Components: AIR BAGS SERVICE BRAKES
January 13, 2016
TBD
Condition
Run & Drive
Damage
Collision
Title
Clear
| Dynamic Head Restraints | Not Available |
|---|---|
| Head Restraint | Not Available |
| Advanced Belt Feature | Not Available |
| Adjustable Upper Belt Anchorage | Not Available |
| Seat Belt Reminder System | Driver |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Torso | Driver, Front Passenger, Rear Seat |
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Standard |
| Safety Power Windows (Anti-Pinch) locations | Driver, Front Passenger |
| NHTSA ID Number: | 10821570 |
|---|---|
| Consumer Location: | CARMEL, IN |
| VIN: | KMHGC4DE9AU**** |
TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS. WHILE DRIVING, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. AS A RESULT, THE VEHICLE CRASHED INTO A DITCH. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC). THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC ELECTRONIC CONTROL UNIT NEEDED TO BE REPLACED. THE PASSENGER FENDER NEEDED TO BE REPAIRED AND THE FRONT PASSENGER TIRE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
| NHTSA ID Number: | 10616402 |
|---|---|
| Consumer Location: | MONROE TOWNSHIP, NJ |
| VIN: | KMHGC4DE9AU**** |
BRAKES COMPLETELY FAILED AS I ENTERED NJ TURNPIKE. NO BRAKING POWER WAS RESTORED. DROVE IN LOWEST GEAR AND USED EMERGENCY BRAKE. SECOND INCIDENT WITH THIS CAR IN 6 WEEKS. *TR
| NHTSA ID Number: | 10466583 |
|---|---|
| Consumer Location: | DELRAY BEACH, FL |
| VIN: | KMHGC4DE9AU**** |
TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS EQUIPPED WITH DUNLOP SP5000M TIRES, SIZE: P235/50R18 97V. THE DOT NUMBER WAS UNKNOWN. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE AND THE DEALER NOTICED THAT ALL FOUR TIRES WERE ROTTED AND CRACKED. THE DEALER RECOMMENDED THAT THE TIRES BE REPLACED. THE DEALER INFORMED HIM THAT THERE WERE NO RECALLS FOR THE TIRES AND THAT HE NEEDED TO CONTACT THE MANUFACTURER OF THE TIRES FOR ASSISTANCE. THE CONTACT TOOK THE VEHICLE TO THE MANUFACTURER, WHO REPLACED ALL FOUR TIRES AT A DISCOUNTED COST. THE TIRE MANUFACTURER INFORMED HIM THAT THERE WERE NO RECALLS OR WARRANTY FOR THE TIRES. THE FAILURE MILEAGE ON THE VEHICLE AND TIRES WAS 13,000. THE CURRENT MILEAGE WAS 15,000.
| NHTSA ID Number: | 11435407 |
|---|---|
| Consumer Location: | NORMAN, OK |
| VIN: | KMHHU6KH4AU**** |
The contact owns a 2010 Hyundai Genesis Coupe. The contact stated that while attempting to stop the vehicle, the brake pedal traveled to the floor and the stopping distance was extended. To stop the vehicle the brake pedal had to be pumped multiple times. The cause of the failure was not yet determined. The local dealer and manufacturer were both contacted regarding the failure and the contact was informed that the VIN was not included in the NHTSA Campaign Number: 13V489000 (Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 79,000.
| NHTSA ID Number: | 11434642 |
|---|---|
| Consumer Location: | HENRICO, VA |
| VIN: | Kmhgc4de2au**** |
While attempting to brake on exit ramp off an interstate highway, the brake pedal was depressed almost to the floorboard with minimal slowing. The brakes were pumped several times with slowing vehicle speed. Fortunately, the exit ramp was long enough to allow a safe stop. Pedal remains soft and spongy. No warning lights are on. Brakes functioned normally until this incident at 138,200 miles. However, master cylinder was replaced at 102,000 miles for a similar problem at an independent auto shop. I am awaiting a dealer repair time. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
| NHTSA ID Number: | 11426655 |
|---|---|
| Consumer Location: | STATEN ISLAND, NY |
| VIN: | KMHGC4DE3AU**** |
The contact owns a 2010 Hyundai Genesis. The contact stated that the electronic braking system (EBS) warning light was illuminated. The contact stated that he attempted to activate the parking brake however, the parking brake failed to engage. The contact took the vehicle to the local dealer to be diagnosed and was informed that the Electronic Parking Brake (EPB) module needed to be replaced. The vehicle was not yet repaired. The manufacturer had not been informed of the failure. The failure mileage was 23,763.
| NHTSA ID Number: | 11416322 |
|---|---|
| Consumer Location: | WILMINGTON, OH |
| VIN: | KMHHT6KDXAU**** |
THE VEHICLE BRAKE LIGHTS STOP WORKING. THE CAR WILL NOT START NORMALLY AND WILL NOT SHIFT NORMALLY. A FUSS WILL FAIL OVER AND OVER AGAIN. HYUNDAI DEALER IDENTIFIED THAT THE HECU IS FAULTY.
| NHTSA ID Number: | 11382919 |
|---|---|
| Consumer Location: | TORRANCE, CA |
| VIN: | KMHGC4DE1AU**** |
VEHICLE SUDDENLY LOSES ACCELERATION AND DROPS TO A MAXIMUM SPEED OF 20 MPH. CHECK ENGINE LIGHT TURNS ON BUT GOES AWAY AFTER SHUTTING DOWN THE CAR AND LEAVING IT ON STANDBY FOR A FEW MINUTES. OCCURS EVERY FEW HUNDREDS MILES. IT'S HAPPENED WHILE THE CAR IS IN MOTION, BOTH ON THE STREET AND HIGHWAY.
| NHTSA ID Number: | 11350217 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | KMHHT6KD3AU**** |
TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS COUPE. THE CONTACT STATED THAT WATER LEAKED INTO THE VEHICLE WHENEVER IT RAINED. THE CONTACT STATED THAT PUDDLES OF WATER FORMED ON THE FLOORS OF THE FRONT AND REAR PASSENGER'S SIDE SEATS. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
| NHTSA ID Number: | 11299691 |
|---|---|
| Consumer Location: | POTOMAC, MD |
| VIN: | KMHGC4DE5AU**** |
BRAKE PEDAL SUDDENLY BECOMES SOFT. FRONT BRAKE PADS WERE REPLACED 10/15/19. PROBLEM CORRECTED FOR THREE MONTH. PEDAL SUDDENLY VERY SOFT WITHOUT WARNING. CAR WILL STOP BUT NOT AS EXPECTED. DANGEROUS IF NOT ANTICIPATED. DIAGNOSED AS HYDRAULIC CONTROL MODULE. ESTIMATED COST TO REPAIR $3800.
| NHTSA ID Number: | 11282656 |
|---|---|
| Consumer Location: | CORTLANDT MANOR, NY |
| VIN: | KMHHT6KD3AU**** |
SPONGY BRAKE PEDAL GOES TO FLOOR AS IN RECALL 13V489000 WITH OTHER VEHICLES OF THIS MAKE AND TYPE, BUT NO RECALL ON THIS VEHICLE ALL OTHER REPAIRS STANDARD REPAIRS NOT CLEARING PROBLEM
| NHTSA ID Number: | 11280927 |
|---|---|
| Consumer Location: | CHARLOTTE, NC |
| VIN: | KMHGC4DF5AU**** |
WHILE DRIVING MY GENESIS 2010 SEDAN, THE BATTERY LIGHT ILLUMINATED, THEN THE POWER STEERING DID NOT RESPOND. I WAS ABOUT 1/2 MILES FROM MY HOUSE AND I HAD TO WRESTLE WITH MY STEERING WHEEL UNTIL I GOT HOME. THE SCARY PART WAS THAT I UNEXPECTEDLY LOST POWER STEERING DURING A TURN AT THE TRAFFIC LIGHT. LUCKILY, NO ON COMING TRAFFIC WAS NEAR AS I COMPLETED THE TURN ON THE OPPOSITE SLIDE OF THE STREET. I FORTUNATELY ARRIVE HOME, PARKED THE VEHICLE AND HAD IT TOWED TO THE MECHANICS. I LEARNED THAT THE ALTERNATOR WENT OUT AND SO DID THE BATTERY. LUCKLY, DURING THE TURN I DID NOT CRASH, BUT IT WAS VERY NERVOUS THE REST OF THE WAY.
| NHTSA ID Number: | 11266035 |
|---|---|
| Consumer Location: | IRON STATION, NC |
| VIN: | KMHGC4DFXAU**** |
I WAS DRIVING IN A GROCERY STORE PARKING LOT AND WENT OVER A SPEED BUMP AT MAYBE 2 MILES AN HOUR AND BOTH MY FRONT HEADREST DISCHARGED.
| NHTSA ID Number: | 11218512 |
|---|---|
| Consumer Location: | VISTA, CA |
| VIN: | KMHHU6KH1AU**** |
TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS COUPE. AFTER BEING PARKED FOR THREE MONTHS, THE VEHICLE FAILED TO START. THE CONTACT LOOKED UNDER THE HOOD AND FOUND RODENT EXCREMENT, FOOD PARTICLES, AND NOTICED THAT THE WIRING HARNESS WAS CHEWED THROUGH. THE VEHICLE WAS TOWED TO BOB BAKER HYUNDAI (LOCATED AT 5285 CAR COUNTRY DR, CARLSBAD, CA 92008, (760) 929-4900) WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT STATED THAT THE MECHANIC FAILED TO PROPERLY DIAGNOSE THE VEHICLE. THE REPAIR COST $1,300. THE CONTACT STATED THAT THE CHECK ENGINE AND TIRE PRESSURE MONITORING SYSTEM WARNING INDICATORS ILLUMINATED AFTER THE VEHICLE WAS REPAIRED. ADDITIONALLY, THE CONTACT WAS INFORMED THAT THE ENGINE'S WIRING HARNESS WAS SOY-BASED. AFTER THE VEHICLE WAS REPAIRED, IT FAILED TO OPERATE AS INTENDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,773.
| NHTSA ID Number: | 11208006 |
|---|---|
| Consumer Location: | WARNER ROBINS, GA |
| VIN: | KMHHT6KD4AU**** |
DRIVER LOST CONTROL OF VEHICLE GOING AROUND CURVE, CAR TURNED OUT AND SLID OFF THE ROAD, MAKING CONTACT WITH A TREE (REAR OF THE VEHICLE HIT THE TREE)
| NHTSA ID Number: | 11203955 |
|---|---|
| Consumer Location: | ASHKUM, IL |
| VIN: | KMHHT6KDXAU**** |
TEMPORARY SPARE SPLIT TREAD, NEVER USED
| NHTSA ID Number: | 11202742 |
|---|---|
| Consumer Location: | ASHKUM, IL |
| VIN: | KMHHT6KDXAU**** |
TEMPORARY SPARE HAS A SPLIT IN THE TREAD AREA. NEVER USED. TOOK IT OUT TO CLEAN TRUNK AND NOTICED A FLAT SPOT ON THE TREAD AND THEN THE TEAR.
| NHTSA ID Number: | 11176057 |
|---|---|
| Consumer Location: | GLENDALE, AZ |
| VIN: | KMHHU6KH6AU**** |
SUNROOF SPONTANEOUSLY SHATTERED ON THE HIGHWAY CAUSING PAINT DAMAGE AND CUTS ON MY HANDS. I WAS TRAVELING AT 65MPH GOING STRAIGHT.
| NHTSA ID Number: | 11173753 |
|---|---|
| Consumer Location: | GARY, IN |
| VIN: | KMHGC4DF7AU**** |
CAR SEEMS TO HAVE ELECTRICAL ISSUES IT JUST SHUTS OFF ETC JUST FOUND OUT I PURCHASED A LEMON ODOMETER ROLLBACK
| NHTSA ID Number: | 11166506 |
|---|---|
| Consumer Location: | AUSTIN, TX |
| VIN: | KMHGC4DEXAU**** |
TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP LIGHT, THE VEHICLE WENT INTO IDLE MODE. AFTER THE THIRD ATTEMPT OF DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE ACCELERATED RAPIDLY. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO ROUND ROCK AUTO GROUP (2301 N INTERSTATE 35, FRONTAGE RD #300, ROUND ROCK, TX, 78664 855 996-3127) WHERE THE PEDAL ASSEMBLY DASH ACCELERATOR WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,031. *TR..*BF *DT*JB
| NHTSA ID Number: | 11166210 |
|---|---|
| Consumer Location: | SULLIVAN, IL |
| VIN: | KMHHU6KH0AU**** |
MY CAR WENT AIRBORNE WHEN I HIT A RAILROAD CROSSING WITH A STEEP DROP OFF, LANDED IN A DITCH AND FLIPPED SEVERAL TIMES END OVER END, LANDING UPSIDE DOWN. I WAS AIRLIFTED TO AN AREA HOSPITAL. ONLY 1 OF THE 6 AIRBAGS DEPLOYED. I LOST FEELING IN THE SIDE OF MY FACE WHERE MY HEAD BROKE THE DRIVER'S SIDE WINDOW AND ALMOST BLED OUT. I NOW HAVE SEIZURES AND WAS RECENTLY FIRED FROM MY JOB DUE TO HAVING 2 SEIZURES AT WORK. I HAVE ONLY WORKED PART TIME IN THE LAST 2 YEARS. IF THE AIR BAGS HAD DEPLOYED, I WOULD'VE WALKED AWAY UNINJURED. I WAS ALSO TRAPPED WHEN MY HAND WENT THROUGH THE TOP WINDOW. I WAS LEFT HANGING AND HAD TO HOLD MY FACE WITH MY FREE HAND TO STOP THE BLEEDING UNTIL HELP ARRIVED. IF TOP AIRBAGS WOULD'VE DEPLOYED, MY HAND WOULDN'T HAVE BEEN CAUGHT UNDER THE VEHICLE. I EXPECTED ALL 6 AIRBAGS TO WORK WHEN I BOUGHT THIS VEHICLE. THE IMPACT OF THE CRASH SHOULD'VE MADE ALL THESE AIRBAGS DEPLOY. THE VEHICLE WAS COMPLETELY TOTALED.
| NHTSA ID Number: | 11164712 |
|---|---|
| Consumer Location: | ORANGEBURG, SC |
| VIN: | KMHGC4DE7AU**** |
HEADIGHTS TURN OFF FOR SEVERAL SECONDS WHILE DRIVING THEN COME ON AGAIN EVENTUALLY. BOTH HEADLAMPS GO OFF TOGETHER. HEADLIGHT SWITCH IN MANUAL ON POSITION, NOT THE AUTO ON/OFF POSITION WHICH I DO NOT USE.
| NHTSA ID Number: | 11160581 |
|---|---|
| Consumer Location: | CHANDLER, AZ |
| VIN: | KMHGC4DF7AU**** |
HELLO NHTSA ADMINISTRATOR, I BOUGHT A NEW HYUNDAI GENESIS IN MARCH 2010. AROUND AUGUST 2010, I HAD A SMALL FENDER BENDER IN THE PARKING LOT. TO KEEP WARRANTY INTACT ON THE CAR, HYUNDAI INSISTED THAT THE WIRING HARNESS ON THE CAR BE REPLACED, WHICH I DID FOR APPROXIMATELY $5000. SINCE THEN, I HAVE HAD MULTIPLE ELECTRONIC ITEMS GO BAD IN THE CAR. I REPLACED SOME OF THESE AT MY OWN EXPENSE. BUT THE PROBLEM HAS GOTTEN WORSE WITH SOME EXPENSIVE ELECTRONIC COMPONENTS GOING BAD OVER THE LAST 2 YEARS. IN NORMAL CIRCUMSTANCES, THESE COMPONENTS SHOULD NOT GO BAD OVER THE LIFE OF THE CAR, AND CERTAINLY NOT AT A FREQUENCY THAT THEY HAVE FAILED IN MY CAR. I ATTRIBUTE THESE FAILURES TO BAD/DEFECTIVE JOB DONE DURING WIRING HARNESS REPLACEMENT. BUT HYUNDAI HAS REFUSED TO ACCEPT RESPONSIBILITY SINCE THE CAR IS OUT OF WARRANTY. BELOW IS A LIST OF THE BAD COMPONENTS, APPROXIMATE DATE OF THE COMPONENT GOING BAD, WHETHER IT IS REPLACED/FIXED AND APPROXIMATE EXPENSE TO FIX THEM 1. TELESCOPIC STEERING WHEEL--2015--REPAIRED AS PART OF WARRANTY 2. POWER SWITCH ASSEMBLY DRIVER'S SEAT--JAN 2016--$236.19--PAID OUT-OF-POCKET TO GET IT REPLACED 3. JOG DIAL ASSEMBLY--OCT 2016--$1031.70--PAID OUT-OF-POCKET TO GET IT REPLACED 4. FRONT CABIN DOME LIGHT ASSEMBLY--FEB 2017--$376.91--PAID OUT-OF-POCKET TO GET IT REPLACED 5. SMART CRUISE CONTROL--MAR 2017--NOT REPLACED--DEALERSHIP GAVE ME A QUOTE OF ~$4500 TO REPLACE 6. PASSENGER CABIN DOME LIGHT ASSEMBLY--AUG 2017--NOT REPLACED--$4500 ESTIMATE TO REPLACE 7. MULTI DISC CD PLAYER--FEB 2018--NOT REPLACED--$1000 ESTIMATE TO REPLACE I WOULD LIKE NHTSA TO INVESTIGATE HYUNDAI FOR THIS MATTER AND FORCE THEM TO PAY FOR REPAIRS. AS A CONSUMER, I FEED CHEATED AND BEING FORCED TO DOUBLE PAY FOR REPAIRS - ONCE FOR THE WIRING HARNESS REPLACEMENT AND NOW FOR ALL PROBLEMS ATTRIBUTED TO IT. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
| NHTSA ID Number: | 11150862 |
|---|---|
| Consumer Location: | TUCSON, AZ |
| VIN: | KMHGC4DE5AU**** |
HEADLIGHTS FLASH WHEN SWITCHING FROM "AUTO" TO "ON" POSITION. OCCASIONALLY THE HEADLIGHTS IN THE "ON" POSITON WILL BLACKOUT FOR 2-5 SECONDS UNTIL HEADLIGHT STALK IS GIGGLED. THERE IS AN ELECTRICAL "NOISE" (LIKE A SHORT CIRCUIT SOUND...A "POP") WHEN SWITCHING FROM AUTO TO ON. THE TURN SIGNALS ALSO SEEM TO TRIGGER THE "SHORT CIRCUIT". ALL OF THESE CONDITIONS CAN OCCUR MOVING OR STANDING STILL.ON ANY TYPE OF ROADWAY.
| NHTSA ID Number: | 11115040 |
|---|---|
| Consumer Location: | CARY, NC |
| VIN: | KMHHU6KH4AU**** |
I FEEL LIKE THE TRANSITION ON THIS CAR IS A SAFETY HAZARD. IT LOCKS YOU OUT OF SECOND GEAR AT HIGH RPMS WHICH COULD BE DANGEROUS IN SOME SITUATIONS. ALSO FROM 5TH AND 6TH GEAR GRIND AND ARE HARD TO ACTUATE. A LOT OF PEOPLE ARE HAVING THIS PROBLEM.
| NHTSA ID Number: | 11091332 |
|---|---|
| Consumer Location: | WESLEY CHAPEL, FL |
| VIN: | KMHGC4DF3AU**** |
ENGINE CRANKS NORMALLY ATTEMPTING TO START. WHEN FAILED TO START, THE 'START' BUTTON IS PUSHED TO STOP THE ATTEMPT. TRIED AGAIN. TOOK 3 ATTEMPTS TO FINALLY START. ONCE STARTED THE ENGINE REVS AT HIGH RPM'S. WHEN PUT IN 'D' THE CAR LURCHES AND ACCELERATES WITHOUT PUSHING GAS PEDAL. IF THE CAR IS TURNED OFF AFTER STARTING AND RESTARTED, FAST ACCELERATION IS ELIMINATED. CAR HAS ULTIMATELY STARTED, BUT THE FEAR IS IT WILL GET WORSE AND ULTIMATELY FAIL TO START STRANDING THE DRIVER. CAR RUNS PERFECTLY IN NORMAL DRIVING ON THE HIGHWAY. THIS HAS OCCURRED ALMOST DAILY FOR 90 DAYS. HYUNDAI SERVICE: TAKEN TO HYUNDAI ON TWO OCCASIONS. THEY SAY THEY COULD NOT DUPLICATE PROBLEM AND NO COMPUTER ERROR CODES GENERATED. STUMPED! CAN DO NOTHING IF PROBLEM CAN'T BE DUPLICATED BY SERVICE TECH! KEEPING QUIET? NEW CONDITION 4/26/18! CAR HAS SHUT DOWN TWICE AT A STOP LIGHT, 4/26 AND 4/29. FEAR OF SHUTTING DOWN WHILE IN TRAFFIC AS REPORTED IN USER FORUMS. HYUNDAI USER FORUMS: DOZENS OF OWNERS DISCLOSE THAT THE PROBLEM IS WIDESPREAD ACROSS YEARS AND MODELS. REPORT THAT HYUNDAI DENIES THERE IS AN ISSUE WITH PROBLEMATIC STARTING AND STALLING AT LOW SPEEDS AND HIGH SPEEDS! OWNERS REPORT FEAR OF SERIOUS ACCIDENT IF THE CAR STALLS ON THE HIGHWAY, ENTERING TRAFFIC OR MAKING TURNS ACROSS TRAFFIC.
| NHTSA ID Number: | 11088561 |
|---|---|
| Consumer Location: | MURPHY, NC |
| VIN: | KMHGC4DF1AU**** |
TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED TO ILLUMINATE. A DEALER HAD NOT DIAGNOSED THE VEHICLE. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS SERVICED PER AN UNKNOWN RECALL CAMPAIGN IN 2014 AND 2016; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V113000 (SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
| NHTSA ID Number: | 11076720 |
|---|---|
| Consumer Location: | LANSING, MI |
| VIN: | KMHGC4DF2AU**** |
TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL EXCESSIVELY IN ORDER TO STOP THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SUBURBAN HYUNDAI (1814 MAPLELAWN DR, TROY, MI) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST SINCE THE MASTER CYLINDER WAS NOT PART OF A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
| NHTSA ID Number: | 11067001 |
|---|---|
| Consumer Location: | LITTLE FERRY, NJ |
| VIN: | **** |
TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS COUPE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE LOST POWER AND RESTARTED AFTER ONE ATTEMPT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER ADVISED THE CONTACT THAT THERE WERE NO RECALLS AND A CASE WAS OPENED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
| NHTSA ID Number: | 11058212 |
|---|---|
| Consumer Location: | SCHAUMBURG, IL |
| VIN: | KMHGC4DE4AU**** |
BRAKE PEDAL ONE 2 OCCASIONS WHILE APPLYING THE BRAKE WENT ALL THE WAY TO THE FLOOR WITH VERY DIMINISHED STOPPING POWER THE FIRST TIME WAS ON THE HIGHWAY A FEW MONTHS AGO AND THE SECOND TIME THIS HAPPENED WAS DECEMBER 31 2017 I DROVE THE CAR HOME AND DID NOT DRIVE IT TILL TUESDAY, JAN 2ND, 2018 WHEN IT DROVE IT SLOWLY TO THE DEALER ON THE WAY THERE THE PEDAL GOT FIRMER BUT STILL SPONGY NOT NORMAL THE DEALER CAN'T FIND THE PROBLEM AND WILL NOT HELP ME I'M AFRAID TO DRIVE THE CAR
| NHTSA ID Number: | 11052356 |
|---|---|
| Consumer Location: | SULLIVAN, IL |
| VIN: | KMHHU6KH0AU**** |
TL* THE CONTACT OWNED A 2010 HYUNDAI GENESIS COUPE. WHILE DRIVING 55 MPH OVER A RAILROAD TRACK, THE VEHICLE DROVE OVER A DITCH, WENT AIRBORNE, AND LANDED ON THE OPPOSITE SIDE OF THE ROAD. AS A RESULT, THE VEHICLE CRASHED INTO A CULVERT PIPE AND THE VEHICLE ROLLED 3-5 TIMES. ONLY THE FRONT DRIVER'S AIR BAG DEPLOYED. THE OVERHEAD AND SIDE AIR BAGS DID NOT DEPLOY IN THE VEHICLE. THE CONTACT SUSTAINED LACERATIONS AND BROKEN BONES ON THE FACE AND BODY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD, BUT WAS NOT REPAIRED. THE VEHICLE WAS DESTROYED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 88,000.
| NHTSA ID Number: | 11023399 |
|---|---|
| Consumer Location: | HEPHZIBAH, GA |
| VIN: | **** |
THERE IS A SPLIT ACROSS MY DASH WERE THE AIR BIG IS I CALL THE MAIN OFFICE AND I WAS TOLD THAT THEY WILL NOT FIX IT.MY CONCERN IS MY FAMILY SAFETY
| NHTSA ID Number: | 11020304 |
|---|---|
| Consumer Location: | PRINCETON, NJ |
| VIN: | KMHGC4DF9AU**** |
BACKGROUND: AM ORIGINAL OWNER OF THIS 2010 HYUNDAI GENESIS THAT WAS PURCHASED JULY 31, 2010 AND THAT CURRENTLY HAS LESS THAN 35,000 MILES ON IT. ISSUE: UNEXPECTEDLY, THE BRAKES BECAME "SQUISHY" (I.E. BRAKE PEDAL DEPRESSED A LONG DISTANCE BEFORE ENGAGING BRAKES). ADVISED BY HYUNDAI DEALER THAT IT IS A FAULTY HECU UNIT AND NEEDS TO BE REPLACED FOR $3,800. NOTE: THE BRAKE FLUID WAS REPLACED IN APRIL 2013 AND THE HECU UNIT WAS SUPPOSEDLY INSPECTED IN JANUARY 2014. I BELIEVE THESE WERE DONE IN RESPONSE TO PRIOR RECALLS. THAT SAID, UPON SOME FURTHER READING ON THE INTERNET, I AM UNDER THE IMPRESSION THAT WHEN THIS PROBLEM WAS PREVIOUSLY IDENTIFIED FOR RECALL, THE RECALL SHOULD HAVE RESULTED IN MY HECU UNIT BEING REPLACED, NOT JUST INSPECTED. I INTEND TO RAISE THIS ISSUE WITH THE HYUNDAI DEALER AND, HOPEFULLY, HYUNDAI WILL STAND BEHIND THE REPLACEMENT OF THE HECU UNIT WITHOUT CHARGING ME.
| NHTSA ID Number: | 10995753 |
|---|---|
| Consumer Location: | GARDENA, CA |
| VIN: | KMHHU6KH9AU**** |
WHEN APPLYING PRESSURE TO MY BRAKE PETAL, THE CAR DID NOT STOP. I ALMOST WAS INVOLVED IN A FEW REAR END COLLISONS. IT WAS VERY SCARY! DEALERSHIP CHECKED THE BRAKES AND NOTHING IS WRONG. I NEED TO DO A MASTER CYLINDER CHANGE. UNFORTUNATELY, MY CAR IS NO LONGER UNDER WARRANTY. CURRENTLY, IT HAS 53,000 MILES ONLY. NO RECALL FOR MY VEHICLE.
| NHTSA ID Number: | 10986080 |
|---|---|
| Consumer Location: | RICHMOND, VA |
| VIN: | KMHGC4DF7AU**** |
THE AIR BAG SENSOR INDICATOR IS ON AND IT WON'T GO OFF. THE DEALERSHIP AT HYUNDAI WEST BROAD ST IS TELLING ME THAT IT NEEDS A PODS ECU, WHICH COST 3,000.00 AND I TOLD THEM THEIR IS A RECALL ON THE GENESIS COUPE/2010 FOR THE SAME ISSUE AND WHY ISN'T THIS COVER BY HYUNDAI FOR THE GENESIS SEDAN? THEY WILL NOT ACKNOWLEDGE THIS NOR WILL THEY CALL HYUNDAI AND ASK WHY ISN'T THIS SAME DEFECT COVER FOR THE SEDAN JUST LIKE IT IS FOR THE GENESIS COUPE? WEST BROAD HYUNDAI DEALERSHIP IN RICHMOND, VA. WANTS TO CHARGED ME $3,500.00 TO FIX THIS PROBLEM ON MY CAR SO IT WILL PASS STATE INSPECTION.
| NHTSA ID Number: | 10986083 |
|---|---|
| Consumer Location: | RICHMOND, VA |
| VIN: | KMHGC4DF7AU**** |
THE TMPS LIGHT WILL NOT GO OFF. WEST BROAD HYUNDAI DEALERSHIP IN RICHMOND, VA. WANTS TO CHARGE ME TO FIX THE PROBLEM BUT NOT KNOWING WHY IT'S HAPPENING. THEY HAVE RESET IT BU TIT KEEPS COMING BACK ON.
| NHTSA ID Number: | 10985676 |
|---|---|
| Consumer Location: | FAIRFAX, VA |
| VIN: | KMHGC4DE0AU**** |
PARTIAL LOSS OF BRAKING - WHILE TRAVELING DOWN THE HIGHWAY AT 45 MPH THE VEHICLES IN FRONT OF ME ABRUPTLY SLOWED DOWN REQUIRING ME TO QUICKLY APPLY MY BRAKES. UPON APPLICATION OF MY BRAKES, I STARTED TO SLOW DOWN AND THEN THE BRAKE PEDAL SUDDENLY RELEASED, PROVIDING LIMITED BRAKING. I CONTINUED TO PUSH THE BRAKE PEDAL TOWARDS THE FLOOR AND THE VEHICLE CAME TO A STOP BUT IT REQUIRED A LONGER STOPPING DISTANCE THAN NORMAL.*BF UPDATED 9/28/18*JB
| NHTSA ID Number: | 10981101 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | KMHHT6KD4AU**** |
I BOUGHT THE CAR USED WITH 32,500 MILES. FROM DAY 1 THERE WAS A GRIND GOING INTO 5TH GEAR. THIS WAS A KNOWN PROBLEM, BUT NO TSB OR RECALL WAS EVER SENT OUT ABOUT IT. JUST A TSB TO CHANGE THE FLUID . AT 82,000 MILES THE 5TH GEAR SYNCHRO BROKE. I HAD TO BUY A USED TRANSMISSION FROM THE JUNK YARD AND HAD IT INSTALLED FOR $820 TOTAL INCLUDING THE TRANSMISSION, LABOR AND FLUID. WHY WOULD THEY CLAIM THEY HAVE A 10 YEAR/100,000 MILE POWERTRAIN WARRANTY, WHEN IT ONLY COVERS THE FIRST OWNER. AND WHY WOULD THEY KNOW ABOUT THE 5TH GEAR GRIND AND NOT DO ANYTHING ABOUT IT.
| NHTSA ID Number: | 10970419 |
|---|---|
| Consumer Location: | MASON, OH |
| VIN: | KMHGC4DE3AU**** |
BREAKS FAILED. TAKING EXIT FROM HIGHWAY AND THE CAR WOULDN'T STOP AS THE BREAKS WOULD WORK. WAS VERY FORTUNATE TO HAVE FOUND GAP BETWEEN TWO LANES AND AVOIDED A MAJOR ACCIDENT. DEALER CONFIRMED THE BREAKS FAILED AND THERE HAVE BEEN NUMEROUS BREAK FAILURES REPORTED WITH GENESSIS. HAD RECENTLY GOT BREAKS CHECKED AND WAS TOLD 'EVERY THING IS FINE'. QUESTION IS WHY DIDN'T HYUNDAI DO A RECALL AND PROACTIVELY REPLACE MY BREAK SYSTEM? ONE WHOLE DAY OF SUSPENSE ABOUT HOW MUCH IT WILL COST ME... AND I WAS TOLD HYUNDAI WOULD COVER THE COST OF REPLACEMENT AS IT WAS A KNOWN PROBLEM. DEALER CALLED IT 'GOODWILL WARRANTY'.
| NHTSA ID Number: | 10957903 |
|---|---|
| Consumer Location: | COLUMBIA, SC |
| VIN: | KMHGC4DF4AU**** |
I HAVE COMPLAINED AT LEAST 2 OR 3 TIMES CONCERNING A SUDDEN ACCELERATION FROM THE STOP POSITION. THE ENGINE REVS UP AND THE CAR TAKES OFF WITHOUT MY DOING IT. I'VE REPORTED THIS IN 2014, AND 2016 - NOW I SEE THERE'S A RECALL FOR THE TRANSMISSION BUT MY CAR ISN'T ONE OF THEM? REALLY...
