Components: ELECTRICAL SYSTEM
February 15, 2019
TBD
Condition
Run & Drive
Damage
Collision
Title
Salvage
| Dynamic Head Restraints | Driver, Front Passenger |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Pelvic/Torso | Driver, Front Passenger |
| Knee | Driver |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | No |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Not Available |
| Safety Power Windows (Anti-Pinch) locations | Not Available |
| NHTSA ID Number: | 11180596 |
|---|---|
| Consumer Location: | ORCHARD PARK, NY |
| VIN: | 3C4NJDBB4KT**** |
PARKED CAR NEAR STORE. CAME OUT FIVE MINUTES LATER AND STEPPED ON BRAKE AND PUSHED START BUTTON. CAR THOUGHT IT WAS RUNNING. PUT IN REVERSE.CAR DIDN'T MOVE.I SPENT A FEW MINUTES TRYING TO START. GOT OUT OF CAR AND DASH LIGHT SAID ENGINE WAS RUNNING. FINALLY STARTED AFTER A FEW MORE MINUTES. 130 MILES ON THE CAR. GLAD I WASN'T ON RAILROAD TRACKS.
| NHTSA ID Number: | 11438393 |
|---|---|
| Consumer Location: | WOODLAND HILLS, CA |
| VIN: | 3C4NJDBB3KT**** |
The contact owns a 2019 Jeep Compass. The contact stated that the vehicle would not start. The contact stated dynamic steering torque service required, service ESC system, and service hill-start system warning messages were displayed. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 47,000.
| NHTSA ID Number: | 11438219 |
|---|---|
| Consumer Location: | KISSIMMEE, FL |
| VIN: | 3C4NJCBB6KT**** |
I have always been a jeep owner, Grand Cherokee, I decided to go with the Jeep Compass and i haven't had any issues until the beginning of the month. I changed the battery and still had the issue that the car wouldn't start. I brought to Chrysler Jeep and they changed the secondary battery and they reset it so i don't get the A symbol with exclamation point. Picked up my car from oil change, on my way i stopped at a traffic light at an intersection, it stalled on me. Completely turned off, the radio worked, the windows were able to go up and down. after a minute it turned back on. I brought it back to the dealer the next day, they had it for 4 hours and they said they didn't find anything wrong with the vehicle and they reset everything and i should be fine now. That Sunday, it stalled on me 3 times and this time it took 5-10 minutes before it restarted. It was the scariest moment in my life, i had my 6year old in my car and this car would not start. I brought it back to jeep on Monday the 25th and they still have it and they cant figure out what is wrong. they called me and said that they drove it and there is nothing wrong, i told them i do not want the car back until they fix it. now its Tuesday, and they still cant figure out the problem, this is a lease vehicle and they wont even give me a loaner until they find the problem. It just shuts off when you stop always at a traffic light. I told them the 3 things that popped up and they looked at me like im crazy...Service hill start system, service esc system and dynamic steering torque service req'd, they said no codes came up, then they said 2 codes came up but they still cant figure it out. It is dangerous for your car to stall without notice especially when you are leasing it expecting for it to be ok and no issues.
| NHTSA ID Number: | 11436997 |
|---|---|
| Consumer Location: | CHICAGO, IL |
| VIN: | 3C4NJDDB5KT**** |
On at least three separate occasions, without warning, the coolant sensor suddenly goes in to a false coolant temperature alarm as if the temperature has climbed to maximum heat. While the alarm is active, you are unable to accelerate and have no power steering. After a second, the alarm vanishes and coolant temperature gauge shows temperature back at normal operational level. This has happened while driving 65 MPH on a highway. This also happened while trying to make a left-hand turn at a busy intersection. This is quite frightening and if this were to occur at the wrong moment could easily result in an accident. Other owners of the same model vehicle have reported this exact same issue in online forums such as MyJeepCompass.com. In all reported cases, dealers and mechanics are unable to determine the problem after replacing the coolant sensor and trying every possible solution. I believe this is a software or firmware issue causing a false coolant temperature alarm to trigger. I reported this to Jeep and they only recommended bringing the vehicle to a local dealer.
| NHTSA ID Number: | 11435360 |
|---|---|
| Consumer Location: | SHERWOOD, AR |
| VIN: | 3C4NJCBB5KT**** |
My daughter was driving her Jeep Cherokee on the interstate Saturday night when the closed sunroof completely shattered, dropping shards of glass on her. We called the dealership where we purchased the car and was told to file an insurance claim. This is a safety issue involving a defective product and not caused by the driver.
| NHTSA ID Number: | 11435066 |
|---|---|
| Consumer Location: | LEXINGTON, TN |
| VIN: | 3C4NJDCB7KT**** |
Blind Spot Warning message comes up "Blind spot temporarily unavailable". At this time the lights on each mirror freeze and stay on, and blinker will not turn off. This happens frequently when using the blinker and changing lanes on the interstate. You can sometimes touch blinker again and it will go off and the lights on mirror will then go off. However, sometimes you have no control of getting the blinker to shut off and lights to go off on mirrors. Problem was recreated once, and dealer thought they had it fixed. It started doing it again the next day. I took to dealer again and they could not recreate the problem. Since there is no recall on this issue, they are unable to locate what is causing this. I spoke with dealership again and they asked me to try to bring it in if possible, when problem occurs. I have agreed to do this. Dealership has been very helpful trying to get this problem figured out, but they haven't been able to get it corrected so far.
| NHTSA ID Number: | 11434282 |
|---|---|
| Consumer Location: | BONNEY LAKE, WA |
| VIN: | 3C4NJDDB0KT**** |
The contact owns a 2019 Jeep Compass. The contact stated that the air conditioner was blowing out shiny white participles into the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer and was diagnosed that the debris was from an outside source. The evaporator coil was cleaned however, the failure recurred. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 42,000.
| NHTSA ID Number: | 11430062 |
|---|---|
| Consumer Location: | CLARKESVILLE, GA |
| VIN: | 3C4NJCAB4KT**** |
Bought my 2019 Jeep Compass on May 21st, 2019 and it's been in and out of the dealership for the light on gear shift flickering, batteries not charging, radio would change itself, etc. Just in November 2020, I had to take it back to the dealership and get the computer component/frame replaced and that was at 40,000 something miles. Now, after driving this morning to do a couple of arrands in town, it will not do anything. Lights on the dash comes on, break is stiff, warning messages were popping up (like "steering torque service required" "anti-lock brake system service required" "ecs system need service" etc.), mileage on dash is flashing, gas reads full then it drops down to empty and then nothing, engine light stays on during this whole time, can't get gear shift to move out of park, auto start/stop light doesn't come on, brake comes on and off now can't get it turned off, traction is off and won't come on. The dash will read and show that the engine is on but won't turn over.
| NHTSA ID Number: | 11424911 |
|---|---|
| Consumer Location: | SECAUCUS, NJ |
| VIN: | 3C4NJDBB2KT**** |
The contact owns a 2019 Jeep Compass equipped with Continental tires, Tire Line: ProContact TX, Tire Size: 225/55/R18, DOT Number: A35LWBJD1019. The contact stated that front driver’s side tire loss air pressure intermittently. The vehicle was taken to the dealer where the tires were inspected and rotated. The manufacturer was notified of the failure. The contact was informed that the Vin was not under recall. The failure mileage was approximate 22,000
| NHTSA ID Number: | 11423848 |
|---|---|
| Consumer Location: | SACRAMENTO, CA |
| VIN: | 3c4njddb6kt**** |
I was driving with my daughter in the car and when the engine shut off on me. Luckily I was pulling up to a red light. I was able to stop but the brakes locked up on me and I couldn't restart the car. Many warning messages appeared like "steering torque service required" "anti-lock brake system service required" "ecs system need service" etc. I had just had my car serviced for a routine oil change a couple of days before at a Jeep dealership and nothing was mentioned to me that needed servicing. I then had the car towed to the dealership AutoNation Roseville Chrysler Jeep and Dodge and they do not know what is wrong with it. This is a real safety issue with a car shutting down while driving. I am just happy that I wasn't on the freeway when this happened.
| NHTSA ID Number: | 11422699 |
|---|---|
| Consumer Location: | BURLINGHAM, NY |
| VIN: | 3C4NJDBB8KT**** |
On 4 seperate occasions, I have been driving at highway or cruising speeds and my vehicle will completely shut down. The dash will illuminate that the Auto Stop/Start is not working, then it will say "Stop Safely, Vehicle Will Shut Down Soon" and the car will shut down. It will then take approximately 10-15 minutes for the car to restart. I have taken into my dealership every single time it happens; they've replaced main battery, auxillary battery, replaced battery terminals and have said it "was just a fluke". The light and issue have been reproduced only once by the dealership but no diagnostic codes appear when lights come on. Dealership states MOPAR/Jeep will not authorize repairs for undiagnosable issue as it's still under warranty. The last time this happened, I had my 5 month old son in the car and we shut down on the Tappan Zee bridge. It's happened on a small 2 lane road at 10pm, I now have flares in my car for this reason so I'm not rear ended as I fear for my life.
| NHTSA ID Number: | 11421215 |
|---|---|
| Consumer Location: | SYLMAR, CA |
| VIN: | 3C4NJDDB0KT**** |
1. I believe it's the "Auto Start-Stop" feature in the vehicle 2. While at a stoplight in a busy intersection, my vehicle has stopped twice, putting my children and myself in danger, making it a high risk for a serious accident with other motorists. This vehicle has also had a minor stall while driving on the highway. Luckily it didn't completely shut off but gave us a minor jerk. 3. Not at this time; the dealer has requested to test drive the vehicle for up to 200 miles to recreate the scenario. I don't believe 200 miles will recreate the scenario, especially when they say it could be the vehicle oil consumption. Since the first time we took it in, they lowered the recommended oil change by 3k or 4k instead of the original 5k. While in the care of the dealership on (6/15/2021) they made an oil change, so I am sure they will not encounter anything in this 200-mile test drive. 4. Yes, this is the second time the dealership has inspected the vehicle's issue with no response to why the dealership mechanics can't fix the issue. When will the manufacture take responsibility and recall the 2019 Jeep Compass. Why put people's lives at risk when informing the dealership of the dangers of this vehicle. 5. The Jeep Compass displayed no warning lamps; the vehicle just stalled.
| NHTSA ID Number: | 11417860 |
|---|---|
| Consumer Location: | VIRGINIA BEACH, VA |
| VIN: | 3C4NJCCB0KT**** |
I purchased my 2019 jeep Compass September 29th 2020, on March 20th 2021 my engine and radiator needs to be replace, Both warranty refuse to repair Engine & Radiator
| NHTSA ID Number: | 11416757 |
|---|---|
| Consumer Location: | VIRGINIA BEACH, VA |
| VIN: | 3C4NJCCB0KT**** |
MY ENGINE AND RADIATOR NEEDS REPLACED, I AM NOW SEEKING HELP FOR REPAIRS FROM WARRANTY OR FULL REFUND FOR CAR AND EXPENSES USED TO PROVIDE DAILY TRANSPORTATION, BOTH WARRANTY REFUSES TO FIX THE 2019 JEEP COMPASS. I PURCHASED THE 2019 JEEP COMPASS ON SEPTEMBER 29TH, 2020, FROM ENTERPRISE CAR SALE IN VIRGINIA BEACH, VA. MARCH 20TH, 2021, THE JEEP COMPASS SHUTDOWN ON THE FREEWAY AT 65 MPH. I IMMEDIATELY CALLED WARRANTY SERVICES FOR TOWING TO THE NEAREST CHRYSLER DEALERSHIP, HALL CHRYSLER DODGE JEEP RAM CHESAPEAKE, LOCATED 3353 WESTERN BRANCH BLVD, CHESAPEAKE VA 23321. THE VEHICLE WAS REVIEWED THREE TIMES WITHIN THE 25 DAYS THAT THE VEHICLE SPENT. $22,231, IS A REMAINDER BALANCE, I'M STILL PAYING CAR-NOTE OF $460 A MONTH. NATIONAL CENTER FOR DISPUTE SETTLEMENT HAS DENIED MY COMPLAINT. I'VE PLEADING FOR 2 MONTH FOR HELP, I'VE ONLY HAD THE CAR FOR 6 MONTHS. I RECEIVED A LETTER ON 3/15/2021 FROM CONTINENTAL FOR TIRE DEFECTION ON THE CAR, I
| NHTSA ID Number: | 11415584 |
|---|---|
| Consumer Location: | NORCROSS, GA |
| VIN: | 3C4NJDDB7KT**** |
ON MAY 1ST 2021 I WAS DRIVING MY CAR HOME WHICH I'VE ONLY HAD FOR ABOUT 7 MONTHS (UNDER 36K MILES) HOME AND MY WINDSHIELD WIPERS STARTED MOVING (EVEN THOUGH THEY WEREN'T ON) I TURN THE KNOB TO TURN THEM OFF AND I GET A MESSAGE THAT 'SERVICE SHIFTER'. I GO HOME AND PARK THE CAR. ABOUT A HOUR LATER I COME BACK OUT AND TRY THE CAR AGAIN AND SAME THING WINDSHIELD WIPERS MOVING WHILE OFF, TURN THE KNOB TO TURN THEM OFF AND 'SERVICE SHIFTER' MESSAGE POPS UP ALONG MESSAGES ABOUT MY LIGHTS BEING OUT, MY A/C QUIT WORKING AND MY BREAK LIGHT CAME ON! TO TOP IT OFF MY GEAR SHIFT WAS COMPLETELY BLACK AND YOU COULD NOT PUT IT INTO ANY GEAR. WOULD NOT MOVE. THOUGH IT WAS IN THE PARK POSITION THE CAR WOULD NOT TURN OFF BECAUSE IT WAS SAYING IT WASN'T IN PARK. IT WAS A COMPLETE NIGHTMARE. WHAT IF THIS WOULD'VE HAPPEN IN DRIVE OR REVERSE?! I GO ON A CAR GURUS FORUM AND THERE ARE HUNDREDS OF PEOPLE WHO HAVE HAD THIS ISSUE. WHERE IS THE RECALL?!?! PEOPLE ARE GOING TO GET HURT BY THIS. SO I GUESS JEEP/CHRYSLER WOULD RATHER HAVE LAWSUITS THEN TO FIX THIS ONGOING PROBLEM. THE DEALER HAS HAD MY CAR FOR ALMOST A WEEK AND STILL NO UPDATE. THIS IS RIDICULOUS! JEEP DO BETTER!
| NHTSA ID Number: | 11396951 |
|---|---|
| Consumer Location: | FRESH MEADOWS, NY |
| VIN: | 3C4NJDDB4KT**** |
TODAY MY CAR STOPPED (AGAIN) IN THE MIDDLE OF THE ROAD AS I WAS DRIVING AND THE EMERGENCY BRAKE LIGHT WENT ON. THIS IS THE THIRD TIME THAT THIS HAS HAPPENED TO ME AND I AM LITERALLY SCARED OUT OF MIND TO DRIVE THIS CAR THAT I PURCHASED FOR MY BIRTHDAY. I'VE ONLY HAD THE CAR FOR 6 MONTHS AND THIS IS A MAJOR SAFETY HAZARD.
| NHTSA ID Number: | 11396558 |
|---|---|
| Consumer Location: | AURORA, CO |
| VIN: | 3C4NJDAB9KT**** |
ON THREE DIFFERENT OCCASIONS, WHILE DRIVING ON A MAJOR ROAD, THE VEHICLE ENGINE JUST STOPPED. AT THE INSTANT THE ENGINE STOPPED, ENGINE CAUTION LIGHTS ILLUMINATED SAYING THE COOLANT HAD OVERHEATED AND ALLOW THE ENGINE TO COOL. PLACING THE TRANSMISSION IN NEUTRAL, THE ENGINE WAS RESTARTED AND THE JOURNEY CONTINUED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED JEEP REPAIR FACILITY WHERE THEY TEST DROVE IT AND COULD NOT DUPLICATE THE PROBLEM, THERE WERE NO FAULT CODES IN THE COMPUTER, AND BASICALLY NOTHING THEY COULD DO TO TROUBLESHOOT THE PROBLEM. THIS IS MOST DEFINITELY A MATTER OF LIFE SAFETY. THE ENGINE STALLING AT THE WRONG TIME COULD CAUSE A TERRIBLE ACCIDENT.
| NHTSA ID Number: | 11396345 |
|---|---|
| Consumer Location: | TEMECULA, CA |
| VIN: | 3C4NJCBB7KT**** |
MY 2019 JEEP COMPASS STARTED HAVING ISSUES IN SEPTEMBER 2020. IT SHUT OFF AT A RED LIGHT ON HIGHWAY 76 IN OCEANSIDE, CA WITH MY FAMILY IN THE CAR. SHORTLY AFTER, IT STARTED BECOMING SLUGGISH WHEN PULLING OUT OF THE DRIVEWAY AND BACKING INTO THE STREET. SHIFTING BETWEEN PARK AND DRIVE IT STALLS, THE LIGHTS ON THE GEAR SHIFT HAVE SINCE GONE OUT. I HAVE REFUSED TO DRIVE OR REGISTER MY VEHICLE SINCE OCT. 2020 BECAUSE I AM TERRIFIED TO DRIVE IT WITH MY CHILD IN THE CAR. I MAKE MY MONTHLY PAYMENTS ON TIME AND HAVE BEEN TOLD TO REPORT MY ISSUES HERE. MY 2019 JEEP COMPASS IS A PAPERWEIGHT AT THIS TIME.
| NHTSA ID Number: | 11394635 |
|---|---|
| Consumer Location: | TREASURE ISLAND, FL |
| VIN: | 3C4NJCAB9KT**** |
TL* THE CONTACT OWNS A 2019 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE WORKED AS DESIGNED. THE AUTO START/STOP WARNING INDICATOR LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SUNCOAST CHRYSLER JEEP DODGE RAM (8755 PARK BLVD N, SEMINOLE, FL 33777, (727)393-4621) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 556.
| NHTSA ID Number: | 11394598 |
|---|---|
| Consumer Location: | BRICK, NJ |
| VIN: | 3C4NJDBB6KT**** |
I PARKED MY CAR IN MY DRIVE LASTNIGHT JUST LIKE EVERY NIGHT; AND I WALKED OUT THIS MORNING AND THE BACK END OF MY CAR WAS IN THE STREET! IT ROLLED BACK MORE THAN HALF OF MY DRIVEWAY! PLEASE UNDERSTAND THAT YES IT SNOWED HERE IN NJ HOWEVER THERE WAS ROCK SALT (A SIGNIFICANT AMOUNT ON MY DRIVEWAY - TOWNSHIP GRADE) THERE WAS A VERY LIGHT AMOUNT OF SNOW NOTHING CRAZY THAT WOULD'VE CAUSED THIS. MY DRIVEWAY IS NOT A HILL OR HARSH SLOPPING AT ALL. I'M CONCERNED FOR NOT ONLY MY SAFETY AND OF COURSE FOR MY CAR, BUT WHAT IF THAT ROLLED FURTHER?... WHAT IF IT HIT SOMEONE WALKING THEIR DOG.. OR ANOTHER VEHICLE PASSING BY?
| NHTSA ID Number: | 11390101 |
|---|---|
| Consumer Location: | PERKINSTON, MS |
| VIN: | 3C4NJCCB9KT**** |
I BOUGHT MY 2019 JEEP COMPASS LIMITED FROM A DEALERSHIP ON 11/18/2020. SINCE THAT DAY IT HAS BEEN IN THE SHOP 4 TIMES. THREE TIMES BECAUSE THE START /STOP KEPT COMING ON SAYING TO HAVE IT SERVICED AND BECAUSE IT STOPPED ON ME AT A STOP SIGN AND WOULD NOT GO, HAD TO TURN IT OFF AND IT CRAKED AGAIN TELLING ME START/STOP HAS MALFUNCTIONED! TODAY1/26/2021 ALL LIGHTS ON DASH CAME ON IT LOST POWER ON THE INTERSTATE AND TOLD ME TO STOP HAVE ENGINE SERVICED NOW. SHUT DOWN WOULD NOT CRANK HAD TO CALL A TOW TRUCK TO TAKE TO DELEARSHIP. FROM WHAT I HAVE READ THESE CARS ARE A PIECE OF CRAP AND JEEP NEEDS TO TAKE NOTICE!! JEEP SHOULD NOT BE ALLOWED TO SALE A VEHICLE WITH SO MANY KNOWN PROBLEMS!! SO SORRY I LEFT HONDA FOR THIS!!!!!!!!
| NHTSA ID Number: | 11389355 |
|---|---|
| Consumer Location: | SEVILLE, OH |
| VIN: | 3C4NJDDB4KT**** |
ON 3 SEPARATE OCCASIONS NOW THE CAR RANDOMLY SHUTS OFF WHILE DRIVING. THIS IS A HUGE SAFETY CONCERN AS ONCE IT WAS ON THE HIGHWAY- THE CAR SHUTS DOWN AND STARTS TO DECELERATE- YOU LOOSE POWER STEERING AND POWER BRAKES AND THE CAR IS HARD TO CONTROL- THE LAST INCIDENT ALMOST CAUSED AN ACCIDENT- HAS BEEN TO THE DEALER 3 TIMES AND THEY ARE BASICALLY JUST THROWING DARTS AT TRYING TO FIX IT. THE FIRST FIX WAS JUST A COMPUTER UPDATE, THE SECOND FIX WAS A THERMOSTAT AND HOUSING THE THIRD FIX WAS AN AUXILIARY BATTERY?
| NHTSA ID Number: | 11388400 |
|---|---|
| Consumer Location: | BYHALIA, MS |
| VIN: | 3C4NJDDBXKT**** |
SO MY VEHICLE HAS BEEN REALLY SLUGGISH. HALF THE TIME IT DOESN'T WANT TO ACCELERATE, AND WHEN IT DOES IT SOUNDS LIKE IT'S HAVING TROUBLE SHIFTING GEARS. WHEN GETTING ON THE FREEWAY MY VEHICLE WILL GET TO THE SPEED OF 50 MPH AND MY RPM READING BETWEEN 4000-5000. I HAVE TRIED TO LET MY FOOT OFF THE GAS, MY SPEED GOES DOWN BUT RPM STAYS THE SAME. THIS IS REALLY SCARY ESPECIALLY WHEN YOU HAVE TO GET ON A BUSY HIGHWAY WITH A SPEED LIMIT OF 70, AND YOU CAN ONLY GO 50-55. I AM A FIRST RESPONDER, SOME TIMES I USE MY PERSONAL VEHICLE TO RESPOND TO INCIDENTS, DUE TO LOCATION.
| NHTSA ID Number: | 11387806 |
|---|---|
| Consumer Location: | LAFAYETTE, CO |
| VIN: | 3C4NJDDB6KT**** |
FROM PURCHASE DATE THE BRAKES FELT BAD. I HAVE TAKEN MY CAR TO 2 DEALERSHIPS AND 3 TIMES TOTAL TO COMPLAIN ABOUT THE GRINDING AND BRAKE GRABBING AND TOLD NOTHING IS WRONG OR NO RECALLS, SO THEY DIDN'T WANT TO ADDRESS THIS ONGOING ISSUE.
| NHTSA ID Number: | 11378257 |
|---|---|
| Consumer Location: | LANCASTER, SC |
| VIN: | 3C4NJCBB4KT**** |
WHEN TRYING TO START THE CAR IT WILL TURN OVER BUT NOT START. THE CAR TURNS ON AS IF IT WILL START BUT DOESN'T COMPLETELY CRANK. THIS IS NOT THE FIRST TIME SINCE I'VE HAD THIS CAR THAT IT HAS NOT CRANK. IT HAS ALSO TURNED OFF IN THE MIDDLE OF TRAFFIC ON A VERY BUSY HIGHWAY WHILE AT A RED LIGHT AND DID NOT TURN BACK ON. THIS IS A PROBLEM I SEE MANY PEOPLE ARE HAVING WITH THIS SIMILAR VEHICLE.
| NHTSA ID Number: | 11376464 |
|---|---|
| Consumer Location: | SAN ANTONIO, TX |
| VIN: | 3C4NJCCB8KT**** |
MAKING A TURN AROUND AND THE CAR WENT OVER THE CURB BARELY AT 20 MPH OR SLOWER AND THEN THE CAR BECAME IN DRIVABLE. I HAVE BEEN TOLD THE RACK AND PINION IS BROKEN AND THAT JEEP HAS A 700+ PEOPLE WAITING LIST FOR THE PART BECAUSE THERE IS A BUG IN THE PART AND THEY REFUSED TO RELEASE IT TO THE PEOPLE SO NOW I DON'T HAVE A CAR TO DRIVE ALL BECAUSE I RAN OVER A CURB GOING LESS THAN 20 MPH.
| NHTSA ID Number: | 11373080 |
|---|---|
| Consumer Location: | MULBERRY, FL |
| VIN: | 3C4NJCBB5KT**** |
I BOUGHT MY JEEP MARCH 2019 AND HAVE NEVER HAD AN ISSUE. THEN A FEW MONTHS LATER THE RADIO STARTS PRESSING BUTTONS BY ITSELF. I TOOK IT TO THE LOCAL DODGE AND THEY SAID THERE WAS NOTHING WRONG WITH IT. THE NEXT THING TO GO WRONG IS THE AUTO START STOPS WORKING. I GOT STUCK AT SEVERAL RED LIGHTS AND ALMOST REAR ENDED A FEW TIMES. I TOOK IT BACK TO DODGE AND THEY STILL SAID THERE WAS NOTHING WRONG WITH IT AND IT DIDNT THROW ANY CODES AT ADVANCED AUTO. THEN LASTLY, IT FINALLY GOES OUT. THE VEHICLE COMPLETELY SHUTS OFF ON MY IN THE MIDDLE OF DRIVING IN THE MIDDLE OF THE ROAD. IT JUST STOPS. BREAKS SEIZED. LIGHTS FLICKERING OFF AND ON. CAR IS REGISTERED AS ON BUT WONT GO ANYWHERE. IT HAS BEEN ABOUT 3 WEEKS NOW AND IT STILL WONT START NOR EVEN SHOW A LIGHT ON THE DASH. NOW THAT I ONLY HAVE AN EXTENDED WARRANTY LEFT THEY ARE NKW SAYING I HAVE TO PAY 3I FOR A NEW ECU OUT OF POCKET. HOW IS THIS FAIR. I BOUGHT A NEW VEHICLE SO I WOULDNT HAVE THESE ISSUES. I STILL OWE 29K ON SOMETHING I CANT AMUSE EVER AGAIN.
| NHTSA ID Number: | 11364287 |
|---|---|
| Consumer Location: | POMPANO BEACH, FL |
| VIN: | 3C4NJCBBXKT**** |
TL* THE CONTACT OWNS A 2019 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE PARKING BRAKE INADVERTENTLY ENGAGED AND THE VEHICLE INDEPENDENTLY STOPPED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO ARRIGO CHRYSLER DODGE JEEP RAM OF SAWGRASS (5901 MADISON AVE, TAMARAC, FL 33321) HOWEVER, THE TECHNICIAN WAS UNABLE TO RETRIEVE A FAILURE CODE. THE CONTACT STATED THAT THE DEALER INFORMED HER THAT SHE HAD TO PAY OUT OF POCKET FOR THE REPAIRS AND THAT THE PART TO REPAIR THE VEHICLE WAS ON A NATIONAL BACK ORDER. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000.
| NHTSA ID Number: | 11355365 |
|---|---|
| Consumer Location: | DORCHESTER, MA |
| VIN: | 3C4NJDBB9KT**** |
TL* THE CONTACT OWNS A 2019 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING OVER BUMPS IN THE ROAD, THE VEHICLE SHOOK ABNORMALLY, RATTLED, AND BECAME UNSTABLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.
| NHTSA ID Number: | 11354784 |
|---|---|
| Consumer Location: | BYHALIA, MS |
| VIN: | 3C4NJDDBXKT**** |
I CAME TO A RED LIGHT; MY CAR CUT OFF LIKE NORMAL; WHEN I TOOK MY FOOT OFF THE BREAK IT WOULD NOT START BACK UP. I HAD TO CUT MY HAZARDS ON. I PUT MY VEHICLE IN PARK AND TRIED TO TURN MY VEHICLE ON. I TRIED 3 TIMES AND IT FINALLY STARTED. MY VEHICLE STARTED MAKING WEIRD NOISES; ON MY CONTROL PANEL IT SAID START/STOP NOT READY BATTERY PROTECTION MODE. I PARKED MY CAR AND LET IT COOL OF FOR 2 HOURS. I GOT IN MY VEHICLE, STARTED, LEFT MY HOUSE, WHEN I GOT TO THE STOP SIGN. IT DID THE SAME THING. IM HONESTLY SCARED TO DRIVE MY VEHICLE.
| NHTSA ID Number: | 11353969 |
|---|---|
| Consumer Location: | CHESAPEAKE CITY, MD |
| VIN: | **** |
TL* THE CONTACT OWNS A 2019 JEEP COMPASS. THE CONTACT STATED THAT WHILE BRAKING FOR A RED TRAFFIC LIGHT, THE PARKING BRAKE ACTIVATED INDEPENDENTLY. WHILE ATTEMPTING TO ACCELERATE FROM A STOPPED POSITION, THE BRAKES LOCKED UP AND THE VEHICLE WOULD NOT MOVE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT CALLED HERTRICH DODGE (1147 E PULASKI HWY, ELKTON, MD 21921, (443) 907-1500) AND WAS INFORMED THAT NO ACTIONS COULD BE TAKEN UNLESS THE FAILURE WAS PRESENT BEFORE A ROAD TEST COULD BE PERFORMED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000. THE VIN WAS UNAVAILABLE.
| NHTSA ID Number: | 11351488 |
|---|---|
| Consumer Location: | HENDERSON, NV |
| VIN: | 3C4NJDDB3KT**** |
THE VEHICLE WONT START OCCASIONALLY. YOU CAN PRESS THE IGNITION, AND IT SAYS ITS ON, BUT THE ENGINE DOESNT TURN OVER. I HAVE NOTICED IT HAPPENS MORE OFTEN IF YOU 3NGAGE THE PARKING BRAKE WHILE YOUR FOOT IS ON THE BRAKE PEDDLE. TO "CORRECT" YOU HAVE TO TAKE YOUR FOOT OFF THE BRAKE, PRESS THE IGNITION BUTTON AGAIN UNTIL IT SHUTS OFF, AND THEN REAPPLY YOUR FOOT ON THE BRAKE DEPRESSING IT AS FAR AS YOU CAN PRESS IT AND THEN PRESS THE IGNITION BUTTON AGAIN. THERE IS A MOMENT OF HESITATION AND THEN IT STARTS UP. ADDITIONALLY THE CAR HAS SHUT OFF ON ME AT AN INTERSECTION WITH THE AUTO START FEATURE ON, AND WOULDNT RESTART WHEN I TOOK MY FOOT OFF THE BRAKE LIKE IT WAS SUPPOSED TO. I HAD TO FOLLOW THE SAME PROCEDURE DESCRIBE ABOVE TO "CORRECT" THE PROBLEM. BECAUSE OF THIS, I NO LONGER RUN THE CAR WITH THE AUTO START FEATURE BECAUSE ITS UNRELIABLE. ITS ALWAYS BEEN A BIT OF A ROUGH START WHENEVER I HAVE LEFT IT ON, CAUSING ME TO WONDER IF ITS ACTUALLY GOING TO START.
| NHTSA ID Number: | 11340060 |
|---|---|
| Consumer Location: | GURNEE, IL |
| VIN: | 3C4NJDBB1KT**** |
VEHICLE PURCHASED NEW, STILL UNDER WARRANTY SUDDENLY QUITS RUNNING WHILE IN TRAFFIC TRAVELING AT 30-50 MPH, ON A COUNTY ROAD, VEHICLE WAS STILL RECEIVING POWER HOWEVER WONT RESTART. BROUGHT TO THE DEALER WERE IT WAS PURCHASED. DIAGNOSED AS A FAULTY PCM AND ESD. REPAIRED AFTER WAITING TWO WEEKS FOR THE PARTS. DROVE IT OFF THE LOT LESS THAN 3 BLOCKS AND IT HAPPENED AGAIN. THIS SHOULD BE A SAFTEY RECALL STOPPING IN A STREAM OF TRAFFIC SUDDENLY.
| NHTSA ID Number: | 11327426 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 3C4NJDBB3KT**** |
IT SOUNDS LIKE THE FRAMING UNDER MY HOOD IS BOUNCING. ANYTIME I'M DRIVING ON THE ROAD, I HEAR KNOCKING EVERY TIME I HIT THE SLIGHTEST BUMP. SOUNDS AS IF SOMETHING IS LOOSE AND NOT SECURED. DEFINITELY SCARY SINCE IT'S A 2019 JEEP COMPASS, BASICALLY A BRAND NEW VEHICLE. *TR
| NHTSA ID Number: | 11324019 |
|---|---|
| Consumer Location: | BELLEVUE, NE |
| VIN: | 3C4NJDBB5KT**** |
I COMPLAINED ABOUT ENGINE TAPPING SOON AFTER BUYING THE BRAND NEW CAR IN AUGUST 2019 NOTHING WAS DONE. 5/9/20 I ATTEMPTED TO DRIVE THE CAR AND AS I GOT READY TO PULL INTO A BUSY STREET THE TRUCK CUT OFF AND THE PARKING BREAK ENGAGED. IT TOOK ME 5 MINS TO GET IT RESTARTED AND ATTEMPTED TO BACK UP AND IT CUT OFF AGAIN. MY BREAKS HAVE BEEN FEELING AS THOUGH THEY ARE GRINDING. MY CLOCK HAS CHANGED TIME ON THE TRUCK FROM REGULAR TIME TO MILITARY TIME. WHEN MOVING MY CAR INTO DRIVE MY CAR JERKS VIOLENTLY. *TR
| NHTSA ID Number: | 11323322 |
|---|---|
| Consumer Location: | ATLANTA, GA |
| VIN: | 3C4NJCBB4KT**** |
MY AIR BAGS DEPLOYED WITHOUT COLLISION. I WAS DRIVING HOME AT 55 MPH, THE SPEED LIMIT ON THE INTERSTATE WHEN MY CAUSE STARTED BEEPING AND AIR BAGS DEPLOYED CAUSING ME TO CLIP A CAR WHEN I SWERVED. I LATER RECEIVED NOTICED IN MY JEEP APP OF A ISSUE WITH THE AIRBAG.*DT*JB*DT*DT*JB*DT*DT*JB*JB CONSUMER STATED VEHICLE HAS BEEN TOTALED. *TR*DT
| NHTSA ID Number: | 11319427 |
|---|---|
| Consumer Location: | SNELLVILLE, GA |
| VIN: | 3C4NJCBB5KT**** |
THE TOUCH SCREEN RADIO IS SWITCHING RADIO STATIONS BY ITSELF. WHEN YOU TOUCH THE STATION ON THE SCREEN IT GOES BACK TO ANOTHER STATION
| NHTSA ID Number: | 11318433 |
|---|---|
| Consumer Location: | MILWAUKEE, WI |
| VIN: | 3C4NJCAB4KT**** |
2019 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO BROKEN AXLES ON VEHICLE AFTER DRIVING THROUGH SNOW. *LD CONSUMER STATES THAT WHILE DRIVING THROUGH SNOW ON THE HIGHWAY THE AXLES OF THE LEFT TIRES OF VEHICLE BROKE. THIS CAUSED THE VEHICLE TO SPIN AND HIT A CONCRETE DIVIDER CAUSING DAMAGE TO THE BODY OF THE VEHICLE. VEHICLE WAS TOWED TO GRIFFIN'S HUB CHRYSLER JEEP DODGE (MILWAUKEE, WI). CONSUMER WAS TOLD THAT DAMAGE WOULD NOT BE COVERED UNDER WARRANTY BECAUSE AN ACCIDENT CAUSED THE AXLES TO BREAK. CONSUMER STATES THAT THE AXLES BREAKING WERE THE CAUSE OF THE ACCIDENT. *DL
| NHTSA ID Number: | 11302719 |
|---|---|
| Consumer Location: | TROY, MI |
| VIN: | 3C4NJDCB0KT**** |
UNINTENDED ACCELERATION, AFTER BRAKING VEHICLE LURCHES FORWARD WITH UNINTENDED ACCELERATION, ALSO HARD SHIFTS WHEN IN MOTION.
| NHTSA ID Number: | 11301496 |
|---|---|
| Consumer Location: | TACOMA, WA |
| VIN: | 3C4NJCAB4KT**** |
I WAS AT A RED LIGHTING TURNING RIGHT AND WHEN I STARTED TO GO THE CAR STALLED AND WOULD NOT LET ME GO FORWARD. I TRIED TURNING THE CAR ON AND OFF AND IT MADE A NOISE LIKE THE CAR WAS TURNING ON BUT WOULD NOT LET ME MOVE FORWARD. I TRIED TURNING IT ON AND OFF A COUPLE TIMES THEN THE CHECK ENGINE LIGHT CAME ON. I POPPED THE HOOD AND THEN TRIED TURNING THE CAR ON AGAIN, THIS TIME IT DID TURN ON AND WAS LETTING ME MOVE FORWARD AND THEN IT STALLED AGAIN AND WOULD NOT LET ME GO FORWARD. MY HUSBAND HAD TO PUSH THE CAR AND JUMP START IT (ITS A MANUAL) WE DROVE STRAIGHT TO DODGE TO HAVE IT LOOKED AT. THEY WERE UNABLE TO DUPLICATE THE ISSUE AND RELEASED THE CAR BACK TO US.
