Components: ELECTRICAL SYSTEM SEATS UNKNOWN OR OTHER
February 01, 2021
TBD
Condition
Starts
Damage
Collision
Title
Salvage
| Dynamic Head Restraints | Driver, Front Passenger |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Pelvic/Torso | Driver, Front Passenger |
| Knee | Driver |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Not Available |
| Safety Power Windows (Anti-Pinch) locations | Not Available |
| NHTSA ID Number: | 11395279 |
|---|---|
| Consumer Location: | COOKEVILLE, TN |
| VIN: | 1C4RJFAG4KC**** |
THE DISPLAY/ELECTRONIC SYSTEM APPEARED TO BE HIJACKED DURING MY COMMUTE TO WORK. THE HACKER BEGAN BY CHANGING THE RADIO FROM SIRIUS XM TO AN AM STATION, THEN BEGAN CHANGING SETTINGS (CLIMATE CONTROL OF SEATS), VIEWED CONNECTED DEVICES (USB, MEDIA ETC.), THEN SWITCHED TO VIEW THE REAR VIEW CAMERA, VIEWED THE COMPASS, VIEWED PHONE SETTINGS AND DIALED THE LAST NUMBER DIALED FROM MY PHONE. THE HACKER KEPT GOING BACK TO SETTINGS, REAR VIEW CAMERA, RADIO AND CLIMATE CONTROL. THIS ALL HAPPENED IN A SHORT AMOUNT OF TIME AND CONTINUED EVEN AFTER I HAD STOPPED THE VEHICLE AND TURNED MY CELL PHONE OFF. I LEFT MY PHONE OFF UNTIL I ARRIVED AT WORK AND THE HACKER WAS STILL MESSING WITH SETTINGS AND RADIO. I TURNED THE VEHICLE OFF AND OPENED THE DOOR TO DROP THE DISPLAY AND ALL ELECTRONIC AUXILIARY POWER.
| NHTSA ID Number: | 11307793 |
|---|---|
| Consumer Location: | HACIENDA HEIGHTS, CA |
| VIN: | 1C4RJFAG4KC**** |
I GOT INTO MY VEHICLE AND WHEN I TRIED STARTING IT WOULD NOT TURN ON THE ENGINE. THE ONLY THING THAT WOULD ILLUMINATE WAS THE SPEEDOMETER AREA. THE AUDIO UNIT WOULD TURN ON OFF AND THEN ON AND THEN OFF. I TRIED ABOUT 10 TIMES AND WOULD NOT START THE ENGINE. THE VEHICLE WAS PARKED IN MY DRIVEWAY WHEN IT HAPPENED.
| NHTSA ID Number: | 11267130 |
|---|---|
| Consumer Location: | MILFORD, MI |
| VIN: | 1C4RJFAG4KC**** |
PURCHASED A 2019 JEEP GRAND CHEROKEE 1 MONTH AGO THAT HAD LESS THAN 3,000 MILES ON IT. YESTERDAY WHEN DRIVING HOME FROM WORK, WE WERE GOING ROUGHLY 40 MILES AN HOUR WHEN THE CAR CAME OUT OF GEAR AND LOST ALL POWER TO THE WHEELS. PULLED THE CAR TO THE SIDE OF THE FREEWAY AND TRANSMISSION LOCKED UP . HAD VEHICLE FLATBEDDED TO DEALERSHIP WHERE THE TRANS HAD TO BE MANUALLY DISENGAGED TO GET OF THE TOW VEHICLE. THIS VEHICLE HAS 4,000 MILES ON IT.
| NHTSA ID Number: | 11442120 |
|---|---|
| Consumer Location: | HARRISON, NJ |
| VIN: | 1C4RJFBG8KC**** |
Our Jeep just hit 9k miles and the Airbag Service Light has turned on and it gives a warning of it each time you start the vehicle.
| NHTSA ID Number: | 11442123 |
|---|---|
| Consumer Location: | VALENCIA, CA |
| VIN: | 1C4RJFAG3KC**** |
Both head lamps went out on a 2019 Jeep Grand Cherokee. Manufacture say it is maintenance issue, but both going out at the same time is too much of coincidence. There must be a electrical issue (Which is covered under warrantee) that cause this.
| NHTSA ID Number: | 11439143 |
|---|---|
| Consumer Location: | JACKSONVILLE, FL |
| VIN: | 1C4RJEAG8KC**** |
Minor leak in EVAP system. Unsure if malfunction is due to a bad sensor
| NHTSA ID Number: | 11439144 |
|---|---|
| Consumer Location: | JACKSONVILLE, FL |
| VIN: | 1C4RJEAG8KC**** |
Screen display will freeze while putting car into drive from reverse, thus having the back up camera stuck on the screen while driving. This recall was issued for my make and model, but my VIN was not included. Please report this is happening in my car to ensure my car is included in the recall.
| NHTSA ID Number: | 11432984 |
|---|---|
| Consumer Location: | GLENVIEW, IL |
| VIN: | 1C4RJFBG6KC**** |
Backing out of garage to driveway just a few feet. Car suddenly accelerated on its own to a very high speed in Reverse. Knocked down a tree and busted through the neighbor's garage wall. Attempted to pump brakes but it did not help one bit. My safety was at risk and luckily I was not hurt. Luckily there was no one in the alley or at my neighbor's driveway or garage. People could have been killed based on how fast the car suddenly accelerated. No warning lights were on prior to the incident. Nothing to indicate there was a problem with the car. When the car stopped as a result of hitting the garage wall, it was still in reverse. There is $20k damage to my 2019 Jeep Grand Cherokee. The collision company said they will make sure its safe to drive but I'm not sure if it should be inspected elsewhere. I will contact a dealer to inspect after collision company releases the car. How am I to drive this car again not knowing if this could happen again and potentially result in death of someone? The car is certainly available for inspection.
| NHTSA ID Number: | 11432192 |
|---|---|
| Consumer Location: | MILLERSVILLE, PA |
| VIN: | 1c4rjfbg6kc**** |
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the STOP/START system failed to operate as designed. The contact stated that while driving with the STOP/START system engaged and the vehicle was stopped at a stop sign or a traffic light, the STOP/START system failed to engage the engine. The contact had to put the vehicle in park and restart the vehicle. The failure was experienced twice. The contact stated that the STOP/START system light illuminated on the instrument panel and stated that the system needed to be serviced. The vehicle was taken to the dealer do be diagnosed. The mechanic failed to retrieve a fault code. The dealer also tests drove the vehicle and was unable to duplicate the failure. However, the contact stated that the Mopar computer sent an email alert that the STOP/START system needed to be serviced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 23,000.
| NHTSA ID Number: | 11423498 |
|---|---|
| Consumer Location: | BELLAIRE, TX |
| VIN: | 1C4RJEAG5KC**** |
I was driving on a highway on June 18, 2021, from Houston to Galveston (TX), at approx. 30 mph given traffic at that time, and suddenly the dash board started blinking and malfunctioning, I realized I lost the speedometer showing me only horizontal lines, the brake light turned on (red) and it felt like I did not have appropriate control of the steering wheel, it was very stiff. I was able to reduce the speed, turn on the emergency lights, tested the brake and then take the exit into the feeder and stopped and turned off the car. I called the River-Oaks Chrysler-Jeep service unsuccessfully. I waited 15-20 minutes and then turned on the car to see that the engine sign was on, this was not the first time that I've got this sign and even received emails with a warning for which the car was taken accordingly for service and I was told by the advisors that if the engine sign was on, the car was drivable but if it was blinking it was not drivable. One time, after having one of these situations with the engine warning light on, the next available day I brought the car for service and because the light was already off, I was told that the system might have reset and that no action was needed at that time. I decided to proceed my trip given that the steering wheel felt that is was back to normal, tested the brakes and drove to my destination, using the feeders and at very low speed. The next morning I called the Jeep service and talked to the advisor (Mr. Fernandez) over the phone, explained what happened and he reassured me that I could safely drive the car back to the dealer given the fact that the engine light was on but not blinking. Car was dropped for service on June 22, after being parked for those days. The ABS module was reported to have an internal failure and it was replaced. This has been a repetitive event but this last time was critical in terms that I lost confidence in this vehicle. The administration at this dealer is fully aware of these events.
| NHTSA ID Number: | 11422523 |
|---|---|
| Consumer Location: | CANANDAIGUA, NY |
| VIN: | 1C4RJFBG9KC**** |
Stops and needs to be put in park to restart, was determined not related to start stop or batteries . Jeep still in shop part not available for undetermined length of time
| NHTSA ID Number: | 11421129 |
|---|---|
| Consumer Location: | NEWTON, MA |
| VIN: | 1C4RJFBG6KC**** |
I was driving around 75mph on the interstate for about an hour (not using cruise control) when all of a sudden the accelerator no longer worked. There was no warning, no error lights or codes or anything. I tested the brakes and they still worked. I was able to coast to a stop on the breakdown lane. I waited about 20 seconds and restarted the car and everything worked again. This is my son's car that I was driving and it's really concerning because I thought I bought a safe car for him. I'm an experienced driver, but either way it's extremely dangerous. I looked information up about this issue and I guess it's been happening quite a bit according to the internet. Someone mentioned that the 4 PCM torx head t15 mounting screws that hold the PCM faceplate to the protective metal case where the circuit board is housed are too long. (Not the 3 bolts that hold the PCM to the mounting bracket) When there was a vibration or shift, the screws touched the circuit board shorting everything out and causing the engine to stall. The owner put washers with the 4 little t15 screws and were able to fix the problem. I think there needs to be a recall. I'm afraid to drive the car myself or have my son drive it. I'm taking it to the dealer, but I don't think they'll be able to recreate the situation.
| NHTSA ID Number: | 11416693 |
|---|---|
| Consumer Location: | BELLEVUE, NE |
| VIN: | 1C4RJFBG4KC**** |
VEHICLE STALLING AND JUMPING WHEN SWITCHING GEARS
| NHTSA ID Number: | 11408405 |
|---|---|
| Consumer Location: | INOLA, OK |
| VIN: | 1C4RJFBG1KC**** |
THE SCREEN THAT DISPLAYS RADIO AND NAVIGATION AND REAR BACKUP CAMERA FREEZES UP AND CAMERA WILL NOT DISPLAY. THE SYSTEM DOES THIS INTERMITTENTLY AND WILL POWER ITSELF OFF AND ON. SOMETIMES IT WILL NOT REBOOT UNLESS I STOP, PUT THE VEHICLE IN PARK, TURN OFF THE ENGINE, RESTART THE ENGINE AND TAKE VEHICLE OUT OF PARK. IT IS VERY DISTRACTING AND UNSAFE TO FREEZE UP AND LOSE THE DISPLAY. THIS HAS HAPPENED WHEN I'M DRIVING IN TOWN AND ON THE HIGHWAY AND ALSO WHEN VEHICLE IS PARKED. THIS HAS BEEN ONGOING SINCE DECEMBER 2020. THE RADIO MODULE HAS BEEN REPLACED ONCE. THE SECURITY GATEWAY MODULE HAS BEEN REPLACED BUT NOTHING HAS HELPED. I'VE TAKEN IN BACK 4 TIMES SINCE JANUARY 2021 FOR THE SAME ISSUES.
| NHTSA ID Number: | 11405514 |
|---|---|
| Consumer Location: | WOODBRIDGE, VA |
| VIN: | 1C4RJFAG7KC**** |
I WAS STOPPED IN TRAFFIC WITH THE VEHICLE IN DRIVE. WHEN THE LIGHT CHANGED TO GREEN I PRESSED THE ACCELERATOR AND THE DRIVE (D) INDICATOR LIGHT BEGAN BLINKING. AT THE SAME TIME, THE ENGINE WOULD REV BUT WOULD NOT GO FORWARD. THE VEHICLE BEHIND ME NEARLY RAN IN INTO THE BACK OF US. I HAD TO SWITCH FROM DRIVE TO PARK, BACK TO DRIVE TO MOVE FORWARD.
| NHTSA ID Number: | 11389986 |
|---|---|
| Consumer Location: | DENHAM SPRINGS, LA |
| VIN: | 1C4RJEAG7KC**** |
MY VEHICLE (2019 JEEP GRAND CHEROKEE) WAS ONLY 1 1/2 YEARS OLD AND WAS INVOLVED IN A HEAD ON COLLISION. I WAS DRIVING ABOUT 45MPH WHEN I WAS STRUCK BY 4-DOOR CHEVY SILVERADO (DRIVER-TO-DRIVER COLLISION) THAT WAS ATTEMPTING TO MAKE A LEFT TURN ON GREEN, SO ONLY GOING ABOUT 3-5MPH. THE TRUCK'S STEERING WHEEL AIRBAG DEPLOYED, BUT NONE OF MY JEEP'S DID. MY JEEP'S ENTIRE FRONT AREA WAS CRUSHED, AND DRIVER'S SIDE EXPERIENCED EXTENSIVE DAMAGE AS WELL; RESULTING IN MY JEEP BEING TOTALED. EVERYONE AT THE SCENE OF THE ACCIDENT WAS SHOCKED THAT MY JEEP'S AIRBAGS DID NOT DEPLOY. AS A RESULT, I BUSTED MY HEAD ON THE STEERING WHEEL, AND 6 WEEKS LATER, I STILL HAVE A KNOT ON MY FOREHEAD. I WILL NEVER PURCHASE A GRAND CHEROKEE AGAIN! I AM COMPLETELY AMAZED THERE ARE ZERO RECALLS!
| NHTSA ID Number: | 11389875 |
|---|---|
| Consumer Location: | VAN NUYS, CA |
| VIN: | 1C4RJEAG6KC**** |
I BOUGHT THIS CAR IN JAN. 2018 BRAND NEW. FOR THE FIRST YEAR OR SO I HAD NO PROBLEMS. AS OF JULY 2020 IT HAS STALLED ON ME FOR 5 TIMES. IT ONLY HAPPENS WHILE ON THE HIGHWAY (60-70MPH). THE LIGHTS ON THE DASHBOARD START BLINKING AND IT SAYS "SHIFT TO P TO START". IT DECELERATES VERY QUICKLY LUCKILY I'VE BEEN ABLE TO MERGE TO THE EMERGENCY LANE ON THE HIGHWAY BUT THIS LAST TIME (1/17/21) IT WAS VERY SCARY AS CARS WERE SWERVING IN ORDER TO AVOID HITTING ME. I'M UNABLE TO ACCELERATE SO THERE'S CARS GOING 60-80MPH FLYING PAST ME. ONCE I GET TO THE EMERGENCY LANE AND DOWN TO 5-7MPH THE CAR COMPLETELY STOPS (HARD STOP). I'VE TAKEN IT IN TO THE DEALER EVERY TIME AND EVERY TIME THEY CAN'T "DUPLICATE" MY COMPLAINT, THERE FOR NOTHING CAN BE DONE.CAN SOMEONE PLEASE FIX THIS AS I STILL HAVE 1 YEAR LEFT ON THIS CAR! IF NOT- IM TRADING IT IN & NO LONGER BUYING JEEPS. I HAVE THE DEALER INVOICE FOR ALL VISITS IF ANYONE NEEDS THEM.
| NHTSA ID Number: | 11386745 |
|---|---|
| Consumer Location: | MARTINEZ, CA |
| VIN: | 1C4RJEBG9KC**** |
MULTIPLE ISSUES: 1) LOSS OF POWER WHILE DRIVING. HAD TO COME TO A FULL STOP WHILE IN TRAFFIC AND RESTART THE CAR. 2) DOORS WOULDN'T LOCK ANY MORE. 3) BATTERY DRAINED WITHIN 24HRS AND REQUIRED JUMP START. DIAGNOSIS: FAULTY TIPM, CURRENTLY BEING REPLACED. CAN PROVIDE FULL DOCUMENTATION IF REQUESTED.
| NHTSA ID Number: | 11383298 |
|---|---|
| Consumer Location: | FORT WORTH, TX |
| VIN: | 1C4RJEAG4KC**** |
THE AC DOES NOT STAY COLD. IT CYCLES FROM COLD TO LIKE WARM AND HUMID SEVERAL TIMES PER MINUTE. I HAVE TAKEN THE VEHICLE IN TO THE DEALER SEVERAL TIMES. THEY HAVE DRAINED AND RECHARGED THE AC TO NO AVAIL. THEY HAVE TOLD ME OTHER CUSTOMERS COMPLAIN OF THE SAME THING IN THE 2019S. IT HAPPENS WHILE THE VEHICLE IS STATIONARY AND IN MOTION. THIS IS A KNOWN ISSUE THAT NO FIX HAS BEEN ESTABLISHED FOR.
| NHTSA ID Number: | 11378444 |
|---|---|
| Consumer Location: | BRISTOL, CT |
| VIN: | 1C4RJFBGXKC**** |
IN JUNE OF 2019, I PURCHASED THE VEHICLE NEW. ABOUT THE 3,414 MILE MARK, I HAD MAJOR ELECTRICAL ISSUES. WHILE DRIVING THE CAR, ALL OF THE WARNING MESSAGES STARTED FLASHING ACROSS MY DASHBOARD. THE CAR BECAME SLUGGISH AND FELT LIKE IT WAS GOING TO STOP RUNNING. THIS ALL HAPPENED WHEN I WAS IN TRAFFIC MOVING FORWARD. I FELT UNSAFE. IT WENT TO THE DEALER. IF MY MEMORY SERVES ME RIGHT, THEY FOUND ABOUT 75 CODES HAD BEEN ACTIVATED BY THE COMPUTER. THEY COULD NOT FIND A PROBLEM WITH THE CAR AND GAVE IT BACK TO ME. ON MY WAY HOME, IT HAPPENED AGAIN. ALL THE WARNING MESSAGES FLASHED ACROSS THE DASHBOARD SCREEN WHILE I WAS ON THE HIGHWAY. THE CAR WAS SLUGGISH AND I THOUGHT IT WAS GOING TO DIE. IT WENT BACK TO THE SHOP AND THEY KEPT IT FOR ABOUT TWO WEEKS. COULD NOT FIND A PROBLEM WITH IT. FINALLY GOT IT BACK AND I WAS ENSURED IT WAS REPAIRED. ABOUT A WEEK AGO, IT HAPPENED AGAIN. THE 11,000 MILE MARK. THE EXACT SAME SCENARIO AS BEFORE. BUT THE CAR STOPPED MOVING ON TWO OCCASIONS WHEN I WAS IN REVERSE AND IN TRAFFIC STOPPED WAITING TO MAKE A LEFT TURN. THE CAR REMAINED RUNNING BUT WOULD NOT CONTINUE IN REVERSE OR GO FORWARD. I PUT THE CAR IN PARK BOTH TIMES, MESSAGES FLASHED ACROSS THE SCREEN AND SEEMED TO RESET THE SYSTEM. I THEN COULD CONTINUE GOING WITH THE CAR. I DEFINITELY FELT UNSAFE WHEN THIS HAPPENED. AGAIN, THEY CAN FIND NOTHING WRONG. I WAS TOLD THERE WAS A TWO PAGE PRINTOUT SHOWING ALL THE WARNING CODES THAT HAD GONE OFF. AS I WRITE THIS, THE CAR IS IN THE SHOP. IVE BEEN TOLD THEY CANNOT FIND ANYTHING WRONG. AS OF THIS WRITING, THEY DO NOT KNOW WHAT IS WRONG WITH IT. THEY WANTED TO GIVE IT BACK TO ME, UNFIXED. I TOLD THEM TO GET IT REPAIRED. THE CAR IS TO DANGEROUS TO TAKE BACK UN-REPAIRED.
| NHTSA ID Number: | 11378496 |
|---|---|
| Consumer Location: | SUMTER, SC |
| VIN: | 1C4RJFBG3KC**** |
I NOTICED THAT WHEN IT RAINS WATER LEAK IN MY TRUCK ON THE DRIVER SIDE FROM THE BRAKE PEDAL. I HAS SOAKED THE CARPET AND MAT SEVERAL TIME AND ALSO CAUSED MEWDOW PROBLEMS THE VEHICLE WAS STATIONARY AT THE TIME IN SUMTER SC AT MY HOME
| NHTSA ID Number: | 11375390 |
|---|---|
| Consumer Location: | QUINCY, MA |
| VIN: | 1C4RJFAG7KC**** |
MY 2019 JEEP GRAND CHEROKEE WILL INTERMITTENTLY NOT START. I WILL PUSH THE BUTTON AND IT REVS UP BUT DOES NOT TURN OVER. THIS LASTS FOR ABOUT 10 MINUTES AND THEN WILL START. THIS HAPPENS ABOUT ONCE A WEEK. THE CAR ALSO STALLED UNDERWAY TWICE THIS PAST SUMMER. QUIRK JEEP IN BRAINTREE MA TELLS ME NOTHING IS WRONG WHEN I HAVE VIDEO EVIDENCE. THE CAR IS NOT SAFE AND IS LIKE NEW. IT CURRENTLY HAS ONLY 8500 MILES ON IT. VERY FRUSTRATING WHEN I PAID A LOT FOR THE CAR.
| NHTSA ID Number: | 11375151 |
|---|---|
| Consumer Location: | GERMANTOWN, MD |
| VIN: | 1C4RJFAG9KC**** |
RECENTLY SUBMITTED A CLAIM. HAD TO TOW TO MY DEALERSHIP AND WAS JUST NOTIFIED THAT THE TRANSMISSION IS ALSO MALFUNCTIONING. I HAVE NOTIFIED MY DEALER IF THESE EXACT RECALLS AT THIS WEBSITE FOR THIS MAKE AND MODEL AND THEY ARE TELLING ME IT DOES NOT APPLY TO MY VEHICLE. BIZARRE. PLEASE HELP. I'VE ONLY HAD THIS CAR 8 MONTHS.
| NHTSA ID Number: | 11374769 |
|---|---|
| Consumer Location: | GERMANTOWN, MD |
| VIN: | 1C4RJFAG9KC**** |
MY CAR HAS STALLED TWICE IN THE LAST 3 DAYS AND HAS ALSO NO TURNED ON SO WE NEEDED A JUMP 1 DAY AGO. WE BOUGHT THIS CAR BRAND NEW OFF THE LOT WITH ONLY 65 MILES ON IT. ALSO THERE'S AN 'A!' SYMBOL SHOWING ON THE DASH NOW.
| NHTSA ID Number: | 11372865 |
|---|---|
| Consumer Location: | MECHANICVILLE, NY |
| VIN: | 1C4RJFJT3KC**** |
THIS VEHICLE WAS HIT BY A SILVERADO EXTENDED CAB PICKUP AT A 4 WAY STOP TWICE BY THE SAME TRUCK. THE IMPACT RESULTED IN THE JEEP BEING A TOTAL LOSS WITH EXTENSIVE DAMAGE FRONT AND REAR. THE AIRBAGS NEVER DEPLOYED RESULTING IN INJURIES TO BOTH THE DRIVER AND MORE SERIOUS THE PASSENGER. THE JEEP WAS ACCELERATING FROM A DEAD STOP TO CROSS THE INTERSECTION. THE TRUCK DID NOT STOP OR SLOW DOWN AT THE INTERSECTION.*DT*JB
| NHTSA ID Number: | 11364445 |
|---|---|
| Consumer Location: | PITTSBURGH, PA |
| VIN: | 1C4RJFBG3KC**** |
TL* THE CONTACT OWNS A 2019 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE VEHICLE FAILED TO IMMEDIATELY SHIFT INTO DRIVE OR REVERSE. IN ADDITION, THE DASHBOARD COMPUTER MALFUNCTIONED. AFTER THE COMPUTER SELF RESET, THE VEHICLE WOULD SUDDENLY ACCELERATE. ON SEVERAL OCCASIONS THE ENGINE REVVED UP AND THE VEHICLE WOULD ABRUPTLY ACCELERATE FORWARD OR IN REVERSE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER JIM SHORKEY NORTH HILLS CHRYSLER DODGE JEEP RAM LOCATED AT 7670 MCKNIGHT RD, PITTSBURGH, PA 15237 WHO WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 6,700.
| NHTSA ID Number: | 11364030 |
|---|---|
| Consumer Location: | MINOT, ND |
| VIN: | 1C4RJFLG2KC**** |
WHILE DRIVING DOWN A ROAD, AT 30MPH, IT ALL OF A SUDDEN STALLED OUT. POWER STEERING STOPPED WORKING, ENGINE WAS DEAD, IT SAID ON DASH TO "SHIFT INTO PARK". I MANAGED TO PULL INTO A PARKING LOT. PUT IT IN PARK. TURNED IT OFF, THEN ATTEMPTED TO RESTART, IT WOULDN'T START (SOUNDED LIKE ENGINE TRYING, THEN NOT TURNING OVER. I THEN TURNED IT OFF AGAIN, AND TRIED, AND IT TURNED ON. I WAS ABLE TO MAKE IT HOME, BUT A CAR SHOULDN'T STALL WHILE DRIVING AT 30MPH DOWN A ROAD.
| NHTSA ID Number: | 11360833 |
|---|---|
| Consumer Location: | VERNON, TX |
| VIN: | 1C4RJEAG4KC**** |
SO FOR A COUPLE OF MONTHS WHEN THE VEHICLE IS IN DRIVE, IT WILL 'SPIT' WHEN IT'S IN GEAR. LIKE I'LL PUSH ON THE GAS AND IT WILL GO BUT SOMETIMES IT WILL STALL AND THEN GO AGAIN. IT STOPPED DOING THAT FOR A COUPLE OF WEEKS BUT TODAY I WAS REVERSING OUT OF MY DRIVEWAY AND IT SAID 'SHIFT TO P BEFORE PUTTING IN GEAR' (KEEP IN MIND THE CAR WAS IN REVERSE). AND THE CAR WAS 'SPITTING' AS I WAS IN REVERSE. I CHECKED TO MAKE SURE IT WAS COMPLETELY IN THE REVERSE GEAR AND IT WAS. SO I PUT IT IN PARK AND THEN REVERSE AND IT WAS FINE AFTER THAT. BUT I SAW THIS POST ON FACEBOOK NOT LONG AGO, A WOMEN HAD I BELIEVE A 2017 JEEP CHEROKEE, SHE WAS DRIVING ON THE HIGHWAY AND HER CAR POPPED UP A NOTIFICATION 'SHIFT TO P'. RIGHT AFTER THAT HER CAR AUTOMATICALLY STOPPED AND SHE WRECKED. MY CAR SAID THE SAME THING TO ME THIS MORNING WHILE I WAS IN REVERSE. THERE IS NO RECALL ON MY VEHICLE AS OF NOW, AND I AM SCARED FOR MINE AND MY FAMILIES SAFETY. PLEASE INVESTIGATE THIS.
| NHTSA ID Number: | 11360528 |
|---|---|
| Consumer Location: | LAS VEGAS, NV |
| VIN: | 1C4RJFBG4KC**** |
VEHICLE TRANSMISSION IS VERY SPOTTY .. IT JERKS AND HARD TO GET FROM ONE GEAR TO THE NEXT. THERE'S A MAJOR ISSUE WITH THE TRANSMISSION. THIS OCCURS EVERYDAY
| NHTSA ID Number: | 11354798 |
|---|---|
| Consumer Location: | SAINT LOUIS, MO |
| VIN: | 1C4RJFAG9KC**** |
I WAS DRIVING ON THE INTERSTATE WHEN ALL SERVICE LIGHT CAME ON AND STEERING WHEEL LOCKED UP AND THE CAR BEGAN TO POWER DOWN. I ALMOST CRASHED INTO A 18 WHEELER BECAUSE THE STEERING WHEEL WOULD NOT TURN PROPERLY. I WAS ABLE TO PULL OVER AND THE CAR WOULD NOT MOVE, SWITCH GEARS, STOP OR START. MY VEHICLE WAS SERVICED BY JEEP TWICE IN THE PAST TWO WEEKS.
| NHTSA ID Number: | 11353869 |
|---|---|
| Consumer Location: | AUBURN, NY |
| VIN: | 1C4RJFAG2KC**** |
SERVICE SHIFTER WILL RANDOMLY COME ON RIGHT AFTER VEHICLE IS STARTED OR STARTS BEEPING WHEN DRIVING BUT THEN CLEARS ITSELF AND I CHECK ON DASH FOR STORED MESSAGES IT DISAPPEARS. ONLY ONCE HAS VEHICLE NOT COME OUT OF PARK AFTER BEING STARTED AND ALL SHIFTER LIGHTS WERE ON WHEN IT WOULDN'T COME OUT OF PARK SHUT VEHICLE OFF AND TURNED BACK ON AND WAS FINE BUT SERVICE SHIFT STILL COMES ON RANDOMLY. THE PHOTO I ATTACHED IS NOT FROM TODAY 9/8/20
| NHTSA ID Number: | 11350988 |
|---|---|
| Consumer Location: | UTICA, NY |
| VIN: | 1C4RJEAG5KC**** |
I WAS DRIVING HOME AND THE JEEP SWITCHED TO NEUTRAL ON ITS OWN AND FLASHED "SHIFT TO PARK" ON THE SCREEN. I HAD TO ROLL TO THE SIDE OF THE ROAD, PUT IT IN PARK AND TURN IT OFF. I AM SCARED TO DRIVE IT. I HAVE KIDS. IF THIS HAPPENS ON THE HIGHWAY WE WILL BE HURT.
| NHTSA ID Number: | 11349935 |
|---|---|
| Consumer Location: | CUMMING, IA |
| VIN: | 1C4RJFBG2KC**** |
WHILE DRIVING ON A CITY STREET THE ELECTRIC POWER STEERING FAILED WITH NO PRIOR INDICATION OF A PROBLEM. THIS MADE THE VECHILE VERY DIFFICULT TO STEER AT LOW SPEED. THE DEALER DIAGNOSED THE PROBLEM AS A FAILED ELECTRIC POWER STEERING PUMP. THE REPAIR REQUIRES REPLACEMENT OF A COMPLETE RACK AN PINION SYSTEM AS THE PUMP IS A INTEGRATED PART. THE VEHICLE HAS LESS THAN 15,000 MILES.
| NHTSA ID Number: | 11349783 |
|---|---|
| Consumer Location: | BUDA, TX |
| VIN: | 1C4RJEAG1KC**** |
VEHICLE HAS SHUT OFF WHILE DRIVING 3 SEPARATE TIMES. THE LAST TIME WAS DOING 65 DOWN A TEXAS HIGHWAY. SUDDENLY LOST ALL POWER TO THE ENGINE. ON PRESSING THE THE MOTOR REVVED UP BUT THERE WAS NO TRANSMISSION ENGAGEMENT EVEN THOUGH THE VEHICLE WAS STILL IN DRIVE. WAS FORCED TO PULL OVER TO SHIFT INTO PARK TO RESTART THE VEHICLE. ALL THREE TIMES THE VEHICLE WAS IN MOTION AND THE AUTOMATIC VEHICLE SHUTOFF FEATURE WAS DISABLED. I HAD IT IN TO THE DEALER AFTER THE FIRST TWO TIMES, THEY WEREN'T ABLE TO REPRODUCE IT SO THEY GAVE IT BACK HAVING DRIVEN IT 100 MILES AND TAKEN A QUARTER TANK OF GAS DOING SO. I HAVEN'T DRIVEN THE VEHICLE MUCH DUE TO THE PANDEMIC BUT YESTERDAY THE THIRD OCCURENCE HAPPENED IN A CONSTRUCTION ZONE AND WE WERE ALMOST REAR ENDED AT 65 MPH DUE TO THIS FAILURE.
| NHTSA ID Number: | 11348743 |
|---|---|
| Consumer Location: | WEST SAINT PAUL, MN |
| VIN: | 1C4RJFAGXKC**** |
THE LOWER LEATHER DRIVER'S SEAT HAS LOST IT'S BOLSTERING WITHIN ONE YEAR OF PURCHASE. THIS CAUSES THE DRIVER TO LOOSE LOWER SEAT SUPPORT WHICH ALLOWS THE SEATED DRIVER TO LEAN AGAINST THE DOOR WHILE DRIVING.
| NHTSA ID Number: | 11348504 |
|---|---|
| Consumer Location: | GARDNERVILLE, NV |
| VIN: | 1C4RJFBG1KC**** |
WHEN WE PUT THE CAR IN REVERSE THE BACK UP CAMERA COMES ON BUT ONCE WE PUT IT INTO DRIVE THE BACK UP CAMERA STAYS ON FOR QUITE SOMETIME... DEALERSHIP IN CARSON CITY NV COULD NOT DUPLICATE IT SO WE ARE STUCK
| NHTSA ID Number: | 11341627 |
|---|---|
| Consumer Location: | ALPHARETTA, GA |
| VIN: | 1C4RJFLG0KC**** |
DRIVING MY CAR AROUND A CURVE WHEN THE WHEEL LOCKED UP ON ME AND STARTED TURNING IN THE OTHER DIRECTION AND INTO OPPOSING TRAFFIC
| NHTSA ID Number: | 11340394 |
|---|---|
| Consumer Location: | FLAGSTAFF, AZ |
| VIN: | 1C4RJFAG7KC**** |
THE JEEP MAKES A LOUD POPPING NOISE WHEN PLACING IT INTO ANY GEAR AND YOU CAN FEEL A PUSH FORWARD. I TOOK THE JEEP INTO THE DEALERSHIP TO CHECK OUT THE PROBLEM. FIRST THEY SAID THEY DID NOT HAVE IT HAPPEN TO THEM AND I NEEDED ME TO COME IN AND SHOW THEM. WHEN I GOT THERE AND SHOWED THEM AND THE MECHANIC FIRST THOUGHT IT COULD BE SOMETHING AND PUT IT UP TO LOOK AT IT AGAIN. HE MADE IT REPEAT THE POPPING AND LURCHING MOVEMENT MULTIPLE TIMES THEN CAME BACK AND SAID ALL JEEPS DO THIS AND IT IS NORMAL. BUT NOW IT IS WORSE AND IT IS ALSO POPPING AND LURCHING WHILE SLOWING DOWN AND SPEEDING UP.
| NHTSA ID Number: | 11339901 |
|---|---|
| Consumer Location: | EDEN, NY |
| VIN: | 1C4RJFBG9KC**** |
TL* THE CONTACT OWNS A 2019 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TURNED OFF AND RESTARTED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. WHILE ATTEMPTING TO PLACE THE GEAR SHIFTER IN PARK, THE TRANSMISSION FAILED TO ENGAGE. THE STARTED TO ROLL BACKWARDS AND THE PARKING BRAKE WAS ACTIVATED TO STOP THE VEHICLE. THE CONTACT WAS UNABLE TO TURN THE VEHICLE OFF. AFTER A WHILE, THE VEHICLE LOSS POWER AND TURNED OFF. THE FOLLOWING DAY AFTER STARTING THE VEHICLE, THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE OUT OF GEAR HOWEVER, THE TRANSMISSION FAILED TO ENGAGE. THE VEHICLE WAS TOWED TO TRANSITOWNE JEEP CHRYSLER DODGE RAM OF WEST SENECA (2989 TRANSIT RD, ELMA, NY 14059) TO BE DIAGNOSED HOWEVER, THE DIAGNOSTIC TEST WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 13,787.
| NHTSA ID Number: | 11338904 |
|---|---|
| Consumer Location: | SAN JOSE, CA |
| VIN: | 1C4RJEBG0KC**** |
I WAS DRIVING MY CAR AND THE CAR SHUT DOWN AND STEERING WHEEL LOCKED IN PLACE. A FLASHING MESSAGE CAME ON TO RESTART MY CAR. LUCKILY I WAS ON AN EMPTY ROAD AND NO ONE WAS BEHIND ME.
