2017 JEEP CHEROKEE VIN: 1C4PJMBSXHW632563

TBD
Condition
Unknown
Damage
Collision
Title
Clear

VIN 1C4PJMBSXHW632563 Decoding Jeep Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

JEEP

Manufacturer Name

FCA US LLC

Model

Cherokee

Model Year

2017

Plant City

TOLEDO

Series

KL

Trim

Trailhawk

Vehicle Type

MULTIPURPOSE PASSENGER VEHICLE (MPV)

Plant Country

UNITED STATES (USA)

Plant Company Name

Toledo North Assembly

Plant State

OHIO

Base Price ($)

31195

Body Class

Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)

Doors

4

Gross Vehicle Weight Rating From

Class 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)

Wheel Base (inches) From

106.20

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Number of Wheels

4

Wheel Size Front (inches)

17

Wheel Size Rear (inches)

17

Steering Location

Left-Hand Drive (LHD)

Number of Seats

5

Number of Seat Rows

2

Drive Type

4WD/4-Wheel Drive/4x4

Axles

2

Brake System Type

Hydraulic

Engine Number of Cylinders

6

Displacement (CC)

3200.0

Displacement (CI)

195.27598110314

Displacement (L)

3.2

Engine Power (kW)

202.0847

Fuel Type - Primary

Gasoline

Engine Configuration

V-Shaped

Engine Brake (hp) From

271

Turbo

No

Top Speed (MPH)

119

Engine Manufacturer

FCA

Seat Belt Type

Manual

Other Restraint System Info

Active Seat Belt

Front Air Bag Locations

1st Row (Driver and Passenger)

Side Air Bag Locations

All Rows

Anti-lock Braking System (ABS)

Standard

Electronic Stability Control (ESC)

Standard

Traction Control

Standard

Tire Pressure Monitoring System (TPMS) Type

Direct

Auto-Reverse System for Windows and Sunroofs

Standard

Keyless Ignition

Optional

Adaptive Cruise Control (ACC)

Optional

Crash Imminent Braking (CIB)

Optional

Blind Spot Warning (BSW)

Optional

Forward Collision Warning (FCW)

Optional

Lane Departure Warning (LDW)

Optional

Lane Keeping Assistance (LKA)

Optional

Backup Camera

Optional

Parking Assist

Optional

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

Dynamic Brake Support (DBS)

Standard

Automatic Crash Notification (ACN) / Advanced Automatic Crash Notification (AACN)

Optional

Daytime Running Light (DRL)

Standard

Semiautomatic Headlamp Beam Switching

Standard

2017 JEEP CHEROKEE Crash Test Score

4

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
17.4%

2017 JEEP CHEROKEE Safety Features

Advanced Safety Features

Rearview Video Systems Optional

Seat Belts and Head Restraints

Dynamic Head Restraints Not Available
Head Restraint Driver, Front Passenger, Rear Seat
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Driver, Front Passenger
Seat Belt Reminder System Driver, Front Passenger, Rear Seat

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat
Pelvis Rear Seat
Pelvic/Torso Driver, Front Passenger
Knee Driver, Front Passenger
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Rear Seat
Safety Power Windows (Anti-Pinch) Not Available
Safety Power Windows (Anti-Pinch) locations Not Available

Complaints Assosiated with VIN 1C4PJMBSXHW632563

Components: SUSPENSION UNKNOWN OR OTHER

September 12, 2019
NHTSA ID Number: 11387813
Consumer Location: LOS LUNAS, NM
VIN: 1C4PJMBSXHW****

Summary of Complaint

AFTER SERVICE SHIFTER RECALL WAS FIXED IT STILL CONTINUES TO COME ON, MY SHOCKS ARE LEAKING, POOFS OF SMOKE COME OUT OF MY VENTS, CHECK ENGINE LIGHT GOES OFF AND ON, MY HEATER AND AIR ONLY WORKS SOMETIMES, AND I HAVE REPLACED MY BATTERY 4 TIMES. I ONLYII

Components: ELECTRICAL SYSTEM

November 23, 2020
NHTSA ID Number: 11376192
Consumer Location: GALT, CA
VIN: 1C4PJMBSXHW****

Summary of Complaint

PURCHASED 2017 JEEP CHEROKEE TRAIL HAWK NEW 10/2016. IF THE JEEP IS LEFT TO SIT 2 DAYS BATTERY WILL DRAIN AND NOT RESTART JEEP. I HAVE REPLACED THE BATTERY 3 TIMES. MOST RECENTLY 4-21-20. THIS NEW BATTERY KEEPS DRAINING AND 2ND TIME I HAVE HAD TO CALL TO HAVE IT RECHARGED. NOW BATTERY IS SHOWING BAD AND THEN OK. ALTERNATOR HAS DONE THE SAME BUT NOW SHOWING BAD. I THINK THERE IS ANOTHER ISSUE THAT KEEPS DRAINING BATTERIES. I ONLY HAVE 27,000 MILES ON JEEP.

Components: POWER TRAIN

November 05, 2020
NHTSA ID Number: 11373445
Consumer Location: EASTPOINTE, MI
VIN: 1C4PJMBSXHW****

Summary of Complaint

THE NOTICE FOR SERVICE SHIFTER COME'S ON, ALL THE LIGHTS ON THE GEAR SELECTOR LIGHT UP. YOU CAN'T TELL WHICH GEAR THE CAR IS IN. THIS NOTICE SHOWS IN THE INSTRUMENT CLUSTER, WHERE THE SPEED ODOMETER IS. THIS HAS HAPPENED ON AND OFF FOR 6 TO 8 MONTHS, THE DEALERSHIP FOUND NOTHING. THIS HAPPENS WHILE DRIVING AND JUST STARTING THE VEHICLE.

Components: POWER TRAIN ELECTRICAL SYSTEM

February 01, 2017
NHTSA ID Number: 11361572
Consumer Location: SAINT PETERS, MO
VIN: 1C4PJMBSXHW****

Summary of Complaint

OUR BRAND NEW VEHICLE HAS BEEN IN FOR MAINTENANCE SEVERAL TIMES, DUE TO SERVICE SHIFTER AND SERVICE 4X4. THIS IS ALL DUE TO A FAULTY SHIFTER BEZEL AND FAULTY WIRING TO THE SHIFTER BEZEL. THIS IS A COMMON ISSUE AND WELL KNOWN IF YOU DO GOOGLE SEARCHES ON THIS VEHICLE. CAN THIS BE LOOKED INTO? ITS NOT FAIR FOR THE CUSTOMER AND DEFINITELY AN ISSUE IF THE DEALER KNOWS EXACTLY WHAT THE ISSUE IS BEFORE RECEIVING THE CAR. MAKE THIS A RECALL ALREADY. WHY IS THIS AN ISSUE? BECAUSE IT PREVENTS THE VEHICLE FROM BEING THROWN INTO 4X4 AND ALSO CAUSES SOME VEHICLES TO LOOSE CONTROL FROM WHAT I AM READING. IN MY CASE, MY VEHICLE CAN NOT GO INTO 4X4.

Components: POWER TRAIN

June 09, 2020
NHTSA ID Number: 11328114
Consumer Location: JEMISON, AL
VIN: 1C4PJMBSXHW****

Summary of Complaint

I STARTED THE JEEP IN THE PARKING LOT AND ALL THE LIGHTS ON THE SHIFTER LIT UP AND A MESSAGE SAID SERVICE SHIFTER. *TR

Components: POWER TRAIN

June 03, 2020
NHTSA ID Number: 11327390
Consumer Location: INDEPENDENCE, KY
VIN: 1C4PJMBSXHW****

Summary of Complaint

CAR REVS UP LIKE IT SHIFTED INTO NEUTRAL WHILE TRAVELING 65 MPH, LOSS OF POWER, NO ACCELERATION. I WAS ON HIGHWAY AND WAS ABLE TO MAKE THE SHOULDER SAFELY. SEVERAL ERROR MESSAGES POPPED UP ON THE SCREEN, PLACE INTO PARK AND RESTART, ETC.. DID NOT CATCH THEM ALL. PUT INTO PARK, SHUT OFF AND RESTARTED. REGAINED POWER BUT THE CAR STUTTERS AND SHAKES AT ABOUT 25 MPH, SEEMS LIKE IT IS MISSING OUT WHILE IDLING. THIS HAS OCCURRED SEVERAL TIMES THE PAST MONTH. AT FIRST TURNING THE CAR OFF AND RESTART WOULD RUN FINE FOR SEVERAL DAYS. UNTIL YESTERDAY, NOW IT IS STUTTERING WHILE DRIVING ON LOCAL STREETS. THE SERVICE FOUR WHEEL DRIVE IS ON. THE SERVICE ENGINE LIGHT COMES WHILE DRIVING BUT DOES NOT STAY ON ONCE PUT INTO PARK. *TR

Components: ELECTRICAL SYSTEM UNKNOWN OR OTHER

June 01, 2019
NHTSA ID Number: 11316776
Consumer Location: ROCHESTER, NY
VIN: 1C4PJMBSXHW****

Summary of Complaint

2017 JEEP TRAILHAWK. BOUGHT NEW. CAR BEGAN RANDOMLY DISPLAYS "SERVICE SHIFTER" MESSAGE ON DASH JUST AFTER WARRANTY EXPIRED AT 36K MILES. LIGHTS UP GEAR SHIFTER LIGHTS AS WELL. COMES AND GOES. ONCE ON WON'T GO AWAY UNLESS CAR IS SHUT OFF. CANT SEE SPEED OR OTHER DISPLAYS. HAPPENS WHILE IN MOTION OR AT STOP LIGHTS, ON SUBURBAN STREETS. ANY WEATHER . ANY SPEED. MAY BE WEEKS BEFORE IT COMES ON, OR DAYS OR EVEN HOURS. WHEN YOU SHUT OFF CAR SOMETIMES IT GOES AWAY, SOMETIMES IT DOESN'T. DODGE JEEP DEALER DIDN'T KNOW WHAT I WAS TALKING ABOUT.

Components: STEERING SERVICE BRAKES

February 28, 2020
NHTSA ID Number: 11316174
Consumer Location: CASSVILLE, MO
VIN: 1C4PJMBSXHW****

Summary of Complaint

MY JEEP ALONG WITH SEVERAL OTHER HAVE BEEN AFFECTED BY THIS! SERVICE SHIFTER AND ALL THE LIGHTS COME ON THE SHIFTER. JUST DRIVING DOWN THE HIGHWAY THAT ALERT APPEARED

Components: POWER TRAIN VEHICLE SPEED CONTROL SERVICE BRAKES

February 13, 2020
NHTSA ID Number: 11311701
Consumer Location: GIG HARBOR, WA
VIN: 1C4PJMBSXHW****

Summary of Complaint

THE CAR'S CRUISE CONTROL WAS ENGAGED WHILE CLIMBING A SLIGHT HILL ON THE FREEWAY. THE CAR FAILED TO STOP ACCELERATING AT 60 MPH (SET SPEED LIMIT). THE CRUISE CONTROL BUTTON NOR PRESSING THE BRAKES WOULD DISENGAGE THE SYSTEM. AFTER APPROXIMATELY 10 SECONDS, THE CAR ACCELERATED TO 75 MPH AND FINALLY DISENGAGED. THIS WAS DURING THE NIGHT, WITH MODERATE RUSH HOUR TRAFFIC ON HIGHWAY 16 NEAR PORT ORCHARD, WA. THE DEALER (WEST HILLS CHRYSLER, BREMERTON WA) CANNOT FIND AN ERROR CODE AND REFUSES TO REPAIR THE VEHICLE. I DEEM THE VEHICLE UNSAFE TO DRIVE WHILE USING THE CRUISE CONTROL SYSTEM.

Components: POWER TRAIN VEHICLE SPEED CONTROL ENGINE

December 17, 2019
NHTSA ID Number: 11290182
Consumer Location: MENASHA, WI
VIN: 1C4PJMBSXHW****

Summary of Complaint

TRANSMISSION SHIFTS UP TO 7TH GEAR AND THAN DOWN TO6TH GEAR SOME TIMES ENGINE SHUTS OFF THAN RESTART WHILE DRIVING HIGHWAY TRAFFIC. TRANSMISSION SHIFTS BUT ENGINE RED LINES BEFORE YOU GO IN GEAR.

Components: POWER TRAIN

September 30, 2019
NHTSA ID Number: 11266791
Consumer Location: Unknown
VIN: 1C4PJMBSXHW****

Summary of Complaint

SERVICE SHIFTER LIGHT CAME ON WHILE DRIVING ON A CITY STREET AND ALL THE LIGHTS ON THE SHIFTER GLOWED RED. PRND. DROVE FOR A WHILE SHUT CAR OFF AND IT WENT AWAY. THIS HAS HAPPENED TWICE NOW .DEALER CLAIMS THEY HAVE NEVER HEARD OF IT. BY THE AMOUNT OF COMPLAINTS ON LINE I CLAIM THEY ARE LYING.

Components: POWER TRAIN ELECTRICAL SYSTEM ELECTRONIC STABILITY CONTROL

June 06, 2019
NHTSA ID Number: 11220393
Consumer Location: CLARKSVILLE, TN
VIN: 1C4PJMBSXHW****

Summary of Complaint

SERVICE SHIFTER CAME ON ONE EVENING AND WENT OFF UPON SHUTTING THE VEHICLE DOWN AND RESTARTING IT. THE NEXT DAY WOTH NO WARNING I WAS ON THE HIGHWAY WITH MY THREE KIDS. SUDDENLY DASH FLASHED 4X4, TRACTION CONTROL, ERS, AUTO STOP ALL UNAVAILABLE AND THEN THE TRANSMISSION JUST STOPPED FUNCTIONING. I WAS IN THE FAST LANE DOING 70 MPH AND HAD NO POWER WHAT SO EVER. THE RPMS WENT UP AND I HAD NO ACCELERATION WITH THE GAS PEDAL DOWN. I WAS ABLE TO GET TO THE SLOW LANE BUT NOT WITHOUT CAUSING A RIFT IN TRAFFIC, THANKFULLY OTHER DRIVERS WERE ALERT AROUND ME AND LET ME OVER ONCE I HIT MY FLASHERS. THE VEHICLE WAS ACTING AS IF IT WAS STUCK BETWEEN GEARS. OT WOULD ENGAGE IN R, N AND P BUT NOTHING WHEN I PUT IT IN D. CALLED A ROLLBACK AND PER DEALERSHIP EVERY CODE THAT COULD THROW HAS THROWN AND AT MY EXPENSE WE ARE STARTING WITH ENTIRE SHIFTER ASSEMBLY TO THE TUNE OF $900 PARTS AND LABOR. 5 DAYS TO GET PARTS IN! PER SERVICE MANAGER, SERVICE WRITER AND THE MECHANIC WORKING ON MY CAR THIS IS AN ISSUE WITH CHEROKEES & BETTER YET JEEP IS WELL AWARE OF THE ISSUE AND DOESN'T FIND A NEED FOR A RECALL.

Components: UNKNOWN OR OTHER

April 25, 2018
NHTSA ID Number: 11090368
Consumer Location: LOS LUNAS, NM
VIN: 1C4PJMBSXHW****

Summary of Complaint

SERVICE SHIFTER THEN ALL LIGHTS TURN RED ON SHIFTER

Components: AIR BAGS

June 19, 2021
NHTSA ID Number: 11421756
Consumer Location: OKLAHOMA CITY, OK
VIN: 1C4PJLCS4HW****

Summary of Complaint

The vehicle didn’t have any warning lights or messages on dashboard. Someone ran a red light and hit my car while we were both going over 40mph and my airbags didn’t deploy but there’s did.. my car got towed as it wasn’t drivable anymore and was told the airbags where suppose to deploy but they didn’t.

Components: SERVICE BRAKES FORWARD COLLISION AVOIDANCE

June 08, 2021
NHTSA ID Number: 11421577
Consumer Location: CINCINNATI, OH
VIN: 1C4PJMBS6HD****

Summary of Complaint

The Jeep is used as a flat tow vehicle with our 2004 Monaco RV. On June 8, we left Ducket Mill Campground in Dawsonville GA to return home to Cincinnati OH. The vehicle was attached to the RV with the Blue Ox Flat Tow system. The four tires on the Jeep were checked and were all rolling. We followed the instructions in the manual, which were also the instructions given to us by the RV dealer who did the installation. One hour and a half after we left, the Jeep started smoking. A truck driver who passed our vehicle pulled off the side of the road yelled that the parking brake was on and needed to be turned off. Upon checking, there were two flat, chewed up tires. We were towed to a tire dealer in Ellijay GA to have repaired. We have one of the tires. That night, we found a Jeep salesman from 2017 on YouTube explaining the parking brake had to be disengaged to make sure there were no problems in flat towing. This was the first we had heard of this problem. We checked in the manual, and the only mention was that the electronic parking brake can be disengaged. No other warning. When we got home, we had the Jeep into the dealer. They could find nothing wrong with the parking brake system. They DROVE the car, but dd not flat tow it. The person at the tire store showed us how the tire was worn and torn up in a small area, probably caused by the parking brake engaging. Since we were not in the car and the car worked fine for an hour and 1/2 (not to mention the entire way down from Cincinnati to Dawsonville), we believe the parking brake engaged by itself as we drove through the mountains.

Components: POWER TRAIN

June 11, 2021
NHTSA ID Number: 11421394
Consumer Location: MUSCLE SHOALS, AL
VIN: 1c4pjlab5hw****

Summary of Complaint

My daughter was driving her car. It started "jerking". She pulled into a parking lot because she was worried. Her granddad went to pick it up and it drove fine for him. He said the parking brake was on- she did NOT put the parking brake on. I drove it down the street the next day- it jerked then also- and then stopped in the middle of the road. I was able to get it started back up and pull into my driveway. The next day my husband got it towed to a repair shop. It wouldn't work at all! The shop says it needs the transmission rebuilt or a new one. I feel my daughter's safety was at risk, because she is a newly turned 16 year old driver. If she had been driving it when it completely stopped it could have been bad. There were no warning lamps or messages beforehand- except that the parking brake was on- when it was not.

Components: ELECTRICAL SYSTEM UNKNOWN OR OTHER

June 04, 2021
NHTSA ID Number: 11420826
Consumer Location: CHICAGO, IL
VIN: 1C4PJMCBXHW****

Summary of Complaint

SERVICE SHIFTER. The Shift Bezel keeps going out. I reading that is happening to a lot of other people only had this car 2 months. The gear shifter Bezel lights up all red and service shifter shows up on the dashboard.

Components: POWER TRAIN

June 07, 2021
NHTSA ID Number: 11420055
Consumer Location: COLLIERS, WV
VIN: 1C4PJMDS5HD****

Summary of Complaint

Randomly weekly multiple times the car screen says service shifter across dash screen. Which causes most of the gauges to be hidden and a huge distraction. The car will not stop saying this message until you pull over and shut it off. After restarting the car is back to normal. I contacted local dealer about this issue multiple times and they said they know of the issue happening to this model but there is no fix for it at this time.

Components: ENGINE

April 30, 2021
NHTSA ID Number: 11420061
Consumer Location: GLENWILLOW, OH
VIN: 1C4PJMBS2HW****

Summary of Complaint

Vehicle has 42,000 miles on it passenger side front exhaust pipe has broken at the flex joint. Vehicle is strictly road driven and garaged when not in use. Part# 68110128AC

Components: POWER TRAIN UNKNOWN OR OTHER

March 24, 2021
NHTSA ID Number: 11420206
Consumer Location: RICHMOND, CA
VIN: 1C4PJLCB6HW****

Summary of Complaint

Hello, In March I received a performed recall W84 for my 2017 Jeep Cherokee. A recall W84 the PCM and TCM modules. Since then I have had on the cluster a warning light which came on stating 'Service Shifter'. When this happened, all the lights on the shifter turned red. This happened when driving. This was a intermittent issue that was becoming more consistent. I went to McKevitt for reparation. It costed me $735! $360 for diagnosis, $120 for parts and $235 for labor!

Components: ENGINE

May 23, 2021
NHTSA ID Number: 11418449
Consumer Location: PEORIA, IL
VIN: 1C4PJLAB6HW****

Summary of Complaint

When breaking or turning on multiple occasions the vehicle shifts into neutral and turns off. It then stalls until it is switched on again.

Components: ELECTRICAL SYSTEM

May 18, 2021
NHTSA ID Number: 11417608
Consumer Location: LINCOLN PARK, MI
VIN: 1c4pjldb9hw****

Summary of Complaint

Went to start my car and it didn't start. There was no cranking at all. Took it to the mechanic after jumping car. Mechanic called back few hours later. Said electrical is draing the power. Lucky I didn't loose my alternator. There was no one hurt and no sign of this happening before hand. Only the mechanic i took it too has checked it

Components: POWER TRAIN ELECTRICAL SYSTEM

May 15, 2021
NHTSA ID Number: 11417387
Consumer Location: Unknown
VIN: 1C4PJLCS1HW****

Summary of Complaint

At traffic stop light, vehicle transmission disengaged and acted as though in a neutral or park position even though shift position was in drive. Warning lights indicated "Service Shifter". Placed shifter into park and turned off engine. Restarted and placed shifter into drive. Appeared to drive normally to destination. Next engine start, warning indicator of Service Shifter returned with no apparent drive issues. Next engine start, warning indicator did NOT appear.

Components: POWER TRAIN ELECTRICAL SYSTEM

May 08, 2021
NHTSA ID Number: 11416216
Consumer Location: HEMET, CA
VIN: 1C4PJLABXHW****

Summary of Complaint

SERVICE SHIFTER APPEARS ON DASH BOARD. CAR KEEPS STALLING AND TELLS ME TO TO PUT IN SHIFT GEAR. I HAVE TO PULL OVER AND RESTART MY CAR

Components: PARKING BRAKE

November 01, 2019
NHTSA ID Number: 11416008
Consumer Location: BEDMINSTER, NJ
VIN: 1C4PJMCS7HW****

Summary of Complaint

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE PARKING BRAKE ENGAGED INDEPENDENTLY, WHILE DRIVING AT LOW SPEEDS. THE CONTACT STATED THAT ON ONE OCCASION THE BRAKE ENGAGED WHILE DRIVING AT 25 MPH. THE VEHICLE WAS TAKEN TO FLEMINGTON DODGE JEEP (204 HIGHWAY 202/31, FLEMINGTON, NJ 08822, (800)796-9902). THE DEALER INSPECTED THE STAR CONNECTORS AND FOUND MULTIPLE PINS WITH CORROSION. THE DEALER CLEANED THE STAR CONNECTER AND ADDED DI-ELECTRIC GREASE TO THE CONNECTORS. THE IPE AND IP3 HAD LOSE PINS IN THE CONNECTORS. THE PINS WAS REPAIRED AND SECURED INTO THE CONNECTOR HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE DEALER REFUSED TO PROVIDE THE CONTACT WITH FURTHER ASSISTANCE. THE VEHICLE WAS ALSO TAKEN TO WELSH JEEP CHRYSLER (36 DUMONT RD, FAR HILLS, NJ, 07931, (908)234-0109) TO BE DIAGNOSED. THE MECHANIC DETERMINED THAT THE PARKING BRAKE WAS ENGAGING INDEPENDENTLY. ADDITIONALLY, THE MECHANIC DETERMINED THAT THE FOUR-STAR CONNECTORS AND PLUGS WERE INCORRECTLY CONNECTED AND THERE WAS NO DE-ELECTRIC GREASE ON THE CONNECTORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,994.

Components: POWER TRAIN

April 30, 2021
NHTSA ID Number: 11415565
Consumer Location: COLUMBUS, OH
VIN: 1C4PJMAB3HW****

Summary of Complaint

DRIVING 45MPR SERVICE SHIFTER LIGHT COMES ON, ALL GEARS P.R.N,D L LIGHTS COMES ON CAR JERKS WHEN POSITIONING IN AND OUT OF PARK

Components: POWER TRAIN

May 04, 2021
NHTSA ID Number: 11415114
Consumer Location: MONUMENT, CO
VIN: 1C4PJMBS4HW****

Summary of Complaint

'SERVICE SHIFTER' MESSAGE COMES ON AND ALL LIGHTS LIGHT UP ON THE SHIFTER WHILE DRIVING.

Components: POWER TRAIN ELECTRICAL SYSTEM

April 22, 2021
NHTSA ID Number: 11415154
Consumer Location: FREDERICK, MD
VIN: 1C4PJMBS3HW****

Summary of Complaint

THE "SERVICE SHIFTER" COMES ON AT RANDOM TIMES. THE VEHICLE MUST BE RESTARTED TO CLEAR THE CODE.

Components: POWER TRAIN

April 29, 2021
NHTSA ID Number: 11414465
Consumer Location: CARTERSVILLE, GA
VIN: 1C4PJLAB9HW****

Summary of Complaint

MY 2017 JEEP CHEROKEE DISPLAYS "SERVICE SHIFTER". I'VE SEEN MULTIPLE ONLINE REVIEWS/COMPLAINTS FOR THE SAME ISSUE, YET THIS $900 TO REPAIR ISSUE HAS NOT BECOME A RECALL. WHAT RECOURSE DO WE ALL HAVE AND WHY WON'T JEEP FIX THIS ONGOING PROBLEM? THE MESSAGE HAS BEEN GOING ON/OFF INTERMITTENTLY SINCE I BOUGHT THE VEHICLE IN 2019, HOWEVER, AT THAT TIME, THE SERVICE DEPARTMENT SAID IT PROBABLY WASN'T CRITICAL TO HAVE IT REPAIRED AT THAT TIME. NOW, THEY'RE SAYING THE SHIFTER NEEDS TO BE REPLACED.

Components: UNKNOWN OR OTHER

April 20, 2021
NHTSA ID Number: 11414290
Consumer Location: PORTER, TX
VIN: 1C4PJLCB8HW****

Summary of Complaint

SERVICE SHIFTER LIGHT KEEPS COMING ON.

Components: STEERING ELECTRICAL SYSTEM ENGINE

April 05, 2021
NHTSA ID Number: 11413493
Consumer Location: NORTH BROOKFIELD, MA
VIN: 1C4PJMAB9HW****

Summary of Complaint

JEEP WILL STALL WHILE DRIVING. ENGINE WILL SHUT OFF, LOSE POWER STEERING, CANNOT ACCELERATE TO TRY TO GET OUT OF HARMS WAY, BATTERY, OIL AND ENGINE LIGHT WILL COME ON AND RECEIVE A MESSAGE SAYING TO "SHIFT TO PARK OR NEUTRAL TO START THE VEHICLE". IF YOU WANT A COUPLE MINUTES THE JEEP STRUGGLE TO TURNOVER BUT EVENTUALLY WILL. THIS IS EXTREMELY DANGEROUS AND THIS VEHICLE NEEDS TO BE RECALLED IMMEDIATELY!!!! THIS IS A MAJOR SAFETY ISSUE!!! IT HAS HAPPENED TO ME 6 TIMES IN THE PAST 3 WEEKS. IT HAPPENS WHILE DRIVING AND OCCURS WITHOUT WARNING ON ANY STREET OR HIGHWAY, TURNING OR BRAKING.

Components: UNKNOWN OR OTHER

April 10, 2018
NHTSA ID Number: 11413395
Consumer Location: DELCO, NC
VIN: 1C4PJLAB6HW****

Summary of Complaint

SERVICE SHIFTER LIGHT FREQUENTLY ON.

Components: UNKNOWN OR OTHER

April 16, 2021
NHTSA ID Number: 11413130
Consumer Location: WEST JEFFERSON, OH
VIN: 1C4PJMJS7HW****

Summary of Complaint

SERVICE SHIFTER CONTINUES TO POP UP

Components: STEERING POWER TRAIN UNKNOWN OR OTHER

March 18, 2021
NHTSA ID Number: 11406341
Consumer Location: STERLING, IL
VIN: 1C4PJMAS6HW****

Summary of Complaint

DOESN'T SEEM TO BE TURNING RIGHT. A LOT OF CLICKING MAKING NOISE WHEN I BACK UP. AND TURN WHEEL.

Components: POWER TRAIN ELECTRICAL SYSTEM ENGINE

April 03, 2021
NHTSA ID Number: 11406243
Consumer Location: CALUMET CITY, IL
VIN: 1C4PJLABXHW****

Summary of Complaint

THE CAR IS CONSTANTLY STALLING WHILE DRIVING AND THEN SHUTTING OFF IMMEDIATELY. IT DOESN'T MATTER IF I AM ON THE EXPRESSWAY OR SIDE STREETS. THIS HAS NOW HAPPENED TWO DAYS IN A ROW. IT IS VERY DANGEROUS! LITERALLY HAVE TO SIT STRANDED IN A PLACE UNTIL THE CAR STARTS BACK UP. YESTERDAY APR 2, 2021, IT STALLED IN THE MIDDLE OF 57TH AND COTTAGE GROVE IN CHICAGO AND TODAY APT 3, 2021, IT STALL ON INTERSTATE 80 AT THE CALUMET EXIT HEADING WEST, WITH MY CHILD IN THE CAR... REGULAR MAINTENANCE HAS BEEN DONE. NEW OIL CHANGE AND STILL STALLS AND SHUTS OFF. IT'S HAPPENING ONCE A WEEK AND THE DEALERSHIP ACTS LIKE THEY HAVE NO IDEA. TAKING IT BACK TO THE DEALERSHIP FOR AN APPOINTMENT ON 4/13!

Components: POWER TRAIN ELECTRICAL SYSTEM

March 31, 2021
NHTSA ID Number: 11405989
Consumer Location: DUBLIN, OH
VIN: 1C4PJLCB2HW****

Summary of Complaint

OUR SERVICE SHIFTER LIGHT STARTED COMING ON PERIODICALLY AT AROUND 20K MILES. IT HAS HAPPENED NO LESS THAT 10 TIMES NOW. THIS IS PROBLEMATIC SINCE IT WILL HAPPEN WHILE DRIVING AND THE POWERTRAIN WILL SHIFT INTO NEUTRAL CAUSING THE DRIVER TO HAVE TO PULL OVER WHILE IN TRAFFIC. I TALKED TO THE JEEP DEALER WHO SAID THIS IS OUT OF THE BUMPER TO BUMPER 3 YEAR/36K WARRANTY AND NOT COVERED BY THE POWERTRAIN WARRANTY. WHEN THIS HAPPENS THE SERVICE SHIFTER LIGHT COMES ON AND THE GEAR SHIFT LIGHTS ARE ALL RED,P,R,N,D, THE VEHICLE LOSES POWER AND GOES NUETRAL. THERE ARE HUNDREDS OF POSTS ABOUT THIS ISSUE. SEE HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296 . HOW CAN THIS NOT BE A RECALL OR COVERED UNDER POWERTRAIN WARRANTY? DOES MY TEENAGE DAUGHTER NEED TO HAVE THIS HAPPEN AND THEN GET PLOWED INTO BY A TRUCK TO MAKE YOU OR JEEP TAKE ACTION? PLEASE DO WHAT IS RIGHT AND SAFE FOR ALL OF US JEEP OWNERS EXPERIENCING THIS ISSUE.

Components: UNKNOWN OR OTHER

April 01, 2021
NHTSA ID Number: 11405998
Consumer Location: REDFORD, MI
VIN: 1C4PJMDB7HW****

Summary of Complaint

WHEN DRIVING MY SERVICE SHIFTER LIGHT COMES ON ALL THE GEARS ARE LITE UP RED THE PARK REVERSE NEUTRAL AND DRIVE I HAVE TO PULL OVER KILL THE ENGINE THEN WAIT A FEW SECONDS THEN RESTART IT BUT IT CONTINUE TO COME ON AT LEAST 2 TIMES A DAY THROUGH OUT THE WEEK

Components: VEHICLE SPEED CONTROL ENGINE

March 19, 2021
NHTSA ID Number: 11405275
Consumer Location: INCHELIUM, WA
VIN: 1C4PJMCB3HW****

Summary of Complaint

WHILE DRIVING ON HWY 395 TRAVELING NORTH FROM SPOKANE, WA, WITH CRUISE CONTROL SET AT 60 MPH, AFTER CRESTING A LOW HILL AND DESCENDING THE HILL MY CAR'S ENGINE BEGAN RACING THE RPM WENT TO 4500 RPM AND I COULDN'T GET IT TO SLOW DOWN OR STOP BY BRAKING OR CHANGING THE CRUISE CONTROL. MY CAR GOT TO 80 MPH WHEN I FINALLY GOT THE CRUISE CONTROL TO DISENGAGE BY PRESSING CANCEL AGAIN WHILE BRAKING. THIS IS THE SECOND TIME THIS HAS HAPPENED. IT'S VERY SCARY. I'M AFRAID TO USE THE CRUISE CONTROL IN MY CAR.

Components: POWER TRAIN

March 20, 2021
NHTSA ID Number: 11405104
Consumer Location: HIDALGO, TX
VIN: 1C4PJLCBXHW****

Summary of Complaint

WHEN ACCELERATING IT FEELS LIKE THE ENGINE IS NOT SENDING ENOUGH POWER AS IF THE TRANSMISSION WAS ON A HIGHER GEAR AND ALSO THUDS AS IF THE TRANSMISSION WAS HAVING TROUBLE SHIFTING.

Components: ENGINE

March 22, 2021
NHTSA ID Number: 11404557
Consumer Location: BARDSTOWN, KY
VIN: 1C4PJMCB2HW****

Summary of Complaint

THE JEEP HAS 42K MILES. RECENTLY THE CAR SUDDENLY, WITHOUT ANY WARNING JUST QUIT WHILE DRIVING IN TRAFFIC. THIS WAS THE SECOND TIME IN 3 WEEKS THIS HAPPENED. 5K MILES AGO I GOT AN SYNTHETIC OIL CHANGE GOOD FOR 10K MILES. AT APPROX. 5K MILES WAS WHEN THE ENGINE STARTED TO DIE. I CONTACTED DEALER IN ELIZABETHTOWN KY AND EXPLAINED WHAT HAD HAPPENED. HE APPARENTLY WAS AWARE THAT FOR EVERY 1K MILES, A QUART OF OIL WAS USED. THIS WAS NEVER TOLD TO ME AND YET KNOWING THIS, THE DEALER TOLD ME I HAD TO HAVE THE 10K MILE OIL KNOWING I WOULD NEVER REACH THAT. HE SAID THERE WAS SOME TYPE OF RECALL ON A SENSOR THAT UNTIL THEY COULD SCHEDULE ME IN, I NEEDED TO POUR OIL INTO THE ENGINE WHICH I DID. MY LIFE WAS PLACED IN DIRE JEOPARDY. AND I WAS NEVER MADE AWARE OF THIS OBSCENE USAGE OF OIL BY THIS MODEL. IF THE ENGINE BLOCK HAD CRACKED DUE TO THIS-THAN WHAT?

JEEP CHEROKEE Sold

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