Components: ENGINE
August 01, 2020
TBD
Condition
Run & Drive
Damage
Collision
Title
Salvage
| Dynamic Head Restraints | Driver, Front Passenger |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat, 3rd row |
| Pelvis/Torso | Driver, Front Passenger |
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Standard |
| Safety Power Windows (Anti-Pinch) locations | Driver |
| NHTSA ID Number: | 11394271 |
|---|---|
| Consumer Location: | ESCONDIDO, CA |
| VIN: | 5XYZG3AB9CG**** |
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, SHE HEARD AN ABNORMAL BANGING SOUND COMING FROM THE ENGINE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. UPON INSPECTION, THE CONTACT BECAME AWARE THAT THE ROD BEARING FRACTURED AND PIERCED THROUGH THE ENGINE BLOCK. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS LEFT IN THE POSSESSION OF THE MECHANIC. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. RECENTLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) WHICH SHE LINKED TO THE FAILURE. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11386832 |
|---|---|
| Consumer Location: | CLERMONT, FL |
| VIN: | 5XYZG3AB9CG**** |
WHEN DRIVING THE VEHICLE, THE VEHICLE WILL LURCH FORWARD. THIS COULD BE DONE AS I AM ACCELERATING, AS I AM BREAKING, OR AS I AM COASTING. THE DASHBOARD LIGHTS WILL THEN ALL COME ON INCLUDING THE CHECK ENGINE LIGHT. THE VEHICLE WILL START TO SHAKE AND UNABLE TO ACCELERATE. FORCING YOU TO PULL OFF AND PARK THE VEHICLE. WHEN YOU TURN THE VEHICLE OFF AND TURN IT BACK ON IT'S LIKE NOTHING EVER HAPPENED. THE VEHICLE HAS ALSO HAS INSTANCES WHERE THE RPM GAGE REGISTERS ZERO, EVEN AFTER YOU ARE ACCELERATING. WE HAVE HAD THE SPARK PLUGS REPLACED, THE FUEL SYSTEM LINE CLEANED OUT, WE STARTED NOTICING THE PROBLEM IN FEBRUARY IS 2020 AND THE FREQUENCY OF THE PROBLEM HAS ONLY INCREASED. THIS NOW HAPPENS ABOUT EVERY 3-4 DAYS. I HAVE 2 CHILDREN AND I DO NOT FEEL SAFE DRIVING IN THIS CAR WITH THEM. I BELIEVE THAT MY VEHICLE SHOULD BE A PART OF THE RECALL NUMBER 20V746000, OR FROM HYAUNDAI'S RECALL NUMBER 198.
| NHTSA ID Number: | 11378275 |
|---|---|
| Consumer Location: | HOUSTON, TX |
| VIN: | 5XYZG3AB9CG**** |
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 50 MPH, THERE WAS AN ABNORMAL SOUND AND THE VEHICLE HESITATED TO ACCELERATE ABOVE 35 MPH. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROADWAY, TURNED OF THE VEHICLE, AND HAD THE VEHICLE TOWED TO THE RESIDENCE. AN INDEPENDENT MECHANIC WAS CONTACTED AND ARRIVED AT THE RESIDENCE TO INSPECT THE VEHICLE. THE CONTACT WAS INFORMED THAT THERE WAS AN INTERNAL FAILURE WITHIN THE ENGINE. THERE WERE NO LEAKS FOUND BY THE MECHANIC. STERLING MCCALL HYUNDAI (10505 SOUTHWEST FREEWAY, HOUSTON, TX 77074, (713) 981-4400) WAS CONTACTED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE HAS NOT BEEN DIAGNOSED. THE CONTACT FELT UNSAFE DRIVING THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) AS POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER TO BE DIAGNOSED. THE FAILURE MILEAGE WAS UNKNOWN.
| NHTSA ID Number: | 11160738 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 5XYZG3AB9CG**** |
MOTOR STARTED KNOCKING WHILE DRIVING, TOOK TO SHOP AND WAS TOLD MOTOR IS NO GOOD. NEEDS TO BE REPLACED. COST 6100.00
| NHTSA ID Number: | 10845644 |
|---|---|
| Consumer Location: | IMPERIAL BEACH, CA |
| VIN: | 5XYZG3AB9CG**** |
ALL EVENTS OCCURRED WHILE VEHICLE WAS STATIONARY.BEGAN TO HAVE A INTERMITTENT NO START CONDITION AROUND THE THIRD WEEK OF JANUARY 2016. THETA 2.4 ENGINE #165130 WOULD NOT TURN OVER. A JUMP START WITH 2ND VEHICLE BATTERY SUPPLY AND JUMPER CABLES WERE NEEDED FOR ENGINE TO RUN.TESTED THE BATTERY VOLTAGE OUTPUT ON SANTA FE WITH ENGINE COLD 12.65 AND ENGINE RUNNING 13.96 TO 14.02 RANGE ALL STARTING AND CHARGING COMPONENTS WERE OPERATING IN NORMAL CONDITIONS AND NO CHECK ENGINE OR BATTERY INDICATORS ILLUMINATING. NO SIGNS OF ENGINE MALFUNCTION WAS EVIDENT. ON 01/29/2016 AFTER HAVING TWO MORE NO STARTS WENT AHEAD AND REPLACED THE BATTERY WITH BRAND NEW ONE. ENGINE WOULD CRANK BUT NOT START.TESTED VOLTAGE ON BATTERY, ALTERNATOR, STARTER,IGNITION AND FUEL PUMP RELAYS. HAD SPARK ON ALL COILS AND FUEL. AIR FILTER WAS NEW. FELT CONFIDENT THERE WAS NO NEED TO CHECK COMPRESSION AS THERE WERE NO MECHANICAL SIGNS PRESENT. AT CERTAIN TIMES SOME ENGINE COMPONENTS DUE WEAR OUT SO I HAD A MECHANIC INSPECT THE ENGINE AND ASKED HIM TO REPLACE THE CRANKSHAFT SENSOR. ENGINE WOULD NOT TURNOVER AFTER SEVERAL ATTEMPTS AND HE COULD NOT DETERMINE THE CAUSE. ON 01/30/2016 CONNECTED MY OBD2 AND GOT A TOTAL OF 11 CODES, P0445,261,267,270,264,448. FIVE OUT OF FIRST ELEVEN WERE DISPLAYED TWICE EXCEPT P0448.I HAD THE CAR TOWED TO A HYUNDAI AUTHORIZED SERVICE DEPT ON 02/02/2016 THE SERVICE ADVISER AT FRANK HYUNDAI ADVISED ME HIS MECHANIC PERFORMED A COMPRESSION AND LEAK DOWN TEST AND INFORMED ME ENGINE HAD LOW COMPRESSION IN 3 OUT OF 4 CYLINDERS WITH ACTIVE CODES P0223 P0445 AND P2106.ONE CYLINDERS WAS SAID TO BE BLOWING AIR UP TOWARDS VALVE COVER.I WAS TOLD THEY SUSPECTED PISTON RINGS OR CYLINDER HEAD WAS CAUSE OF ENGINE FAILURE.HAD CAR TOWED HOME. AFTER FINDING BLOWN FUSE I WAS ABLE TO START CAR BUT SHUT IT DOWN IMMEDIATELY FROM LOUD NOISE COMING FROM VALVE TRAIN ROTATING ASSEMBLY.UNKNOWN SYMPTOMS.
| NHTSA ID Number: | 11420454 |
|---|---|
| Consumer Location: | PRESQUE ISLE, ME |
| VIN: | 5XYZGDAB4CG**** |
when a bluetooth device is plugged into the available plug(auxillary plug) in the front dash of the vehicle the radio/CD/phone connections work on and off(mostly off) if lucky you might hear the stereo for a few minutes then it goes off again for days. when unplugged the radio keeps working. My drivers side power window has not worked a few times. The available connection for the cell phone does not work all the time. There is some kind of electrical problem in my vehicle. These ongoing problems have been going on for about 1 1/2 years after I bought the vehicle.
| NHTSA ID Number: | 11417669 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 5xyzg3ab6cg**** |
2012 Hyundai Santa Fe. Consumer writes in regard to NHTSA Safety Recall 20V-746. THE CONSUMER STATED THE VEHICLE SPUTTERED AS IF IT WERE RUNNING OUT OF GAS. THE FAILURE HAS OCCURED ON MULTIPLE OCCASIONS. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE.
| NHTSA ID Number: | 11416502 |
|---|---|
| Consumer Location: | LAKELAND, FL |
| VIN: | 5XYZK3AB5CG**** |
THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED HIS SON WAS DRIVING 55 MPH WHEN HE HEARD A KNOCKING SOUND COMING FROM THE VEHICLE. THE DRIVER PULLED THE VEHICLE OVER TO THE SIDE OF THE ROADWAY AND HAD THE VEHICLE TOWED TO FINDLAY HYUNDAI ST. GEORGE (1405 SOUTH, SUNLAND DR, ST. GEORGE, UT 84790, (435) 688-7272) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CONNECTING ROD FAILURE CAUSED THE ENGINE TO BE DAMAGED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
| NHTSA ID Number: | 11416214 |
|---|---|
| Consumer Location: | INDIALANTIC, FL |
| VIN: | 5XYZK4AG1CG**** |
I WENT GROCERY SHOPPING ON WED APRIL 21,2021 CAME OUT TRIED STARTING MY 2012 HYUNDAI SANTA FE AND IT WOULDN'T START I PROCEEDED TO TRY AGAIN AND IT STARTED MAKING THIS HIGH PITCHED NOISE ,PEAKED OUT REALLY LOUD A PUFF OF SMOKE CAME OUT FROM UNDERNEATH MY HOOD AND THE CAR WAS COMPLETELY DEAD. I HAD IT TOWED TO MY MECHANIC WHERE HE REPLACED THE STARTER THINKING THAT WAS THE PROBLEM WHICH IT WASN'T HE INFORMED ME THE ENGINE WAS SEIZED UP . I THEN HAD THE SANTA FE TOWED TO THE HYUNDAI DEALERSHIP WHERE IT WAS PURCHASED NEW FROM THE ORIGINAL OWNER ALL SERVICE FROM DAY ONE HAS BEEN DONE AT THIS HYUNDAI DEALERSHIP WE BOUGHT THIS CAR KNOWING THE SERVICE RECORDS AND HISTORY OF CAR WE ALSO KNEW IT CAME WITH A 10 YEAR 100000 MILE DRIVE TRAIN WARRANTY. MOTOR FAILED AT 96128, WOULD OF BEEN COVERED UNDER MANUFACTURES DRIVE TRAIN WARRANTY IF I WAS ORIGINAL OWNER I WAS TOLD. AFTER DOING RESEARCH WE HAVE DISCOVERED THIS IS A COMMON PROBLEM WITH THE HYUNDAI SANTA FE MOTORS LOCKING UP. SERVICE WRITER ADVISED US TO CONTACT HYUNDAI DIRECTLY WHICH I DID MY CASE #18222696 WAS TOLD SOMEONE WOULD CALL ME WITHIN 3-5 BUSINESS DAYS WHICH I HAVEN'T HEARD FROM ANYONE.
| NHTSA ID Number: | 11413590 |
|---|---|
| Consumer Location: | KANNAPOLIS, NC |
| VIN: | 5XYZK3AB3CG**** |
RIDING ON A 6 LANE VERY BUSY HIGHWAY WHEN ENGINE ON MY 2012 HYUNDAI SANTA FE JUST QUIT. ONLY VERY LUCKY WE WERE ABLE TO MOVE OVER TO THE RIGHT LANE. CARS WERE FLYING PAST, AND RIGHT LANE TRAFFIC HAD TO STOP TO KEEP FROM REAR ENDING US. I CALLED POLICE DEPT TO SEND A CAR WITH BLUE LIGHT TO HELP KEEP US FROM BEING HIT. ALSO CALLED TOW TRUCK TO MOVE US TO DEALERSHIP. RECEIVED A LETTER FROM HYUNDAI CORP. STATING MY CAR WAS IN THE RECALL FOR BEARING DAMAGE. INFORMED THE HYUNDAI DEALERSHIP, MODERN HYUNDAI OF CONCORD ,N.C. OF RECEIVING THIS LETTER. THAT WAS (10 )WEEKS AGO. STILL WAITING ON MODERN HYUNDAI TO SERVICE MY CAR. THEY KEEP TELLING ME THE CORP OFFICE IS REQUESTING MOR E PHOTOS OF THE DAMAGE. BEEN HEARING THAT SAME LINE FOR OVER 3 WEEKS NOW. JUST KEEP GIVING US THE RUNAROUND. THEY SHOULD HAVE ENOUGH PICTURES TO MAKE A MOVIE BY NOW. THIS HAS BEEN THE MOST SCARIEST SITUATION, AND THE MOST DISPARAGING I HAVE EVER DEALT WITH.
| NHTSA ID Number: | 11413093 |
|---|---|
| Consumer Location: | LAREDO, TX |
| VIN: | 5XYZG3AB8CG**** |
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT TOOK THE VEHICLE TO BROWN HYUNDAI OF LAREDO (2420 JACAMAN RD, LAREDO, TX 78041) FOR THE RECALL REPAIR. UPON RETRIEVING THE VEHICLE, THERE WAS A LEAK UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS LATER DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE MAP SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 60,519.
| NHTSA ID Number: | 11408122 |
|---|---|
| Consumer Location: | WEST CHICAGO, IL |
| VIN: | 5XYZG3AB2CG**** |
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THERE WAS AN ABNORMAL CLICKING NOISE DETECTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS DUE TO THE ENGINE AND REFERRED CONTACT TO A LOCAL DEALER. THE VEHICLE WAS TOWED TO ROSEN HYUNDAI OF ALGONQUIN (771 S RANDALL RD, ALGONQUIN, IL 60102, (847) 854-6700) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
| NHTSA ID Number: | 11406596 |
|---|---|
| Consumer Location: | GREEN BAY, WI |
| VIN: | 5XYZGDAB0CG**** |
2012 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO ENGINE MALFUNCTION. *AS THE CONSUMER STATED THE ENGINE FAILED WHILE DRIVING. THE CONSUMER WERE STRANDED OUT OF STATE. THE MANUFACTURER WAS CONTACTED BUT, DID NOT OFFER ANY ASSISTANCE. *JS
| NHTSA ID Number: | 11406718 |
|---|---|
| Consumer Location: | BLOOMINGTON, MN |
| VIN: | 5XYZK3AB0CG**** |
MY DAUGHTER WAS TRAVELING ON THE FREEWAY I-80 AND 60 MILES OUTSIDE OF LARAMIE WYOMING, THE ENGINE MADE CLUNKING NOISES THE THE CAR SLOWED DOWN AND SHE PULLED OVER TO SIDE OF I 80 THIS WAS 18 FEB 2021. SHE WAS TOWED TO LARAMIE TIRE AND AUTO REPAIR. THEY LET US KNOW THEY FOUND METAL SHAVING IN THE OIL AND OIL FILTER AND THOUGHT IT WAS THE LOWER ENGINE BERRING THAT FAILED. AND THE ENGINE WOULD NEED TO REPLACED OR REBUILT AT A COST OF $5500 TO $45000. WE HAD THE OIL CHANGED BEFORE SHE LEFT ON THE TRIP TO CA. AFTER I COMPLAINED TO HYUNDAI BY EMAIL THEN THEY SENT ME A NOTICE OF SAFETY RECALL FOR HER CAR. WHICH I GOT ON THE 3 APRIL 2021. WE OWNED THE CAR SINCE MAY OF 2019 AND DID NOT GET THIS NOTICE IN THE 2 YEARS WE OWNED IT. NOW AFTER A TOTAL LOSS OF THE CAR WE PAID 7,000.00 IN MAY 2019, SHE TRADED IT IN, THEY WOULD ONLY GIVE HER $65.00 TRADE IN TO GET ANOTHER USED CAR. IF WE WOULD HAVE HAD THIS SAFETY RECALL BEFORE THE ENGINE FAILED ALL THIS COULD HAVE BEEN AVOIDED. I AM VERY DISAPOINTED IN HYUNDAI AND THEIR NOTIFICATION OF THE SAFETY RECALL.
| NHTSA ID Number: | 11404297 |
|---|---|
| Consumer Location: | DEVON, PA |
| VIN: | 5XYZGDAB5CG**** |
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT A ROD HAD GONE THROUGH THE ENGINE BLOCK AND THE ENGINE NEEDED TO BE REPLACED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND WAS INFORMED TO TAKE THE VEHICLE TO A HYUNDAI DEALER AS THE VEHICLE WAS IMPACTED BY THE RECALL. THE CONTACT CONTACTED CONICELLI HYUNDAI (1208 RIDGE PIKE, CONSHOHOCKEN, PA 19428) AND WAS INFORMED THAT THE REMEDY WAS NOT YET AVAILABLE. THE FAILURE MILEAGE WAS 90,000.
| NHTSA ID Number: | 11403269 |
|---|---|
| Consumer Location: | FAYETTE, AL |
| VIN: | 5XYZG3AB5CG**** |
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT STATED WHILE STARTING THE VEHICLE THERE WAS AN ABNORMAL ODOR OF SMOKE. THE DETECTED LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 144,000. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11403362 |
|---|---|
| Consumer Location: | VIRGINIA BEACH, VA |
| VIN: | 5XYZH4AG9CG**** |
WAS DRIVING AROUND 20MPH ON A SERVICE ROAD, WHEN I HEARD A LOUD NOISE FROM UNDER THE HOOD. ALL THE DASH LIGHTS TURNED ON AND THE TRUCK SHUT OFF. NO POWER STEERING AND NO POWER BRAKES. I PUT TRANSMISSION IN NEUTRAL AND COASTED TOWARDS SIDE OF THE ROAD. TRIED TO START, BUT NOTHING HAPPENED WHEN I TURNED THE KEY. HAD TOWED TO DEALERSHIP. THEY SAID TOTAL ENGINE FAILURE. 2012 HYUNDAI SANTA FE 3.5 LITER 2WD. 69,900 MILES. 10YEAR/100K MILE WARRANTY. ORIGINAL OWNER. ALL MAINT. HAS BEEN PERFORMED. THEY ARE DECLINING WARRANTY DUE TO "EXCEPTIONAL MAINTENANCE NEGLECT". WE HAVE PROVIDED THEM WITH ALL THE DOCUMATION. THEY DECLINED IT TWICE. NOW I'M BEING SHOVED OFF TO HYUNDAI LAWYERS.
| NHTSA ID Number: | 11403089 |
|---|---|
| Consumer Location: | OMAHA, NE |
| VIN: | 5XYZK3AB4CG**** |
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A KNOCKING SOUND AND OIL LEAKING FROM THE ENGINE. THE VEHICLE WAS NOT REPAIRED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11399263 |
|---|---|
| Consumer Location: | LARGO, FL |
| VIN: | 5XYZG3AB6CG**** |
THE ROD BEARING WENT OUT IN MY 2012 HYUNDAI SANTA FE WITH NO WARNING.
| NHTSA ID Number: | 11398896 |
|---|---|
| Consumer Location: | CANTON, OH |
| VIN: | 5XYZGDAB1CG**** |
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT AN ABNORMAL HUMMING NOISE WOULD INTERMITTENTLY EMIT FROM THE ENGINE UPON START-UP, WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11399045 |
|---|---|
| Consumer Location: | AMBLER, PA |
| VIN: | 5XYZH4AG0CG**** |
BROKEN RIGHT FRONT COIL SPRING FOIUND DURING ROUTINE AUOT INSPECTION BY SERVICE MECHANIC
| NHTSA ID Number: | 11398139 |
|---|---|
| Consumer Location: | KANNAPOLIS, NC |
| VIN: | 5XYZK3AB3CG**** |
DRIVING MY 2012 HYUNDAI SANTA FE,ON HARRIS BLVD. IN CHARLOTTE A MULTI 6 LANE ROAD. TRIED TO SPEED UP TO MOVE INTO THE CENTER LANE WHEN EVERYTHING DIED. MOTOR SHUT DOWN WITH TRAFFIC ZOOMING BY. NO WARNING OF ANY KIND. WAS ABLE TO COAST INTO FAR RIGHT LANE,WHERE WE SAT SCARED TO DEATH SOMEONE WAS GOING TO PLOW INTO US. CAR WOULD NOT RESTART. CALLED POLICE TO SIT BEHIND US WITH BLUE LIGHT,AND CALLED TOW TRUCK. HAD CAR TOWED TO HYUNDAI DEALER, WHO LATER REPORTED ENGINE WAS SEIZED, AND WOULD COST $7600 FOR A USED ENGINE. I HAD RECEIVED A RECALL CAMPAIGN 198, ID 20V746000 NOTICE JUST DAYS BEFORE THIS MISHAP, BUT DEALER KNEW NOTHING ABOUT A RECALL. EVEN THOUGH IT IS ALL OVER THE INTERNET. MY WIFE AND I CAME VERY CLOSE TO A DISASTER THAT DAY BECAUSE OF A KNOWN MOTOR DEFECT FOR THIS MODEL AND HYUNDAI CONTINUES TO STATE REMEDY NOT AVAILLABLE. GUESS THEY'RE WAITING ON SOMEONE TO GET KILLED, WHICH IS GOING TO HAPPEN.
| NHTSA ID Number: | 11397904 |
|---|---|
| Consumer Location: | APOPKA, FL |
| VIN: | 5XYZG3AB4CG**** |
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING AND COULD NOT BE RESTARTED. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT THE ENGINE HAD THROWN A ROD. THE MECHANIC IMMEDIATELY LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT CALLED LAKELAND HYUNDAI (1500 W. MEMORIAL BLVD, LAKELAND, FL 33815) AND HOLLER HYUNDAI (1150 ORLANDO AVE, WINTER PARK, FL 32789) AND WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT WAS THEN REFERRED TO THE MANUFACTURER WHO ALSO INFORMED HIM THAT THE VEHICLE WAS NOT UNDER RECALL. THE CONTACT WAS THEN REFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 116,125.*DT
| NHTSA ID Number: | 11397902 |
|---|---|
| Consumer Location: | WAMEGO, KS |
| VIN: | 5XYZG3AB3CG**** |
I WAS INFORMED BY HYUNDAI IN DECEMBER 2020 THAT THEIR WAS AN IMPORTANT SAFETY RECALL ON MY 2012 HYUNDAI SANTA FE (VIN: [XXX]). THE NOTICE STATED THAT HIS WAS VERY IMPORTANT AND NEEDED TO BE FIXED BECAUSE IT COULD CAUSE A CRASH. IT IS NOW THE END OF FEBRUARY AND I HAVE STILL NOT BEEN CONTACTED WITH A REMEDY. THIS IS UNACCEPTABLE. THEY SHOULD JUST REPLACE THE WHOLE MOTOR RATHER THAN RISKING OUR LIVES UNNECESSARILY. WE PURCHASED THE CAR NEW EXPECTING THAT HYUNDAI WOULD USE THE HIGHEST QUALITY PARTS. APPARENTLY THEY DID NOT. WE WANT HYUNDAI TO RESOLVE THIS SAFETY RISK IMMEDIATELY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
| NHTSA ID Number: | 11397903 |
|---|---|
| Consumer Location: | BETHPAGE, NY |
| VIN: | 5XYZGDAB6CG**** |
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 65 MPH, THERE WAS AN ABNORMALLY LOUD KNOCKING COMING FROM THE VEHICLE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROADWAY AND WAITED A LITTLE WHILE BEFORE RESTARTING THE VEHICLE AND CONTINUED DRIVING TO HER DESTINATION. THE CONTACT ARRIVED HER DESTINATION AND THEN DECIDED TO HAVE THE VEHICLE TOWED BACK TO HER RESIDENCE. THE CONTACT LATER DROVE THE VEHICLE TO THE LOCAL DEALER ADVANTAGE HYUNDAI (440 PLAINVIEW RD, HICKSVILLE, NY 11801) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.*DT*JB
| NHTSA ID Number: | 11396994 |
|---|---|
| Consumer Location: | OKLAHOMA CITY, OK |
| VIN: | 5XYZG3AB1CG**** |
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11394845 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 5XYZG3AB6CG**** |
TL* THE CONTACT OWNED A 2012 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE START TO MAKE AN ABNORMALLY LOUD SOUND COMING FROM THE ENGINE. THE VEHICLE STARTED SHAKING. THE CONTACT PULLED THE VEHICLE TO SIDE OF THE ROADWAY, TURNED OFF AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH ENGINE FAILURE, AND STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
| NHTSA ID Number: | 11394668 |
|---|---|
| Consumer Location: | PONCE DE LEON, FL |
| VIN: | 5XYZG3AB8CG**** |
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH AND APPROACHING A STOP SIGN, THE VEHICLE BEGAN TO SHAKE WITH AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROADWAY AND TURNED OFF THE VEHICLE OFF. THE VEHICLE FAILED TO RESTART. THE CONTACT CONTACTED HER HUSBAND WHO ARRIVED AND HAUL THE VEHICLE ON A TRAILER BACK TO THE RESIDENCE. THE VEHICLE WAS NOT REPAIRED NOR DIAGNOSED. BAY LINCOLN (641 W 15TH ST, PANAMA CITY, FL 32401, (850) 785-1591) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11388238 |
|---|---|
| Consumer Location: | CYPRESS, TX |
| VIN: | 5XYZG3ABXCG**** |
I WAS DRIVING IN COLORADO ON I-70 AND AS I SLOWED DOWN TO EXIT, HEARD A CLICKING SOUND. THE SOUND GOT LOUDER/QUICKER WHEN I ACCELERATED. I PULLED OVER AND CHECKED BUT SAW NOTHING. I CHECKED THE OIL AND HAD A SERVICE GUY AT A SUPERSTORE CHECK IT TOO. HE SAW NO METAL PARTS IN THE OIL. NO INDICATOR LIGHTS WERE ON. IT WAS A SUNDAY AND NOTHING WAS OPEN. I TRIED TO DRIVE FARTHER AND WAS GOING 35 MILES PER HOUR UP A HILL BEHIND A TRUCK BUT AS SOON AS I TRIED TO ACCELERATE TO PASS, I HEARD A POP. THE ENGINE LIGHT AND THE OIL LIGHT CAME UP. I PULLED OVER AND TRIED TO AT LEAST ACCELERATE TO THE FREEWAY EXIT, BUT HAD AN IMMEDIATE LOSS OF POWER. I HAD TO HAVE THE CAR TOWED TWICE - ONCE TO THE CLOSEST TOWN AND THEN BACK TO DENVER TO THE DEALERSHIP (WHICH WAS AGAIN CLOSED ON SUNDAY). THE TOW TRUCK DRIVER TOLD ME THERE WAS OIL EVERYWHERE UNDER THE ENGINE. THE DEALERSHIP LOOKED AT IT A WEEK LATER AND SAID THERE WAS A HOLE IN THE SIDE OF THE ENGINE BLOCK.
| NHTSA ID Number: | 11387069 |
|---|---|
| Consumer Location: | BOYNTON BEACH, FL |
| VIN: | 5XYZG3AB4CG**** |
I CALLED HUYNDAI AND TOLD THEM THAT MY SANTA FE HAD AN ENGINE PROBLEM, WHICH IS THE SAME PROBLEM WITH ALL OF THE ONES RECALLED. THEY SAID THAT THAT VIN DID NOT HAVE A RECALL. I ENDED UP SPENDING A LOT OF MONEY FIXING THE VEHICLE BUT I THINK THAT IT SHOULD HAVE BEEN RECALLED.
| NHTSA ID Number: | 11386493 |
|---|---|
| Consumer Location: | WILLACOOCHEE, GA |
| VIN: | 5XYZK4AG4CG**** |
DRIVING ON THE HIGHWAY HEARD ABNORMAL KNOCKING COMING FROM ENGINE. ENGINE STARTED TO OVER HEAT PULLED OVER IMMEDIATELY. TOOK IT TO THE MECHANIC, HE SAID SOUNDS LIKE A BEARING GOING OUT. NOT DRIVEABLE
| NHTSA ID Number: | 11385608 |
|---|---|
| Consumer Location: | HUNTINGTON BEACH, CA |
| VIN: | 5XYZG3AB5CG**** |
MY 2012 HYUNDAI SANTA FE I WAS DRIVING HOME ON THE FREEWAY, ALL OF A SUDDEN THE OIL LIGHT WENT ON. SO I IMMEDIATELY CHANGED LANES TO GET OFF THE FREEWAY. I THOUGHT I NEED TO GET OIL, THAN THE ENGINE LIGHT CAME ON! I REALIZED THAT I WAS LOSING POWER SO GOT TO THE SIDE OF THE ROAD OUT OF HARMS WAY. I TRIED TO TURN ON THE ENGINE. THERE WAS NOTHING. I GOT TOWED TO A AUTO REPAIR SHOP. AND LEFT THE CAR OVER NIGHT. IT WAS SO LATE TO LOOK AT CAR. IN THE MORNING I CALLED TWO DIFFERENT HYUNDAI DEALERSHIPS TO GET HELP ON PERHAPS AN ENGINE RECALL. AT BOTH PLACES THE FORWARD ME TO SOMEONE TO HELP ME, BUT BOTH LOCATION HUNG UP ON ME. SO I PAID A $500 FEE TO THE REPAIR SHOP TO LOOK AT MY CAR. THEY HAD TO REMOVE THE ENGINE AND FINALLY SAID IT WOULD NEED A REBUILT ENGINE AND LABOR AT A COST OF $6000. SO I COULD AFFORD THAT. A FRIEND LOOKED UP MY VIN NUMBER AND THAT THERE WAS A RECALL ON MY CAR. NOW I HAVE TO FIND A HYUNDAI SERVICE WHO WILL FIX MY RECALL PROBLEM. I NEED TO KNOW WHAT TO DO NEXT. I'M 75 AN MY HUSBAND IS 85. LOOKING TO RENT A CAR TODAY.
| NHTSA ID Number: | 11384566 |
|---|---|
| Consumer Location: | LAKE STEVENS, WA |
| VIN: | 5XYZGDAB9CG**** |
I WAS DRIVING MY VEHICLE ON THE HIGHWAY AT 60MPH. I WAS ON A SLIGHT INCLINE AND PROCEEDED TO PASS THE VEHICLE IN FRONT OF ME. UPON ARRIVING TO THE UPCOMING TOWN I NOTICED A DISTINCT LOUD KNOCK IN THE ENGINE COMPARTMENT AND LOSS OF POWER, I IMMEDIATELY PULLED IN TO A SERVICE STATION. THE MECHANIC INFORMED ME THAT IS SOUNDED LIKE A CONNECTING ROD AND DRIVING IT ANY FURTHER WOULD NOT BE RECOMMENDED. I WAS QUITE A DISTANCE FROM HOME AND SO WITH A TOW SERVICE AND RENTAL CAR I PAID ALMOST $700.00 TO GET HOME WITH THE VEHICLE.
| NHTSA ID Number: | 11383786 |
|---|---|
| Consumer Location: | DENVER, CO |
| VIN: | 5XYZGDAB3CG**** |
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING ON A HIGHWAY AND SHE HEARD A RATTLING SOUND AT 60 MPH. THE ENTIRE DASHBOARD LIGHTS ILLUMINATED AND THE ENGINE SEIZED. THE CONTACT WAS ABLE BRAKE THE VEHICLE AND CRUISE OVER TO THE SHOULDER OFF THE HIGHWAY. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC FOUND THE ENGINE TO BE INTERNALLY DAMAGED CAUSING A SLOW TO NO CRANK. THE SERPENTINE BELT WAS REMOVED AND THE MECHANIC ATTEMPTED TO ROTATE THE CRANK BY HAND BUT GOT THE SAME RESULT. THE MECHANIC RECOMMENDED THAT THE ENGINE BE REPLACED. THE DEALER AUTONATION HYUNDAI 104 (759 WEST 104TH AVENUE, NORTHGLENN, CO 80234, (303) 578-6114) WAS CALLED AND ATTEMPTED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS INFORMED BY THE DEALER TO HELP WITH THE CONTACT'S REPAIRS UNDER THEIR CERTIFIED PREOWNED WARRANTY. THE MANUFACTURER DETERMINED THAT THERE WAS A DEFECT AND PROVIDED TWO OPTIONS EITHER A NEW ENGINE OR A BUYBACK OFFER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,000.
| NHTSA ID Number: | 11383449 |
|---|---|
| Consumer Location: | PEACHTREE CORNERS, GA |
| VIN: | 5XYZK4AG5CG**** |
ALL THREE LIGHTS ABS, ESC, AND DBC ON DASH CAME ON SAME TIME AFTER REPLACING DRIVERS SIDE HEAD LIGHT BULB. WHEEL SPEED SENSOR AND TRACTION CONTROL IMPACTING THE DRIVEABILITY.
| NHTSA ID Number: | 11383028 |
|---|---|
| Consumer Location: | LAS VEGAS, NV |
| VIN: | 5XYZHDAG4CG**** |
MY 2012 HYUNDI SANTA FE STALLED ON ME AS I WAS APPROACHING A TRAFFIC LIGHT 3 WEEKS AGO.. LAST WEEK MY CHECK ENGINE OIL LIGHT CAME ON MY DASHBOARD. I TOOK IT TO A CERTIFIED MECHANIC AND HE SAID THE PROBLEM WAS A REAR CRANKSHAFT MAIN BEARING SEAL. HE HAS SEEN THIS BEFORE REGARDING HYUNDAI ENGINE PROBLEMS AS WELL AS WITH THE KIA BRAND. I LEARNED THAT THERE WILL BE A RECALL FOR MY CAR BUT IT WILL NOT BEGIN UNTIL 1/22/21. MY VEHICLE IS NOT LISTED WITH THIS RECALL, YET I AM HAVING THE SAME PROBLEM. I NEED HYUNDAI TO AD MY VIN NUMBER TO THIS RECALL LIST.
| NHTSA ID Number: | 11378624 |
|---|---|
| Consumer Location: | ARLINGTON, TX |
| VIN: | 5XYZGDABXCG**** |
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY AT 70 MPH THE ENGINE SUDDENLY LOST POWER. THE CONTACT WAS ABLE COAST THE VEHICLE TO THE SHOULDER OF THE HIGHWAY. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE BUT THE ENGINE DID NOT RESPOND. THE VEHICLE WAS TOWED TO THE DEALER DANBURY HYUNDAI 102 FEDERAL ROAD, DANBURY, CT 06810 (203) 825-5940. THEY INITIALLY TRIED TO TURN THE CRANK SHAFT AND THEN INFORMED THE CONTACT THAT THE ENGINE HAD A MAJOR FAILURE. THEY ALSO SAID THAT THEY WOULD HAVE TO GET AUTHORIZATION FROM THE MANUFACTURER TO PAY PARTIALLY FOR THE REPAIRS. THE VEHICLE HAD A RECALL NHTSA NUMBER 20V746000 (ENGINE) AND. THE CONTACT CALLED THE MANUFACTURER AND THEY STATED THAT THEY WOULD LOOK AT THE ISSUE BUT MADE NO PROMISES ON HELPING WITH THE REPAIRS. THEY ALSO STATED THAT THE VEHICLE WAS NOT PART OF A RECALL. THE CONTACT DISCOVERED LATER ON THAT THE VEHICLE WAS PART OF THE RECALL THAT WAS DATED 12/01/20. THE VEHICLE WAS UNREPAIRED STILL AT DEALER. THE FAILURE MILEAGE WAS 110,000
| NHTSA ID Number: | 11377986 |
|---|---|
| Consumer Location: | COLUMBIA, SC |
| VIN: | 5XYZG3AB8CG**** |
THE ENGINE STALLS WHILE DRIVING ON THE FREE WAY AND THE CHECK ENGINE LIGHT COMES ON. JUST LIKE THE ONE THAT'S BEING RECALLED.
| NHTSA ID Number: | 11377438 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 5XYZG3AB4CG**** |
MY ESC, DBC, AND ABS WARNING LIGHTS ALL ILLUMINATED AT THE SAME TIME THIS MORNING. THERE ARE MANY COMPLAINTS OF THIS HAPPENING ON NUMEROUS HYUNDAI FORMS. FOLKS HAVE BEEN TOLD TO REPLACE HUBS, SENSORS AND ASSORTED OTHER PIECES. MOST DO NOT WORK COSTING HUNDREDS OF DOLLARS. MY PARTICULAR VEHICLE HAD THE LIGHTS COME ON MAYBE 6 OR 8 MONTHS AGO. GO OFF AND COME ON AGAIN AND OFF AGAIN. I'VE IGNORED THEM NOT NOTICING ANY DRIVING IMPACT. BUT THE CAR IS WARNING ME THAT IT ISN'T SAFE TO DRIVE THE CAR. THIS IS NOT A ONE OF OR TWO OR THREE ISSUE. THIS FROM ANOTHER OWNER;ALL THREE LIGHT ILLUMINATED ON MY 2011 SANTA FE SO I CHANGED MY FRONT RIGHT ABS SPEED SENSOR WHICH WAS THE CAUSE OF THE LIGHTS, BUT THE DASH LIGHTS ARE STILL ILLUMINATED. TOOK IT TO THE DEALER AND THEY SAID THERE IS A SHORT IN THE ABS SYSTEM WIRING HARNESS. WHAT'S THE COST TO FIX? $4500.00 REALLY! I THINK A RECALL IS DUE FOR THIS PROBLEM.
| NHTSA ID Number: | 11374509 |
|---|---|
| Consumer Location: | CHAPEL HILL, NC |
| VIN: | 5XYZK3AB4CG**** |
TWICE AS I WAS DRIVING IT MID TURN THE STEERING WHEEL LOCKED ON THE REGULAR STREET.
