|Rearview Video Systems||Yes|
|Dynamic Head Restraints||Driver, Front Passenger|
|Head Restraint||Driver, Front Passenger, Rear Seat|
|Advanced Belt Feature||Standard|
|Adjustable Upper Belt Anchorage||Driver, Front Passenger|
|Seat Belt Reminder System||Driver, Front Passenger|
|Frontal Air Bag||Driver, Front Passenger|
|Curtain||Driver, Front Passenger, Rear Seat|
|Pelvic/Torso||Driver, Front Passenger|
|Additional Air Bags||Not Available|
|Meets Side Air Bag Out-of-Position Requirements||No|
|LATCH Locations||Not Available|
|Safety Power Windows (Anti-Pinch)||Not Available|
|Safety Power Windows (Anti-Pinch) locations||Not Available|
|NHTSA ID Number:||11422057|
|Consumer Location:||SANTA ROSA, CA|
Driver headrest exploded into the back of my head while I was driving on a two-lane road (Hopper in Santa Rosa CA). Impact caused me to lose consciousness for several seconds, and I woke up on the wrong side of the road still in motion with my 6 year old daughter in the back booster seat. This problem is reflected in NHTSA online literature, a certified class-action suit, and online notices about potential recall. Headrest is being replaced for free but the Jeep dealer didn't have any in stock and there is no timeline to get it fixed. Currently working with Kaiser Permanente insurance plan and medical staff to help with neck, head, and back pain, and continuing dizziness on and off every day since the incident.
|NHTSA ID Number:||11421888|
|Consumer Location:||VISALIA, CA|
I was driving the vehicle when my drivers headrest popped and hit the back of my head. I pulled over to see what happened and it looks as though the headrest exploded but nothing came out. I’m not sure if an airbag was supposed to deploy but it did not. Luckily because my son was in the back seat. I did not hit anything when it happened and I was just driving.
|NHTSA ID Number:||11421563|
|Consumer Location:||HOUSTON, TX|
Headrest deployed without warning. Have read online that this is a very common problem with an expensive fix. Luckily no one was sitting in seat when it deployed or could have caused injuries. If it happens to drivers seat while driving this could be a very dangerous situation.
|NHTSA ID Number:||11421375|
|Consumer Location:||FOWLERVILLE, MI|
There is a claim on my CarMax that never happened to my Jeep. The accident from January 2021 where “my car rolled over” never occurred
|NHTSA ID Number:||11420978|
|Consumer Location:||OTTAWA, IL|
On 6/14/2021 I got in my vehicle and noticed the driver side headrest was deployed outward. I can see broken plastic clips inside.
|NHTSA ID Number:||11420875|
|Consumer Location:||MAPLE GROVE, MN|
Passenger and driver side front seat seat belt fail to retract once extended, resulting in excess seat belt material across the body, and thus possibility of a delayed or insufficient tensioner reaction in an event. Vehicle is subject to a warranty extension for a similar concern (slow retraction), but after inspection by an authorized dealership, it was determined that the seat belts upper D-ring does not exhibit the damage that the warranty extension was released for. However, upon inspection it was found that other plastic routing components on the seat belt have begun to crack, fail, and separate. As this other damage was not specifically addressed in the warranty extension, no coverage for this defect applies.
|NHTSA ID Number:||11420805|
|Consumer Location:||OAKLAND, TN|
The headrest popped while I was driving and caused my head to fly forward. Yes it can be inspected. No No No
|NHTSA ID Number:||11420732|
|Consumer Location:||CHICAGO, IL|
Third steering rack in 4 years. Vehicle only has 40K miles on it. Each time there is a drop in power steering fluid and a leak identified in the power steering boot.
|NHTSA ID Number:||11420764|
|Consumer Location:||LAFAYETTE, IN|
The front passenger seat headrest safety mechanism malfunctioned causing it to deploy. This caused a severe head injury to the passenger. Major concern of the driver seat headrest having the same problem and potentially causing an accident.There were no warning signs prior to the incident.
|NHTSA ID Number:||11420290|
|Consumer Location:||CANYON LAKE, TX|
We were entering the vehicle, as I was getting into the drivers seat there was a terrible noise beside my right ear and pressure on my head. At the same time my grandson was entering in the rear seat behind me and was hit in left ear area with an exploding Active headrest restraint. The car had been remotely started but was not actually running yet and was in park with nothing behind it. I had no idea of this potential hazard, we drive long distances with grandchildren in the rear seat and if this would have or if the passenger headrest explodes while driving, it could be catastrophic. This is not acceptable. They should be replaced immediately, not wait until they actually cause a catastrophy !!!! I would rather not be in constant fear of the next explosion in my car which could have far worse results.
|NHTSA ID Number:||11419964|
|Consumer Location:||SAN JUAN, PR|
On April 23rd at 9:28pm I was driving my Jeep Grand Cherokee 2015 on a highway at approximately 45mph when suddenly the transmission slipped to neutral without any human interference. I tried shifting it back to drive but the transmission did not respond. The Jeep lost momentum very quickly and came to a complete stop in the highway. As soon as it went to a complete stop it locked itself in parking position and l lost all ability to put it back to drive. I turned my blinkers and emergency lights on, but one minute later I got rear-ended by a car traveling at 50mph. My Jeep Grand Cherokee 2015 got totaled and I was taken to the hospital in stable condition. I was in a bad collision due to the Jeep slipping into neutral and locking itself in parking. I lost ALL ability to control my Jeep. The jeep got towed to a safe location. Two weeks later, we needed to move the car to another area for the insurance inspection. The car turned on and moved, yet again when the car gained velocity, the gear slipped to neutral and again came to a complete stop it, locking the transmission in the parking position. I always took my car for regular maintenance and it was a very well kept Jeep Grand Cherokee 2015.
|NHTSA ID Number:||11419987|
|Consumer Location:||PHILADELPHIA, PA|
THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11419989*DJR The contact owns a 2015 Jeep Grand Cherokee. The contact stated there was an abnormal fuel odor inside the cabin of the vehicle. The contact stated that there was no warning light illuminated. The vehicle was not diagnosed nor repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V699000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 78,000.
|NHTSA ID Number:||11419988|
|Consumer Location:||PHILADELPHIA, PA|
THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11419989*DJR The contact owns a 2015 Jeep Grand Cherokee. The contact stated that after the vehicle has shifted into park, the vehicle rolled backwards. The contact stated there was no warning light illuminated. The vehicle was not diagnosed nor repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V240000 (Power Train) however, the vin was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.
|NHTSA ID Number:||11419989|
|Consumer Location:||PHILADELPHIA, PA|
The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle indicated erroneously that the cruise control was activated. The contact stated that the cruise control light warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.
|NHTSA ID Number:||11419805|
|Consumer Location:||HOBBS, NM|
Check engine light on. Recall issued, dealership contacted, recall repaired. Check engine light off for approximately 2 weeks only. Check engine light on from then until present.