Components: STEERING UNKNOWN OR OTHER
December 12, 2020
TBD
Condition
Run & Drive
Damage
Collision
Title
Salvage
| Rearview Video Systems | Optional |
|---|
| Dynamic Head Restraints | Not Available |
|---|---|
| Head Restraint | Not Available |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat, 3rd row |
| Pelvis/Torso | Driver, Front Passenger |
| Knee | Driver |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | No |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Not Available |
| Safety Power Windows (Anti-Pinch) locations | Driver |
| NHTSA ID Number: | 11421237 |
|---|---|
| Consumer Location: | BALTIMORE, MD |
| VIN: | 5XYZTDLB4EG**** |
All incidents, no accidents[Thannk God!] I drive a 2014 Sante Fe Sport. I noticed a clicking noise when turning the steering wheel. Initially, I heard it once in a while. I thought it was a one time noise. The clicking noise is more constant, when making a turn while the car is in motion. Sometimes the steering wheel feels 'loose' or uncontrollable. I believe it is the steering wheel or coupler. I am concerned for my safety and other drivers. Hearing this clicking constantly, sounds like the steering wheel is going to break. It is annoying! I am not comfortable driving this vehicle. I have no other means of transportation. I looked on the internet. I saw where customers have listed this complaint. There was a recall for 2018. The recall was shown as 173. This did not include my year, 2014. There was no recall shown. Please review the links listed below! https://www.carcomplaints.com/news/2018/hyundai-santa-fe-steering-wheels-can-fall-off-recall.shtml -39 to 325 complaints https://www.carcomplaints.com/Hyundai/Santa_Fe/2014/steering/steering.shtml https://www.carcomplaints.com/investigations/https://www.carcomplaints.com/news/2018/hyundai-power-steering-lawsuit-denied-class-action-certification.shtml As of 6.2.2021, Local Dealer and 855.371.9460 [corporate] has no information on recall or complaints. No warning lights or messages appear! HELP !!!
| NHTSA ID Number: | 11403009 |
|---|---|
| Consumer Location: | PLYMOUTH, UT |
| VIN: | 5XYZTDLB4EG**** |
TL* THE CONTACT OWNED A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT A LOW RATE OF SPEED, HER BRAKES FAILED TO OPERATE AS NEEDED AND COLLIDED INTO ANOTHER VEHICLE. THE CONTACT WAS UNCERTAIN IF ANY WARNING LIGHTS HAD APPEARED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. THE CONTACT STATED THAT ALL AIRBAGS DEPLOYED UPON IMPACT. THE AUTHORITIES WERE CALLED TO THE SCENE AS A GRAYISH SMOKE BEGAN TO EMIT FROM HER VEHICLE. NO FIRE HAD IGNITED FROM THE SMOKE AND A POLICE REPORT WAS FILED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE HER INSURANCE LATER DEEMED THE VEHICLE A TOTAL LOSS. THE CONTACT DID SEEK MEDICAL TREATMENT BY HER DOCTOR FOR INFLAMMATION TO SEVERAL AREAS OF HER BODY, AS WELL AS BRUISES TO HER RIGHT LEG, CHEST, AND LEFT ARM. NO OTHER INJURIES WERE REPORTED. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE WAS DEEMED A TOTAL LOSS. THE FAILURE MILEAGE WAS 106,000. *DT*JB*DT*JB
| NHTSA ID Number: | 11267603 |
|---|---|
| Consumer Location: | VIRGINIA BEACH, VA |
| VIN: | 5XYZTDLB4EG**** |
TL* THE CONTACT OWNED A 2014 HYUNDAI SANTA FE. WHILE DRIVING, THE ENGINE BLEW UP AND FLIPPED THE HOOD IN AN UPRIGHT POSITION. IN ADDITION, THE BRAKES MALFUNCTIONED AND ALL THE ELECTRICAL FUNCTIONS TURNED OFF. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER AS BLACK SMOKE FILLED THE CABIN. THE CONTACT WAS BARELY ABLE TO EXIT THE VEHICLE AFTER INHALING BLACK SMOKE. THE VEHICLE CAUGHT FIRE ON THE SIDE OF THE ROAD AND WAS TOTALLY ENGULFED IN FLAMES. THE VEHICLE WAS DESTROYED. THE CONTACT VISITED HIS DOCTOR RATHER THAN A HOSPITAL AND WAS PRESCRIBED AN INHALER TO HELP WITH HIS RESPIRATORY NEEDS. A POLICE AND A FIRE REPORT WERE FILED. THE VEHICLE WAS TOWED AWAY TO A SCRAP YARD. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER AND A LOANER VEHICLE. THE MANUFACTURER ALSO OFFERED TO PAY OFF THE VEHICLE, THE CONTACT'S MEDICAL EXPENSES, PROPERTY EXPENSES, AND A FLAT MONETARY AMOUNT OF $5,000. THE CONTACT TRIED TO NEGOTIATE WITH THE MANUFACTURER AND AGREED TO MEET AFTER THE 25 DAY WAITING PERIOD. THE CONTACT WAS CONTACTED BY MANUFACTURER THEY WILL INVESTIGATE WHY THE ENGINE FAILED. THE FAILURE MILEAGE WAS 51,000. *TR*JB *LN*JB
| NHTSA ID Number: | 11434503 |
|---|---|
| Consumer Location: | NEWARK, DE |
| VIN: | KM8SR4HFXEU**** |
Engine died, luckily at light at a stop, and not on a freeway. Would not start after. No warning lights before or after. Dealership states seized engine. Facebook group posts suggests multiple of these happening on years 2013-2017. Dealership servicing vehicle is Hertrich Hyundai of New Castle, Delaware.
| NHTSA ID Number: | 11434527 |
|---|---|
| Consumer Location: | HERNDON, VA |
| VIN: | KM8SNDHF0EU**** |
Driving Hyundai Santa Fe down I-95 in moderate/heavy traffic with speeds 35-50 MPH when started to hear ticking/knocking noise coming from engine. Turned off radio & AC to better hear/monitor sound. Noise continued to increase with corresponding decrease in drivability (decreased acceleration & vibrations from engine). Managed to get to closest exit (about 2-2.5 miles) exited highway and parked vehicle. Had vehicle towed to Hyundai Dealer for inspection. Dealer has advised that engine has premature engine wear as a result of rod knock and damaged rings causing engine failure. Vehicle had no check engine light, no oil pressure or low oil warning lights and had no OBDII error codes. No prior indication of imminent engine failure.
| NHTSA ID Number: | 11434603 |
|---|---|
| Consumer Location: | ORLANDO, FL |
| VIN: | 5XYZU3LA7EG**** |
The Turbo failed and is not functional. I took the car in and found out that it needed to be replaced. They stated they would replace it but it would take a while since the turbo is currently on back order. I called every dealer in town to find out that the all had cars needed this part and that it would be a while before they get the part. One dealership advice me that he had a car since January. I think an investigation in regards to this matter is warranted. We felt something weird when we took it for an oil change. Weeks later when we went over the 100,000 mile mark, the check engine light turned on. We took it in right away.
| NHTSA ID Number: | 11434096 |
|---|---|
| Consumer Location: | PLYMOUTH, MN |
| VIN: | KM8SRDHF4EU**** |
Was driving down the freeway in cruise control when I heard a knocking noise. Soon after, the RPM jumped from 2 to 6 and smoke came out the exhaust. I pulled over immediately, and oil was all over the ground. Towed it back to service shop, and there are 2 holes in the engine. Had car inspected by state, and they said this was in relation to the recall 17V226000: bearing wear may result in engine seizure. No warning lights ever came on.
| NHTSA ID Number: | 11433964 |
|---|---|
| Consumer Location: | MCKINNEY, TX |
| VIN: | Km8srdhf8eu**** |
Vehicle had a steering coupler failure at 37766 miles. It is out of warranty, but other models with the same design have been granted an extended 100000 miles/10 year coverage for steering coupler replacement.
| NHTSA ID Number: | 11432838 |
|---|---|
| Consumer Location: | BROUSSARD, LA |
| VIN: | 5XYZU3LB1EG**** |
Recall campaigns have been issued for the ABS system. The recall notice says repairs must be made, and they should be made asap if the ABS warning lights are active. On July 23, 2021, I brought my vehicle to Sterling Hyundai (5000 Johnston St., Lafayette, LA) where they inspected the part only, with a verbal notice from the Service Manager (Jason) that the part would be in the following Tuesday (July 27) and I would be called to schedule repair. On August 17, 2021, I was the one who called inquiring when the part would be in, and I spoke with the Parts Manager. He said my part wasn't in yet, but another person's part was in so they would use that part on my vehicle. He transferred me to the booking line where I left a message to schedule an appointment. As of today, September 13, 2021, I have not received any phone calls or emails, and I still have not had the recall issue corrected by the dealership. On July 23 and August 17, I informed the people I spoke with that the ABS warning lights were active, and they were active at the time of the alleged inspection. I should not have to beg the dealership to fix manufacturer's recall, and I have done my due diligence calling multiple times and rendering my vehicle for inspection. My next complaint will be with the Louisiana Auto Dealer's Association, should NHTSA not take action.
| NHTSA ID Number: | 11430799 |
|---|---|
| Consumer Location: | PORTLAND, OR |
| VIN: | KM8SN4HF3EU**** |
The contact owns a 2014 Hyundai Santa Fe. The contact stated while driving approximately 60-65 MPH, she heard abnormal knocking sounds coming from the engine and an abnormal popping sound coming from underneath the passenger’s side of the hood of the vehicle. The contact stated as she continued to drive, the vehicle started shuddering and stalled. The check engine warning light and several unknown warning lights were illuminated. The contact stated she was able to restart the vehicle and drive, but the vehicle would not shift into 3rd gear. The contact stated as she was veering to the side of the road, the engine threw a rod. The vehicle was taken to the dealer who diagnosed that the engine needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 53,000.
| NHTSA ID Number: | 11429571 |
|---|---|
| Consumer Location: | WILMETTE, IL |
| VIN: | KM8SR4HF6EU**** |
The contact owns a 2014 Hyundai Santa Fe. The contact stated that while driving approximately 35 mph, a knocking noise was present coming from the engine with the check engine warning light illuminated. The vehicle was towed to an independent mechanic who diagnosed that the engine bearings had failed, and the engine needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The approximate failure mileage was 117,000.
| NHTSA ID Number: | 11429483 |
|---|---|
| Consumer Location: | LARGO, FL |
| VIN: | 5xyzu3lb3eg**** |
I took my 2014 Santa Fe in for ABS recall and replacement. Shortly after, about 1 month and a couple hundred miles, my ABS light, traction and engine lights, and my ebrake light remain on. My speedometer does not work and reads at 0 even while moving. I can feel my traction not working and the vehicle slipping under the wheel. I took the vehicle to Hyundai dealership and there is an issue with my whole HEC unit and needs to be replaced. The HEC unit works with the ABS system and could have been shorted from the ABS recall. It reads multiple sensor issues with the wheel sensor and HEC unit needing to be replaced.
| NHTSA ID Number: | 11427237 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | KM8SR4HF0EU**** |
Engine burned oil faster than it should and was out of oil. Oil change April 20, 2021 and out of oil on July 28, 2021 and not due for oil change for another approx 1K miles. Our safety was at risk because I was driving the car and it died in the middle of the road without warning with 2 small kids in the car, I’m 7 months pregnant, and 95 degrees outside. Car towed to local auto repair service that does my routine car service needs. The car has not been inspected by anyone other than local auto repair shop at this time. I’ve called dealership of where car was purchased. I’ve also contacted Hyundai and told that a case manager will contact me in the next 2 weeks. No warning lights were on until the car died while driving it.
| NHTSA ID Number: | 11427058 |
|---|---|
| Consumer Location: | BELMONT, NC |
| VIN: | 5XYZU3LA2EG**** |
At highway speeds going through the mountains, the engine began to lose power and then began to shake. One or more cylinders began to misfire while climbing a hill with many other cars and trucks in the slower lane to avoid. The engine light was flickering and depending on the position of the accelerator would go on and off. The car began shaking rather violently, but I couldn't pull over so others needed to avoid me. I coasted down a hill and made it off an exit ramp. Then engine had no power at this point and was still shaking. I checked the oil and found it had burned nearly 1 qt. in 100 miles. I noticed nearly all the oil was gone on the prior oil change and thought the mechanic had not put enough in. I now think there is something dangerously wrong with these engines consuming oil. The engine light has been coming on for a while and the dealerships or others I had read the codes normally indicated cylinder 3 contribution. This was never solved as it would come back on after a few months from having it worked on. The dealership still has the car and stated that cylinder 1, 3, & 4 had misfire codes and that 1& 3 plugs were coated in oil. After cleaning the engine and doing compression tests it appears the engine is destroyed. I'm glad the engine didn't lock up and I can only image what would have happened had I been able to continue on that trip and it consumed all its oil while driving. A locked up engine may have resulted in a fire or wreck as the loss of power on a mountain nearly did.
| NHTSA ID Number: | 11426602 |
|---|---|
| Consumer Location: | ACWORTH, GA |
| VIN: | KM8SR4HFXEU**** |
2014 Sante Fe Limited. 109,000 miles. Original owner. Bought brand-new from dealership. Done all the maintenance on time and as recommended by manufacturer. Right before last oil change (which was only less than 500 miles over) knocking noise started. Oil change done and nothing was reported as being a problem. Knocking continued. Drove to dealership and they said they could not look at the car until a week later. I said ok I will bring the car back and they said I should not drive car since it sounded like it was a bearing rod failure. Later that week I was told that it was a "lower bearing failure" and that a new engine would be needed to which I was used for a used engine $11,292.49. This amount is a little more than the car is worth. I was told that the current recall for this same issue is only for the Sante Fe Sport which is a the 4 cylinder engine and the Limited is v6. I told the service department that this is the exact same thing as the other recall for the sport model and I don't understand why it isn't covered also for the v6. I called on 7/6 to Hyundai Corp to start a claim on getting the engine paid for. They said it could take up to 10 working days. On 7/22 (12th working day) I called in to Hyundai Corp and was told I should be getting a call the next day from the case manager. I received an email 7/23 that a case manager has not been assigned but should be shortly. I replied back to that email saying that is not acceptable. 7/26 AM called Hyundai again and still no case manager. Alert has been put on the case to get a case manager to look at it soon. Sent a followup email documenting what was said. 7/27AM called Hyunda again and still no case manager and nothing that department can do. I asked for a manager or someone at the national team contact info but Hyundai would not provide it to me. Sent a followup email documenting what was said. Thankful that I wasn't in an accident with my two young kids.
| NHTSA ID Number: | 11424430 |
|---|---|
| Consumer Location: | DANBURY, CT |
| VIN: | KM8SR4HF0EU**** |
The vehicle is in excellent condition with all maintenance complete. Starting intermittently at approximately 40,000 miles, and now consistently since 49,000 miles, 3 warning lights illuminate on the dash simultaneously; 1: ABS warning light, 2: TCS warning light, 3: Hill Assist warning light. Reading the codes with a code scan tool indicates the Right Rear Wheel Speed Sensor has a short circuit, an open circuit, or has failed, or the wire connector has failed. If the ABS or TCS systems are not functioning, there is a higher risk of crash. This is a very common problem according to simple google searches, and affected vehicles should be recalled and repaired.
| NHTSA ID Number: | 11423557 |
|---|---|
| Consumer Location: | CAROLINA, PR |
| VIN: | 5XYZW3LA9EG**** |
The contact owns a 2014 Hyundai Santa Fe. The contact stated that after driving the vehicle at 55 mph, the vehicle was parked for a few hours. When the contact attempted to restart the vehicle, the vehicle failed to start up. The contact lifted the hood of the vehicle and noticed that there were ashes on the battery. The contact also stated that he noticed melted wiring around the abs system. The contact had the vehicle taken to the dealer who stated that the abs system needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 19,755.
| NHTSA ID Number: | 11423464 |
|---|---|
| Consumer Location: | SUN LAKES, AZ |
| VIN: | 5xyzu3la7eg**** |
The drivers side low beam headlight did not come on....Replaced the light bulb and it worked, so reinstalled the light assy into its housing,,checked it and it did work.... 5 hours later as i was leaving home the drivers side low beam was not lite again.....The next day, replaced the bulb with a new one thinking I got a bad bulb....Same thing happened...I have a lite headlight on the passenger side, high beams work, turn signals work, fog lamps work..So it is not a fuse or a relay. Googled 2014 Hyundai santa fe low beam headlight and found this is a common, constant, and unresolved issue..Called my Hyundai dealer, earliest he can look at the car is weeks away. so the safety issue is how do I drive at night ? Hyundai must be aware of this issue, but there is not any recall I can find..I know I am using a correct replacement bulb, and they cost $18.00 each......Thank you
| NHTSA ID Number: | 11423101 |
|---|---|
| Consumer Location: | APOLLO, PA |
| VIN: | km8srdhf4eu**** |
The pistons started popping and then car wouldn't start anymore. Hyundai wouldn't help with anything even thought there are less than 100,000 miles on the car because I am the second owner. There is a recall for this year but on 4 cylinder engine but mine is a 6 cylinder. I find it really hard to believe this is not related to their recall.
| NHTSA ID Number: | 11422466 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 5Xyzt3lb1eg**** |
[XXX] and is leasing the car. We received a notice of 8:18-cv-02223. I called the dealer for help. They promise to return my called to book a appointment .They never contacted me to fix the issue. The same week my fiancé was helping my sister move in Baltimore. When she returning home the car turned off in the meddle of the hi way. Other car where close to hit her. That when shecalled 911. When they arrived they notice she was few asthma attack to the situation. They where nice to ask me to wait inside of they state car. I was in the car for few minutes. When a officer came over to do the report. He asked for my documentation when suddenly she hurt a big impact in the officer car.Shewas having intense headache. She was transfer to the nearest emergency room.The incident is causing a-lot financial and health issues. One of the those issue is the car. The has done some repair but dint replace all parts. Now the car is having a house calling system leaking. We got in contact with the dealer. They dint offer solution but more problem. They dint want to provider another car while our gets fix. we only have one car and we depend of it. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
| NHTSA ID Number: | 11421578 |
|---|---|
| Consumer Location: | MARION, AR |
| VIN: | KM8SR4HF1EU**** |
Hyuandi recalled Santa Fe 2.4L engines. Ignoring and refuses to acknowledge many 3.3L Santa Fe’s SAME engine failures as they have had lawsuits over. I’m reaching out AGAIN demanding investigations EVERY FAILED ENGINE REPORTED. Denying accountability For the safety of their customers! My engine blew driving onI-40 interstate. I was accelerating to pass a vehicle. During my attempted acceleration I lost all petal pressure and my foot went to the floor. The RPM’s spiked up 5-6k. the oil pressure escalated rapidly. My car seemingly stalled out. Losing ability to keep moving. What looked like steam coming out of the passenger side front wheel well. Assumed that was from a liquid hitting the hot brakes. After sitting for a few moments, I attempted to restart the vehicle. turning it off & it never came back on. Following failure to start back up. I checked the oil level. ALARMINGLY- it was completely dry. While inspecting the car on the side of the busiest highway! there was no large apparent leaks,where the oil would’ve run out. This is a direct display of the motor burning the oil over time. The Hyuandi dealership is responsible for the maintenance and my cars inability to run. As the oil’s mysterious disappearance is from a malfunction in the engine. the REASON my car ran out of oil. MONTHS prior to its mysterious disappearance the oil was changed & NO concerns of malfunction or failure to run, we’re reported after my maintenance by the SAME dealership who blames me. Denying the truth. Blaming me for “lack of servicing” the vehicle they serviced AND WAS NOT DUE OF ONE. Hyuandi’s ignoring their engine problem. Putting their customers and many other drivers lives AT RISK. and I’m highly disappointed in the service from both hyuandi, all dealerships, and the refusal to acknowledge THEIR responsibility for ME NO LONGER HAVING A RUNNING VEHICLE. Not offering a replacement engine. Expecting ME to drop $6,000.00 which is half the price of my cars value. I WANT ANSWERS!!!!!!!
| NHTSA ID Number: | 11420870 |
|---|---|
| Consumer Location: | KENT, OH |
| VIN: | KM8SRDHF9EU**** |
The contact owns a 2014 Hyundai Santa Fe. The contact stated while driving at various speeds, the vehicle would shut-off without warning. The contact had the vehicle towed to her residence and anticipated that her vehicle would be included in a class-action lawsuit. The contact then had the vehicle towed to the dealer. After inspection, the contact was informed that metal shavings were found in the engine. Due to the failure, the engine needed to be replaced. The manufacturer was notified of the failure and informed that contact that there were no recalls on the Vin. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was unknown.
| NHTSA ID Number: | 11420314 |
|---|---|
| Consumer Location: | ORLANDO, FL |
| VIN: | **** |
The contact owns a 2014 Hyundai Santa Fe. The contact stated while driving 10 mph, the vehicle loss motive power. The contact stated that the ABS and traction control warning lights were illuminated. The vehicle was towed to the local dealer to be diagnosed but was not repaired. The manufacturer was informed of the failure. The contact was awaiting a response. The VIN was not available. The failure mileage was approximately 40,000.
| NHTSA ID Number: | 11418940 |
|---|---|
| Consumer Location: | RICHMOND, KY |
| VIN: | 5XYZTDLB3EG**** |
The steering column makes a loud clicking noise - read online an several YouTube videos that there is a defective part in the steering unit on a lot of these. Steering is very big part of control especially with kids in the car I think there should be a recall to fix the part in hyaundia that is clicking in all the steering very serious problem because it is how u control the car.
| NHTSA ID Number: | 11418272 |
|---|---|
| Consumer Location: | WEEKI WACHEE, FL |
| VIN: | 5XYZT3LB4EG**** |
Hyundai had recall campaign 194 in place to address faulty ABS module but never developed a suitable remedy to correct problem, consequently turning people away at dealerships with no fix - now they have recall campaign 205 replacing 194 to correct the module problem but again Hyundai says they have no solution for problem so far and give no perspective date for finding a solution - customers are still faced with threat of fire from leaking break fluid with no remedy in sight except for an unbelievable warning from Hyundai to not park the car in a garage -
| NHTSA ID Number: | 11418023 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 5XYZUDLA7EG**** |
There is a known issue with the GDI engines that is causing an oil consumption issue. Hyundai is aware and is not willing to cover the cost for what they say may fix the issue of the vehicle is out of warranty. It is affecting many vehicles and the dealerships are passing it off to Hyundai and Hyundai is stating it should be covered under engine warranty and it is not.
| NHTSA ID Number: | 11416620 |
|---|---|
| Consumer Location: | MARION, AR |
| VIN: | KM8SR4HF1EU**** |
MY 2014 HYUANDI SANTA FE ENGINE MYSTERIOUSLY BLEW AFTER BURNING ALL MY OIL. NO WARNING SIGNS, LIGHTS, AND 3 MONTHS PRIOR JUST GOT SERVICED AT THE DEALERSHIP. OIL CHANGED. NO MENTION OF MY ENGINE BURNING MY OIL. HOWEVER, ONE MONTH AGO DRIVING DOWN A HIGHWAY. MY CAR MADE A STRANGE PULL. IT DIDNT FEEL GOOD. FOR PRECAUTION I PULLED OVER. MY TIRES WERE STEAMING LOOKING LIKE SMOKE. MY CAR STOPPED RUNNING COMPLETELY AND WOULDNT START AGAIN. MY CAR SHOWED NO PROBLEM, NO SIGN, NO WARNING AND NEVER BEEN LATE ON A SERVICE DUE. THE FEW MILES OVER I WAS ON MY FIRST SERVICE- IS NO EXCUSE FOR MY OIL BEING EMPTY. HAVING BEEN SERVICED JUST 3 MONTHS PRIOR, AND ONLY A FEW MILES OVER MY SERVICE DATE. MY ENGINE BLEW. BURNING ALL MY OIL. AND NO SIGN, AND WARNINGS FROM MY CAR. BESIDES MY ENTIRE CAR SHUTTING DOWN ON A BUSY HIGHWAY. MY ENGINE WAS RECALLED, BUT CASE CLOSED IN 2017. MY DEALERSHIP WONT COVER MY ENGINE. AND IM FURIOUS. WHAT AMOUNT OF MONEY THIS CAR HAS BEEN, ONE MONTH IN THE SHOP, NO RENTAL CAR GIVEN FOR TRANSPORTATION, HYUANDI DO BETTER!!!!!!
| NHTSA ID Number: | 11416622 |
|---|---|
| Consumer Location: | MARION, AR |
| VIN: | KM8SR4HF1EU**** |
THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE JERKED ABNORMALLY. THE CONTACT STATED THAT SMOKE STARTED COMING FROM THE PASSENGER’S SIDE TIRE. THE CONTACT STATED THAT THE OIL FROM THE ENGINE WAS LEAKING ONTO THE BRAKES CAUSING THE SMOKE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND UPON EXITING THE VEHICLE, NOTICED THAT THE ENGINE WAS DAMAGED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO GOSSETT HYUNDAI SOUTH (2660 MT MORIAH RD, MEMPHIS, TN 38115) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
| NHTSA ID Number: | 11415305 |
|---|---|
| Consumer Location: | CAROLINA SHORES, NC |
| VIN: | 5XYZU3LB9EG**** |
TOOK THE CAR IN FOR A RECALL AND SERVICE ENGINE SOON LIGHT ON FEBRUARY 4TH. WHEN I GOT ALMOST HOME THERE WERE 4 MORE LIGHTS ON. REAR WHEEL SENSORS, SKID CONTROL, DOWNHILL AND CAR APPROACHING LIGHT. MADE AN APPOINTMENT TO GET THESE FIXED AND I EXPLAINED I HAD CAR SHIELD AND THEY SAID THEY ACCEPTED CAR SHIELD. TODAY, MAY 5TH WHEN I TOOK THE CAR BACK (FIRST APPT. I COULD GET) AFTER I SAT THERE FOR 1-1/2 HOURS THEY CAME BACK AND TOLD ME MORE THINGS WERE WRONG AND INFORMED ME AT THAT TIME THEY NO LONG USE CAR SHIELD. I'M DONE WITH HYUNDAI. THEY RUN YOU IN CIRCLES AND TREAT YOU LIKE [XXX] AND THE TECH HAD THE NERVE TO GET MAD AT ME. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
| NHTSA ID Number: | 11413615 |
|---|---|
| Consumer Location: | SMYRNA, TN |
| VIN: | 5XYZU3LB9EG**** |
I PULLED OUT IN MY VEHICLE FROM A CROSS-STREET ONTO A BUSY MAIN HIGHWAY AND AFTER ABOUT 15 OR 20 YARDS, THE CAR ENGINE SUDDENLY SHUT DOWN WITHOUT ANY PREVIOUS WARNING OR SIGNS. I TOWED TO HYUNDAI DEALER SERVICE DEPARTMENT AND DESCRIBED WHAT HAPPENED. ONLY KNOWING THE MODEL AND YEAR, THEY INDICATED THAT IT WAS LIKELY CAUSED BY THE SAME ISSUE AS DOZENS OF VEHICLES THEY HAD ON THE LOT OR ALREADY FIXED. THIS IS A SEVERE SAFETY ISSUE KNOWN BY HYUNDAI, THE GOVERNMENT (VIA EXISTING CLASS ACTION LAWSUIT SETTLEMENT), YET THE OWNERS OF THESE VEHICLES HAVE NOT BEEN NOTIFIED OR PROVIDED A SAFETY RECALL. I WAS AT GREAT RISK STALLED IN THE MIDDLE OF A BUSY HIGHWAY UNTIL A SHERIFF DEPUTY PASSING BY ASSISTED.
| NHTSA ID Number: | 11408483 |
|---|---|
| Consumer Location: | RALSTON, NE |
| VIN: | 5XYZUDLB0EG**** |
MY 2014 HYUNDAI SANTA FE SPORT ,I THINK IT IS CALLED COLUMN FLEXIBLE COUPLER. IT MAKES A CLICKING NOISE WHEN TURNING THE STEERING WHEEL.THIS HAPPENS WHEN STATIONARY OR IN MOTION.
| NHTSA ID Number: | 11408003 |
|---|---|
| Consumer Location: | BEAUFORT, NC |
| VIN: | KM8SM4HF2EU**** |
WHEN TURNING THE WHEEL, IT MAKES A LOUD CLICKING NOISE AND MOVES TOO MUCH. THE STEERING WHEEL IS VERY LOOSE.*DT
| NHTSA ID Number: | 11406623 |
|---|---|
| Consumer Location: | FORESTVILLE, CA |
| VIN: | 5XYZW3LA7EG**** |
WHILE DRIVING UP A STEEP WINDING ROAD MY CAR BEGAN MAKING A FLUTTERING NOISE LIKE A PADDLEBOAT. THERE WAS A LOT OF PLAY IN THE STEERING WHEEL WITH A SMALL SQUEAK TO ONLY THE LEFT, IN THE PLAY OF THE STEERING WHEEL. THE DEALERSHIP HAS LET ME KNOW I NEED TO REPLACE THE STEERING SHAFT. WHAT ACTUALLY MAKES THE STEERING SHAFT GO OUT, ISN'T THAT A COMPONENT THAT HAS A LONG LIFE? THE NOISE WAS MORE INTENSE DRIVING UP THE ROAD THAN GOING DOWN. AS REACHED A CITY LEVEL THE DRUMMING NOISE WAS STILL HAPPENING, BUT INCONSISTENT.
| NHTSA ID Number: | 11406171 |
|---|---|
| Consumer Location: | LAKE ELMO, MN |
| VIN: | 5XYZUDLB1EG**** |
ON TWO OCCASIONS OUR CAR STALLED ON A BUSY FREEWAY WHICH CAUSED US TO ONCE COAST OVER TO SIDE OF ROAD. ON SECOND OCCASION, CAR STALLED WHILE IN THE MIDDLE LANE OF HWY 36 IN STILLWATER MN. CAR EVENTUALLY STARTED AND CHECK ENGINE LIGHT STARTED FLASHING. CAR STARTED TO HESITATE AND A KNOCKING SOUND WAS HEARD. BROUGHT IT TO DEALER AND THEY SAID IT WAS A OIL MAINTENANCE ISSUE WHICH WAS NOT TRUE AS WE PERFORMED OIL CHANGES WHEN INSTRUCTED.
| NHTSA ID Number: | 11405909 |
|---|---|
| Consumer Location: | FRESH MEADOWS, NY |
| VIN: | 5XYZWDLA5EG**** |
SOMETHING INSIDE THE STEERING IS BROKEN , MAKES CLICKING SOUND WHEN TURNING THE WHEELS.
| NHTSA ID Number: | 11405851 |
|---|---|
| Consumer Location: | OAK LAWN, IL |
| VIN: | 5XYZU3LB6EG**** |
EXCESSIVE OIL CONSUMPTION
| NHTSA ID Number: | 11405312 |
|---|---|
| Consumer Location: | SCHAUMBURG, IL |
| VIN: | 5XYZUDLAXEG**** |
WHILE DRIVING ALONG THE HIGHWAY ABOUT 70-75 MPH I STARTED TO HEAR A KNOCKING SOUND, I BEGAN TO SLOW DOWN AND THE NOISE CONTINUED EVERY TIME I ACCELERATED. THERE WERE NO DASH LIGHTS DISPLAYED THE ENTIRE TIME. ALL OF A SUDDEN I HEAR A BANG AND HAD COMPLETE ENGINE FAILURE. THE OIL WAS CHANGED WITHIN THE LAST THREE MONTHS AND IM PRETTY SURE THE ENGINE BLOCK IS CRACKED. THE DEALERSHIP IS INVESTIGATING AND TURNS OUT THAT MY CAR IS UNDER RECALL, SO HOPEFULLY THEY WILL REPLACE THE ENGINE AT MANUFACTURER COST.
| NHTSA ID Number: | 11404370 |
|---|---|
| Consumer Location: | OLIVE BRANCH, MS |
| VIN: | KM8SR4HF4EU**** |
DIED DRIVING HOME HAD IT TOWED TO HYUNDAI GOT A CALL TODAY AND A BEARING SCREWED UP AND CAUSED THE ENGINE TO LOCK UP ...CURIOUS TO KNOW IF IT'S JUST MY LUCK OR IF THERE WERE OTHER SANTA FAILS LIKE MINE...COME TO FIND OUT OPEN RECALLS ON 2014 SANTA FE SPORTS BUT NO SUCH LUCK WITH THE LIMITED.
| NHTSA ID Number: | 11403858 |
|---|---|
| Consumer Location: | MARLOW, OK |
| VIN: | KM8SRDHF2EU**** |
THE ENGINE STARTED KNOCKING LIKE A ROD MAYBE . IT WAS SITTING OVER NIGHT NO PREVIOUS ISSUES AND WHEN I STARTED IT THAT WAS THE NOISE IT WAS MAKING . JUST BOUGHT THE CAR IN JULY OF 2020
| NHTSA ID Number: | 11403694 |
|---|---|
| Consumer Location: | BALTIMORE, MD |
| VIN: | KM8SMDHF1EU**** |
I PURCHASED THIS VEHICLE IN 2016 AND RECEIVED FREE OIL CHANGES THROUGH THE DEALERSHIP I PURCHASED IT FROM. I NOTICED THAT IN BETWEEN THE RECOMMENDED 7500 MILE OIL CHANGES THAT I HAD TO ADD OIL OR GET ANOTHER OIL CHANGE PRIOR TO THE RECOMMENDED TIME FRAME AS IT SEEMED TO BURN OIL. I TOOK IT TO A SHOP ABOUT 1 1/2 YEARS AGO BUT THEY COULDN'T FIND ANYTHING WRONG AND NO LIGHTS ON THE DASH WERE ON. JUST A FEW WEEKS AGO I NOTICED A BURNING SMELL AND CHECKED THE OIL AGAIN AND IT WAS LOW SO I ADDED 4 QUARTS. I THEN NOTICED A KNOCKING SOUND THE NEXT TIME I DROVE IT AND TOOK IT RIGHT TO A SHOP DOWN THE STREET. THEY SAID IF WAS A BAD BEARING AND THAT I NEEDED A NEW ENGINE! IT HAS 130,000 MILES AND THE ONLY PROBLEM I HAVE HAD IS THIS OIL/ENGINE ISSUE. I OWE $7000 AND AN ENGINE WILL COST $5000 PLUS LABOR. WHY ARE THE ENGINES FAILING ON THE 2014 SANTE FE'S??? I WOULD DEFINITELY LIKE ANSWERS.
