Components: POWER TRAIN
May 03, 2021
TBD
Condition
Starts
Damage
Collision
Title
Salvage
| Rearview Video Systems | Yes |
|---|
| Dynamic Head Restraints | Not Available |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Pelvis | Rear Seat |
| Pelvic/Torso | Driver, Front Passenger |
| Knee | Driver, Front Passenger |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Not Available |
| Safety Power Windows (Anti-Pinch) locations | Not Available |
| NHTSA ID Number: | 11414901 |
|---|---|
| Consumer Location: | ROSEBUD, TX |
| VIN: | 1C4PJMDS9FW**** |
SERVICE TRANMISSION WARNING COMES ON WHILE DRIVING BUT NO CHANGE IN PERFORMANCE. THEN I HAD THE RECALL NOTICE SOFTWARE UPDATE...LESS THAN A MONTH LATER, THE SERVICE TRANSMISSION WARNING CAME ON WHILE PARKED AND COULD NOT GET CAR TO START OR SHIFT WHEN IT FINALLY DID START. THEN..ALL OF OF SUDDEN IT WAS FINE.
| NHTSA ID Number: | 11281032 |
|---|---|
| Consumer Location: | OAKLAND, MD |
| VIN: | 1C4PJMDS9FW**** |
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
| NHTSA ID Number: | 11271114 |
|---|---|
| Consumer Location: | CHICAGO, IL |
| VIN: | 1C4PJMDS9FW**** |
WHEN I AM DRIVING ON THE STREET I ALWAYS FEEL A JERKING WHEN I ACCELERATE AFTER BRAKING. WHILE DRIVING ON THE HIGHWAY OR EXPRESSWAY WHEN I ACCELERATE I NOTICE A JERK AND WHEN I DECELERATE MY CAR SHAKES AND VIBRATES.
| NHTSA ID Number: | 11229348 |
|---|---|
| Consumer Location: | AZLE, TX |
| VIN: | 1**** |
LIFTGATE OPERATES INTERMITTENTLY. IT WILL GET TO THE POINT IF IT OPENS THEN IT WILL NOT CLOSE AND LATCH. THE VEHICLE WAS STATIONARY IN PARK DIDN'T MATTER IF THE ENGINE WAS ON OR OFF.
| NHTSA ID Number: | 11141492 |
|---|---|
| Consumer Location: | SIMPSONVILLE, SC |
| VIN: | 1C4PJMDS9FW**** |
THE CAR LURCHES FORWARD WHEN STOPPED AND HAS STARTED THE CAR HAS PHYSICALLY STARTED JUMPING FORWARD WHILE AND SEEM TO HAVE A LOT OF TROUBLE CHANGING FROM ONE GEAR TO THE NEXT. I HAD THE CAR IN WHEN I FIRST PURCHASED IT AND THEY COULD FIND NOTHING WRONG. IT HAS DONE THIS OFF AND ON SINCE I HAVE OWNED THE CAR.
| NHTSA ID Number: | 10935170 |
|---|---|
| Consumer Location: | BRONX, NY |
| VIN: | 1C4PJMDS9FW**** |
A WOBBLE IS FELT WHEN VEHICLE IS ACCELERATED FROM A DEAD STOP OR ROLLING START. IT USUALLY OCCURS BETWEEN 10 AND 20 MPH.
| NHTSA ID Number: | 10933785 |
|---|---|
| Consumer Location: | GURNEE, IL |
| VIN: | 1C4PJMDS9FW**** |
PURCHASED VEHICLE USED 9/17/2016. ON MONDAY 9/19/16 I PULLED OUT OF A PARKING SPOT AT WORK, PUT THE CAR INTO DRIVE AND FOUND THAT IT WOULDN'T MOVE. ALL OF THE SHIFT PANEL LIGHTS WENT ON, THE DASH FLASHED A SERIES OF ERRORS, AND THE CAR WAS IN WHAT APPEARED TO BE NEUTRAL. THIS WOULD HAPPEN 10 MORE TIMES BETWEEN 9/17 AND 11/19 TO BOTH ME AND THE SERVICE ADVISOR AT THE DODGE DEALERSHIP. AT ONE POINT IT WENT INTO THIS IMMOBILE STATE AS I BACKED OUT OF MY DRIVEWAY AT 6:30 A.M., LEAVING ME IN THE STREET WITH A CAR COMING FROM BEHIND. THIS PROBLEM REMAINS UN-RESOLVED AS OF 12/7/16. DEALER CAN'T FIND CAUSE. PROBLEM OCCURS MOST WHEN COLD AND SHIFTING FROM REVERSE TO DRIVE. *TR
| NHTSA ID Number: | 10929419 |
|---|---|
| Consumer Location: | HUNTINGTOWN, MD |
| VIN: | 1C4PJMDS9FW**** |
THE TRANSMISSION SLIPS, STALLS, HESITATES AT ACCELERATION AT ANY SPEED. PARTICULARLY WORRISOME WHEN TRAVELING ON HIGHWAYS WHEN IT JEOPARDIZES OUR SAFETY! HAPPENS CONTINUALLY DESPITE THE JEEP DEALERSHIPS ATTEMPTS TO REPAIR. STILL TELLING US IT IS A SOFTWARE ISSUE AND A DAY AFTER SERVICE PROBLEM CONTINUES. NO FIX.
| NHTSA ID Number: | 10785962 |
|---|---|
| Consumer Location: | WALLINGFORD, CT |
| VIN: | 1C4PJMDS9FW**** |
JEEP 2015 CHEROKEE STALLED WHILE IN MOTION IN HIGH SPEED LANE OF HIGHWAYIN HEAVY TRAFFIC. UPON RESTARTING, CAR WAS STUCK SOMEWHERE AROUND 3RD OR 4TH GEAR. ENGINE WAS SKIPPING.
| NHTSA ID Number: | 10779041 |
|---|---|
| Consumer Location: | MONUMENT, CO |
| VIN: | 1C4PJMDS9FW**** |
THE VEHICLE HESITATES WHEN STARTING FROM A STOP OR ACCELERATING FROM A TURN OR OTHER SLOWING. WHEN I ADD POWER THE VEHICLE WILL LURCH FORWARD SOMETIMES SQUEALING THE TIRES. THIS IS PARTICULARLY DANGEROUS WHEN TURNING LEFT AHEAD OF ONCOMING TRAFFIC. THE VEHICLE HESITATES WHILE ACCELERATING TO PASS OR MERGE INTO HIGHWAY TRAFFIC. THE TRANSMISSION SOFTWARE HAS BEEN UPDATED BUT THE PROBLEM WAS MADE WORSE. THE TRANSMISSION HAS BEEN REPLACED BY JEEP/CHRYSLER BUT THE PROBLEM REMAINS. THE CHRYSLER SERVICE REPRESENTATIVE TOLD ME THAT THE VEHICLE IS DESIGNED TO NOT SHIFT INTO FIRST GEAR UNLESS IT COMES TO A COMPLETE STOP. THIS CAUSES THE VEHICLE TO "BOG DOWN" WHEN COMING OUT OF A TURN. THIS IS VERY TROUBLING WHEN TURNING LEFT AHEAD OF ONCOMING TRAFFIC. THE NATURAL REACTION IS TO ADD POWER. THIS CAUSES THE TRANSMISSION TO SHIFT INTO FIRST GEAR AND LURCH THE VEHICLE FORWARD. I'VE MADE A COMPLAINT THRU THE CHRYSLER CUSTOMER CARE CENTER. AFTER ANOTHER VISIT TO THE DEALERSHIP I WAS TOLD "THE VEHICLE IS PERFORMING AS DESIGNED." IF THAT IS THE CASE THEN WHY DID THEY REPLACE THE TRANSMISSION? THIS VEHICLE IS NOT SAFE TO DRIVE.
| NHTSA ID Number: | 10747442 |
|---|---|
| Consumer Location: | WALLINGFORD, CT |
| VIN: | 1C4PJMDS9FW**** |
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE COMING TO A STOP AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT STATED THAT THE START SYSTEM DISENGAGED AFTER THE FAILURE, BUT THE VEHICLE STILL STALLED WHILE DRIVING AT VARIOUS SPEEDS. THE BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TURNED OFF AND WAS ABLE TO RESTART AFTER THE THIRD ATTEMPT. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,200.
| NHTSA ID Number: | 10662693 |
|---|---|
| Consumer Location: | JANESVILLE, WI |
| VIN: | 1C4PJMDS9FW**** |
VEHICLE WAS TRAVELING ON INTERSTATE HIGHWAY WHEN SERVICE TRANSMISSION LIGHT CAME ON IN THE STORED MESSAGES, THEN THE MALFUNCTION INDICATOR LIGHT AND SERVICE ENGINE LIGHT CAME ON. WITHIN MINUTES, DRIVEABILITY ISSUES BECAME APPARENT WITH NO ACCELERATION AND SLIPPING GEARS/UNABLE TO SHIFT INTO GEARS. ONCE THE CAR SLOWED/STOPPED, THE VEHICLE WAS UNABLE TO SHIFT INTO LOWER GEARS TO MOVE. THE VEHICLE HAD RECEIVED THE P56 RECALL TO UPDATE THE COMPUTER SOFTWARE TO THE TRANSMISSION CONTROL MODULE ONE MONTH PRIOR TO THIS INCIDENT. *TR
| NHTSA ID Number: | 10662691 |
|---|---|
| Consumer Location: | JANESVILLE, WI |
| VIN: | 1C4PJMDS9FW**** |
VEHICLE HAD DRIVEABILITY ISSUES WITH TRANSMISSION SLIPPING IN LOWER GEARS. CAR HAS RECEIVED THREE SOFTWARE UPDATES TO TRANSMISSION CONTROL MODULE PRIOR TO THIS INCIDENT. *TR
| NHTSA ID Number: | 11420521 |
|---|---|
| Consumer Location: | SPRING, TX |
| VIN: | 1c4pjldb9fw**** |
No previous issues with the vehicle until this incident. That morning on my way to work my check engine light came on. I called my husband and he said he would check it out that evening. Got to work fine. When I went to go home from work my car was acting strange. The ac or blower and the radio wouldn’t come on at all until after about 15 minutes of driving. About 5 minutes later my brakes wouldn’t work at all trying to stop at a light and I ended up crashing into a car that was completely stopped while going about 35mph. My front collision detection didn’t go off until I was about an inch away from the vehicle and the automatic emergency brake didn’t engage either and normally if a car is turning slowly 30 ft ahead it will slam on the brakes. Nothing worked and I am terrified to continue driving this vehicle.
| NHTSA ID Number: | 11419745 |
|---|---|
| Consumer Location: | EWING, NJ |
| VIN: | 1C4PJMCB2FW**** |
When I go to pull out of a street The car just stop. I have my feet on the gas but it will not move, once I am in the street and also while in traffic it will not move even when foot on the gas I tried to explain to them at the car dealer where I took it. But I was charged 600 bucks for something else I guess this car is dangerous very dangerous I done almost had so many near missed accidents with this vehicle.
| NHTSA ID Number: | 11419602 |
|---|---|
| Consumer Location: | POTTSTOWN, PA |
| VIN: | 1c4pjmcs1fw**** |
Didn't cause an incident yet but I don't know if it could. The start/stop thing keeps becoming unavailable.
| NHTSA ID Number: | 11419657 |
|---|---|
| Consumer Location: | WATERFORD, MI |
| VIN: | 1C4PJMCS0FW**** |
Vehicle shut off while driving, happen twice in the middle of the road. No warning signs. Took to auto shop to tell me its electrical issues, only dealership can fix it but I got charged $220 dollar. Seeing multiple complaint of same issue but there is no recall.
| NHTSA ID Number: | 11419481 |
|---|---|
| Consumer Location: | SIOUX CITY, IA |
| VIN: | **** |
The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle loss motive power, without warning. The failure recurred several times. The cause of the failure was not yet determined. The vehicle was not repaired. The local dealer was notified of the failure. The manufacturer was not yet contacted. The VIN was not available. The failure mileage was 83,700.
| NHTSA ID Number: | 11418697 |
|---|---|
| Consumer Location: | LYNCHBURG, VA |
| VIN: | 1C4PJMCB6FW**** |
Driving 70 miles an hour down highway my cars transmission light came on. Lost power to car. Pulled over and restarted car. Drove to side road where again lost all power. Had to sit in a tight blind curve to restart car. With my child in the car. This car is not old and should not have this issue. There are numerous other complaints about the same issue on 2014 and 2015 model. It is actually stated that 2015 has more complaints. And yet, jeep has done nothing to fix it.
| NHTSA ID Number: | 11417645 |
|---|---|
| Consumer Location: | EL PASO, TX |
| VIN: | 1C4PJLDBXFW**** |
THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING 60 MPH, THE SERVICE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE LOSS MOTIVE POWER AND FAILED TO RESPOND WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND WAITING FOR A WHILE BEFORE PROCEEDING. AFTER APPROXIMATELY A MILE OF DRIVING, THE FAILURE RECURRED. THE CONTACT PULLED OVER, WAITED FOR A WHILE BEFORE PROCEEDING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA Campaign Number: 16V529000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.
| NHTSA ID Number: | 11416248 |
|---|---|
| Consumer Location: | NEW ORLEANS, LA |
| VIN: | 1C4PJLDS6FW**** |
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED WHILE OPERATING THE VEHICLE, THERE WAS AN ODOR OF BURNING ENGINE OIL WITH A KNOCKING SOUND COMING FROM THE ENGINE. THE CONTACT STOPPED TO INSPECT SMOKE COMING FROM UNDER THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
| NHTSA ID Number: | 11414203 |
|---|---|
| Consumer Location: | WHEELING, WV |
| VIN: | 1C4PJMBS7FW**** |
WHILE DRIVING ON A CITY STREET MAKING A LEFT HAND TURN AFTER SLOWING DOWN AT A TRAFFIC LIGHT THE SERVICE 4WD POPPED UP ON THE DASHBOARD. THERE WAS NO NOISE OR INDICATION OF AN ISSUE UNTIL THE SERVICE NOTIFICATION POPPED UP. I PULLED INTO A PARKING LOT AND CALLED THE DEALERSHIP. I DESCRIBED THE SITUATION AND WHEN ASKED IF THE CAR WAS DRIVABLE I WAS TOLD YES. I WENT INTO A STORE FOR ABOUT 20 MINUTES. WHEN I TURNED THE CAR BACK ON THE NOTIFICATION DID NOT APPEAR. I DROVE APPROXIMATELY 9 MILES ON INTERSTATE AND ANOTHER CITY ROAD TO HOME. WHEN I BACKED INTO MY GARAGE THE NOTIFICATION POPPED BACK UP AND I ALSO SAW A FRESH OIL SPOT ON THE GARAGE FLOOR. WHEN I LOOKED UNDER THE CAR I SAW THE REAR DIFFERENTIAL CASE WAS CRACKED ALL THE WAY AROUND. THE CAR WAS WELL MAINTAINED, GARAGE KEPT AND DRIVEN INTERSTATE AND PAVED CITY STREETS. THE MECHANIC WHO DID THE REPAIR FELT THE PART SHOULD HAVE NOT FAILED AND THE FAILURE WAS CAUSED BY A MECHANICAL DEFECT. I DO HAVE THE DEFECTIVE PART THAT WAS REMOVED FROM THE VEHICLE AFTER IT WAS REPAIRED
| NHTSA ID Number: | 11413056 |
|---|---|
| Consumer Location: | CLINTON, MD |
| VIN: | 1C4PJMDSXFW**** |
SERVICE SHIFTER ERROR- WARNING LIGHT APPEARS. ALL OF THE GEAR LIGHTS ARE LIT SIMULTANEOUSLY. THEY WON'T TURN OFF UNTIL I RESTART THE JEEP (2015 CHEROKEE) ONLY TO START A SHORT TIME LATER. THIS HAPPENS WHEN THE CAR IS IN MOTION AND HAS OCCURRED ON STREETS.
| NHTSA ID Number: | 11406719 |
|---|---|
| Consumer Location: | JACKSONVILLE BEACH, FL |
| VIN: | 1C4PJLCB7FW**** |
I WAS DRIVING AND THE JEEP DIED ON THE ROAD. THIS HAPPENED 2 DAYS (APRIL 4 & 5TH, 2021) IN A ROW. NO WARNING LIGHTS. I HAD TO REMOVE THE KEY AND OPEN THE DOOR TO RESET THE SYSTEM AND THEN IT FINALLY RESTARTED. TIRES PLUS REPORTS NO CODES WHEN DIAGNOSING. WAITING TO HEAR FROM JEEP.
| NHTSA ID Number: | 11406376 |
|---|---|
| Consumer Location: | OKLAHOMA CITY, OK |
| VIN: | 1C4PJMCS3FW**** |
MY CAR JUMPS FORWARD WHILE DRIVING AND REVERSING. RECENTLY BACKING OUT OF MY DRIVEWAY MY CAR JUMPED AND I HIT MY MAILBOX. THE JUMPING IS A BIG JUMP FORWARD THAT THE CAR FEELS LIKE I HIT SOMETHING EVERYTIME. IT JUMPS TYPICALLY EVERY OTHER DAY WHILE DRIVING.
| NHTSA ID Number: | 11406317 |
|---|---|
| Consumer Location: | RICHMOND, VA |
| VIN: | 1C4PJLCB1FW**** |
THE VEHICLE STALLS AND LOOSES POWER. THUMPING IN CERTAIN GEARS. STALLS AND THEN JERKS FORWARD . SOMETIMES DOES NOT WANT TO PICK UP SPEED EVEN WHEN HITTING GAS. THIS HAPPENS MOSTLY ON CITY STREETS. RIDES SMOOTH WHEN ON HIGHWAY GOING HIGH SPEEDS. AT LOW SPEEDS JERKS AND STALLS. ALSO GAS TANK LIGHT KEEPS COMING ON NO ONE IS ABLE TO FIX IT FIGURE OUT WHAT'S WRONG.
| NHTSA ID Number: | 11405642 |
|---|---|
| Consumer Location: | HUTTO, TX |
| VIN: | 1C4PJMBS0FW**** |
THE OIL COOLING PART BROKE ON MY JEEP CHEROKEE, I NOTICED AN INORDINATE AMOUNT OF OIL ON THE DRIVEWAY, BUT NONE OF MY 'ENGINE ISSUE WARNINGS' CAME UP SO IT MUST'VE BEEN IN THE LAST COUPLE MILES BEFORE I NOTICED THE PUDDLE ON MY DRIVEWAY. M Y MECHANIC SAID THAT HE'S SEEN THE PROBLEM ON A FEW CARS AND TRUCKS BEFORE REPAIRING MY JEEP. THE STRANG THING IS THE PART WAS BACK ORDERED. IT TOOK 2 AND 1/2 WEEKS TO GET THE PART, AND HIS PARTS DEALER HAD ORDERED 60. MY JEEP IS 2015, BUT HAS ONLY 33,000 MILES ON IT. THE SERVICE CONTRACT HOLDER IS TRYING NOT TO ALLOW THE CLAIM. BUT I WILL USE THE INFORMATION HERE AND ELSEWHERE TO TRY TO CONVINCE THEM OTHERWISE. .
| NHTSA ID Number: | 11404497 |
|---|---|
| Consumer Location: | VOLANT, PA |
| VIN: | 1C4PJMCS6FW**** |
I WAS AT A VERY BUSY INTERSECTION GETTING READY TO TURN LEFT AND WHEN THE LIGHT TURNED GREEN THE AUTO START CAUTIOUS SYMBOL SHOWED UP ON THE DASH AND THE ALL THE LIGHTS CAME ON RIGHT BEFORE MY CAR COMPLETELY SHUT OFF. I HAD TO PUT ON MY HAZARDS BECAUSE I WAS AFRAID OF GETTING HIT. PUT THE JEEP INTO PARK AND RESTARTED THE VEHICLE. I PULLED OVER INTO A SHOPPING CENTER AND CHECKED TO MAKE SURE I WASN'T LEAKING ANYTHING AND TO GIVE IT TIME TO MAKE SURE IT WOULDN'T SHUT OFF AGAIN. THEN THE NEXT DAY IT WAS SHAKING REALLY BAD IN IDLE AND KEPT THROWING THE SAME AUTO START CAUTION LIGHT ON THE DASH. THEN HAD A CHECK ENGINE LIGHT. WHEN TAKEN TO MECHANIC SPARK PLUGS AND COIL PACK FOR CYLINDER 2 WERE CHANGED BUT PROBLEM PERSISTS.
| NHTSA ID Number: | 11404123 |
|---|---|
| Consumer Location: | VIERA, FL |
| VIN: | 1C4PJLAB8FW**** |
AIR BAG LIGHT CONTINUES TO POP UP EVERY FEW MONTHS. THE JEEP HAS HAD THIS PROBLEM SINCE I FIRST PURCHASED IT IN 2015.
| NHTSA ID Number: | 11403864 |
|---|---|
| Consumer Location: | ANTIOCH, IL |
| VIN: | 1C4PJLCB6FW**** |
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V826000 (ELECTRICAL SYSTEM, STRUCTURE) AT ANTIOCH CHRYSLER DODGE JEEP RAM (105 IL-173, ANTIOCH, IL 60002) HOWEVER, THE WATER SHIELD THAT WAS REPLACED FOR THE LIFTGATE MODULE, MELTED AND DAMAGED THE WIRING. THE CONTACT STATED THAT HIS SON NOTIFIED HIM THAT THE LIFTGATE STOPPED WORKING. THE VEHICLE WAS TAKEN TO ANTIOCH CHRYSLER DODGE JEEP RAM (105 IL-173, ANTIOCH, IL 60002) AND RAY CHRYSLER DODGE JEEP RAM (23 US-12, FOX LAKE, IL 60020) WHERE THE DEALERS INFORMED THE CONTACT THAT THEY WOULD NOTIFY THE MANUFACTURER OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER SENT OUT A THIRD-PARTY INSPECTOR TO INSPECT THE FAILURE. THE MANUFACTURER MAILED THE CONTACT A LETTER THAT INFORMED HIM THAT FROM THE INSPECTION, THERE WAS NO MANUFACTURE DEFECT FOUND, AND NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 130,000.
| NHTSA ID Number: | 11403902 |
|---|---|
| Consumer Location: | WALPOLE, MA |
| VIN: | 1C4PJMDS8FW**** |
THIS JEEP HAS 90K MILES ON IT. WE NOTICED A VERY SEVERE OIL LEAK AND DISCOVERED THAT OIL WAS LEAKING OUT OF THE ENGINE OIL COOLER FILTER HOUSING ADAPTER. AFTER DOING SOME RESEARCH IT WAS DISCOVERED THAT THIS IS A VERY COMMON PART TO MALFUNCTION. OIL IS LEAKING ON TO THE MANIFOLD AND ENGINE BLOCK. THIS COULD CAUSE A FIRE IF IGNORED. THE REPLACEMENT PART HAS BEEN BACK-ORDERED AND WE ARE UNABLE TO DRIVE THE VEHICLE.
| NHTSA ID Number: | 11403653 |
|---|---|
| Consumer Location: | CHARLEROI, PA |
| VIN: | 1C4PJMDS2FW**** |
MY 4WD UNAVAILABLE SERVICE REQUIRED LIGHT CAME ON WHILE DRIVING AND A LOUD KNOCKING/GRINDING SOUND AND SENSATION OCCURRED. I IMMEDIATELY CONTACTED THE DEALER. I WAS TOLD THERE IS AN ISSUE BUT NO RECALL YET. ONCE AT THE MECHANIC, HE TOLD ME THAT MY REAR DIFFERENTIAL EXPLODED AND SHATTERED THE CASE AND THERE WAS FLUID EVERYWHERE. HE TOLD ME THAT THIS IS A KNOWN ISSUE WITH THIS MODEL AND HE HAS PERSONALLY SERVICED VEHICLES WITH THE SAME ISSUE.
| NHTSA ID Number: | 11403154 |
|---|---|
| Consumer Location: | PLANO, TX |
| VIN: | 1C4PJLAB0FW**** |
THE JEEP CHEROKEE SPORT HAS A PROBLEM WITH THE PARKING BRAKE. I HAVE A 2015 AND SAYS NO RECALL BUT THERE SHOULD BE A RECALL. IT GETS STUCK ON NEUTRAL IN THE MIDDLE OF THE ROAD WHEN I AM PULLING OUT OF A PARKING SPACE. THERE ARE MULTIPLE PROBLEMS WITH THIS VEHICLE. I'VE TAKEN IT TO THREE DIFFERENT PEOPLE AND NO ONE KNOWS WHAT IS WRONG. THE CAR TURNS OFF IN THE MIDDLE OF THE ROAD WHILE I AM DRIVING WITH THE KIDS IN THE CAR! THIS IS A MAJOR SAFETY ISSUE!!!!
| NHTSA ID Number: | 11400429 |
|---|---|
| Consumer Location: | HUNTLEY, IL |
| VIN: | 1C4PJMCS7FW**** |
ATTEMPTING TO MAKE A LEFT TURN ONTO ROADWAY ACROSS TRAFFIC TRAVELING AT APPROX 45 MPH. THERE WAS A BREAK IN TRAFFIC. I ACCELERATED. THE CAR MOVED FORWARD, BUT WOULDN'T ACCELERATE. WOULD ONLY DO ABOUT 3 MPH NO MATTER WHAT I DID WITH THE GAS PEDAL. I NEARLY CAUSED A SERIOUS ACCIDENT. THE DEALER CLAIMS THAT IS NORMAL FOR THAT CAR IF YOU DON'T ALLOW IT TO WARM UP. THERE ARE MANY REPORTED PROBLEMS WITH THE 9 SPEED TRANSMISSION, BUT IT COULD ALSO BE THE CONTROL MODULE. THIS PROBLEM CAN BE REPRODUCED, BUT IS MORE PRONOUNCED WHEN THE WEATHER IS COLD. THE HESITATION IS LESS IN WARMER WEATHER. ONCE THE ENGINE WARMS UP, THERE IS STILL A HESITATION, BUT IT IS NOT AS SEVERE.
| NHTSA ID Number: | 11400073 |
|---|---|
| Consumer Location: | SAN JOSE, CA |
| VIN: | 1C4PJLCB1FW**** |
I BOUGHT MY 2015 JEEP CHEROKEE ABOUT A YEAR AGO AND LESS THAN A MONTH LATER I WAS ALREADY NOTICING THAT THE HEADLIGHTS WOULD DIM AS SOON AS I WOULD USE MY TURN SIGNAL. THIS CONTINUED FOR ABOUT A MONTH UNTIL I NOTICED THAT THE HEADLIGHTS WERE NOTICEABLY DIM ON BOTH SIDES. I NEEDED TO GET OUT OF MY CAR SEVERAL TIMES TO MAKE SURE THE HEADLIGHTS WERE EVEN ON. WHENEVER I AM DRIVING IN A LOW LIGHT AREA AT NIGHT IT IS INCREDIBLY DANGEROUS. SOMETHING NEEDS TO BE DONE ABOUT THIS BECAUSE THIS IS CLEARLY A DEFECT.
| NHTSA ID Number: | 11400217 |
|---|---|
| Consumer Location: | LANSING, MI |
| VIN: | 1C4PJMCB7FW**** |
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE SERVICE SHIFTER MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER, TURNED OFF AND RESTARTED THE VEHICLE, AND THE ERROR MESSAGE DISAPPEARED. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO CHAMPION CHRYSLER JEEP DODGE RAM OF LANSING (6525 W SAGINAW HWY, LANSING, MI 48917) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 122,833.
| NHTSA ID Number: | 11399731 |
|---|---|
| Consumer Location: | EWING, NJ |
| VIN: | 1C4PJMDS5FW**** |
TL* THE CONTACT'S SON OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT'S SON PULLED OFF TO THE SHOULDER OF THE HIGHWAY AND SHUT-OFF THE VEHICLE. HER SON WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE IT REMAINED IN THEIR POSSESSION. UPON INVESTIGATION, THE CONTACT LINKED HER SON'S FAILURE TO NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN). THE CONTACT CALLED ROUTE 1 CHRYSLER DODGE JEEP RAM OF LAWRENCEVILLE (2700 BRUNSWICK PIKE, LAWRENCE TOWNSHIP, NJ 08648) WHERE SHE WAS INFORMED THAT HER SON'S VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THE INFORMATION THE DEALER PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
| NHTSA ID Number: | 11399434 |
|---|---|
| Consumer Location: | TAMPA, FL |
| VIN: | 1C4PJMAB9FW**** |
FOR THE PAST THREE WEEKS THE CAR HAS BEEN SHOWING TRANSMISSION PROBLEMS BUT UNTIL RECENTLY THE TRANSMISSION REMAINED IN NEUTRAL AND FILED TO SHIFT TO ANOTHER GEAR. IT MAKES A LOUD CLANG SOUND WHEN SHIFTING GEARS AND AUTOMATICALLY SHUTS DOWN AFTER. THE PARKING BRAKE WOULDN'T DISENGAGE, A MESSAGE SAYING "SERVICE PARKING BRAKE" APPEARS ON SCREEN. WHEN ACCELERATING THE CAR DOES NOT RESPOND NORMALLY. THERE WAS ANOTHER MESSAGE SHOWING "TRANMISSION SERVICE" WHEN THE CAR WAS ON PARK AND THE CAR UNEXPECTEDLY SHIFT TO NEUTRAL AND MADE A LOUD ROAR ROUND JERKING FORWARD.
| NHTSA ID Number: | 11399110 |
|---|---|
| Consumer Location: | SAINT PAUL, MN |
| VIN: | 1C4PJMBS7FW**** |
AFTER THE RECALL 20V-343 IN AUG OF 2020 THE VEHICLE EXHIBITED THE FOLLOWING IN NOVEMBER WHILE DRIVE OVER 55MPH. THE MIL LIGHT CAME ON, COULD FEEL THE POWER TRAIN SWITCHED TO REAR WHEEL DRIVE AND ONCE PULLED OVER THE COMPUTER LOCKED THE TRANSMISSION INTO PARK. THE ENGINE CONTINUED TO RUN, THE BRAKE LITE LIT AND THE DISPLAY REPORTED ERROR OF "SERVICE TRANSMISSION". WE COULD NO LONGER SHIFT THE TRANSMISSION. LATER THE DEALER REPORTED METAL SHAVINGS IN THE TRANSFER CASE CALLED PTU ALONG WITH A SUBSTANCE LIKE CLUTCH MATERIAL. ON REPLACEMENT WE WERE CHARGED $3,200+ WITH A DELAY OF SEVERAL MONTHS AND TWO PTUS WERE ORDER AS THE REPLACEMENT DIDN'T MAKE IT OUT OF THE SHOP. ON REQUEST TO FCA THEY DENIED THE REIMBURSEMENT AS LISTED IN THE RECALL AS A "FIELD SERVICE" WE SUBMIT THE PAPER WORK IDENTIFYING THE VIN TIED TO THE RECALL, THE SERVICE WORK DESCRIBING THE DAMAGES AND AN IMAGE OF THE DASH CONFIGURATION AT THE TIME REFLECTING THE INTENDED PURPOSE OF THE SOFTWARE PATCH AS OUTLINED IN THE RECALL.
| NHTSA ID Number: | 11398824 |
|---|---|
| Consumer Location: | BOTHELL, WA |
| VIN: | 1C4PJMDS5FW**** |
PTU IS FAILING AFTER ONLY 30K MILES. NEEDS TO BE REPLACED AND FITS DESCRIPTION OF OTHER JEEP CHEROKEE 2014 - 2017 MODELS RECALLED WITH ACTIVE DRIVE II.
