|Rearview Video Systems||Not Available|
|Dynamic Head Restraints||Not Available|
|Head Restraint||Driver, Front Passenger, Rear Seat|
|Advanced Belt Feature||Standard|
|Adjustable Upper Belt Anchorage||Driver, Front Passenger|
|Seat Belt Reminder System||Driver, Front Passenger|
|Frontal Air Bag||Driver, Front Passenger|
|Curtain||Driver, Front Passenger, Rear Seat|
|Torso/Pelvis||Driver, Front Passenger|
|Additional Air Bags||Not Available|
|Meets Side Air Bag Out-of-Position Requirements||Yes|
|LATCH Locations||Rear Seat|
|Safety Power Windows (Anti-Pinch)||Available|
|Safety Power Windows (Anti-Pinch) locations||Driver, Front Passenger|
|NHTSA ID Number:||11425911|
|Consumer Location:||FRANKLIN, IN|
Engine stalled and there was a loud knocking sound. Had vehicle towed to dealer only to be told that this is a known issue with Hyundai and we need a new engine. No loaner cars available and 36 people are in front of me with the same problem. No timeframe available for a resolution. Huge inconvenience. Called Hyundai only to be told that a case manager would call me in 7-10 days. If it’s a known issue, why haven’t they recalled the affected cars like last time?
|NHTSA ID Number:||11217034|
|Consumer Location:||CHOCTAW, OK|
WHILE DRIVING DOWN THE HIGHWAY THE WARNING LIGHT FOR THE BSD SYSIEM STARTED BLINKING ON AND OFF. THE NEXT MORNING IT STAYED ON. I TOOK IT TO THE DEALER AND AFTER TWO HOURS THE SERVICE MAN CAME IN AND TOLD ME THEY COULDN'T FIND THE PROBLEM BUT THEY THOUGHT IT WOULD BE BEHIND THE REAR BUMPER. THEY WANTED ME TO PAY $150 TO REMOVE THE REAR BUMPER TO CHECK IT. HE SAID IF IT WAS A PROBLEM THERE I WOULD MOST LIKELY HAVE TO PAY FOR THE REPAIR AS IT WAS LIKELY MY FAULT. I REFUSED TO DO SO AS I FELT IT SHOULD BE COVERED BY THE WARANTY. I NO LONGER HAVE A FUNCTIONAL BLIND SIDE DETECTER. TO DETECT TRAFFIC IN MY DRIVER SIDE BLIND SPOT.
|NHTSA ID Number:||11205111|
|Consumer Location:||HOLLYWOOD, FL|
|NHTSA ID Number:||11172178|
|Consumer Location:||CINCINNATI, OH|
I HAVE A 2015 HYUNDAI SONATA WITH 24K MILES. THE CHECK ENGINE LIGHT CAME ON AND WAS FLASHING AS I PULLED INTO A PARKING LOT FOR MY DAUGHTER TO PICKUP HER CAR. THE GARAGE OWNER SAID TO PULL IN MY CAR. THE DIAGNOSTIC READ OUT WAS P2600 OBS-LL. UPON RESEARCHING IT THE CODE SAID, COOLANT PUMP "A" CONTROL CIRCUIT?OPEN. THEY PROVIDED ME WITH THE PRINT OUT. THEY SAID TRY TO DRIVE IT. I DID & DROVE MAYBE 300 FEET & IT WOULD NOT ACCELRALTE ABOVE 15 MPH. I TURNED AROUND TOOK IT BACK TO THE GARAGE'S LOT. THE NEXT DAY I CALLED HYUNDAI ROADSIDE ASSIST TO HAVE IT TOWED TO SUPERIOR HYUNDAI SOUTH, WHERE I PURCHASED THE CAR.THIS OCCURRED THURSDAY JANUARY 17TH. THE CAR IS STILL AT SUPERIOR HYUNDAI WAITING WORD FROM HYUNDAI MOTORS. DAVE THE SERVICE MANAGER SAID IT EITHER NEEDS A WIRE HARNESS OR AN ENGINE. NOT SURE THE RELATIONSHIP. SEEMS TO ME THEY SHOULD PUT ON THE WIRE HARNESS, IF THAT DOESN'T FIX IT REPLACE THE ENGINE.
|NHTSA ID Number:||11161893|
|Consumer Location:||MORTON, IL|
2015 SONATA LIMITED, ENGINE EATS ALL THE OIL WITHIN 2 WEEKS AND NO CHECK OIL LIGHT COMES ON. NOW MY CAR WONT START, ONLY THING THAT HAPPENS WHEN I TRY TO START IT IS THE DASH LIGHTS COME ON LIKE ITS READY BUT THEN JUST SHUTS OFF. CAR JUST STOPED RUNNING ON ME AND MY PREGNANT GIRLFRIEND WHILE WE WERE ON THE INTERSTATE. I HAD TO TRY MY BEST NOT TO GET IN A BIG CRASH. NOW I DONT KNOW WHAT TO DO AND NEED OR ONLY CAR. 7 WEEKS TILL THE BABY COMES....
|NHTSA ID Number:||11140020|
|Consumer Location:||MONTICELLO, IN|
ENGINE WOULD NOT ACCELERATE WHILE IN MOTION ON A HIGHWAY. VEHICLE AT HYUNDAI DEALER. SERVICE MANAGER ADVISED THE PROBLEM AFFECTS HUNDREDS OF HYUNDAI VEHICLES AND THE CAUSE AND REPAIR IS UNKNOWN. HYUNDAI WILL NOT RELEASE THE VEHICLE TO OWNER WITH NO INFORMATION REGARDING TIME TO DIAGNOSE, REPAIR, AND RETURN TO OWNER
|NHTSA ID Number:||11124071|
|Consumer Location:||LAS VEGAS, NV|
VEHICLE STALLS. RANDOMLY. ACCELERATION STALLS RANDOMLY. ENGINE DIES PARKED RANDOMLY. SEEMS SO DECELERATE/BRAKE/. DRAG WHILE DRIVING. RECALL O COMPORT N PROGRAM ONLY. WARRANTY FOR ORIGINAL OWNER ONLY. RECALLED MADE IN. 2011-2014 SONATA MY 2015 SONATA SPORT HAS THE SAME ENGINE
|NHTSA ID Number:||11123061|
|Consumer Location:||FLEMINGTON, NJ|
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE ATTEMPTING TO STOP THE VEHICLE AND DEPRESSING THE BRAKE PEDAL, THE BRAKING DISTANCE WAS EXTENDED AND THE BRAKE PEDAL HAD TO BE FORCEFULLY DEPRESSED. DURING THE FAILURE, THE STEERING WHEEL AND BRAKE PEDAL WOULD SHAKE AND VIBRATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT BRAKE ROTORS AND BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT EVENTUALLY THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE FRONT ROTORS AND BRAKE PADS WERE REPLACED ON SEVERAL OCCASIONS BETWEEN 39,000 AND 70,000 MILES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 39,000.
|NHTSA ID Number:||11044953|
|Consumer Location:||LOS LUNAS, NM|
1. CRUISE CONTROL IS JERKY AND ROUGH ON ACCELERATION AND DECELERATION 2. MAIN ISSUE I HAVE WITH THIS CAR IS THAT THE FUEL GAUGE IS INCREDIBLY INACCURATE. IF IT READS AT 1/8 TANK, I CAN ONLY PUT IN 12-13 GALLONS. EACH "TICK" MARK ON THE GAUGE VALUE RANGES FROM ABOUT 9 MILES TO 63 MILES DESPITE THE FACT THAT IT REGULARLY GETS 32+ MPG COMBINED CITY/HIGHWAY. WHEN I COMPLAINED TO THE DEALERSHIP (I BOUGHT IT USED) THEY REPLACED THE VACCUUM CYLINDER, WHICH HELPED WITH FILLING THE TANK (IT WOULD PREVIOUSLY JUST SHUT OFF MYSTERIOUSLY DURING FILL-UPS) BUT THEN THE GAS GAUGE MEASURED EVEN WORSE. THE "RANGE" AS CALCULATED BY THE CAR'S COMPUTER IS ALWAYS VERY LOW AND DROPS OFF PRECIPITOUSLY EVEN THOUGH I KNOW (BY THE TRIP METER) THAT I HAVEN'T GONE FAR ENOUGH TO HAVE USED AS MUCH GAS AS IT WOULD APPEAR. DESPITE THE OBVIOUS FLAWS OF THE GAUGE, THE CODES STILL READ THAT IT IS WORKING "NORMALLY" AND TO HAVE IT COVERED BY THE WARRANTY, I HAVE TO EXPERIENCE A COMPLETE FAILURE OF THE FUEL SENDING UNITS, I.E. CATASTROPHIC BREAK DOWN. I WOULD LIKE TO HAVE THEM REPLACED BEFORE IT GETS TO THAT POINT.
|NHTSA ID Number:||11000871|
|Consumer Location:||VAIL, AZ|
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE AT A STOP SIGN AND ATTEMPTING TO MAKE A TURN, THE VEHICLE HESITATED AND DID NOT ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (JIM CLICK AUTOMOTIVE IN TUCSON AZ, 85710), BUT THE FAILURE WAS NOT DUPLICATED. THE CONTACT WAS INFORMED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS NOT A KNOWN ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,012. ...UPDATED 07/20/17 *BF THE CONSUMER STATED THE HESITATION UPON ACCELERATION OCCURRED SEVERAL TIMES A WEEK. USUALLY WHEN MAKING A LEFT TURN. UPDATED 07/25/2017*JS THE CONSUMER STATED THE ENGINE WOULD FREEZE WHILE DRIVING. THE CONSUMER STATED THE FAILURES HAVE BEEN OCCURRING SINCE THE VEHICLE WAS PURCHASED IN 2015 *JS UPDATED 11/07/2017*JS
|NHTSA ID Number:||10984298|
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. ON SEVERAL OCCASIONS, THE TRANSMISSION FAILED TO SHIFT GEARS WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,626.
|NHTSA ID Number:||10898269|
|Consumer Location:||SECAUCUS, NJ|
HIGH SPEED ENGINE STALL: WHILE DRIVING AT HIGHWAY SPEEDS ON AUGUST 5, 2016, MY VEHICLE SUDDENLY LOST POWER WHILE DRIVING ON THE HIGHWAY, WHICH RESULTED IN VEHICLE COMING TO A STOP. ON ATTEMPTING TO RESTART THE ENGINE, THE ENGINE HAD SEIZED AND WOULD NOT RESTART AND THE RESTART ATTEMPT WAS ACCOMPANIED BY NOISE FROM THE ENGINE AND VIBRATIONS CAUSING THE ENTIRE VEHICLE TO SHAKE. VEHICLE HAD TO BE TOWED TO THE DEALER FOR REPAIRS.
|NHTSA ID Number:||10850477|
|Consumer Location:||STOUGHTON, MA|
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE EXITING THE VEHICLE AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE PULLED OVER TO THE SIDE OF THE ROAD, BUT COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.
|NHTSA ID Number:||10676407|
|Consumer Location:||LEWIS CENTER, OH|
THIS IS A NEW HYUNDAI SONATA 2015. THE ENGINE CHECK LIGHT CAME ON AND THE ENGINE STARTED RUNNING ERRATICALLY. THE FOLLOWING SYMPTOMS CAN BE A SAFETY CONCERNS: 1. SOMETIMES WHEN IDLING AT INTERSECTION THE ENGINE RPM GOES UP ALL OF A SUDDEN AND THE CAR STARTS MOVING FORWARD AND ONLY A STRONGER PUSH ON THE BRAKES STOPS THE CAR FROM CRASHING INTO THE VEHICLE AHEAD OR RUNNING A RED LIGHT. 2. WHEN DRIVING ON HIGHWAY THE CAR LACKS POWER EVEN IF THE GAS PEDAL IS DEPRESSED ALL THE WAY INTO THE FLOOR. THIS PREVENTS THE CAR FROM PROPERLY ACCELERATING WHEN MERGING INTO INCOMING TRAFFIC. I TOOK THE CAR TO THE DEALERSHIP AND THEY IDENTIFIED THE ISSUE IS "CAM COVER LEAKING" AND "OIL COMING THROUGH THE OIL SEAL MAKING THE MOTOR DO WEIRD THINGS". THESE ARE THE QUOTES FROM THE PAPER I GOT FROM THE DEALER. THE CAR SPENT 2 WEEKS WITH THE DEALER. THEY REPLACED THE CAM COVER. BUT 2 DAYS LATER THE PROBLEM APPEARED AGAIN. I'M AFRAID OF DRIVING THIS CAR NOW, BECAUSE ENGINE BEHAVES ERRATICALLY. AND THIS CAR ONLY HAS 3500 MILES ON IT. *TR
|NHTSA ID Number:||11440460|
|Consumer Location:||PHOENIX, AZ|
The contact owns a 2015 Hyundai Sonata. The contact stated that while pulling into a parking space, the parking brake inadvertently engaged, and the rear passenger's side wheel locked up. The BRAKE HOLD light was illuminated. The vehicle was towed to an independent mechanic and diagnosed with electric parking brake motor failure. The contact was informed that the electric parking brake motor needed to be replaced. The vehicle was not repaired and remained with the mechanic. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 65,000.
|NHTSA ID Number:||11440348|
|Consumer Location:||FOREST HILL, MD|
Check Engine Light began flashing and Oil Pressure Light illuminated while operating vehicle under normal conditions on the interstate. Vehicle was pulled over and towed to local Hyundai dealership. The dealership states the engine has failed.
|NHTSA ID Number:||11440178|
|Consumer Location:||AUGUSTA, GA|
Engine started knocking out of nowhere took it to the dealership to see if I had a recall was told that I needed to replace engine which would cost between 8k-10k . The recalls for engines on Hyundai sonatas were for 2011-2013 and 2016 . Not really understanding how they skip a year with everyone with this year . I don’t have the money to replace engine
|NHTSA ID Number:||11440198|
|Consumer Location:||INDIANAPOLIS, IN|
My car keeps stalling while I am driving and sometimes when I turn to a street and is consuming motor oil with in a mile or less. It has been inspected by a Hyundai dealership and no leaks were found, consumption test has been done and they said that they can’t do nothing about it because I am the second owner. Hyundai needs to extend warranties to second owners as well if the car was bought through a certified dealership. I trusted their brand and dealership. I have been going back and forth with the dealership. My car is in the Napoleon Hyundai dealership in Carmel, Indiana. I have a video explaining the situation and showing my engine measuring stick with very low oil.
|NHTSA ID Number:||11439880|
|Consumer Location:||LINCOLN, NE|
Power steering assist failed upon making a right hand turn. Steering failure led to an injury accident. Vehicle was inspected by Green Light Auto and EDR codes retrieved. No codes specific to steering was found. Vehicle was inspected by insurance adjustor. No warning lights or other indications of steering loss was present before the accident caused by the steering loss. Issue seems similar to NHTSA Campaign Number: 14V325000
|NHTSA ID Number:||11439353|
My car is burning through a quart of oil appx every 600 miles- this is NOT normal it's excessive oil consumption.
|NHTSA ID Number:||11439151|
|Consumer Location:||FORT WORTH, TX|
Had an Engine recall for the 2015 recall, was told that Transmission was the reason for the Engine failure, but the dealership would not fix the Transmission. Shortly following the replacement of the Engine, the problems that reside in the transmission are now costly up to $3000 or more for this issue. After extensive research found that the 2015 sonata has had plenty of issues with its Transmission. Responsibility for the Faulty Transmission causing engine to completely shut down and not work (happened while on highway) should fall on the dealership.
|NHTSA ID Number:||11439181|
|Consumer Location:||DACULA, GA|
while driving about 6/7 lights on the dash comes on and the car stops. This happened several times and I took it to my auto mechanic Christian Brothers at Dacula, Ga. They said it is a soft ware problem and Hyundai USA does not accepts their are any software malfunction problems. Sometimes the car would start back again and other times it will not. Therefore I had to tow my car twice to the garage to have them check it out and fix it. Shahid Hassan 1213 Briley Ct. Dacula, Ga 30019 770.337.8550 [email protected]
|NHTSA ID Number:||11439129|
|Consumer Location:||FORT WORTH, TX|
On Saturday, October 30, 2021, I was driving down a heavily traveled road with my daughter when my 2015 Hyundai Sonata Sport coasted to a stop. I still had power and everything else was still on but the car was just dead and wouldn't start. There were all kinds of indicator lights that were on but I didn't know why my vehicle had just died on me. My son had to put it in neutral and back it off of the busy road we were on and onto a side street into a neighbor so we were in a safe place. We waited for a tow truck for over two hours in the heat. I had it towed to a repair shop unaware of the engine recall that was out on my vehicle. I was told by the repair shop that the oil in my vehicle was black and my engine had seized up.
|NHTSA ID Number:||11438954|
|Consumer Location:||LYNCHBURG, VA|
I was on the highway coming home when my engine failed to go over 40mph i had to pull over on the side of the road and when we did the car just cut off completely this is the sencond time it’s failed since june of 2020, The turbo engine in my car keeps failing. I have the 2.0t
|NHTSA ID Number:||11437788|
|Consumer Location:||CORAL SPRINGS, FL|
Sonata sport 2015 engine seized while trying to cross intersection of busy road, no one hurt cars swerved onto shoulder to avoid t-boning my car. The car was towed to the dealer and confirmed the engine seized due to the recall of engine that was sold defective. Denying claim bc the software campaign 953 was not performed, although I never received the notice. I am second owner bought car used from Hyundai Dealer.
|NHTSA ID Number:||11437640|
|Consumer Location:||DECATUR, GA|
the trunk latch need to be replaced the dealer ship has not fixed it since aug 2021 i cant do business this is my work car
|NHTSA ID Number:||11437555|
|Consumer Location:||HUNTINGDON, TN|
The car takes off on its own. I've noticed several forums from the same make and model and year are having issues so I wanted to file a report. I'm out about $2k so far and potentially another $2k on a car with only 40,000 miles on it and it's only driven roughly 200 miles a month, if that, for Dr. appointments. When you put it in drive it will get up to 13mph without ever touching the gas.
|NHTSA ID Number:||11437053|
|Consumer Location:||FAYETTEVILLE, NC|
The car stalls and the acceleration was very weak. Hesitation while driving. Jerking badly after going from a stop sign, stop light, or up a slight hill. Check engine light started blinking. I took it by Autozone to test the light. Comes out to be a knock sensor and wiring harness. I have a 2015 Sonata with 98,600 miles.
|NHTSA ID Number:||11436663|
|Consumer Location:||DOWNERS GROVE, IL|
The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, a knocking sound was present coming from the engine before the vehicle stalled. The vehicle was towed to an independent mechanic who diagnosed that the engine had failed. The vehicle was then towed to the local dealer. The failure was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 82,455.
|NHTSA ID Number:||11436426|
|Consumer Location:||MENIFEE, CA|
The contact owns a 2015 Hyundai Sonata. The contacts son stated while driving approximately 40 mph when the vehicle's steering wheel became hard to turn. The power steering warning light was illuminated. Upon investigation, the contact associated the failure with, NHTSA Campaign Number: 14V325000 (STEERING, ELECTRICAL SYSTEM) however the VIN was not included. The vehicle was taken to a dealer where it was diagnosed with being an electrical issue. The vehicle was repaired but continued to experience the same issues. The manufacturer was informed of failure and filed a complaint. The failure mileage was approximately 47,000.
|NHTSA ID Number:||11436504|
|Consumer Location:||OAKDALE, LA|
The contact owns a 2015 Hyundai Sonata. The contact stated as she was attempting to open the rear driver-side door to let her grandchild out of the vehicle, the door handle fractured. The contact stated the failure reoccurred as she was attempting to open the rear passenger side door. The unknown dealer was notified of the failure and informed the contact that she would be responsible for the cost of the repair. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 110,320.
|NHTSA ID Number:||11436194|
|Consumer Location:||LYNCHBURG, VA|
Turbo engine has failed does not go over 40 miles
|NHTSA ID Number:||11435383|
|Consumer Location:||PHILADELPHIA, PA|
Turn signal sometimes does not work or causes opposite side to activate leading to increased risk of crash, no remedy provided currently from current recall on vehicle. There's no warning as to when this can happen which leads to driving the vehicle a risky bet.
|NHTSA ID Number:||11435404|
|Consumer Location:||SAN ANTONIO, TX|
The contact owns a 2015 Hyundai Sonata. The contact stated while driving approximately 40 MPH, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer and was awaiting diagnostic testing. The manufacturer was not informed of the failure. The failure mileage was approximately 69,000.
|NHTSA ID Number:||11435419|
|Consumer Location:||DECATUR, GA|
The contact owns a 2015 Hyundai Sonata. The contact received notification of NHTSA campaign number: 21V749000 (Exterior Lighting, Electrical System) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue however, no further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect.
|NHTSA ID Number:||11435273|
|Consumer Location:||MATTESON, IL|
Driving on highway car lost speed check engine light blinking. Got home car was knocking, I believe the rid barron or knock sensor failed. Can't drive it.
|NHTSA ID Number:||11435193|
|Consumer Location:||HUNTINGDON, TN|
The vehicle is driven roughly 80 miles a month for groceries and doctor appointments only. It has 40,900 Mike's on it and began to continually have the check engine, ABS, and traction control lights come on. The vehicle once put in drive or reverse will increase speed on it's own, nothing faster than about 7-10 miles per hour on a flat surface. I also noticed when these lights are on and I am in park the odometer will jump from 0-80,90, mph randomly. The lights will not always stay on or come on, just occasionally. I did take it for inspection for the above problems and had to replace the intake and outtake valve on cam shaft and a sensor (may have named them wrong). Just want to o report in case others are having same issue.
|NHTSA ID Number:||11435251|
|Consumer Location:||GREENVILLE, SC|
It seems that the white 2015, 2016 and 2017 models need to be recalled due to a paint issue. From my understanding there is a "defect" with only the white paint and it seems the vehicles are peeling in the same exact spots as I have shown here. I took my vehicle to Hyundai of Greer on Wade Hampton Blvd in Greer, SC and they told me I would have to pay out of pocket to get these spots taken care of because the original manufacturer warranty has expired and CPO warranty will not cover. Clearly there is a defect or flaw in the white paint and consumers should not have to pay for such issue.
|NHTSA ID Number:||11434560|
|Consumer Location:||MIDLAND, TX|
The contact's granddaughter owns a 2015 Hyundai Sonata. The contact stated that while his granddaughter was driving at an undisclosed speed, the vehicle lost motive power without warning. The vehicle was towed to the dealer and diagnosed with low engine compression. The dealer informed the contact that the failure was not related to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The vehicle was not repaired and remained at the dealer. The contact attempted to inform the manufacturer of the failure on four separate occasions, but a representative informed the contact that they could not hear the contact and disconnected the call. The failure mileage was approximately 118,000.
|NHTSA ID Number:||11434007|
|Consumer Location:||ARDMORE, OK|
Heavy odor of gas in backseat and truck. Noticed odor in garage while parked and when driving had to roll down windows! I took to mechanic. He found a crack in fuel tank. My Hyundai had been at the dealership that week with them changing the oil and rotating tires but they did not acknowledge it! Mechanic informed me that this could be a very dangerous situation and should not be driven. Dealership no help.