Components: STRUCTURE
August 17, 2021
TBD
Condition
Run & Drive
Damage
Collision
Title
Clear
| Rearview Video Systems | Not Available |
|---|
| Dynamic Head Restraints | Driver, Front Passenger |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Not Available |
| Seat Belt Reminder System | Driver |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger |
| Torso/Pelvis | Driver, Front Passenger |
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Available |
| Safety Power Windows (Anti-Pinch) locations | Driver, Front Passenger |
| NHTSA ID Number: | 11429499 |
|---|---|
| Consumer Location: | NEW BERN, NC |
| VIN: | KMHGN4JE0FU**** |
The rear passenger door will not open from inside or from outside of the vehicle. The door lock mechanism has failed internally while the door was shut. This causes a safety issue as passengers are not able to exit the vehicle in an emergency event. Worse, a child car seat is not able to be accessed as the door will not open. There are not warning lights in the vehicle to alert you that the door lock/handle mechanism has failed. Hyundai/Genesis will not repair the defective components under warranty, as they consider it a wear item. As the door will not open it is extremely difficult to repair this issue. The door panel has to be cut off which renders it destroyed. The door lock/latch mechanism has failed at 60000 miles and with a vehicle that is 6 years old. This is a huge safety issue as people will become trapped in a crash, which can lead to injury and loss of life.
| NHTSA ID Number: | 11398046 |
|---|---|
| Consumer Location: | MACON, GA |
| VIN: | KMHGN4JE0FU**** |
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SEIZED AS THE BATTERY, SERVICE KEY, TEMPTUER CONTROL WARNING LIGHT ILLUMINATED. AN ABNORMAL ODOR APPEARED. THE CONTACT MANAGED TO COAST THE VEHICLE TO THE SHOULDER, TURN THE VEHICLE OFF AND ON WHICH FAILED TO START. THE VEHICLE WAS TOWED TO FIVE STAR HYUNDAI OF MACON 3010 RIVERSIDE DR, MACON, GA 31210 (478) 345-8927 HOWEVER IT WAS UNABLE TO DUPLICATE THE ISSUE. THE VEHICLE WAS TEST DROVE AFTER THE TECHNICIAN RESTARTED THE VEHICLE; STILL UNABLE TO DUPLICATE THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMEDIATELY. THE VEHICLE WAS TOWED TWICE TO THE DEALER. THE VEHICLE HAD BEEN SEEN AT THE DEALER OVER 10 TIMES. THE CONTACT FEELS UNSAFE DRIVING THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. NHTSA CAMPAIGN NUMBER: 16V575000(ELECTRICAL SYSTEM) WAS MENTIONED AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
| NHTSA ID Number: | 11348545 |
|---|---|
| Consumer Location: | DUNWOODY, GA |
| VIN: | KMHGN4JE0FU**** |
WHILE APPROACHING A RED LIGHT ON A CITY STREET WITH ONCOMING TRAFFIC, BRAKES WERE APPLIED. THE CAR STARTED JERKING VIOLENTLY, AND THE BRAKES WERE NOT WORKING. THE CAR THEN LOST POWER AND THEN POWER STEERING. FORTUNATELY, I WAS ABLE TO MAN HANDLE THE CAR INTO A HARD RIGHT AND AVOID AN ACCIDENT. THIS WAS A LIFE THREATENING SITUATION. THE CAR WAS TOWED TO JIM ELLIS HYUNDAI, 5785 PEACHTREE IND. BLVD., CHAMBLEE GA FOR REPAIR. THE SHOP WAS UNABLE TO REPLICATE ANY PROBLEM AND DID NOT FIX ANYTHING RELATED TO BRAKES OR POWER STEERING. THE CAR WAS PURCHASED BACK BY THE DEALER AND SENT TO AUCTION TO BE SOLD. SO MUCH FOR THE NEXT OWNER.....
| NHTSA ID Number: | 11326679 |
|---|---|
| Consumer Location: | CHEVERLY, MD |
| VIN: | KMHGN4JE0FU**** |
STEERING WHEEL HOLDS IN POSITION DURING TURNS AND REQUIRE OPPOSITION FORCE TO RELEASE IT. RESEARCHED THIS ONLINE AND FOUND OTHER PEOPLE HAVING THE SAME ISSUE AND MAY REQUIRE A NEW STEERING RACK.
| NHTSA ID Number: | 11287085 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | KMHGN4JE0FU**** |
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. WHILE DRIVING 25 MPH IN INCLEMENT WEATHER, THE WINDOWS FOGGED UP. THE CONTACT STATED THAT THE DEFROSTER WAS ACTIVATED, BUT FAILED TO CLEAR THE WINDOWS. THE CONTACT STATED THAT IT WAS DIFFICULT TO SEE OUT OF THE WINDOWS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT PREVIOUSLY CONTACTED HYUNDAI GREENFIELD (6133 S 27TH ST, GREENFIELD, WI 53221, (414) 238-2000) AND INFORMED THEM OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
| NHTSA ID Number: | 11204166 |
|---|---|
| Consumer Location: | PHOENIX, AZ |
| VIN: | KMHGN4JE0FU**** |
I'VE HAD TO REPLACE THE TURN SIGNAL BULBS SEVERAL TIMES (3 TIMES SO FAR). THE 2015 MODEL USES ONE LIGHT TO FUNCTION AS BOTH THE DAYTIME RUNNING LIGHT AND ALSO AS THE TURN SIGNAL. IT LOOKS TO ME LIKE THEY OVERHEAT AND IT WAS PROBABLY A BAD DESIGN IN MY OPINION. I FEEL LIKE HYUNDAI NEEDS TO STRONGLY CONSIDER A RECALL TO RECTIFY THIS ONGOING PROBLEM. I DON'T EVER REMEMBER HAVING TO REPLACE A TURN SIGNAL ON ANY OF THE VEHICLES I'VE EVER OWNED AND IT SEEMS THIS WILL BE AN ONGOING PROBLEM. IT CREATES A BIT OF A SAFETY ISSUE TOO - BEING WITHOUT A FRONT TURN SIGNAL WHEN THIS HAPPENS. I PUT MARCH 16 BELOW AS THAT WAS THE MOST RECENT OCCURRENCE.
| NHTSA ID Number: | 11104025 |
|---|---|
| Consumer Location: | WILLIAMSBURG, MI |
| VIN: | KMHGN4JE0FU**** |
THIS CAR LOSES CONTROL ON ICE COVERED ROADS, AND HAS HAPPENED NUMEROUS TIMES. THE CAR APPEARS TO BE OVER CORRECTING WHEN ROADS ARE ICE COVERED. THE REAREND OF THE CAR BEGINS TO SLIP FROM SIDE-TO-SIDE BEGINNING AT SPEEDS OF AROUND 40/45 MPH. THE PROBLEM IS, IT DOES NOT HAPPEN ALL THE TIME. IT IS LIKE THERE IS SOMETHING WRONG WITH A STABILITY MODULE OR SOMETHING. DEALER SAY THERE IS NOTHING THEY CAN DO UNLESS THEY CAN RECREATE THE PROBLEM. A VERY SCARY SITUATION WHEN IT OCCURS.
| NHTSA ID Number: | 10854784 |
|---|---|
| Consumer Location: | SOUTH WINDHAM, CT |
| VIN: | KMHGN4JE0FU**** |
AFTER TIRE RECALL AND COMPUTER UPDATE WE FIRST NOTICED A VIBRATION OR SHUDDER FOR THE FIRST FEW MILES. DEALER EVENTUALLY CHANGED 23 SEPARATE TIRES AND PROBLEM PERSISTS. M. STAHL OF HYUNDAI STATES THIS IS A CHARACTERISTIC OF LOW PROFILE TIRES. ELECTRICAL PROBLEMS BEGAN SHOWING UP ON A ROTATING BASIS. INCLUDING, PARK ASSIST NOT WORKING REGULARLY. VENTILATION CHANGING ON ITS OWN. BLIND SPOT INDICATORS NOT WORKING. REAR WINDOWS NOT WORKING. HEATED SEATS NOT HEATING. DASH DISPLAY CHANGES ON IT'S OWN. FOLDING MIRRORS NOT FOLDING AS THEY SHOULD. CAR WENT DEAD ONCE. ZERO ACCELERATION TWICE WHEN MERGING INTO TRAFFIC. SMART TRUNK NOT FUNCTIONING. VENTS BLOWING ICE COLD AIR WITHOUT AC BEING ON. MOST OF THESE HAVE BEEN PHOTOGRAPHED OR VIDEOD. DEALER EMPLOYEES HAVE ALSO WITNESSED MOST OF THESE. OCCURRENCES HAVE BEEN IN ALL DRIVING CONDITIONS FROM STATIONARY, BACK ROADS AND HIGHWAYS. I HAVE ALL REPAIR ORDERS DOCUMENTING OVER 60 DAYS OF LOSS OF USE WHILE CAR WAS AT THE DEALER.
| NHTSA ID Number: | 10825044 |
|---|---|
| Consumer Location: | BOLINGBROOK, IL |
| VIN: | KMHGN4JE0FU**** |
I WAS TRAVELING EAST ON I94 IN MINNEAPOLIS IN SNOWY WEATHER AT ABOUT 9:30 PM ON FEB 7.. TEMP AT 16 DEGREES. NEEDED TO USE THE WINDSHIELD WASHERS. WHEN I TURNED THEM ON THERE WAS NO WASHER FLUID BUT THE WIPERS WENT ON. MY WINDSHIELD BECAME COMPLETELY OBSCURED. I HAD TO TURN ON MY FLASHERS, STOP TRAFFIC IN THAT LANE IN HEAVY TRAFFIC AND HAD A DANGEROUS AND HARD TIME GETTING TO THE SHOULDER. TURNS OUT THE FLUID WAS FROZEN. I USED SNOW TO CLEAR THE WINDSHIELD. IT HAS NOW FROZEN 4 TIMES IN COLD TEMPS. I HAVE HAD IT FREEZE AT TEMPS AS HIGH AS 18 DEGREES. I RETURNS TO WORKING CONDITION AT ABOUT 28 OR 29 DEGREES. HYUNDAI IN AURORA ILLINOIS PUTS THE FLUID IN WHEN I GET AN OIL CHANGE AND I NEVER PUT FLUID IN. WHEN IT WORKS THERE APPEARS TO BE SOMETHING BESIDES PURE WATER IN THE FLUID AS I OBSERVE A 'SUDSING' EFFECT. DURING MY LAST OIL VISIT ON FEB 9 AT A TEMP OF 18 DEGREES, I HAD A HYUNDAI EMPLOYEE CONFIRM THAT THE FLUID WAS FROZEN AND THE WASHERS DID NOT PROVIDE ANY FLUID WHILE THE WIPERS ACTIVATED.
| NHTSA ID Number: | 10809624 |
|---|---|
| Consumer Location: | SEATTLE, WA |
| VIN: | KMHGN4JE0FU**** |
2015 GENESIS 11 MONTHS OLD WITH 6,100 MILES. THE SUNROOF WEATHER SEAL IS DEFECTIVE AND SEPARATING FROM THE GLASS. DEALER AND FACTORY ACKNOWLEDGE THE DEFECT ($3,500 COST TO REPAIR) BUT REFUSED TO BUY BACK THE CAR. THIS IS MY 4TH GENESIS: THE 2ND AND 3RD CARS WERE DEFECTIVE, THE 1ST WAS SOLD TO ME WITHOUT FEATURES I WANTED AND WAS TOLD WERE IN THE CAR I FIRST BOUGHT. MY ISSUE WITH THIS DEFECT IS THE REPAIR PROCESS IS SOMETHING FIELD TECHNICIANS COULD NOT ACCOMPLISH ON THE 3RD GENESIS WHICH INVOLVED REMOVAL OF MOST INTERIOR TRIM ABOVE THE DASH LEVEL AND HEADLINER. SEVERAL ATTEMPTS AT REPAIR/REASSEMBLY WERE UNDERTAKEN AND THEN WA STATE LEMON LAWS KICKED IN. THE INTENDED REPAIR TO MY CURRENT AND 4TH GENESIS WILL BE A FURTHER DISASSEMBLY OF THE UPPER PORTION OF THE INTERIOR TRIM OF THE VEHICLE AND OF COURSE REMOVAL OF THE FIXED GLASS PORTION AND REPLACEMENT OF THE DEFECTIVE WEATHER SEAL. THE DEALER, DOUG'S HYUNDAI, HAVE BEEN JUST GREAT AND THEY HAVE EXPRESSED THEIR CONCERN THAT THIS REPAIR IS LIKELY TO FAIL TO RETURN THE CAR TO ME IN "FACTORY CONDITION" DUE TO THE NATURE OF THE REPAIR. MY PAST EXPERIENCE WITH THE 3RD GENESIS TELLS ME THEY ARE RIGHT. WHILE THIS IS NOT A SAFETY CONCERN PER SE, WATER INTRUDING INTO A VEHICLE COULD AND LIKELY WILL IMPACT ELECTRICAL SYSTEMS AND CONTROL MODULES. CASE IN POINT WAS THE RECALL INVOLVING WATER PENETRATION INTO THE REAR TAIL LAMPS THAT IMPACTED THE CARS TRANSMISSION FUNCTIONS. I FEEL SCREWED BY HYUNDAI. THEY ARE MAKING ME UNDERGO A REPAIR THAT WILL RESULT IN A DEPRECIATED VALUE. CAN ANYONE WHO READS THIS HELP ME?
| NHTSA ID Number: | 11433388 |
|---|---|
| Consumer Location: | MANHATTAN BEACH, CA |
| VIN: | KMHGN4JE8FU**** |
ESC failed. I was attempting to make a left turn from a stopped position at a typical intersection. I lost control of the vehicle as it started to fishtail once I began the turn. Brakes did not respond and I ended up hitting the curb on the outer lane with both front and rear tires. Side curtain and passenger seat airbags deployed. Vehicle is now a total loss. I believe the faulty ESC poises a lot more risk that just a fire. From other reports on genesis forums by consumers like me, this problem with Hyundai's ESC seems to be a common and reoccurring problem. Recall should be updated to include that ESC may fail and makes the vehicle unsafe to drive.
| NHTSA ID Number: | 11433207 |
|---|---|
| Consumer Location: | SPRINGFIELD, VA |
| VIN: | KMHGN4JE7FU**** |
The DAB module assembly (air bag system) driver's side has to be replaced due to failure. Only warning was a creaking sound from the steering column when turning. Although I have an extended warranty, never been in an accident, and the car is only 6 years old with 44,000 miles, the extended warranty for the air bags is only for 5 years. The cost to replace the DAB is over $900.00. I feel strongly that Hyundai should cover the cost.
| NHTSA ID Number: | 11432938 |
|---|---|
| Consumer Location: | SAVANNAH, GA |
| VIN: | KMHGN4JE9FU**** |
The contact's wife owns a 2015 Hyundai Genesis. The contact stated upon taking the vehicle to the dealer for the replacement of the front headlight, he was informed that the headlights wire harness of the vehicle was melting. The contact stated that the headlights wire harness was replaced. The manufacturer was notified of the failure and advised the contact that they did not have any complaints related to the failure. The vehicle was repaired. The approximate failure mileage was 30,000.
| NHTSA ID Number: | 11427651 |
|---|---|
| Consumer Location: | GRANITE BAY, CA |
| VIN: | KMHGN4JE6FU**** |
The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 21V160000 (Service Brakes, Hydraulic). The contact stated while driving at an undisclosed speed, the vehicle would shake abnormally. The dealer was made aware of the failure but informed the contact that they were short staffed and could not schedule an appointment until a later date. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.
| NHTSA ID Number: | 11426822 |
|---|---|
| Consumer Location: | SANFORD, NC |
| VIN: | KMHGN4JEXFU**** |
The contact owns a 2015 Hyundai Genesis. The contact stated while operating the vehicle and lightly depressing the brake pedal, the vehicle would abruptly stop. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet notified of the failure. The approximate failure mileage was 38,000.
| NHTSA ID Number: | 11426594 |
|---|---|
| Consumer Location: | AUBURN, AL |
| VIN: | KMHGN4JE9FU**** |
I was driving in the road about 50mph and with the wet road. I lost the car control without any reason, even with the low speed. Looks like the break or the ABS system wasn’t working and I got hydroplaning and an accident.
| NHTSA ID Number: | 11424375 |
|---|---|
| Consumer Location: | LINDENHURST, NY |
| VIN: | kmhgn4je1fu**** |
The contact owns a 2015 Hyundai Genesis. The contact stated while driving approximately 40 mph, the contact felt that the vehicle was rear ended, and the vehicle launched forward. The vehicle was taken to the dealer where the failure was not yet determined. The vehicle was not repaired. The contact mentioned the second time the failure occurred; the contact almost crashed into another vehicle. The vehicle was taken to the dealer multiple times and the failure was not determined. The manufacturer was not notified of the failure. The approximate failure mileage was 21,000.
| NHTSA ID Number: | 11420864 |
|---|---|
| Consumer Location: | BRONX, NY |
| VIN: | KMHGN4JE2FU**** |
The contact owns a 2015 Hyundai Genesis. The contact stated while the headlights were on the auto setting, the headlights occasionally flickered on and off independently. The contact also stated that the air bag warning light also inadvertently illuminated. The vehicle was taken to the local dealer and was diagnosed with the wiring harness needing to be replaced. The vehicle was repaired however, the failure persisted. The manufacturer had been informed of the failure and informed the contact that an engineer would be sent out to inspect the vehicle. The engineer was not heard from and the vehicle was not inspected. The failure mileage was approximately 15,000.
| NHTSA ID Number: | 11419170 |
|---|---|
| Consumer Location: | MORGANTOWN, WV |
| VIN: | Kmhhu6kj8fu**** |
On 4/5/2021 my vehicle caught fire while I was driving. The fuel line corroded and shot fuel into the manifold and the engine caught fire and was a total loss. Two other vehicles the same year also caught fire from the same issue within two months
| NHTSA ID Number: | 11418647 |
|---|---|
| Consumer Location: | ATTLEBORO, MA |
| VIN: | KMHGN4JE9FU**** |
The contact owned a 2015 Hyundai Genesis. The contact stated while attempting to stop at a stop sign, the vehicle independently accelerated while the brake pedal was depressed. As a result, the vehicle rear-ended another vehicle. The contact stated that all of the electrical features in the vehicle failed. The air bags did deploy. A police report was filed. The contact sustained chest burns from the air bag and a sore back and neck from the crash. The vehicle was not drivable and was towed to an impound lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The contact related the failure to NHTSA campaign number: 21V160000 (Service brakes, hydraulic). The manufacturer had been informed of the failure and informed the contact that they would expedite the claim. The failure mileage was 61,000.
| NHTSA ID Number: | 11418350 |
|---|---|
| Consumer Location: | MOORPARK, CA |
| VIN: | kmhgn4jf6fu**** |
The contact owns a 2015 Hyundai Genesis. The contact stated while driving at various speeds, the vehicle loss motive power and stalled, with the accelerator pedal depressed. There was no warning light illuminated. A dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 34,000.
| NHTSA ID Number: | 11418399 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | KMHGN4JF5FU**** |
1.ENGINE WILL NOT SHUT OFF WHEN VEHICLE IN PARK. HAD TO DISCONNECT BATTERY. there was no warning. 2. LKAS warning light remains on. 3. Caution light remains on on the dash. 4. Anti-braking system highlights when immediate car in front of me makes a turn without me being close to it. The first thing the dealer asks is do I have extended warranty! They stated they couldn't get to the repair until maybe Thursday. I'm really afraid to drive my car.
| NHTSA ID Number: | 11417944 |
|---|---|
| Consumer Location: | LEXINGTON, KY |
| VIN: | KMHGN4JE3FU**** |
The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 21V160000 (SERVICE BRAKES, HYDRAULIC) however, the part to the recall repair was not available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
| NHTSA ID Number: | 11417591 |
|---|---|
| Consumer Location: | BOYNTON BEACH, FL |
| VIN: | KMHGN4JE3FU**** |
THE CONTACT OWNS A 2015 Hyundai GENESIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V160000 ( SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
| NHTSA ID Number: | 11417409 |
|---|---|
| Consumer Location: | STAMFORD, CT |
| VIN: | kmhgn4je4fu**** |
There is an electrical issue that could malfunction internally and cause an electrical short, potentially resulting in an engine compartment fire. The front bulb for the daylight running lamps/ lane changing blinker has been consistently stopped working and/or blown out. The dealer where I purchased the vehicle has worked on the vehicle a minimum of six times, changing the electrical harnesses (among other things) with no success. When looking up this issue on the internet, other owners have reported this problem with the 2015 model and older Hyundai Genesis. Hyundai did changed the daylight running lights in 2016. On a few occasions (3 times), the headlights turned off at night which may or may not be related. I have another appointment in ten days to address the situation once again.
| NHTSA ID Number: | 11417418 |
|---|---|
| Consumer Location: | WATERLOO, IA |
| VIN: | KMHGN4JF1FU**** |
THE CONTACT OWNS A 2015 HYUNDAI GENESIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V160000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
| NHTSA ID Number: | 11417420 |
|---|---|
| Consumer Location: | WATERLOO, IA |
| VIN: | KMHGN4JF1FU**** |
THE CONTACT OWNS A 2015 HYUNDAI GENESIS. THE CONTACT STATED WHILE DRIVING THE VEHICLE IN COLD WEATHER, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE CONTACT STATED THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT YET DIAGNOSED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
| NHTSA ID Number: | 11417482 |
|---|---|
| Consumer Location: | BUFORD, GA |
| VIN: | KMHGN4JE6FU**** |
This issue has started with my car stalling out in a parking lot sitting idle. The car just turned off. I restarted the car and it turned off again. After this happened i have noticed turning my car on its slow - like the battery is dieing. I went to Hyundai to get a diagostic test and nothing came up and they could not duplicate the car turning over slowly. Since then my car is still slow to start - "sometimes" . NOW, I can go out and if I have to make several stops - it is garanteed to start slow and get stuck with the Auto Brake on - Which you can not release. I have a picture of the dashboard and a video of what happens when I drive - no RPM. This is causing me not to drive this car - I use to be a very happy Hyundai Genesis owner.
| NHTSA ID Number: | 11416305 |
|---|---|
| Consumer Location: | JUPITER, FL |
| VIN: | KMHGN4JE7FU**** |
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 21V160000 (SERVICE BRAKES, HYDRAULIC) FROM AN ONLINE SEARCH HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NAPLETON'S NORTH PALM HYUNDAI (3703 NORTHLAKE BLVD, LAKE PARK, FL 33403) WAS MADE AWARE OF THE RECALL BUT INFORMED THE CONTACT THAT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE, BUT WAS CONCERNED THAT THE VEHICLE MIGHT CATCH ON FIRE. PARTS DISTRIBUTION DISCONNECT.
| NHTSA ID Number: | 11416004 |
|---|---|
| Consumer Location: | SYCAMORE, IL |
| VIN: | KMHGN4JE2FU**** |
THE AUTO LIGHT POSITION TURNS FROM AUTOMATIC TO FULLY OFF WHEN DRIVING RANDOMLY. THIS IS A BIG SAFETY HAZARD AS YOU LOSE FUNCTION OF HEADLIGHTS TEMPORARILY.
| NHTSA ID Number: | 11414767 |
|---|---|
| Consumer Location: | COLUMBIA, SC |
| VIN: | KMHGN4JEXFU**** |
VEHICLE REAR DRIVER-SIDE DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE WHEN HANDLES ARE PULLED. LEAVES LEFT REAR SEAT INACCESSIBLE AND UNABLE TO QUICKLY EGRESS THE VEHICLE IN CASE OF ACCIDENT, FIRE ETC.
| NHTSA ID Number: | 11406108 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | KMHGN4JE2FU**** |
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V160000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHAPMAN CHEVROLET (1717 E. BASELINE RD TEMPE, AZ 85283, (480)838-1234) WAS CONTACTED AND CONFIRMED THAT PARTS WOULD BE AVAILABLE MID-MAY OF 2021. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVALIBLE.
| NHTSA ID Number: | 11398417 |
|---|---|
| Consumer Location: | CHANDLER, AZ |
| VIN: | KMHGN4JE8FU**** |
MY 2015 GENESIS HAVING STARTING ISSUE. I WENT TO YOUTUBE & LOTS OF PEOPLES HAS POSTED THEIR VIDEOS WITH SAME ISSUE. GENESIS AS A COMPANY NOT DOING ANYTHING TO CORRECT OR RESOLVE THIS RECALLS ISSUE.
| NHTSA ID Number: | 11384273 |
|---|---|
| Consumer Location: | LOS ANGELES, CA |
| VIN: | KMHGN4JE4FU**** |
THE CAR CUT OFF ON MY TWICE DIFFERENT DAYS WHILE I WAS DRIVING ON ONE OF THE FREEWAY ONCE WHILE TURNING INTO MY DRIVINGWAY 3RD I TRIED TO START MY CAR THIS MORNING STARTED LESS THAN A MILI SECOND AND WOULD NOT TURNED BACK ON
| NHTSA ID Number: | 11378460 |
|---|---|
| Consumer Location: | MADISON, AL |
| VIN: | KMHGN4JF3FU**** |
BLIND SPOT WARNING SYSTEM IS NOT OPERATING. AFTER HAVING IT CHECKED AND FIXED, THE WARNING IS BACK AFTER THREW DAYS. LOOKS LIKE THIS IS A WELL KNOWN ISSUE THAT HYUNDAI DOES NOT WANT TO REPAIR OR MAKE BETTER. AFTER DRIVING FROM A ROAD TRIP ON THE INTERSTATE/HIGHWAY, ONCE I ARRIVED TO MY DESTINATION, THE BSD WARNING WAS DISPLAYED. NO DAMAGE, AND NO COLLISION.
| NHTSA ID Number: | 11363863 |
|---|---|
| Consumer Location: | STONECREST, GA |
| VIN: | KMHGN4JE9FU**** |
THE CHECK ENGINE LIGHT COME ON FOR NO REASON. THE CAR LOCKED ME OUT WHILE RUNNING AND BOTH KEY FABS WOULDN'T UNLOCK IT FROM THE OUTSIDE. THE SMART TRUNK DOESN'T WORK. WHEN YOU LOCK THE DOORS, THE DRIVER'S SIDE WON'T LOCK.
| NHTSA ID Number: | 11362959 |
|---|---|
| Consumer Location: | BATON ROUGE, LA |
| VIN: | KMHGN4JF3FU**** |
WHILE DRIVING AT NIGHT OR DURING DAY, MULTIFUNCTION SWITCH THAT CONTROLS HEADLAMPS WILL, WITHOUT INTERACTION, FLIP THE LIGHTS FROM AUTO TO OFF. THIS LEADS TO EITHER THE DRLS BLINKING LIKE I HAVE AN EMERGENCY, OR THE HEADLAMPS TURNING OFF WHILE I'M DRIVING DOWN AN UNLIT HIGHWAY AT HIGHWAY SPEEDS. IT'S EXTREMELY DANGEROUS AND NEEDS A RECALL...NOT A WARRANTY EXTENSION. PARTICULARLY WHEN THE SERVICING DEALERS REFUSE TO REPLACE UNDER SAID WARRANTY BECAUSE "THEY CANNOT REPLICATE THE ISSUE".
| NHTSA ID Number: | 11355502 |
|---|---|
| Consumer Location: | VIRGINIA BEACH, VA |
| VIN: | KMHGN4JE6FU**** |
HEADLIGHTS FLICKER WHILE CYCLING THROUGH OPTIONS ON DASHBOARD CONTROLS, TYPICALLY ENDING ON THE OFF SELECTION. OCCURS AFTER USING THE TURN SIGNAL.
| NHTSA ID Number: | 11354861 |
|---|---|
| Consumer Location: | KYLE, TX |
| VIN: | KMHGN4JE3FU**** |
1. IN A STATIONARY POSITION BOTH INCIDENTS THE LEFT AND RIGHT PASSENGER DOOR HANDLES WHILE OPENING THE DOORS ON DIFFERENT TIMES ONCE IN 2019 THE OTHER 2020 COMPLETELY CAME OFF. THE FIRST ISSUE I WENT TO SERVICE DEPARTMENT AT NORM REEVES HYUNDAI IN CALIFORNIA OFF OF THE 605 FREEWAY WHERE THEY GLUE IT BACK TOGETHER AND NOT OPENING THE INSIDE OF THE DOOR TO REMOVE THE BROKEN PIECES THAT FELL INSIDE THE DOOR WHICH YOU CAN HEAR EACH TIME I CLOSE THE DOOR FOR THE RIGHT SIDE BACK PASSENGER DOOR. SECOND ISSUES THE LEFT SIDE BACK PASSENGER DOOR HANDLE CAME APART THE SAME WAY TRYING TO OPEN THE DOOR IT JUST COMPLETELY CAME OFF. I CALL MY INSURANCE COMPANY USAA FILE A CLAIM TOOK THE VEHICLE TO CALIBER COLLISION HEAR IN KYLE, TEXAS AND THEY GLUED BACK ON NO PIECES BROKE OFF INSIDE THE DOOR. NOW I HAVE A PROBLEM WITH THE RIGHT SIDE HEADLIGHT BULB THAT KEEPS GOING OUT WHILE IM DRIVING. I TOOK IT TO SOUTH POINT HYUNDAI JULY 6,, 2020 FOR THIS ISSUE. ACCORDING TO THE SERVICE REPORT THEY IDENTIFIED THE BULB NEEDED TO BE REPLACED AND REPLACED IT. I TOLD THEM THE BULB IS NOT THE PROBLEM, THEY NEEDED TO FIND OUT WHATS CAUSING IT TO GO OUT. ON JULY 7, 2020 BULB WENT OUT AGAIN RETUNED BACK TO SOUTH POINT HYUNDAI ALL THEY DID WAS OPENED THE HOOD THE SERVICE GUY GIGGLED SOMETHING ON THE RIGHT SIDE HEADLIGHT AND IT CAME ON, I TOLD HIM THATS IS SO UNPROFESSIONAL AND SHOULD NOT HAVE HAPPENED JUST TO GET MY HEADLIGHT TO WORK. ON SEPTEMBER 7, 2020 BULB WENT OUT AGAIN CALL SEPTEMBER 8, 2020 THE SERVICE MANAGER TOLD ME TO BRING THE CAR IN AFTER I EXPLAINED WHAT HAPPENED FOR THE SECOND TIME AFTER IVE BEEN CHARGED FOR THE SERVICE THAT DID NOT FIX THE PROBLEM. ONCE I REACHED SOUTH POINT HYUNDAI THE SERVICE MANAGER JOHN WAYNE DRIVE MY VEHICLE AROUND THE BACK DROVE BACK AFTER 30 MINUTES AND TOLD ME ITS GOING TO COST ME $130. NOT INCLUDING LABOR TO FIX THE PROBLEM. I JUST LEFT VERY UPSET.
| NHTSA ID Number: | 11354664 |
|---|---|
| Consumer Location: | ROCHESTER, NY |
| VIN: | KMHGN4JE8FU**** |
REAR DRIVER SIDE TAIL LIGHT AND TURN SIGNAL WORKS INTERMITTENTLY. MOISTURE WAS ACCUMULATED IN TAIL LIGHT HOUSING. HYUNDAI DEALERS ARE AWARE OF DEFECT BUT HAVE TAKEN NO CORRECTIVE ACTIONS.
