Components: UNKNOWN OR OTHER
October 25, 2019
TBD
Condition
Run & Drive
Damage
Collision
Title
Salvage
| Rearview Video Systems | Standard |
|---|
| Dynamic Head Restraints | Not Available |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat, 3rd row |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat, 3rd row |
| Torso/Pelvis | Driver, Front Passenger |
| Knee | Driver |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Available |
| Safety Power Windows (Anti-Pinch) locations | Driver, Front Passenger |
| NHTSA ID Number: | 11279932 |
|---|---|
| Consumer Location: | RACINE, WI |
| VIN: | 5XYZUDLB3GG**** |
ENGINE GONE BAD AND NEEDS REPLACED. WHILE DRIVING LOST POWER, LATER TO FIND FROM DEALERSHIP THAT ENGINE WAS NO LONGER GOOD. THIS THOUGH VEHICLE IS 3 YEARS OLD. WAS LATER TOLD THAT ENGINE HAD RECALL WHICH I WAS NEVER MADE AWARE.
| NHTSA ID Number: | 11421946 |
|---|---|
| Consumer Location: | NEW BEDFORD, MA |
| VIN: | 5xyzudlb2gg**** |
Drive The car on the Highway and seemed like I was losing power and a few minutes later I heard a knocking on the engine
| NHTSA ID Number: | 11419718 |
|---|---|
| Consumer Location: | SUNRISE, FL |
| VIN: | 5xyzw4la6gg**** |
vehicle stalled and locked up was not able to push breaks or turn steering dealer advised me engine was stalled and needed to be replaced, was known in my model, this was why this vehicle and year had an extended warranty unto 200K miles. The engine was replaced and the vehicle is still not running correctly. When accelerating to turn on on highway, it seems stalled and doesn't move, returning to dealer tomorrow after being w/o a vehicle 3 weeks. It is not coming up on your recall notices and am concerned this is a safety issue.
| NHTSA ID Number: | 11419316 |
|---|---|
| Consumer Location: | RAMONA, CA |
| VIN: | KM8SM4HF9GU**** |
The car was sitting in the driveway waiting to be started up. When the car was started, there was a knocking sound from the engine. I turned the car off and checked the oil. The oil was down about 2 quarts, so I decided to change the oil since we were goin on a trip. I changed the oil and the knocking sound did not go away so we took it to a dealer. We change the oil every 5-7 thousand miles and reset the service button. The car is at the dealer and I have not heard a word from them.
| NHTSA ID Number: | 11418573 |
|---|---|
| Consumer Location: | WILMINGTON, NC |
| VIN: | KM8SR4HF4GU**** |
The ABS, traction control, and another light are illuminated. Upon investigating online this is a known issue with these cars. No recall has been issued. My car is available for inspection.
| NHTSA ID Number: | 11418196 |
|---|---|
| Consumer Location: | CHILLICOTHE, OH |
| VIN: | KM8SM4HF9GU**** |
Driving home from work, Car jerked me forward and stopped at 60mph. Engine promptly shut off. Turned key over and put car into neutral to get it off of the highway. Herrnstein Hyundai of Chillicothe told me that my Nu Engine had blown and i need a total replacement. No warnings or dash lights came on. Hyundai states they wont help despite the recall to be posted on June 25th.
| NHTSA ID Number: | 11414405 |
|---|---|
| Consumer Location: | PALO, IA |
| VIN: | KM8SRDHF3GU**** |
I GOT MY ENGINE REPAIRED, BUT THE TEST DRIVE SHOWED A SENSOR FOR THE OIL VALVE? THING. HYUNDAI WAS SUPPOSED TO OVERNIGHT IT AS OF FRIDAY 4/23. MY CAR IS STILL NOT DONE. I AM NOT COMPLAINNG ABOUT THE DEALERSHIP, BUT THE PART AND HOW THEY TAKE SO LONG. MY CAR HAS BEEN IN THE SHOP SINCE 3/20/2021. I HAVE HAD NO CAR SINCE THEN. I AM IN SALES AND A SINGLE MOM. I HAVE BEEN USING MY BOYFRIEND'S TRUCK, BUT I CANT DO THAT FOREVER. CAN YOU PLEASE LOOK INTO WHY HYUNDAI ISNT QUICK WITH DELIVERING PARTS? IM BEYOND FRUSTRATED. HYUNDAI MOTOR COMPANY WILL NEVER BE A COMPANY I PURCHASE FROM EVER AGAIN. THANK YOU FOR YOUR HELP. [XXX] [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
| NHTSA ID Number: | 11412882 |
|---|---|
| Consumer Location: | GRAND RONDE, OR |
| VIN: | 5XYZTDLB2GG**** |
VEHICLE IS 2016 HYUNDAI SANTA FE SPORT WITH 133,000 MILES. I HAVE DOCUMENTED PROOF OF REGULAR MAINTENANCE. VEHICLE WAS GETTING 32-33 MPG. ENGINE SUDDENLY STARTED KNOCKING AND DIED WITHIN A FEW MILES. REPAIR SHOP SAID HYUNDAI EXTENDED WARRANTY FROM 100,000 TO 120,000 FOR THIS ISSUE. MY CAR HAS 133,000 AND IS NOT INCLUDED IN THE 2011 TO 2014 RECALLS. ENGINE WAS REPLACED WITH REBUILT HYANDAI ENGINE. IMMEDIATELY ISSUES STARTING OCCURRING SUCH AS UNEXPECTED ACCELERATION, AND NOW IT WON'T ACCELERATE TO 55 MPH. THERE IS NO POWER AND THE NEW ENGINE IS KNOCKING. AT NEARLY $8,000 OUT OF MY POCKET I AM AGAIN WITHOUT A VEHICLE FOR WEEKS ON END. I AM AN ESSENTIAL WORKER WITH A NEWBORN CHILD AND I CANNOT RISK A BREAK DOWN WHILE ENROUTE THE 37 MILES ONE WAY TO WORK OR AT ANY OTHER LOCATION. ANOTHER ACQUAINTANCE HAS A 2016 SONATA AND HER ENGINE IS ALSO MAKING A KNOCKING SOUND. PLEASE INCLUDE THE NEWER MODELS ON THE ENGINE RECALL AS THEY ARE DOING THE SAME. PLEASE ADVISE WHAT RECOURSE I HAVE FOR A RELIABLE VEHICLE. I SHOULD HAVE BEEN ABLE TO GET ANOTHER 150,000 MILES AT LEAST OUT OF MY SANTA FE AND IT COULD DIE A NORMAL DEATH AS OPPOSED TO A QUICK DEATH DUE TO ENGINE FAILURE. THE VEHICLE WAS OPERATING ON THE HIGHWAY WHEN THE ENGINE FAILURE AND OTHER ENGINE ISSUES HAVE OCCURRED.
| NHTSA ID Number: | 11407847 |
|---|---|
| Consumer Location: | JACKSONVILLE, FL |
| VIN: | 5XYZU3LB4GG**** |
I WAS DRIVING MY CAR 45 MILES AN HOUR ON SATURDAY APRIL 10TH, AROUND 5:40PM IN THE CURB LANE. THE CAR COMPLETELY DIED UNEXPECTEDLY. I MANAGED TO COAST TO A SMALL PARKING LOT OFF OF A BUSY STREET. I HAD THE CAR TOWED AND ASSESSED BY INDEPENDENT MECHANIC ON THE FOLLOWING MONDAY. THEY DETERMINED THAT THE ENGINE HAD BEEN COMPLETELY SEIZED, BUT THEY PERFORMED NO REPAIR. THE NEXT SCHEDULED CAR SERVICE WAS 86600 MILES, AND AT THE TIME OF THE INCIDENT, THE CAR HAD ~84K MILES NOT LONG AFTER ITS SERVICE AT ~83K MILES. PLEASE NOTE THAT DURING THE LAST 12 MONTHS OF PANDEMIC, THE CAR GETS TAKEN OUT TO THE GROCERY STORE, A MILE A WAY, ONCE A WEEK OR TO A LOCAL BUSINESS NO MORE THE 8 MILES FROM THE HOUSE VERY OCCASIONALLY. SO THIS VEHICLE DOES NOT SEE HEAVY USAGE. HYUNDAI USA INDICATED THAT I SHOULD HAVE THIS CAR TOWED TO ONE OF THE DEALERSHIPS FOR ASSESSMENT, BUT HAVE ALSO DETERMINED THAT THIS VEHICLE IS COVERED BY AN EXTENDED WARRANTY OF 10 YEARS/120,000 MILES FROM ORIGINAL FIRST USE. THE CASE NUMBER WITH HYUNDAI USA IS 18154048.
| NHTSA ID Number: | 11406265 |
|---|---|
| Consumer Location: | GAINESVILLE, FL |
| VIN: | 5XYZTDLB5GG**** |
1ST OCCURANCE THE CHECK ENGINE LIGHT STARTED FLASHING, ENGINE WENT INTO "SAFE MODE" AND ACCELERATION DECREASED DRAMATICALLY. DEALERSHIP PUSHED A "UPDATE" TO THE COMPUTER AND "FIXED" IT. ISSUE HAS HAPPENED AGAIN AND NOW DEALERSHIP IS SAYING THAT THE ENGINE KNOCK SENSOR IS MESSED UP.
| NHTSA ID Number: | 11404814 |
|---|---|
| Consumer Location: | PALO, IA |
| VIN: | KM8SRDHF3GU**** |
WHILE DRIVING ON THE INTERSTATE, I NOTICED A TAPPING NOISE THAT SOUNDED LIKE A FLAP HITTING THE CAR. I NEEDED GAS, SO GOT OFF AT THE NEXT EXIT. WHILE EXITING THE INTERSTATE, THE NOISE GOT LOUDER AND THE CAR DIDN'T WANT TO ACCELERATE. I PULLED INTO THE GAS STATION. AS I ENTERED THE PARKING SPOT, THE CAR DIED. (IT HAD BURNED OIL IN THE PAST. I HAVE HAD AN ENGINE CAM REPLACED IN AUG/SEPT 2019). I CHECKED THE OIL. NO OIL! SO, I RAN AND BOUGHT 5 QUARTS OF OIL AND PUT THEM IN THE ENGINE. I STARTED THE CAR AND IT DIDN'T WANT TO IDLE, BUT FINALLY DID AFTER A MINUTE. I ROLLED DOWN MY WINDOW AND THE CAR NOISE WAS MULTIPLE CLANGING SOUNDS. IT WAS AS LOUD AS A BAD MUFFLER. I SHUT OFF THE CAR AND CALLED MY BOYFRIEND. HE SAID IT SOUNDED LIKE MY ENGINE BLEW. I CALLED MCGRATHS IN HIAWATHA, IOWA AND HAD THE CAR TOWED THERE. I AM 6000 MILES OVER MY 100,000 MILE WARRANTY. I AM TOLD THAT HYUNDAI WON'T COVER THIS ISSUE. HOWEVER, WHAT HAPPENED TO MY CAR SOUNDED EXACTLY LIKE THE PROBLEM WITH THE HYUNDAI 4 CYLINDER ENGINE TROUBLES THAT WERE RECALLED IN 2018. HYUNDAI KNEW I WAS HAVING ENGINE ISSUES IN 2019, AND WOULD ONLY REPLACE THE CAM. I FEEL THAT MY ENGINE SHOULD BE COVERED BY HYUNDAI. CURRENTLY, MY CAR IS IN THE SHOP AND I HAVE NO VEHICLE TO DRIVE. THE DEALERSHIP IS GOING TO ASK HYUNDAI FOR A "GOOD WILL" PERCENTAGE TO REPAIR THE VEHICLE. HOWEVER, THIS IS NO GUARANTEE. I AM OVER THE IOWA LEMON LAW LIMIT FOR MILEAGE AND YEARS. I FEEL THAT SINCE THERE WERE ENGINE ISSUES WITH OTHER ENGINES HYUNDAI MADE, THAT THEY KNEW I WAS HAVING THE SAME ISSUES AND WOULDN'T REPAIR IT CORRECTLY. I NEED TO HAVE SOMEONE CHECK INTO THIS. I DON'T KNOW WHAT ELSE TO DO. I AM PREPARED TO GET A LAWYER. MY VEHICLE WAS NOT RECALLED EVER.
| NHTSA ID Number: | 11403967 |
|---|---|
| Consumer Location: | SPRINGDALE, AR |
| VIN: | 5XYZU3LA0GG**** |
THE VEHICLE WAS BEING DRIVEN ON AN INTERSTATE, WHEN THE ENGINE STARTED KNOCKING AND THEN QUIT. CAR HAD TO BE TOWED AND LEFT AT A DEALER TO HAVE THE ENGINE REPLACED. THE DRIVER THEN HAD TO RENT A VEHICLE TO COMPLETE HIS TRIP OUT OF STATE.
| NHTSA ID Number: | 11395552 |
|---|---|
| Consumer Location: | WEXFORD, PA |
| VIN: | 5XYZW4LA8GG**** |
NAVIGATION SYSTEM WON'T LOAD- WHEN THE VEHICLE IS STARTED, THE NAVIGATION SYSTEM (SCREEN SAYS BLUELINK)- STARTS THE PROCESS OF LOADING- WITH A LOADING BAR BELOW THE WORDS "BLUELINK'. , AT ENGINE START- WHEN LOADING, THAT BAR MOVES FROM LEFT TO RIGHT. ONCE THE SYSTEM IS LOADED, THE NAVIGATION SCREEN COMES ON. THE PROBLEM: THE LOADING PROCESS STOPPED LOADING AT APPROX. 60,000 MILES -THE NAVIGATION SCREEN IS STUCK IN THE "LOADING" SCREEN. MECHANIC DID A HARD RESET, DID NOT WORK. THE SYSTEM IS STALLED, AND HAS NEVER LOADED SINCE THEN. CAN NOT SEE THE NAVIGATION SCREEN, NOR THE RADIO PRESETS, BLUE TOOTH, STEREO SPEAKER SETTINGS, CAN'T GET TO ANY OF THESE SETTINGS OR OPTIONS.
| NHTSA ID Number: | 11383182 |
|---|---|
| Consumer Location: | CULPEPER, VA |
| VIN: | KM8SM4HF0GU**** |
VEHICLE WAS PARKED WITH THE ENGINE RUNNING TO BE WARMED UP. THE VEHICLE STARTED TO SHAKE AND ENGINE LIGHT CAME ON. THIS WAS NOT THE FIRST TIME THIS HAPPENED. THE FIRST TIME IT HAPPENED I WAS STOPPED AT A TRAFFIC LIGHT, WHEN I TRIED TO MOVE THE VEHICLE IT WONT GO ANYTHING OVER 15MILES PER HOUR. TOOK THE VEHICLE TO THE SHOP AND WAS TOLD THE THROTTLE BODY WAS DAMAGE.
| NHTSA ID Number: | 11372984 |
|---|---|
| Consumer Location: | FAYETTEVILLE, AR |
| VIN: | KM8SR4HF1GU**** |
CAR COMPLETELY DIED WHILE DRIVING DOWN THE ROAD. COULDN'T ACCELERATE, SERIOUSLY BAD SMELL, AND VIOLENT SHAKING COMPLETELY OUT OF THE BLUE AT 68,000 MILES. DEALERSHIP SAYS ENGINE NEEDS REPLACED AND WILL COST US $7,000.
| NHTSA ID Number: | 11361384 |
|---|---|
| Consumer Location: | VENICE, FL |
| VIN: | 5XYZT3LB0GG**** |
THE SENSOR COMES ON AND OFF SPORADICALLY FOR MY ABS AND TRACTION CONTROL. I BELIEVE THERE IS A SHORT AS THE LIGHTS COME ON MORE OFTEN ON HUMID DAYS. I HAVE HEARD THIS COULD CAUSE SPONTANEOUS COMBUSTION OF THE VEHICLE GIVEN THE LOCATION OF THE SENSOR. I TRANSPORT 4 YOUNG GRANDCHILDREN IN THIS VEHICLE AND WE ARE NOW AFRAID OF DYING IN A CAR FIRE. THE DEALER WANTS A FORTUNE TO REPLACE THIS SENSOR. GIVEN OTHER YEAR SANTE FE SUV HAVE BEEN RECALLED FOR THIS ISSUE I WOULD LIKE THE 2016 MODELS RECALLED AS WELL. THIS HAS BEEN ONGOING FOR A FEW WEEKS NOW. COMES ON WHEN I START VEHICLE ON HUMID DAYS. GOES OFF ON DRY DAYS.THE DEALER SAID HE WILL REPORT THAT I COULD NOT AFFORD THE REPAIR AND IF I DO GET A FIRE FROM IT THE INSURANCE COMPANY WILL NOT COVER IT AS I WAS INFORMED OF THE PROBLEM. SOUNDS LIKE BLACKMAIL TO ME.
| NHTSA ID Number: | 11355609 |
|---|---|
| Consumer Location: | LOS ANGELES, CA |
| VIN: | 5XYZU3LBXGG**** |
VEHICLE CAUGHT FIRE SPONTANEOUSLY AT A PARKING LOT. CAR WAS JUST SERVICED AND INSPECTED A MONTH PRIOR AT THE HYUNDAI DEALER WHERE I PURCHASED IT AND HAD NO PROBLEMS REPORTED. CAR WAS PARKED AT THE TIME OF THE INCIDENT. FROM THE INITIAL REPORT FROM THE FIRE DEPARTMENT THE CAUSE OF THE FIRE WAS A MECHANICAL ISSUE. THE VEHICLE WAS A TOTAL LOSS.
| NHTSA ID Number: | 11355086 |
|---|---|
| Consumer Location: | MESQUITE, TX |
| VIN: | 5XYZTDLB9GG**** |
SUV STOPPED COMPLETELY IN THE MIDDLE OF FREE WAY. ALL THE LIGHTS IN THE BOARD TURN ON AND HAD TO GET IT TOWED. WAS TOLD IT WAS THE ENGINE WHICH I THINK IT'S I'MPOSIBLE BEING A FOUR YEAR OLD CAR.
| NHTSA ID Number: | 11354909 |
|---|---|
| Consumer Location: | BEAVER, WV |
| VIN: | KM8SMDHF6GU**** |
TL* THE CONTACT OWNS A 2016 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE OIL SENSOR LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT TWO MONTHS LATER, THAT THE ENGINE LEAKED OIL AND FAILED TO RETAIN ENGINE OIL. THE CONTACT CALLED THE HYUNDAI OF BECKLEY DEALER LOCATED AT 3921 ROBERT C BYRD DR, BECKLEY, WV 25801, (304)-254-8220, AND SCHEDULED AN APPOINTMENT. THE CONTACT INQUIRED ABOUT AN UNKNOWN OIL LEAK RECALL AND WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS CALLED BUT, NO ONE ANSWERED THE PHONE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.
| NHTSA ID Number: | 11354811 |
|---|---|
| Consumer Location: | MCKEES ROCKS, PA |
| VIN: | 5XYZTDLB5GG**** |
WHILE DRIVING ABOUT 65 MPH ON THE HIGHWAY ALL OF THE WARNING LIGHTS (ENGINE, OIL, ETC...) CAME ON AT THE SAME TIME AND THE CAR JUST SHUT DOWN AND LOST POWER STEERING. LUCKILY I WAS ABLE TO PULL OVER WITHOUT ANY PROBLEMS. THE VEHICLE WOULDNT START. IT JUST MAD A CLICK WHEN TURNING THE KEY. ALL OF THE LIGHTS WORK IN THE VEHICLE. THE VEHICLE HAS ABOUT 82,000 MILES
| NHTSA ID Number: | 11354449 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 5XYZW4LA3GG**** |
WHEN COMING TO A STOP WITH THE BRAKES APPLIED, THE RPMS JUMP TO 4,000 AND THE VEHICLE SURGES FORWARD. THE VEHICLE STOPPED AFTER PUTTING IT IN NEUTRAL. THIS HAPPENED ON 8/23/20 AND OTHER TIMES. DEALER COULD NOT REPLICATE AND DENIED ANY KNOWLEDGE OF THE PROBLEM.
| NHTSA ID Number: | 11351258 |
|---|---|
| Consumer Location: | APPLETON, WI |
| VIN: | 5XYZWDLA6GG**** |
DRIVING ON INTERSTATE 80 APPLIED BREAK AS TRAFFIC IN FRONT OF MY WAS SLOWING DOWN. CAR CONTINUED TO SLOW DOWN FAILED TO ACCELERATE. PULLED OFF INTERSTATE CALLED ROAD SIDE ASSISTANCE. CAR WAS TOWED 160 TO THE NEAREST DEALERSHIP. HAD TO RENT A CAR TO FOLLOW MY CAR TO DEALERSHIP ADVISES BY RSA THAT I COULD NOT RIDE WITH TOW DRIVER. ADVISED BY BY SERVICE MANGER THE NEXT DAY THAT CAR IS NOT DRIVEABLE, ENGINE NEEDS TO BE REPLACED. ADVISED THAT ADDITIONAL DIAGNOSTIC IS NEEDED TO SUBMIT FOR APPROVAL TO DETERMINE IF ENGINE WILL BE COVERED UNDER WARRANTY. STUCK IN CHEYENNE, WY OVER 1K MILES AWAY FROM. DEALER CAN'T OFFER ME A LOANER TOO FAR HOME AND CAN'T OFFER A RENTAL THAT CAN BE DRIVEN OUT OF STATE. FORCED TO FIND OTHER MEANS TO GET HOME. RECEIVE EMAIL AND HAVE A LETTER IN THE MAIL TODAY VEHICLE IDENTIFIED AS BEING INCLUDED IN CLASS ACTION SETTLEMENT FOR ENGINE FAILURE. SO NOW HERE I SIT AND WAIT NOT SURE IF REPAIR WILL BE COVERED AND WITHOUT A VEHICLE.
| NHTSA ID Number: | 11348442 |
|---|---|
| Consumer Location: | LINCOLN UNIVERSITY, PA |
| VIN: | KM8SRDHF9GU**** |
I TOOK MY CAR TO THE LOCAL HYUNDAI SERVICE CENTER 8/4/2020 DUE TO THE CHECK ENGINE LIGHT BEING ON. NO OTHER SYMPTOMS. I WAS TOLD THE LIGHT CAME ON DUE TO COMPLETE ENGINE FAILURE. NO OTHER INFORMATION PROVIDED. I'M CURRENTLY WAITING TO HEAR IF THE REPAIR WILL BE COVERED BY MY EXTENDED WARRANTY OF IF I WILL BE FACED WITH THE $17K REPAIR. VEHICLE IS ONLY 4 YEARS OLD AND HAS REQUIRED SERVICING EVERY YEAR SINCE I PURCHASED IT (CPO).
| NHTSA ID Number: | 11344087 |
|---|---|
| Consumer Location: | TUCKER, GA |
| VIN: | 5XYZT3LB9GG**** |
WHEN I STOP AT TRAFFIC LIGHT THE CAR HAS VIBRATION I CAN FELL IT WHILE I STEP ON THE BREAK I TOOK IT 2 HYUNDAI THEY ADVISE ME IS NORMAL.
| NHTSA ID Number: | 11339815 |
|---|---|
| Consumer Location: | SCHAUMBURG, IL |
| VIN: | 5XYZTDLB4GG**** |
WHILE DRIVING. DASH BOARD LIGHTS FLICKERED, CAR SHUT OFF, (LUCKILY NOT WHILE ON THE HIGHWAY) WHEN TRYING TO START THE CAR, ENGINE WOULD NOT TURN OVER. HAZARD LIGHTS DID WORK.TOWED TO DEALERSHIP. HYUNDAI ASSESSED AND CLAIMED AN ENGINE RECALL. IT'S BEEN A MONTH. BUT HYUNDAI DID REPLACE THE ENGINE ALONE WITH ADDITIONAL PART.
| NHTSA ID Number: | 11308534 |
|---|---|
| Consumer Location: | BETHLEHEM, PA |
| VIN: | 5XYZTDLB4GG**** |
MY 2016 HYUNDAI SANTA FE SHUT DOWN WHILE DRIVING ON A HIGHWAY AND WOULD NOT RESTART. IT IS IN A GARAGE NOW AND THEY ARE TRYING TO DIAGNOSE THE PROBLEM.
| NHTSA ID Number: | 11300746 |
|---|---|
| Consumer Location: | FLORISSANT, MO |
| VIN: | 5XYZTDLB7GG**** |
I HAD MY 2016 HYUNDAI SANTA FE SERVICED BY HYUNDAI FOR A TIRE CHANGE AND OIL CHANGE ALONG WITH THE RECALL UPDATE ON JAN 17, PRIOR TO GOING FROM ST LOUIS MO TO WICHITA KS. I AM A TRAVELING NURSE, MY CONTRACT WAS STARTING MONDAY THE 20TH. I WAS ADVISED THE RECALL WAS A SYSTEM UPDATE FOR IMPROPERLY WORKING SENSORS. MY MOTOR BLEW 2 HOURS INTO MY TRIP ON JAN 18TH WHILE DRIVING ON THE HIGHWAY. I HEARD A LOUD POPPING NOISE AND FELT IT AS WELL. MY VEHICLE IMMEDIATELY STARTED TO SMOKE. I PULLED OVER TO THE SIDE OF THE ROAD, OIL WAS POURING OUT THE VEHICLE. IT WAS 30 DEGREES AND IM STUCK ON A 2 LANE HIGHWAY. I WAS TOWED TO THE CLOSEST DEALER, WHERE I WAS INFORMED THEY WOULD NOT BE ABLE TO GET A RENTAL VEHICLE SINCE THE RENTAL LOCATION WAS CLOSED FOR THE DAY. I COULD NOT GET A LOANER VEHICLE DUE TO THE AMOUNT OF MILES I HAD TO DRIVE. MY ONLY OPTION WOULD BE TO PURCHASE A NEW VEHICLE. I WAS STRESSED AND VERY OVERWHELMED, THINKING ABOUT MY NEED TO GET TO WICHITA KS AND UPSET THAT MY VEHICLE THAT WAS JUST SERVICED BY HYNDAI HAD BLOWN UP ON THE HIGHWAY. WITHIN AN HOUR OF LEAVING THE DEALERSHIP, FINALLY HAVING A MOMENT ALONE, WITHOUT A SALESMAN IN MY FACE, I REALIZED THIS WAS A MISTAKE. I CALLED BACK TO RETURN THE VEHICLE BUT MY SALESMAN WAS GONE FOR THE DAY AND THE DEALERSHIP WAS CLOSING. I TEXT MY SALESMAN ON SUNDAY ADVISING THAT I WANT TO RETURN THE NEW VEHICLE AND JUST GET THE RENTAL CAR AND MY VEHICLE FIXED, AS HYUNDAI ROADSIDE HAD PROMISED. ON MONDAY JAN 20TH I WAS ADVISED THEY WOULD NOT REVERSE THIS SALE AND I COULD NOT GET MY VEHICLE BACK. NOW I'M STUCK IN A VEHICLE I DO NOT TRUST WITH A HIGHER PAYMENT, HIGHER INSURANCE PREMIUM, FEELING COMPLETELY TAKEN ADVANTAGE OF. I DO NOT TRUST THE HYUNDAI BRAND. SEVERAL INJURIES HAVE OCCURRED TO OTHERS DUE TO THEIR LACK OF HONESTY. THERE ARE MANY POSTS ONLINE ABOUT HYUNDAI'S POOR BUSINESS PRACTICES. THE RECALL IS CALLED A CAMPAIGN.
| NHTSA ID Number: | 11289929 |
|---|---|
| Consumer Location: | SAINT CHARLES, MO |
| VIN: | 5XYZU3LB5GG**** |
WHEN DRIVING AT NIGHT THERE IS A BLACK SHADOW ON THE WINDSHIELD MAKING IT IMPOSSIBLE TO SEE. IT IS NOT FIXED BY REAIMING LIGHTS. IT IS WORSE AS YOU HIT BUMPS IN THE RODE. IT MAKES IT IMPOSSIBLE TO DRIVE AT NIGHT! I WAS DRIVING IN MY SUBDIVISION AND COULD NOT SEE A WOMAN WALKING.
| NHTSA ID Number: | 11271554 |
|---|---|
| Consumer Location: | DANBURY, CT |
| VIN: | 5XYZUDLB1GG**** |
TL* THE CONTACT OWNS A 2016 HYUNDAI SANTA FE. WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO DANBURY HYUNDAI (203-730-4700, LOCATED AT 102 FEDERAL ROAD, DANBURY, CT 06810) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
| NHTSA ID Number: | 11269221 |
|---|---|
| Consumer Location: | ORLANDO, FL |
| VIN: | 5XYZU3LB2GG**** |
TL* THE CONTACT OWNS A 2016 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 30 MPH, A LOUD SNAPPING NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO UNIVERSAL HYUNDAI (321-418-6386, LOCATED AT 12801 S ORANGE BLOSSOM TRL, ORLANDO, FL 32837) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE REMAINED AT THE DEALER'S FOR THE PAST MONTH. THE CONTACT WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OVER TWO YEARS OLD AND WOULD NOT BE ENTITLED TO THE LEMON LAW CONSIDERATION; THEREFORE, THEY COULD NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.
| NHTSA ID Number: | 11255432 |
|---|---|
| Consumer Location: | MOBILE, AL |
| VIN: | 5XYZW4LA8GG**** |
WE WERE HIT HEAD ON BY A LARGE PICKUP TRUCK. WE SUSTAINED A LOT OF DAMAGE FROM THIS HEAD-ON COLLISION. WE WERE TRAVELING AROUND 10 MILES AN HOUR BUT THE OTHER CAR WAS GOING AT LEAST 20 MILES AN HOUR. THE AIRBAGS NEVER DEPLOYED DESPITE BEING HIT HEAD ON AND SUFFERING A LOT OF DAMAGE UPON IMPACT. WE WERE SLOWING DOWN FOR A STOP SIGN. THE OTHER CAR TURNED INTO OUR LANE AND WAS ACCELERATING TOWARDS US.
| NHTSA ID Number: | 11245918 |
|---|---|
| Consumer Location: | BAYVILLE, NJ |
| VIN: | KM8SM4HF7GU**** |
ON JULY 27, 2019 DRIVING ON A COUNTY ROAD AT 50 MPH IN DRY AND SUNNY CONDITIONS, THE AIRBAG LIGHT ILLUMINATED AS WELL AS THE PASSENGER SEATBELT LIGHT. THE NEXT MORNING I SCHEDULED SERVICE RIGHT AWAY. I STARTED MY CAR TO GO TO SCHWARTZ MAZDA IN SHREWSBURY NJ ON 7/27/19 FOR SERVICE THRU MY PURCHASED EXTENDED WARRANTY. AT THAT TIME, NEITHER THE AIRBAG OR SEATBELT LIGHTS WERE ON, BUT NERVOUS FOR MINE AND MY FAMILY'S SAFETY, I BROUGHT THE CAR ANYWAY. I WAS INFORMED BY JARROD IN THE SERVICE DEPARTMENT THAT THEY RESET MY COMPUTER AND TO LET HIM KNOW IF THE LIGHT(S) CAME BACK ON. THE AIRBAG LIGHT CAME ON BRIEFLY ON AUGUST 11TH WHILE DRIVING ON A RESIDENTIAL ROAD GOING 35 MPH ON A DRY AND SUNNY DAY. I TURNED OFF THE VEHICLE TO PARK AND THEN RESTARTED MY CAR TO RETURN HOME. THE LIGHT WAS NOT ON. MONDAY AUGUST 19TH WHILE TRAVELING ON A COUNTY ROAD AT 45 MPH IN RAINY WET DRIVING CONDITIONS AIRBAG LIGHT CAME ON ACCOMPANIED BY THE FLASHING PASSENGER SEAT BELT LIGHT AGAIN. MADE AN APPT FOR SERVICE ON TUESDAY, AUGUST 20TH WITH ONCE AGAIN, SCHWARTZ MAZDA IN SHREWSBURY NJ WHERE I PURCHASED THE VEHICLE IN MAY OF 2018. BOTH LIGHTS WERE ON UPON MY ARRIVAL IN SUNNY AND DRY DRIVING CONDITIONS. THEIR CODE READER PRODUCED THE CODE "PASSENGER MAT SENSOR" AND I WAS INFORMED THEY WOULD HAVE TO SEND IT TO CIRCLE HYUNDAI IN SHREWSBURY FOR FURTHER DIAGNOSIS. I RECEIVED A CALL FROM JARROD AT SCHWARTZ MAZDA AT 11 AM ON THURSDAY AUGUST 22 WITH NEWS THAT MY REPAIR WAS NOT COVERED UNDER MY PURCHASED EXTENDED WARRANTY AND THAT THE REPAIRS WOULD COST ALMOST $600. I AM FEARFUL FOR MY FAMILY'S SAFETY AND THE RESOURCES I HAVE REACHED OUT TO HAVE BEEN USELESS AND UNACCOMODATING. WHY IS NO ONE CONCERNED FOR THE SAFETY OF AIRBAGS THAT WILL NOT INFLATE IN THE EVENT OF EMERGENCY? PLEASE CONTACT ME WITH A COURSE OF ACTION I CAN TAKE TO REPAIR THIS VEHICLE AND KEEP MY FAMILY SAFE.
| NHTSA ID Number: | 11244040 |
|---|---|
| Consumer Location: | JONES MILLS, PA |
| VIN: | KM8SNDHF9GU**** |
TRANSFER CASE IS FAILING AT 61,000 MILE, A LOT OF NOSE AND VIBRATION. TRANSFER CASE CAN COME LOOSE OR CAUSE FAILURE TO THE DRIVE SHAFT AND MAYBE EVEN POSSIBLE COMPONENTS TO COME OFF WHILE DRIVING.
| NHTSA ID Number: | 11228560 |
|---|---|
| Consumer Location: | PICKENS, SC |
| VIN: | KM8SM4HF7GU**** |
WHILE DRIVING ON THE INTERSTATE, I PRESSED THE GAS PEDAL AND THE VEHICLE WOULD NOT ACCELERATE. THE MOTOR WAS RUNNING AND THE VEHICLE SEEMED TO HAVE SOME PULL ON IT'S OWN BUT CLEARLY ANYTIME THE GAS PEDAL WAS PRESSED THERE WAS NO ACCELERATION. IT WAS DIAGNOSED AS A DEFAULT IN THE THROTTLE BODY.
| NHTSA ID Number: | 11205772 |
|---|---|
| Consumer Location: | GENESEO, IL |
| VIN: | KM8SMDHF7GU**** |
ENGINE FAILED AT 63,000 MILES WHILE DRIVING ON INTERSTATE. HYUNDAI BLAMES IT ON SLUDGE IN OIL PAN. WITH OUT SERVICE RECEIPTS WILL NOT WARRANTY ENGINE. SERVICED ENGINE MYSELF AND DIDN'T SAVE CASH RECEIPTS.
| NHTSA ID Number: | 11205882 |
|---|---|
| Consumer Location: | SIMI VALLEY, CA |
| VIN: | **** |
TAKATA RECALL, THE SEAT BELT IS GETTING STOCKED AND TIGHT DURING DRIVING ALSO DOESN'T RECLINE WHEN TAKING IT OFF STILL HANGING, THE FUEL EVAPORATES FROM THE FUEL TANK AND DOESN'T GIVE ANY MILEAGE AS DESCRIBED WHEN DRIVING FEEL EVERY LITTLE THING ON THE ROAD INCLUDING SMALL ROCKS.
| NHTSA ID Number: | 11205497 |
|---|---|
| Consumer Location: | ELMWOOD PARK, IL |
| VIN: | KM8SMDHF0GU**** |
TL* THE CONTACT OWNS A 2016 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE HESITATED AND JERKED. ALSO, WHILE ACCELERATING FROM A STOP SIGN, THE VEHICLE FELT AS IF IT DOWNSHIFTED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS NORMAL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE DEALER WAS NOT CALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
| NHTSA ID Number: | 11196892 |
|---|---|
| Consumer Location: | TUCKER, GA |
| VIN: | 5XYZT3LB9GG**** |
THIS VEHICLE HAS A SURGING ISSUE. WHEN I COME TO A TRAFFIC LIGHT STOP IT ACTS LIKE IT'S GOING TO DIE I CAN FELL MY FOOT ON THE PEDAL ALSO THE RPM IS DROP . TOOK IT TO DEALER AND ADVISE ME THEY CAN'T TEST IT WITH OUT NO CHECK ENGINE LIGHT ON AND IT CONTINUES TO PERFORM THE SAME ALSO I REPLACE THE SPARK PLUG AND COIL WAS BURN BAD AND RUST SILL HAVE SAME ISSUE LOOK LIKE ISSUE WITH FUEL OR IDLE.
| NHTSA ID Number: | 11186984 |
|---|---|
| Consumer Location: | NORTON, MA |
| VIN: | 5XYZUDLB8GG**** |
THE CAR WAS AT A COMPLETE STOP IN A DRIVEWAY. THE CAR WAS STILL RUNNING BECAUSE I WAS GETTING OUT OF THE CAR TO GET THE MAIL. I PUT THE CAR IN PARK AND WENT TO GET OUT OF THE VEHICLE. AS I GOT OUT THE VEHICLE STARTED GOING IN REVERSE AND PULLED ME UNDERNEATH THE CAR AND THE VEHICLE RAN OVER ME. I'M NOT SURE IF THE TRANSMISSION SLIPPED OUT OF PARK TO REVERSE ON ITS OWN OR IF THE SHIFTER WASN'T ACTUALLY PLACED IN PARK. I THOUGHT THE VEHICLE COULD SENSE IF NO ONE WAS IN THE DRIVERS SEAT AND AUTOMATICALLY PUT THE CAR INTO PARK OR NEUTRAL. THE HEATED SEATS AND AIRBAG WON'T TURN ON UNLESS IT SENSE WEIGHT IN THE SEAT.
| NHTSA ID Number: | 11152826 |
|---|---|
| Consumer Location: | PENSACOLA, FL |
| VIN: | KM8SM4HF5FU**** |
THE PAINT IS PEELING OFF IN SOME AREAS AND THE CAR IS GETTING RUST SPOTS.
