Components: ENGINE
February 28, 2021
TBD
Condition
Run & Drive
Damage
Collision
Title
Clear
| Dynamic Head Restraints | Driver, Front Passenger |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat, 3rd row |
| Pelvis/Torso | Driver, Front Passenger |
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Standard |
| Safety Power Windows (Anti-Pinch) locations | Driver |
| NHTSA ID Number: | 11408122 |
|---|---|
| Consumer Location: | WEST CHICAGO, IL |
| VIN: | 5XYZG3AB2CG**** |
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THERE WAS AN ABNORMAL CLICKING NOISE DETECTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS DUE TO THE ENGINE AND REFERRED CONTACT TO A LOCAL DEALER. THE VEHICLE WAS TOWED TO ROSEN HYUNDAI OF ALGONQUIN (771 S RANDALL RD, ALGONQUIN, IL 60102, (847) 854-6700) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
| NHTSA ID Number: | 11229855 |
|---|---|
| Consumer Location: | PONTOTOC, MS |
| VIN: | 5XYZG3AB2CG**** |
WHILE TRAVELING HOME FROM VACATION ON I75S WE HEARD A STRANGE RATTLING SOUND AND IMMEDIATELY LOST ALL POWER. HAD TO COAST TO THE LEFT WHICH PUT US IN A VERY DANGEROUS SITUATION. HIGHWAY PATROL HAD TO STOP TRAFFIC AND WE WERE ABLE TO GET CAR TO THE RIGHT SIDE. BARELY. WAS TOWED TO THE NEAREST CHEVY DEALERSHIP BECAUSE NO ONE ELSE WAS OPEN. WAS TOLD I NEEDED A NEW ENGINE. I'VE OWNED THIS CAR FOR 2 YEARS WITH NO WARNING OF ANY PROBLEMS. THERE ARE NO RECALLS. I'M HAVING THE CAR TOWED TO MY HOME IN MS. CAR HAS 90,000 MILES. THERE ARE NO RECALLS BUT THERE SHOULD BE! THIS PROBLEM COULD HAVE CAUSED A SERIOUS ACCIDENT !
| NHTSA ID Number: | 11190198 |
|---|---|
| Consumer Location: | CHESAPEAKE BEACH, MD |
| VIN: | 5XYZG3AB2CG**** |
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING, THE TRANSMISSION DOWNSHIFTED INTO A LOWER GEAR ON ITS OWN AND THE VEHICLE STOPPED. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND STATED THAT IT WAS STILL UNDER THE 100,000 MILE WARRANTY AND REFERRED THE CONTACT TO THE DEALER. POHANKA HYUNDAI (1770 RITCHIE STATION COURT, CAPITOL HEIGHTS, MD 20743, (240) 788-4240) DETERMINED THE CAUSE OF THE FAILURE WAS NOT THE TRANSMISSION. THE DEALER INITIALLY FOUND CODES RELATED TO THE ABS SPEED SENSOR AND STATED THAT THERE APPEARED TO BE AN ELECTRICAL FAILURE WITH THE ELECTRONIC STABILITY CONTROL. THE DEALER FURTHER STATED THAT THE ABS MODULAR WAS ACTIVATING ON ITS OWN, WHICH CAUSED THE FAILURE. THE REPAIRS WOULD COST $2,900 AND THE DEALER STATED THAT IT WAS NOT COVERED UNDER THE WARRANTY; HOWEVER, THEY OFFERED TO COVER A PART OF THE LABOR COSTS. THE DEALER HAD THE VEHICLE FOR OVER A MONTH AND TEST DROVE THE VEHICLE. THE DEALER STATED THAT THE FAILURE RECURRED AFTER ALL THE REPAIRS AND CONCLUDED THAT THE TRANSMISSION MAY BE THE CAUSE OF THE FAILURE. THE DEALER STATED THAT THE ORIGINAL WARRANTY WOULD NOT COVER THE REPAIRS BECAUSE THE CONTACT'S MOTHER PASSED AWAY; THEREFORE, THE ORIGINAL POWER TRAIN WARRANTY WAS VOIDED. THE MANUFACTURER CALLED THE DEALER AND OFFERED TO CONTRIBUTE $630 TOWARDS THE REPAIR. THE FAILURE MILEAGE WAS 79,000.
| NHTSA ID Number: | 11140752 |
|---|---|
| Consumer Location: | WICHITA, KS |
| VIN: | 5XYZG3AB2CG**** |
DRIVING ON INTERSTATE HIGHWAY THE ENGINE HAD A FAILURE AND A ROD WENT THROUGH THE ENGINE BLOCK AND THE OIL DUMP STARTED A FIRE.
| NHTSA ID Number: | 11102655 |
|---|---|
| Consumer Location: | HUNGERFORD, TX |
| VIN: | 5XYZG3AB2CG**** |
ON MAY 12TH, 2018 I WAS DRIVING DOWN THE HIGHWAY WHEN THE CAR STARTED TO JERK, I KEEP MY FOOT ON THE GAS BUT COULD FEEL THE CAR SLOWING DOWN. I WAS PASSING A VEHICLE AT ABOUT 60MPH AND ANOTHER CAR WAS BEHIND ME. THIS CAR HAS ABOUT 140,000 MILES ON IT. AND NOW IT'S KNOCKING. I HAD IT TOWED TO TEXAN HYUNDAI IN ROSENBERG, TEXAS. I WAS TOLD I NEED A NEW MOTOR. THIS ONE HAS INTERNAL PROBLEMS. I WAS ALSO TOLD THESE MOTORS ARE NO LONGER MADE AND ONE WAS FOUND WITH 75,000 MILES ON IT. TOTAL REPAIRS WAS CLOSE TO $8000. I HAVE KEPT IT WELL MAINTAINED AND NEVER HAD PROBLEMS WITH IT.
| NHTSA ID Number: | 11019964 |
|---|---|
| Consumer Location: | ANTELOPE, CA |
| VIN: | 5XYZG3AB2CG**** |
CLICKING FROM ENGINE BUT DOES NOT START CRANKSHAFT FAILED/BROKEN UPPER OIL PAN BROKEN DUE TO CRANKSHAFT FAILURE WHILE DRIVING THERE WAS A CLICKING SOUND THEN IT FROZE UP THE STEERING WHEEL LOCKED AND HAD TO PULL OVER ON SIDE OF ROAD. TRIED TO RESTART THE RADIO CAME ON BUT THE ENGINE NEVER STARTED UP
| NHTSA ID Number: | 10992602 |
|---|---|
| Consumer Location: | WARREN, AR |
| VIN: | 5XYZG3AB2CG**** |
MOISTURE INSIDE BOTH TAIL LIGHT ASSEMBLIES
| NHTSA ID Number: | 10713354 |
|---|---|
| Consumer Location: | BOCA RATON, FL |
| VIN: | 5XYZG3AB2CG**** |
TODAY APRIL 28, 2015, MY MOTHER, DAUGHTER AND I WERE COMING HOME FROM RUNNING AN ERRAND, WHEN WE CAME TO ARE HOUSE WE PULLED UP AND WENT IN REVERSE TO PULL INTO THE DRIVE WAY LIKE NORMAL SO WE CAN PARK THE CAR IN THE GARAGE. WHEN WE PULLED IN WE WERE GOING JUST 5MPH. THEN SUDDENLY WHEN MY MOM WAS PUSHING THE BRAKE THE STOP AND PUT THE CAR INTO PARK. THE CAR OUT OF NO WHERE LURCHED AND CRASHED INTO ARE WASHER, WATER HEATER , AND CAUSED THE BACK WINDSHIELD TO SHATTER. AN WE HAVE HAD THIS CAR FOR 3 YEARS AND ITS ALWAYS THE SAME ROUTINE, SO WERE VERY SHOOK UP ON HOW THIS COULD HAPPEN. EVEN THOUGH THIS HAPPENED AT A RESIDENT IM FILING THIS SINCE IT COULD HAPPEN ANYWHERE TO ANOTHER CAR. *TR
| NHTSA ID Number: | 10507395 |
|---|---|
| Consumer Location: | LEESBURG, FL |
| VIN: | 5XYZG3AB2CG**** |
THIS COMPLAINT INVOLVES THE INTERMITTENT TOTAL LACK OF ENGINE POWER WITH NO THROTTLE RESPONSE. PLEASE NOTE THAT THE ENGINE DOES NOT STALL NOR DO ANY INSTRUMENT PANEL LIGHTS COME ON. FOR TWO TO FOUR SECONDS, THERE IS ABSOLUTE SILENCE AND THEN ALL OF A SUDDEN THE ENGINE SPRINGS TO LIFE AND, DEPENDING ON WHERE YOU HAVE YOUR FOOT ON THE ACCELERATOR, THE VEHICLE PROCEEDS OR LURCHES FORWARD. ALL THREE INCIDENTS WERE WHILE DRIVING SLOWLY IN GROCERY STORE PARKING LOTS, INVOLVING SEVERAL STOP AND GO INCIDENTS THROUGH SLOW MOVING TRAFFIC. THE FIRST INCIDENT TOOK ME BY SURPRISE AND I THOUGHT THE ENGINE STALLED. I WAS GOING TO SHIFT TO NEUTRAL FOR A RESTART, BUT BEFORE I COULD, THE ENGINE CAME BACK TO LIFE AND I NEARLY REAR-ENDED THE CAR IN FRONT OF ME. THE SECOND INCIDENT WAS WHEN LEAVING THIS SAME PARKING LOT, EXCEPT I WAS ENTERING A DIVIDED HIGHWAY, EXPECTING TO MERGE INTO 55+MPH TRAFFIC, WHEN THE LOSS OF ENGINE OCCURRED AGAIN. LUCKILY I AVOIDED BEING HIT BY ONCOMING VEHICLES AND WAS ABLE TO GET IN TO THE NEXT OPENING AFTER THE ENGINE AGAIN CAME BACK TO LIFE ON IT'S OWN. THE LATEST INCIDENT TOOK PLACE IN A DIFFERENT MARKET PARKING LOT. I WAS IN A LINE OF VEHICLES STOPPED AT THE STOP SIGN AT THE ENTRANCE TO THE MARKET WHERE PEDESTRIANS CROSS. THE TRUCK AHEAD OF ME PROCEEDED THROUGH AND WHEN I STARTED TO COME UP TO THE STOP SIGN, THE ENGINE DIED, BUT RESTARTED IT SELF AS BEFORE. MY FOOT WAS APPROXIMATELY HALF WAY DOWN ON THE ACCELERATOR AND WHEN EVERYTHING ENGAGED, THE FRONT TIRES SCREECHED AND STARTLED SEVERAL PEOPLE IN THE CROSS WALK, ALONG WITH MYSELF. FORTUNATELY I WAS ABLE TO BRAKE QUICKLY AND AVERT A POSSIBLE DISASTER. THIS SITUATION IS EXTREMELY DANGEROUS AND I CAN FORESEE THE POTENTIAL FOR SERIOUS INJURY DUE TO THIS PROBLEM. INTERNET RESEARCH SHOWS MANY MORE OF THESE SAME VEHICLES ARE PRONE TO THIS SAME DEFECT. THANK YOU. *TR
| NHTSA ID Number: | 11420454 |
|---|---|
| Consumer Location: | PRESQUE ISLE, ME |
| VIN: | 5XYZGDAB4CG**** |
when a bluetooth device is plugged into the available plug(auxillary plug) in the front dash of the vehicle the radio/CD/phone connections work on and off(mostly off) if lucky you might hear the stereo for a few minutes then it goes off again for days. when unplugged the radio keeps working. My drivers side power window has not worked a few times. The available connection for the cell phone does not work all the time. There is some kind of electrical problem in my vehicle. These ongoing problems have been going on for about 1 1/2 years after I bought the vehicle.
| NHTSA ID Number: | 11417669 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 5xyzg3ab6cg**** |
2012 Hyundai Santa Fe. Consumer writes in regard to NHTSA Safety Recall 20V-746. THE CONSUMER STATED THE VEHICLE SPUTTERED AS IF IT WERE RUNNING OUT OF GAS. THE FAILURE HAS OCCURED ON MULTIPLE OCCASIONS. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE.
| NHTSA ID Number: | 11416502 |
|---|---|
| Consumer Location: | LAKELAND, FL |
| VIN: | 5XYZK3AB5CG**** |
THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED HIS SON WAS DRIVING 55 MPH WHEN HE HEARD A KNOCKING SOUND COMING FROM THE VEHICLE. THE DRIVER PULLED THE VEHICLE OVER TO THE SIDE OF THE ROADWAY AND HAD THE VEHICLE TOWED TO FINDLAY HYUNDAI ST. GEORGE (1405 SOUTH, SUNLAND DR, ST. GEORGE, UT 84790, (435) 688-7272) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CONNECTING ROD FAILURE CAUSED THE ENGINE TO BE DAMAGED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
| NHTSA ID Number: | 11416214 |
|---|---|
| Consumer Location: | INDIALANTIC, FL |
| VIN: | 5XYZK4AG1CG**** |
I WENT GROCERY SHOPPING ON WED APRIL 21,2021 CAME OUT TRIED STARTING MY 2012 HYUNDAI SANTA FE AND IT WOULDN'T START I PROCEEDED TO TRY AGAIN AND IT STARTED MAKING THIS HIGH PITCHED NOISE ,PEAKED OUT REALLY LOUD A PUFF OF SMOKE CAME OUT FROM UNDERNEATH MY HOOD AND THE CAR WAS COMPLETELY DEAD. I HAD IT TOWED TO MY MECHANIC WHERE HE REPLACED THE STARTER THINKING THAT WAS THE PROBLEM WHICH IT WASN'T HE INFORMED ME THE ENGINE WAS SEIZED UP . I THEN HAD THE SANTA FE TOWED TO THE HYUNDAI DEALERSHIP WHERE IT WAS PURCHASED NEW FROM THE ORIGINAL OWNER ALL SERVICE FROM DAY ONE HAS BEEN DONE AT THIS HYUNDAI DEALERSHIP WE BOUGHT THIS CAR KNOWING THE SERVICE RECORDS AND HISTORY OF CAR WE ALSO KNEW IT CAME WITH A 10 YEAR 100000 MILE DRIVE TRAIN WARRANTY. MOTOR FAILED AT 96128, WOULD OF BEEN COVERED UNDER MANUFACTURES DRIVE TRAIN WARRANTY IF I WAS ORIGINAL OWNER I WAS TOLD. AFTER DOING RESEARCH WE HAVE DISCOVERED THIS IS A COMMON PROBLEM WITH THE HYUNDAI SANTA FE MOTORS LOCKING UP. SERVICE WRITER ADVISED US TO CONTACT HYUNDAI DIRECTLY WHICH I DID MY CASE #18222696 WAS TOLD SOMEONE WOULD CALL ME WITHIN 3-5 BUSINESS DAYS WHICH I HAVEN'T HEARD FROM ANYONE.
| NHTSA ID Number: | 11413590 |
|---|---|
| Consumer Location: | KANNAPOLIS, NC |
| VIN: | 5XYZK3AB3CG**** |
RIDING ON A 6 LANE VERY BUSY HIGHWAY WHEN ENGINE ON MY 2012 HYUNDAI SANTA FE JUST QUIT. ONLY VERY LUCKY WE WERE ABLE TO MOVE OVER TO THE RIGHT LANE. CARS WERE FLYING PAST, AND RIGHT LANE TRAFFIC HAD TO STOP TO KEEP FROM REAR ENDING US. I CALLED POLICE DEPT TO SEND A CAR WITH BLUE LIGHT TO HELP KEEP US FROM BEING HIT. ALSO CALLED TOW TRUCK TO MOVE US TO DEALERSHIP. RECEIVED A LETTER FROM HYUNDAI CORP. STATING MY CAR WAS IN THE RECALL FOR BEARING DAMAGE. INFORMED THE HYUNDAI DEALERSHIP, MODERN HYUNDAI OF CONCORD ,N.C. OF RECEIVING THIS LETTER. THAT WAS (10 )WEEKS AGO. STILL WAITING ON MODERN HYUNDAI TO SERVICE MY CAR. THEY KEEP TELLING ME THE CORP OFFICE IS REQUESTING MOR E PHOTOS OF THE DAMAGE. BEEN HEARING THAT SAME LINE FOR OVER 3 WEEKS NOW. JUST KEEP GIVING US THE RUNAROUND. THEY SHOULD HAVE ENOUGH PICTURES TO MAKE A MOVIE BY NOW. THIS HAS BEEN THE MOST SCARIEST SITUATION, AND THE MOST DISPARAGING I HAVE EVER DEALT WITH.
| NHTSA ID Number: | 11413093 |
|---|---|
| Consumer Location: | LAREDO, TX |
| VIN: | 5XYZG3AB8CG**** |
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT TOOK THE VEHICLE TO BROWN HYUNDAI OF LAREDO (2420 JACAMAN RD, LAREDO, TX 78041) FOR THE RECALL REPAIR. UPON RETRIEVING THE VEHICLE, THERE WAS A LEAK UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS LATER DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE MAP SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 60,519.
| NHTSA ID Number: | 11406596 |
|---|---|
| Consumer Location: | GREEN BAY, WI |
| VIN: | 5XYZGDAB0CG**** |
2012 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO ENGINE MALFUNCTION. *AS THE CONSUMER STATED THE ENGINE FAILED WHILE DRIVING. THE CONSUMER WERE STRANDED OUT OF STATE. THE MANUFACTURER WAS CONTACTED BUT, DID NOT OFFER ANY ASSISTANCE. *JS
| NHTSA ID Number: | 11406718 |
|---|---|
| Consumer Location: | BLOOMINGTON, MN |
| VIN: | 5XYZK3AB0CG**** |
MY DAUGHTER WAS TRAVELING ON THE FREEWAY I-80 AND 60 MILES OUTSIDE OF LARAMIE WYOMING, THE ENGINE MADE CLUNKING NOISES THE THE CAR SLOWED DOWN AND SHE PULLED OVER TO SIDE OF I 80 THIS WAS 18 FEB 2021. SHE WAS TOWED TO LARAMIE TIRE AND AUTO REPAIR. THEY LET US KNOW THEY FOUND METAL SHAVING IN THE OIL AND OIL FILTER AND THOUGHT IT WAS THE LOWER ENGINE BERRING THAT FAILED. AND THE ENGINE WOULD NEED TO REPLACED OR REBUILT AT A COST OF $5500 TO $45000. WE HAD THE OIL CHANGED BEFORE SHE LEFT ON THE TRIP TO CA. AFTER I COMPLAINED TO HYUNDAI BY EMAIL THEN THEY SENT ME A NOTICE OF SAFETY RECALL FOR HER CAR. WHICH I GOT ON THE 3 APRIL 2021. WE OWNED THE CAR SINCE MAY OF 2019 AND DID NOT GET THIS NOTICE IN THE 2 YEARS WE OWNED IT. NOW AFTER A TOTAL LOSS OF THE CAR WE PAID 7,000.00 IN MAY 2019, SHE TRADED IT IN, THEY WOULD ONLY GIVE HER $65.00 TRADE IN TO GET ANOTHER USED CAR. IF WE WOULD HAVE HAD THIS SAFETY RECALL BEFORE THE ENGINE FAILED ALL THIS COULD HAVE BEEN AVOIDED. I AM VERY DISAPOINTED IN HYUNDAI AND THEIR NOTIFICATION OF THE SAFETY RECALL.
| NHTSA ID Number: | 11404297 |
|---|---|
| Consumer Location: | DEVON, PA |
| VIN: | 5XYZGDAB5CG**** |
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT A ROD HAD GONE THROUGH THE ENGINE BLOCK AND THE ENGINE NEEDED TO BE REPLACED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND WAS INFORMED TO TAKE THE VEHICLE TO A HYUNDAI DEALER AS THE VEHICLE WAS IMPACTED BY THE RECALL. THE CONTACT CONTACTED CONICELLI HYUNDAI (1208 RIDGE PIKE, CONSHOHOCKEN, PA 19428) AND WAS INFORMED THAT THE REMEDY WAS NOT YET AVAILABLE. THE FAILURE MILEAGE WAS 90,000.
| NHTSA ID Number: | 11403269 |
|---|---|
| Consumer Location: | FAYETTE, AL |
| VIN: | 5XYZG3AB5CG**** |
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT STATED WHILE STARTING THE VEHICLE THERE WAS AN ABNORMAL ODOR OF SMOKE. THE DETECTED LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 144,000. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11403362 |
|---|---|
| Consumer Location: | VIRGINIA BEACH, VA |
| VIN: | 5XYZH4AG9CG**** |
WAS DRIVING AROUND 20MPH ON A SERVICE ROAD, WHEN I HEARD A LOUD NOISE FROM UNDER THE HOOD. ALL THE DASH LIGHTS TURNED ON AND THE TRUCK SHUT OFF. NO POWER STEERING AND NO POWER BRAKES. I PUT TRANSMISSION IN NEUTRAL AND COASTED TOWARDS SIDE OF THE ROAD. TRIED TO START, BUT NOTHING HAPPENED WHEN I TURNED THE KEY. HAD TOWED TO DEALERSHIP. THEY SAID TOTAL ENGINE FAILURE. 2012 HYUNDAI SANTA FE 3.5 LITER 2WD. 69,900 MILES. 10YEAR/100K MILE WARRANTY. ORIGINAL OWNER. ALL MAINT. HAS BEEN PERFORMED. THEY ARE DECLINING WARRANTY DUE TO "EXCEPTIONAL MAINTENANCE NEGLECT". WE HAVE PROVIDED THEM WITH ALL THE DOCUMATION. THEY DECLINED IT TWICE. NOW I'M BEING SHOVED OFF TO HYUNDAI LAWYERS.
| NHTSA ID Number: | 11403089 |
|---|---|
| Consumer Location: | OMAHA, NE |
| VIN: | 5XYZK3AB4CG**** |
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A KNOCKING SOUND AND OIL LEAKING FROM THE ENGINE. THE VEHICLE WAS NOT REPAIRED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11399263 |
|---|---|
| Consumer Location: | LARGO, FL |
| VIN: | 5XYZG3AB6CG**** |
THE ROD BEARING WENT OUT IN MY 2012 HYUNDAI SANTA FE WITH NO WARNING.
| NHTSA ID Number: | 11398896 |
|---|---|
| Consumer Location: | CANTON, OH |
| VIN: | 5XYZGDAB1CG**** |
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT AN ABNORMAL HUMMING NOISE WOULD INTERMITTENTLY EMIT FROM THE ENGINE UPON START-UP, WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11399045 |
|---|---|
| Consumer Location: | AMBLER, PA |
| VIN: | 5XYZH4AG0CG**** |
BROKEN RIGHT FRONT COIL SPRING FOIUND DURING ROUTINE AUOT INSPECTION BY SERVICE MECHANIC
| NHTSA ID Number: | 11398139 |
|---|---|
| Consumer Location: | KANNAPOLIS, NC |
| VIN: | 5XYZK3AB3CG**** |
DRIVING MY 2012 HYUNDAI SANTA FE,ON HARRIS BLVD. IN CHARLOTTE A MULTI 6 LANE ROAD. TRIED TO SPEED UP TO MOVE INTO THE CENTER LANE WHEN EVERYTHING DIED. MOTOR SHUT DOWN WITH TRAFFIC ZOOMING BY. NO WARNING OF ANY KIND. WAS ABLE TO COAST INTO FAR RIGHT LANE,WHERE WE SAT SCARED TO DEATH SOMEONE WAS GOING TO PLOW INTO US. CAR WOULD NOT RESTART. CALLED POLICE TO SIT BEHIND US WITH BLUE LIGHT,AND CALLED TOW TRUCK. HAD CAR TOWED TO HYUNDAI DEALER, WHO LATER REPORTED ENGINE WAS SEIZED, AND WOULD COST $7600 FOR A USED ENGINE. I HAD RECEIVED A RECALL CAMPAIGN 198, ID 20V746000 NOTICE JUST DAYS BEFORE THIS MISHAP, BUT DEALER KNEW NOTHING ABOUT A RECALL. EVEN THOUGH IT IS ALL OVER THE INTERNET. MY WIFE AND I CAME VERY CLOSE TO A DISASTER THAT DAY BECAUSE OF A KNOWN MOTOR DEFECT FOR THIS MODEL AND HYUNDAI CONTINUES TO STATE REMEDY NOT AVAILLABLE. GUESS THEY'RE WAITING ON SOMEONE TO GET KILLED, WHICH IS GOING TO HAPPEN.
| NHTSA ID Number: | 11397904 |
|---|---|
| Consumer Location: | APOPKA, FL |
| VIN: | 5XYZG3AB4CG**** |
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING AND COULD NOT BE RESTARTED. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT THE ENGINE HAD THROWN A ROD. THE MECHANIC IMMEDIATELY LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT CALLED LAKELAND HYUNDAI (1500 W. MEMORIAL BLVD, LAKELAND, FL 33815) AND HOLLER HYUNDAI (1150 ORLANDO AVE, WINTER PARK, FL 32789) AND WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT WAS THEN REFERRED TO THE MANUFACTURER WHO ALSO INFORMED HIM THAT THE VEHICLE WAS NOT UNDER RECALL. THE CONTACT WAS THEN REFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 116,125.*DT
| NHTSA ID Number: | 11397902 |
|---|---|
| Consumer Location: | WAMEGO, KS |
| VIN: | 5XYZG3AB3CG**** |
I WAS INFORMED BY HYUNDAI IN DECEMBER 2020 THAT THEIR WAS AN IMPORTANT SAFETY RECALL ON MY 2012 HYUNDAI SANTA FE (VIN: [XXX]). THE NOTICE STATED THAT HIS WAS VERY IMPORTANT AND NEEDED TO BE FIXED BECAUSE IT COULD CAUSE A CRASH. IT IS NOW THE END OF FEBRUARY AND I HAVE STILL NOT BEEN CONTACTED WITH A REMEDY. THIS IS UNACCEPTABLE. THEY SHOULD JUST REPLACE THE WHOLE MOTOR RATHER THAN RISKING OUR LIVES UNNECESSARILY. WE PURCHASED THE CAR NEW EXPECTING THAT HYUNDAI WOULD USE THE HIGHEST QUALITY PARTS. APPARENTLY THEY DID NOT. WE WANT HYUNDAI TO RESOLVE THIS SAFETY RISK IMMEDIATELY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
| NHTSA ID Number: | 11397903 |
|---|---|
| Consumer Location: | BETHPAGE, NY |
| VIN: | 5XYZGDAB6CG**** |
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 65 MPH, THERE WAS AN ABNORMALLY LOUD KNOCKING COMING FROM THE VEHICLE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROADWAY AND WAITED A LITTLE WHILE BEFORE RESTARTING THE VEHICLE AND CONTINUED DRIVING TO HER DESTINATION. THE CONTACT ARRIVED HER DESTINATION AND THEN DECIDED TO HAVE THE VEHICLE TOWED BACK TO HER RESIDENCE. THE CONTACT LATER DROVE THE VEHICLE TO THE LOCAL DEALER ADVANTAGE HYUNDAI (440 PLAINVIEW RD, HICKSVILLE, NY 11801) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.*DT*JB
| NHTSA ID Number: | 11396994 |
|---|---|
| Consumer Location: | OKLAHOMA CITY, OK |
| VIN: | 5XYZG3AB1CG**** |
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11394845 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 5XYZG3AB6CG**** |
TL* THE CONTACT OWNED A 2012 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE START TO MAKE AN ABNORMALLY LOUD SOUND COMING FROM THE ENGINE. THE VEHICLE STARTED SHAKING. THE CONTACT PULLED THE VEHICLE TO SIDE OF THE ROADWAY, TURNED OFF AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH ENGINE FAILURE, AND STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
| NHTSA ID Number: | 11394668 |
|---|---|
| Consumer Location: | PONCE DE LEON, FL |
| VIN: | 5XYZG3AB8CG**** |
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH AND APPROACHING A STOP SIGN, THE VEHICLE BEGAN TO SHAKE WITH AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROADWAY AND TURNED OFF THE VEHICLE OFF. THE VEHICLE FAILED TO RESTART. THE CONTACT CONTACTED HER HUSBAND WHO ARRIVED AND HAUL THE VEHICLE ON A TRAILER BACK TO THE RESIDENCE. THE VEHICLE WAS NOT REPAIRED NOR DIAGNOSED. BAY LINCOLN (641 W 15TH ST, PANAMA CITY, FL 32401, (850) 785-1591) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11394271 |
|---|---|
| Consumer Location: | ESCONDIDO, CA |
| VIN: | 5XYZG3AB9CG**** |
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, SHE HEARD AN ABNORMAL BANGING SOUND COMING FROM THE ENGINE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. UPON INSPECTION, THE CONTACT BECAME AWARE THAT THE ROD BEARING FRACTURED AND PIERCED THROUGH THE ENGINE BLOCK. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS LEFT IN THE POSSESSION OF THE MECHANIC. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. RECENTLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) WHICH SHE LINKED TO THE FAILURE. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11388238 |
|---|---|
| Consumer Location: | CYPRESS, TX |
| VIN: | 5XYZG3ABXCG**** |
I WAS DRIVING IN COLORADO ON I-70 AND AS I SLOWED DOWN TO EXIT, HEARD A CLICKING SOUND. THE SOUND GOT LOUDER/QUICKER WHEN I ACCELERATED. I PULLED OVER AND CHECKED BUT SAW NOTHING. I CHECKED THE OIL AND HAD A SERVICE GUY AT A SUPERSTORE CHECK IT TOO. HE SAW NO METAL PARTS IN THE OIL. NO INDICATOR LIGHTS WERE ON. IT WAS A SUNDAY AND NOTHING WAS OPEN. I TRIED TO DRIVE FARTHER AND WAS GOING 35 MILES PER HOUR UP A HILL BEHIND A TRUCK BUT AS SOON AS I TRIED TO ACCELERATE TO PASS, I HEARD A POP. THE ENGINE LIGHT AND THE OIL LIGHT CAME UP. I PULLED OVER AND TRIED TO AT LEAST ACCELERATE TO THE FREEWAY EXIT, BUT HAD AN IMMEDIATE LOSS OF POWER. I HAD TO HAVE THE CAR TOWED TWICE - ONCE TO THE CLOSEST TOWN AND THEN BACK TO DENVER TO THE DEALERSHIP (WHICH WAS AGAIN CLOSED ON SUNDAY). THE TOW TRUCK DRIVER TOLD ME THERE WAS OIL EVERYWHERE UNDER THE ENGINE. THE DEALERSHIP LOOKED AT IT A WEEK LATER AND SAID THERE WAS A HOLE IN THE SIDE OF THE ENGINE BLOCK.
| NHTSA ID Number: | 11387069 |
|---|---|
| Consumer Location: | BOYNTON BEACH, FL |
| VIN: | 5XYZG3AB4CG**** |
I CALLED HUYNDAI AND TOLD THEM THAT MY SANTA FE HAD AN ENGINE PROBLEM, WHICH IS THE SAME PROBLEM WITH ALL OF THE ONES RECALLED. THEY SAID THAT THAT VIN DID NOT HAVE A RECALL. I ENDED UP SPENDING A LOT OF MONEY FIXING THE VEHICLE BUT I THINK THAT IT SHOULD HAVE BEEN RECALLED.
| NHTSA ID Number: | 11386832 |
|---|---|
| Consumer Location: | CLERMONT, FL |
| VIN: | 5XYZG3AB9CG**** |
WHEN DRIVING THE VEHICLE, THE VEHICLE WILL LURCH FORWARD. THIS COULD BE DONE AS I AM ACCELERATING, AS I AM BREAKING, OR AS I AM COASTING. THE DASHBOARD LIGHTS WILL THEN ALL COME ON INCLUDING THE CHECK ENGINE LIGHT. THE VEHICLE WILL START TO SHAKE AND UNABLE TO ACCELERATE. FORCING YOU TO PULL OFF AND PARK THE VEHICLE. WHEN YOU TURN THE VEHICLE OFF AND TURN IT BACK ON IT'S LIKE NOTHING EVER HAPPENED. THE VEHICLE HAS ALSO HAS INSTANCES WHERE THE RPM GAGE REGISTERS ZERO, EVEN AFTER YOU ARE ACCELERATING. WE HAVE HAD THE SPARK PLUGS REPLACED, THE FUEL SYSTEM LINE CLEANED OUT, WE STARTED NOTICING THE PROBLEM IN FEBRUARY IS 2020 AND THE FREQUENCY OF THE PROBLEM HAS ONLY INCREASED. THIS NOW HAPPENS ABOUT EVERY 3-4 DAYS. I HAVE 2 CHILDREN AND I DO NOT FEEL SAFE DRIVING IN THIS CAR WITH THEM. I BELIEVE THAT MY VEHICLE SHOULD BE A PART OF THE RECALL NUMBER 20V746000, OR FROM HYAUNDAI'S RECALL NUMBER 198.
| NHTSA ID Number: | 11386493 |
|---|---|
| Consumer Location: | WILLACOOCHEE, GA |
| VIN: | 5XYZK4AG4CG**** |
DRIVING ON THE HIGHWAY HEARD ABNORMAL KNOCKING COMING FROM ENGINE. ENGINE STARTED TO OVER HEAT PULLED OVER IMMEDIATELY. TOOK IT TO THE MECHANIC, HE SAID SOUNDS LIKE A BEARING GOING OUT. NOT DRIVEABLE
| NHTSA ID Number: | 11385608 |
|---|---|
| Consumer Location: | HUNTINGTON BEACH, CA |
| VIN: | 5XYZG3AB5CG**** |
MY 2012 HYUNDAI SANTA FE I WAS DRIVING HOME ON THE FREEWAY, ALL OF A SUDDEN THE OIL LIGHT WENT ON. SO I IMMEDIATELY CHANGED LANES TO GET OFF THE FREEWAY. I THOUGHT I NEED TO GET OIL, THAN THE ENGINE LIGHT CAME ON! I REALIZED THAT I WAS LOSING POWER SO GOT TO THE SIDE OF THE ROAD OUT OF HARMS WAY. I TRIED TO TURN ON THE ENGINE. THERE WAS NOTHING. I GOT TOWED TO A AUTO REPAIR SHOP. AND LEFT THE CAR OVER NIGHT. IT WAS SO LATE TO LOOK AT CAR. IN THE MORNING I CALLED TWO DIFFERENT HYUNDAI DEALERSHIPS TO GET HELP ON PERHAPS AN ENGINE RECALL. AT BOTH PLACES THE FORWARD ME TO SOMEONE TO HELP ME, BUT BOTH LOCATION HUNG UP ON ME. SO I PAID A $500 FEE TO THE REPAIR SHOP TO LOOK AT MY CAR. THEY HAD TO REMOVE THE ENGINE AND FINALLY SAID IT WOULD NEED A REBUILT ENGINE AND LABOR AT A COST OF $6000. SO I COULD AFFORD THAT. A FRIEND LOOKED UP MY VIN NUMBER AND THAT THERE WAS A RECALL ON MY CAR. NOW I HAVE TO FIND A HYUNDAI SERVICE WHO WILL FIX MY RECALL PROBLEM. I NEED TO KNOW WHAT TO DO NEXT. I'M 75 AN MY HUSBAND IS 85. LOOKING TO RENT A CAR TODAY.
| NHTSA ID Number: | 11384566 |
|---|---|
| Consumer Location: | LAKE STEVENS, WA |
| VIN: | 5XYZGDAB9CG**** |
I WAS DRIVING MY VEHICLE ON THE HIGHWAY AT 60MPH. I WAS ON A SLIGHT INCLINE AND PROCEEDED TO PASS THE VEHICLE IN FRONT OF ME. UPON ARRIVING TO THE UPCOMING TOWN I NOTICED A DISTINCT LOUD KNOCK IN THE ENGINE COMPARTMENT AND LOSS OF POWER, I IMMEDIATELY PULLED IN TO A SERVICE STATION. THE MECHANIC INFORMED ME THAT IS SOUNDED LIKE A CONNECTING ROD AND DRIVING IT ANY FURTHER WOULD NOT BE RECOMMENDED. I WAS QUITE A DISTANCE FROM HOME AND SO WITH A TOW SERVICE AND RENTAL CAR I PAID ALMOST $700.00 TO GET HOME WITH THE VEHICLE.
| NHTSA ID Number: | 11383786 |
|---|---|
| Consumer Location: | DENVER, CO |
| VIN: | 5XYZGDAB3CG**** |
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING ON A HIGHWAY AND SHE HEARD A RATTLING SOUND AT 60 MPH. THE ENTIRE DASHBOARD LIGHTS ILLUMINATED AND THE ENGINE SEIZED. THE CONTACT WAS ABLE BRAKE THE VEHICLE AND CRUISE OVER TO THE SHOULDER OFF THE HIGHWAY. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC FOUND THE ENGINE TO BE INTERNALLY DAMAGED CAUSING A SLOW TO NO CRANK. THE SERPENTINE BELT WAS REMOVED AND THE MECHANIC ATTEMPTED TO ROTATE THE CRANK BY HAND BUT GOT THE SAME RESULT. THE MECHANIC RECOMMENDED THAT THE ENGINE BE REPLACED. THE DEALER AUTONATION HYUNDAI 104 (759 WEST 104TH AVENUE, NORTHGLENN, CO 80234, (303) 578-6114) WAS CALLED AND ATTEMPTED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS INFORMED BY THE DEALER TO HELP WITH THE CONTACT'S REPAIRS UNDER THEIR CERTIFIED PREOWNED WARRANTY. THE MANUFACTURER DETERMINED THAT THERE WAS A DEFECT AND PROVIDED TWO OPTIONS EITHER A NEW ENGINE OR A BUYBACK OFFER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,000.
| NHTSA ID Number: | 11383449 |
|---|---|
| Consumer Location: | PEACHTREE CORNERS, GA |
| VIN: | 5XYZK4AG5CG**** |
ALL THREE LIGHTS ABS, ESC, AND DBC ON DASH CAME ON SAME TIME AFTER REPLACING DRIVERS SIDE HEAD LIGHT BULB. WHEEL SPEED SENSOR AND TRACTION CONTROL IMPACTING THE DRIVEABILITY.
