2015 JEEP GRAND CHEROKEE VIN: 1C4RJFAG6FC813322

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Condition
Starts
Damage
Collision
Title
Clear

VIN 1C4RJFAG6FC813322 Decoding Jeep Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

JEEP

Manufacturer Name

FCA US LLC

Model

Grand Cherokee

Model Year

2015

Plant City

DETROIT

Trim

Laredo

Vehicle Type

MULTIPURPOSE PASSENGER VEHICLE (MPV)

Plant Country

UNITED STATES (USA)

Plant Company Name

Jefferson North Assembly

Plant State

MICHIGAN

Body Class

Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)

Doors

4

Gross Vehicle Weight Rating From

Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg)

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Steering Location

Left-Hand Drive (LHD)

Drive Type

4WD/4-Wheel Drive/4x4

Brake System Type

Hydraulic

Engine Number of Cylinders

6

Displacement (CC)

3600.0

Displacement (CI)

219.68547874103

Displacement (L)

3.6

Fuel Type - Primary

Gasoline

Other Engine Info

Sales Code: ERB

Turbo

No

Seat Belt Type

Manual

Other Restraint System Info

Active Seat Belt

Front Air Bag Locations

1st Row (Driver and Passenger)

Side Air Bag Locations

All Rows

Tire Pressure Monitoring System (TPMS) Type

Direct

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2015 JEEP GRAND CHEROKEE Crash Test Score

4

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
20.4%

2015 JEEP GRAND CHEROKEE Safety Features

Advanced Safety Features

Rearview Video Systems Yes

Seat Belts and Head Restraints

Dynamic Head Restraints Driver, Front Passenger
Head Restraint Driver, Front Passenger, Rear Seat
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Driver, Front Passenger
Seat Belt Reminder System Driver, Front Passenger

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat
Pelvic/Torso Driver, Front Passenger
Knee Driver
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements No

Child Passenger Features

LATCH Locations Not Available
Safety Power Windows (Anti-Pinch) Not Available
Safety Power Windows (Anti-Pinch) locations Not Available

Complaints Assosiated with VIN 1C4RJFAG6FC813322

Components: SEATS

June 13, 2021
NHTSA ID Number: 11420764
Consumer Location: LAFAYETTE, IN
VIN: 1c4rjfag6fc****

Summary of Complaint

The front passenger seat headrest safety mechanism malfunctioned causing it to deploy. This caused a severe head injury to the passenger. Major concern of the driver seat headrest having the same problem and potentially causing an accident.There were no warning signs prior to the incident.

Components: POWER TRAIN

August 30, 2020
NHTSA ID Number: 11352821
Consumer Location: LINDENHURST, NY
VIN: 1C4RJFAG6FC****

Summary of Complaint

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, WITH HER CHILDREN IN THE VEHICLE, THE VEHICLE STOPPED COMMUNICATING WITH THE ENGINE AND NO RPM. THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE INSTRUMENT PANEL REMAINED ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD, WHERE THE VEHICLE WAS SHUTOFF AND RESTARTED AFTER TWO ATTEMPTS. THE VEHICLE WAS TAKEN TO THE EMPIRE CHRYSLER JEEP DODGE RAM OF WEST ISLIP LOCATED AT 555 SUNRISE HWY, WEST ISLIP, NY 11795, WHERE A DIAGNOSTIC TEST, AND A ROAD TEST WERE PERFORMED HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS INFORMED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONTACT STATED THAT SHE FELT UNSAFE DRIVING THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Components: SEATS

August 03, 2020
NHTSA ID Number: 11343122
Consumer Location: GLASSBORO, NJ
VIN: 1C4RJFAG6FC****

Summary of Complaint

WHILE I WAS DRIVING AT A RATE OF 25 MPH ON A RESIDENTIAL ROAD MY DRIVER SIDE AHR BRACKET HAD BROKEN AND DEPLOYED THE HEADREST SAFETY SYSTEM IN TO THE REAR OF MY HEAD CAUSING ME TO MOMENTARILY SWERVE INTO THE INCOMING TRAFFIC LANE. THANKFULLY THERE WERE NO VEHICLES. IT WAS A VERY DISTURBING INCIDENT AND I AM EXPERIENCING MINOR NECK PAIN AND THE VEHICLE IS UNABLE TO BE DRIVEN IN THIS POSITION.

Components: SEATS

July 02, 2020
NHTSA ID Number: 11338269
Consumer Location: LOWELL, MI
VIN: 1C4RJFAG6FC****

Summary of Complaint

TWO PEOPLE WERE IN THE VEHICLE, THE DRIVER AND A PASSENGER IN THE FRONT SEAT. THE VEHICLE WAS RUNNING BUT IN PARK AT A DRIVE THROUGH WINDOW AT ARBY'S. WHILE TAKING FOOD FROM THE EMPLOYEE THE PASSENGER HEADREST EXPLODED PUSHING THE 85 YEAR OLD PASSENGERS HEAD FORWARD. IT SOUNDED LIKE A GUN SHOT AND THE FORCE MADE THE CAR WIGGLE. AFTER THE INITIAL SHOCK AND SURPRISE IT WAS DISCOVERED THE HEADREST EXPLODED FOR NO REASON, JUST ON ITS OWN.

Components: UNKNOWN OR OTHER

September 02, 2019
NHTSA ID Number: 11282611
Consumer Location: HARROGATE, TN
VIN: 1C4RJFAG6FC****

Summary of Complaint

THE VEHICLE HANGS IN PARK. IT WILL LET YOU MOVE THE SHIFTER BUT IT STAYS IN PARK. ON THE DASH IT SHOWS VEHICLE IN DESIRED GEAR. THERE IS A BOX IN THE REAR OF THE CONSOLE THAT YOU CAN OPEN AND USING A KEY PUSH IN A BAR AND SOMETIMES IT WILL COME OUT OF PARK AND LET YOU SHIFT TO REVERSE OR DRIVE. IT HAS HUNG 6-7 TIMES AND HAS COST ME $75 EACH TIME TO HAVE IT TOWED TO THE DEALERSHIP. EACH TIME THEY HAVE TOLD ME THEY COULDN'T FIND ANYTHING WRONG WITH IT AND THEY DONT CHECK ANYTHING. THERE HAS TO .BE SOMETHING IN THE SHIFTER OR TRANSMISSION. I HAVE DRIVEN JEEPS SINCE 1993 AND THIS IS THE BIGGEST PROBLEM I'VE HAD. I'M AFRAID TO DRIVE THE JEEP EXCEPT LOCALLY. I DONT KNOW IF IT RESETS OR WHATEVER WHEN THEY LOAD IT ON THE TOW TRUCK BUT THE MAN THAT DRIVES THE TRUCK SAW EXACTLY WHAT IT WAS DOING. I BOUGHT THIS VEHICLE NEW AND I WANT IT FIXED. PLEASE TAKE CARE OF MY PROBLEM.

Components: STEERING

March 01, 2019
NHTSA ID Number: 11190061
Consumer Location: Unknown
VIN: 1C4RJFAG6FC****

Summary of Complaint

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE REVERSING THE VEHICLE, THE REAR CAMERA PROXIMITY LINES FAILED. THERE WERE NO WARNING INDICATORS ILLUMINATED. BOBB CHRYSLER DODGE JEEP RAM (13007 WICKER AVE, CEDAR LAKE, IN 46303, (219) 267-1226) DIAGNOSED THAT THE STEERING COLUMN MODULE NEEDED TO BE REPAIRED. IF THE REPAIR WAS NOT COMPLETED, IT WOULD AFFECT THE AIR BAGS. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Components: POWER TRAIN

June 28, 2016
NHTSA ID Number: 10881638
Consumer Location: ALEXANDRIA, VA
VIN: 1C4RJFAG6FC****

Summary of Complaint

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN IN FOR RECALL REPAIRS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE SAFETY REMEDY WAS NOT COMPLETED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE COMPONENT FOR THE RECALL WAS NOT GOING TO BE REPAIRED, AND THEY WOULD REPAIR THE VEHICLE TO DISABLE STARTING IF THERE WERE ANY DOORS AJAR. THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND NO FURTHER REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 21,434.

Components: POWER TRAIN STRUCTURE

January 01, 2016
NHTSA ID Number: 10836722
Consumer Location: Unknown
VIN: 1C4RJFAG6FC****

Summary of Complaint

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT DUE TO POOR DESIGN OF THE VEHICLE, THE SHIFTER WOULD EASILY SHIFT INTO REVERSE INSTEAD OF PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT, WHO WAS A MECHANIC, STATED THAT THE DESIGN PRESENTED A SAFETY ISSUE BUT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,500.

Components: POWER TRAIN

February 09, 2016
NHTSA ID Number: 10825276
Consumer Location: AURORA, IL
VIN: 1C4RJFAG6FC****

Summary of Complaint

THE ELECTRONIC GEAR SHIFT IS POORLY DESIGNED AND UNSAFE. YOU NEVER KNOW WHEN OPERATING THE SHIFT GEAR IF YOU ARE IN PARK, NEUTRAL, DRIVE OR REVERSE. IT IS CONFUSING AND DANGEROUS. I FOUND MYSELF ON MANY OCCASIONS, THINKING THAT THE LEVER WAS IN PARK, WHEN IN REALITY I WAS STILL IN REVERSE OR DRIVE. I OPEN THE DOOR TO GET OUT OF THE VEHICLE AND THE VEHICLE STARTS MOVING. I AM IN MY 60'S AND HAVE SLIPPED COUPLE TIMES, WHEN THESE INCIDENTS OCCURRED. I MENTIONED THESE INCIDENTS TO MY LOCAL DEALERSHIP AND THEY FOUND THE POWER TRAIN FUNCTIONING AS DESIGNED.

Components: SEATS

June 09, 2021
NHTSA ID Number: 11422057
Consumer Location: SANTA ROSA, CA
VIN: 1C4RJFDJ1FC****

Summary of Complaint

Driver headrest exploded into the back of my head while I was driving on a two-lane road (Hopper in Santa Rosa CA). Impact caused me to lose consciousness for several seconds, and I woke up on the wrong side of the road still in motion with my 6 year old daughter in the back booster seat. This problem is reflected in NHTSA online literature, a certified class-action suit, and online notices about potential recall. Headrest is being replaced for free but the Jeep dealer didn't have any in stock and there is no timeline to get it fixed. Currently working with Kaiser Permanente insurance plan and medical staff to help with neck, head, and back pain, and continuing dizziness on and off every day since the incident.

Components: AIR BAGS SEATS

June 07, 2021
NHTSA ID Number: 11421888
Consumer Location: VISALIA, CA
VIN: 1c4rjebg6fc****

Summary of Complaint

I was driving the vehicle when my drivers headrest popped and hit the back of my head. I pulled over to see what happened and it looks as though the headrest exploded but nothing came out. I’m not sure if an airbag was supposed to deploy but it did not. Luckily because my son was in the back seat. I did not hit anything when it happened and I was just driving.

Components: SEATS

June 18, 2021
NHTSA ID Number: 11421563
Consumer Location: HOUSTON, TX
VIN: 1c4rjecg2fc****

Summary of Complaint

Headrest deployed without warning. Have read online that this is a very common problem with an expensive fix. Luckily no one was sitting in seat when it deployed or could have caused injuries. If it happens to drivers seat while driving this could be a very dangerous situation.

Components: UNKNOWN OR OTHER

January 21, 2021
NHTSA ID Number: 11421375
Consumer Location: FOWLERVILLE, MI
VIN: 1c4rjfag5fc****

Summary of Complaint

There is a claim on my CarMax that never happened to my Jeep. The accident from January 2021 where “my car rolled over” never occurred

Components: AIR BAGS SEATS UNKNOWN OR OTHER

June 14, 2021
NHTSA ID Number: 11420978
Consumer Location: OTTAWA, IL
VIN: 1C4RJFCG2FC****

Summary of Complaint

On 6/14/2021 I got in my vehicle and noticed the driver side headrest was deployed outward. I can see broken plastic clips inside.

Components: SEAT BELTS

June 14, 2021
NHTSA ID Number: 11420875
Consumer Location: MAPLE GROVE, MN
VIN: 1C4RJFJT9FC****

Summary of Complaint

Passenger and driver side front seat seat belt fail to retract once extended, resulting in excess seat belt material across the body, and thus possibility of a delayed or insufficient tensioner reaction in an event. Vehicle is subject to a warranty extension for a similar concern (slow retraction), but after inspection by an authorized dealership, it was determined that the seat belts upper D-ring does not exhibit the damage that the warranty extension was released for. However, upon inspection it was found that other plastic routing components on the seat belt have begun to crack, fail, and separate. As this other damage was not specifically addressed in the warranty extension, no coverage for this defect applies.

Components: SEATS UNKNOWN OR OTHER

June 13, 2021
NHTSA ID Number: 11420805
Consumer Location: OAKLAND, TN
VIN: 1c4rjebg8fc****

Summary of Complaint

The headrest popped while I was driving and caused my head to fly forward. Yes it can be inspected. No No No

Components: STEERING

February 01, 2021
NHTSA ID Number: 11420732
Consumer Location: CHICAGO, IL
VIN: 1C4RJFBG4FC****

Summary of Complaint

Third steering rack in 4 years. Vehicle only has 40K miles on it. Each time there is a drop in power steering fluid and a leak identified in the power steering boot.

Components: AIR BAGS SEATS

June 08, 2021
NHTSA ID Number: 11420290
Consumer Location: CANYON LAKE, TX
VIN: 1C4RJEBGXFC****

Summary of Complaint

We were entering the vehicle, as I was getting into the drivers seat there was a terrible noise beside my right ear and pressure on my head. At the same time my grandson was entering in the rear seat behind me and was hit in left ear area with an exploding Active headrest restraint. The car had been remotely started but was not actually running yet and was in park with nothing behind it. I had no idea of this potential hazard, we drive long distances with grandchildren in the rear seat and if this would have or if the passenger headrest explodes while driving, it could be catastrophic. This is not acceptable. They should be replaced immediately, not wait until they actually cause a catastrophy !!!! I would rather not be in constant fear of the next explosion in my car which could have far worse results.

Components: POWER TRAIN ELECTRICAL SYSTEM UNKNOWN OR OTHER

April 23, 2021
NHTSA ID Number: 11419964
Consumer Location: SAN JUAN, PR
VIN: 1C4RJEBG1FC****

Summary of Complaint

On April 23rd at 9:28pm I was driving my Jeep Grand Cherokee 2015 on a highway at approximately 45mph when suddenly the transmission slipped to neutral without any human interference. I tried shifting it back to drive but the transmission did not respond. The Jeep lost momentum very quickly and came to a complete stop in the highway. As soon as it went to a complete stop it locked itself in parking position and l lost all ability to put it back to drive. I turned my blinkers and emergency lights on, but one minute later I got rear-ended by a car traveling at 50mph. My Jeep Grand Cherokee 2015 got totaled and I was taken to the hospital in stable condition. I was in a bad collision due to the Jeep slipping into neutral and locking itself in parking. I lost ALL ability to control my Jeep. The jeep got towed to a safe location. Two weeks later, we needed to move the car to another area for the insurance inspection. The car turned on and moved, yet again when the car gained velocity, the gear slipped to neutral and again came to a complete stop it, locking the transmission in the parking position. I always took my car for regular maintenance and it was a very well kept Jeep Grand Cherokee 2015.

Components: ENGINE AND ENGINE COOLING

July 07, 2020
NHTSA ID Number: 11419987
Consumer Location: PHILADELPHIA, PA
VIN: 1C4RJFCG3FC****

Summary of Complaint

THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11419989*DJR The contact owns a 2015 Jeep Grand Cherokee. The contact stated there was an abnormal fuel odor inside the cabin of the vehicle. The contact stated that there was no warning light illuminated. The vehicle was not diagnosed nor repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V699000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 78,000.

Components: POWER TRAIN

July 07, 2020
NHTSA ID Number: 11419988
Consumer Location: PHILADELPHIA, PA
VIN: 1C4RJFCG3FC****

Summary of Complaint

THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11419989*DJR The contact owns a 2015 Jeep Grand Cherokee. The contact stated that after the vehicle has shifted into park, the vehicle rolled backwards. The contact stated there was no warning light illuminated. The vehicle was not diagnosed nor repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V240000 (Power Train) however, the vin was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.

Components: ELECTRICAL SYSTEM VEHICLE SPEED CONTROL

July 06, 2020
NHTSA ID Number: 11419989
Consumer Location: PHILADELPHIA, PA
VIN: 1C4RJFCG3FC****

Summary of Complaint

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle indicated erroneously that the cruise control was activated. The contact stated that the cruise control light warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.

Components: ELECTRICAL SYSTEM

May 08, 2021
NHTSA ID Number: 11419805
Consumer Location: HOBBS, NM
VIN: 1C4RJFBG4FC****

Summary of Complaint

Check engine light on. Recall issued, dealership contacted, recall repaired. Check engine light off for approximately 2 weeks only. Check engine light on from then until present.

Components: SEATS

May 28, 2021
NHTSA ID Number: 11418964
Consumer Location: BROOKLYN, NY
VIN: 1c4rjfbg3fc****

Summary of Complaint

An inadvertent deployment of the active headrest in the front passenger seat. Plastic holding clips broken, seems due to material or manufacturer defect.

Components: SEATS

May 28, 2021
NHTSA ID Number: 11418881
Consumer Location: KINGSBURG, CA
VIN: 1C4RJFCG0FC****

Summary of Complaint

The passenger side headrest exploded open for no reason and cannot be put back. I looks like the mechanism failed and it deployed open with a lot of force. Looking online seems to confirm this is an issue.

Components: SEATS

May 20, 2021
NHTSA ID Number: 11417980
Consumer Location: ELGIN, OK
VIN: 1C4RJFAG3FC****

Summary of Complaint

I was sitting in the passenger seat in my driveway with the vehicle off getting ready for my family to go to the store. The passenger head rest busted open causing my head and body to jerk forward.

Components: TIRES

May 14, 2021
NHTSA ID Number: 11417761
Consumer Location: MELVILLE, NY
VIN: 1c4rjfbg4fc****

Summary of Complaint

I have 34,000 miles on my keep I am the original owner and my tires have been rotated every 5,000 miles. The tread is cracking on every tire. Tire size is 265/59/20 Fortera hl. I called Goodyear and they will do nothing they say rotting is only warranted for 4 years. How can that be? It’s a 60,000 mile tire. I brought it to Goodyear in Jericho N.Y and was told by Sean there is nothing he could do. I was also in touch with Pamela Pringle from customer support and she never got back to me. It is unsafe to drive on those tires and Goodyear should replace them.

Components: SEATS

May 11, 2021
NHTSA ID Number: 11416698
Consumer Location: BOISE, ID
VIN: 1C4RJFAG4FC****

Summary of Complaint

HEADREST RANDOMLY DEPLOYED.

Components: ENGINE FUEL/PROPULSION SYSTEM

March 25, 2021
NHTSA ID Number: 11416614
Consumer Location: HENDERSON, NV
VIN: 1C4RJFJM2FC****

Summary of Complaint

I HAVE BEEN ON A WAITING LIST AT JEEP ONLY, LAS VEGAS, FOR 7 WEEKS TO REPAIR RECALL W79/NHTSA 20V-699. THE DEALER SERVICE DEPARTMENT DOES NOT RETURN TEXT MESSAGE OR PHONE CALLS. MY SERVICE ADVISOR JOSHUA GAVE A 5-WEEK LEAD TIME FOR REPAIR MID MARCH, 2021. JEEP ONLY 5255 W SAHARA AVE, LAS VEGAS NV 89146. PHONE 702-602-0090

Components: SEATS

May 09, 2021
NHTSA ID Number: 11416015
Consumer Location: BAKERSFIELD, CA
VIN: 1C4RJFBG3FC****

Summary of Complaint

THE DRIVERS SIDE HEADREST RETAINING MECHANISM FAILED WHILE WE WERE DRIVING DOWN THE ROAD. IT WAS A VIOLENT EVENT, THAT HIT ME IN THE BACK OF THE HEAD WHEN IT HAPPENED. THIS COULD REALLY CAUSE SOMEONE TO LOSE CONTROL OF THEIR VEHICLE. WE WERE ON A SURFACE STREET AND THANKFULLY NOT ON THE FREEWAY. WE HAD JUST FILLED UP WITH GAS AND HAD JUST TURNED RIGHT ONTO THE ROAD, MAYBE WENT 100 YARDS AND THAT IS WHEN IT BLEW. WE HAD JUST DRIVEN ABOUT 150 MILES PRIOR TO GETTING GAS.*DT

Components: EXTERIOR LIGHTING

April 02, 2021
NHTSA ID Number: 11415632
Consumer Location: PARKERSBURG, WV
VIN: 1C4RJFCT4FC****

Summary of Complaint

HALO LIGHTS IN 2015 JEEP CHEROKEE WENT OUT. THIS IS NOT A LIGHT BULB REPLACEMENT. YOU HAVE TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY WHEN THIS HAPPENS AND IT IS $1600 FOR JUST THE PART. THIS IS NOT COVERED UNDER MY WARRANTY SO WHEN I CALLED JEEP TO COMPLAIN THE PERSON I SPOKE WITH ADVISED ME THAT SHE GETS THIS COMPLAINT FREQUENTLY. LIGHTING ON THE OUTSIDE OF YOUR VEHICLE IS IMPORTANT. WHY WOULD JEEP PUT A PART ON A CAR THAT YOU CANNOT REPLACE OR CHANGE A BULB AND IF IT HAPPENS FREQUENTLY IT SEEMS TO ME THAT THIS IS A DEFECT OF SOME SORT.

Components: POWER TRAIN

May 03, 2021
NHTSA ID Number: 11415236
Consumer Location: LITCHFIELD, IL
VIN: 1C4RJFBG3FC****

Summary of Complaint

TL* THE CONTACT OWNS 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AUTO-PARK FEATURE FAILED TO ENGAGE. ADDITIONALLY, WHILE THE VEHICLE WAS PARKED, THE VEHICLE ROLLED FORWARD, WITHOUT WARNING. THE CONTACT CALLED BEDFORD CHRYSLER DODGE JEEP INC - BEDFORD PA (7055 LINCOLN HWY, BEDFORD, PA 15522, (877) 915-5008) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,414.

Components: SEATS

May 02, 2021
NHTSA ID Number: 11415306
Consumer Location: WELLINGTON, CO
VIN: 1C4RJFCG1FC****

Summary of Complaint

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER'S SIDE AIR BAG LOCATED IN THE HEAD REST EXPLODED WITHOUT IMPACT AND STRUCK THE DRIVER IN THE BACK OF HEAD. THERE WERE NO REPORTED INJURIES. THE CONTACT CALLED FORT COLLINS DODGE CHRYSLER RAM (3835 S COLLEGE AVE, FORT COLLINS, CO 80525, (970) 541-9989) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

Components: ENGINE AND ENGINE COOLING

May 03, 2021
NHTSA ID Number: 11414991
Consumer Location: INDIANAPOLIS, IN
VIN: 1C4RJFBM7FC****

Summary of Complaint

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V699000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT CHAMPION CHRYSLER DODGE JEEP RAM (LOCATED AT 4505 W 96TH ST, INDIANAPOLIS, IN 46268, 317) 872-6200) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Components: POWER TRAIN UNKNOWN OR OTHER

May 01, 2021
NHTSA ID Number: 11414790
Consumer Location: WOODBINE, MD
VIN: 1C4RJFCG3FC****

Summary of Complaint

MY JEEP HAS NOW ON 2 OCCASIONS AT A HIGH RATE OF SPEED LOST ALL ABILITY TO ACCELERATE- APRIL 29 & MAY 1ST WHILE DRIVING ON A HIGHWAY AT 70MPH IN RUSH HOUR TRAFFIC THE VEHICLE LOST ALL ABILITY TO ACCELERATE- IT FELT LIKE THE ENGINE SLIPPED INTO NEUTRAL-HOWEVER IT WAS STILL IN DRIVE-I VERIFIED THIS- VEHICLE RAPIDLY DECELERATED - I BARELY GOT OFF THE HIGHWAY WITHOUT BEING IN A COLLISION- VEHICLE THEN AFTER BEING RESTARTED WAS ABLE TO ENGAGE INTO DRIVE AGAIN AND MOVE BOTH FORWARD & BACKWARDS DEALERSHIP WAS UNABLE TO DETERMINE PROBLEM HOWEVER UPON TAKING THE CAR HOME ON MAY 1ST SAME THING HAPPENED AGAIN- THIS TIME WITH A EYEWITNESS AS WELL MAY 1 AT 50MPH- ENGINE (STILL RUNNING) CUT OUT AS IF IT SLIPPED INTO NEUTRAL - THE VEHICLE STILL SAID IT WAS IN DRIVE WHEN THE VEHICLE CAME TO A FULL STOP- THE LIGHT FOR GEAR SHIFT - CHANGED & IT READ THAT JT WAS IN NEUTRAL - SIMULTANEOUSLY A MESSAGE POPPED UP (ONLY AFTER IT WAS STOPPED) 'VEHICLE SPEED IS TOO HIGH TO SHIFT' OF COURSE WE WERE ALREADY STOPPED AND NEVER TRIED TO SHIFT IT ANYWAY MY JEEP WAS MANUFACTURED IN SEPTEMBER 2014-THIS PROBLEM CLOSELY CORRELATES WITH ANOTHER RECALL THAT IS LIMITED TO SAME JEEP MODELS MADE PRIOR TO JULY 2014 SEE NHTSA CAMPAIGN NUMBER 19V447 (SEE LINK BELOW) THIS IS INCREDIBLY DANGEROUS AND THE DEALERSHIP SEEMS TO HAVE NO AWARENESS OF THIS PROBLEM IN JEEPS MADE IN THE SAME YEAR AS MINE HTTPS://WWW.CONSUMERREPORTS.ORG/CAR-RECALLS-DEFECTS/JEEP-CHEROKEE-RECALLED-FOR-TRANSMISSION-ISSUE/

Components: STEERING

September 15, 2020
NHTSA ID Number: 11414128
Consumer Location: NEW YORK, NY
VIN: 1C4RJFBG9FC****

Summary of Complaint

SERVICE SHIFTER KEEPS APPEARING, MAJOR WORLD SERVICED AND REPLACED THE SHIFTER BUT TO NO AVAIL, IT CONTINUES TO STATE SERVICE SHIFTER.

Components: ELECTRICAL SYSTEM FORWARD COLLISION AVOIDANCE

March 15, 2021
NHTSA ID Number: 11413249
Consumer Location: HILTON HEAD ISLAND, SC
VIN: 1C4RJFJT5FC****

Summary of Complaint

FORWARD FACING CAMERA BEHIND REARVIEW MIRROR DEVELOPED AN INTERNAL FAULT, WHICH TRIGGERED VEHICLE'S COMMUNICATION BUS TO NOT FUNCTION AT ALL. VEHICLE WOULD NOT START AND COULD NOT BE JUMPSTARTED. NO INTERIOR LIGHTS OR ACCESSORIES FUNCTIONED. VEHICLE HAD TO BE TOWED AND AFTER DIAGNOSES, THE DEALER DISABLED THE FORWARD FACING CAMERA TO MAKE MY VEHICLE OPERABLE AGAIN, BUT WITHOUT FUNCTIONALITY OF AUTO HIGH BEAMS AND FORWARD COLLISION WARNING AND FORWARD COLLISION ACTIVE BRAKING FEATURES. THE FORWARD FACING CAMERA IMPACTS AUTO HIGH BEAMS, FORWARD COLLISION WARNING, AND FORWARD COLLISION ACTIVE BRAKING FUNCTIONS, AT MINIMUM. HAVE NOT BEEN ABLE TO OBTAIN A REPLACEMENT PART DUE TO EITHER BACKORDER OR THE DEALER NOT SUFFICIENTLY SEARCHING SUPPLY CHAIN DESPITE REPEATED INQUIRIES.

Components: ENGINE

April 01, 2020
NHTSA ID Number: 11413011
Consumer Location: BALDWINSVILLE, NY
VIN: 1C4RJFBG4FC****

Summary of Complaint

ENGINE IS MAKING A LOUD TICKING NOISE.

Components: UNKNOWN OR OTHER

April 18, 2021
NHTSA ID Number: 11412779
Consumer Location: LEXINGTON, VA
VIN: 1C4RJFAG2FC****

Summary of Complaint

AIRBAG SERVICE LIGHT KEEPS COMING ON WHILE DRIVING ON HIGHWAY AND CITY STREETS.

Components: ELECTRICAL SYSTEM

April 17, 2021
NHTSA ID Number: 11408592
Consumer Location: SPRINGFIELD, NJ
VIN: 1C4RJFBG9FC****

Summary of Complaint

SERVICE SHIFTER IS COMING ON AND IT'S A SAFETY CONCERN AS I'M STRUGGLING TO SEE WHAT GEAR I AM IN. NONE OF THE GEAR INDICATORS LIGHT UP.

JEEP GRAND CHEROKEE Sold

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