Components: POWER TRAIN ELECTRICAL SYSTEM VEHICLE SPEED CONTROL
July 07, 2017
TBD
Condition
Unknown
Damage
Mechanical
Title
Clear
| Dynamic Head Restraints | Standard |
|---|---|
| Head Restraint | Not Available |
| Advanced Belt Feature | Not Available |
| Adjustable Upper Belt Anchorage | Not Available |
| Seat Belt Reminder System | Driver |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat, 3rd row |
| Torso | Driver, Front Passenger |
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Not Available |
|---|---|
| Safety Power Windows (Anti-Pinch) | Not Available |
| Safety Power Windows (Anti-Pinch) locations | Not Available |
| NHTSA ID Number: | 11386678 |
|---|---|
| Consumer Location: | HURON, OH |
| VIN: | 5NMSH73E79H**** |
CONTACT OWNED 2009 HYUNDAI SANTA FE SPORT UTILITY VEHICLE. AT 2PM ON JULY 7, 2017, DRIVER EXPERIENCED A SUDDEN, UNCOMMANDED ACCELERATION THAT CAUSED A FATAL CRASH THAT RESULTED IN THE DEATH OF THE DRIVER AND TWO PASSENGERS. MANUFACTURER WAS INFORMED ABOUT THE SUBJECT INCIDENT. HYUNDAI IS AWARE OF A STATISTICALLY SIGNIFICANT NUMBER OF UNINTENDED ACCELERATIONS WITH THIS GENERATION OF VEHICLES. OTHER PUBLIC VOQS AND PRIVATE CONSUMER COMPLAINTS SUPPORT THE CONTACTS ALLEGATIONS THAT THE VEHICLE HAD A CATASTROPHIC FAILURE WITH THE ELECTRONIC THROTTLE CONTROL SYSTEM. THE 2009 HYUNDAI SANTA FE WAS NOT EQUIPPED WITH AVAILABLE 'SMART PEDAL' BRAKE THROTTLE OVERRIDE TECHNOLOGY. IN 2012, HYUNDAI ADMITTED THAT "WITH VIRTUALLY ALL CARS USING ELECTRONIC THROTTLE CONTROL TODAY, THERE REMAINS THE REMOTE POSSIBILITY FOR AN UNFORESEEN ELECTRONIC THROTTLE CONTROL MALFUNCTION, CAUSING A VEHICLE TO ACCELERATE CONTRARY TO DRIVER INPUT. ALTHOUGH VERY UNLIKELY DUE TO VARIOUS BUILT-IN ELECTRONIC SAFETY PROTOCOLS, UNFORESEEN CIRCUMSTANCES COULD STILL EXIST THAT COULD CAUSE THIS TYPE OF MALFUNCTION.' HYUNDAI INTRODUCED `THIS CRITICAL SAFETY TECHNOLOGY' ON 100 PERCENT OF ITS NEW MODELS ANTICIPATING THE GOVERNMENT MIGHT MANDATE IT SOMETIME IN THE FUTURE. 'WITH HYUNDAI'S BRAKE PEDAL THROTTLE OVERRIDE CAPABILITY, ANY BRAKE PEDAL INPUT BY THE DRIVER, EVEN WITH A RUNAWAY THROTTLE CONDITION, COMPLETELY OVERRIDES ANY THROTTLE MALFUNCTION,' STATED THE DIRECTOR OF CERTIFICATION AND COMPLIANCE AFFAIRS FOR HYUNDAI'S AMERICAN TECHNICAL CENTER, INC. (HATCI), SAID IN A STATEMENT. 'IT IS NO LONGER POSSIBLE TO HAVE INCREASING ENGINE POWER ONCE THE BRAKE PEDAL IS DEPRESSED BY THE DRIVER. THIS ADDS A REASSURING, INCREMENTAL SAFEGUARD OF CONTROL FOR HYUNDAI DRIVERS.' PER CONSUMER AFFAIRS, 'LOCAL POLICE AGENCY SUGGESTS THAT HYUNDAI ACCELERATED ON ITS OWN BEFORE FATAL CRASH'. SPECIAL CRASH INVESTIGATION.
| NHTSA ID Number: | 11170889 |
|---|---|
| Consumer Location: | MIDDLETOWN, NJ |
| VIN: | 5NMSH73E79H**** |
FOR THE LAST YEAR, MY FUEL GAUGE HAS BEEN MALFUNCTIONING. AT FIRST, IT ONLY HAPPENED EVERY ONCE IN A WHILE, BUT ONCE I GOT TO ABOUT 8 MONTHS, THE GAUGE HAS CONSTANTLY TOLD ME THE WRONG FUEL LEVEL. I HAVE ASKED A MECHANIC ABOUT IT AND IT IS THE FUEL LEVEL SENSORS LOCATED IN THE GAS TANK THAT ARE MALFUNCTIONING. APPARENTLY, THIS IS A PROBLEM WITH MANY OF THE SANTA FE'S THAT WERE BUILT AROUND THAT TIME. I HAVE A LOW MILEAGE VEHICLE. IT WAS BOUGHT IN 2016 WITH 22,000 MILES. THE GAS GAUGE PROBLEM STARTED AROUND 40,000 MILES AND ONLY HAPPENED A FEW TIMES. THE CONSTANT CHECK ENGINE LIGHT ILLUMINATION AND CONSTANT MALFUNCTION OF THE GAS GAUGE STARTED AT 50,000 MILES AND I AM NOW AT 60,000 MILES. THE PROBLEM HAPPENS WHEN THE CAR IS STATIONARY AND WHILE I AM DRIVING IT. I HAVE TO KEEP A FULL TANK AT ALL TIMES JUST DO I DON'T RUN OUT IF GAS.
| NHTSA ID Number: | 11115804 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 5NMSH73E79H**** |
SHIFTING CABEL BROKE,WHILE IN GEAR,MOVING
| NHTSA ID Number: | 10777976 |
|---|---|
| Consumer Location: | ROGERS, MN |
| VIN: | 5NMSH73E79H**** |
FILLED FUEL TANK AND BEGAN DRIVING ON HIGHWAY. AS USUAL CHECKED GAGES AND NOTICED FUEL GAGE AT 1/4 FULL. OVER TIME DRIVING, NEEDLE ON GAGE BEGAN TO MOVE UP TO POINT INDICATING APPROX. 3/4 FULL. OVER BALANCE OF DRIVE NEEDLE DANCED AROUND THE 3/4 FULL MARK. I AM READING NUMEROUS COMPLAINTS FROM HYUNDAI OWNERS OF SAME PROBLEM OVER SEVERAL MODEL YEARS. IT APPEARS HYUNDAI IS DENYING A PROBLEM AND HAS TAKEN NO STEPS TO IMPROVE FUEL LEVEL SENSORS AND THUS REPLACING WITH THEM WITH SAME IS ONLY BAND AIDE FIX WITH POTENTIAL OF SERIOUS ACCIDENT IF VEHICLE DOES RUN OUT OF GAS ON HIGHWAY OR CROSSING INTERSECTION. VEY POOR POSITION OF COMPANY AND WHEN SHOPPING FOR NEW CAR I WILL CONSIDER ANOTHER MANUFACTURER.
| NHTSA ID Number: | 10689527 |
|---|---|
| Consumer Location: | AKRON, OH |
| VIN: | 5NMSH73E79H**** |
I WAS PARKING MY CAR IN A SPACE AT A LOCAL STORE. THE CAR TOOK OFF. SUDDEN ACCELERATION. WENT FORWARD PROBABLY A GOOD 15 FEET BEFORE I WAS ABLE TO STOP. I ALSO HAD TO HAVE BOTH FUEL TANK SENSORS REPLACED. MY GAS GAUGE WOULD NOT REGISTER PROPERLY. FLUCTUATED UP AND DOWN AT RANDOM MOMENTS. COST ME $364.51! SEEMS TO BE A CONTINUING PROBLEM. *TR
| NHTSA ID Number: | 10491627 |
|---|---|
| Consumer Location: | CELINA, OH |
| VIN: | 5NMSH73E79H**** |
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THE CONTACT THAT THE FRONT PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 60,000.
| NHTSA ID Number: | 10472464 |
|---|---|
| Consumer Location: | BEAVER FALLS, PA |
| VIN: | 5NMSH73E79H**** |
VEHICLE HAS BEEN OWNED FOR 35 MONTHS AND HAS 25,968 MILES. DEALERSHIP REFUSES TO REPAIR/REPLACE METAL TO METAL CONTACT OF LR BRAKES UNDER WARRANTY. THIS IS 2ND OCCURRENCE. 1ST OCCURRENCE WAS RR ON 6/13/2011 @ 15,771 MILES WHICH WAS REPAIRED UNDER WARRANTY. ROTOR TURNED AND NEW BRAKE PADS INSTALLED. A RUSTY (DEFECTIVE MFGR) RATTLE CLIP WHICH SNAPS INTO THE CALIPER BRACKET CAUSES BRAKE PADS TO HANG UP OR NOT RETRACT AFTER APPLYING PRESSURE AND DRAG EXCESSIVELY CAUSING PREMATURE BRAKE PAD WEAR/FAILURE AT HALF OF NORMAL PAD LIFE EXPECTANCY. THIS SHOULD BE A CLASS ACTION CASE NATIONWIDE. MAKE HYUNDAI REPLACE UNDER WARRANTY THE DEFECTIVE RUSTY PART TO PREVENT PREMATURE BRAKE WEAR AND/OR FAILURE. REAR DISC BRAKES SHOULD EASILY LAST 50,000 MILES OR MORE. *TR
| NHTSA ID Number: | 10402092 |
|---|---|
| Consumer Location: | GARNER, NC |
| VIN: | 5NMSH73E79H**** |
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTE FE. WHILE DRIVING 35 MPH, THE CONTACT STATED THAT HE APPLIED PRESSURE TO THE ACCELERATOR PEDAL AN THE PEDAL REMAINED STUCK IN THE OPEN THROTTLE POSITION. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY PERFORMED A DIAGNOSTIC TEST BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE CURRENT AND FAILURE MILEAGES WAS APPROXIMATELY 22,000.
| NHTSA ID Number: | 10296110 |
|---|---|
| Consumer Location: | COLORADO SPRINGS, CO |
| VIN: | 5NMSH73E79H**** |
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. WHILE DRIVING BETWEEN 75-80 MPH THE VEHICLE BEGAN TO ACCELERATE WITHOUT INTENTION. EVEN AFTER REPEATED BRAKE APPLICATION THE VEHICLE WOULD NOT DECELERATE. HE HAD TO SHIFT THE VEHICLE INTO NEUTRAL TO DECELERATE. 5 DAYS PRIOR TO THE FAILURE THE VEHICLE ACCELERATED WHILE DRIVING BETWEEN 25-35 MPH IN HEAVY TRAFFIC. THERE WAS NOT INTERFERENCE BETWEEN THE FLOOR MAT AND THE ACCELERATOR PEDAL. THE TECHNICIAN HAVE INSPECTED THE VEHICLE, BUT COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
| NHTSA ID Number: | 11438931 |
|---|---|
| Consumer Location: | SOUTH RICHMOND HILL, NY |
| VIN: | 5NMSH13E39H**** |
Hi, so my mechanic checked my vehicle and my the subframe is Rusting and it’s unsafe to drive the vehicle. The vehicle only have 93k miles. I have pictures and proof about the rusted subframe. Hope to hear from you back because I really need vehicle to go to my job and now this is unsafe to drive.
| NHTSA ID Number: | 11435172 |
|---|---|
| Consumer Location: | GREENBRIER, AR |
| VIN: | 5NMSG13D59H**** |
My vehicle shows diagnostic scan codes consistent with recalls that do include my vehicle's year, make, model, and trim, but does not include my VIN. I would like to have this safety hazard resolved, and it seems to me to be the responsibility of the maker.
| NHTSA ID Number: | 11427441 |
|---|---|
| Consumer Location: | SARALAND, AL |
| VIN: | 5NMSG13D49H**** |
2009 Hyundai Santa Fe Stalls out/DEATH TRAP, occasionally with no warning, seem to be when going up or down hills usually with quarter tank of gas approx. Possibly when decelerating. We have replaced both fuel pumps and it was ok for a while. The other day I was going down steep hill and it quit, i coasted to bottom and tried at least 10 times to restart. A DEATH TRAP for people, i had cars flying up on me almost rear ending me even thou I had my emergency flashers were on and my arm out the window flagging then around. I let car sit still a few minutes and it finally cracked. I started looking online for solutions but found many 2009 Santa Fe's have this problem. I called Hyundai and no Recall. I have already spend over $500 trying to repair this. I do see settlement against Hyundai for this problem on other years. They seem to know it is a problem but are not fixing unless forced. Please help.
| NHTSA ID Number: | 11423014 |
|---|---|
| Consumer Location: | BERRYSBURG, PA |
| VIN: | 5NMSH73E49H**** |
While exiting highway, decelerating but still going mid-range speed (about 40 mph), car stalled and all power was lost. Could no longer control direction and almost slammed into median the first time (two days ago) and today, almost slammed into oncoming traffic.
| NHTSA ID Number: | 11422744 |
|---|---|
| Consumer Location: | HILLSIDE, NJ |
| VIN: | 5NMSH73E39H**** |
SLOWED DOWN TO PULL INTO PARKING SPOT AND SUDDENLY CAR PICKED UP SPEED AND CRASH THROUGH A VACANT STORE FRONT. CAR STOPPED AFTER HITTING A WALL AND MOVED WHAT EVER WAS ON THE OTHER SIDE OF THE WALL. AIR BAGS DID NOT DEPLOY DRIVER OF CAR WAS SHAKEN UP BUT NO PHYSICAL INJURIES. CAR DAMAGED TOWED TO JUNK YARD AND INSURER TOTALED VEHICLE.
| NHTSA ID Number: | 11420526 |
|---|---|
| Consumer Location: | MILTON, FL |
| VIN: | 5NMSG13D39H**** |
This has happened on more than one occasion. My car will suddenly try to stop and then it will accelerate really fast. I am not commanding it to do so with my foot. IT is very scary. then my car will just go cold.. The dash lights will all light up, blink on and off and then it leaves me stranded. I have to turn the vehicle off and sit there for a little before it will ignite again. It did this in the Publix parking lot as I was pulling into a spot to park and I almost hit a person walking by. It is like somebody has control of my vehicle and is accelerating and braking. [XXX] [XXX] Thank you for your attention to this matter INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
| NHTSA ID Number: | 11417793 |
|---|---|
| Consumer Location: | NAPOLEONVILLE, LA |
| VIN: | 5nmsh13e39h**** |
While driving on the interstate, I approached my exit. As I am slowing down, the engine shuts off and steering becomes very hard. I quickly shifted into neutral to restart the car to avoid a crash. There were no warning lights on the dash before shutting down. I immediately took it to a mechanic to see what the problem was. He said he saw none. This has been going on since September 2020 and it is happening more than one time a day. Since then, I have taken it to 4 other mechanics who have all told me that they don't see any problems. I take chances everyday not knowing when the car will shut down on me while driving because this is my only vehicle that I just bought in April of 2020. This is a very serious problem that should've been looked into.
| NHTSA ID Number: | 11416198 |
|---|---|
| Consumer Location: | FOND DU LAC, WI |
| VIN: | 5NMSH13E19H**** |
THE FUEL GAGE IS BROKEN, IT READS EMPTY WHEN FULL. THE ABS LIGHT CAME ON AND TOOK IT IN TO FIX IT. $400.00 LATER IT WAS FIXED. NOW I HEAR CLINKING SOUND FROM ENGINE. I THINK THE PISTONS RINGS ARE BAD. I'VE READ OTHER SIMILAR COMPLAINTS ABOUT THIS VEHICLE. NHTSA NEEDS TO INVESTIGATE!
| NHTSA ID Number: | 11399931 |
|---|---|
| Consumer Location: | NEENAH, WI |
| VIN: | 5NMSH13E19H**** |
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE HEATER AND AIR CONDITION SPONTANEOUSLY ACTIVATED WITHOUT WARNING AND FAILED TO TURN OFF. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
| NHTSA ID Number: | 11385370 |
|---|---|
| Consumer Location: | PINEHURST, ID |
| VIN: | 5NMSH73E69H**** |
THE AIR BAG LIGHT STAYS ON WHILE DRIVING. UNKNOWN CAUSE OF THE PROBLEM. RECALL WAS DONE PRIOR TO BUYING THE CAR TO MY KNOWLEDGE. BUT I ASSUME THAT THE PART WENT OUT AGAIN.
| NHTSA ID Number: | 11366749 |
|---|---|
| Consumer Location: | TOLEDO, OH |
| VIN: | 5NMSG13D69H**** |
RANDOMLY HESITATES AND THEN STALLS WHILE DRIVING.
| NHTSA ID Number: | 11365954 |
|---|---|
| Consumer Location: | MIAMI, FL |
| VIN: | 5NMSG13D89H**** |
MY GAS GAGE STARTED TO WORK IMPROPERLY. I TOOK IT TO A MECHANIC I TRUST. HE TOLD ME THE FUEL PUMP SENDERS WERE BAD. AFTER HE REMOVED THEM HE CALLED ME TO TELL ME I WAS LUCKY MY VEHICLE DIDN'T CATCH FIRE OR BLOW UP! ONE SENDER HAS INSULATION BROKEN AND THE WIRE IS EXPOSED. HE ALSO FOUND THAT AN INTERNAL WIRE WAS EVEN WORST. THE PROTECTIVE CONNECTOR WAS GONE! THAT LEFT THOSE WIRES WITH NO PROTECTION. THEY SHOW SIGNS OF BAD CORROSION ON BOTH THE WIRES AND THE TERMINALS. THEY APPEAR TO MAYBE EVEN HAVE SHORTED OUT. THEY ARE BLACK AND A RUST ORANGE COLOR. THEY ARE ALSO PITTED. I CONTACTED HYUNDAI. THEY DIDN'T SEEM TO CARE. THEY WERE MORE CONCERNED THAT I HADN'T BROUGHT MY CAR TO A DEALER FOR OVER FIVE YEARS. I EXPLAINED THAT TWO DIFFERENT DEALERSHIPS HERE IN MIAMI HAD CHEATED ME AND TREATED ME BADLY. THE REPRESENTATIVE WAS TRYING TO INSIST IF I HAD BROUGHT MY VEHICLE IN THEY WOULD HAVE DISCOVERED THE PROBLEM SOONER. THAT IS JUST NOT TRUE. THEY ONLY WAY TO OBSERVE THIS PROBLEM WAS TO PHYSICALLY REMOVE THE BACKSEAT AND OPEN THE FLOOR TO EXPOSE THE GAS TANK AND THEN REMOVE THE PUMP! THEY WILL NOT DO ANYTHING! I HAVE THE FEELING THAT THEY WON'T EVEN REPORT THIS TO THEIR OWN COMPANY OR TO YOU. I STILL HAVE THE PARTS. THEY WERE ALSO NOT INTERESTED IN SEEING THEM OR PICTURES. THEY JUST DON'T CARE! WHAT IF MY CAR CAUGHT FIRE? WHAT IF THE FUMES IGNITED? ANYONE IN THE BACKSEAT WOULD HAVE BEEN EITHER KILLED OR INJURED!
| NHTSA ID Number: | 11365373 |
|---|---|
| Consumer Location: | FLANDERS, NJ |
| VIN: | 5NMSH73E19H**** |
I WAS PULLING INTO A PARKING SPACE, STEPPED ON THE BRAKE AND THE CAR SPEED UP, CRASHING INTO A STORE FRONT, BREAKING THE GLASS WINDOW AND KNOCKING OUT SOME BRICKS.
| NHTSA ID Number: | 11362977 |
|---|---|
| Consumer Location: | ALEXANDRIA, VA |
| VIN: | 5NMSG13D39H**** |
TWO TIMES MY CAR HAS STALLED WHILE DRIVING, ONE AT 10 MPH AND ONE AT 20 MPH. THERE ARE NO SIGNS THAT THE CAR IS GOING TO STALL. HAVE NO LIGHTS, BRAKES, STEERING, CAN'T EVEN USE HAZARD LIGHTS.
| NHTSA ID Number: | 11360639 |
|---|---|
| Consumer Location: | NUTLEY, NJ |
| VIN: | 5NMSG13D39H**** |
MY VEHICLE WAS TAKEN FOR AN OIL CHANGE AT ETD SERVICE CENTER ON SATURDAY, 9/19/2020. I THEN DROVE DOWN THE PARKWAY FOR THE WEEKEND. I RETURNED SUNDAY NIGHT AND NOTICED MY OIL LIGHT WAS BLINKING WHILE STOPPED AT A LIGHT. I RETURNED TO ETD FIRST THING MONDAY MORNING 9/21/2020 WHO ADVISED THAT "IF IT HAPPENED AGAIN, BRING IT TO THE DEALER". TODAY ON 9/23/2020, THE OIL LIGHT WAS BLINKING AGAIN WHILE STOPPED AT A LIGHT AND THE VEHICLE WAS IDLING. THERE IS NO OIL LEAKING.
| NHTSA ID Number: | 11350085 |
|---|---|
| Consumer Location: | OAK LAWN, IL |
| VIN: | 5NMSG13D59H**** |
PURCHASED CAR NEW GARAGE KEPT WELL MAINTAINED AT DEALER. HAD A RECALL IN 2016 FOR FRAME CORROSION. I BROUGHT CAR IN AND DEALER RUST PROOFED FRAME. CONTINUED TO HAVE CAR SERVICED AND COMPLETED ALL MAINTENANCE THAT DEALER RECOMMENDED. SOME REPAIRS VERY EXPENSIVE LIKE TIMING BELT, WATER PUMP, IDLE PULLEY ETC. LAST MONTH BROUGHT CAR IN FOR TRANSMISSION EXCHANGE AND I WAS TOLD THE SIDE RAILS OF CAR ARE RUSTED THRU AND CAR IS UNSAFE TO DRIVE. THIS VEHICLE WAS SUPPOSEDLY INSPECTED EVERY TIME CAR WAS SERVICED. HYUNDAI NEVER SAID ANYTHING ABOUT RUST GETTING WORSE. I WOULD LIKE YOUR HELP HOLDING THEM ACCOUNTABLE. THEY ADMITTED TO HAVING DEFECTIVE STEEL. PLEASE HELP!!
| NHTSA ID Number: | 11350175 |
|---|---|
| Consumer Location: | FRESNO, CA |
| VIN: | 5NMSG13D69H**** |
FILLED UP WITH GAS AND DID SOME GROCERY SHOPPING WITH MY WIFE. AFTER ABOUT 15 MINUTES, WE STARTED SMELLING STRONG FUEL COMING THROUGH AIR VENTS WHILE DRIVING AROUND. GOT HOME AND REMOVED ENGINE COVER AND SPOTTED FUEL SEEPING FROM THE FUEL RAIL ABOVE THE FUEL INJECTORS. THE FUEL RAIL TUBE IS MADE OF PLASTIC AND HAD CRACKED.
| NHTSA ID Number: | 11349975 |
|---|---|
| Consumer Location: | CARTHAGE, IL |
| VIN: | 5NMSH73E99H**** |
JUST BOUGHT A 2009 HYUNDAI SANTA FE. I DIDN'T EVEN MAKE IT OUT OF TOWN BEFORE IT STALLED ON ME SEVERAL TIMES. I WOULD HURRY UP PUT IN PARK AND START UP. I TOOK IT TO THE HYUNDAI DEALERSHIP AND THEY SAID THEY SEEN THIS A LOT OF TIMES BEFORE. ITS THE TIMING CHAIN AND TENSIONER. 2375 DOLLAR FIX.
| NHTSA ID Number: | 11339140 |
|---|---|
| Consumer Location: | JACKSONVILLE, FL |
| VIN: | 5NMSH73E89H**** |
WHEN I FIRST "TESTED" THE CAR I MENTIONED TO THE SALES PERSON THAT I THOUGHT IT WAS PULLING TO THE RIGHT. HE CONVINCED ME IT WASN'T. ON 7/31/19 I PURCHASED 4 NEW TIRES AND HAD A WHEEL ALIGNMENT. I TOOK IT BACK FOR ADJUSTMENTS TO THE ALIGNMENT 3 TIMES BEFORE THE COVID OUTBREAK (TWICE BEFORE JANUARY). IT IS NOW MAJORLY VEERING TO THE RIGHT AND I HAVE TO KEEP IT FROM GOING THAT WAY WHEN DRIVING. I DON'T DRIVE FAR TO WORK WHICH IS WHY IT WASN'T AS MUCH OF A PROBLEM BEFORE.
| NHTSA ID Number: | 11331748 |
|---|---|
| Consumer Location: | WEEKI WACHEE, FL |
| VIN: | 5NMSG13D09H**** |
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE UNINTENDEDLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TOWED TO HYUNDAI OF NEW PORT RICHEY LOCATED AT 3936 US-19, NEW PORT RICHEY, FL 34652, (727) 477-8644, WHERE AN UNKNOWN REPAIR WAS PERFORMED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 79,053.
| NHTSA ID Number: | 11315367 |
|---|---|
| Consumer Location: | ELGIN, IL |
| VIN: | 5NMSG13D39H**** |
CHECK ENGINE LIGHT ON FOR FAILED FUEL LEVEL SENSOR. GAS GAUGE IS ERRATIC. WHEN I START THE CAR THE GAUGE FALLS TO EMPTY. NEVER KNOW EXACTLY HOW MUCH GAS I HAVE. VERY COSTLY TO REPAIR.
| NHTSA ID Number: | 11307990 |
|---|---|
| Consumer Location: | MARIETTA, GA |
| VIN: | 5NMSH13E59H**** |
2 ISSUES - (1 )WHILE TURNING, LOSES POWER STEERING MOMENTARILY, BATTERY AND SEAT BELT LIGHTS COME ON TEMPORARILY (2) WHILE DRIVING STRAIGHT AT LOW SPEEDS, CAR "BUCKS" AS IF TRANSMISSION JAMMED OR BRAKES LOCKED UP MOMENTARILY --BOTH ISSUES ARE INTERMITTENT, AND MAY BE UNRELATED--
| NHTSA ID Number: | 11302087 |
|---|---|
| Consumer Location: | MYSTIC, CT |
| VIN: | 5NMSG13D49H**** |
FUEL GAUGE BECAME ERRATIC AND TRIGGERED CHECK ENGINE LIGHT TO COME ON ALSO IT WILL FLUCTUATE A LITTLE BIT WHEN IT HITS THE 1/4 MARK AND THE LOW FUEL LIGHT WILL COME ON. IT WILL GO FROM 1/4 TO EMPTY CAN NOT TELL HOW MUCH FUEL IS IN THE TANK. WHEN I FILL THE TANK IT REGISTERS EMPTY AND THE AND THE LOW FUEL LIGHT INDICATOR COMES ON. STARTING THE CAR AGAIN ON THE SAME DAY OR THE NEXT DAY, THE GAGE COMES UP AGAIN TO THE FULL OR HALF WAY MARK AND THE LIGHT GOES OUT. THE CAR STALLS WHILE IN CITY TRAFFIC CAUSING A DANGEROUS SITUATION ANOTHER CAR COULD CRASH INTO ME.
| NHTSA ID Number: | 11300628 |
|---|---|
| Consumer Location: | ORCHARD PARK, NY |
| VIN: | 5NMSH73E39H**** |
THE FUEL GAUGE VARIES WIDELY. IT IS DIFFICULT TO KNOW AT TIMES HOW MUCH GAS THE CAR TRULY HAS. THIS SEEMS TO BY A SYSTEMIC PROBLEM WITH THIS VEHICLE.
| NHTSA ID Number: | 11292573 |
|---|---|
| Consumer Location: | BOSTON, MA |
| VIN: | 5NMSG73D79H**** |
I WAS COMING FROM FOOD SHOPPING, ON AUGUST, 26, 2019 AND WAS TRYING TO LEAVE OUT MY PARKING SPOT. WHILE ME BACKING OUT, MY VEHICLE ACCELERATED BACKWARD AND WHILE I TRIED TO STOP MY VEHICLE IT TAPPED INTO A LIGHT POLE. I WAS TRYING TO GET MY SELF OUT OF THIS WEIRD SITUATION. I SWITCHED GEARS TO PARK MY CAR, AND MY CAR ACCELERATED FORWARD SLAMMING INTO A BRICK WALL AND ALSO RUBBING AGAINST IT. MY CAR THEN SLOWLY STARTED TO BACK UP NOT EVEN LETTING ME BE ABLE TO BREAK OR SWITCH GEARS. FOR THE LAST TIME IT ACCELERATED FORWARD SIDE SWIPING A LADY CAR AND HITTING THE BRICK WALL AGAIN. MY AIR BAGS DID NOT GO OFF, LEAVING ME WITH AN CONCUSSION AND ALSO SEVER NECK AND HEAD PAIN. THIS ALL HAPPEN SO SUDDENLY AND RANDOMLY. I BARELY REMEMBERED WHAT HAPPENED UNTIL SEEING A VIDEO OFF OF THE CAMERA AT A NEAR BY GAS STATION. THIS SITUATION WENT FROM SOMETHING WEIRD HAPPENING INTO A VERY DANGEROUS AND SCARY SITUATION. I CONTACTED NATIONAL CONSUMERS AFFAIRS HYUNDAI MOTOR VEHICLE, BECAUSE MY CAR HAD BEEN TOTALED, I WAS LEFT WITH HOSPITAL BILLS AND ALSO MY INSURANCE MAY GO UP, BECAUSE OF THE WHOLE SITUATIONS. I THOUGHT I WOULD HAVE CAME TO SOME CLOSURE WHEN IT CAME TO THEM HELPING ME OUT WITH MY SITUATION, BUT THEY TOLD ME THEY CAN'T FIND NOTHING WRONG WITH MY CAR AND THERE WAS NO DEFECT OR ANYTHING. AFTER SENDING THESE PEOPLE PICTURES, THE VIDEO, AND EVEN PROOF OF ME GOING TO THE HOSPITAL MORE THAN ONCE,THEY MADE ME FEEL LIKE THIS WAS ALL MY FAULT. I SPOKE TO A "PRIVATE" CONTRACTOR FROM HYUNDAI THAT WAS SUPPOSED TO LOOK INTO MY CAR AND ALSO A SPECIALIST THAT DIDN'T WANT TO GIVE ME HIS LAST NAME WHILE LOOKING INTO MY CASE. ALSO A LADY FROM HYUNDAI CALLED ME FROM A PRIVATE NUMBER FROM THE COMPANY. THIS ALL SEEM SO WEIRD TO ME AS IF THEY WERE SCAMMING ME WHEN IT CAME TO A SERIOUS SITUATION LIKE THIS. I FEEL LIKE HYUNDAI IS RUNNING FAKE INVESTIGATIONS. I'M HOPING NHTSA DO SOMETHING ASAP.
| NHTSA ID Number: | 11271499 |
|---|---|
| Consumer Location: | LINCOLNTON, NC |
| VIN: | 5NMSH13E69H**** |
BRAKES COMPLEXLY FAILED WHILE I WAS DRIVING WITH BRAKES BEING PRESSED COMPLETELY TO FLOOR. I TOOK IT TO A MECHANIC BESIDE MY HOME IMMEDIATELY . BOTH BREAK LINES WERE LEAKING 'GUSHING' BRAKE FLUID. HYUNDAI RECALLED THIS SAME EXACT PROBLEM ON THEIR 2011 SANTA FE BUT WHEN I NOTIFIED HYUNDAI OF MY BRAKE FAILURE THEY INFORMED ME THAT MY VIN NUMBER WAS NOT PART OF THE RECALL. ALSO THERE WERE NO WARNING LIGHTS ON WHEN THIS OCCURRED ! I WILL UPLOAD AN ACTUAL IMAGE OF LEAKING BRAKE LINES WHEN I RETURN TO THE REPAIR SHOP. VEHICLE PARTS REFERENCE NUMBERS PER HYUNDAI ARE 58722D AND 58718F. REPAIRS ESTIMATE IS APPROXIMATELY $665
| NHTSA ID Number: | 11267570 |
|---|---|
| Consumer Location: | BELMONT, CA |
| VIN: | 5NMSH73E99H**** |
GAS GAUGE HIGHLY INACCURATE. FUEL WARNING LIGHT GOES ON AND CHECK ENGINE LIGHT ALSO APPEARS. HAVE TO PULL OVER AS AFRAID TO DRIVE. FINALLY GO TO NEAREST GAS STATION ONLY TO FIND OUT THAT GAS TANK WAS STILL HALF FULL. THIS HAS HAPPENED A NUMBER OF TIMES. VEHICLE HAS ONLY 60,000 MILES.
| NHTSA ID Number: | 11265785 |
|---|---|
| Consumer Location: | CHARLOTTE, NC |
| VIN: | 5NMSH13E39H**** |
MY 2009 HYUNDAI SANTA FE HAS STALLED MORE THAN 4 TIMES WHILE DRIVING SINCE 2010. IT LOSES POWER WITHOUT WARNING RENDERING THE VEHICLE UNSAFE AND NOT ABLE TO BE DRIVEN. THE FIRST TIME IN 2010 IT STOPPED WHILE ON THE EXIT RAMP OF A HIGHWAY DOING ABOUT 50 MPH. THE CAR WAS BROUGHT TO THE DEALERSHIP AND THEY "COULD NOT DUPLICATE THE PROBLEM" SO THEY DID NOTHING. BROUGHT SAME VEHICLE BACK TO DEALERSHIP IN 2011, 2014 AND 2019. EACH TIME WE ARE TOLD "COULD NOT DUPLICATE AT THIS TIME". THE MOST RECENT ON AUGUST 7, 2019 THEY REPLACED THE ALTERNATOR AND BATTERY COMMENTING THAT "VEHICLE NOW OPERATES NORMALLY. VEHICLE DOES NOT STALL". THE VEHICLE HAS SINCE STALLED AGAIN DURING DRIVING. THE DEALERSHIP WILL ONLY LOOK AGAIN AT THE VEHICLE AT THE COST OF $100.00 PER HOUR. WE HAVE CONTACTED THE CORPORATE OFFICE AND THEY WERE NOT HELPFUL, IN FACT RUDE AND HUNG UP. AFTER READING SO M;ANY COMPLAINTS ON JUST THIS SITE I HOPE OUR GOVERNMENT CAN HELP GET HYUNDAI TO BE RESPONSIBLE FOR THEIR VEHICLES BEFORE SOMEONE GETS HURT OR KILLED.
| NHTSA ID Number: | 11242181 |
|---|---|
| Consumer Location: | LEESPORT, PA |
| VIN: | 5NMSH13E19H**** |
THE BATTERY LIGHT KEPT BLINKING, MY BATTERY IS NEW, ALSO THE SEAT BELT LIGHT FOR PASSENGER SEAT KEPT BLINKING EVEN WHEN THE SEAT BELT WAS BUCKLED. I STALLED OUT AND WOULDN'T START BACK UP. I WAS IN THE STREET WHEN IT WOULDN'T START BACK UP. I HAD IT LOOKED AT WHEN IT WAS TOWED AND THE SHOP SAID THERE WAS ALOT OF OIL ON MY ALTERNATOR AND I WOULD HAVE TO REPLACE MY VALUE COVER GASKETS ALSO.
| NHTSA ID Number: | 11240940 |
|---|---|
| Consumer Location: | SANFORD, NC |
| VIN: | 5NMSH13E49H**** |
FUEL GUAGE DOES NOT WORK PROPERLY. FLUCTUATES GREATLY CAUSING POTENTIAL SAFETY ISSUE IF ONE WERE TO RUN OUT OF GAS ON THE HIGHWAY. CHECK ENGINE LIGHT ON AFTER FILLING GAS TANK.
| NHTSA ID Number: | 11234636 |
|---|---|
| Consumer Location: | FORT WORTH, TX |
| VIN: | 5NMSH13E59H**** |
BOTH FUEL LEVEL SENSORS WENT BAD
