2013 HYUNDAI TUCSON VIN: KM8JUCAC0DU564146

TBD
Condition
Run & Drive
Damage
Collision
Title
Salvage

VIN KM8JUCAC0DU564146 Decoding Hyundai Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

HYUNDAI

Manufacturer Name

HYUNDAI MOTOR CO

Model

Tucson

Model Year

2013

Plant City

ULSAN

Series

GLS / Limited / Limited Premium

Vehicle Type

MULTIPURPOSE PASSENGER VEHICLE (MPV)

Plant Country

SOUTH KOREA

Plant Company Name

Hyundai Motor Company

Series2

Wagon Body Type

Body Class

Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)

Gross Vehicle Weight Rating From

Class 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg)

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Drive Type

4WD/4-Wheel Drive/4x4

Displacement (CC)

2400.0

Displacement (CI)

146.45698582735

Displacement (L)

2.4

Engine Model

DOHC THETA ii

Fuel Type - Primary

Gasoline

Valve Train Design

Dual Overhead Cam (DOHC)

Seat Belt Type

Manual

Curtain Air Bag Locations

1st and 2nd Rows

Front Air Bag Locations

1st Row (Driver and Passenger)

Side Air Bag Locations

1st Row (Driver and Passenger)

Tire Pressure Monitoring System (TPMS) Type

Direct

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2013 HYUNDAI TUCSON Crash Test Score

4

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
18%

2013 HYUNDAI TUCSON Safety Features

Seat Belts and Head Restraints

Dynamic Head Restraints Driver, Front Passenger
Head Restraint Driver, Front Passenger, Rear Seat
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Driver, Front Passenger
Seat Belt Reminder System Driver

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat
Pelvis/Torso Driver, Front Passenger
Knee Not Available
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Rear Seat
Safety Power Windows (Anti-Pinch) Standard
Safety Power Windows (Anti-Pinch) locations Driver

Complaints Assosiated with VIN KM8JUCAC0DU564146

Components: AIR BAGS

July 30, 2019
NHTSA ID Number: 11240672
Consumer Location: LITTLETON, CO
VIN: KM8JUCAC0DU****

Summary of Complaint

AIRBAGS FAILED TO DEPLOY IN MODERATE COLLISION. IMPACT WAS BY A CHEVY SILVERADO TO LEFT FRONT OF 2013 TUCSON. AIR BAG DEPLOYED ON TRUCK. NO AIRBAGS DEPLOYED ON TUCSON (SIDE OR STEERING COLUMN). DRIVERS LEFT SIDE,HIP AND HEAD MADE DIRECT IMPACT WITH DOOR AND WINDOW. FORCE OF IMPACT WAS ENOUGH TO SNAP AN AXEL AND SHIFT ENTIRE ENGINE BLOCK. TUCSON SPUN 180 DEGREES AFTER BEING STRUCK. STATE TROOPER AND TRUCK DRIVER ESTIMATED SPEED OF TRUCK AT IMPACT AT ABOUT 35-40MPH. IMPACT OCCURRED WHILE TUCSON WAS STATIONARY AND WAITING TO TURN LEFT FROM PARKHILL AVE. ONTO WADSWORTH BLVD. IN LITTLETON, CO. PLEASE CONTACT REPORTER IF ADDITIONAL INFORMATION AND VEHICLE HISTORY IS REQUIRED.

Components: ENGINE

April 07, 2019
NHTSA ID Number: 11210089
Consumer Location: FORT COLLINS, CO
VIN: KM8JUCAC0DU****

Summary of Complaint

I RECEIVED A RECALL FOR A DEFECT. THE VEHICLE MAY HAVE AN ENGINE OIL LEAK FROM THE SEAL BETWEEN THE OIL PAN & ENGINE BLOCK WHICH, IF LEFT UNREPAIRED & OPERATED OVER TIME, COULD EVENTUALLY LEAD TO ENGINE DAMAGE. A DAMAGED ENGINE COULD LEAD TO A HIGH-SPEED STALL, INCREASING THE RISK OF A CRASH. IT COULD ALSO INCREASE THE RISK OF A VEHICLE FIRE. I RECEIVED THIS NOTICE IN APRIL 2019. WHEN ARE THEY GOING TO GET THE REMEDY GOING? WHEN I PUT IN MY VIN #, IT SAYS IT IS INVALID. I WOULD THINK THEY SHOULD GET THE REMEDY IN PLACE SINCE THERE IS A POSSIBILITY OF A CRASH OR FIRE!! WHAT ARE THEY WAITING FOR?? (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Components: ENGINE

June 30, 2017
NHTSA ID Number: 11104251
Consumer Location: CHILLICOTHE, OH
VIN: KM8JUCAC0DU****

Summary of Complaint

ENGINE BLOWN AT MILEAGE 129653. WHILE DRIVING ON INTERSTATE IN PENNSYLVANIA, ENGINE SEEMED TO LOSE POWER AT 60 MPH, IN HEAVY TRAFFIC. STARTED TO SHUTTER AND ENGINE MADE A LOT OF NOISE, BAD RATTLE SOUND. ENGINE LOCKED UP. I COASTED TO STOP ON SIDE OF ROAD. ON JUNE 30,2017. VEHICLE WAS TOWED TO CIOCCA HYUNDAI IN QUAKERTOWN PA, WHERE I WAS TOLD ENGINE HAD BLOWN. HAD TO HAVE ENGINE REPLACED$5237.34 COST. TOOK MONTH TO FIND GOOD REPLACEMENT ENGINE AS THIS WAS SAME ENGINE TYPE I WAS TOLD AS SANTE FE AND ACCORDS ON RECALL. I PERSONALLY BELIEVE THE TUCSONS ENGINE SHOULD BE RECALLED ALSO.

Components: SUSPENSION TIRES WHEELS

November 26, 2013
NHTSA ID Number: 10658674
Consumer Location: WEST DUNDEE, IL
VIN: KM8JUCAC0DU****

Summary of Complaint

I NOTICED MY TIRES HAD BEEN EXTREMELY WORN, VIRTUALLY NO TREAD LEFT FOR ONLY HAVING THE CAR FOR 6 MONTHS. I BEGAN NOTICING THAT DRIVING WAS MUCH MORE DIFFICULT THAN EXPECTED IN RAIN AND SNOW, UNTIL I REALIZED MY TIRES WEREN'T IN LINE LIKE THEY WERE SUPPOSED TO. ONCE I BROUGHT IT TO THE DEALERSHIP THEY HAD REALIZED THAT MY CAMBER BOLTS WEREN'T PROPERLY TIGHTEN WHICH CAUSED MY TIRES TO BECOME OUT OF LINE AND BEGIN TO TILT CAUSING THE INSIDES TO BECOME VERY WORN DOWN. I WANT TO BRING THIS TO SOMEONES ATTENTION IN HOPES THEY CAN FIGURE OUT WHAT MANUFACTURER MY VEHICLE CAME FROM TO HELP PREVENT THE SAME ISSUES FOR OTHER VEHICLE OWNERS. *TR

Components: ENGINE

June 01, 2021
NHTSA ID Number: 11421267
Consumer Location: BROOKSVILLE, FL
VIN: KM8JU3AC0DU****

Summary of Complaint

The contact owns a 2013 Hyundai Tucson. The contact stated while driving at an undisclosed speed, there was an abnormal sound before the vehicle stalled. The vehicle was towed to the contact's residence and diagnosed by an independent mechanic as engine failure. The contact was informed that the engine needed to be replaced. The vehicle was towed to the dealer and the contact was informed that the vehicle was no longer under warranty. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 207,000.

Components: ENGINE

June 10, 2021
NHTSA ID Number: 11420975
Consumer Location: SUMRALL, MS
VIN: km8ju3acxdu****

Summary of Complaint

Driving vehicle, engine started knocking, noises got louder, engine stalled, caused 360 in the highway, was able to come to a stop on side of road. Inspected by mechanic, noted as engine failure, if vehicle would not have been stopped, would have caused fire in engine.

Components: ENGINE

June 11, 2021
NHTSA ID Number: 11420630
Consumer Location: SOUTH EASTON, MA
VIN: KM8JUCACXDU****

Summary of Complaint

Driving on the highway at approximately 65 mph. Suddenly heard a knocking sound from the engine. Accelerator lost any power and could not drive. Check engine light, oil light came on. Had to pull off the side of major interstate without any forward power.

Components: ENGINE

May 28, 2021
NHTSA ID Number: 11420268
Consumer Location: WEST HAVEN, UT
VIN: KM8JU3AC2DU****

Summary of Complaint

I was driving on I-15 in a 80 MPH road in holiday traffic, when suddenly my engine just shut off. I was lucky to squeeze through 2 diesels and onto the shoulder. I only had about 1 foot between my vehicle and passing vehicles. I had my daughter in the car and we were lucky to not have been in a major accident. I tried to restart the Tuscon and it shook and made a horrible banging / pounding sound but didnt turn over. It was towed to Goodyear in Cedar City. They stated it was an engine failure. I contacted Hyundai and they told me I had to get it to a Hyundai dealership. It was towed to Findlay Hyundai in St. George Utah where they confirmed the engine had failed. It only has 106K miles. There was no warning, no indication of issues. I had kept up on maintenance and never had any issues with the vehicle during my time owning it. I am not being compensated in any way. I had someone else pick us up and continued home. I do not have any documentation from the dealership or Goodyear since I was on my way home from vacation.

Components: ENGINE

May 17, 2021
NHTSA ID Number: 11418907
Consumer Location: DUNWOODY, GA
VIN: KM8JU3AC8DU****

Summary of Complaint

Recall 181 - failure to complete repairs (defective oil pan seal/switch) as requested by owners, that resulted in a catastrophic, high speed stall, loss of control and engine failure. On Mon May 17, 2021 at 4pm EST our 23 year old daughter and 3 of her college graduate girlfriends were driving from Atlanta to Charleston, SC (65-70 mph) on Hwy I-26 when suddenly & without warning her 2013 Hyundai Tucson engine started knocking, smoking and ultimately exploded throwing a piston through the engine block creating a huge hole and completely seizing up. She couldn't see due to the intense smoke, lost control of the car but thankfully was able to steer it to the roadside. As the girls struggled to get out they saw fire underneath the car and highway shoulder. They called 911. By the time the fire dept arrived, the fire had diminished but not before terrifying the 4 girls that the gas tank might explode. Our daughter & friends were completely frantic stranded on the side of a major hwy. After approx 1 1/2 hours, a County Sheriff drove by and stopped to assist. He took them to the next exit to wait for the tow truck. The vehicle was towed to Hyundai of North Charleston and inspected discovering a large gaping hole in the engine block. We had to pay $599 to have the car shipped back to Atlanta on Mon May 25th. On Thurs May 27, 2021, we went to Rick Case Hyundai in Roswell, GA and met with the GM. It was his service center involved in our attempts on Jan 6, 2021 to get the car repaired as per Hyundai Recall 181 instructions. We were told their was a national shortage of parts, received only an oil change and left driving a totally unsafe car which ultimately could have resulted in serious injuries or even loss of life to 4 young women. The dealership should not have allowed the car to be driven and a loaner car provided until repairs completed. The 2013 Tucson is available for inspection upon request as it is a nonrunning, engine completely totaled, vehicle.

Components: ELECTRICAL SYSTEM UNKNOWN OR OTHER ENGINE

May 01, 2021
NHTSA ID Number: 11416607
Consumer Location: ALLEN, TX
VIN: KM8JU3AC1DU****

Summary of Complaint

I WAS DRIVING HOME FROM DINNER ON MAY 1, 2021 ON US HIGHWAY 75 TRAVELING NORTH MY CHECK OIL LIGHT CAME ON AND THEN MOMENTS LATER THE ENGINE LIGHT CAME ON AND THE BATTERY LIGHT CAME ON , ALL LIGHTS WERE FLASHING IN MY DASHBOARD I PULLED OVER AND WITHIN SECONDS MY CAR WAS ENGULFED IN FLAMES. I ESCAPED WITH MY LIFE!

Components: SERVICE BRAKES

April 05, 2021
NHTSA ID Number: 11413442
Consumer Location: BETHEL PARK, PA
VIN: KM8JUCAC9DU****

Summary of Complaint

BRAKES WERE INOPERABLE AT TIME. CALIPER WAS LEAKING AND CAUSE OF THE PROBLEM. REAR DRIVER'S SIDE CALIPER REPLACED. BRAKES STILL HAVING PRESSURING ISSUE WITH THE PEDAL. TAKEN TO A REPAIR SHOP WERE IT IS DEEMED THE BRAKE MASTER CYLINDER NEEDS REPLACED. SUV HAS 65,000 MILES.

Components: ENGINE

April 22, 2021
NHTSA ID Number: 11413405
Consumer Location: LEWISVILLE, TX
VIN: KM8JU3AC8DU****

Summary of Complaint

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART AND WAS TOWED FROM THE SCENE BY AAA. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT REFERENCED AN UNKNOWN RECALL AS THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,563.

Components: VEHICLE SPEED CONTROL UNKNOWN OR OTHER ENGINE

March 10, 2021
NHTSA ID Number: 11407201
Consumer Location: AUBURN, NY
VIN: KM8JUCAC4DU****

Summary of Complaint

I WAS DRIVING AT HIGH SPEED OF 55 MPH AND EXPERIENCED A HIGH-SPEED STALL ON MY 2013 HYUNDAI TUSCON. I HEARD A KNOCKING SOUND AND THEN ALL MY LIGHTS CAME ON (OIL,ENGINE,ETC.). I WAS SO SCARED AND MADE IT TO THE SHOULDER SAFELY. THANK GOD. I TRIED TO START THE CAR BUT IT WOULDN'T START. I ALSO, SAW SMOKE SO I DIDN'T KNOW WHAT WAS HAPPENING. SO I WAS STRANDED ON THE HIGHWAY AND CALLED A TOW TRUCK AND THEY TOWED ME TO THE MECHANICS SHOP IN MY TOWN. THE MECHANIC STATED TO ME THAT THERE IS OIL LEAKING UNDERNEATH AND THAT MY ENGINE IS SHOT! I HAVE ALWAYS TAKEN VERY CARE OF MY VEHICLE, I STILL HAVE TWO YEARS OF CAR PAYMENTS ON IT! HE SAID IT LOOKS LIKE A ROD BROKE AND THERE IS A HOLE IN MY ENGINE! ALSO, SOME KIND OF METAL DEBRIS IN MY OIL. SO GLAD I AM SAFE AND MY 9 YEAR OLD DAUGHTER IS SAFE. I AM SO UPSET. VERY SCARY SITUATION. STAY SAFE WITH THESE VEHICLES EVERYONE. NOT GOOD...

Components: STRUCTURE

April 06, 2021
NHTSA ID Number: 11406763
Consumer Location: TAMPA, FL
VIN: KM8JU3AC6DU****

Summary of Complaint

DRIVERS SIDE DOOR WILL NOT OPEN FROM OUTSIDE. ONLY OPENS FROM INSIDE

Components: ENGINE

March 11, 2021
NHTSA ID Number: 11403149
Consumer Location: BLUFFTON, SC
VIN: KM8JUCAC7DU****

Summary of Complaint

ENGINE STARTED MAKING LOTS OF BLUE SMOKE AND STRANGE NOISE. NO WARNING LIGHT. TOOK TO MECHANIC SHOP WHO SAID THIS WAS PROBABLY DUE TO HYUNDAI RECALL. TOOK TO DEALER ON FRI 3/12/2021 WHO BOOKED IT IN. GOING FOR SHORT TRIP TO SHOPS ON SAT 3/13 LOTS OF BLUE SMOKE, ENGINE SHUDDER AND WARNING LIGHT CAME ON - TOOK VEHICLE STRAIGHT HOME.

Components: ENGINE

February 14, 2021
NHTSA ID Number: 11399985
Consumer Location: FAIRFIELD, CT
VIN: KM8JUCAC2DU****

Summary of Complaint

I WAS DRIVING ON A RURAL ROAD AT ABOUT 45 MPH. I STARTED HEARING SCRATCHING NOISE FROM ENGINE. THE ENGINE STARTED LOSING POWER. I STOPPED MY CAR, CALLED AAA TO HAVE MY CAR TOWED TO WILE HYUNDAI. THE DEALER SERVICE DEPARTMENT SAID MY ENGINE HAS TO BE REPLACED, THE CAR IS UNDER MANUFACTURER WARRANTY, BUT THEY NEED AN APPROVAL FROM HYUNDAI MOTORS USA TO GET A NEW ENGINE. ONE WEEK AGO I CONTACTED HYUNDAI CUSTOMER SERVICE TO CHECK THE STATUS OF MY CASE. I WAS TOLD I WOULD BE CONTACTED WITHIN 3-4 BUSINESS DAY BY FRIDAY, MAR 5, 2021. AS NOBODY CALLED ME, I CONTACTED CUSTOMER SERVICE AGAIN TODAY, MAR 9, 2021, AND THE RESPONSE I RECEIVED IS THE SAME, I WAS TOLD I WOULD BE CONTACTED WITHIN 4-5 BUSINESS DAY.

Components: ENGINE

January 28, 2021
NHTSA ID Number: 11397534
Consumer Location: TYRONE, PA
VIN: KM8JUCAC7DU****

Summary of Complaint

I HAVE A 2013 HYUNDAI TUSCON THAT IS MY PRIMARY CAR. I WAS DRIVING ON A RURAL ROAD GOING MAYBE 45 MPH TOPS AND MY ENGINE AND OIL LIGHT CAME ON AND WHEN RIGHT BACK OFF. THEY DID NOT STAY ON BUT IT SEEMED MY VEHICLE WAS LOSING POWER. AS I PULLED UP TO A STOP SIGN, MY CAR JUST SHUT OFF. A FEW DAYS LATER I NOTICED A KNOCK UNDER THE HOOD. I TOOK MY VEHICLE TO THE DEALERSHIP AND WAS TOLD MY MOTOR NEEDED REPLACED. THEY CHANGED THE OIL AND IT WAS ONLY TURNED ON TO BE MOVED AT THE DEALERSHIP SO IT COULD BE TOWED HOME. MY WARRANTY IS REFUSING TO PAY TO REPLACE MY MOTOR AND I WASN'T GOING TO HAVE IT SIT IN A PARKING LOT MILES AWAY FROM MY HOUSE. WHEN THE VEHICLE WAS BACK IN MY POSSESSION, I CHECKED THE OIL DIP STICK AND IT WAS GLITTERY. THIS TELLS ME THAT SOMETHING INTERNALLY IS WRONG DUE TO METAL SHAVINGS IN MY OIL. AFTER DOING RESEARCH ON MY VEHICLE, I'VE COME TO FIND MANY COMPLAINS HAVE BEEN FILED AGAINST HYUNDAI 2.4L MOTORS.

Components: ENGINE

February 06, 2021
NHTSA ID Number: 11395296
Consumer Location: NORTH AUGUSTA, SC
VIN: KM8JU3AC5DU****

Summary of Complaint

CAR HAS STALLED MULTIPLE TIMES AND HAVE TAKEN IT TO THE MECHANIC MULTIPLE TIMES. EVERY TIME THE MECHANIC COULD NOT FIGURE OUT THE ISSUE. SO THIS FINAL TIME TOOK IT TO SOMEONE ELSE AND WAS TOLD THERE IS METAL SHAVINGS FROM THE ENGINE AND THE ENGINE WILL NEED TO BE REPLACED. THE ENGINE HAS LESS THAN 115000.00 MILES ON IT. ALL OIL CHANGES HAVE BEEN DONE AND MAITENANCE HAS BEEN KEPT ON THIS VEHICHLE. I HAVE RESEARCHED AND SEE THIS ENGINE IS THE SAME ENGINE THAT WAS PLACED IN OTHER HYUNDAI'S AND KIAS. THIS ENGINE SHOULD ALSO BE PART OF THAT RECALL!!!

Components: ENGINE

January 30, 2021
NHTSA ID Number: 11394769
Consumer Location: BRISTOL, PA
VIN: KM8JUCAC4DU****

Summary of Complaint

DRIVING AT HIGHWAY SPEED, CAR WAS DRIVING FINE, WHEN SUDDENLY THE ENGINE BEGAN TO MAKE TAPPING NOISE, WHICH PROGRESSIVELY GOT LOUDER WITHIN SECONDS, AND THEN COMPLETELY LOST POWER. I COASTED TO THE SHOULDER OF THE ROAD, AND OPENED THE HOOD TO LOOK FOR ANY OBVIOUS SIGN OF TROUBLE. I FOUND NOTHING UNUSUAL. I CALLED A TOW TRUCK AND THE CAR WAS TAKEN TO MY LOCAL MECHANIC. I GOT A CALL INFORMING ME THAT THERE WERE METAL SHAVINGS ON THE DIPSTICK, AND THAT HE WANTED TO DROP THE OIL PAN. I TOLD HIM NOT TO , BECAUSE I WAS AWARE OF A RECALL ON OTHER HYUNDAI'S, THAT WERE HAVING THE SAME TYPE OF ENGINE FAILURE. THE OIL PAN BOLTS APPEAR TO HAVE NEVER BEEN REMOVED IN THE PAST, DESPITE AN NHTSA RECALL THAT INSTRUCTED HYUNDAI TECHNICIANS TO REMOVE THE PAN, REPLACE THE GASKET, AND THE OIL PRESSURE SENSOR. DESPITE THE NHTSA WEBSITE INDICATING THAT MY CAR HAS ALREADY BEEN EXAMINED FOR THIS ISSUE, THE PAN APPEARS TO HAVE NEVER BEEN REMOVED FROM THE CAR.

Components: ENGINE

January 04, 2021
NHTSA ID Number: 11387284
Consumer Location: AURORA, CO
VIN: KM8JUCAC6DU****

Summary of Complaint

I WAS DRIVING MY CAR UP IN WYOMING ON I-80 THE DAY BEFORE I GOT MY SCHEDULE OIL CHANGE. MY CAR ALL OF A SUDDEN MADE A LOUD BANGING NOISE ON THE ENGINE AND DIED. THERE WAS NO CHECK ENGINE LIGHTS NO LIGHTS WHATSOEVER THE CAR HAS BEEN RUNNING GREAT. UP UNTIL THIS MOMENT NOTHING WAS WRONG WITH MY CAR I MANAGED TO GET IT TO A MECHANIC AND HE SAID THE ENGINES WAS FRIED. THIS IS DEFINITELY A MANUFACTURER'S DEFECT, ACROSS-THE-BOARD THERE'S SO MANY PEOPLE WITH THIS CAR COMPLAINING OF THE SAME PROBLEM. NOW I NEED A NEW ENGINE. THEY HAVE RECALLS ON JUST ABOUT EVERY OTHER MODEL EXCEPT THIS ONE WHICH I THINK IS WRONG CUZ IT'S THE SAME THING HAPPENING.

Components: UNKNOWN OR OTHER

October 01, 2020
NHTSA ID Number: 11385796
Consumer Location: PHILADELPHIA, PA
VIN: KM8JU3AC4DU****

Summary of Complaint

MANY 2010S HYUNDAIS HAVE AN ISSUE WITH DOORS GETTING STUCK CLOSED ON THEIR OWN WITHOUT ANY KNOWN CAUSE. THIS IS A SERIOUS SAFETY ISSUE AND HYUNDAI IS CHARGING $1000+ TO FIX IT. HERE IS A LINK WITH MANY OTHER OWNERS EXPERIENCING THE SAME ISSUE. HTTPS://WWW.HYUNDAI-FORUMS.COM/THREADS/REAR-PASSENGER-DOOR-WONT-OPEN.603329/ THIS ISSUE COULD VERY EASILY TRAP A PASSENGER IN THE VEHICLE

Components: ENGINE

December 12, 2020
NHTSA ID Number: 11383394
Consumer Location: SOBIESKI, WI
VIN: KM8JU3AC7DU****

Summary of Complaint

COMPLETE ENGINE FAILURE VERIFIED BY MY MECHANIC. RECENT RECALL OF THE HYUNDAI MODELS DID NOT INCLUDE THE TUCSON AND IT SHOULD HAVE. I FEEL THIS ISSUE NEEDS TO BE CONSIDERED SINCE IT LOOKS LIKE I'M SEVERAL OF MANY OUT THERE WITH THE SAME PROBLEM AS THE CURRENT CLASS ACTION SUIT AGAINST HYUNDAI. THE TUCSON SHOULD BE INCLUDED. DATE OF MALFUNCTION 12/12/2020. JUST DRIVING DOWN A COUNTRY ROAD AND HEARD A POP NOISE AND THAT WAS IT. HAD IT TOWED.

Components: ENGINE

July 05, 2020
NHTSA ID Number: 11378228
Consumer Location: DEERFIELD BEACH, FL
VIN: KM8JU3ACXDU****

Summary of Complaint

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED WHILE DRIVING 75 MPH, THE VEHICLE THE SEIZED WITHOUT WARNING. THE CONTACT PARKED ON THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE CONTACT STATED THAT THE BATTERY WAS REPLACED HOWEVER, THE VEHICLE FAILED TO START. THE CONTACT CALLED COCONUT CREEK HYUNDAI (4960 N STATE RD 7, COCONUT CREEK, FL 33073; (888) 441-7737) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACE. THE VEHICLE WAS REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Components: ENGINE

November 05, 2020
NHTSA ID Number: 11375896
Consumer Location: BETHPAGE, NY
VIN: KM8JU3AC1DU****

Summary of Complaint

MY ENGINE LOST POWER AND STARTED TO KNOCK. CONTACTED HYUNDAI USA TO BE TOLD TO BRING MY CAR IN FOR A DIAGNOSIS. I HAD MY CAR TOWED TO THE DEALERSHIP(ADVANTAGE HYUNDAI). THEY CALLED TO TELL ME "WHY IS MY CAR THERE"?? IN UTTER SHOCK I MENTIONED THAT I HAD CALLED THE DEALERSHIP TO ARRANGE FOR ARRIVAL AND HAVE IT DIAGNOSED. THEN WAS MENTIONED A FEE, WHICH WASN'T MENTIONED FROM ANYONE PRIOR TO HAVING MY CAR TOWED. I HAD UPDATED MY REF # FROM HYUNDAI USA ONLY TO SPEAK WITH SOMEONE TELLING ME THAT BECAUSE THE CAR IS OUT OF WARRANTY HE CANT HELP. WHY DID IT TAKE OPENING A CASE WITH HYUNDAI, UPDATING THE CASE WITH INFO, HAVING MY CAR TOWED TO THE DEALERSHIP(SUGGESTED BY HYUNDAI USA) TO BE TOLD THERE NOTHING THEY CAN DO?? MY CAR IS IN GREAT SHAPE WITH 81K. WHY ARE THESE ENGINES FAILING?? AND WHY ARE THE CONSUMERS VICTIMS TO INFERIOR PRODUCT?? BTW HYUNDAI CONSUMER AFFAIRS DON"T HELP THE CONSUMER. IT'S MORE OF HYUNDAI EXPLAINING THERE WARRANTY.

Components: ENGINE

October 20, 2020
NHTSA ID Number: 11375663
Consumer Location: TRACY, CA
VIN: KM8JU3AC6DU****

Summary of Complaint

ON 10/20/20, LEAVING THE PARKING GARAGE AT MY PLACE OF EMPLOYMENT I THOUGHT I HEARD A NOISE COMING FROM THE VEHICLE, BUT AS I ROLLED DOWN THE WINDOW TO LISTEN, I DIDN'T HEAR ANYTHING. I CHECKED THE DASH FOR WARNING LIGHTS; THERE WERE NONE. THE TEMPERATURE WAS ALSO NORMAL, SO I CONTINUED HOME. ABOUT 10 MIN. LATER, DRIVING SOUTH ON I-5 WHILE IN THE FAR LEFT LANE AT 70 MPH, MY 2013 HYUNDAI TUCSON LIMITED EXPERIENCED A MAJOR ENGINE FAILURE, MANIFESTING WITH A TERRIBLE METAL CRASHING SOUND AND SHAKING. I HAD TO IMMEDIATELY CROSS TWO LANES OF HEAVY TRAFFIC, HAZARDS FLASH, TAKING THE EXIT THAT WAS FORTUNATELY RIGHT THERE ON THE IMMEDIATE RIGHT. I WOULD NOT HAVE MADE IT TO THE NEXT EXIT 1 MILE AWAY. BY THE TIME I REACHED THE END OF THE RAMP AND PULLED INTO THE EMERGENCY PARKING, THE ENGINE WAS BARELY SPUTTERING, THE CAR BARELY ROLLING. NEXT DAY, UPON INSPECTION BY THE DEALER, THEY SAID METAL DEBRIS WAS FOUND IN THE ENGINE, SAME BEARING ISSUE AS THE OTHER ENGINE FAILURES THAT WERE RECALLED EARLIER (SANTA FE MODELS, SONATAS, ELANTRAS, AND OTHER TUCSONS). MY MODEL AND TRIM PACKAGE ISN'T PART OF THE RECALL YET. ONE MONTH PRIOR, THE DEALER HAD DONE A SAFETY INSPECTION AND $1,000 OF WORK REPLACING THE DRIVE BELT, HOSES, AND THERMOSTAT GASKET SO THAT I WOULDN'T LOSE THE ENGINE, AS I WAS TOLD BACK THEN. SINCE I STILL LOST THE ENGINE ONLY ONE MONTH LATER AND WITHOUT ANY WARNING AND BECAUSE MY MILEAGE WAS OVER WARRANTY AT APPROX134K, THE DEALERSHIP SUBMITTED A REQUEST TO HYUNDAI FOR GOODWILL AND RENTAL CAR ASSISTANCE ON MY BEHALF. THE MANUFACTURER AGREED TO PAY 75% AND PROVIDE RENTAL CAR ASSISTANCE IF PARTS WERE ON NATIONAL BACK ORDER. IT WAS 3 WEEKS TO ORDER PARTS AND COMPLETE REPAIRS. NO RENTAL CAR ASSISTANCE. I PICK UP THE CAR TODAY. MY PORTION OF THE COST IS MORE THAN $2200. IF THE 2013 TUCSON LIMITED IS ADDED TO THE RECALL LIST, WILL I BE ELIGIBLE FOR REIMBURSEMENT?

Components: ENGINE

September 26, 2020
NHTSA ID Number: 11361569
Consumer Location: BRONX, NY
VIN: KM8JUCAC8DU****

Summary of Complaint

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE JERKED WITH AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED BACK TO HER RESIDENCE. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT OIL PAN DISINTEGRATED AND CAUSED SEVERE DAMAGES TO THE ENGINE. THE CONTACT STATED THAT THE OIL PAN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING) AND WAS REPAIRED ON SEPTEMBER 27, 2019 AT SOUTH SHORE HYUNDAI (360 W. SUNRISE HIGHWAY, VALLEY STREAM, NY 11581, (516) 561-8772). THE CONTACT STATED THAT THE DEALER WAS CONTACTED AND RUDELY DISMISSED THE CONTACT'S CONCERNS AND DENIED THE RECALL REPAIR. THE CONTACT KEPT PRINT OUTS FOR THE COMPLETED RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,083.

Components: ENGINE

September 10, 2020
NHTSA ID Number: 11361263
Consumer Location: CANTON, TX
VIN: KM8JT3ABXDU****

Summary of Complaint

I HAVE A 2013 HYUNDAI TUCSON WITH THETA ENGINE. MOTOR HAS FROZEN AND ALTHOUGH MANY OTHER THETA ENGINES SIMILAR IN VIN # HAVE BEEN REPAIRED UNDER A CLASS ACTION SUIT/ OR RECALL, HYUNDAI IS REFUSING TO REPLACE MINE. OIL CHANGE RECEIPTS HAVE BEEN PROVIDED. DRIVING ON A HWY AND MOTOR FROZE

Components: ELECTRICAL SYSTEM

August 06, 2018
NHTSA ID Number: 11361041
Consumer Location: MERIDIAN, ID
VIN: KM8JU3AC9DU****

Summary of Complaint

THE ELECTRIC WINDOW SWITCHES HAVE QUIT WORKING ON THE PASSENGER SIDE FRONT AND BACK DOORS AND THE DRIVER SIDE PASSENGER WINDOW ONLY ROLLS DOWN AND HAS TO BE ROLLED UP BY THE DRIVER PANEL. THE VEHICLE WAS NOT IN MOTION SITTING IN MY DRIVEWAY

Components: ENGINE

March 15, 2020
NHTSA ID Number: 11352387
Consumer Location: SUNNYSIDE, NY
VIN: KM8JT3AB0DU****

Summary of Complaint

. DEALER STATES ENGINE NEEDS REPLACEMENT BUT IS OUT OF WARRANTY SO DEALER DENIES COVERAGE. DEALER SAID BEARING ON BIG END OF PISTON RODS AND/OR MAIN BEARING DAMAGED, I HAVE ALL RECORDS OF OIL CHANGES EVERY 3-4K FROM REPUTABLE MAINTENANCE BUSINESS. I SEE OTHER COMPLAINTS OF SIMILAR ISSUE WITH MOTORS. ENGINE STARTS TAPPING UNDER LOAD AND ENGINE STOPS AT HIGHWAY SPEED OR WHEN AT OPERATING TEMPERATURE. WHEN THE MOTOR COOLS IT WILL REPEAT PROBLEM. VEHICLE TO DANGEROUS TO DRIVE EXCEPT ON BACK ROADS WITH ENOUGH ROOM ON SHOLDER TO PULL OVER UNEXPECTEDLY.

Components: ENGINE

July 06, 2020
NHTSA ID Number: 11351611
Consumer Location: DEERFIELD BEACH, FL
VIN: KM8JU3ACXDU****

Summary of Complaint

I WAS DRIVING ON I-75 IN BROWARD COUNTY AND I DECIDED TO PASS A VEHICLE IN FRONT OF ME, WHEN I ACCELERATED, THE CAR MADE A VERY STRANGE SOUND AND STARTED TO LOOSE POWER... IT STARTED TO SLOWING DOWN BY IT SELF, SO I DECIDED TO GET OUT FROM I-75, LUCKILY WE WERE CLOSE TO ONE REST AREA WHERE WE COULD PARK AND CALL SOMEONE FOR HELP. BEFORE CALLING ANYONE, WE TRY EVERYTHING ON THE CAR. MY BROTHER-IN-LAW CHECKED THE BATTERY, WHICH WAS GOOD, THE ELECTRICAL WAS WORKING FINE FOR FEW MORE MINUTES AND STARTED TO SHUT DOWN SLOWLY. EVERYBODY SAID THAT WAS VERY STRANGE...THEY SAID MY CAR WAS NOT SUPPOSE TO BE IN THAT SITUATION. IT IS WITH 70,000 MILES, IN AN EXCELLENT CONDITION AND THE MAINTENANCE IS UP TO DATE. I CALLED THE TOWING TRUCK FOR PICK UP AND PARKED IT ON MY COUSIN DRIVEWAY WHERE IS TILL TODAY. NOW, I DON'T KNOW WHAT TO DO. IT WILL BE EXPENSIVE TO FIX IT, AND I DON'T HAVE THE MONEY. I DIDN'T RECEIVED ANY RECALL FOR "ENGINE FAILURE" ON THIS SPECIFIC CAR, ALL THOUGH I FOUND ON THE INTERNET A LOT OF COMPLAINTS WITH THE SAME PROBLEM ON SAME YEAR AND MODEL.

Components: ENGINE

August 07, 2020
NHTSA ID Number: 11349352
Consumer Location: GAITHERSBURG, MD
VIN: KM8JU3AC0DU****

Summary of Complaint

BOUGHT 2013 HYUNDAI TUCSON ON 11/2012. WITHIN 2 YRS OF BUYING THE CAR I STARTED TO HEAR A KNOCKING SOUND FROM THE FRONT OF THE CAR, LOSS OF POWER AND IT FELT LIKE IT WAS GOING TO SHUT DOWN.I WOULD STOP AND THEN PUSH THE GAS TO GO AND IT WAS FINE. THIS CONTINUED TO HAPPEN INTERMITTANTLY EVER SINCE I HAVE CONTINUED OVER THE YRS TELLING THE SERVICE DEPARTMENT OF THE ISSUE BUT THEY COULD NEVER REPLICATE THE PROBLEM.THEY TRIED A FEW THINGS LIKE A COMPUTER UPDATE/REBOOT.THE ISSUE WAS A LITTLE LESS FREQUENT BUT IT STILL CONTINUED. OVER THE YEARS SEVERAL FAMILY MEMBERS WITNESSED THIS AND WERE VERY CONCERNED! RECENTLY 08/7/2020 WE WERE DRIVING INTERSTATE 70 IN MD, CONSIDERABLE TRAFFIC, AND NUMEROUS TRACTOR TRAILORS ALL TRAVELING AT HIGH SPEEDS! ALL OF A SUDDEN THERE WAS A CONSISTANT KNOCKING SOUND EVEN MORE INTENSE THAN THE ONES I HAD HEARD OVER THE YEARS SINCE BUYING THE CAR.THE FRONT OF THE CAR WAS SHACKING AND LOOSING POWER! MY HUSBAND WAS DRIVING IN THE LEFT LANE AND STRUGGLED TO GET IT TO THE SHOULDER WHERE THE ENGINE STILL MAKING THE LOUD KNOCKING SOUND COMPLETELY SHUT DOWN.THERE WAS A TRACTOR TRAILOR BEHIND US WHEN WE GOT TO THE RIGHT LANE AND IF IT HAD DIED THEN WE WOULD HAVE BEEN KILLED! STANDED FOR 40 MINUTES IN A DANGEROUS LOCATION! IT WAS TOWED TO A HYUNDAI DEALER IN HAGERSTOWN MD. WHEN THEY TRIED TO TURN IT ON THERE WAS SMOKE AND THEY WERE QUICK TO PREVENT IT FROM CATCHING FIRE. WE WERE TOLD IT EXPLODED, A BEARING BROKE OFF HIT THE PISTON CREATING A HOLE IN THE ENGINE AND THERE WERE METAL SHAVINGS IN OIL PAN. WE ARE THE ORIG OWNERS AND HAVE KEPT UP MAINTENANCE AT OUR DEALERSHIP, IT HAS 108K MILES ON IT, A COMPREHENSIVE EXT WARRENTEE BUT THEY WILL ONLY PUT IN A 77K MILES USED ENGINE.COULD HAVE THE SAME ISSUES AND MAY NOT BE SAFE. NUMEROUS COMPLAINTS WITH THE 2013 TUCSON 2.4L ENGINE.OTHER YRS THAT HAVE THE SAME ENGINE HAVE RECALS, INEXCUSABLE 2013 IS NOT INCLUDED!

Components: ENGINE

August 08, 2020
NHTSA ID Number: 11348908
Consumer Location: MILWAUKEE, WI
VIN: KM8JU3AC9DU****

Summary of Complaint

JUNE 25, 2020 I TOOK MY CAR TO JOHN AMATO TO HAVE A REPAIR DONE BECAUSE OF THE ENGINE LIGHT WAS ON THEY PLACED IT O N THE MACHINE FOR DIAGNOSTIC TESTING AND STATED THAT IT WAS THE IN TAKE MANIFOLD FOR 421CRH 1 THEY REPLACE THE PART METAPHOR INTAKE MANIFOLD RUNNER PERFORM THEY REPLACE THE PART THEY SAID THE CAR WAS OK AUGUST EIGHTH 2020 MY CAR STOPPED RUNNING AS I WAS DRIVING DOWN THE STREET AND MADE A LOT OF NOISE . THERE WAS NO WARNING NO LIGHTS CAME ON THE CAR JUST STOPPED I HAD TO HAVE IT TOWED BY A TOW TRUCK AND NOW THE ENGINE IS COMPLETELY DONE NO ENGINE LIGHT CAME ON OR ANYTHING I THOUGHT THIS WAS A GOOD CAR WHEN I BOUGHT IT

Components: ENGINE

July 11, 2020
NHTSA ID Number: 11342835
Consumer Location: NASHVILLE, GA
VIN: KM8JU3AC6DU****

Summary of Complaint

I WOULD LIKE TO KNOW WHY THE 2013 HYUNDAI TUCSON WERE NOT IN THE RECALL FOR THE ENGINE FAILURE. COMPLAINTS ON ENGINE SEIZING UP IS THE SAME AS 2014 AND 2015 SAME ENGINE I WOULDN'T COMPLAIN BUT JUST HAPPEN TO ME 7/11/2020 DRIVING DOWN HIGHWAY ENGINE SEIZED UP AND LOOKS LIKE AM STUCK WITH IT JUST DOESN'T MAKE ANY SENSE TO SIT HERE AND THINK ABOUT I DON'T HAVE A VEHICLE AND WHAT HAPPENED WAS NO FAULT OF MINE ITS JUST CRAZY HOW NO ONE WILL TAKE RESPONSIBILITY AND FIX IT.

Components: ENGINE

July 11, 2020
NHTSA ID Number: 11341758
Consumer Location: NASHVILLE, GA
VIN: KM8JU3AC6DU****

Summary of Complaint

TRAVELING DOWN HIGHWAY VEHICLE MADE LOUD NOISE PULLED OVER AND TURNED VEHICLE OFF WAITED 10 TO 20 MINUTES TRIED TO START VEHICLE AND IT MADE LOUD NOISE AGAIN AND SHUT DOWN WOULD NOT STAY RUNNING.

Components: ENGINE

July 11, 2020
NHTSA ID Number: 11341760
Consumer Location: NASHVILLE, GA
VIN: KM8JU3AC6DU****

Summary of Complaint

ADDING TO FIRST COMPLAINT VEHICLE WAS TOWED TO HYUNDAI DEALERSHIP WAS TOLD ENGINE SEIZED WAITING ON RESPONSE FOR HYUNDAI CORPORATION

Components: ENGINE AND ENGINE COOLING

July 19, 2020
NHTSA ID Number: 11340417
Consumer Location: RALEIGH, NC
VIN: KM8JU3AC0DU****

Summary of Complaint

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, SHE BEGAN TO HEAR A TICKING SOUND EMITTING FROM THE ENGINE WITHOUT WARNING. THE CONTACT EXITED THE VEHICLE AND CHECKED HER FLUIDS, ALL FLUID LEVELS WERE NORMAL. AS THE CONTACT CONTINUED TO DRIVE, THE VEHICLE STALLED AND SHUT OFF AS THE OIL AND THE BATTERY WARNING LIGHTS ILLUMINATED. AS THE CONTACT RESTARTED THE VEHICLE, WHITE SMOKE BEGAN TO EMIT FROM THE ENGINE. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED INITIALLY TO HOME.; THE NEXT DAY, SHE HAD THE VEHICLE TOWED TO JOHNSON HYUNDAI OF CARY (5000 OLD RALEIGH RD, CARY, NC 27511). SHE WAS INFORMED THAT HER ENGINE THREW A RODE CAUSING THE ENGINE TO MALFUNCTION, THE CONTACT WAS THEN INFORMED THAT SHE WOULD NEED AN ENGINE REPLACEMENT. THE MANUFACTURER HAD YET TO NOTIFIED OF THE FAILURE. THE VEHICLE HAD BEEN PLACED UNDER NHTSA RECALL NUMBER:19V063(ENGINE AND ENGINE COOLING); HOWEVER, THE DEALER HAD REFUSED TO SERVICE HER VEHICLE FOR THE RECALL. THE FAILURE MILEAGE WAS 185,000.

Components: ENGINE

June 26, 2020
NHTSA ID Number: 11331623
Consumer Location: LYNCHBURG, VA
VIN: KM8JU3AC1DU****

Summary of Complaint

VEHICLE WAS OPERATING NORMALLY WHEN ALL OF A SUDDEN THE ENGINE LOST POWER. RPMS WENT TO 0. COULD NOT ACCELERATE ANYMORE AND HAD TO COAST OFF THE ROAD TO GET OUT OFF TRAFFIC. VEHICLE TURNED OFF AND WOULD NOT RESTART. HYUNDAI DEALERSHIP SAYS THE VEHICLES ENGINE HAS LOCKED UP AND NEEDS TO BE REPLACED. VEHICLE ONLY HAS 77946 MILES. HAS HAD NO PREVIOUS PROBLEMS. JUST BOUGHT THE VEHICLE. WE HAVE ONLY HAD IT A WEEK AND HALF. CAR HAD TO BE TOWED BACK TO DEALERSHIP. THIS COULD HAVE CAUSED A SERIOUS OR DEADLY ACCIDENT IF THIS HAPPENED IN A BUSY HIGHWAY OR IN HEAVY TRAFFIC.

Components: ENGINE

June 03, 2020
NHTSA ID Number: 11327929
Consumer Location: Unknown
VIN: KM8JU3AC8DU****

Summary of Complaint

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITH THE CHECK ENGINE AND OIL PRESSURE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT, AN INDEPENDENT MECHANIC, DIAGNOSED THE VEHICLE WITH A #3 PISTON CONNECTING ROD CYLINDER BOLT DETACHED WHICH CAUSED THE PISTON TO LOOSEN. THE CONTACT ALSO STATED THAT THERE WAS AN ENGINE OIL LEAK. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.

Components: ENGINE

June 13, 2017
NHTSA ID Number: 11309707
Consumer Location: AMARILLO, TX
VIN: KM8JU3AC7DU****

Summary of Complaint

ON JUNE 13, 2017, THE ENGINE IN THE TUCSON COMPLETELY SHUT DOWN WHILE DRIVING DOWN THE INTERSTATE AT RUSH HOUR. THE VEHICLE WOULD NOT START AND HAD TO BE TOWED TO A LOCAL REPAIR SHOP. THE REPAIR SHOP INSPECTED THE VEHICLE AND FOUND THAT THE ENGINE HAD BLOWN A HOLE IN IT DUE TO NO FAULT OF THE OWNER AND WOULD NEED A COMPLETE REBUILD. IN MY RESEARCH I CONTACTED BOTH VANDERGRIFF HYUNDAI AND HYUNDAI MOTORS AMERICA SINCE THE EVENT THAT CAUSED MY VEHICLE ENGINE TO BLOW WAS A MANUFACTURES DEFECT. DURING MY RESEARCH I FOUND THAT THE ENGINE IN MY VEHICLE WAS THE SAME ENGINE PUT INTO SEVERAL MODELS OF HYUNDAI VEHICLES. THIS SPECIFIC ENGINE MODEL WAS ALSO INVOLVED IN A CLASS ACTION LAW SUIT REGARDING THE 2011-2013 HYUNDAI MODELS. IN APRIL 2019 A RECALL OF THE OIL PAN AND SEAL WAS ISSUED. THE VEHICLE RECALL REPLACEMENT WAS DONE AND A CLAIM FOR REIMBURSEMENT FOR THE ENGINE WAS SENT TO HYUNDAI. ALL DOCUMENTS REQUESTED WERE FURNISHED AND AFTER 3 CASE MANAGERS WERE ASSIGNED I HAVE BEEN INFORMED THAT THE CLAIM HAS GONE TO UPPER MANAGEMENT A/K/A WAIT UNTIL THE STATUTE RUNS. AS A CONSUMER I FEEL I HAVE BEEN GIVEN THE RUNAROUND AND STILL AM NOT REIMBURSED FOR AN ENGINE. I NEED HELP!!!

Components: ENGINE

January 22, 2020
NHTSA ID Number: 11301174
Consumer Location: OCALA, FL
VIN: KM8JU3AC5DU****

Summary of Complaint

I FINANCED THIS VEHICLE ON 12/22/19, I STARTED TO NOTICE A LOUD TICKING NOISE COMING FROM THE ENGINE SHORTLY AFTER PURCHASE DATE. BROUGHT IT IN TO DEALERSHIP, WAS TOLD IT WAS A VACUUM LOOSE, THEY TIGHTENED IT AND SAID IT SHOULD BE GOOD. STILL HEARD THE TICKING JUST NOT AS LOUD. I STILL HAVE CONTINUED TO HEAR THE TICKING, BROUGHT IT IN TODAY AND WAS TOLD BY ONE PERSON WHO DIDNT ACTUALLY INSPECT THE VEHICLE THAT IT WAS A PURGE VALVE AND ITS NORMAL FOR THIS CAR AND AGE.. WAS TOLD BY THE MECHANIC AT THE HYUNDAI DEALERSHIP LOCATED ON OCALA FL, (AND WITH A STRAIGHT NO EMOTION FACE) "THERE'S NO METAL TOUCHING" ASKED TO BE PROVIDED PROOF THAT NOTHING CAME UP IN HIS COMPUTER, AND SAID THEY DIDNT HAVE THE CORRECT DIAGNOSING EQUIPMENT FOR THIS SPECIFIC CAR. SHOWED THE SALES MANAGER A VIDEO SO SHE COULD HEAR THE NOISE AND EVEN SHE SAID HERSELF THAT WAS NOT NORMAL. THEY DECIDED TO KEEP THE CAR OVERNIGHT. NOT SURE WHAT WILL COME FROM THIS AND DO NOT KNOW IF THIS IS RELATED BUT ACCORDING TO GOOGLE, THESE TUSCON'S ARE KNOWN FOR THE "TICK OF DEATH" WHICH MEANS SHORTLY AFTER, THE ENGINE FAILS...

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