Components: ELECTRICAL SYSTEM EXTERIOR LIGHTING VEHICLE SPEED CONTROL
April 09, 2021
TBD
Condition
Unknown
Damage
Collision
Title
Salvage
| Rearview Video Systems | Optional |
|---|
| Dynamic Head Restraints | Driver, Front Passenger |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Pelvic/Torso | Driver, Front Passenger |
| Knee | Driver |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Not Available |
| Safety Power Windows (Anti-Pinch) locations | Not Available |
| NHTSA ID Number: | 11407810 |
|---|---|
| Consumer Location: | TUPELO, MS |
| VIN: | 1C4RJFAGXHC**** |
WHILE DRIVING THE ENTIRE DASHBOARD WENT BLACK. IT COMES BACK ON OCCASIONALLY AFTER RE-STARTING, BUT CONTINUALLY SHUTS OFF AT RANDOM TIMES. I CAN'T VIEW MY SPEED, RPM, AND GAUGES, OR GAS LEVELS. BLINKERS WILL WORK SOMETIMES OTHER TIMES THEY WON'T.
| NHTSA ID Number: | 11399001 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 1C4RJFAGXHC**** |
TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE PULLING INTO HER DRIVEWAY, THE VEHICLE WAS UNABLE TO BE SHIFTED INTO PARK. THE CONTACT STATED SHE NOTICED THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE INSTRUMENT PANEL SHOWED THAT THE VEHICLE WAS IN DRIVE NOT IN THE SELECTED GEAR. THE CONTACT STATED SHE WAS UNABLE TO SHUT-OFF THE VEHICLE BY PRESSING THE ON/OFF BUTTON. THE CONTACT SHIFTED THE GEAR TO NEUTRAL AND THE ENGINE TURNED OFF. AT THAT MOMENT, SEVERAL WARNING LIGHTS ILLUMINATED. THE INDOOR LIGHT AND HEADLIGHTS REMAINED ON FOR THREE AND A HALF HOURS UNTIL THE BATTERY WAS DRAINED. THE CONTACT CHECKED THE BATTERY AND NOTICED THAT THE POSITIVE TERMINAL WAS NOT CONNECTED TO THE BATTERY. THE VEHICLE WAS TOWED TO JIM SHORKEY CHRYSLER DODGE JEEP RAM FIAT (13230 ROUTE NORTH HUNTINGDON, PA 15642) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MAIN FUSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,300.
| NHTSA ID Number: | 11048506 |
|---|---|
| Consumer Location: | SEATTLE, WA |
| VIN: | 1C4RJFAGXHC**** |
HAVING REOCCURRING ISSUE WITH FILLING MY TANK UP WITH GAS. I'VE TRIED ON SEVERAL DIFFERENT PUMPS BUT IT WILL NOT PUMP AND SPILLS OUT EVEN THOUGH I'VE JUST STARTED AND MY TANK IS ONLY ABOUT A QUARTER FILLED. NOT SURE HOW TO FIX IT AS I HAVE TO SPENT 20 MINUTES AT A TIME TO FILL THE TANK. EVERY $0.20 THE PUMP STOPS. NOT SURE IF THE ISSUE IS THE SAME AS THE RENAGADE OR NOT BUT THERE IS AN ISSUE WITH THE GAS CAP SENSOR.
| NHTSA ID Number: | 11024603 |
|---|---|
| Consumer Location: | PLAINSBORO, NJ |
| VIN: | 1C4RJFAGXHC**** |
TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A POOL OF GREEN LIQUID UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO ROUTE 1 CHRYSLER DODGE JEEP DEALER (2700 BRUNSWICK PIKE, LAWRENCE TOWNSHIP, NJ 08648, PHONE NUMBER: (609) 882-1000) WHERE IT WAS DIAGNOSED THAT THE OIL LEAK WAS CAUSED BY DEBRIS IN THE ENGINE BLOCK. THE DEALER STOPPED THE LEAK AND CONTACTED THE MANUFACTURER WHO STATED THAT THE ENGINE NEEDED TO REPLACED. THE MANUFACTURER DECLINED THE REPLACEMENT OF THE NEW ENGINE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,867.
| NHTSA ID Number: | 11016430 |
|---|---|
| Consumer Location: | COLDWATER, OH |
| VIN: | 1C4RJFAGXHC**** |
I HAVE EXPERIENCED NUMEROUS INSTANCES OF THE VEHICLE REMAINING IN RUN MODE AFTER I PUSH THE STOP BUTTON TO SHUT IT DOWN. THIS ONLY OCCURS WHEN THE ESS (ENGINE STOP/START) IS ENABLED. MY INITIAL BELIEF WAS THAT THE ESS WAS RESTARTING THE VEHICLE. UPON FURTHER OBSERVATION, I NOW BELIEVE THAT THE VEHICLE IS IGNORING THE STOP BUTTON INPUT. I REALIZED THAT THIS IS A SAFETY ISSUE WHEN THE VEHICLE FAILED TO SHUT DOWN AT A GAS STATION AND I REFUELED WITH THE ENGINE RUNNING. I FAILED TO REALIZE THAT THE VEHICLE HAD NOT SHUT DOWN DUE TO EXCESSIVE NOISE IN THE AREA. THE VEHICLE FAILS TO SHUT DOWN UNDER THESE CONDITIONS: 1.THE VEHICLE IS RUNNING AND THE ESS IS ENABLED. 2.I PULL INTO A PARKING POSITION AND HOLD THE BRAKE LONG ENOUGH FOR THE ESS TO BEGIN THE STOP ENGINE SEQUENCE. 3.I PUSH THE SHIFTER INTO PARK AS THE ESS IS IN THE STOP ENGINE SEQUENCE. 4.I IMMEDIATELY DEPRESS AND HOLD THE STOP BUTTON. 5.THE VEHICLE FAILS TO SHUT DOWN. THE VEHICLE WILL NOT SHUT DOWN UNTIL THE STOP BUTTON IS RELEASED AND PUSHED A SECOND. I ESTIMATE THAT THIS HAPPENS TO ME APPROXIMATELY 20% OF THE TIME I ATTEMPT TO SHUT DOWN THE VEHICLE WITH THE ESS ENABLED. THIS NEVER HAPPENS WHEN THE ESS IS DISABLED. I HAVE TAKEN MY GRAND CHEROKEE TO THE DEALER AND A STAR CASE WAS CREATED AT FCA. THIS FAILURE TO SHUT DOWN WAS DEMONSTRATED TO THE MECHANIC ON MY VEHICLE AND ON ANOTHER GRAND CHEROKEE FROM THEIR LOT. FCA ACKNOWLEDGED THAT THE FAILURE TO SHUT DOWN SITUATION DOES OCCUR AS I DESCRIBED. HOWEVER, FCA HAS NOT INDICATED THEY ARE TAKING ANY STEPS TO CORRECT THE PROBLEM. FCA SEEMS TO BE INDICATING TO ME THAT THE SOLUTION TO THE PROBLEM IS THAT I NEED TO BE MORE CAREFUL. I DO NOT FIND THIS TO BE AN ACCEPTABLE ANSWER. I BELIEVE THAT THE ESS UNDER ENGINEERED, UNDER DEVELOPED AND LACKS THE SOPHISTICATION NEEDED TO BE SAFELY USED.
| NHTSA ID Number: | 10972309 |
|---|---|
| Consumer Location: | WHITE PLAINS, NY |
| VIN: | 1C4RJFAGXHC**** |
TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE GEAR SHIFTER DROPPED FROM DRIVE INTO NEUTRAL INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSTIC RESULTS WERE UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 843.
| NHTSA ID Number: | 11460895 |
|---|---|
| Consumer Location: | BAYTOWN, TX |
| VIN: | 1C4RJFCT4HC**** |
Passenger side headrest deployed while traveling at 30 miles per hour down the road. No collison or incidents occurred at the time the headrest deployed.
| NHTSA ID Number: | 11459084 |
|---|---|
| Consumer Location: | CONWAY, AR |
| VIN: | 1c4rjeag5hc**** |
The contact owns a 2017 Jeep Grand Cherokee. The contact stated while driving 20 MPH on a local street, the vehicle shifted abnormally hard and the transmission made a loud banging sound. The contact stated that the check engine warning light was illuminated. The contact pulled over and took the vehicle to an independent mechanic, where it was determined that several transmission clutches needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.
| NHTSA ID Number: | 11458946 |
|---|---|
| Consumer Location: | ORTONVILLE, MI |
| VIN: | 1C4RJFBG6HC**** |
I have a 2017 Jeep GC Limited with 55K miles that had the "Service Shifter" warning light come on. Vehicle ran fine no issues. Made appt. with local Jeep Dealership and drove the Jeep in yesterday (03/29/22). Ran just fine, I just wanted the light cause diagnosed and fixed. Dealership ran a diagnostic on it and informed me it needed an updated software flash. Conducted the Flash. NOW... the vehicle is inoperable without a complete Electronic Shift Module (ESM) replacement. They could not even reverse what they did so I could drive home. What they did was IRREVERSIBLE and I would have to leave the car there until they could find a NEW ESM and install it for $900! I had to take a Uber home and have no vehicle. This is not right for a vehicle with only 55K miles that was running just fine into the Jeep dealership. This is a very common problem on JEEP Cherokees. If ESM is known defective part by JEEP and is a Safety risk since many owners have the shifter lock up while driving the vehicle and cannot shift without shutting down the vehicle several times in the middle of traffic. Please help!
| NHTSA ID Number: | 11457767 |
|---|---|
| Consumer Location: | CHINO HILLS, CA |
| VIN: | 1C4RJEAG5HC**** |
Warranty ended on 2/7/22. Car has 58,300 miles. Experienced white smoke coming from the engine on 2/21/22. Took to the dealership right away and diagnosed a warped cylinder head, leaking water pump, and bad starter motor. Never saw the temperature high on the car. The white smoke was experienced after sitting overnight. Also Catalytic converter may have issues. Called Jeep customer service and could not extend “good will” coverage to pay for the repairs.
| NHTSA ID Number: | 11453354 |
|---|---|
| Consumer Location: | GALLOWAY, NJ |
| VIN: | 1c4rjfag7hc**** |
Started my 2017 Jeep Grand Cherokee after a heavy snow fall the next day drove about 10 minutes and horn started going off lights exterior and interior started flashing, faults came across the screen to service every imaginable function from transmission to power steering and everything in between and truck just completely failed on the road. Waited roughly 30 minutes truck fired back up drove about 200 feet to a gas station while waiting for a tow truck. Brought to the dealership and they flashed 9 different modules. All seemed fine until another month. Remote started Jeep went to get in dash cluster screen black. Turned off and back on cluster came back but was delayed along with heck engine light. Drove back to dealership and was told they wouldn’t be able to look at it for 3 weeks. About a week after the cluster incident I go to leave my house, make it about 30 feet out of my driveway and truck stalls again exactly like how it did the first time. At a different mechanic now for it to get diagnosed. With the history of poorly made tipms in Chrysler products this seems to be a reoccurring theme.
| NHTSA ID Number: | 11451761 |
|---|---|
| Consumer Location: | HIAWASSEE, GA |
| VIN: | 1C4RJFJT6HC**** |
The vehicle had a complete shutdown while being driven. While driving on the highway, several dashboard warning lights began to appear. Within seconds afterwards, the headlights went out, along with the dashboard lights and radio. The vehicle became difficult to steer and then the vehicle lost all power, and could not be restarted. The vehicle was picked up from the dealership the day prior to this occurrence, and the PCM had just been replaced. The vehicle had been towed to the dealership just short of two weeks earlier, after it wouldn't start, having replaced the battery, and experiencing the passenger front window to randomly go down. This incident fortunately did not result in any crash or injury, however, it is only a matter of time if it isn't correctly diagnosed and fixed, as this problem results in an extremely hazardous condition.
| NHTSA ID Number: | 11449202 |
|---|---|
| Consumer Location: | DIXON, CA |
| VIN: | 1C4RJFLG0HC**** |
Driver side headlamp assembly highbeam function inoperative, lens shutter does not activate. Vehicle operator is unable to safely see road, hazards and surrounding area in front of the vehicle when function is commanded to on. This puts other the vehicle operator, other vehicle operators and bystanders in the area at high risk of death or severe injury. The condition has been replicated by 3 certified technicians No other symptoms
| NHTSA ID Number: | 11446641 |
|---|---|
| Consumer Location: | ROCKFORD, IL |
| VIN: | 1c4rjfbg5hc**** |
Beginning two months ago my passenger side front window began rolling down on its own and the dash board lights would continually flash on and off. When at a stop sign or red light the vehicle idles down as low as 9. The battery was checked by the dealership and I was told it did not require replacement. The tachometer drops to zero while the vehicle is in motion and on two of those occasions the vehicle just shut off. When these incidences occur, which has been regularly for the past two weeks, upon exiting the vehicle I receive several palpable electric shocks. The car is now parked because I am afraid the car will set afire. I have been told by several dealerships that they can't get me in for a week or more to check the issue. I am very concerned for my safety due to this electrical issue, especially receiving the shocks.
| NHTSA ID Number: | 11444099 |
|---|---|
| Consumer Location: | ROMEO, MI |
| VIN: | 1C4RJFBG2HC**** |
Battery vent tube disconnected from the battery causing toxic gas to leak into the passenger compartment. Driver had been experiencing worsening feeling of suffocation for several months prior to discovery of the issue, which was found when replacing the original battery. Vent tube was reconnected and symptoms resolved completely within 72 hours. Approximately 6 weeks later, driver began experiencing the same symptoms, checked the battery vent tube and found that it was once again disconnected. Retaining feature does not appear sufficiently to retain the vent tube throughout vehicle life. Vehicle has less than 40,000 miles.
| NHTSA ID Number: | 11440402 |
|---|---|
| Consumer Location: | NOBLESVILLE, IN |
| VIN: | 1C4RJFBG7HC**** |
I was driving on highway and the stop safely your car about to turn off popped up then my lights started flashing and the whole car shut down. I couldn't steer or brake so I had to shift into neutral and hope for the best. It scared me to death. My children were in the car. I just replaced the alternator, both batteries and had the vehicle reprogrammed and 2 days later that happened.
| NHTSA ID Number: | 11437469 |
|---|---|
| Consumer Location: | CHESTERFIELD, VA |
| VIN: | 1C4RJFBGXHC**** |
We were driving up I95 and our Jeep made a weird noise. We thought we had hit something, but we had not. When we tried to put the car into gear it would not and we could not drive it. Jeep does not have a recall of this vehicle, but doing a simple search online I have found multiple sites that note 2017 Jeeps having the same issues with transmission. This is a costly repair that should be covered by the company because it is a well known issue. Here are some of the articles I found with their web addresses: Jeep RecallIn the middle of 2020, Jeep was forced to recall almost 100,000 Jeep Cherokees due to transmission problems. Fiat Chrysler promised to install and update the new software into the specific model so that the malfunctions will not occur again – and if they do, the driver will immediately be alerted to the ongoing problem.The affected Cherokee cars had a transmission concern that could potentially lead to a loss of power while driving, causing an increased risk of a crash and safety issues. The company issued a statement at the time of the recall, addressing the potential transmission slipping, loss of propulsion, and lack of transmission engagement.The Jeep Cherokees in the recall were produced between the 2014 and 2017 model years, with the affected models having an extremely high Jeep transmission repair cost and safety concerns. The models are almost exclusively all-wheel-drive options between 2014-2-17, with a two-speed Power Transfer Unit. https://www.cashcarsbuyer.com/jeep-transmission-repair-cost/ While the 2015 transmission receives a lot of notice, there are other vehicles in the Jeep Grand Cherokee lineup that have also had problems reported by consumers. One key complaint is repeated in the 2016 and 2017 model years.In these vehicles, the driver notes the vehicle lurches forward when the gas pedal is depressed, specifically when making a turn. This can increase the risk of an accident.Others report that while they are driving the vehicle
| NHTSA ID Number: | 11436451 |
|---|---|
| Consumer Location: | LITTLETON, CO |
| VIN: | 1C4RJFAG9HC**** |
Hello, I was driving my 2018 jeep grand Cherokee about 2 months ago when out of no where the car turned off as I came to a hill , the radio volume increased all the way and I couldn't control it , the main break locked, the wheel locked and my shifter lock, I started to roll back down the hill and I had to use my e-break. the car acted like it was turned off but it just died , the radio never turned back down until the tow company did something. i took it to jeep and they were super unhelpful , they said it was a starter , so i paid 2000 to replace the starter to no avail. Now the AC/Heat goes on by itself or just doesn't work, the radio will go all the way up and i cant control it. however jeep in Englewood Colorado said there is nothing wrong with the car.. I think there is a safety issue with the start stop /eco mode. I think once the car turns off to save gas its not turning back on and there is no safe system. i have contracted jeep multiple times to no avail, the car has died on the highway 3 times now once while i was traveling 65 mph . I have paid for 6000 worth of fixes and its still happening.
| NHTSA ID Number: | 11435240 |
|---|---|
| Consumer Location: | VAN ALSTYNE, TX |
| VIN: | 1C4RJFAG7HC**** |
On October 02, 2021, While driving at highway speeds the engine stopped running and the tachometer went to zero RPM. I was able to shift to neutral and cruise downhill until I could safely pull to the side of the road. I was able to shift back to park. The vehicle would not restart for approximately 20 minutes. During this time the electric windows would not roll up or down, the electric tailgate would not open but the electric drivers seat would work. After about 20 minutes the car restarted as if nothing had happened. The same thing happened 3 more times on the way home that same day. The same thing had happened 3 times over an 18 month period in 2018-2019. At that time, the jeep dealer could find no problems.
| NHTSA ID Number: | 11434600 |
|---|---|
| Consumer Location: | ALEDO, TX |
| VIN: | 1C4RJEAG0HC**** |
The check engine light and a (A)! light with "service auto/start stop" came on at the same time with no symptom of any issue being immediately noticeable. The Parking break "BRAKE" light on the dash light up for half a second. Then the transmission was stuck in 7th gear and would not downshift on its own. When pulling on the wheel's paddles a "shift denied" message was deplayed despite the fact i was going 10mph in 7th gear. Check engine light code was P076F and U0001 and U1199. Upon driving the vehicle again Car this time transmission got into 8th gear and stated "shift denied" and wouldn't downshift from 8th gear for any reason. I parked it for a couple days. When trying to take it to the dealership (A)! came back on about 5 min into my drive and stayed on for the remaining 25 min. Fault Log as of showing P076F (though car shifted fine through all gears except for that one day), U0001, P00FD, U0447, U1199, P02D1. The following things happened on the drive to the dealership 1) While driving the phrase "Service Shifter" showed up for less than 1 second and went away. 2) Then randomly the gauge clusters parking "BRAKE" light turn 3) The vehicle got stick in 3rd gear. The dealership provided a flash update to the transmission stating it was a "known issue" which is why there was already a software update, but this costed me over $200 to pay for a known issue that necessitate going to a dealership as the only way to get the known software update uploaded. It happened again 3 weeks already which almost resulted in a crash due to the vehicle being stuck in 7th gear even at low speeds (less than 10 MPH). The dealership "Roger Williams Jeep in Weatherford Texas" looked at it again and stated. They did't know what the problem was and that Jeep does not allow them to service the transmissions and they cannot explain any of the lights and sticking on other gears but the "service manual and jeep" would only allow a replacement of the transmission for $8,100.
| NHTSA ID Number: | 11433650 |
|---|---|
| Consumer Location: | MILTON, WI |
| VIN: | 1C4RJFCT6HC**** |
Transmission went out in Kingman AZ, we live in WI. Warning light came on, luckily enough we got to a dealership. Truck is still in AZ waiting for a new transmission, as it is under warranty, apparently their on NONE available in the US. We are on special order list and have no idea how long it will take. Dealership says 2 days later another vehicle came in with the exact same problem. Jeep knows this is a problem and are hiding it.
| NHTSA ID Number: | 11429702 |
|---|---|
| Consumer Location: | CENTRAL SQUARE, NY |
| VIN: | 1C4RJFAG3HC**** |
Midway through a 2.5hr. drive, I approached a stop sign to make a right hand turn. When I came to a stop to check for oncoming traffic, the Jeep completely shut off on me. The cluster panel displayed “Shift to P to start” and the cluster panel was flashing all the warning lights. (vehicle was still in the ON position) I had then shifted the vehicle to Park, shut off the ignition and then restarted the Jeep. A very scary situation to happen during a normal drive. I have done some browsing and see that I’m not the only one who has encountered this problem. Due to the extreme safety issues at hand, I truly believe Chrysler should be investigating this underlying issue. (I’ve read some people have experienced this while driving on the main road with traffic. I’ve also read that one person experienced this and it ended in a vehicle accident.) This is a serious issue.
| NHTSA ID Number: | 11428559 |
|---|---|
| Consumer Location: | MONKTON, MD |
| VIN: | 1c4rjfbg4hc**** |
The contact owns a 2017 Jeep Grand Cherokee. The contact stated while driving at approximately 35 mph, the vehicle was idling while the check engine warning light and the auto stop warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the second cylinder head needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 62,937.
| NHTSA ID Number: | 11428002 |
|---|---|
| Consumer Location: | LOUISVILLE, KY |
| VIN: | 1C4RJFCG6HC**** |
Both right and left rear passenger seat belts (female end) stopped holding the buckle in and is no longer working, both stopped working at the same time. Jeep is not covering this and I am spending money to replace. The Jeep has 45,000 miles on it. This seems like a defect and a major safety issue.
| NHTSA ID Number: | 11423730 |
|---|---|
| Consumer Location: | LAKE VIEW, NY |
| VIN: | **** |
The contact owns a 2017 Jeep Grand Cherokee equipped with a Thule removable roof rack. The model name was not provided. The contact stated while driving at 55 mph, the J-bar, kayak, and the rack holder detached from the vehicle and flew onto the highway. A police report was filed. The manufacturer was notified of the failure by voicemail. The contact was awaiting a callback. The Vin was unavailable. Consumer stated while driving on the Interstate (I-990) Highway…. everything that was strapped on the roof of the SUV blew off and shattered (items involved: Thule Roof Rack, Foldable J-Bar (2Pairs), & (2) Kayaks) into 3-Lane Highway. Prior to this, (@ approx 1211p) consumer called 9-1-1 to report the incident to Amherst Police, incident no.: [XXX], 07/05/2021, 12:16p). It has also caused Post Traumatic Stress Symptoms (PTSD) for the consumer. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)."
| NHTSA ID Number: | 11422861 |
|---|---|
| Consumer Location: | DALLAS, TX |
| VIN: | 1C4RJEBG6HC**** |
One morning when I turned on my Jeep Grand Cherokee the PRNDL did not light up and the car said "Service Shifter" but the warning would go away after a few seconds. I took the car to a Jeep dealership and after 6 hours they told me the PRNDL needed to be replaced but the car was perfectly safe to drive. I waited 3 weeks for the part to arrive, and was told they'd replace the PRNDL and it would be covered by my extended warranty. I waited 5 hours at the dealership to be told once they replaced the part that the car would not move out of park. I then got a call telling me the entire shifter would need to be replaced and would not be covered under warranty. There was no actual issue with my vehicle before I dropped it off at the dealership. The car was shifting between park, drive, neutral, reverse without any issues. They also told me they would try to put the old part back on to see if it was a faulty part. They quoted me $617 for a part that before today I did not need. This is absolutely ridiculous as there are multiple forums and feeds online about Jeep Grand Cherokees having this issue. This needs to be a recall and covered by the Jeep dealership.
| NHTSA ID Number: | 11420010 |
|---|---|
| Consumer Location: | DALLAS, TX |
| VIN: | 1C4RJEBG6HC**** |
My car's shifter is not lighting up and the car says "service shifter" The car is not even 5 years old. This should not be an issue.
| NHTSA ID Number: | 11416347 |
|---|---|
| Consumer Location: | YONKERS, NY |
| VIN: | 1C4RJFBG7HC**** |
I WAS STOOPED AT A RED LIGHT ON A HILL WHEN THE LIGHT TURNED GREEN ALL LIGHTS IN CAR TURNED ON THE BRAKES WENT OUT AND THE STEERING WHEEL LOCKED. I WAS ON A HILL AND ALMOST CRASHED INTO A WALL. I HAD NO CONTROL OVER THE CAR. DON'T KNOW HOW THIS HAPPENED. I WAS ABLE TO MANGE AND PULL TO THE SIDE OF THE CURVE. I TURNED THE CAR ON AND OFF A FEW TIMES AND THE CAR WENT BACK TO NORMAL. I WAS VERY LUCKY I DIDN'T CRASH INTO THE WALL OR ANOTHER CAR. THIS WAS AT A BUSY INTERSECTION AND I COULD HAVE KIILED MYSELF OR AND SOMEONE ELSE. I HAVE NOT DRIVEN THE CAR SINCE ONLY MY HUSBAND BECAUSE IM VERY SCARED. TODAY THE MALFUNCTION LIGHT COME ON AND WE DON'T KNOW IF THIS IS RELATED. WE CALLED CHRYSLER AND EXPLAINED THE SITUATION BUT THEY CAN ONLY SCHEDULE AN APPOINTMENT TO SEE THE CAR ON 5/17/2021 . THIS IS A VERY SERIOUS ISSUE AND IM SURPRISED THEY WONT SEE THE CAR RIGHT AWAY. AND TOLD US TO WAIT ANOTHER 5 DAYS. I DON'T TRUST THIS CAR UNTIL IT GETS CHECKED .
| NHTSA ID Number: | 11414110 |
|---|---|
| Consumer Location: | CAGUAS, PR |
| VIN: | 1C4RJEBG3HC**** |
MY JEEP IS HAVE A PROBLEM WITH A (START/STOP) FUNCTION. THE LIGHTS IS ON IN THE DASH AND THE SYSTEM IS NOT FUNCTION. I TAKE MY JEEP TO THE DEALER AUTHORITY AND DIAGNOSIS IS REPLACE THE 2 BATTERIES. I SPEND $165.00 FOR DIAGNOSTIC AND $495.00 FOR REPLACE BOTH BATTERIES AND THE PROBLEM CONTINUE. THE ISSUE IS WHEN I DRIVE AND I STOP MY JEEP IS SHUT OFF THE ENGINE WHEN PRESS A STOP PEDAL. WHEN RELEASE THE PEDAL MY JEEP IS NOT START AUTOMATIC. IN THE DASH HAVE A MESSAGE (PUT THE TRANSMISSION Y PARK AND START THE VEHICLE)
| NHTSA ID Number: | 11413324 |
|---|---|
| Consumer Location: | GLENBURN, ND |
| VIN: | 1C4RJFCG0HC**** |
SUNROOF EXPLODED WHILE DRIVING ON HIGHWAY BYPASS AT 55 MPH. NO OTHER TRAFFIC ON THE ROAD. CLEAR DAY. NO BIRDS IN AREA. SMOOTH ROAD SURFACE.
| NHTSA ID Number: | 11405747 |
|---|---|
| Consumer Location: | MIDDLETOWN, IN |
| VIN: | 1C4RJFBT3HC**** |
I OWNED A 2017 JEEP FOR ONLY 45 DAYS BEFORE THE THROTTLE STUCK WIDE OPEN AND IT WAS TOTALED! I AM VERY FORTUNATE THAT NOBODY ELSE WAS INJURED BECAUSE MY JEEP SPED ACROSS THE CHURCH PARKING LOT, RAN OVER 3 TELEPHONE POLE (LYING ON THE GROUND AT THE EDGE OF THE PARKING LOT) AND CRASHED INTO THE FENCING OF MY CHURCH'S SOFTBALL FIELD. I PUSHED THE IGNITION BUTTON AND THE ENGINE WOULD NOT TURN OFF. I PUSHED THE BREAKS AND IT WOULD NOT STOP! EVENTUALLY THE JEEP WAS STOPPED BY THE FENCE WHILE ALL 4 WHEELS CONTINUED SPINNING OUT OF CONTROL. I DO NOT UNDERSTAND HOW IT FINALLY SHUT OFF AS EVERYTHING I TRIED HAD NO EFFECT! I WILL NEVER TRUST A JEEP AGAIN IN MY LIFE!!!! THIS WAS VERY SCARY AND UNACCEPTABLE!!!!*DT
| NHTSA ID Number: | 11404547 |
|---|---|
| Consumer Location: | GRAPEVINE, AR |
| VIN: | 1C4RJFLG8HC**** |
DEC 2020: IN A PARKING LOT, THE ENGINE WOULD TURN OVER BUT NOT START. MY MECHANIC BYPASSED THE BUILT-IN FUEL PUMP RELAY IN THE TIPM BUT THE ENGINE WOULD NOT START. TOWED TO CAMPBELL JEEP, BENTON AR & THEY DIAGNOSED THAT BOTH FUEL PUMPS WERE BAD. DEALER COULD NOT GIVE REASON BOTH PUMPS WENT OUT BUT I SUSPECT THAT STATEMENT IS UNTRUE GIVEN THAT MY RESEARCH SHOWS THAT THE TIPMS HAVE BEEN A KNOWN PROBLEM SINCE 2010. COST OF THE REPAIR WAS $1,871.96 3/23/21: AT HOME, THE JEEP WOULD TURN OVER BUT NOT START AS BEFORE IN DEC 2020. SAT THREE HOURS THEN STARTED. CONTINUES TO START BUT AFTER RESEARCH I SUSPECT THAT THE BUILT-IN FUEL RELAY IN THE TIPM IS BAD BUT ALLOWS FOR INTERMITTENT STARTING. I CORRESPONDED WITH AN ENGINEER IN MARYLAND THAT HAS DEVISED FUEL RELAY BYPASSES FOR CHRYSLER'S DEFECTIVE TIPMS. I AM PURCHASING A BYPASS FROM HIM FOR $36. WERE THE FUEL PUMPS BAD IN DEC 2020 OR WOULD THIS $36 PART HAVE REPAIRED IT? IN MY RESEARCH, IT HAS ALSO BEEN REPORTED THAT THE DEFECTIVE TIPM MAY CAUSE THE FUEL PUMPS TO CONTINUE RUNNING AFTER THE ENGINE IS TURNED OFF. DID THE FUEL PUMPS OVERHEAT BECAUSE OF THAT OR DID THE DEALERSHIP MISDIAGNOSE BAD FUEL PUMPS AND CHARGE ME FOR WORK THAT DID NOT NEED TO BE DONE? I SUSPECT THAT CHRYSLER'S KNOWN DEFECTIVE TIPMS HAVE CAUSED CHRYSLER VEHICLE OWNERS A GREAT DEAL OF MONEY. I ALSO SUSPECT THAT CHRYSLER'S CONTINUED USE OF THE KNOWN DEFECTIVE TIPMS ALSO POSE A POTENTIAL PHYSICAL DANGER TO THE DRIVER & PASSENGERS IF & WHEN THE ENGINE STOPS IN TRAFFIC OR WHEN THEY ARE STRANDED.
| NHTSA ID Number: | 11399518 |
|---|---|
| Consumer Location: | FAIRFIELD TOWNSHIP, OH |
| VIN: | 1C4RJFBG6HC**** |
GEAR SHIFT SERVICE ENGINE LIGHT CAME ON AND WOULD LET MY CAR SHIFT OUT OF MY PARK. THE LIGHTS IN THE GEAR AREA DIDN'T ILLUMINATE.
| NHTSA ID Number: | 11398003 |
|---|---|
| Consumer Location: | PEARLAND, TX |
| VIN: | 1C4RJEBG6HC**** |
I RECENTLY MET WITH AN ACCIDENT ON MY JEEP GRAND CHEROKEE. POLICE REPORT #21-001506. AIRBAGS DIDN'T GET DEPLOYED.
| NHTSA ID Number: | 11397236 |
|---|---|
| Consumer Location: | PORT MATILDA, PA |
| VIN: | 1C4RJFBG8HC**** |
VEHICLE AUTO START AND STOP FUNCTION WARNING THEN A VOLTAGE WARNING TELLING ME VEHICLE WAS GOING TO TURN OFF, WHILE I WAS IN MOTION, IT SHUT OFF ALMOST IMMEDIATELY LEAVING ME WITH NO STEERING OR BRAKES AND THE VEHICLE WAS IN THE MIDDLE OF THE DRIVING LANE. NO POWER TO SEATS, TRUNK, ETC SHIFTER IS IN DRIVE BUT VEHICLE WILL NOT MOVE OR TURN ON.
| NHTSA ID Number: | 11390064 |
|---|---|
| Consumer Location: | HUDDLESTON, VA |
| VIN: | 1C4RJFAG4HC**** |
PLACED CAR IN PARK, LEFT RUNNING, GOT OUT OF VEHICLE AND THE JEEP STARTED MOVING. PARK DID NOT FULLY ENGAGE CAUSING TO GO FORWARD HITTING A TREE. TRYING TO FIND OUT IF OTHER JEEP GRAND CHEROKEE HAD NOT ENGAGED FULLY IN PARK WHEN LEFT RUNNING
| NHTSA ID Number: | 11389038 |
|---|---|
| Consumer Location: | SAN ANGELO, TX |
| VIN: | 1C4RJEBGXHC**** |
LLEAKING WATER PUMP GASKET
| NHTSA ID Number: | 11388613 |
|---|---|
| Consumer Location: | PLACERVILLE, CA |
| VIN: | 1C4RJFBGXHC**** |
WHILE I WAS DRIVING 25MPH ON HWY95 TURNING RIGHT EXITING THE HWY THE FRONT PASSENGER HEAD REST POOPED OPEN STRIKING MY 16 TEEN YEAR OLD DAUGHTER IN THE HEAD WITH FRIGHTENING FORCE WHICH HAS CAUSED HEADACHES SINCE THE INCIDENT.*DT CONSUMER STATED CASE NUMBER FROM FDA IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
| NHTSA ID Number: | 11387350 |
|---|---|
| Consumer Location: | HOUSTON, TX |
| VIN: | 1C4RJEAG3HC**** |
VEHICLE HAVING ISSUES STARTING UP. ON MULTIPLE OCCASION THE VEHICLE WILL NOT TURN OVER. IT IS A PUSH BUTTON START. I PURCHASED THIS CAR BRAND NEW WITH ONLY 52 MILES ON IT AND LESS THAN 4 YEARS LATER ITS HAVING ISSUES COMING ONE. I HAVE FOUND SEVERAL COMPLAINTS ABOUT THE SAME ISSUE. WHEN THIS HAPPENED IN ALL CASES THE VEHICLE HAD BEEN PARKED. ONCE OVER NIGHT, ONCE ONLY FOR A COUPLE HOURS.
| NHTSA ID Number: | 11386349 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 1C4RJFBG4HC**** |
I I WAS DRIVING IN MY MOMS 2017 JEEP GRAND CHEROKEE AND IN MOTION ON A CITY STREET AND I WAS NOT AWARE OF THE SEAT SETTING BUTTON ON THE DRIVERS SIDE PANEL DOOR ITS POSITIONED IN A TERRIBLE PLACE FOR PEOPLE WITH LONGER LEGS, I HAD DROPPED A MILK SHAKE AFTER PICKING IT UP OUT OF THE CUP HOLDER AND IT SLIPPED OUT OF MY HAND AND BETWEEN MY LEGS ROLLING BEHIND THE BRAKE, IT HAD A LID ON IT SO I WASN'T WORRIED ABOUT IT SPILLING OR MAKING A MESS. I JUST CASULLY TRIED TO PICK IT UP BY SPRESDING MY LEGS AND REACHING DOWN TO PICK IT UP WHILE KEEPING MY EYES ON THE ROAD. BUT, THAT ENDED UP BEING THE WRONG THING TO DO ,MY KNEE HIT THE S BUTTON FOR THE DRIVERS 1 AND 2 MEMORY. THE SEAT STARTED GOING FORWARD AND I COULDN'T STOP IT. I HAD MY LEGS SPREAD TO PICK UP THE SHAKE I HAD NO TIME TO DO ANYTHING WITH THEM THE NEXT THING I KNEW I WAS PINNED BETWEEN THE STEERING WHEEL AND THE CAR SEAT MY LKNEES AND LEGS WERE SCRUNCHED. I COULDN'T STEER,I COULDN'T HIT THE BRAKES,I WAS, PINNED VERY TIGHT AGAINST THE STEERING WHEEL. IM A BIG GU, IT WAS TIGHT,I COULDN'T BRAKE BECAUSE MY LEGS WERE PINNED AS WELL, I WAS HELPLESS., I WRECKED INTO A CAR AND THEN HITTING A BRIDGE BEING SO CLOSE TTO THE STEERING WHEEL THE AIR BAGS ALL WENT OFF ALL I REMEMBER WAS THE SEAT GOING DOWN AFTER GOING ALL THE WAY TO FRONT AND THEN DROPPING DOWN AND STAYING THERE I WAS DROPPING DOWN WHEN THE BAGS HIT ME . I KNEW THAT THE SEAT CONTROLS WERE DOWN ON THE LEFT SIDE OF ME. TRIED TO MAKE IT STOP, SO I COULD. IM WONDERING IF ANYONE ELSE HAS EVER HIT THIS BUTTON BY ACCIDENT AND THE SEATS STARTED DOING THE SAME THING TO THENM AS IT DID TO ME. IS THIS IS AN ELECTRICAL DEFEACT OR IT WAS JUST A FLUKE? AND WHY DOES THE SEAT DO THAT WHEN THE CAR IS MOVING. I THINK IT SHOULD BE AUTOMATICALLY TURNED OFF WHILE MOVING. IF THE BUTTON IS GOING TO BE THERE. IM SO SORRYFOR THE FAMILY. WE ALL SHOULDN'T HAVE HAD TO GO THROUGH THIS.
