Components: SERVICE BRAKES, AIR
December 25, 2016
TBD
Condition
Unknown
Damage
Weather
Title
Clear
| Dynamic Head Restraints | Driver, Front Passenger |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat, 3rd row |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Not Available |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Pelvis/Torso | Driver, Front Passenger |
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Optional |
| Safety Power Windows (Anti-Pinch) locations | Driver |
| NHTSA ID Number: | 11339942 |
|---|---|
| Consumer Location: | WILLIAMSPORT, OH |
| VIN: | 5XYKU4A27BG**** |
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE BRAKE CALIPERS WERE REPLACED EVERY SIX MONTHS. THE VEHICLE WAS TAKEN TO HATFIELD KIA LOCATED AT 1455 AUTO MALL DR, COLUMBUS, OH 43228, AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE TECHNICIAN DIAGNOSED THAT THE CALIPERS NEEDED TO BE REPLACED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
| NHTSA ID Number: | 11322409 |
|---|---|
| Consumer Location: | SEBASTIAN, FL |
| VIN: | 5XYKU4A27BG**** |
I STARTED THE CAR IN THE DRIVEWAY,SHIFTED INTO REVERSE , LIFTED MY FOOT FROM THE BRAKE ,THE CAR STARTED TO ROLL BACKWARDS AND A LOUD BAM(LIKE I HIT SOMETHING IN THE DRIVEWAY). I GOT OUT TO CHECK AND THERE WAS NOTHING. I PULLED FORWARD AND STOPPED FOR A SECOND TRYING TO FIGURE OUT WHAT WAS GOING ON. I SHIFTED INTO REVERSE AND BACKED OUT OF THE DRIVEWAY AND DROVE AWAY AND EVERYTHING WORKED NORMALLY. THIS HAS HAPPENED TO ME SEVERAL TIMES IN THE LAST 6 MONTHS. IT HAS ALSO HAPPENED TO MY WIFE. I HAVE ALSO HAD TWO INCIDENTS WHEN AFTER STARTING THE CAR I COULDN'T SHIFT OUT OF PARK. IT JUST WOULDN'T MOVE. THE SHIFTER WAS JUST STUCK THERE. TURNED THE CAR OFF SEVERAL TIMES AND IT FINALLY LET ME SHIFT INTO REVERSE.
| NHTSA ID Number: | 11279278 |
|---|---|
| Consumer Location: | WILLIAMSPORT, OH |
| VIN: | 5XYKU4A27BG**** |
WE HAVE REPLACED THE BRAKES SEVERAL TIMES AND THE CALIPERS AS WELL. NOW WE ARE HAVING ISSUES AGAIN WITH THEM. WE SEE THAT THERE HAS BEEN A RECALL FOR THIS ISSUE. THIS HAPPENED IN 2017, 2018, AND NOW AGAIN IN 2019. TWO OUT OF FOUR OF OUR DOORS WILL NOT OPEN FROM THE OUTSIDE, WE SEE THERE IS ALSO A RECALL FOR THIS ISSUE. PLEASE ADVISE US HOW WE GO ABOUT GETTING THESE RECALLS FOR OUR VEHICLE AS WE ARE TIRED OF PUTTING OUT MONEY WHEN WE SHOULDN'T HAVE TO REPEATEDLY.
| NHTSA ID Number: | 11193573 |
|---|---|
| Consumer Location: | WALKER, IA |
| VIN: | 5XYKU4A27BG**** |
MY VEHICLE HAS CONTINUOUSLY MELTED WIRING HARNESS AFTER WIRING HARNESS THAT RUN MY HEADLIGHTS. NOT SURE IF THIS HAPPENS WHILE IN MOTION OR STATIONARY, I JUST NOTICE IT WHEN I AM DOWN TO ONE HEADLIGHT. THIS HAS BECOME VERY DANGEROUS BECAUSE I CONSTANTLY HAVE TO DRIVE IN THE DARK WITH ONE HEADLIGHT. ALSO IT REALLY SCARES ME THAT MY VEHICLE IS MELTING WIRES THAT CONNECT TO OTHER WIRES THAT COULD EASILY CAUSE A FIRE!
| NHTSA ID Number: | 11192507 |
|---|---|
| Consumer Location: | RUSTON, LA |
| VIN: | 5XYKU4A27BG**** |
SO THIS MORNING I'M JUST HEADING TO WORK AND MY KIA START A LIMP MODE WHICH IT STOP IN MIDDLE OF A HIGHWAY AND THEIR WHERE KIDS IN THE CAR IT HAS A BUNCH OF LIGHT ON
| NHTSA ID Number: | 11066081 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 5XYKU4A27BG**** |
JANUARY 26, 2018 I WAS STOPPED AT A STOP SIGN AND SUDDENLY MY VEHICLE MADE A THUD SOUND, AND IT FELT LIKE A DOWNWARD THRUST AS THE VEHICLE COMPLETELY SHUT DOWN. I WAS ABLE TO RESTART IT AND DROVE HOME. WE TOOK IT TO OUR KIA DEALERSHIP SERVICE DEPT THIS MORNING AND ASKED FOR A DIAGNOSTIC TEST. THE TECHNICIAN SAID SINCE THERE WERE NO CHECK ENGINE LIGHTS ON, THE TEST WOULDN'T SHOW ANYTHING UNLESS WE HAD THE PROBLEM BEFORE. I WAS VERY CONCERNED ABOUT HIS LACK OF CONCERN. ESPECIALLY AFTER I RESEARCHED SORENTO ENGINE FAILURES AND IT IS HUGE FOR SO MANY MODELS. THE 2011 WAS ABOUT THE ONLY ONE NOT ON THE RECALLS.. MY MODEL WAS THE FIRST MADE IN THE US AT THE GEORGIA PLANT. MY PRODUCTION DATE IS 12/19/09. WE BOUGHT OUR 2011 IN FEBRUARY 2010. WE WERE TOLD SINCE THE BODY WAS BEING CHANGED THEY MADE NO 2010 SORENTO'S AT THE GEORGIA PLANT. SINCE I SAW THE STALL PROBLEMS ON THESE 2009 MODELS WOULDN'T THAT MEAN IT WOULD APPLY TO MY ENGINE? VERY CONFUSING. I HOPE YOU CAN CHECK THIS OUT FOR ME.
| NHTSA ID Number: | 10897403 |
|---|---|
| Consumer Location: | SANTA CRUZ, CA |
| VIN: | 5XYKU4A27BG**** |
THE DRIVERS SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE. MY CAR HAS JUST OVER 40,000 MILES. IF THERE WERE AN EMERGENCY, ACCIDENT WERE THE DRIVER WAS UNRESPONSIVE, A RESPONDER COULD NOT OPEN THE DOOR FROM THE OUTSIDE TO REACH THE DRIVER. A KIA DEALER SERVICE MANAGER BELIEVES THE PROBLEM IS A FAILED DOOR LATCH AND THE REPAIR COST IS APPROXIMATELY $450-$500.
| NHTSA ID Number: | 10862772 |
|---|---|
| Consumer Location: | APEX, NC |
| VIN: | 5XYKU4A27BG**** |
BACK DRIVERS SIDE DOOR NOT WORKING. FIRST COULD NOT OPEN IT FROM THE OUTSIDE BUT ONLY FROM INSIDE. THOUGHT THE CHILD SAFETY LOCK HAD BECOME ENGAGED AND MOVED THE LATCH - THEN COULD NOT OPEN DOOR FROM OUTSIDE OR INSIDE. CAR HAS 91,000 MILES ON IT BUT SINCE IT WAS PURCHASED USED, DEALER STATES NO WARRANTY AND THAT IT WILL COST $622 TO FIX. INABILITY TO OPEN DOOR IS A HUGE SAFETY ISSUE, PARTICULARLY IN THE EVENT OF AN ACCIDENT. SEVERAL OTHER INSTANCES OF THIS HAPPENING WITH 2011 KIA SORRENTO HAVE BEEN DOCUMENTED ONLINE, PARTICULARLY AT CARGURU.COM.
| NHTSA ID Number: | 10745237 |
|---|---|
| Consumer Location: | ORLANDO, FL |
| VIN: | 5XYKU4A27BG**** |
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING 60-70 MPH, THE CONTACT ATTEMPTED TO SWITCH LANES DUE TO CONSTRUCTION ON THE HIGHWAY AND CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE FRONT PASSENGER SUSTAINED FRACTURES ON HER RIBS, NOSE, CERVIX, AND PELVIC BONE. THE REAR PASSENGER SUSTAINED RIGHT OPTICAL BONE AND SINUS BONE FRACTURES. THE CONTACT SUSTAINED A RIGHT LEG INJURY, HIP FRACTURE, AND SPINAL INJURIES. MEDICAL ATTENTION WAS REQUIRED FOR THE CONTACT AND THE TWO PASSENGERS. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
| NHTSA ID Number: | 10690660 |
|---|---|
| Consumer Location: | SMITHS STATION, AL |
| VIN: | 5XYKU4A27BG**** |
CAR BEGAN TO ACT LIKE IT DID NOT WANT TO CRANK. ONCE I GOT TO DESTINATION, RADIO WENT OFF FIRST, THEN EVERYTHING STARTED DIMMING, THEN IT SHUT OFF. TRIED TO JUMP IT OFF, GOT IT DOWN THE ROAD 1/2 A MILE THEN SHUT OFF AGAIN. TOOK BATTERY OUT AND TRIED TO CHARGE IT BUT IT WAS DEAD. BOUGHT ANOTHER FULLY CHARGED BATTERY, DROVE THE CAR HOME. TRIED TO CRANK NEXT MORNING, WOULDN'T CRANK AGAIN. CHARGED IT UP TOOK IT TO 2 DIFFERENT PLACES..IT WAS THE ALTERNATOR. ACCORDING TO A SERVICE BULLETIN #SA061, THERE WAS AN ISSUE WHERE THE BATTERY LIGHT WAS ILLUMINATED CAUSING THE ALTERNATORS NOT TO CHARGE. THIS WAS THE SAME ISSUE MINE WAS DOING..THE BATTERY LIGHT WAS SHOWING BUT I DID NOT KNOW ABOUT THE ALTERNATOR. THIS IS THIRD BATTERY IN 3 YEARS FOR THIS CAR! AFTER LOOKING AROUND EVERYWHERE WITH NO ALTERNATORS IN STOCK AND NO ONE KNOWING HOW TO RE-BUILD THEM, THE KIA DEALERSHIP WANTED TO CHARGE ME $443 FOR AN ALTERNATOR AND ANOTHER $300 TO PUT IT IN! NOT TO MENTION I WOULD HAVE TO PROBABLY TOW IT OVER THERE! THAT IS CRAZY! THIS IS NOT THE ONLY ISSUE WITH THIS CAR! MY SUNROOF, BACK-UP CAMERA, RIGHT FRONT LIGHT, RADIO KNOB HAS FELL OFF, PASSENGER HEAD REST HAS FELL OFF, OIL PAN SEAL ISSUES....LIST GOES ON AND ON! IT IS RIDICULOUS! THIS SERVICE BULLETIN COVERED DATES 07/12/10 - 09/18/10. MY ALTERNATOR WAS BUILT IN 10/04/10. WOW,,,,IT MIRACULOUSLY GOT FIXED!! THERE WAS NOOOO WAY!!! THE SAME ISSUE IS HAPPENING TO MINE!!! BUT...KIA WANTS ME TO PAY FOR IT!!! IT IS INSANE!!! I HAVE HAD NOTHING BUT TROUBLE OUT OF THIS VEHICLE FROM DAY 1. *JS
| NHTSA ID Number: | 10628447 |
|---|---|
| Consumer Location: | LEXINGTON, IN |
| VIN: | 5XYKU4A27BG**** |
TL- THE CONTACT 2011 KIA SORENTO. THE CONTACT STATED SHE HAD TAKEN THE VEHICLE TO A TIRE DEALER TO REPLACE FOUR TIRES ON THE VEHICLE. THE MECHANIC INFORMED THE CONTACT THAT THE CORE BETWEEN THE VALVE STEMS AND THE TIRE PRESSURE SENSORS WERE CORRODED AND COULD CAUSE FUTURE FAILURES. THE REAR DRIVER SIDE SENSOR WAS ATTACHED TO THE VALVE STEM AND THE ENTIRE PIECE HAD BROKEN OFF OF THE VEHICLE WHEN AIR WAS INSERTED INTO THE TIRE DUE TO CORROSION. THE FAILURE CAUSED THE "LOW TIRE PRESSURE" SENSOR TO NOT ILLUMINATE WHEN THE TIRES WERE LOW. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS AND THE DEALER MECHANIC WAS NOT ABLE TO LOCATE A PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE APPROXIMATE FAILURE MILEAGE WAS 49,000.GB
| NHTSA ID Number: | 10564855 |
|---|---|
| Consumer Location: | WASHINGTON, DC |
| VIN: | 5XYKU4A27BG**** |
PUSH BUTTON START NOT STARTING VEHICLE. BRAKE LIGHTS DO NOT COME ON UPON DEPRESS OF BRAKE PEDAL. VEHICLE ONLY STARTS AFTER HOLDING BUTTON 10-15 SECONDS.
| NHTSA ID Number: | 10376110 |
|---|---|
| Consumer Location: | FORT WORTH, TX |
| VIN: | 5XYKU4A27BG**** |
FRONT STRUT FAILURE AT 3K MILES. CAR RANDOMLY HAS A LOUD METALLIC CLUNK SOUND WHEN STARTING, SOMETIMES THE CAR WILL SURGE/JUMP FORWARD WHEN STARTING (WHILE THE CAR IS IN PARK, PARKING BRAKE ON AND FOOT ON BRAKE). THE TRANSMISSION SHIFTER GETS STUCK IN PARK AND DOES NOT RELEASE, WITH GREAT EFFORT RELEASING FROM PARK(CAR MADE LOUD METALLIC CLANK SOUND AND SURGED/JUMPED IN REVERSE). I'M AFRAID TO PARK TOO CLOSE TO ANOTHER CAR BECAUSE STARTING CAR CAN CAUSE COLLISION. WHEN THE TRANSMISSION IS STUCK THE BRAKES DEPRESS TO FLOOR OF CAR. SINCE DAY ONE THE CAR HAS PULLED TO THE RIGHT, AFTER STRUT REPLACEMENT THE PROBLEM IS WORSE (THE FASTER THE SPEED THE HARDER IT IS TO STEER STRAIGHT).
| NHTSA ID Number: | 10359325 |
|---|---|
| Consumer Location: | SUGAR LAND, TX |
| VIN: | 5XYKU4A27BG**** |
TL*THE CONTACT OWNS A 2011 KIA SORENTO. WHILE THE CONTACT STARTED THE IGNITION,THERE WAS A LOUD CLANKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE "TIRE PRESSURE" WARNING INDICATOR BEGAN TO FLASH FOR FORTY- FIVE TO FIFTY SECONDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE CLANKING NOISE CONTINUED TO OCCUR INTERMITTENTLY. THE FAILURE MILEAGE WAS APPROXIMATELY 65.
| NHTSA ID Number: | 11420517 |
|---|---|
| Consumer Location: | APACHE JUNCTION, AZ |
| VIN: | 5XYKT4A27BG**** |
I have replaced the drivers side low beam headlight three times and it is out again. I have replaced the passenger side low beam headlight two times.
| NHTSA ID Number: | 11420433 |
|---|---|
| Consumer Location: | LITTLE FALLS, NY |
| VIN: | 5XYKT3A11BG**** |
The contact owns a 2011 Kia Sorento. The contact stated while driving 58 MPH, the vehicle shut-off with the engine and oil warning lights illuminated. The contact pulled off the road and had the vehicle towed to an independent mechanic. The mechanic informed her that the radiator was blown and that the engine needed to be replaced. The manufacturer was notified of the failure and informed her that since the software update was not performed on the vehicle, they could not assist her with the failure. The dealer was also notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was 93,407.
| NHTSA ID Number: | 11420351 |
|---|---|
| Consumer Location: | SLIDELL, LA |
| VIN: | 5XYKT4A24BG**** |
Engine knocking when accelerating, leaking oil, sparks of fire almost caught fire,... no engine light came on. There’s a recall for Kia Sorento engine but only the 2.5 engine and not a 3.5 engine in which I have a 3.5 and it’s doing the same as the 3.5 engine... that’s terrifying
| NHTSA ID Number: | 11417430 |
|---|---|
| Consumer Location: | CANTON, MA |
| VIN: | 5xykt3a1xbg**** |
I have paint delaminating from many areas of my car. It is a Snow White Pearl 2011Kia Sorento.
| NHTSA ID Number: | 11416106 |
|---|---|
| Consumer Location: | PARISH, NY |
| VIN: | 5XYKTCA18BG**** |
IVE HAD TWO ENGINES FAIL ON THIS CAR BOTH THE SAME CONNECTING ROD ISSUE YET MY CAR IS NOT INCLUDED IN RECALL SO MY FIRST ENGING COST ME 6,000 DOLLERS THE SECOND I HAVE REPACED YET IT SITTING IN THE DRIVEWAY DROVE IT ONLY 3800 MILES SAME ISSUE BEARING ARE GONE DON'T KNOW WHAT TO DO EXCEPT MAYBE GET A LAWYER CAR IS A LEMON
| NHTSA ID Number: | 11416170 |
|---|---|
| Consumer Location: | MULBERRY, FL |
| VIN: | 5XYKT3A17BG**** |
THE AIRBAG LIGHT WILL NOT GO OFF WHENEVER THE IGNITION IS ON AND VEHICLE IS RUNNING.
| NHTSA ID Number: | 11416037 |
|---|---|
| Consumer Location: | SLIDELL, LA |
| VIN: | 5XYKT4A24BG**** |
ENGINE MAKING A KNOCKING NOISE AND LEAKING OIL WITH NO OIL LIGHT ON TO INDICATE THAT IT'S A OIL PROBLEM. THE VEHICLE WAS SMOKING POSSIBLE BOUT TO CATCH FIRE SPARKS WAS COMING FROM THE VEHICLE. THE VEHICLE WAS RUNNING AT THE MOMENT
| NHTSA ID Number: | 11414131 |
|---|---|
| Consumer Location: | MCDADE, TX |
| VIN: | 5XYKT3A11BG**** |
TL* THE CONTACT OWNED A 2011 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 70 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AS SPARKS AND FLAMES WERE SEEN COMING FROM THE ENGINE COMPARTMENT. THE CONTACT EXITED THE VEHICLE, OPENED THE HOOD AND A FIRE EMERGED FROM THE ENGINE. THE CONTACT STATED THAT SHE SUSTAINED AN EYE INJURY DUE TO THE FLAMES. THE FIRE DEPARTMENT WAS CONTACTED AND WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT WAS UNAWARE IF A POLICE OR FIRE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS TOWED TO A JUNK YARD. THE CONTACT NOTIFIED KIA OF SOUTH AUSTIN (5306 S IH 35 FRONTAGE RD, AUSTIN, TX 78745) AND THEY INFORMED THE CONTACT THAT THEY COULD NOT ASSIST DUE TO THE VEHICLE NOT BEING UNDER A RECALL. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS UNKNOWN.
| NHTSA ID Number: | 11414192 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 5XYKT3A1XBG**** |
INSIDE DOOR HANDLE POPPED AND I WAS UNABLE TO OPEN THE DRIVER'S DOOR FROM INSIDE THE CAR. THIS ALSO HAPPENED TO THE REAR DOOR AND I NEEDED A DOOR LATCH KIT AND ALSO ON THE FRONT DOOR LATCH KIT HAD TO BE REPLACED. THE SAFETY OR IT IS NOT SAFE WHEN YOU CANNOT OPEN YOUR CAR DOOR FROM INSIDE THE CAR.
| NHTSA ID Number: | 11413360 |
|---|---|
| Consumer Location: | IRVING, NY |
| VIN: | 5XYKT3A10BG**** |
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WEST HERR KIA LOCATED AT 3565 SOUTHWESTERN BLVD, ORCHARD PARK, NY 14127 WHO DIAGNOSED THE VEHICLE WITH A FUEL VAPOR LEAK AND THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
| NHTSA ID Number: | 11412872 |
|---|---|
| Consumer Location: | RATON, NM |
| VIN: | 5XYKUDA2XBG**** |
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR FAILED TO OPEN OR OPERATE AS NEEDED, WITHOUT WARNING. THE CONTACT CALLED SPRADLEY KIA (2145 HWY 50 WEST, PUEBLO, CO 81008, (719) 543-6710) WHERE AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
| NHTSA ID Number: | 11407454 |
|---|---|
| Consumer Location: | PENDLETON, SC |
| VIN: | 5XYKT3A16BG**** |
THE DRIVERS SIDE REAR DOOR WILL NOT OPEN.
| NHTSA ID Number: | 11406874 |
|---|---|
| Consumer Location: | PARISH, NY |
| VIN: | 5XYKTCA18BG**** |
AT 100000 MILES ENGINE HAD MAJOR FAILURE NEEDING TO BE REPLACED HAD MECHANIC INSTALL USED ENGINE WITH 75000 MILES AND THIS ENGINE IS HAVING TIMING ISSUES UNABLE TO GET IT INSPECTED BECAUSE IT WON'T PASS EMISSION TEST
| NHTSA ID Number: | 11406729 |
|---|---|
| Consumer Location: | KNOXVILLE, TN |
| VIN: | 5XYKUDA24BG**** |
THE PASSENGER AIRBAG LIGHT CAME ON FOR NO REASON. I GOT THE CODE PULLED AT A LOCAL SHOP FOR FREE THANKFULLY. THE CODE WAS B1764 OCS MAT DEFECT. NOW BECAUSE IT FAILED FOR NO REASON I HAVE NO AIRBAGS AT ALL. FROM OTHER PEOPLE'S COMPLAINTS IT CAN COST $1,000 TO $3,000 TO FIX. AWESOME. I REALLY LOVED MY SORRENTO TOO.
| NHTSA ID Number: | 11406212 |
|---|---|
| Consumer Location: | DURHAM, NC |
| VIN: | 5XYKW4A2XBG**** |
THE PAINT (PEARL WHITE) ON THE VEHICLE ON THE SURFACE ABOVE THE WINDSHIELD IS DELAMINATING/PEELING. TWO DIFFERENT BODY SHOPS TOLD ME THAT IT WAS DUE TO A MANUFACTURING DEFECT.
| NHTSA ID Number: | 11405822 |
|---|---|
| Consumer Location: | GAINESVILLE, GA |
| VIN: | 5XYKTCA16BG**** |
WHEN IN IDLE VEHICLE STALLS WHEN STOPPED WITH FOOT ON BRAKE OR IN PARK, STOP LIGHT, INTERSECTION (TRYING MAKE A TURN ACCROSS MAJOR EXPRESSWAY, STOPPED IN TRAFFIC. BOTH CITY AND HWY. INTERNET SHOWS REF. SERVICE CAMPAIGN #SC106. KIA CORP SAYS NO RECALL. DEALERSHIP SAYS NO RECALL. STARTED JAN 2021.
| NHTSA ID Number: | 11403794 |
|---|---|
| Consumer Location: | KEWANEE, IL |
| VIN: | 5XYKU4A12BG**** |
I DROVE MY 2011 KIA SORENTO ABOUT 9:15 AT NIGHT. BY 12:45 AM A PASSERBY HAD CALLED 911 DUE TO MY CAR BEING IN FLAMES. I WAS WOKEN UP TO THE FIRE DEPARTMENT ARRIVING AT MY HOUSE AND MY CAR ENGULFED IN FLAMES. AFTER THE FLAMES WERE EXTINGUISHED, THEY CHECKED IT OVER AND DETERMINED THAT IT HAD STARTED IN THE ENGINE AREA. I BOUGHT THE CAR IN 2017 AND IT CURRENTLY ONLY HAS 120,750 MILES ON IT. THEY INVESTIGATED IT AND DETERMINED IT HAD STARTED ON THE PASSENGER SIDE NEAR THE ENGINE. MY CAR IS A TOTAL LOSS AND IT WAS HEARTBREAKING TO WAKE UP TO THAT AT ALMOST 1:00AM. KIA NEEDS TO GET IT TOGETHER AND TAKE CARE OF MY EXPENSES.*DT
| NHTSA ID Number: | 11402900 |
|---|---|
| Consumer Location: | ROCKY TOP, TN |
| VIN: | 5XYKTDA20BG**** |
MY HEADLIGHTS KEEP GOING OUT. A FEW WEEKS AGO, I LEFT FOR WORK AT 5AM, TRAVELING ON AN UNLIT ROAD WHEN MY HEADLIGHTS COMPLETELY FLICKER OFF. I HAD TO WAIT UNTIL DAYLIGHT TO GET TO WORK. WHEN I GOT BACK IN AFTER MY SHIFT, THE HEADLIGHTS WORKED AGAIN. A FEW DAYS LATER, THE PASSENGER SIDE HEADLIGHT WENT OUT. I REPLACED IT. A FEW DAYS LATER, IT WENT OUT AGAIN. MY HUSBAND CHECKED IT AND FOUND THE PART THAT THE BULB GOES IN WAS MELTED. NOTHING SEEMS TO WORK, CHANGED BULBS MULTIPLE TIMES, TRIED CERAMIC PARTS, EVEN REWIRED IT. MECHANICS TELL ME IT'S AN ELECTRICAL ISSUE, BUT THEN THEY CAN'T FIND THE PROBLEM WHEN THEY LOOK AT MY CAR. I'VE SINCE FOUND OUT THAT THIS IS A COMMON PROBLEM WITH THE KIA SORENTO. THIS IS A MAJOR SAFETY ISSUE FOR ANYONE TRAVELING AT NIGHT. WHY ISN'T THIS A RECALL ISSUE?
| NHTSA ID Number: | 11402788 |
|---|---|
| Consumer Location: | GLENOLDEN, PA |
| VIN: | 5XYKT3A18BG**** |
VIBRATING SOUND IN FRONT END
| NHTSA ID Number: | 11400107 |
|---|---|
| Consumer Location: | ALDIE, VA |
| VIN: | 5XYKT4A16BG**** |
GENERAL COMPLAINT-THE MATERIAL ENCLOSING VEHICLE FRONT LIGHTING BECAME INCREASINGLY DIFFICULT TO ALLOW SUFFICIENT LIGHT TO PASS THROUGH. ALL ATTEMPTS TO CLEAN THE SURFACE FAILED, AS IT APPEARED (TO A LAYMAN) THAT THE MATERIAL WAS CHANGING CHEMICALLY. DEALER REPLACEMENT WAS EXCESSIVELY EXPENSIVE. I PURCHASED AND INSTALLED AN AFTER-MARKET REPLACEMENT-TOO SOON TO EVALUATE OVER TIME, BUT INITIAL RESULTS SHOW EXCELLENT PERFORMANCE WITH NO APPARENT CHANGE.
| NHTSA ID Number: | 11400231 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 5XYKTCA18BG**** |
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE SHIFTED INTO THIRD GEAR AND SHIFTED INTO LIMP MODE. THE VEHICLE FAILED TO ACCELERATE ABOVE 10 MPH. THE CONTACT PARKED THE VEHICLE AND WAITING FOR 15 MINUTES BEFORE RESTARTING THE VEHICLE TO CONTINUE DRIVING. NO WARNING LIGHTS WERE ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO KIA OF JAMESTOWN (1700 WASHINGTON ST, JAMESTOWN, NY 14701, 716-664-1222) WHERE THE TRANSMISSION WAS FLUSHED AND THE FILTER WAS CHANGED. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 183,499.
| NHTSA ID Number: | 11399069 |
|---|---|
| Consumer Location: | MOUNT AIRY, NC |
| VIN: | 5XYKTCA1XBG**** |
VEHICLE WAS BEING OPERATED AT A SPEED OF 35 MPH WHEN THE RIGHT FRONT STRUT SUFFERED A STRUCTURAL FAILURE. THERE WAS NO IMPACT, STRUT FAILED DUE TO CORROSION. VEHICLE HAS 85500 MILES ON IT.
| NHTSA ID Number: | 11398823 |
|---|---|
| Consumer Location: | BEAUMONT, TX |
| VIN: | 5XYKT3A10BG**** |
THE CONTROL OPTION FUNCTIONS ON THE STEERING WHEEL FAIL. CRUISE CONTROL, RADIO, AND PHONE BUTTONS ALL HAVE FAILED.
| NHTSA ID Number: | 11398152 |
|---|---|
| Consumer Location: | BIRMINGHAM, AL |
| VIN: | 5XYKU4A29BG**** |
THE ENGINE LIGHT CAME ON AND ALL OF A SUDDEN, I COULDNT ACCELERATE ANY LONGER. IT OCCASIONALLY GOES OFF BUT ANYTIME IT COMES ON, I CANT ACCELERATE AND THE CAR JERKS WHEN CHANGING GEAR
| NHTSA ID Number: | 11397502 |
|---|---|
| Consumer Location: | FOLEY, AL |
| VIN: | 5XYKT4A16BG**** |
MY PEARL WHITE PAINT IS PEELING IN SHEETS ON THE REAR QUARTER PANEL ON THE DRIVERS SIDE AND IS COMING OFF ALL ALONG EACH SIDE OF THE WINDSHIELD AND IN SPOTS ALL ALONG THE CAR.
| NHTSA ID Number: | 11396109 |
|---|---|
| Consumer Location: | BELLINGHAM, WA |
| VIN: | 5XYKUDA29BG**** |
MY ALTERNATOR WENT OUT AND KIA REPLACED IT, I WAS STILL UNDER WARRANTY WITHIN 15 MONTHS THE SECOND ALTERNATOR WENT OUT ON THE FREEWAY TRAVELING AT 70 M HR THE CAR WITH NO WARNING THE CAR COMPLETELY DIED ON THE INSIDE LANE NO BRAKES, NO GAS, NO LIGHTS, THIS WAS SUCH A DANGEROUS WE COULD HAVE BEEN KILLED I HAD TO PAY OVER 900.00 TO GET THIS REPLACED, I'M CONSTANTLY HAVING TO REPLACE BATTERIES AND ALTERNATORS I'M KNOW FOR THE 3RD TIME HAVING TO HAVE THIS DONE AGAIN
