Components: ENGINE
March 11, 2021
TBD
Condition
Run & Drive
Damage
Collision
Title
Salvage
| Rearview Video Systems | Optional |
|---|
| Dynamic Head Restraints | Not Available |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Not Available |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Pelvis/Torso | Driver, Front Passenger |
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | No |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Not Available |
| Safety Power Windows (Anti-Pinch) locations | Driver |
| NHTSA ID Number: | 11406722 |
|---|---|
| Consumer Location: | HAGERSTOWN, MD |
| VIN: | KNAFX4A8XE5**** |
TL* THE CONTACT OWNS A 2014 KIA FORTE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE VEHICLE WAS TAKEN TO HAGERSTOWN KIA (10307 AUTO PL, HAGERSTOWN, MD 21740, (301) 739-7283) WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE AND DECLINED TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000.
| NHTSA ID Number: | 11403400 |
|---|---|
| Consumer Location: | WACO, TX |
| VIN: | KNAFX4A8XE5**** |
UNIVERSITY KIA IN WACO, TEXAS REFUSE TO RECALL 2014 KIA UNDER THE RECALL NOTICE ISSUED MARCH 9, 2021.
| NHTSA ID Number: | 11390262 |
|---|---|
| Consumer Location: | FITCHBURG, MA |
| VIN: | KNAFX4A8XE5**** |
PURCHASED ON JUNE 27 2019. 3 WEEKS LATER I STOPPED BY DEALERSHIP FOR ASSISTANCE IT'S BEEN A NIGHTMARE SINCE. CAR HAD BEEN CONSUMING OIL AND I'VE SPENT THOUSANDS OF DOLLARS FOR REPAIRS. JUST HAD MASTER MECHANIC REPLACING CATALYTIC CONVERTER AND IT'S ALREADY PLUGGED. KAY ON BOTH ACCOUNTS ASSURED ME NOTHING WRONG, NICE CAR HAS 23 BRAINS IT'S THE ECHO DRIVE. ENGINE LIGHT BLINKS AND NO ONE CAN GET A CODE READING, NO ONE BUT KIA. BOTH SERVICE REP, TYLER AND KIA CONSUMER AFFAIRS AGENT, DEAN THOUGHT I WAS, AND REFERRED TO ME AS WHARTON WHOM PURCHASED THE CAR 2014 AND HAD ENGINE PROBLEMS ACCORDING TO THESE INDIVIDUAL THAT THOUGHT I WAS THERE FOR SAME REASON. DEAN FROM KIA CONSUMER AFFAIRS SPECIFICALLY TOLD ME DURING A PHONE CONVERSATION DEC 2020, AND VERIFYING MY VIN NUMBER THAT MY VERTICAL WAS IN FACT ON RECALL LIST. I CALL JAN 20TH 2021 AND TOLD I WAS NOT AND CASE WAS CLOSED DUE TO I BEING INFORMED OF RECALL TO WHICH I CALLED AFTER SEEING ARRIVAL ON LINE. I'M ADVISED TO GO ON YOUR WEBSITE WITH MY VIN NUMBER AND FIND OUT IF I'M PART OF RECALL. I AM NOT. WHY????. THIS CAR OBVIOUSLY IS DEFECTIVE IF I'M THOUGHT TO BE SHANNON TRYING TO TAKE KIA FOR A RIDE AND I'M THE 3RD OWNER WITH SAME PROBLEM AS PRIOR OWNERS. THIS CAR IS NOT SAFE. I'VE TURNED TO KIA TO BEGIN WITH AND PAID FOR COMPRESSION TESTS, REPLACED CATALYTIC CONVERTER OVER 1000.00 DOLLARS AND IT NEEDS REPLACING AGAIN DUE TO OIL CONSUMPTION. FACT IS I WAS SOLD A CAR WITH ENGINE PROBLEMS AND HAVE ALMOST BEEN REAR END DUE TO POWER LOSS, LIMP MODE TYLER CALLED IT... IT'S NOT SAFE. WHAT CAN I DO NOW I KNOW I'M OUT 9000.00 DOLLARS ON THIS CAR ON MY SSDI PAY. MUCH MORE DETAILS DOCUMENTED WHO WHAT WHEN HERE AND WHAT WAS SAID. TIMES AND DATES FOR ENTIRE DURATION OF EVENTS STARTING WITH KIRA AT RON BOUCHARDS IN FITCHBURG MASS JULY OF 2019 AND OCT 2020.*DT CONSUMER STATED SHE WOULD LIKE THE COMPLAINT TO BE REMOVED FROM PUBLIC VIEWING.*JB*DT CONSUMER STATED KIA HAS NO RECALL ON THE VEHICLE EVEN THOUGH OIL LEAK IS RECALLED AND WILL NOT MAKE A RECALL APPOINTMENT.*JB
| NHTSA ID Number: | 11388903 |
|---|---|
| Consumer Location: | NILES, OH |
| VIN: | KNAFX4A8XE5**** |
TL* THE CONTACT OWNS A 2014 KIA FORTE. THE CONTACT STATED WHILE HER FIANC WAS DRIVING 35 MPH, WHEN HE HEARD AN ABNORMAL NOISE AND STARTED TO NOTICE A "BURNING" SMELL INSIDE THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER WAS ABLE TO PARK AT A NEAR PARKING LOT AND INSPECTED THE VEHICLE. THE DRIVER DECIDED TO DRIVE TO HIS DESTINATION AND WHILE EXITING THE PARKING LOT, WHEN THE VEHICLE BEGAN TO STALL. THE CONTACT STATED THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED THEN. THE VEHICLE WAS NOT DRIVABLE. THE DRIVER WAS ABLE TO PUSH THE VEHICLE BACK INTO THE PARKING LOT. THE CONTACT CALLED LOCAL DEALER TAYLOR KIA OF BOARDMAN (7870 MARKET ST, YOUNGSTOWN, OH 44512: (234) 719-4839) AND WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.
| NHTSA ID Number: | 11377904 |
|---|---|
| Consumer Location: | QUAKERTOWN, PA |
| VIN: | KNAFX4A8XE5**** |
MY VEHICLE WAS SOLD TO ME UNDER A WARRANTY. UPON DRIVING THE ENGINE LOST ALL POWER. WOULD NOT RESTART. ENGINE HAS BEEN REPLACED TWICE BY KIA. AS WELL AS A REPLACEMENT OIL PAN RANDOMLY. MY LONG TIME MECHANIC SAID THE OIL PAN WASN'T NEEDED TO BE REPLACED. 1ST REPLACEMENT ENGINE WAS DEFECTIVE. IN TOTAL THE CAR HAS HAD 3 ENGINES. EMISSIONS PROBLEM EVER SINCE. LIGHT ON AND KIA HAS BILLED AND USED ALL OF THE WARRANTY COVERAGE. ALL DOCUMENTATION PROVIDABLE. ALL OIL CHANGES PROVIDABLE.
| NHTSA ID Number: | 11352871 |
|---|---|
| Consumer Location: | MCALLEN, TX |
| VIN: | KNAFX4A8XE5**** |
THE AIRBAG LIGHT STAYS ON. I'VE CHECKED AND THERE ARE NO ERROR CODES. CONTROLS ON THE STEERING WHEEL ALSO DO NOT WORK AND ARE UNRESPONSIVE. THE CRUISE CONTROL SETTINGS ARE UNRELIABLE AND CAN LEAD TO POTENTIAL SAFETY PROBLEMS. AFTER SOME RESEARCH IT APPEARS TO BE A DEFECTIVE CLOCK SPRING. KIA SHOULD COVER THE REPLACEMENT UNDER WARRANTY.
| NHTSA ID Number: | 11352866 |
|---|---|
| Consumer Location: | MCALLEN, TX |
| VIN: | KNAFX4A8XE5**** |
THERE IS A NOTICEABLE NOISE EACH TIME WHEN TURNING THE STEERING WHEEL BOTH AT REST AND IN MOTION. THE VEHICLE AND STEERING WHEEL HAS EXCESSIVE VIBRATION WHEN BRAKING. THERE IS ALSO EXCESSIVE PLAY IN THE STEERING WHEEL. THE SUSPECTED PROBLEM IS A FAILURE OF THE FLEXIBLE COUPLING IN THE STEERING COLUMN. KIA HAS ADDRESSED THIS ISSUE IN OTHER MODEL CARS SUCH AS THE OPTIMA OF THE SAME MODEL YEAR BUT NOT FOR THE FORTE.
| NHTSA ID Number: | 11349931 |
|---|---|
| Consumer Location: | HURT, VA |
| VIN: | KNAFX4A8XE5**** |
MY ANTENNA SHARK FIN FELL OFF MY CAR WHILE DRIVING. LUCKILY IT DID NOT HIT A VEHICLE BEHIND ME; HOWEVER, THIS COULD HAVE CAUSED SIGNIFICANT DAMAGE TO SOMEONE ELSE HAD IT HIT THEM OR THEIR WINDSHIELD. THIS IS UNACCEPTABLE.
| NHTSA ID Number: | 11343637 |
|---|---|
| Consumer Location: | AUSTIN, TX |
| VIN: | KNAFX4A8XE5**** |
PURCHASED A 2014 KIA FORTE FROM A NEW/USED AUTO DEALERSHIP IN LATE JUNE 2020. THE VEHICLE HAD BEEN RECENTLY SERVICED BY THE DEALERSHIP AT THE TIME OF SALE.ON AUGUST 2ND, THE ENGINE BEGAN TO KNOCK AND THE CHECK OIL LIGHT TURNED ON SPORADICALLY A TWO OR THREE TIMES OVER THE COURSE OF ABOUT A TEN MINUTE DRIVE. THE LIGHT NEVER STAYED ON FOR MORE THAN 1 SECOND EACH TIME. BECAUSE OF THE LIGHT, WE DROVE THE VEHICLE TO A MECHANIC ABOUT TWO MILES AWAY. THE ENGINE FAILED AS THE MECHANIC STARTED TO LOOK AT IT. THE VEHICLE WAS TOWED TO THE KIA DEALERSHIP WHERE THEY INDICATED THAT THE ENGINE HAD SEIZED AND WILL NEED TO BE REPLACED. THERE WAS NO EVIDENCE OF LEAKED OIL PRIOR TO THIS EVENT. DEALER REPORTED SHAVINGS IN THE OIL PAN. THERE WAS NO ADEQUATE VEHICLE SYSTEM WARNING, FOR ANY REASONABLE PERIOD OF TIME, TO INDICATE THERE WAS AN OIL ISSUE
| NHTSA ID Number: | 11307736 |
|---|---|
| Consumer Location: | BROOKFIELD, WI |
| VIN: | KNAFX4A8XE5**** |
THE CAR IN QUESTION IS A 2014 WITH ABOUT 160K MILES, BOUGHT USED ON 12/2019 FROM DEALER WHO SOLD IT TO PREVIOUS OWNER. LOW OIL LIGHT WAS FLICKERING. CHECKED LEVEL AND NOTHING SHOWED ON DIPSTICK, DESPITE OIL CHANGE AT DEALER BEFORE PURCHASE. ADDED A QUART AND DECIDED TO GO TO OIL CHANGE PLACE. WHILE ACCELERATING IN TO TRAFFIC, ENGINE WAS HESITATING THEN LOST NEARLY ALL POWER ACCOMPANIED BY LOUD RATTLING (LIKE MARBLES) FROM ENGINE. MANAGED TO GET OFF ROAD WITH ENGINE GETTING INCREASINGLY LOUDER AND VIBRATING BADLY, CLEARLY OUT OF BALANCE SOMEHOW. ENGINE STALLED AND WOULD NOT RESTART. AFTER TOWING TO MECHANIC, THEY ALSO NOTED THAT IT WAS RUNNING VERY ROUGH. CHECKED OIL AND NOTED THAT IT WAS FULL OF METAL SHAVINGS. I'VE ATTACHED A PHOTO OF THE OIL CONTROL VALVE PACKED WITH THESE SHAVINGS. TECHNICIANS ADVISED THAT ENGINE WAS A TOTAL LOSS. THE 2.0L ENGINE IN THIS CAR IS THE EXACT SAME ENGINE BUILT IN THE EXACT SAME TIME PERIOD THAT KIA WAS FORCED TO RECALL (SC147) IN OTHER MODELS BUT FOR NO APPARENT EARTHLY REASON IT WAS NOT INCLUDED! HOW CAN THIS HAPPEN? WHY WASN'T THE ENGINE RECALLED ACROSS THE BOARD? ALL SYMPTOMS NOTED IN THE COMPLAINTS HERE AND IN THE RECALL MATCH: SUDDEN LOW OIL LEVEL, LOSS OF POWER, METAL SHAVINGS WORKING THEIR MAGIC THROUGHOUT THE ENGINE INTERNALS, CATASTROPHIC FAILURE SOON AFTER. REPLACEMENT ENGINES SEEM TO HAVE BEEN DISCONTINUED AND AREN'T AVAILABLE IN THE REBUILD MARKET. I'VE ALREADY SUNK MONEY ON TOWING AND DIAGNOSTICS ON THE THING, AND I'M GOING TO HAVE TO PAY TO GET WHAT IS BASICALLY A BRICK RIGHT NOW TOWED BACK TO THE HOUSE. I'M GOING TO TRY ONCE AGAIN TO GET THROUGH TO SOMEBODY AT KIA CUSTOMER SUPPORT, BUT I THINK WE ALL KNOW HOW THAT'S GOING TO TURN OUT, DON'T WE?
| NHTSA ID Number: | 11221325 |
|---|---|
| Consumer Location: | CHICAGO, IL |
| VIN: | KNAFX4A8XE5**** |
2014 KIA FORTE EX 2.0 LITER GDI ENGINE HAS KNOCKING NOISES. WHEN I TOOK IT TO GROSSINGER KIA OF LINCOLNWOOD, IL THEY QUOTED OVER $4,300 + LABOR DUE TO METAL SHRAPNEL IN THE ENGINE AND THEY TOLD ME THAT I NEEDED TO REPLACE THE SHORT BLOCK OF THE ENGINE. THEY TOLD ME THAT THE CAR WAS OUT OF WARRANTY BECAUSE I WAS NOT THE FIRST OWNER AND THAT THE ENGINE WAS ONLY COVERED UNTIL 60,000 MILES. I BOUGHT THE CAR USED AROUND NOVEMBER 2018 WHEN IT HAD AROUND 61,000 MILES BECAUSE IT HAD A CLEAN CARFAX HISTORY BUT I NOTICED THE KNOCKING NOISES BECAME INCREASINGLY LOUDER UNTIL I TOOK IT TO THE DEALER. I'VE SEARCHED ONLINE AND IT APPEARS THAT HYUNDAI/KIA HAS A MANUFACTURING DEFECT WITH THEIR GDI ENGINES AS THERE ARE CURRENTLY LAWSUITS CONCERNING THEIR ENGINES FAILING DUE TO A MANUFACTURING DEFECT. I BELIEVE THIS CAR ALSO HAS A DEFECT ENGINE AND AN INVESTIGATION SHOULD BE DONE TO COMPEL THEM TO REPAIR THEIR DEFECTIVE ENGINES.
| NHTSA ID Number: | 11172678 |
|---|---|
| Consumer Location: | SENOIA, GA |
| VIN: | KNAFX4A8XE5**** |
VEHICLE BURNS ALL OIL IN BETWEEN 3000 MILE OIL CHANGE. NO LOW OIL PRESSURE WARNING LIGHT. LAGRANGE GA KIA DEALERSHIP DID NOT DETECT ANY LEAKS .
| NHTSA ID Number: | 10694572 |
|---|---|
| Consumer Location: | SPARKS, NV |
| VIN: | KNAFX4A8XE5**** |
THREE OF THE FOUR OEM TIRES THAT CAME ON MY VEHICLE HAVE NEEDED REPLACEMENT DUE TO DAMAGED SIDEWALLS. THE OEM TIRES ARE 16 INCH NEXEN CP671 205/55R16 TIRES, AND MY VEHICLE CURRENTLY HAS LESS THAN 23,000 MILES ON IT. THE FIRST TIRE (FRONT PASSENGER) DEVELOPED A WEAK EXTERNAL SIDEWALL ON OR ABOUT 12/31/13, WITH 7,000 MILES ON THE VEHICLE. I REPLACED THIS WITH A NEXEN CP671 205/55R16 OEM TIRE. THE SECOND TIRE (REAR DRIVER SIDE) DEVELOPED A WEAK INTERNAL SIDEWALL ON OR ABOUT AUGUST 15TH, 2014, WITH 14,500 MILES ON THE VEHICLE. I REPLACED THIS WITH A NEXEN CP671 205/55R16 OEM TIRE. THE THIRD TIRE (REAR PASSENGER SIDE) DEVELOPED A WEAK EXTERNAL SIDEWALL ON OR ABOUT FEBRUARY 25TH, 2015, WITH 22,200 MILES ON THE VEHICLE. THIS TIME, I REPLACED ALL FOUR TIRES WITH A DIFFERENT BRAND. *TR
| NHTSA ID Number: | 10692201 |
|---|---|
| Consumer Location: | SPARKS, NV |
| VIN: | KNAFX4A8XE5**** |
THREE OF THE FOUR OEM TIRES THAT CAME ON MY VEHICLE HAVE NEEDED REPLACEMENT DUE TO DAMAGED SIDEWALLS. THE OEM TIRES ARE 16 INCH NEXEN CP671 205/55R16 TIRES, AND MY VEHICLE CURRENTLY HAS LESS THAN 23,000 MILES ON IT. *TR THE FIRST TIRE (FRONT PASSENGER) DEVELOPED A WEAK EXTERNAL SIDEWALL ON OR ABOUT 12/31/13, WITH 7,000 MILES ON THE VEHICLE. I REPLACED THIS WITH A NEXEN CP671 205/55R16 OEM TIRE. THE SECOND TIRE (REAR DRIVER SIDE) DEVELOPED A WEAK INTERNAL SIDEWALL ON OR ABOUT AUGUST 15TH, 2014, WITH 14,500 MILES ON THE VEHICLE. I REPLACED THIS WITH A NEXEN CP671 205/55R16 OEM TIRE. THE THIRD TIRE (REAR PASSENGER SIDE) DEVELOPED A WEAK EXTERNAL SIDEWALL ON OR ABOUT FEBRUARY 25TH, 2015, WITH 22,200 MILES ON THE VEHICLE. THIS TIME, I REPLACED ALL FOUR TIRES WITH A DIFFERENT BRAND.
| NHTSA ID Number: | 11421250 |
|---|---|
| Consumer Location: | REIDSVILLE, NC |
| VIN: | KNAFK4A64E5**** |
The contact owns a 2014 Kia Forte. The contact stated while driving at 55 MPH, the air bags warning light illuminated. The dealer was made aware of the failure but the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 125,000.
| NHTSA ID Number: | 11420800 |
|---|---|
| Consumer Location: | PARMA, OH |
| VIN: | KNAFX4A80E5**** |
After engine replacement 12/2020, continue to have problems with stalling, randomly not starting, various light ups on dash, RPM gage not moving.
| NHTSA ID Number: | 11420856 |
|---|---|
| Consumer Location: | FRAMINGHAM, MA |
| VIN: | knafx4a88e5**** |
The contact owns a 2014 Kia Forte. The contact stated that the vehicle was repaired under NHTSA campaign number: 20V750000 (Engine) however, eight days later while driving, the vehicle shifted into LIMP mode and failed to operate as designed. The dealer was made aware of the failure and informed the contact that the engine needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 123,000.
| NHTSA ID Number: | 11419924 |
|---|---|
| Consumer Location: | BARTON, NY |
| VIN: | KNAFX5A85E5**** |
The contact owns a 2014 Kia Forte. The contact stated while driving 25 MPH the vehicle started to emit hot air from the engine compartment into the cabin of the vehicle. There was no warning light illuminated. The vehicle was not repaired nor diagnosed. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V750000 (ENGINE) for which the vin was included. The manufacturer was not informed of the failure. The failure mileage was approximately 55,600.
| NHTSA ID Number: | 11419560 |
|---|---|
| Consumer Location: | SOMERSET, OH |
| VIN: | KNAFX4A89E5**** |
While driving the vehicle in June 2020, the engine started knocking loudly and caused the vehicle to vibrate so I shut off the vehicle. After being towed, the mechanic stated the rod blew through the block and knocked out the starter. The engine needs a full replacement and based on my mechanics review this would not have happened had the 12/2020 recall been conducted more timely. The Kia recall # stated Kia dealership would pick up the vehicle & inspect for free. The dealership has refused to work with me or my mechanic, advised it would not be covered based on being out of warranty and avoids explaining why it isn’t covered or what the actual recall is (they will only state the name of the recall, not why or the details).
| NHTSA ID Number: | 11419254 |
|---|---|
| Consumer Location: | MILTON, FL |
| VIN: | KNAFZ4A89E5**** |
I own a 2014 KIA Forte and was hearing a ticking / knocking when I drive. I dropped it off at service station Milton to be looked at. The next day 4/1/21 I got a from them and he notified me that my engine is under 2 recalls by KIA and needs to be replaced. He recommended that I have it towed there due to it not being safe to drive. He spoke with KIA to let them know it was on the way with the reason of the engine recall. I have a Certified 2014 Kia Forte with 115,000 miles and I have had the car 5 1/2 years. I also have an Extended Warranty for 8 years AND 150,000 miles which I am in the clear of. Kia American is refusing to fix my vehicle. Main reason is because I am a secondary owner. That is not what is says on my agreement and warranty paperwork. They are still refusing to fix and cover the recall.
| NHTSA ID Number: | 11419110 |
|---|---|
| Consumer Location: | AGUADA, PR |
| VIN: | KNAFX5A81E5**** |
Hi. The problem that I am having is that a buy a car that was imported from Florida to Puerto Rico. I verified the vin number and I see that it need to have 2 recall fix. I go to the local Kia dealer and they say that because it was used imported vehicle they cant perform the recall. I want to know if it is any way that Kia can authorize or if they are obligated to fix the vehicle.
| NHTSA ID Number: | 11418484 |
|---|---|
| Consumer Location: | ARLINGTON, TX |
| VIN: | KNAFX4A87E5**** |
Steering coupler needed to be replaced. There have been warranty extensions for this part on several Hyundai cars as well as Kia Optima. Same issue as I experienced. No recall yet on my vehicle. Had to pay $500 to get replaced
| NHTSA ID Number: | 11417396 |
|---|---|
| Consumer Location: | NEWARK, OH |
| VIN: | Knafx4a66e5**** |
I received a letter of a recall on the airbag. I contacted coughlin kia. They state there in no recall. The airbag light is on like the recall stated.
| NHTSA ID Number: | 11415949 |
|---|---|
| Consumer Location: | NORTH CHICAGO, IL |
| VIN: | KNAFZ4A88E5**** |
I RECEIVED A RECALL LETTER STATING THAT MY CAR IS PART OF A RECALL INVOLVING A DEFECT IN THE ENGINE THAT COULD CAUSE AN ENGINE COMPARTMENT FIRE AND INCREASES THE RISK OF INJURY. I TOOK MY CAR TO THE DEALERSHIP TO ADDRESS THE RECALL. THE MECHANICS AT THE DEALERSHIP STATED THAT MY VEHICLE WOULD NEED A NEW ENGINE AND THAT THE ENGINE WILL FAIL. KIA MANUFACTURER IS REFUSING TO REPLACE THE ENGINE EVEN AFTER THEIR MECHANICS HAVE TOLD ME COUNTLESS TIMES I HAVE BROUGHT THE CAR IN THAT IT NEEDS A NEW ENGINE. I HAVE HAD TO BRING MY CAR TO AND FROM THE DEALERSHIP 3-4 TIMES NOW IN THE LAST 3 WEEKS AFTER MY CHECK ENGINE LIGHT KEEPS TURNING ON AND FLASHING CONTINUOUSLY AND MY CAR WON'T ACCELERATE LIKE NORMAL AND WILL NOT DRIVE PAST 40 MPH. I HAVE TO FLOOR THE GAS PEDAL JUST TO MOVE THE CAR. BEFORE I RECEIVED THIS RECALL LETTER AND TOOK MY CAR IN TO GET LOOKED AT, I HAD NO ISSUES WITH MY CAR ACCELERATING AND HAVE NEVER HAD A CHECK ENGINE LIGHT BUT NOW ALL OF A SUDDEN MY CAR DOESN'T DRIVE. THE DEALERSHIP DAMAGED MY CAR AND ARE DENYING ANY WRONGDOING. THIS IS EXTREMELY DANGEROUS TO HAVE MY CAR IN THIS CONDITION I'M NOT WILLING TO RISK MY FAMILY'S SAFETY OR MY OWN SAFETY BECAUSE THE DEALERSHIP WON'T TAKE RESPONSIBILITY AND THE MANUFACTURER WON'T GO THROUGH WITH THE REPAIRS THAT NEED TO BE DONE FOR SAFETY REASONS AND REPLACE MY ENGINE. THE MANUFACTURER IS NOT LISTENING TO THEIR MECHANICS THAT HAVE TOLD ME THE ENGINE IS GUARANTEED TO FAIL. MY VEHICLE IS NOT DRIVABLE AND KIA WILL NOT DO ANYTHING TO FIX THE PROBLEM. I HAVE NO RELIABLE TRANSPORTATION AND THE DEALERSHIP WILL NOT GIVE ME A LOANER CAR TO DRIVE FOR THE TIME EITHER.
| NHTSA ID Number: | 11415717 |
|---|---|
| Consumer Location: | SIMI VALLEY, CA |
| VIN: | KNAFZ4A84E5**** |
AN ENGINE FIRE RECALL HAS ALREADY BEEN ISSUED RELATING TO FUEL AND OIL LEAKS FOR MY VEHICLE. ON TWO OCCASIONS I'VE TAKEN MY CAR IN FOR REPAIR SERVICE TO THEIR FIRST KIA DEALERSHIP IN SIMI VALLEY CA, AND BOTH TIMES THEY'VE REFUSED TO COMPLETE REPAIRS, SAYING THE MANUFACTURER'S REPAIR SERVERS WERE DOWN AND INACCESSIBLE FOR THE NECESSARY SERVICE. ON THE MOST RECENT APPOINTMENT (APRIL 9), THE SERVICE REP TOLD ME HE'D GIVE ME A CALL ONCE THE REPAIR SYSTEM WAS BACK ONLINE, BUT THAT CALL NEVER HAPPENED. KIA HAS NOT REPLIED TO MY REQUESTS REGARDING THIS IMPAIRMENT OF THEIRS. MEANWHILE MY CAR IS BURNING THROUGH 1-3 QUARTS OF OIL A WEEK, THOSE GALLONS OF OIL LOSS HAVE ALREADY COST ME ONE CONTAMINATED CATALYTIC CONVERTER, AND I LACK THE WORK FLEXIBILITY TO CONTINUE SCHEDULING FRUITLESS REPAIR VISITS. MY CAR HAS A FLAW THAT THIS RECALL SHOULD FIX, BUT BETWEEN THE DEALERSHIP AND THE MANUFACTURER THERE HAS BEEN AN INABILITY TO PROVIDE THAT REPAIR. THE ONGOING PURSUIT OF THOSE SOLUTIONS HAS LEFT ME AT RISK OF LOSING WORK SHOULD THIS NONSENSE CONTINUE- MUCH OF MY SCHEDULING FLEXIBILITY HAS BEEN EXHAUSTED.
| NHTSA ID Number: | 11415626 |
|---|---|
| Consumer Location: | MERRIAM, KS |
| VIN: | KNAFX4A85E5**** |
THIS HAPPENED BACK IN JUNE OF 2019. I LEFT WORK NORMALLY AND NOT EVEN 2 MINUTES DOWN THE ROAD, MY CAR STARTED STRUGGLING TO MOVE FORWARD. IT WAS BUCKING AND COULD NOT ACCELERATE, BUT STILL TRYING TO GO FORWARD. THEN SUDDENLY IT STARTED MAKING A VERY LOUD TAPPING NOISE, STILL BUCKING AND THEN A LARGE POP AND THE CAR STOPPED MOVING SINCE IT DIED IN THE MIDDLE OF THE ROAD. THIS ALL HAPPENED WITHIN A MATTER OF SECONDS. SMOKE STARTED SEEPING OUT OF THE HOOD OF MY CAR. I HAD NO LIGHTS ON IN MY CAR ON MY DASHBOARD. I ALWAYS HAD FREE REGULAR MAINTENANCE(OIL ETC.) DONE AT MY KIA DEALERSHIP. I OBVIOUSLY HAD TO HAVE IT TOWED AND GOT IT TO THE DEALERSHIP SO THEY COULD LOOK AT IT IN THE MORNING. THEY SAID THEY DIDN'T KNOW WHY, BUT MY ENTIRE ENGINE HAD JUST BLOWN OUT FOR NO REASON. MY CAR WAS ONLY AT 87,000 MILES AND IT WAS JUST TOTALLED. I WASN'T WORRIED INITIALLY BECAUSE I PAID EXTRA FOR THE WARRANTY TO FIX ANY MAJOR PROBLEMS LIKE THIS, HOWEVER I CAME TO FIND OUT THE WARRANTY REFUSED TO COVER THE ENTIRE COST TO REPLACE THE PRICE OF A NEW ENGINE IN MY VEHICLE AND ON TOP OF THAT, WHEN THE ENGINE BLEW IT KILLED THE COMPUTER IN MY CAR, AND THE DEALERSHIP ALSO STRONGLY ADVISED I REPLACED SEVERAL OTHER THINGS ON THE VEHICLE. I'D HAVE TO PULL OUT MY RECEIPTS TO GIVE YOU ALL AN EXACT AMOUNT BUT WE PAID AT LEAST $5,000 - $10,000 OUT OF POCKET FOR THE ENGINE AND COMPUTER ALONE. TODAY IS MAY 8TH, 2021, ALMOST 2 YEARS LATER AND I JUST HAPPENED TO BE ON KELLEY BLUE BOOK TRYING TO SEE WHAT I CAN SELL MY GARBAGE KIA FOR. I HAPPENED TO ENTER MY VIN INTO THE RECALL CHECKER AND I COULD NOT BELIEVE MY EYES, ENGINE RECALL ISSUED LATE 2020. I HAVE NOT BEEN NOTIFIED BY ANYBODY ABOUT THIS AND PROBABLY WOULD HAVE NEVER BEEN TOLD SEEMING AS THEY ALREADY BASICALLY STOLE MY MONEY FROM ME 2 YEARS AGO. I AM REALLY HOPING YOU CAN HELP ME RESOLVE THIS AND MORE THAN HAPPY TO PROVIDE ANYTHING YOU NEED.
| NHTSA ID Number: | 11414589 |
|---|---|
| Consumer Location: | SNELLVILLE, GA |
| VIN: | KNAFX4A89E5**** |
TL* THE CONTACT'S MOTHER OWNS A 2014 KIA FORTE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE MADE AN ABNORMAL CRANKING SOUND. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE OIL LEVEL WAS EXTREMELY LOW. THE MECHANIC ALSO MENTIONED THAT THE VEHICLE WAS CONSUMING OIL INTERNALLY HOWEVER, THERE WERE NO SIGNS OF ANY LEAKS IN THE VEHICLE. THE MECHANIC ALSO MENTIONED THAT THE EXCESSIVE OIL BURNING HAD CAUSED DAMAGE TO THE CATALYTIC CONVERTER. THE CONTACT THEN TOOK THE VEHICLE TO KIA MALL OF GEORGIA (4180 BUFORD DR, BUFORD, GA 30519) WHERE THEY CONFIRMED DAMAGE TO THE CATALYTIC CONVERTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL AND THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
| NHTSA ID Number: | 11414306 |
|---|---|
| Consumer Location: | PITTSBURGH, PA |
| VIN: | KNAFK4A66E5**** |
MY CARS CHECK ENGINE LIGHT CAME ON AND THEN RECENTLY MY LOW OIL LIGHT INDICATOR HAS BEEN FLASHING. WE CHECKED THE OIL AND IT IS FINE. THEN ON APRIL 19 WHILE DRIVING DOWN THE ROAD AND MY CAR COMPLETELY STALLED OUT AND I HAD TO STEER TO THE SIDE OF THE ROAD TO SAFETY. I LOOKED AND ALL THE LIGHTS ARE LIGHT UP ON THE DASH, I PLACED THE CAR IN PARK, TURNED THE CAR OFF AND WAITED A FEW MINUTES, AND TURNED THE CAR BACK ON. I MADE IT HOME SAFELY. NOW THE ENGINE IS MAKING A FUNNY TAPPING NOISE. I HAD SURGERY SO I WAS LEAVING TO GO TO A DOCTORS APPOINTMENT TODAY, STARTED THE CAR, AND WAS BACKING OUT OF MY PARKING SPACE AND MY CAR STALLED OUT. I REPEATED THE PROCESS OF PUTTING PARK, WAITING A FEW MINUTES AND TURNING IT BACK ON, BUT WAS TOO AFRAID TO DRIVE SO I MISSED MY APPOINTMENT AND RESEARCHED 2014 KIA FORTE. THERE CAME UP AN ARTICLE ABOUT THERE BEING A RECALL ON THOSE CARS. WHEN READING AND INVESTIGATING FURTHER MY CAR IS DOING EXACTLY WHAT THE RECALL STATES. CHECK ENGINE LIGHT ELIMINATED, LOW OIL LIGHT, CAR STALLING, AND ENGINE MAKING NOISE. THEY STATE TO CALL KIA WITH THE RECALL SC200 ABOUT THIS RECALL BECAUSE OF THE RISK OF FIRE AND DEATH. I CALL MY LOCAL KIA DEALERSHIP THEY TELL ME IT'S NOT UNDER THE RECALL AND THEY TELL ME THEY CAN'T LOOK AT THE CAR FOR THE RECALL BECAUSE IT'S NOT INCLUDED. SO I CALLED KIA CUSTOMER SERVICE. EXPLAIN TO THE GIRL WHAT IS HAPPENING AND SHE TELLS ME THAT THERE IS NOTHING THEY CAN DO AND CAN'T CHECK IT FOR THE RECALL BECAUSE THE VIN ISN'T INCLUDED. I NOW HAVE A CAR I AM AFRAID TO DRIVE DUE TO THE RISK OF IT CATCHING ON FIRE OR BEING IN AN ACCIDENT BECAUSE IT STALLING OUT. THE RECALL STATES 2014-2015 KIA FORTES AND FORTES KOUPS. I HAVE A 2014 KIA FORTE THAT IS EXHIBITING ALL THE SIGNS UNDER THE RECALL, BUT ACCORDING TO KIA I'M NOT INCLUDED.
| NHTSA ID Number: | 11413459 |
|---|---|
| Consumer Location: | LANCASTER, CA |
| VIN: | KNAFX4A89E5**** |
I RECEIVED A RECALL LETTER FOR MY ENGINE TELLING ME TO BRING IN MY VEHICLE IN TO HAVE IT CHECKED OUT TO BE INSPECTED AND IF NECESSARY, REPAIRED OR REPLACED AT NO COST. MY CHECK ENGINE LIGHT CAME ON SHORTLY AFTER RECEIVING THIS LETTER WHICH PROMPTED ME TO BRING MY VEHICLE IN TO VAN NUYS KIA. LONG STORY SHORT MY SERVICE ADVISOR CAME BACK EVENTUALLY, TELLING ME THAT KIA DECLINED MY CLAIM FOR HAVING TOO MANY MILES AND ALSO THAT I WOULD BE CHARGED FOR BRINGING IN THE VEHICLE, EVEN THOUGH THE LETTER EXPLICITLY SAID WOULD NOT BE. MY MAIN PROBLEM HERE IS THAT ANOTHER CUSTOMER, WITH THE EXACT SAME CAR, 2014 FORTE, TOOK HIS CAR IN WITH OVER 200,000 THOUSAND MILES AND GOT IT REPLACED WITH NO PROBLEM. NO MENTION ABOUT MILEAGE OR ANYTHING BUT THE MAIN REASON I WAS DECLINED WAS FOR HAVING 170,000 MILES WHEN THE CUT OFF WAS AT 150,000 AND I HAVE TO PAY AROUND 7,000 TO HAVE IT FIXED. THE RECALL LETTER MENTIONS NOTHING ABOUT NOT BEING ALLOWED TO BRING THE VEHICLE IN AFTER 150,000 AND EVEN IF IT DID, DOES KIA GET TO PICK AND CHOOSE WHO THEY HELP?
| NHTSA ID Number: | 11412970 |
|---|---|
| Consumer Location: | MAUREPAS, LA |
| VIN: | KNAFX4A88E5**** |
TL* THE CONTACT OWNS A 2014 KIA FORTE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. ADDITIONALLY, THE ENGINE WOULD RUN ROUGH AND WHITE SMOKE WAS PRESENT COMING FROM THE EXHAUST TAIL PIPES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE SPARK PLUGS WERE COVERED IN OIL AND THAT THE ENGINE WAS CONSUMING OIL. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER ALL STAR KIA LOCATED AT 27700 JUBAN RD BLDG. 2, DENHAM SPRINGS, LA 70726 AND MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 159,000.
| NHTSA ID Number: | 11407470 |
|---|---|
| Consumer Location: | LEBANON, TN |
| VIN: | KNAFZ4A81E5**** |
MY CAR SHAKES WHEN YOU HIT THE BRAKES//DOESNT DRIVE SMOOTH AT ALL. SOMEHOW THE OIL LEAKS THROUGH THE RINGS IN THE ENGINE AND I CANNOT KEEP OIL IN IT. I REFILL THE WHOLE OIL CONTAINER AT LEAST ONCE A MONTH NOW AND PUT OIL STABILIZER IN IT. IF I GET AN OIL CHANGE, IT IS EMPTY THE NEXT WEEK.
| NHTSA ID Number: | 11405787 |
|---|---|
| Consumer Location: | MUSKEGON, MI |
| VIN: | KNAFX4A86E5**** |
I CAN NOT GET KIA DEALERSHIP TO HONOR THE CURRENT ENGINE NHTSA ENGINE RECALL FOR MY 2014 KIA FORTE! PLEASE SOMEONE HELP ME!
| NHTSA ID Number: | 11405496 |
|---|---|
| Consumer Location: | MUSKEGON, MI |
| VIN: | KNAFX4A86E5**** |
MY CAR 2014 KIA FORTE EX 2.0L GDI ENGINE WAS UNDER RECALL. TOOK CAR TO DEALERSHIP FOR RECALL AND DEALERSHIP SAID NOTHING WRONG WITH IT. ON THE WAY HOME FROM THERE THE CAR WENT INTO LIMP MODE AND CHECK ENGINE LIGHT CAME ON WITH ENGINE CODE P1326 WHICH IS DUE TO ROD BEARINGS. (WHICH IS EXACTLY WHAT THIS RECALL WAS FOR! ) I WANT THIS ENGINE REPLACED JUST AS THE RECALL STATES!
| NHTSA ID Number: | 11404874 |
|---|---|
| Consumer Location: | GREENVILLE, NC |
| VIN: | KNAFX4A84E5**** |
AT APPROXIMATELY 100K MILES IN 2018 CAR BEGAN CONSUMING WHAT I DEEMED MORE THAN NORMAL OIL BETWEEN 4000 MILE SERVICE INTERVALS AS WELL AS BEGAN A SLIGHT KNOCKING SOUND. KIA DEALERSHIP ATTRIBUTED THIS TO 100K MILES AND NORMAL ENGINE WEAR. KNOCKING WENT FROM SLIGHT IRRITATION TO SOMETHING IS SERIOUSLY WRONG IN THE SUMMER OF 2021 AT 155K. HAD VEHICLE TOWED TO MY LOCAL KIA DEALERSHIP FOR INSPECTION WHERE THEY INFORMED ME THE ENGINE WAS SHOT AND NEEDED REPLACEMENT FOR AROUND $7500. TOOK THE CAR BACK HOME VIA TOW TRUCK AS I DID NOT HAVE THAT KIND OF MONEY FOR A CAR I HAD JUST PAID OFF FINALLY. DID RESEARCH WHICH LED ME TO BELIEVE KIA HAD SOME KNOWN ENGINE ISSUE DIRECTLY RELATED TO WHAT THIS SEEMED TO BE AND IT WAS BELIEVED THEY WOULD ISSUE A RECALL. HELD ONTO CAR UNTIL RECALL WAS ISSUED AND AGAIN HAD IT TOWED TO DEALERSHIP. DEALER IMMEDIATELY INFORMED ME THAT I DID NOT QUALIFY FOR THE RECALL REPAIR AS I WAS 5K MILES OVER THE LIMITS FOR SAID RECALL SC200. MY READING OF THE RECALL STATED THEY WOULD DO REPAIR UP TO AND INCLUDING ENGINE REPLACEMENT AND WARRANT WORK FOR 15 YEARS OR 150K MILES WHICH EVER CAME FIRST. THEY STATED THIS WAS LIMIT FOR REPAIR AND NOT WARRANTY. CONTACTED KIA CONSUMER AFFAIRS AND HAVE BEEN GETTING THE RUN AROUND FOR 3 MONTHS NOW AS TO WHETHER OR NOT THEY ARE GOING TO REPAIR MY VEHICLE. I FEEL AT THIS POINT I AM FIGHTING A LOSING BATTLE FOR KNOWN ISSUE AND KIA HAS LOST A CUSTOMER FOR LIFE AS I WISH I HAD NOT PURCHASED THE ONE I HAVE NOW IF I HAD KNOWN THEY WERE NOT GOING TO STAND BEHIND THEIR PRODUCT. OUT OF THE ROUGHLY 300K VEHICLES I DOUBT MANY WILL MEET THIS CRITERIA IF THAT IS INDEED WHAT IT IS SO THEY WILL LOOK GOOD IN SAYING THEY ARE RECALLING AND FIXING WHEN IN REALITY THEY ARE NOT FIXING MANY AT ALL.
| NHTSA ID Number: | 11403958 |
|---|---|
| Consumer Location: | DORAVILLE, GA |
| VIN: | KNAFX4A89E5**** |
MY VEHICLE BEGAN TICKING AND EMITTING LARGE CLOUDS OF SMOKE FROM THE EXHAUST. I RECEIVED A LETTER ADVISING ME THAT MY VEHICLE IS INCLUDED IN A SAFETY RECALL. I TOOK IT TO ED VOYLES KIA IN CHAMBLEE, GA AND WAS TOLD THE ISSUES ARE NOT RELATED TO THE RECALL. I FIND THIS DIFFICULT TO BELIEVE. THE CAR HAS APPOX 150,000 MILES. I DO NOT FEEL SAFE DRIVING IT BASED ON THE FACT THAT OTHER AFFECTED VEHICLES HAVE HAD ENGINE COMPARTMENT FIRES AND THAT THE CAUSE OF THE FIRES HAS NOT BEEN IDENTIFIED. IF THE CAUSE HAS NOT BEEN IDENTIFIED, HOW CAN THEY RULE OUT MY VEHICLE? I AM SUPER CONCERNED AND FEEL THAT MY HEALTH AND WELL BEING IS NOT VALUED. PLEASE HELP ME.
| NHTSA ID Number: | 11403533 |
|---|---|
| Consumer Location: | NEW ORLEANS, LA |
| VIN: | KNAFX4A80E5**** |
TL* THE CONTACT OWNS A 2014 KIA FORTE. THE CONTACT STATED THAT THE AIR BAGS AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT EXCEED 40 MPH WITH THE SPEEDOMETER INOPERABLE. THE CONTACT ACTIVATED THE HAZARD LIGHTS AND DROVE SLOWLY UNTIL THE VEHICLE REGAINED NORMAL FUNCTIONALITY. THE CONTACT TOOK THE VEHICLE TO RAY BRANDT KIA (1884 WESTBANK EXPY, HARVEY, LA 70058, (504) 356-7072) WHERE THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE WARNING LIGHTS REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
| NHTSA ID Number: | 11399978 |
|---|---|
| Consumer Location: | LAS VEGAS, NV |
| VIN: | KNAFX4A86E5**** |
I HAVE BEEN TRYING RELENTLESSLY TO GET MY CAR IN FOR THE RECENT RECALL SINCE FEBRUARY 15, 2021. I HAVE MADE 3 APPOINTMENTS OVER THE SPAN OF A MONTH AND EVERY SINGLE TIME IT WAS RESCHEDULED. THEY ARE REFUSING TO REPAIR THE RECALL ON MY CAR. THIS IS A SERIOUS ISSUE WITH THE CAR AND I DO NOT FEEL SAFE DRIVING WHILE THERE'S A RECALL FOR A POSSIBLE ENGINE FIRE.
| NHTSA ID Number: | 11399622 |
|---|---|
| Consumer Location: | MAUREPAS, LA |
| VIN: | KNAFX4A88E5**** |
KIA FORTE IS BURNING OIL, BOUGHT CAR TO MECHANIC TO TRY AND LOCATE A LEAK, AND FIX WHAT ISSUE THE CAR MAY BE HAVING. A FEW DAYS AFTER I BOUGHT THE CAR TO THE MECHANICS WHICH THE GDI AND PCV VALVE WAS CHANGED AND/OR REPAIRED. HE NOTED THAT THE SPARK PLUGS WERE FOULED WITH OIL, AND THAT HE COULD NOT TELL WHERE A LEAK WAS OCCURING OR WHY THE ENGINE IS BURNING SO MUCH OIL. AFTER THE CAR WAS IN THE SHOP WE RECEIVED A LETTER IN THE MAIL STATING THAT KIA WAS HAVING A RECALL ON OUR VEHICLE. RECALL NUMBER 20V750 - WHICH PERTAINED TO THE ISSUE I AM HAVING WITH MY VEHICLE, I THEN CONTACTED KIA AND SCHEDULED AN APPOINTMENT, WHICH KIA COULD NOT HOLD DUE TO THEIR SERVERS BEING DOWN, HAD TO RESCHEDULE, RESCHEDULED A SECOND APPOINTMENT, WHICH WAS NOT HELD DUE TO THE SERVERS BEING DOWN STILL. FINALLY RECEIVED A CALL A FEW DAYS LATER THAT THE SERVERS WERE UP AND IF I WOULD LIKE TO SCHEDULE, IN WHICH DID FOR MONDAY MARCH 1ST 2021. WHEN LEAVING THE CAR AT KIA ALL STAR IN DENHAM SPRINGS, LA THE ENGINE WAS TAPPING SOME BUT SHALLOW, WHEN I SPOKE TO KIA THEY STATED THAT THE RECALL MY CAR WAS GOING IN FOR WAS FOR THE UPDATE ON THE KNOCK SENSOR DETECTION SYSTEM, IN WHICH I WAS NEVER SENT THE SECOND LETTER AS PROMISED THAT THE UPDATE WAS AVAILABLE IN THE RECALL LETTER OF THE ORIGINAL RECALL I AM CONTACTING YOU ABOUT. WHEN I PICKED UP MY CAR IT DID NOT SEEM THE SAME, OR SOUND THE SAME, AND AS A COUPLE DAYS WENT BY THE ENGINE WAS SOUNDING ROUGHER AND LOUDER, CHECKED MY OIL AND HAD TO ADD MORE OIL TO THE CAR AND THE ISSUE OF MISSING OIL IS STILL HAPPENING. I CALLED KIA CONSUMERS AND SPOKE TO A JASON TO FILE A COMPLAINT AND THE DISPLEASED WITH THE SERVICES THAT I DID NOT RECEIVE AND THE LACK OF URGENCY IN THE RECALL ISSUES PERTAINING TO MY VEHICLE.
| NHTSA ID Number: | 11398567 |
|---|---|
| Consumer Location: | MCKENNA, WA |
| VIN: | KNAFX4A87E5**** |
TL* THE CONTACT OWNS A 2014 KIA FORTE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, HE HEARD A KNOCKING NOISE COMING FROM THE ENGINE AND A BURNING FUEL ODOR WAS DETECTED. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS FIRST TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH DAMAGES CONNECTING RODS. RODS THAT CONNECTS THE PISTON TO THE CRANKSHAFT FROM THE BOTTOM PART OF THE ENGINE. THE MECHANIC CONTACTED THE KIA MANUFACTURER FOR SUPPORT AND WAS INFORMED THERE WOULD BE A RECALL FROM NHTSA COMING OUT SOON RELATING TO THE FAILURE. THE CONTACT STATED HE RECEIVED A RECALL NOTIFICATION WITH NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) AND THAT WAS THE FAILURE THE VEHICLE EXPERIENCED. THE VEHICLE WAS THEN TAKEN TO HANSEN KIA ( 2300 CARRIAGE LOOP SW, OLYMPIA, WA 98502) FOR A RECALL INSPECTION BUT WAS INFORMED THAT THE FAILURE WAS THE TOP PART OF THE ENGINE AND NOT RELATED TO THE RECALL SO THE RECALL REPAIR WAS DENIED. THE VEHICLE WAS LATER TAKEN BACK TO THE INDEPENDENT MECHANIC AND THE FAILURE AGAIN WAS DIAGNOSED AS THE BOTTOM PART OF THE ENGINE THAT HAD A BROKEN ROD BEARING RELATING TO THE RECALL. THE CONTACT INFORMED THE KIA DEALER OF THE INDEPENDENT MECHANIC'S DIAGNOSTIC AND PROVIDED PHOTO EVIDENCE BUT WAS AGAIN DENIED THE RECALL REPAIR. THE CONTACT STATED THAT THE RECALL FOR THE VEHICLE WAS NO LONGER SHOWING ON VIN TOOL WHEN HE SEARCHED IT USING HIS VIN AFTER THE DEALER PERFORMED THE RECALL INSPECTION, THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 50,800.
| NHTSA ID Number: | 11398201 |
|---|---|
| Consumer Location: | OCONOMOWOC, WI |
| VIN: | KNAFX4A6XE5**** |
MY 2014 KIA FORTE WITH A 1.8 L ENGINE RANDOMLY STALL AND LOST ALL POWER WHILE DRIVING. OIL EMERGENCY LIGHT COMES ON. WE TOOK OUR 2014 KIA FORTE TO OUR MECHANIC. THEY DRAINED THE OIL AND FOUND METAL SHAVINGS IN THE OIL PANEL AND SAID WE NEED AN ENGINE REPLACEMENT. WE TOOK OUR VEHICLE THEN TO OUR LOCAL KIA DEALERSHIP AND THEY SAID OUR ROD BEARINGS ARE SCRAPING CAUSING THE METAL SHAVINGS. OUR KIA FORTE HAS 112,000 MILES AND IS OUT OF WARRANTY AND KIA SAID WE HAVE TO PAY OUT OF POCKET TO REPLACE THE ENGINE. WE BELIEVE THAT THIS SHOULD BE COVERED BY AN EXTENDED WARRANTY DUE TO THE CLASS ACTION SETTLEMENT AGAINST KIA.
