Dynamic Head Restraints | Driver, Front Passenger |
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Head Restraint | Driver, Front Passenger, Rear Seat |
Advanced Belt Feature | Standard |
Adjustable Upper Belt Anchorage | Driver, Front Passenger |
Seat Belt Reminder System | Driver, Front Passenger |
Frontal Air Bag | Driver, Front Passenger |
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Curtain | Driver, Front Passenger, Rear Seat |
Torso | Driver, Front Passenger |
Knee | Not Available |
Additional Air Bags | Not Available |
Meets Side Air Bag Out-of-Position Requirements | Not Available |
LATCH Locations | Rear Seat |
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Safety Power Windows (Anti-Pinch) | Standard |
Safety Power Windows (Anti-Pinch) locations | Not Available |
NHTSA ID Number: | 11234648 |
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Consumer Location: | WINGDALE, NY |
VIN: | 1C4NJDEB5DD**** |
TRAVELING AT 70 MPH, THE TRANSMISSION OVER HEATING LIGHT CAME ON. THE JEEP LOST ALL POWER. AFTER ABOUT 30 MINUTES THE LIGHT WENT OFF. WE PULLED TO SAFE LOCATION. JEEP STILL DIDN'T HAVE MUCH POWER. TRANSMISSION SOUNDED AWFUL. JEEP WAS TAKEN HOME ON A FLATBED. NOW I AM BEING TOLD BECAUSE IT HAS 101340 MILES THE WARRANTY IS OVER. DEALERSHIP IS SAYING BECAUSE THE CODE LIGHT IS OFF THEY CAN'T DO ANYTHING.
NHTSA ID Number: | 11405886 |
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Consumer Location: | TAMAQUA, PA |
VIN: | 1C4NJDEB1DD**** |
PURCHASED 2013 JEEP COMPASS WITH 109,000 MILES. NOTICED IT BURNED OIL BAD. REPLACED SPARK PLUGS, CHANGED OIL TO SYNTHETIC AS RECOMMEND AND FILTER. CONTINUED TO HAVE EXCESSIVE OIL BURN. 3 BOTTLES EVERY 2 WEEKS. WAS DRIVING IT AND HEARD A LOUD NOISE AND SOMETHING DIDNT FEEL RIGHT., SHE PULLED OVER AS OIL LIGHT CAME ON. NOW OIL WAS CHECKED AND WAS FULL PRIOR TO DRIVING 40 MINUTES, NOW OIL LIGHT ON, CHECKED OIL AND WAS LOW. HAD TO CALL A TOW TRUCK, HAD IT TOWED TO GARAGE AND ENGINE IS FRIED. AT 111,000 MILES, NEEDS A WHOLE NEW ENGINE. ENGINE IT IS IS A 2.4L . IF MY DAUGHTER DIDNT THINK QUICK TO PULL OFF THE ROAD AND STOP, THIS WOULD HAVE BEEN A HORRIBLE ACCIDENT
NHTSA ID Number: | 11387382 |
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Consumer Location: | NEWMAN, CA |
VIN: | 1C4NJDEBXDD**** |
I PURCHASED THIS JEEP A YEAR AGO VERY LOW MILEAGE. ABOUT 2 WEEKS INTO IT THE JEEP STARTED HEATING UP. LONG STORY SHORT THIS VEHICLE AT ITS 100K MILES NEEDED A TRANSMISSION REPLACEMENT THAT COST ME OVER 3000.00 WITH SUCH LITTLE MILEAGE I BELIEVE THIS IS A MANUFACTURE ERROR., IVE HEARD SEVERAL OF THESE JEEP COMPASSES NEEDING TRANSMISSIONS UNDER 100K MILES
NHTSA ID Number: | 11385343 |
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Consumer Location: | GRAHAM, NC |
VIN: | 1C4NJCBB9DD**** |
DANGEROUSLY DROPPING INTO LIMP MODE WITHOUT WARNING OR ABILITY TO OVERRIDE FOR SAFETY. EARLY FULL SYSTEM TRANSMISSION FAILURE WITHOUT NO OPTIONS FOR REPAIR. FINALLY DIED BY MAKING WHINING NOISE, GOING INTO LIMP MODE AND STAYING THERE. THE EXCESSIVE COST OF REPLACING THE TRANSMISSION MAKES IT NOT COST EFFECTIVE. ONLY OPTION IS TO REPLACE THE VEHICLE ALTOGETHER.
NHTSA ID Number: | 11363673 |
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Consumer Location: | CORTLAND, NY |
VIN: | 1C4NJDEB2DD**** |
I HAD MY JEEP IN FOR REGULAR SERVICE & IT WAS DISCOVERED TO HAVE A RUSTED SUBFRAME. IT WAS SUGGESTED TO TAKE IT TO THE DEALER. I MADE THE APPOINTMENT. IT WAS EVALUATED & DETERMINED THAT MY VIN WAS NOT INCLUDED IN THE EXTENDED WARRANTY, EVEN THOUGH IT IS THE SAME ISSUE WITH PREMATURELY RUSTING. I CONTACTED JEEP CUSTOMER CARE ON TWO OCCASIONS, BUT THEY WILL NOT HELP. THE COST TO REPLACE THE SUBFRAME IS OVER $1,300. IT IS A SAFETY ISSUE & IF NOT REPAIRED WILL CONTINUE TO CORRODE & DIMINISH THE HANDLING OF MY JEEP AS WELL AS THE STRUCTURAL SUPPORT.
NHTSA ID Number: | 11352815 |
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Consumer Location: | MECHANICVILLE, NY |
VIN: | 1C4NJDEBXDD**** |
TL* THE CONTACT OWNS A 2013 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING 40 MPH, WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED SHE ALSO STARTED TO HEAR AN ABNORMAL NOISE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT DROVE TO HER RESIDENCE. THE CONTACT CALLED ZAPPONE CHRYSLER JEEP DODGE RAM CLIFTON PARK LOCATED AT 1780 AL-9, CLIFTON PARK, NY 12065, (518) 383-2277, AND MADE THE DEALER AWARE OF THE FAILURE. THE CONTACT STATED AN INDEPENDENT MECHANIC CAME TO HER RESIDENCE AND INFORMED HER THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
NHTSA ID Number: | 11348911 |
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Consumer Location: | DURHAM, NC |
VIN: | 1C4NJDCB4DD**** |
CVT TRANSMISSION OVER HEATING DURING NORMAL DRIVING CONDITIONS. DANGEROUSLY DROPPING INTO LIMP MOLD AT HIGHWAY SPEEDS WITHOUT WARNING OR ABILITY TO OVERRIDE FOR SAFETY. EARLY FULL SYSTEM TRANSMISSION FAILURE WITHOUT NO OPTIONS FOR REPAIR. FINALLY DIED BY MAKING WHINING NOISE, GOING INTO LIMP MODE AND STAYING THERE. THE EXCESSIVE COST OF REPLACING THE TRANSMISSION MAKES NOT COST EFFECTIVE. ONLY OPTION IS TO REPLACE THE VEHICLE ALTOGETHER.
NHTSA ID Number: | 11342725 |
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Consumer Location: | MANSFIELD, OH |
VIN: | 1C4NJCBB5DD**** |
FAULTY TIPM SHORTLY OUT SOME ELECTRICAL RELAYS. STATIONARY COOLING FANS DON'T SHUT OFF EVEN WHEN IGNITION KEY IS OFF. AC BLOWER FANS INTIMIDATE ON AND OFF. AT CHRYSLER DEALERSHIP FOR 10 DAYS. ALL RELAYS CHANGED 'ALL SENSORS CHANGE. TIPM DIAGNOSIS SAYS SHORT IN TIPM. $1500.00 PART AFTER REPAIR OF RELAYS AND SENSORS. TOTAL $2500+. BILL. AWAITING NEW TIPM TO COME IN. CHRYSLER CAN'T GUARANTEE THAT THAT WILL FIX THE PROBLEMS.
NHTSA ID Number: | 11340335 |
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Consumer Location: | CLEMMONS, NC |
VIN: | 1C4NJCEA2DD**** |
DRIVING MY CAR AND THE ENGINE REVVED, THE LIGHTNING BOLT LIGHT CAME ONE, AND THE LOST ABILITY TO MOVE AT MORE THAN 5MPH. I PULLED OFF THE ROAD AND LET IT SIT FOR A FEW MINUTES. STARTED IT BACK UP AND IT WAS FINE. GOT IT HOME AND TO THE DEALER THE NEXT DAY. DEALER ASSURED ME THEY KNEW EXACTLY WHAT IT WAS AND COULD FIX IT. GOT IT BACK A FEW DAYS LATER AND IT WAS FINE. FAST FORWARD A FEW MONTHS, MY TEENAGE DAUGHTER WAS DRIVING AND DID THE SAME THING. SHE MANAGED TO GET OFF THE ROAD, A 4 LANE MAJOR HIGHWAY, SAFELY AND CALL ME. CALLED THE DEALER AND HAD IT TOWED. WAS TOLD THEY CHECKED EVERYTHING OVER AND RESET THE COMPUTER IT SHOULD BE GOOD TO GO. AGAIN, CAR WAS FINE FOR A LITTLE WHILE AND THE WHOLE PROCESS STARTED OVER. AGAIN, THE THIRD TIME, HAD IT TOWED TO THE DEALER. THEY CALLED AND WERE UNABLE TO REPLICATE THE ISSUE AND COULD SEE NOTHING WRONG WITH IT. THEIR ADVICE WAS THE NEXT TIME IT HAPPENED TO LEAVE THE CAR RUNNING AND HAVE IT TOWED TO THEM STILL RUNNING SO THEY COULD SEE WHAT WAS GOING ON.THIS HAD BEEN GOING ON FOR 4 YEARS NOW. REALLY, THAT IS YOUR EXPERT ADVICE. I DO NOT DRIVE IT MUCH ANYMORE AND HAD TO PURCHASE A NEW CAR FOR MY DAUGHTER BECAUSE THIS THING IS A DEATH TRAP. CANT WAIT UNTIL THE DAY I CAN UNLOAD IT, WILL NEVER OWN ANOTHER JEEP IN MY LIFE.
NHTSA ID Number: | 11337557 |
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Consumer Location: | PALATKA, FL |
VIN: | 1C4NJCBB5DD**** |
HEADREST DEPLOYS WHILE NO CRASH HAS HAPPENED
NHTSA ID Number: | 11330758 |
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Consumer Location: | LOUISVILLE, KY |
VIN: | 1C4NJCEB7DD**** |
ELECTRONIC THROTTLE CONTROL AND ELECTRONIC STABILITY CONTROL INDICATOR LIGHTS TURN ON AND VEHICLE GOES INTO "LIMP" MODE CREATING THE INABILITY TO ACCELERATE OVER 10MPH. WHEN PULLING OUT IN FRONT OF ONCOMING TRAFFIC, THE JEEP STALLS AND THEN GOES INTO LIMP MODE. SERIOUS SAFETY CONCERN WITH NOT BEING ABLE TO ACCELERATE IN THESE SCENARIOS. HAS HAPPENED EVER SINCE THE JEEP HAD 50,000 MILES AND HAS CONTINUED TO THE POINT THE VEHICLE IS NO LONGER DRIVABLE AS OF JUNE 2020 (ISSUES BEGAN IN JAN 2019). EXTREME HESITATION HAS OCCURRED WHEN TRYING TO ACCELERATE ON AN ON-RAMP ALSO CREATING A SAFETY HAZARD AS TO NOT GET UP TO THE APPROPRIATE SPEED TO SAFELY MERGE WITH TRAFFIC. CVT TRANSMISSION BEGAN OVERHEATING AT 55,000 MILES, ALSO CAUSING THE JEEP TO GO INTO LIMP MODE. *TR
NHTSA ID Number: | 11317254 |
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Consumer Location: | GREER, SC |
VIN: | 1C4NJCBA6DD**** |
I HAVE BEEN TRYING TO GET IN CONTACT WITH BENSONS CHRYSLER DODGE JEEP RAM IN GREER SC SINCE THE SPRING OF 2019 ABOUT RECALLS ON MY JEEP. FINALLY, MY DAD DECIDED TO JUST CALL CHRYSLER AND THEY SENT US TO THE BIG O WHICH IS IN GREENVILLE SC THE INSTRUCTED US THEY WOULD ORDER THE PARTS AND CALL US WHEN THEY COME IN. IT HAS BEEN ABOUT 7 MONTHS SINCE WE CALLED THEM IN EITHER JUNE OR JULY ABOUT THIS AND SINCE IT IS AIRBAGS AND SEATBELTS WE ARE VERY CONCERNED WITH MY SAFETY IF I WAS TO GET INTO A WRECK.
NHTSA ID Number: | 11286290 |
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Consumer Location: | MILFORD, MI |
VIN: | 1C4NJCEB8DD**** |
2013 JEEP COMPASS LATITUDE. CVT TRANS HEARD UP AND STOPS ALL POWER. HAVE TO PULL OVER AND LET COOL AND REPEAT PROCESS EVERY 10 MILES OR SO
NHTSA ID Number: | 11267564 |
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Consumer Location: | UNIVERSITY PLACE, WA |
VIN: | 1C4NJDCB7DD**** |
ACTUATOR THROTTLE BODY SENSOR IS SHOWING A WARNING ON MY DASH WITH A CODE OF P2173
NHTSA ID Number: | 11265847 |
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Consumer Location: | SYRACUSE, NY |
VIN: | **** |
TL* THE CONTACT OWNS A 2013 JEEP COMPASS. WHILE DRIVING 30 MPH, THE STEERING WHEEL SEIZED AND EXTRA FORCE WAS NEEDED TO STEER THE VEHICLE. THE CONTACT ALSO STATED THAT THE TRANSMISSION FELT LIKE IT DOWNSHIFTED WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE OUTER TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 110,000.
NHTSA ID Number: | 11255336 |
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Consumer Location: | KENAI, AK |
VIN: | 1C4NJDEB0DD**** |
ENGINE CUTTING OUT AND STALLING, NOT GETTING ABOVE 45 WITHOUT JARRING AND TRYING TO STALL OUT. I HAVE HAD KENDALL AUTO GROUP IN SOLDOTNA, ALASKA TRYING TO DIAGNOSE AND REPAIR SINCE MARCH 2019. THEY HAVE HAD STAR CASES OPENED WITH CHRYSLER TECHNICIANS. IT'S BEEN A GUESSING GAME. THEY HAVE RETURNED THE CAR TO ME SEVERAL TIMES SAYING IT WAS FIXED. ONLY TO HAVE IT STALL OUT ON ME. ONCE HAVING TO GET IT TOWED BACK TO THERE FACILITY. AT TIMES IT WAS OVER A MONTH BEFORE ANY COMMUNICATION TO BE.
NHTSA ID Number: | 11240589 |
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Consumer Location: | OMAHA, NE |
VIN: | **** |
TL* THE CONTACT OWNS A 2013 JEEP COMPASS. THE CONTACT STATED THAT THEIR VEHICLE DECELERATED AND BEGAN TO SMOKE. THE CONTACT THEN PULLED OVER AND PLACED THE VEHICLE IN PARK. THE HOOD WAS OPENED AND AND EXCESSIVE FLAMES WERE VISIBLE. THE FIRE GREW LARGER FROM OUT OF THE HOOD. THE CONTACT'S FRIEND CAME OUT SIDE AND EXTINGUISHED THE FIRE WITH THEIR OWN FIRE EXTINGUISHER. A POLICE REPORT WAS NOT MADE. THE CONTACT CALLED BAXTER CHRYSLER JEEP DODGE (17950 BURT ST SUITE 200, OMAHA, NE 68118 (402) 800-1230). THE VEHICLE WAS DIAGNOSED. THE MECHANICS STATED THAT THE FUEL LINE FAILED. MECHANICS SET UP AN APPOINTMENT FOR TOMORROW. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE MILEAGE WAS 74,000. THE VIN WAS NOT AVAILABLE.
NHTSA ID Number: | 11232267 |
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Consumer Location: | ELGIN, IL |
VIN: | 1C4NJDBB7DD**** |
ELECTRONIC STABILITY CONTROL PROBLEMS WITH MY 2013 JEEP COMPASS. 2 TIMES ALREADY(ONE ON THE HIGHWAY)WHERE I AM DRIVING AND THE LIGHT COMES ON CAUSING MY VEHICLE TO LOSE POWER AND TRAVEL AT A MUCH SLOWER SPEED(MY SPEED DROPS). THIS IS EXTREMELY DANGEROUS. IF THIS IS A RECALL, JEEP, PLEASE LOOK INTO THIS BEFORE THIS DEFECT KILLS SOMEONE. FIRST THERE WAS A DEFECT IN WHICH MY TRANSMISSION NEEDED TO BE REPLACED THE YEAR AFTER I PURCHASED IT. NOW THIS. IF ITS A RECALL, PLEASE REACH OUT TO OWNERS BEFORE SOMEONE LOSES THEIR LIFE
NHTSA ID Number: | 11229057 |
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Consumer Location: | Unknown |
VIN: | 1C4NJDEB8DD**** |
TL* THE CONTACT OWNS A 2013 JEEP COMPASS. WHILE DRIVING 70 MPH, THE RPMS INCREASED TO 3,200 AND A WHINING NOISE WAS HEARD UNDERNEATH THE VEHICLE. THE VEHICLE STARTED TO LOSE POWER WHEN APPROACHING AN EXIT RAMP. IN ADDITION, THE EMERGENCY AND TRANSMISSION TEMPERATURE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE FAILED TO DRIVE GOING THROUGH AN INTERSECTION AT 2 MPH. THE CONTACT WAS ABLE TO COAST THE VEHICLE INTO A FUEL STATION. THE CONTACT CHECKED THE OWNER'S MANUAL, WHICH INDICATED TO ALLOW THE VEHICLE TO IDLE AND PLACE THE GEAR SHIFTER INTO NEUTRAL. THE CONTACT PERFORMED THE STEPS, BUT THE FAILURES RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADDED TRANSMISSION FLUID TO THE TRANSMISSION. AFTERWARDS, THE CONTACT CONTINUED DRIVING AND THE RPMS INCREASED TO 2,700. THE VEHICLE WAS COASTED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO REINEKE MOTORS CHRYSLER DODGE (LOCATED AT 1045 E WYANDOT AVE, UPPER SANDUSKY, OH 43351, (419) 549-9284). THE MECHANIC CALLED THE CONTACT TWO DAYS LATER AND DIAGNOSED THAT THE CVT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
NHTSA ID Number: | 11228351 |
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Consumer Location: | WEST UNITY, OH |
VIN: | 1C4NJDEBB8D**** |
I WAS DRIVING MY VEHICLE AT THE SPEED LIMIT (60-65 ON FREEWAY) THE TACHOMETER SOARED TO ABOUT 3500AND THE VEHICLE MADE A NOISE. IT LOST ALL POWER AND I HAD NO CONTROL. I ALMOST HIT ANOTHER MOTORIST TRYING TO GET OFF THE FREEWAY. WHEN I TURNED LEFT OR TRIED TO AT THE TOP OF THE EXIT THE VEHICLE WOULDN'T MOVE THAT'S WHEN THE TRANSMISSION TEMP INDICATOR LIGHT CAME ON. I FINALLY TURNED LEFT AND THE VEHICLE TRAVELED ABOUT 2-5 MPH. I STOPPED AT A GAS STATION AND LOOKED THE LIGHT UP IN THE OWNERS MANUAL. ACCORDING TO THE MANUAL IF YOU PUT THE VEHICLE IN NEUTRAL AND IDLE FOR A BIT THE LIGHT WILL GO OFF. WE DID SO AND THEN DROVE AROUND A BIT SENDING IT STILL WASN'T RIGHT WE THEN WENT TO A SERVICE STATION WHO PUT TRANNY FLUID IN IT. AND WE CONTINUED TO DRIVE HOME. ABOUT 3 HRS LATER, THE VEHICLE TACHOMETER STARTED TO CLIMB AGAIN. WE PULLED OVER AGAIN OFF THE FREEWAY IN SAFE LOCATION. I CALLED EMERGENCY ROADSIDE ASSISTANCE. VEHICLE WAS TOWED TO JEEP CHRYSLER DEALERSHIP. ONCE THE DEALERSHIP HAD TIME TO INSPECT THE VEHICLE I WAS TOLD THE CVT TRANSMISSION WAS RUINED. THIS IS THE FIRST TIME WE TOOK THIS VEHICLE ANYWHERE FURTHER THAN 20 MINS FROM HOME! THIS TRANSMISSION IS A KNOWN PROBLEM AS THE WARRANTY MANUAL STIPULATED. IT'S UNSAFE AS AND MY FAMILY LOST POWER AND ALMOST HIT A CAR WITHOUT ANY WARNINGS. I'VE CALLED CHRYSLER AND THEY WON'T DO ANYTHING ABOUT THIS ISSUE. ON THIS PARTICULAR DAY WE WERE IN HILLY SOUTHERN OHIO ON A HOT DAY. SERIOUSLY HOW IS IT FAIR OR EVEN LEGAL TO SELL SUCH A VEHICLE THAT WON'T STAND UP TO TYPICAL DRIVING CONDITIONS WITHOUT THREATENING MY LIFE? THIS TRANNY IS JUNK IT'S ALL OVER THE INTERNET. THE DEALER WE GOT OUR RENTAL CAR FROM SAID HE WOULDN'T BUY THEM OR SELL THEM BECAUSE THEY ARE A MECHANICAL DEFECT. I WANT THIS THING RECALLED BEFORE IT FAILS SOMEONE ELSE AND SOMEONE DIES IN THE ACCIDENT AS I ALMOST DID. 06/25/2019
NHTSA ID Number: | 11195435 |
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Consumer Location: | BROOKLYN, NY |
VIN: | 1C4NJCBA9DD**** |
AROUND 80,000 MILES MY CAR STOPPED ACCELERATING AND APPEARED TO STAY IN 1ST GEAR (I DRIVE AN AUTOMATIC). LUCKILY, I WAS DRIVING ON A RESIDENTIAL STREET. THEN THE CHECK ENGINE LIGHT, THE TRACTION LIGHT, AND A RED LIGHTNING BOLT LIGHT TURN ON. WHEN I TOOK THE CAR TO THE DEALERSHIP THEY DIAGNOSED THE CAR NEEDS A NEW THROTTLE BODY, WIRING, AND A NEW BATTERY. THE BATTERY ENDED UP FAILING SHORTLY AFTER I BROUGHT IT INTO THE SHOP.
NHTSA ID Number: | 11183483 |
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Consumer Location: | BUENA VISTA, GA |
VIN: | 1C4NJDBB0DD**** |
TAKATA RECALL IT IS DEALING WITH THE TRASMISSION TEMPERATURE. DRIVING WITH OR WITHOUT THE AIR CONDITIONING ON AND CRUISE CONTROL FOR A PERIOD OF TIME OF A SPEED OF 70. THE LIGHT COMES ON THE CAR BEGINS TO MAKE A WHINING NOISE AND THE CAR BEGINS TO LOSE SPEED AND POWER. THE TEMPERATURE LIGHT COMES ON AND IT IS NOT OVERHEATING,I HAVE TO PULL OVER CUT VEHICLE OFF. FOR 5 OR MORE MINUTES THEN CONTINUE ON UNTIL IT STARTS OVER AGAIN. THIS HAS HAPPENED MULTIPLE TIMES. NO ONE CAN FIGURE OUT WHAT IS WRONG WITH THE CAR. I TOOK TO DEALERSHIP AND THEY SAID THEY CAN'T TELL ME WHAT IS WRONG WITH OUT THE LIGHT BEING ON AT THE MOMENT I BRING IT THERE, THE LIGHT COMES ON AND THE VEHICLE SHUTS DOWN NO POSSIBLE WAY TO EVEN DRIVE IT WHEN THIS HAPPENS, I HAVE HAD NUMEROUS PEOPLE TROUBLE SHOOT AND SEEMS LIKE THEY ARE JUST TAKING MY MONEY AND NOT SOLVING THIS ISSUE, IT SEEMS TO BE A FACTORY ISSUE AND NEEDS TO BE FIXED, BEING ON THE HIGHWAY AT A FAST RATE OF SPEED AND LOOSING POWER IS UNSAFE. I WILL BE LOOKING FOR ANOTHER VEHICLE. 1 AFFECTED PRODUCT
NHTSA ID Number: | 11176059 |
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Consumer Location: | LOCKPORT, IL |
VIN: | 1C4NJCBA3DD**** |
CVT OVERHEATS AT APPROXIMATELY 45 MINUTES OF HIGHWAY DRIVING CAUSING THE VEHICLE TO QUICKLY LOOSE POWER AND BECOME UNDRIVEABLE. THIS THEN STRANDS THE DRIVER FOR NEARLY 30 MINUTES UNTIL IT COOLS ENOUGH AND THE WARNING LIGHT GOES OFF AND THEN CAN THEN BE DRIVEN AGAIN.
NHTSA ID Number: | 11149957 |
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Consumer Location: | COLUMBUS, GA |
VIN: | 1C4NJCBA7DD**** |
2013 JEEP COMPASS TRANSMISSION FILL TUBE BROKE OFF. IT APPEARS TO BE A MANUFACTURER DESIGN DEFECT AS IT IS NOT IN A PLACE WHERE IT COULD BE BUMPED OR BROKEN DRIVING THE VEHICLE. DISCOVERED THE ISSUE DRIVING ON A CITY STREET AND HEARD A NOISE. I HAD NOT HIT A BUMP OR RUN OVER ANYTHING. AN ONLINE SEARCH SHOWED THAT THIS HAS HAPPENED OFTEN IN DIFFERENT JEEP MODELS 2011 AND LATER. DEALER REFUSES TO FIX IT DUE TO IT NOT BEING SPECIFIED IN THE WARRANTY. THERE IS NO REASON FOR IT TO BE IN THE WARRANTY AS IT IS NOT A SERVICEABLE PART AND SHOULD NEVER NEED TO BE REPLACED. WE CONTACTED A COUPLE OF OTHER AUTO SHOPS AND WERE TOLD EACH TIME THEY CAN'T FIX IT BECAUSE THEY DON'T EVEN HAVE THAT PART IN THEIR SYSTEMS AND HAVE NEVER HEARD OF THIS HAPPENING.
NHTSA ID Number: | 11123973 |
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Consumer Location: | DEPTFORD, NJ |
VIN: | 1C4NJDEB1DD**** |
WHILE DRIVING, BANGING NOISE FROM REAR AND FRONT SUSPENSION WAS HEARD. SQUEALING NOISE (METAL ON METAL) ALSO HEARD FROM BRAKES. MECHANIC INSPECTED UNDERCARRIAGE AND SAW UNDERCARRIAGE WAS THOROUGHLY RUSTED WHICH DAMAGED FRONT AND REAR SUSPENSION AND BRAKES. WAS INFORMED OF DANGER IN DRIVING AND ADVISED TO GET TO DEALER IMMEDIATELY. BRAKES DAMAGED INSIDE TO THE OUTSIDE DUE TO RUST. ALL BRAKE SYSTEM PARTS WERE REPLACED. MECHANIC ALSO HAD TO GRIND AWAY RUST TO PREVENT FURTHER DAMAGE. MECHANIC CLAIMED THIS WAS THE WORST AMOUNT OF RUST HE HAD SEEN IN 20 YEAR CAREER. REPAIRS TOTALED $784.44. MAY ALSO HAVE AFFECTED RADIATOR AS WELL. HEAT NOW NOT WORKING AND PRESTONE TURNS RED FROM RUST.
NHTSA ID Number: | 11109627 |
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Consumer Location: | OLATHE, KS |
VIN: | 1C4NJDEB0DD**** |
IN THE SUMMER OF 2016, THE CVT TRANSMISSION STARTED OVERHEATING. IT WAS A VERY DANGEROUS SITUATION, AS THE CAR WOULD LOSE POWER ON THE HIGHWAY. YOU WOULD HAVE TO COAST TO THE SHOULDER AND SIT THERE FOR 20 MINUTES FOR THE CAR TO COOL DOWN. HOWEVER, WHEN WE WOULD TAKE IT TO THE DEALER IT WOULD NOT SHOW ANY ERROR CODES. THIS HAPPENED MANY TIMES. WE FINALLY TOOK IT TO ANOTHER DEALER AND THEY HAD HEARD OF THIS ISSUE. IT WOULD HAPPEN VERY OFTENON DAYS WITH HIGH OUTSIDE TEMPS. THE OTHER DEALER REPLACED THE CVT TRANSMISSION LAST SUMMER UNDER WARRANTY. HOWEVER, THIS MAY AS SOON AS IT STARTED TO HEAT UP OUTSIDE, IT STARTED AGAIN.AGAIN NO CODES WHEN THEY CHECK. THIS IS HAPPENING EVERY DAY. NOW THE DEALER REFUSES TO HELP. FROM WHAT I HAVE FOUND ON THE INTERNET, THIS ISSUE IS WAY TO COMMON ON THIS TRANSMISSION.
NHTSA ID Number: | 11100792 |
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Consumer Location: | RENO, NV |
VIN: | 1C4NJDBB0DD**** |
IT IS DEALING WITH THE TRASMISSION TEMPERATURE. DRIVING WITH OR WITHOUT THE AIR CONDITIONING ON FOR A PERIOD OF TIME OF A SPEED OF 60. THE LIGHT COMES ON THE CAR BEGINS TO MAKE A WHINING NOISE AND THE CAR BEGINS TO LOSE SPEED OR POWER. I THAN HAVE TO CUT ON THE HEATER AT A HIGH TEMPERATURE TO HELP WITH CIRCULATION TO THE AREA. I HAVE TO PULL OVER CUT VEHICLE OFF. FOR 5 OR MORE MINUTES THEN CONTINUE ON UNTIL IT STARTS OVER AGAIN. THIS HAS HAPPENED MULTIPLE TIMES. NO ONE CAN FIGURE OUT WHAT IS WRONG WITH THE CAR.
NHTSA ID Number: | 11088975 |
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Consumer Location: | BELLS, TN |
VIN: | 1C4NJDBB5DD**** |
I BOUGHT THIS CAR FROM A DEALERSHIP 3 MONTHS AGO AND IT HAD 41,000 MILES ON IT. I HAVE SINCE DRIVEN AN ADDITIONAL 3,000. THIS MORNING AS I WAS GETTING ON THE HIGHWAY, THE 'ELECTRONIC THROTTLE CONTROL' LIGHT CAME ON AND CAUSED MY CAR TO STALL TWICE. THE HIGHEST SPEED I WAS ABLE TO GO WAS 30 MPH. THIS IS VERY DANGEROUS AS I WAS IN MOTION ON A BUSY HIGHWAY. WHEN I BOUGHT THE CAR, THE DEALERSHIP CLAIMED TO HAVE CHECKED THE CAR ENTIRELY FOR PROBLEMS YET I AM HAVING TO CARRY IT BACK FOR MAINTENANCE. I READ ANOTHER COMPLAINT ON THIS DISCUSSION FROM EARLIER IN THE WEEK WITH THIS SAME PROBLEM, AND I THINK IT NEEDS TO BE ADDRESSED.
NHTSA ID Number: | 11088343 |
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Consumer Location: | PORTSMOUTH, VA |
VIN: | 1C4NJDBB7DD**** |
"TAKATA RECALL" MY JEEP GOES TO THE DEALERSHIP FOR EVERYTHING. I RECENTLY JUST GOT AN INSPECTION. MY JEEP HAS 67,000 MILE ON IT. I HAVE HAD 2 RECALLS, IN WHICH HAVE NOT BEEN FIXED DUE TO LACK OF PARTS. WHEN I GOT MY JEEP BACK AFTER MY INSPECTION, I NOTICE THE VEHICLE SEEMED TO BE LAGGING WHEN I HIT THE GAS PEDAL. THIS MORNING A LIGHT FLICKERED ON THEN OFF, SO I LOOKED IN MY USER GUIDE TO SEE WHAT IT WAS. IT WAS THE ELECTRONIC THROTTLE CONTROL LIGHT. I WAS IN THE MIDDLE OF ACCELERATING ONTO AN INTERSTATE, WHICH COULD HAVE BEEN FATAL. I AM MORE THAN PISSED RIGHT NOW. I HAD BEEN A DEVOTED CHEVY FAN FOR YEARS, AND WANTED TOP GIVE JEEP A SHOT. BUT AT THIS POINT, I'M READY TO DITCH THIS LEMON, AND GO BACK TO MY CHEVY ROOTS.
NHTSA ID Number: | 11074226 |
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Consumer Location: | AMERICUS, GA |
VIN: | **** |
IT IS DEALING WITJ THE TRASMISSION TEMPERATURE. DRIVING WITH OR WITHOUT THE AIR CONDITIONING ON FOR A PERIOD OF TIME OF A SPEED OF 60. THE LIGHT COMES ON THE CAR BEGINS TO MAKE A WHINING NOISE AND THE CAR BEGINS TO LOSE SPEED OR POWER. I THAN HAVE TO CUT ON THE HEATER AT A HIGH TEMPERATURE TO HELP WITH CIRCULATION TO THE AREA. I HAVE TO PULL OVER CUT VEHICLE OFF. FOR 5 OR MORE MINUTES THAM CONTINUE ON UNTIL IT STARTS OVER AGAIN.
NHTSA ID Number: | 11051751 |
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Consumer Location: | CRESTLINE, CA |
VIN: | 1C4NJDEB9DD**** |
TL* THE CONTACT OWNED A 2013 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER SAW FLAMES IN THE REARVIEW MIRROR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER AND THE DRIVER SAW FLAMES UNDERNEATH THE HOOD. THE DRIVER ATTEMPTED TO OPEN THE HOOD, BUT WAS UNABLE TO DO SO. THE FIRE DEPARTMENT WAS CALLED, BUT BEFORE THEY ARRIVED, THERE WAS A LOUD EXPLOSION AND THE VEHICLE BECAME MOMENTARILY ENGULFED IN FLAMES. THE VEHICLE WAS TOTALED AND THE REMNANTS WERE TOWED TO A TOW YARD. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES REPORTED. THE DEALER WAS CONTACTED (CALIFORNIA MOTORS, SANTA ANA, CA, 714-515-6100) AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT AN INVESTIGATOR WOULD BE SENT OUT, BUT NO ONE SHOWED UP. THE CONTACT DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. *TT CONSUMER STATED JEEP/CHRYSLER INSTEAD OF TAKING RESPONSIBLITY FOR A MALFUNCTION ON THE 2013 JEEP COMPASS THAT ENGULFED IN FLAME AND COULD HAVE TRAPPED MY SON INSIDE AFTER THE DOORS WOULDN'T OPEN AS ALSO EFFECTED MY CREDIT AMONGST THE OTHER PROBLEMS CAUSED BY THE EVENT. UPDATED 8/24/18*JB
NHTSA ID Number: | 11051261 |
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Consumer Location: | DOWNINGTOWN, PA |
VIN: | 1C4NJDEB8DD**** |
WHEN MAKING A LEFT TURN THE TRACTION CONTROL LIGHT SENSOR FLASHES AND POWER IS LOST TO THE AXLES. THIS HAPPENS FOR AT LEAST TEN SECONDS. THE CAR IS GOING LESS THAN 20 MPH ON DRY ROAD CONDITIONS. THIS HAS HAPPENED ON TWO DIFFERENT OCCASIONS. I TOOK IT TO THE DEALER AND THEY SAID THERE WAS NO ISSUE. AFTER I TOOK IT TO THE DEALER IT HAPPENED AGAIN.
NHTSA ID Number: | 11043239 |
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Consumer Location: | SAN CARLOS, CA |
VIN: | 1C4NJCBA6DD**** |
AIR BAG RECALLS
NHTSA ID Number: | 11043153 |
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Consumer Location: | DURHAM, NC |
VIN: | **** |
TRANSMISSION OVERHEATING WHILE MOVING ON CRUISE CONTROL FOR A LONG PERIOD OF TIME THAT SPEEDS BETWEEN 65 AND 75 MILES PER HOUR. PROBLEM APPEARS INTERMITTENT WHEN AMBIENT TEMPERATURE IS OVER 80 DEGREES FAHRENHEIT. DANGEROUS SHIFT TO LOW-POWER MODE MAKING VEHICLE INCAPABLE OF MAINTAINING SPEED.
NHTSA ID Number: | 11040300 |
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Consumer Location: | NORTH LAS VEGAS, NV |
VIN: | 1C4NJCBA1DD**** |
THE VEHICLE WAS IN MOTION GOING UPHILL 3 SEPARATE TIMES, ONCE IN A 30 MINUTE DRIVE (70 MILE ROUND TRIP), THE OTHER 2 TIMES, BOTH 3.5 HOURS IN( 300 MILE TRIP ONE WAY) AND THE TRANSMISSION LIGHT CAME ON. THE CAR BEGAN TO DECELERATE RAPIDLY AND ON THE 30 MINUTE TRIP, I HAD TO TURN AROUND AND START GOING DOWN HILL AS THE CAR WOULD NO LONGER GO UP HILL. THE 2ND TIME, I HAPPENED TO BE BY A WALMART, AFTER A 3.5 HOUR DRIVE, GOING UPHILL FOR ABOUT 15 MINUTES AFTER DECELERATING TO ABOUT 30 MPH IN A 70 (3-5 DEGREE GRADE), AND BOUGHT SOME TRANSMISSION FLUID AND ADDED IT TO THE TRANSMISSION. IT APPEARED TO DO THE JOB ( THE REST OF THE TRIP WAS DOWNHILL), BUT ON THE RETURN TRIP HOME 3 DAYS LATER, 3.5 HOURS IN AND GOING UPHILL 3-5 DEGREE GRADE, THE CAR STARTED TO DECELERATE AND WOULD NOT GO ABOVE 50 MPH FOR THE REMAINDER OF THE TRIP (5 HOUR TOTAL TRIP ONE WAY). AFTER MAKING IT WITHIN 30 MILES OF BEING HOME, I STARTED RUNNING INTO SURFACE STREET TRAFFIC AND DURING THE STOP AND GO THE CAR WOULD ACCELERATE VERY SLOWLY AND SHOWED VERY LITTLE POWER. THE CAR HAS 76K MILES AND I WOULD NOT EXPECT THIS TO HAPPEN TO A RELATIVELY GENTLY USED CAR STILL UNDER WARRANTY.
NHTSA ID Number: | 11015955 |
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Consumer Location: | EDGEWOOD, MD |
VIN: | 1C4NJDBB3DD**** |
FUEL EMISSIONS SYSTEM. REPEATED CHECK ENGINE LIGHT WARNING INDICATIONS HAVE BEEN SEEN IN THIS VEHICLE OVER THE PAST YEAR. REPEATED TRIPS TO THE DEALERSHIP FOR SERVICE RESULTED IN COMPONENTS BEING REPLACED ERRONEOUSLY. MOST RECENT REPLACEMENT REQUIRED ENTIRE REPLACEMENT OF FUEL TANK AND HOSES DUE TO EXCESSIVE CORROSION AND DEFORMATION OF THE TANK. THE VEHICLE HAS APPROXIMATELY 65,000 MILES OF OPERATION. THIS REPEATED ISSUE HAS COST SEVERAL HUNDREDS OF DOLLARS IN UNNECESSARY REPAIRS, LOST TIME FROM WORK, AND EXTREME CONCERN OVER THE SAFETY OF THE VEHICLE'S FUEL SYSTEM AND EMISSIONS MONITORING COMPONENTS. DEGREE OF CORROSION AND LEVEL OF FAILURE ON SEALS AS REPORTED BY SERVICE TECHNICIAN SEEMS VERY HAZARDOUS FOR THE AGE AND USE HISTORY OF VEHICLE.
NHTSA ID Number: | 11014652 |
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Consumer Location: | RENTON, WA |
VIN: | 1C4NJDEBXDD**** |
TL* THE CONTACT OWNS A 2013 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RAIRDON'S CHRYSLER DODGE JEEP RAM OF KIRKLAND (12828 NE 124TH ST, KIRKLAND, WA 98034 (425) 821-1777) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS INFORMED THAT OWNERS WOULD RECEIVE A SECOND NOTICE IN AUGUST OF 2017 WHEN REMEDY PARTS BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID Number: | 11011131 |
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Consumer Location: | AMSTERDAM, NY |
VIN: | 1C4NJDCB6DD**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (FUCCILLO CHRYSLER, DODGE IN AMSTERDAM, NY) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID Number: | 10993738 |
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Consumer Location: | HARRISON, TN |
VIN: | 1C4NJDBB1DD**** |
TL* THE CONTACT OWNS A 2013 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CROWN CHRYSLER, DODGE & JEEP OF CHATTANOOGA TENNESSEE WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID Number: | 10983945 |
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Consumer Location: | LOS ANGELES, CA |
VIN: | 1C4NJCEA2DD**** |
I RECEIVED A NOTIFICATION IN DECEMBER OF 2016 FOR A RECALL ON MY 2013 JEEP COMPASS INVOLVING SEAT BELTS AND AIRBAGS, YET THERE IS NO FIX TO THIS PROBLEM YET. AS THIS IS A SAFETY CONCERN, THIS ISSUE SHOULD BE REMEDIED IMMEDIATELY.