM WHERE THE ISSUE DERIVES IS UNKNOWN TO PIN POINT. ONE POSSIBILITY IS THAT THE SYSTEM READS A CD RANDOMLY WITHOUT A DISK BEING INSIDE AND IT RESETS THE SYSTEM.
| NHTSA ID Number: | 11165403 |
|---|---|
| Consumer Location: | MISSION HILLS, CA |
| VIN: | KMHGC4DE0BU**** |
MY 2011 HYUNDAI GENESIS IS EXPERIENCING BRAKING FAILURE. I HAVE ALMOST HAD ACCIDENTS DUE TO MY CAR'S INABILITY TO COME TO A STOP IN A REASONABLE TIME, ESPECIALLY WHEN FOLLOWING VEHICLES THAT COME TO A SUDDEN STOP. THE PEDAL DEPRESSES ALMOST TO THE FLOOR AND IS VERY SPONGY. THE PROBLEM IS INTERMITTENT BUT CONSISTENT. I RESEARCHED THE ISSUE AND FOUND THAT THERE WAS A RECALL RELATED TO THIS ISSUE, BUT FOR SOME REASON, HYUNDAI EXCLUDED MY VIN DESPITE IT FALLING WITHIN THE MANUFACTURE PERIOD OF HYUNDAI CARS EXPERIENCING THE ISSUE. I TOOK THE CAR TO THE HYUNDAI DEALERSHIP AND THEY DIAGNOSED A FAILED ABS SYSTEM, SPECIFICALLY STATING THAT THE INTERNAL SEALS OF THE HECU (ESC UNIT) WERE WORN CAUSING POOR SEALING. THIS MAY BE RELATED TO THE CORROSIVE BRAKE FLUID THAT THEY REPLACED FOR THEIR CAMPAIGN TL6. UNDER HYUNDAI'S RECALL CAMPAIGN 114, THE HECU SYSTEM SHOULD HAVE BEEN INSPECTED AND REPAIRED OR REPLACED IN ADDITION TO CHANGING THE FLUID. HYUNDAI MERELY REPLACED THE FLUID. THIS HAS CAUSED A DANGEROUS SITUATION WITH MY BRAKING SYSTEM THAT COULD HAVE BEEN AVOIDED.
| NHTSA ID Number: | 11165624 |
|---|---|
| Consumer Location: | MISSION HILLS, CA |
| VIN: | KMHGC4DE0BU**** |
I PURCHASED MY USED PRE-CERTIFIED HYUNDAI GENESIS 20 11 CAR IN FEBRUARY 2014 AND SHORTLY THEREAFTER I FOUND THAT MY BRAKES WHICH ORIGINALLY WERE FIRM WOULD GO DOWN TO THE FLOOR OR NEARLY TO THE FLOOR WITHIN 6 MONTHS I DID SOME RESEARCH ON THE CAR AND FOUND THAT IN 2013 HYUNDAI CORPORATION ISSUED A RECALL ON THE ABS SYSTEM DO 2 CORROSIVE BRAKE FLUID THAT WAS COULD POTENTIALLY CORRODE THE ABS SYSTEM AND 2013 THE BRAKE FLUID WAS REPLACED ON MY CAR PRIOR TO MY PURCHASE. HOWEVER HYUNDAI DID NOT INSPECT WHETHER ABS SYSTEMS HAD ALREADY BEEN DAMAGED BY THIS CORROSIVE BRAKE FLUID AND MERELY REPLACED IT MY CAR HAS AN ABS SYSTEM THAT HAS BEEN TESTED AND IT FAILS. THE BRAKE PEDAL ON MY CAR NEARLY TOUCHES THE FLOOR AND IT IS DIFFICULT TO STOP THE CAR SAFELY. I WAS DRIVING IN THE RAIN RECENTLY AND JUST MISSED HITTING A CAR THAT STOPPED SUDDENLY.
| NHTSA ID Number: | 11154660 |
|---|---|
| Consumer Location: | WARRINGTON, PA |
| VIN: | KMHGC4DE3BU**** |
STEERING IS EXTREMELY TIGHT AND DIFFICULT TO TURN. BRAKE FAILURE, HAD IT CHECKED OUT BY THE DEALER WHO "FIXED" IT, HOWEVER, THE PROBLEM CAME BACK ON AFTER 3 WEEKS.
| NHTSA ID Number: | 11154154 |
|---|---|
| Consumer Location: | WESTERVILLE, OH |
| VIN: | KMHGC4DF9BU**** |
NHTSA CAMPAIGN NUMBER: 13V-489 HYUNDAI NOTICE 13-01-006 CAMPAIGN 114. I HAVE HAD MY BRAKE PEDAL GO ALMOST ALL THE WAY TO THE FLOOR 3 TIMES NOW IN THE LAST 2 MONTHS. THIS IS EXTREMELY DANGEROUS AND LUCKILY I HAVE BEEN ABLE TO STOP IN TIME NOT TO CAUSE AN ACCIDENT. REVIEW OF THE HYUNDAI FORUM INDICATES THAT MY ABS MODULE OR HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) IS FAILING. BRAKE PEDAL FEEL WILL THEN GO BACK TO NORMAL AFTER I RESTART THE CAR SEVERAL TIMES. I HAVE AN APPOINTMENT WITH DENNIS HYUNDAI IN COLUMBUS, OH TODAY AND I HOPE THEY ARE WILLING TO REPLACE THE ABS MODULE FOR FREE AS REQUIRED.
| NHTSA ID Number: | 11124645 |
|---|---|
| Consumer Location: | BLUFFTON, SC |
| VIN: | KMHGC4DE8BU**** |
SINCE PURCHASING THE CAR, USED, IN 2014, WE HAVE HAD NUMEROUS, RANDOM INSTANCES WHERE THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. IT'S HAPPENED IN ALL TYPES OF WEATHER AND TEMPERATURES. WE PRESENTLY HAVE AROUND 76K MILES. I'VE HAD THE CAR IN FOR CHECKUPS TO OUR MECHANIC TWICE, WITH NO FINDINGS. THE PROBLEM HAPPENED AGAIN THIS MORNING, WHILE MY WIFE, WHO IS 9MO PREGNANT WAS DRIVING TO WORK. UNTIL TODAY I DID NOT RESEARCH THE ISSUE ONLINE. I FOUND TODAY THAT OUR CAR WAS AMONG THE BATCH THAT DID EVENTUALLY GET THE FLUID SWAP DONE(RECALL). OURS WAS DONE WHEN WE BOUGHT IT. THEY DID NOT INFORM US THAT THE PROBLEM WAS ACTUALLY THE HECU UNIT. TODAY, I CALLED OUR LOCAL HYUNDAI DEALER, WHO TOLD ME THEY WOULD BE GLAD TO REPLACE IT, BUT THAT WE WOULD BE PAYING FOR IT ALL. I HAVE LOVED THE CAR, BUT I'M FAIRLY DISGUSTED THAT HYUNDAI HAS SO MANY DOCUMENTED CASES OF THIS PART FAILING, YET WILL NOT REPLACE IT. THE BRAKE PEDAL, AT ANY SPEED, RANDOMLY LOSES PRESSURE, AND GOES ALL THE WAY TO THE FLOOR. ONCE THERE, THEY FEEL LIKE THE BRAKE PADS FELL OUT. THE VEHICLE STOPS, BUT VERY ABRUPTLY. ITS TERRIFYING. THE LAST TIME IT HAPPENED WAS ROUGHLY MAY 2018. DOES NOT SEEM TO MATTER IF WE ARE PULLING OUT OF THE GARAGE, RIDING THROUGH THE NEIGHBORHOOD, OR DRIVING ON THE HIGHWAY. HAPPENS IN ALL VARIETY OF SITUATIONS. TONIGHT, WE LEFT THE CAR AT MY IN-LAWS BECAUSE MY WIFE IS AFRAID TO DRIVE HER OWN CAR.
| NHTSA ID Number: | 11120155 |
|---|---|
| Consumer Location: | HIALEAH, FL |
| VIN: | KMHGC4DF6BU**** |
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE DID NOT RESPOND. THE CONTACT EXITED THE HIGHWAY AND PUMPED THE BRAKE PEDAL A FEW TIMES BEFORE THE VEHICLE WAS ABLE TO STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TOWED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 36,330.
| NHTSA ID Number: | 11114378 |
|---|---|
| Consumer Location: | KATY, TX |
| VIN: | KMHGC4DE1BU**** |
EVERY TIME I START MY CAR IN THE MORNING I GET THIS LOUD CLINKING NOISE LIKE SOMETHING IS RATTLING INSIDE THE ENGINE AND SOUNDS LIKE THE TIMING CHAIN . I HAVE TRIED EVERYTHING POSSIBLE TO FIX THIS I HAVE TAKEN IT TO HYUNDAI BEFORE AND THEY CHANGED OUT THE TENSION OR PULLEY AND OTHER THINGS I HAVE TAKEN IT TO GET HER BRAND NEW COMPRESSOR AFTER I JUST GOT A BRAND NEW COMPRESSOR I HAVE TRIED PUTTING FORCE AND 30 MOTOR OIL ON REGULAR INTERVALS BUT NOTHING SEEMS TO QUIET THAT LOUD NOISE DON'T UNDERSTAND WHAT'S GOING ON AND HYUNDAI HAD NO IDEA WHAT THE NOISE WAS.
| NHTSA ID Number: | 11112752 |
|---|---|
| Consumer Location: | LINDEN, NJ |
| VIN: | KMHGC4DF4BU**** |
WHILE DRIVING VEHICLE, THE LIGHTS SOME TIMES FLASH AND/OR THE VEHICLE STOPS RUNNING EVEN AT HIGHWAY SPEEDS.
| NHTSA ID Number: | 11112464 |
|---|---|
| Consumer Location: | ARLINGTON, WA |
| VIN: | KMHGC4DF0BU**** |
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE THE VEHICLE WAS STATIONARY ON AN INCLINE, THE ELECTRONIC PARKING BRAKE (EPB) INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE EPB FAILED TO RESPOND WHEN PROMPTED. AN INDEPENDENT MECHANIC REFERRED THE CONTACT TO LEE EVERETT HYUNDAI OF EVERETT (7800 EVERGREEN WAY, EVERETT, WASHINGTON 98203). THE DEALER DIAGNOSED THAT THE EPB WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
| NHTSA ID Number: | 11105405 |
|---|---|
| Consumer Location: | FARMINGVILLE, NY |
| VIN: | KMHGC4DEXBU**** |
MY H.E.C.U. IS FAILING JUST LIKE THE RECALL 13V48900 STATES.. MY BRAKES HAVE ON THREE OCCASIONS FAILED WHICH ALMOST RESULTED IN A SERIOUS ACCIDENT.I BROUGHT THIS TO HYUNDAI ATTENTION. BUT THEY TELL ME THERE'S NOTHING THEY CAN DO ABOUT IT. IT'S ON ME. NOW MY CAR IS UP FOR INSPECTION AND IT WON'T PASS BECAUSE OF THIS ISSUE..IT WILL COST ME $500.00 FOR THE MECHANIC TO REPLACE THE MASTER CYLINDER JUST TO PASS INSPECTION...IF THERE'S A DEFECT IN THE FLUID WHICH CAUSES CORROSION, AND NOW THE MASTER CYLINDER AND H.E.C.U. ARE NOT HOLDING PRESSURE..THE RECALL STATES THIS IS A COMMON PROBLEM,,WHY DO I HAVE TO BE MADE PAY FOR SOMETHING THAT IS A WELL DOCUMENTED DEFECT.. IF I OR A MEMBER OF MY FAMILY GET INTO AN ACCIDENT HYUNDAI HAS BEEN MADE AWARE OF ISSUE. *JS
| NHTSA ID Number: | 11103492 |
|---|---|
| Consumer Location: | SAN DIEGO, CA |
| VIN: | **** |
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE REVERSING. EACH TIME, THE CONTACT WAS ABLE TO CORRECT THE FAILURE BY OPENING AND CLOSING THE DRIVER'S DOOR. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS NOT AVAILABLE.
| NHTSA ID Number: | 11099059 |
|---|---|
| Consumer Location: | WINSTON-SALEM, NC |
| VIN: | KMHGC4DF9BU**** |
MY TAIL LIGHTS AND BRAKE LIGHTS STOPPED WORKING. REPLACED TAIL LIGHT SWITCH.DIDN'T SOLVE THE PROBLEM.
