|Dynamic Head Restraints||Not Available|
|Head Restraint||Driver, Front Passenger, Rear Seat|
|Advanced Belt Feature||Standard|
|Adjustable Upper Belt Anchorage||Driver, Front Passenger|
|Seat Belt Reminder System||Driver, Front Passenger|
|Frontal Air Bag||Driver, Front Passenger|
|Curtain||Driver, Front Passenger, Rear Seat|
|Torso/Pelvis||Driver, Front Passenger|
|Knee||Driver, Front Passenger|
|Additional Air Bags||Not Available|
|Meets Side Air Bag Out-of-Position Requirements||Yes|
|LATCH Locations||Rear Seat|
|Safety Power Windows (Anti-Pinch)||Standard|
|Safety Power Windows (Anti-Pinch) locations||Driver, Front Passenger|
|NHTSA ID Number:||11414140|
|Consumer Location:||BROKEN ARROW, OK|
I HAVE RECEIVED WARNINGS ON MY DASH SINCE THE VEHICLE WAS BRAND NEW. AUTO STOP START CONTINUES TO MALFUNCTION . PARKING BRAKE DEPLOYS ITSELF AND SOME DAYS THE STEEP WON'T TURN ON AND TOUCH SCREEN DOESN'T WORK. SINCE ALL THIS HAPPENS WHILE I AM DRIVING AND NOT AT DEALERSHIP THEY INSIST IT DOESN'T OCCUR AND HAVEN'T REPAIRED EVEN AFTER KEEPING MY VEHICLE IN THEIR SHOP FOR THE FIRST SIX MONTHS I OWNED IT.
|NHTSA ID Number:||11337463|
|Consumer Location:||SLIDELL, LA|
MY CAR HAS STALLED ON ME A TOTAL OF 8 TIMES. TODAY WHILE AT THE GAS STATION I TURNED MY CAR OFF AND HAD TO WAIT IN THE HEAT FOR MY CAR TO REBOOT AND COME BACK ON. I SPOKE WITH SOME ONE IN THE SERVICE DEPARTMENT WHO TOLD ME THAT THE RECALL HAD BEEN TAKEN CARE OF AND THAT WE SHOULD NOT HAVE ANY OTHER PROBLEMS JUST 1 WK AND A HALF AGO WHEN MY CAR WAS SERVICED. WE ARE CURRENTLY HAVING THE SAME PROBLEM. I'M FURIOUS! I CALL AND CALL AND GET THE RUN AROUND AND NOW AM TOLD SINCE I HAVE 65000 MILES I MAY NOW HAVE TO COVER THE EXPENSES OF A NEW STARTER BECAUSE OF THEIR MESS UP.
|NHTSA ID Number:||11321371|
|Consumer Location:||INDIO, CA|
MY CAR HAS TURNED OFF ON ME SEVERAL TIMES SINCE I BOUGHT IT. IT SLOWLY STARTS AND SHUTS OFF WHEN I MAKE A TURN. IT HAS SHUT OFF ON ME UP TO 4 TIMES IN LESS THAN A MILE, WHILE I HAVE MY CHILD IN THE CAR. ALSO IN A BUSY INTERSECTION. I HAVE TAKEN IT BACK TO DEALER SEVERAL TIMES AND THEY SAY IT IS DUE TO LOW OIL AND THEY ADD IT AND SEND ME ON MY WAY. THIS ISSUE CONTINUES AND IS A HUGE INCONVENIENCE. 04/10 WAS THE LAST TIME IT HAPPENED, I TOOK IT IN AND THEY CHANGED MY OIL AGAIN. *TR
|NHTSA ID Number:||11266710|
|Consumer Location:||ATLANTA, TX|
MY TRANSMISSION BEGAN LEAKING BADLY AND HAD TO BE REPLACED ONLY DAYS AFTER I BOUGHT IT. THEN MY DASH'S ELECTRICAL SYSTEM FAILED CAUSING IT TO ONLY COME ON SOMETIMES AND NOT REACT TO TOUCHSCREEN, THEN MY START STOP SENSOR FAILED WHICH CAUSED THE VEHICLE TO REGISTER THAT IT WAS NOT IN PARK AND SOME TIMES PUTTING ITSELF INTO PARK UNTIL REGISTERING.
|NHTSA ID Number:||11254615|
|Consumer Location:||ATLANTA, TX|
ON 2/28/19 I PURCHASED A 2019 JEEP CHEROKEE. ON 4/15 I HAD TO HAVE THE TRANSMISSION REPLACED DUE TO LEAK & FAILURE. ON 5/27 I HAD TO HAVE THE DASH INSTRUMENT PANEL REPLACED DUE TO FAILURE, WHICH I HAVE VIDEO RECORD OF. ON 7/10 I HAD TO HAVE THE PARK SENSOR REPLACED DUE TO FAILURE & THE VEHICLE THROWING ITSELF INTO PARK INSTRUCTING ME THAT DOOR WAS AJAR WHEN IT WASN'T. I CAN ONLY IMAGINE IF THIS HAD HAPPENED WHILE I WAS DOING 70MPH ON THE FREEWAY. MY VIN IS NOT SHOWING IN ANY OF THE RECALLS, HOWEVER THREE RECALLS PERTAIN TO ME. SO I NEED TO KNOW WHAT TO DO TO MAKE PPL AWARE OF THESE RECALLS. MY VIN NEEDS TO BE ADDED TO THE LIST. I HAVE ALL REPAIR REPORTS NEEDED TO PROVE MY VEHICLE IS A SAFETY ISSUE. I HAVE REPETITIVELY ASKED JEEP TO PLACE ME IN A SAFER MORE RELIABLE VEHICLE AND THEY REFUSE TO RETURN MY CALLS OR ASSIST ME IN ANY WAY, STATING THAT 'THIS IS WHY WE HAVE WARRANTIES' SOMEONE NEEDS TO CONTACT ME ABOUT THIS ISSUE. I NEED HELP BEFORE MY VEHICLE RESULTS IN A FATAL CRASH NO KILLS MY FAMILY AND ME. I AM NOTING THAT I CONTACTED THE NHTSA ABOUT THIS ISSUE ON 9/11 AND AM AWAITING A RESPONSE.
|NHTSA ID Number:||11190172|
|Consumer Location:||OCEANSIDE, CA|
WHEN IN MOTION OR PARKED, TURNING ON MY HEATER, MY SCREEN SHOWS ENGINE OVER HEATING. I'VE CHECKED COOLANT AND OIL LEVELS AND ARE WELL OVER HALF FULL. . MY CAR IS LESS THAN 3 MONTHS OLD, SO THIS ISSUE SHOULD NOT BE HAPPENING. I'VE SEARCHED THE INTERNET AND IT SEEMS TO BE A REOCCURRING PROBLEM WITH JEEP CHEROKEES.
|NHTSA ID Number:||11133566|
|Consumer Location:||GRAND PRAIRIE, TX|
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING 15 MPH, THE VEHICLE STALLED AND THE BATTERY WARNING INDICATOR ILLUMINATED. AFTER A FEW MINUTES, THE VEHICLE WAS ABLE TO BE RESTARTED AND DROVE NORMALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,900.
|NHTSA ID Number:||11130784|
|Consumer Location:||LOS BANOS, CA|
I WAS DRIVING ON THE HIGHWAY, SLOWED DOWN TO A STOP SIGN AND THE CAR WENT DEAD (NOT THE BUTTON PROBLEM), THE BATTERY LIGHT CAME ON. I DRIFTED TO THE SIDE, PUT THE CAR IN PARK AND RESTARTED, THEN WENT AGAIN. I HAD IT TOWED TO THE DEALERSHIP BECAUSE I WAS TOO AFRAID TO DRIVE IT, IT HAD 3000 MILES ON IT, THEY TOLD ME IT WAS OUT OF OIL. THEY PUT OIL IN IT AND GAVE IT BACK TO ME. IT HAPPENED AGAIN, THIS TIME WITH OIL IN IT. I TOOK IT TO THE DEALERSHIP, THEY DROVE IT AND SAID THEY COULDN'T FIND THE PROBLEM AND GAVE IT BACK TO ME. THEY COULDN'T FIGURE OUT WHAT IT WAS.
|NHTSA ID Number:||11103573|
|Consumer Location:||WACO, TX|
I BOUGHT THIS CAR BRAND NEW AND NOT EVEN A WEEK LATER IT WAS THROWING EVERY SINGLE CODE POSSIBLE. TRIED TO DRIVE IT TO THE DEALERSHIP BUT IT DIED 17 TIMES INCLUDING IN THE MIDDLE OF TRAFFIC.. EVERY WARNING LIGHT WAS ON SAYING SERVICE SOMETHING DIFFERENT EVERYTIME. AFTER HAVING IT TOWED TO THE DEALERSHIP WITH EXACTLY 300 MILES ON IT THEY PRINTED A SHEET WITH 35+ CODES THAT THE CAR WAS SHOWING. ITS BEEN OVER A WEEK AND AFTER CHECKING IN THEY SAID THEY HAVE NO IDEA HOW/IF IT CAN BE FIXED. AT THIS POINT EVEN IF IT CAN BE FIXED WHATS TO SAY IT WON'T HAPPEN AGAIN. ITS A SERIOUS SAFETY ISSUE!!
|NHTSA ID Number:||11421691|
|Consumer Location:||SAN ANTONIO, TX|
Our Jeep Cherokee caught fire spontaneously on Friday night around 11:30pm. The fire started at the front of the passenger side of the vehicle. The fire started shortly after a warning message that read "4WD overheated. Temporarily unavailable." There were 3 adults and 1 infant in the vehicle that were put at risk during this incident. Not only due to the fire starting in the vehicle but being stranded on the side of a major highway for over an hour. EMT, Police, and Fire Department responded to the call. We are pending a review by insurance representatives and the manufacturer. The vehicle is available for inspection upon request.
|NHTSA ID Number:||11421249|
|Consumer Location:||WOBURN, MA|
While driving my 2019 Jeep Cherokee with 18,261 miles suddenly the vehicle completely stop in the middle of the road.Lucky this happened on a side street not on a highway or a busy intersection that could have resulted in a injury or even a death.I was trying to step on the gas pedal but the vehicle would not move.I have noticed on my center console display was black nothing was display no radio or climate controls.On my front dashboard display had a warning of SERVICE TRANSMISSION RESTART IN PARK.The engine light was display also the battery, emergency parking brake, and the traction control was display.This event happen five times in two days. I have taken this vehicle to a Jeep Dealership and they are saying that the transmission needs to be replaced.I am saying to myself that this is a Jeep Cherokee with 18,261 miles on it. This type of vehicle should have a nationwide recall and the NHTSA should have a hard look at this situation and the consumer complaints on this vehicle. This type of vehicle should not be driven on a public road or even a highway. For a consumer driver this type of vehicle is unacceptable the vehicle is a death trap.
|NHTSA ID Number:||11420136|
|Consumer Location:||SPRINGVILLE, NY|
In January of 2021 I was driving my vehicle out of the car wash when it suddenly accelerated on its own across a busy roadway out of the parking lot. The vehicle was going 65 MPH without my foot on the gas. I had to keep my foot on the brake to control its speed and get myself to work that way. I got the car to stop in those parking lot and put the vehicle in Park. The RPMs shot up to 5000, the Stop Start and a couple of other warning lights were on. I shut the vehicle off, restarted it and then it was fine as if nothing ever happened. After work I brought the vehicle to the dealer, they checked the OBD computer and verified that the incident happened. They replaced some sensor and everything was fine until May 20th, 2021. On that day the vehicle started to accelerate on its own again. I immediately pulled into a Walmart parking lot, put the vehicle in Park, took a picture of the dashboard to show the dealer and turned the vehicle off. I did not run the car long enough for the warning lights to come on. I restarted the vehicle and again it was as if nothing happened. I bright the vehicle to my dealership and as of 06/08/2021 it is still there waiting on Chrysler to figure something out. The dealer cannot fix it unless they can get it to happen again because I did not run the car long enough for the OBD computer to register and record the second incident as per Chrysler’s policy.
|NHTSA ID Number:||11419617|
|Consumer Location:||YONKERS, NY|
The contact owned a 2019 Jeep Cherokee. The contact stated after parking the vehicle near her residence, she saw fire coming from the front passenger’s side of the vehicle. The contact stated that there was no warning light illuminated. The contact exited the vehicle with her dog before the fire caused an explosion and consumed the vehicle. The fire department extinguished the fire. A police report was filed. The contact was not injured nor sought medical attention. The vehicle was deemed a total loss by the insurance provider. The contact called and notified the local dealer of the failure. The manufacturer was not informed of the failure. The failure mileage was approximately 28,000.
|NHTSA ID Number:||11419399|
|Consumer Location:||MARIETTA, GA|
The contact owns a 2019 Jeep Cherokee. The contact stated while driving 70 mph, the vehicle lost motive power, shuddered and jerked making it difficult to steer the vehicle. The vehicle swerved into an intersection and into the grass. The contact manually steered the vehicle back into the lane and pulled the vehicle over to the side of the road. The contact inspected the vehicle but could not find a cause for the failure. The contact continued driving to the residence with only manual steering available. There was a power steering warning light illuminated on the vehicle after the failure occurred. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000.
|NHTSA ID Number:||11418968|
|Consumer Location:||TOM BEAN, TX|
While stopped @ traffic light or stop signs, when start to go car jumps when gas is applied. Has not been reported to anyone yet, no warning lights displayed. Has not caused accident as of yet. Electrical equipment has had problems since came off [email protected] times usb ports work @different times.it says to connect device every time even when it's plugged in already, I'm not sure if jumping is motor or transmission. I was told by dealership ( salesman) that the problem with USB problem was ok. I'm afraid it may cause safety issues in the future ( jerking engine).
|NHTSA ID Number:||11418291|
|Consumer Location:||AKRON, OH|
The contact owns a 2019 Jeep Cherokee. The contact stated while driving 35 mph, the electric power steering failed and the steering wheel ceased. The power steering assist warning light was illuminated. The contact drove the vehicle in manual steering mode to his residence. The vehicle was taken to the dealer however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The manufacturer referred the contact to NHTSA to file a complaint. The failure mileage was 65,000.
|NHTSA ID Number:||11417841|
|Consumer Location:||LAS VEGAS, NV|
My 2019 Jeep Cherokee stalled at a red light, stalled inside a car wash (brake light on) unable to move. Then twice this week stalled at stop sign battery light came on. Battery is perfectly clean all connections are tight.
|NHTSA ID Number:||11414567|
|Consumer Location:||EDMOND, OK|
SERVICE LIGHT ON DASH "SVC 4WD" TOOK IT TO THE DEALERSHIP STATED POWER TRANSFER UNIT SOLENOID BAD. ORDERED PART AND WHEN RECEIVED PULLED PTU OFF VEHICLE AND REMOVED SOLENOID. SAW THAT PTU HAD INTERNAL DAMAGE AND ORDERED NEW PTU. REPLACED PTU WHEN RECEIVED. THIS IS SAME FAILURE OF THE 2014-2018 CHEROKEES RECALL. MY 2019 WAS NOT INCLUDED.
|NHTSA ID Number:||11414254|
|Consumer Location:||FORT MILL, SC|
VEHICLE HAS STALLED (COMPLETELY SHUT DOWN WITH NO STEERING ABILITY) WHILE DRIVING ON 3 SEPARATE OCCASIONS. NO WARNING LIGHTS OF LOW OIL OR ISSUE WITH VEHICLE. BURNING THROUGH OIL AT 1 QUART FOR EVERY 800 MILES (UNHEARD OF) FOR CASUAL DRIVING IN NORMAL CONDITIONS. CAR WILL REV VERY HIGH AND NOT CHANGE GEARS SMOOTHLY. HESITATION ON STARTING AND HESITATION AND SPUTTERING ON NORMAL ACCELERATION. MANY ISSUES AND HAVE ONLY HAD THE VEHICLE FOR LESS THAN 3 MONTHS.
|NHTSA ID Number:||11413901|
|Consumer Location:||GURNEE, IL|
WHILE DRIVING MY JEEP SUDDENLY SHUT OFF. THIS HAPPENED TWICE, SO I TOOK IT TO LIBERTY JEEP IN LIBERTYVILLE. I WAS TOLD THAT THEY WOULD NEED TO DO A PCM REPROGRAM AND THAT IT WILL NOW BURN 1 QUART OF OIL PER EVERY 1000 MILES AND THAT I WOULD NEED TO KEEP AN EYE ON IT TO CONTINUE TO TOP OF THE OIL SO THE JEEP DOESN'T SHUT DOWN. THIS IS NOT ACCEPTABLE FOR A DEALERSHIP TO SAY. I AM FEARFUL OF DRIVING LONG DISTANCE ON HIGHWAYS WITH THIS NOW AND WOULD LIKE TO GET OUT OF THIS LEASE. I HAVE ATTEMPTED TO DISCUSS WITH THE DEALERSHIP AND I HAVEN'T HAD ANY LUCK. OWNER OR MANAGERS DO NOT RETURN ANY EMAILS OR PHONE CALL. THIS IS VERY DISTURBING.
|NHTSA ID Number:||11408640|
|Consumer Location:||SIOUX CITY, IA|
WHILE DRIVING MY JEEP WILL STALL AT A STOP SIGN OR TURNING. SO STALLS WHILE STOPPED OR MOVING. PUT IT IN PARK, THEN EVENTUALLY STARTS. SCARY BECAUSE AS IT IS TRYING TO START MY FLASHERS DO NOT WORK. HAVE HAD EVERYTHING CHECKED AND BATTERY, ALTERNATOR AND ENGINE SHOW NO CODES OR THAT THEY ARE OK.
|NHTSA ID Number:||11408295|
|Consumer Location:||LONG GROVE, IL|
MY CAR DOESN'T HOLD OIL OIL CHANGE AND NOT EVEN TWO WEEKS LATER MY CAR IS DYING IN THE MIDDLE OF THE HIGHWAY AND I ALMOST GOT KILLED BY A CAR ALSO ARE YOU GOING AROUND TO TURN IN MY CAR DIES BECAUSE THERE'S NO OIL EVEN THOUGH I JUST GOT AN OIL CHANGE WEEKS PRIOR BUT MY CAR DOESN'T HOLD ANY OIL AND MY CAR SHUTS UP I ALMOST GOT KILLED SEVERAL TIMES AND HE GIVE ME THE RUNAROUND MY CAR IS BRAND NEW ONLY YEAR OLD AND I SPEND 100S ON OIL BUT I'M SCARED FOR ME AND MY CHILD LIFE!! WHEN I'M TURNING IN FRONT OF CAR HOW WOULD YOU FEEL IF YOUR CAR SHUT OFF THERE A CAR COMING I'M VERY ANGRY AND UPSET I'M PAYING FOR A CAR I DON'T FEEL SAFE IN
|NHTSA ID Number:||11405043|
|Consumer Location:||LUTZ, FL|
SERVICE LIGHT ON DASH "SVC 4WD" TOOK IT TO THE DEALERSHIP, AND THEY TOLD ME IN 30 MINUTES IT WAS THE TRANSFER CASE GONE BAD. 2014-17 HAD A RECALL ON THE SAME ISSUE, AND THEY ALREADY KNEW WHAT WAS WRONG WITH IT. YOUR 2019 WAS NOT INCLUDED WITH THIS RECALL YET, BUT IT IS GOING TO COST YOUR $3,500 FOR US TO FIX IT. A FULL DIAGNOSES REQUIRES THE TRANSFER CASE TO BE REMOVE AND A TEST TO SEE IF THE GEARS TURN, AND THAT IS A 4.5 HOUR LABOR JOB. THIS WAS NOT DONE, BECAUSE THE DEALERSHIP ALREADY KNEW THE TRANSFER CASE WAS FAULTY. I CALLED JEEP AND OPENED A CASE # 78851829, BUT THEY TOLD ME IT WAS VIN# SENSITIVE AND THE 2019 CHEROKEES HAVE NOT BEEN ADDED TO THE RECALL FOR THE 2014-17 YET. SAVE MY RECEIPTS, SO I CAN BE REIMBURST ON THIS MODEL IS ADDED.
|NHTSA ID Number:||11404245|
ELECTRONIC STABILITY CONTROL" LIGHT COMES ON AND EITHER THE CAR FAILS TO ACCELERATE PROPERLY (EVEN AFTER TURNING CAR OFF AND ON) OR THE CAR SHUTS OFF AND WON'T RESTART. WHEN THE CAR WON'T RESTART, YOU CAN'T EVEN PUT THE CAR IN NUETRAL TO PUSH IT OUT OF THE WAY, BUT THE RADIO AND DASHBOARD DO LIGHT UP - ELECTRONIC STABILITY CONTROL LIGHT IS ON. WITH THE ACCELERATION ISSUE, IF I'M ON THE FREEWAY AND NEED TO ACCELERATE TO PASS A CAR OR MOVE OUT OF THE WAY, I CAN'T - IT'S WAY TOO SLOW. I HAVE TO JUST STAY IN THE SLOW LANE AND BE VERY CAREFUL. I'VE BROUGHT IN TO DEALERSHIPS 4 TIMES FROM NOV 2019 TO MARCH 2021. ONCE THEY JUST TURNED THE CAR ON AND OFF AND SAID IT WAS FINE BECAUSE IT RESET ITSELF. THE NEXT TIME, THEY REPLACED THE BATTERY. THE NEXT TIME THEY REPLACED A SWITCH FOR THE ELECTRONIC STABILITY, THE NEXT THEY SAID THE BATTERY TERMINALS WERE LOOSE AND CORRODED.
|NHTSA ID Number:||11404086|
|Consumer Location:||MARSHFIELD, MA|
CAR STALLS WHILE DRIVING. HAS OCCURRED WELL OVER A DOZEN TIMES. WHILE DRIVING, THERE IS SUDDENLY NO POWER IN THE ENGINE. AFTER SEVERAL VISITS TO DEALERSHIP, IT WAS DECIDED THAT THIS IS DUE TO LOW OIL LEVELS. I WAS TOLD TO CHECK OIL AT EVERY FILL UP, SOMETHING I HAVE NOT HAD TO DO SINCE 1979. AT EVERY OIL CHANGE (NOT AT DEALERSHIP), I AM TOLD THAT MY VEHICLE BURNS OIL. AS STATED IN A RECALL PREVIOUSLY:'AN ENGINE STALL WHILE DRIVING CAN CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING). THE DANGER ALSO LIES IN THE REPLACEMENT OF OIL WHILE CAR IS IN THE MIDDLE OF A ROAD. WE NEED A NEW ENGINE.
|NHTSA ID Number:||11403979|
|Consumer Location:||LODA, IL|
SINCE I BOUGHT OUR 2019 JEEP CHEROKEE NEW, THE HOOD HAS HAD A BAD FLUTTER. IT FLUTTERS BAD ENOUGH THAT IT SETS OFF THE AUTO STOP/START LIGHT. HAVE HAD IT INTO THE DEALER AT LEAST 6 TIMES AND NO RESOLUTION. IT FLUTTERS SO BAD THAT IT SEEMS THE HOOD IS ACTUALLY GOING TO FLY OPEN. IT REALLY GETS BAD WHEN YOU PASS ANOTHER VEHICHLE.
|NHTSA ID Number:||11403792|
|Consumer Location:||VISALIA, CA|
I BOUGHT MY JEEP CHEROKEE LATITUDE PLUS IN MAY 2019. 6 MONTHS LATER THE STOP/GO FUNCTION STALLED AND THE CAR TURNED OFF DURING A TURN AT THE LIGHT. I ALMOST GOTTEN REAR ENDED WITH MY DAUGHTER IN THE BACK SEAT. HAD TO PUT IT IN PARK TO GET IT TO TURN ON AGAIN, MIND YOU I AM STILL IN THE INTERSECTION. THE CAR TURNED ON BUT CONTINUALLY DID THAT AT LEAST TWICE A WEEK. THE IS UNSAFE TO DRIVE, I DO NOT KNOW HOW IT HAS 4 OUT OF 5 STARS. THE CAR HAS A HARD TIME STARTING. I HAVE TO TRY SEVERAL TIMES TO TURN IT ON. UNTIL RECENTLY, IT JUST WON'T TURN ON ANY LONGER. BATTERY IS FINE. THE STARTER IS NOT DOING ITS JOB. I HAVE TO GET IT TOWED TO THE DEALER ABOUT AN HOUR AWAY TO GET IT LOOKED AT AND FIXED. DON'T KNOW IF IT CAN GET FIXED. I HAVE READ THAT OTHER OWNERS OF THIS VEHICLE HAVE HAD THE SAME TROUBLE AND SEEMS AS THOUGH THEIR CAR IS ALWAYS IN TROUBLE.
|NHTSA ID Number:||11403432|
|Consumer Location:||FRANKLIN, KY|
MY 2019 JEEP CHEROKEE WITH THE 2.4L HAS REPEATEDLY STALLED WHILE DRIVING SINCE PURCHASING 4 MONTHS AGO. UPON DOING RESEARCH, I SEE THERE'S BEEN MANY RECALLS ON SIMILAR VEHICLES WITH THE SAME ENGINE AND YEAR AS MINE, HOWEVER MINE IS NOT COVERED. CONSIDERING MY VEHICLE IS ALSO STALLING WHILE DRIVING AND DECELERATING, I AM FILING A COMPLAINT TO BROADEN THE RECALL TO INCLUDE MORE VINS. ON FOUR SEPARATE OCCASIONS, MY VEHICLE STALLED WHILE DRIVING WHEN SLOWING DOWN BUT STILL IN MOTION. IT WILL NOT STAY RUNNING FOR THE PAST WEEK WHEN DECELERATING.
|NHTSA ID Number:||11403433|
|Consumer Location:||FRANKLIN, KY|
FOR THE PAST 4 DAYS, MY VEHICLE STALLS WHILE DRIVING WITHOUT WARNING. IT HAPPENS EACH TIME WHILE DECELERATING, BUT STILL IN MOTION. THERE ARE/WERE RECALLS ON THE EXACT YEAR AND ENGINE MODELS AS MY VEHICLE, BUT ACCORDING TO MY VIN, MINE IS NOT INCLUDED SO I AM FILING A REPORT. IT IS A 2019 2.4L AND STALLS WHEN IN MOTION.
|NHTSA ID Number:||11403073|
|Consumer Location:||HARRISONVILLE, MO|
FM RADIO FADES IN AND OUT. AND VOLUME CHANGES DRASTICALLY WITH DIFFERENT STATION CHANGES. SOMETIMES RESTARTING THE CAR HELPS.
|NHTSA ID Number:||11402538|
|Consumer Location:||LAPLACE, LA|
THE A/C DOES NOT WORK AT ALL , THE CAR IS ONLY 2 YEARS OLD .
|NHTSA ID Number:||11400148|
|Consumer Location:||MILILANI, HI|
I DRIVE A 2019 JEEP GRAND CHAROKEE LATITUDE. I APPROACHED A STOP LIGHT LAST MONTH AT A MAJOR INTERSETION AND THE ENGINE SHUT OFF. THE CAR BEHIND ME ALMOST REARENDED ME WITH MY NEW BORN. OMG THIS CAR IS NOT SAFE TO DRIVE IF IT JUST SHUTS OFF FOR NO REASON. LATER THIS MONTH THE FRONT SUSPENSION STARTED MAKING ALOT OF NOISE. THE CAR HAS 43000 MILES. OBSERVED THE PASSANGER SIDE STRUT MOUNT CLIP THAT KEEP THE STRUT FROM SEPERATING FROM WHEEL WHEEL LOOSE. STRUT FAILED AND CAUSED ISSUES WITH DRIVE TRAIN. CAR IS ON BLOCKS IN MY GARAGE KNOW AWAITING STRUTS AND STRUT MOUNTS. THE JEEP USED A VERY SMALL PLASTIC CLIP TO SECURE THE TOP PART OF THE STRUT, SO IN MY CASE WHEN THE STRUT FAILED, THE CLIP CAME LOOSE AND ALMOST SEPERATED LEAVEING THE TOP OF STRUT UN-ATTACHED TO ANYTHING OMG! THIS A HUG SAFTY ISSUE. WHY HAS NHTSA NOT INVESTIGATED THIS POOR DESIGN. A PLACSTIC CLIP TO HOLD A STRUT THAT IS SUPPORTING THE FRONT END OF A VEHICLE!!.
|NHTSA ID Number:||11399861|
|Consumer Location:||COVINGTON, LA|
THIS VEHICLE STALLS OUT IN TRAFFIC AND STUTTERS WHEN STARTED. EVEN WHEN THE AUTOSTART BUTTON IS "ON" THE CAR HESITATES AND STALLS FROM STOP TO GO. I HAVE ALMOST BEEN HIT WHEN TRYING TO PULL OUT FROM AN INTERSECTION FROM A STOP. THE SUV SMELLS OF BURNING OILS ALL THE TIME. I SET A SERVICE APPT WITH THE DEALER TO ASSESS THE STALLING PROBLEM AND BURNING OIL SMELL. I WAS TOLD THAT THE STALLING WAS FROM THE "ENGINE PERFORMANCE" AND NOTHING COULD BE DONE. AS FAR AS THE BURNING OIL SMELL, I WAS TOLD THE ENGINE BURNS THROUGH 1 QUART OF OIL PER 1,000 MILES AND I WILL NEED TO CONSTANTLY CHECK THE OIL. THEY CANNOT DO ANYTHING ABOUT IT, IT IS THE WAY IT IS MADE. THIS IS UNACCEPTABLE AND EXTREMELY DANGEROUS! JEEP HAS NOT BEEN VERY HELPFUL.
|NHTSA ID Number:||11399295|
|Consumer Location:||UPPER DARBY, PA|
CLUTCH SLIPS WHEN DOWNSHIFTING. ALSO WHEN SHIFTING THE JEEP IN REVERSE A GAP IS FELT BEFORE THE JEEP LURCHES IN GEAR SEEMS LIKE THE GEAR IS ENGAGING LATE.
|NHTSA ID Number:||11397871|
THE ENGINE LIGHT CAME ON AND IT WAS SAID THAT IT WAS THE EVAPORATOR CANISTER AND THAT IT HAD TO BE REPLACED.
|NHTSA ID Number:||11397173|
|Consumer Location:||MERRILL, IA|
OIL CHANGE AND RECALL COMPLETED 3,000 MILES AGO FOR OIL CONSUMPTION ISSUE. DROVE 3,000 MILES AND STALLED ON ROADWAY IMMEDIATELY FOLLOWING A RIGHT HAND TURN. DURING SHUTDOWN THERE WAS STEERING CONTROL LOSS. PULLED CAR OFF ROAD AND CHECKED DIPSTICK. DIPSTICK WAS DRY. ADDED 2.5 QUARTS OIL. THIS CAR STILL CONSUMES APPROXIMATELY .75 QUARTS OF OIL PER 1,000 MILES. WILL RESTART OIL CONSUMPTION TEST WITH JEEP DEALER IMMEDIATELY.*DT CONSUMER STATED HE WOULD LIKE THE CASE CLOSED, ISSUE HAS BEEN RESOLVED.*JB
|NHTSA ID Number:||11396747|
|Consumer Location:||NEW SMYRNA, FL|
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE REAR HATCH DOOR ERRONEOUSLY OPENED CAUSING THE DOG TO FALL OUT OF THE VEHICLE. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER NEW SMYRNA BEACH JEEP LOCATED AT 2555 FL-44, NEW SMYRNA BEACH, FL 32168 WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.*DT
|NHTSA ID Number:||11396765|
|Consumer Location:||HOUSTON, TX|
WE BOUGHT THIS CAR FOR MY 17-YEAR-OLD SON FROM CARFAX. IT SEEMED GREAT FOR A FEW MONTHS, BUT THE ENGINE STARTING SHUTTING OFF WHILE HE WAS DRIVING THE CAR ON THE BUSY ROADS OF HOUSTON. WHEN WE PUT OIL IN THE CAR, THE ENGINE SHUTOFF STOPS, BUT IT COMES BACK WITHIN A MONTH. IT IS VERY DANGEROUS. HE HAS HAD A NUMBER OF CLOSE CALLS. PLEASE HELP!
|NHTSA ID Number:||11396620|
|Consumer Location:||PARMA, OH|
6 MONTHS AFTER I BOUGHT MY 2019 JEEP CHEROKEE IT STALLED OUT OF NO WHERE IN THE MIDDLE OF AN INTERSECTION AND STALLED AFTER A COUPLE MINUTES IT STARTED BACK UP I TOOK IT IN THEY SAID IT WAS THE BATTERY BUT I DOUBT IT CAUSE IT WAS 6 MONTHS OLD. THEN IT HAPPENED AGAIN AND DIDN'T WANT TO START UNTIL THE NEXT DAY I TOOK IT IN FOR SERVICE AGAIN AND THEY SAID IT WAS THE OIL BEING LOW I CHECKED THE OIL MYSELF AND IT WAS FULL AND CLEAN NOW IT HAS HAPPENED TO ME A THIRD TIME STALLED ON THE FREE WAY WITH INCOMING TRAFFIC BEHIND ME AND STALL OUT OF NO WHERE I DO NOT FEEL SAFE IN THIS VEHICLE NO MORE! I THINK IT HAS AN ENGINE ELECTRICAL ISSUE.
|NHTSA ID Number:||11396173|
|Consumer Location:||HICKORY, NC|
OUR 2019 JEEP CHEROKEE LIMITED HAS JUST OVER 12K MILES. THE INSTRUMENT CLUSTER (DASHBOARD, RADIO SCREEN DISPLAY, AND GEAR SHIFT LIGHTS) GO BLACK OR DARK GREY, AND WE HAVE NOTHING DISPLAYED - SPEEDOMETER, GAS GAUGE, CLIMATE CONTROLS, MESSAGES, OR ANY OTHER SAFETY INFORMATION. WE ARE JUST DRIVING ALONG, AND THE INSTRUMENT CLUSTER JUST QUITS WORKING. THIS HAS HAPPENED FOUR TIMES NOW. THREE TIMES THE DISPLAY CAME BACK ON AFTER SEVERAL MINUTES, ONCE AFTER STOPPING THE CAR AND RESTARTING, WHILE ONE OTHER TIME IT DID NOT WORK AGAIN UNTIL WE STARTED THE CAR THE NEXT MORNING. THIS IS A SERIOUS SAFETY ISSUE, BECAUSE WE ARE DRIVING WITHOUT ANY VITAL INFORMATION. WE HAVE TAKEN OUR JEEP TO TWO DIFFERENT DEALERSHIPS WHO DID NOT FIX THE ISSUE BECAUSE THEY SAID THERE WERE NO ERROR CODES DISPLAYED. THEY STATED WE WOULD NEED THE JEEP AT THEIR DEALERSHIP INDEFINITELY AND THEY WOULD NEED TO DRIVE IT EVERY DAY UNTIL IT HAPPENED WHILE AT THE DEALERSHIP. WE EVEN POINTED OUT TO THE DEALERSHIPS THAT THERE WAS ALREADY A RECALL ON 2019 JEEP CHEROKEES FOR THE INSTRUMENT CLUSTER FAILING, BUT THEY SAID OURS WAS NOT ONE OF THE JEEPS IN THE RECALL. IF YOU GOOGLE "2019 JEEP CHEROKEE DASHBOARD DISPLAY PROBLEMS" OR SOMETHING SIMILAR, YOU WILL FIND DOZENS OF COMPLAINTS ABOUT THIS ISSUE.