2016 KIA SORENTO VIN: 5XYPG4A37GG118531

TBD
Condition
Run & Drive
Damage
Collision
Title
Clear

VIN 5XYPG4A37GG118531 Decoding Kia Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

KIA

Manufacturer Name

HYUNDAI-KIA AMERICA TECHNICAL CENTER INC (HATCI)

Model

Sorento

Model Year

2016

Series

L / LX

Vehicle Type

MULTIPURPOSE PASSENGER VEHICLE (MPV)

Plant Country

UNITED STATES (USA)

Plant Company Name

Kia Motor Manufacturing, Georgia

Plant State

GEORGIA

Series2

wagon body Type

Body Class

Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)

Doors

4

Gross Vehicle Weight Rating From

Class 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Drive Type

4x2

Displacement (CC)

2400.0

Displacement (CI)

146.45698582735

Displacement (L)

2.4

Engine Model

DOHC GDI Theta II

Fuel Type - Primary

Gasoline

Valve Train Design

Dual Overhead Cam (DOHC)

Fuel Delivery / Fuel Injection Type

Stoichiometric Gasoline Direct Injection (SGDI)

Seat Belt Type

Manual

Curtain Air Bag Locations

1st and 2nd Rows

Front Air Bag Locations

1st Row (Driver and Passenger)

Side Air Bag Locations

1st Row (Driver and Passenger)

Tire Pressure Monitoring System (TPMS) Type

Direct

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2016 KIA SORENTO Crash Test Score

5

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
15.8%

2016 KIA SORENTO Safety Features

Advanced Safety Features

Rearview Video Systems Optional

Seat Belts and Head Restraints

Dynamic Head Restraints Not Available
Head Restraint Driver, Front Passenger, Rear Seat, 3rd row
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Driver, Front Passenger
Seat Belt Reminder System Driver

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat
Torso/Pelvis Driver, Front Passenger
Knee Not Available
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Rear Seat
Safety Power Windows (Anti-Pinch) Available
Safety Power Windows (Anti-Pinch) locations Driver, Front Passenger, Rear Seat

Complaints Assosiated with VIN 5XYPG4A37GG118531

Components: POWER TRAIN

June 03, 2021
NHTSA ID Number: 11419460
Consumer Location: COLLEGE STATION, TX
VIN: 5XYPG4A37GG****

Summary of Complaint

leaks oil like crazy and constantly adding oil but no obvious leak engine shaking very bad, idling very hard and not shifting properly

Components: UNKNOWN OR OTHER

May 21, 2021
NHTSA ID Number: 11418620
Consumer Location: SHELBY, NC
VIN: 5XYPG4A37GG****

Summary of Complaint

The driver's side rear exterior door handle fell off in my hand. In the event of an emergency, this prevents me from accessing the backseat without going to the opposite side of the vehicle. Upon a google search, there are countless others who have experienced this same issue. I have contacted my local Kia dealership to have this replaced, pending the part is in stock.

Components: STRUCTURE

June 09, 2020
NHTSA ID Number: 11417563
Consumer Location: WINTER GARDEN, FL
VIN: 5XYPG4A37GG****

Summary of Complaint

Stock paint is continuing to peel off of the car for no reason. No accidents, or anything self inflicted that would contribute to the paint chipping.

Components: ELECTRICAL SYSTEM EXTERIOR LIGHTING SERVICE BRAKES

April 08, 2021
NHTSA ID Number: 11406983
Consumer Location: ODENVILLE, AL
VIN: 5XYPG4A37GG****

Summary of Complaint

THERE ARE NUMEROUS SAFETY ISSUES I HAVE FOUND WITH THIS CAR I JUST FINANCED. FIRST, AT RANDOM MANY DIFFERENT LIGHTS JUST BLOW, THEN ON MY DASH VARIOUS WARNING LIGHTS WILL GO ON AND OFF, ON TOP OF THAT MY ABS AND TRACTION CONTROL IS OFF FOR NO REASON AND SO ARE MY PASSENGER AIR BAGS. MY BRAKES SCREAM SOMEDAYS AND ARE TOUCHY OTHERS IVE REPLACED THE BATTERY TWICE AND ONLY OWNED IT 3 MONTHS. I HAVE BRAND NEW TIRES YET THE SUSPENSION IS AWFUL THE FUEL IS GOING FAST AND MY OIL NEEDS CHANGING VERY OFTEN AND IT IS UNDER 100000 MILES.

Components: ENGINE

March 31, 2020
NHTSA ID Number: 11403084
Consumer Location: Unknown
VIN: 5XYPG4A37GG****

Summary of Complaint

TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ENGINE FAILED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE LOCAL DEALER KIA GARDEN GROVER LOCATED AT 13731 HARBOR BLVD, GARDEN GROVE, CA 92843, WHO DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 140,000.

Components: FUEL/PROPULSION SYSTEM

December 04, 2020
NHTSA ID Number: 11378188
Consumer Location: SANTA ANA, CA
VIN: 5XYPG4A37GG****

Summary of Complaint

I NOTICED A GREENISH LIQUID LEAKING ON 12/4/20 AFTER I HAD PUT THE CAR IN PARK. NOT SURE WHAT IT IS BUT I DO SEE THERE IS A RECALL BUT NOT ON MY CAR SPECIFICLLY

Components: POWER TRAIN EXTERIOR LIGHTING ENGINE

June 26, 2020
NHTSA ID Number: 11361338
Consumer Location: OCOEE, FL
VIN: 5XYPG4A37GG****

Summary of Complaint

CAR KICKS WHEN DRIVING. OIL BURNS OUT AFTER OIL CHANGE. EVERY WEEK OR 2 I HAVE TO PUT OIL IN. PROBLEM STILL CONTINUES AFTER KICKING PROBLEM WAS SOMEWHAT FIXED. CAR STILL KICKS BUT NOT AS HARD TODAY. ENGINE OIL IS STILL BURNING UP QUICKLY

Components: VEHICLE SPEED CONTROL ENGINE FUEL/PROPULSION SYSTEM

December 21, 2019
NHTSA ID Number: 11299475
Consumer Location: PALOS HEIGHTS, IL
VIN: 5XYPG4A37GG****

Summary of Complaint

DRIVING ON HIGHWAY AT 65 MILES PER HOUR AND CAR SUDDENLY LOST ALL POWER AND CAME TO COMPLETE STOP IN HEAVY TRAFFIC. VEHICLE RESTARTED AFTER 2 ATTEMPTS. TOOK TO KIA DEALER FOR INSPECTION AND THERE WAS NO RECORDED CODE AND THEY WERE UNABLE TO RE-CREATE ISSUE SO NOTHING WAS DONE. READING OTHER COMPLAINTS OF SUDDEN STALLS ON THIS SITE MAKES DRIVING THIS VEHICLE SCARY. THE VEHICLE HAS ONLY 31K MILES ON IT AND HAS HAD NO OTHER ISSUES. KIA SHOULD BE DOING SOMETHING BEFORE SOMEONE HAS A TRAGIC ACCIDENT!

Components: UNKNOWN OR OTHER

December 30, 2019
NHTSA ID Number: 11292048
Consumer Location: SPRING HILL, FL
VIN: 5XYPG4A37GG****

Summary of Complaint

I OPENED THE LEFT REAR DOOR AND THE HANDLE CAME OFF. I OPENED THE RIGHT REAR DOOR AND THE HANDLE CAME OFF ALSO. THE VEHICLE WAS PARKED IN MY DRIVEWAY. I PUT THEM BACK ON WHICH WAS DIFFICULT AND UPON ARRIVING AT MY DESTINATION WHICH WAS 20 MINUTES AWAY THE SMALLER PART OF THE HANDLE CAME OFF.

Components: VEHICLE SPEED CONTROL

November 29, 2019
NHTSA ID Number: 11283083
Consumer Location: GULF SHORES, AL
VIN: 5XYPG4A37GG****

Summary of Complaint

WHEN PRESSING ON THE ACCECLARATOR PEDAL, THE VEHICLE WILL START TO ACCELERATE THEN IT WILL NOT ACCELERATE. CHECK ENGINE LIGHT COMES ON. THIS HAPPENS WHEN I AM IN MOTION GOING OVER 20 MPH.

Components: STEERING

March 12, 2019
NHTSA ID Number: 11186213
Consumer Location: LAS VEGAS, NV
VIN: 5XYPG4A37GG****

Summary of Complaint

THE PROBLEM STARTED AROUND 50K MILES AND HAS BECOME PROGRESSIVELY WORSE. THE PROBLEM IS A STICKY FEELING IN THE STEERING. WHEN MAKING VERY SMALL CORRECTIONS IT IS LIKE THE POWER STEERING IS TURNED OFF. GENTLE PRESSURE DOES NOT TURN THE WHEEL AT ALL. AS MORE AND MORE PRESSURE IS APPLIED, IT IS LIKE THE POWER STEERING SUDDENLY TURNS ON. THIS CAUSES THE VEHICLE TO SWERVE DUE TO OVER CORRECTION.THE PROCESS REPEATS AS YOU CORRECT BACK THE OTHER DIRECTION. IN FACT, IN A GENTLE TURN ON THE HIGHWAY YOU CAN LET GO OF THE WHEEL AND THE VEHICLE WILL CONTINUE TO TURN, THE WHEEL NEVER RETURNING TO CENTER WITHOUT INTERVENING. ULTIMATELY, THE VEHICLE IS INCREDIBLY HARD TO CONTROL, AND I MUST LOOK LIKE A DRUNK SWERVING BACK AND FOURTH IN THE LANE. THIS IS VERY DANGEROUS ESPECIALLY ON MOUNTAIN ROADS OR IN HIGH WINDS, ICE, AND SNOW. IT IS MORE NOTICEABLE ON THE HIGHWAY, BUT IT DOES IT ON CITY STREETS TOO, AND I CAN FEEL THAT IT IS HAPPENING EVEN WHEN THE VEHICLE IS AT A FULL STOP. IT WAS INTERMITTENT AT FIRST, BUT NOW IT IS DANG NEAR CONSTANT STARTING SINCE ABOUT 75K. I OPENED A SAFETY COMPLAINT WITH KIA. BASED ON WHAT I HAVE READ HERE AND ON BLOGS, KIA IS AWARE OF THE PROBLEM. THERE ARE 18 COMPLAINTS OF THE SAME THING FOR THE 2016 SORENTO HERE ON NHTSA AND THE 2017 SORENTA HAS 89! THE FIX IS SEVERAL THOUSAND DOLLARS, SO IF THE VEHICLE IS OUT OF WARRANTY LIKE MINE, MOST PEOPLE WILL HAVE A HARD TIME AFFORDING THE FIX. KIA NEEDS TO ISSUE A RECALL BEFORE SOMEONE IS INJURED OR KILLED. I AM DOCUMENTING THIS HERE SO THAT WHEN IT IS ME OR MY WIFE WHO DIES, THERE IS EVIDENCE OF KIA'S NEGLIGENCE. I COULD MAKE A VIDEO OF THE WHEEL NOT RETURNING TO CENTER ON THE HIGHWAY AS EVIDENCE, BUT THE FILE SIZE AND FORMAT WOULD NOT WORK HERE.

Components: EXTERIOR LIGHTING

November 08, 2018
NHTSA ID Number: 11150250
Consumer Location: SWANTON, OH
VIN: 5XYPG4A37GG****

Summary of Complaint

HEADLIGHTS CUTTING OFF RANDOMLY WHILE DRIVING AT NIGHT . TOOK TO KIA DEALER AND THEY SAID IT WAS A FAULTY LIGHT SWITCH LOCATED IN THE STEERING COLUMN . IT WAS REPLACED . ONE WEEK LATER , IT HAPPENED AGAIN WHILE WIFE WAS DRIVING , THE LOCAL DEALERSHIP WHO DID THE ORIGINAL REPAIR COULD NOT GET IT IN TO LOOK AT FOR 2 WEEKS . THIS MORNING WIFE WAS DRIVING TO WORK IN THE DARK , WHEN HEADLIGHTS WENT OUT AGAIN , THIS TIME THE DASH LIGHTS ALSO WENT OUT . THIS IS A VERY DANGEROUS SITUATION THAT NEEDS TO BE CORRECTED ASAP. *TR

Components: ELECTRICAL SYSTEM ENGINE

June 21, 2017
NHTSA ID Number: 11115350
Consumer Location: Unknown
VIN: 5XYPG4A37GG****

Summary of Complaint

TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE STOPPED AT A TRAFFIC LIGHT, THE ENGINE BEGAN TO INADVERTENTLY REV AND THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, ALL THE WINDOWS FAILED TO OPEN OR CLOSE. THE VEHICLE WAS TAKEN TO BEV SMITH KIA (5655 US-1, FORT PIERCE, FL 34982, (772) 465-8589), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURES AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.

Components: ENGINE

June 12, 2021
NHTSA ID Number: 11421969
Consumer Location: GLOVER, VT
VIN: 5xypgda51gg****

Summary of Complaint

Months ago car just struggled to run while driving. Flatbed picked it up on roadside and brought to garage. Mechanic thought easy fix (a belt). Replaced belt. Still same issues. It was not due for an oil change, but mechanic decided to change oil even though he has done it every 3000 miles since brand new. He found flakes in oil and suggested not to drive it and it needed a new motor. Flatbed brought car home and it has been parked ever since.

Components: ENGINE FUEL/PROPULSION SYSTEM

June 20, 2021
NHTSA ID Number: 11421903
Consumer Location: SCOTTSDALE, AZ
VIN: 5xypg4a31gg****

Summary of Complaint

2016 Kia Sorento has had problems with fuel pump and probably that fuel line so I had to have it replaced and then now see a recall for those so is this newer recall or what and also what could i do if i had private ASE certified mechanic fix this and the Kia has a little over 84k miles on it. Does Kia have to reimburse me for this and for the labor work done to or can you please tell me what I can do. Thankyou kc

Components: ENGINE

June 04, 2021
NHTSA ID Number: 11421660
Consumer Location: SOUTH BEND, IN
VIN: 5XYPG4A34GG****

Summary of Complaint

The vehicle stopped in highway traffic with no previous warning lights. Then the car was making a ticking sound & shut off after a restart attempt. Then it had to be towed to a Kia dealership & they stated it needed a engine after a thorough inspection. The engine failure is under warranty due to recalls on this model KIA Sorento from 2016. It was unknown to me at the time of purchase in 2019 from a DriveTime dealership. The dealership affirmed it had no recalls or previous accidents at the time of purchase (which is untrue). Now I have no vehicle. DriveTime is refusing to help & KIA has refused to repair the recalled engine. Please help.

Components: ENGINE

January 25, 2021
NHTSA ID Number: 11421399
Consumer Location: JEFFERSON CITY, MO
VIN: 5XYPG4A31GG****

Summary of Complaint

My engine keeps burning oil at an extremely fast rate and the oil is very dark. Every time I take it in to get an oil change or top off, the mechanics tell me that my care has excessive oil consumption and something is wrong with the engine. My car also hesitates to start. I’ve taken it to get checked out twice stating my concerns, and the mechanics are not able to find anything wrong with it. Also, the indicator light does not come on when my oil is low, which has led to me driving my car with no oil In it.

Components: UNKNOWN OR OTHER

June 11, 2021
NHTSA ID Number: 11420591
Consumer Location: WILLIAMSTOWN, NJ
VIN: 5XYPG4A31GG****

Summary of Complaint

Paint of my 2016 is chipping off

Components: ELECTRICAL SYSTEM EXTERIOR LIGHTING

June 10, 2019
NHTSA ID Number: 11420441
Consumer Location: SAN DIEGO, CA
VIN: 5XYPH4A56GG****

Summary of Complaint

I purchased a new 2016 KIA Sorento Tow Package that stated on the invoice it included a Mobius part number C6061 ADUS9 (Tow Hitch Harness) –Sorento. They part failed June 2019 and was reported to the KIA Kearny Mesa dealership. They initiated a request for the part and it was not received to date. The KIA Customer Care Irvine center said the vehicle was not listed as having the part and therefore I was not entitled to the KIA internal recall SC142. (Google search C6061 ADUS9) Their explanation was the VIN didn't include the Mobius part number C6061 ADUS9. I emailed a copy of the purchase invoice that showed otherwise. Please force KIA to update their build database to include purchased options. This is the second time I have submitted this Safety Recall.

Components: UNKNOWN OR OTHER

June 08, 2021
NHTSA ID Number: 11420212
Consumer Location: LAWRENCEVILLE, GA
VIN: 5XYPK4A53GG****

Summary of Complaint

I parked the car to wait for my daughter and after she got in the car I couldn't shift out of park.

Components: ENGINE

June 01, 2021
NHTSA ID Number: 11419167
Consumer Location: LAKE ELSINORE, CA
VIN: 5xyphda53gg****

Summary of Complaint

I get my car serviced every month or so because I commute quite a ways from my home to my job recently after my car engine check light came on I got my fuel injection system flushed spark plugs changed and brake pads done at the same time also Wheel alignment And my first day back to work once getting my car serviced I don’t feel the same I feel like my car struggling and then getting on the freeway my complete engine shut off but then turned back on and continue to drive I didn’t even have to stop it I almost crashed but luckily I was on the far right lane I also received a recall a year and a half ago for my car but now they’re stating on the NHTS that there isn’t one I filled out the forms never heard back but I also Took it into a Kia dealership in Perris ca and had my car checked for a recall the guy said there was no recall but I had the forms from Kia myself showing him that my car had a recall but because he said I didn’t have one and I didn’t think or hear back from Kia I figured it was OK I’ve never followed up but I should have follow up which I should have done because I didn’t think it was serious but now my life being flash before my eyes it’s serious and I don’t know what to do because when I take it back to the mechanic there’s no diagnostic code that’s coming up but my car is messing up and I’m really afraid I have attached copies of my recent recent receipts and luckily I made a plank copy and my copy of my original that I mailed back off for the original recall on my car that I received

Components: UNKNOWN OR OTHER ENGINE

May 23, 2021
NHTSA ID Number: 11418735
Consumer Location: BALTIMORE, MD
VIN: 5XYPG4A33GG****

Summary of Complaint

Engine started “knocking” while driving. Checked the oil, there was no oil, added oil, and car wouldn’t start back up. Engine smelled like something was burning (electrical burning smell) now I’ve been informed my engine will need to be replaced

Components: UNKNOWN OR OTHER ENGINE

May 02, 2021
NHTSA ID Number: 11418592
Consumer Location: FACTORYVILLE, PA
VIN: 5XYPGDA53GG****

Summary of Complaint

For about a week my car had a terrible smell of fumes, nor air or heat. It then started over heating. I parked it and had it towed go the dealer. It was still under warranty and we were told it was a head gasket issue. Then they tried moving the car and the entire engine blew. The dealer has already had my car a month and told me they have no received a new engine and don't know when they will. After looking into I see many cases where 2016 kia Sorentos are over heating catching fire and blowing up

Components: ENGINE

April 20, 2021
NHTSA ID Number: 11418174
Consumer Location: BREMEN, GA
VIN: 5XYPG4A35GG****

Summary of Complaint

I AM 70 YEAR OLD WOMAN. NOT A SPEEDSTER . wHILE DRIVING ENGINE BLEW ON THE FREEWAY DOING 65 MPH. CAR IS IN EXCELLENT CONDITION WITH 124,000 MILES ON IT. WITH THE EXCEPTION OF THE ENGINE BLOWING UP. OIL WAS CHANGED EVERY 3000 TO 5000 MILES.

Components: ENGINE

April 28, 2021
NHTSA ID Number: 11417852
Consumer Location: CLEARFIELD, KY
VIN: 5XYPKDA52GG****

Summary of Complaint

My 2016 Kia Sorento that I purchased used which had 80,000 miles on it at time of purchase on 11/6/2020. I didn’t drive it daily because I had a company car I used for work. Well on 4/28/2021 I am driving my vehicle home and I started smelling coolant so I am 1 1/2 miles from my house so drive it in and the temp gauge is now at Hot. I call towing company and have it towed to a KIA dealership 90 miles from me because no one in my town services KIA not has the equipment to put on the KIA to run report. The Kia dealership tells me that the bolts has backed out and and caused a head gasket to blow . They recommend a new engine which none are available because all being refurbished so all they can do is redo the bolts and rehex but they do not warrant their work because it’s not recommended approach . I am not original owner so the 10 yr:/100,000 mile power train does not apply and the 5/60,000 does not apply because it has 80,000mikes. I had purchased Carshield but they refuse to cover the cost because they say the head and gasket plus the reboring the holes and rebolting not part of the internal mechanism so they refuse to pay. So issues with the 3.3L V6 GDI are faulty and KIA is aware. I wAnt someone to make KIA put this on a emergency recall and need engine replaced with a new one and KIA needs to make it right immediately while it’s still in shop and been there over 3 weeks because I have been arguing with KiaCustomer Affairs, Carshield and all the other levels . We need to file a class action lawsuit . All Kia says we report the the issues but nothing gets done . I will never purchase another foreign vehicle or definitely not a KIA because any company that won’t stand behind the piece of crap power train needs to be put out of business . If they can cover 100,000 miles for original owner then they could make it a standard regardless if someone is 2nd or 3rd owner. 100,000 miles should be 100,000 miles regardless but KIA makes another excuse to avoid responsibility

Components: ENGINE

May 07, 2021
NHTSA ID Number: 11417367
Consumer Location: VALATIE, NY
VIN: 5XYPG4A35GG****

Summary of Complaint

I have complained to Kia regarding excessive oil consumption. The dealership stated my head gasket needed to be replaced. 2 weeks after Kia replaced, I had a routine oil change at my local mechanic who regularly performs maintenance. He contacts me and has me come down to show me he did not want to do the oil change as he noticed that the gasket had not been changed as I had claimed it was when i dropped it off earlier in the day. He agreed to order the parts and when replaced gave me the parts which could not have possibly been new. I called Smithtown Kia reporting a complaint at paying nearly $500 and no repair was made to my car. At which, I was told there is an issue with the engine of my car as they received a “warning notice” from corporate. They explained I would likely need to replace the engine. They refused to refund my money for a repair not made. On 5/7/21, I was traveling to Delaware and on the NJ turnpike traveling at highway speed in the left lane, the engine decelerated and warning lights appear saying engine failure service required. Nearly being hit by cars traveling behind me and subsequently attempting to move to the shoulder was almost hit by 2 commercial trucks. A frightening experience and left stranded. The car was towed to a local mechanic who indicated the car needs to be towed to Kia as the engine is not performing. Having to wait until Monday, my car was towed to the nearest dealership In Delaware. I’m currently without a vehicle and waiting for the dealership to diagnose the issue. I’ve been told the service department will likely assess the car in 3-4 weeks due to all the engine failures they are addressing. The incident was traumatic for myself and my passenger, we could have been killed. My vehicle has always had oil changes, Car Fax and all my receipts can attest to my adherence to the maintenance of my vehicle. I’m praying this does not happen to anyone else and certainly not to an inexperienced driver as this would be a tragedy.

Components: UNKNOWN OR OTHER

May 09, 2021
NHTSA ID Number: 11416174
Consumer Location: TACOMA, WA
VIN: 5XYPKDA5XGG****

Summary of Complaint

AS WE ARE DRIVING DOWN A FREEWAY, THE PANORAMIC SUNROOF EXPLODED WITH A LOUD POP AND GLASS FELL ONTO US. IT WAS ALARMING AND OUR ATTENTION WAS DIVERTED FROM DRIVING TO TRYING TO FIGURE OUT WHAT HAPPENED. WE MADE OUR WAY TO THE EDGE OF THE ROAD AND STOPPED. WE LOOKED FOR A ROCK ETC, BUT DID NOT FIND ANYTHING. THE REMAINING GLASS ON THE SUNROOF LOOKED LIKE IT WAS BLOWN FROM THE INSIDE OUT. FROM RESEARCHING ONLINE IT APPEARS THAT THIS HAS BEEN HAPPENING FOR YEARS. THE WEATHER WAS CLEAR AND IN THE MID-60S WITH THE INTERIOR TEMPERATURE IN THE 68 RANGE. THIS IS A HUGE SAFETY ISSUE!

Components: ENGINE

May 08, 2021
NHTSA ID Number: 11415979
Consumer Location: SPINDALE, NC
VIN: 5XYPG4A39GG****

Summary of Complaint

DRIVING ON THE HIGHWAY MY 2016 KIA SORENTO SUDDENLY LOST ACCELERATION. THE CHECK ENGINE LIGHT BEGAN FLASHING. I HAD TO PULL OFF TO THE SHOULDER AND HAVE THE VEHICLE TOWED. DIAGNOSTIC SHOWS CODE P1326. THIS CODE IS RELATED TO THE KNOCK SENSOR.

Components: ENGINE

May 03, 2021
NHTSA ID Number: 11415414
Consumer Location: CLEARFIELD, KY
VIN: 5XYPKDA52GG****

Summary of Complaint

MY CAR STARTED OVERHEATING ALL OF A SUDDEN WITH NO ALERTS OR WARNINGS. MY VEHICLE IS 2016 KIA SORENTO SX V6 WITH 3.3L ENGINE 6 CYLINDERI BOUGHT THE VEHICLE USED BUT IT HAD BEEN SERVICED FAITHFULLY WITH RECORDS FROM KIA BUT BEING A SECOND OWNER THE POWER TRAIN WARRANTY STOPS AT 60,000 MILES INSTEAD OF 100, 000 MILES IF I WERE ORIGINAL OWNER. I BOUGHT IT FROM A RELIABLE DEALERSHIP WHICH IT HAD 81,300 MILES AT TIME I BOUGHT AND ONLY HAS 85 ,000 MILES NOW BUT WE DON'T DRIVE IT THAT MUCH AND HAVE OWNED IT FOR 6 MONTHS . NOW KAY HAS HAD SEVERAL COMPLAINTS ABOUT THE 2016 SX AWD SORENTO BUT 111 COMPLAINTS ON THIS PARTICULAR ENGINE . I WAS TOLD AT THE DEALERSHIP TO REPAIR THAT IT HAD BLOWN HEAD GASKET BECAUSE THE BOLTS HAD BACKED OUT. SO KIA BASICALLY SAYS THEY ARE NOT RESPONSIBLE BECAUSE I AM NOT ORIGINAL OWNER SO NO WARRANTY NOW. THE DEALERSHIP TELLS ME NO MOTORS AVAILABLE BECAUSE THEY ALL HAVE BEEN BROUGHT BACK IN TO BE RETOOLED DO IT SHOWS THERE HAS BEEN AN ISSUE BUT STILL NO RECALL. I BOUGHT A COVERAGE WARRANTY WITH CAR SHIELD BUT THEY DON'T WANT TO PAY BECAUSE THE DEALERSHIP CAN ONLY REPAIR HEAD GASKET AND CAN NOT WARRANT THE WORK BECAUSE IF IT HAVING ALUMINUM HEAD BUT I HAVE A VEHICLE ME THAT I OWE 19,000 DOLLARS ON AND HAVE BEEN ASKED TO PAY FOR MY REPAIRS NOW. KIA NEEDS HELD RESPONSIBLE AND PAY UP TO THE POWER TRAIN OF 100,000 MILES .111 COMPLAINTS ON THIS ENGINE IS ENOUGH TO SAY LET'S HELP THESE PEOPLE ... I WILL NEVER PURCHASE ANOTHER KIA PRODUCT DUE TO THE POOR ATTITUDES. OF SERVICE DEPARTMENT AND KIA IN GENERAL. WORD OF MOUTH IS BEST ADVERTISEMENT NEGATIVE OR POSITIVE FOR KIA AND CAR SHIELD BOTH OF THEM. THIS IS HAPPENING UNDER 88,000 MILES ON MAJORITY OF THESE MOTORS. THEY NEED HELD RESPONSIBLE AND FORCED TO BRING IN A RECALL AND REPAY THE ONES THAT HAVE TO PAY OUT OF POCKET FOR THEIR PIECE OF CRAP ENGINES WHICH THEY NO LONGER PUTTING THEM IN THE NEW KIA .

Components: STRUCTURE

September 12, 2020
NHTSA ID Number: 11412909
Consumer Location: MARIETTA, GA
VIN: 5XYPG4A57GG****

Summary of Complaint

THE PAINT STARTED PEELING FROM THE HOOD OF MY CAR 2 YEARS AGO. IT STARTED AS SMALL CRACKS, SO I ORDERED PAINT REPAIR PENS FROM KIA AND TRIED TO REPAIR IT MYSELF, BUT IT DID NOT WORK. NOW IT HAS EXPANDED TO BIGGER AREAS. AFRAID TO WASH THE CAR BECAUSE ALL THE PAINT MAY PEEL OFF.

Components: ENGINE

August 01, 2020
NHTSA ID Number: 11408324
Consumer Location: CENTRAL BRIDGE, NY
VIN: 5XYPGDA30GG****

Summary of Complaint

MY 2016 KIA SORENTO IS HAVING OIL CONSUMPTION ISSUES. I KNOW THAT YOU ARE WELL AWARE OF THIS PROBLEM WITH MANY OF THE ENGINES ON SEVERAL KIA MODELS. I HAVE FOLLOWED ALL OF THE INSTRUCTIONS THAT KIA HAD RECOMMENDED TO MONITOR OIL LEVELS AND NOW KIA IS CLAIMING THEY ARE NO LONGER "HONORING" THAT TYPE OF TESTING. MY BIGGEST ISSUE IS THAT YOU ARE AWARE OF THIS HORRIBLE PROBLEM WHICH COULD ULTIMATELY CAUSE SERIOUS INJURY OR WORSE YET DEATH IF ONE OF THESE KIAS ENGINES DIES OUT ON THE HIGHWAY WITHOUT WARNING. IT HAS NOT HAPPENED TO ME YET BUT I WAS JUST READING PLENTY OF REVIEWS ABOUT THIS HAPPENING. I FEAR FOR MY LIFE AND PRAY WHENEVER I GO OUT AND DRIVE. PLEASE TAKE NOTE ONCE AGAIN OF THIS CRITICAL ISSUE SURROUNDING THESE VEHICLES. I HAD A KIA BEFORE THIS BUT NEVER AGAIN WHEN THEY ARE DEFAULTING ON THEIR OBLIGATION TO FIX THIS HUGE PROBLEM. AND SHAME ON YOU FOR NOT BACKING CONSUMERS HAVING THESE ISSUES!!!! IT IS A DISGRACE THAT A FOREIGN CAR COMPANY COMES IN AND PROFITS OFF OF AMERICA AND DOESN'T BACK IT'S OWN PRODUCT. CORPORATE GREED AT ITS GREATEST. WHAT ARE YOU GOING TO DO TO KEEP US SAFE ON THE ROADS WITH THESE THINGS HAPPENING ON THE ROADWAY?????????????? THANK YOU, [XXX] PLEASE FEEL FREE TO CONTACT ME. YOU NEED TO DO SOMETHING ABOUT THIS!!!!!!!!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

Components: STEERING

April 02, 2018
NHTSA ID Number: 11407460
Consumer Location: LAKE WORTH, FL
VIN: 5XYPK4A54GG****

Summary of Complaint

THE STEERING STICKS AT TIMES. ITS NOT SMOOTH AND I HAVE TO PUT EXTRA PRESSURE ON THE STEERING WHEEL TO GET THE STEERING TO TURN. THIS OCCURS WHEN DRIVING MOSTLY ON THE HIGHWAY.

Components: STEERING

January 01, 2019
NHTSA ID Number: 11407374
Consumer Location: HUNTINGTOWN, MD
VIN: 5XYPH4A51GG****

Summary of Complaint

STEERING STICKS CAUSES DRIVER TO JERK THE WHEEL LEFT OR RIGHT WHILE IN MOTION HAPPENS ALL THE TIME AT ANY SPEED ON ANY TYPE OF ROAD AND HAPPENS WHILE TURNING OR STRAIGHT. . DEALER STATED NEEDS WHOLE NEW MDPS STEERING COLUMN ASSY. THIS IS A SIGNIFICANT SAFETY ISSUE. MULTIPLE COMPLAINTS UNDER THE KIA FORUMS. RECALL NEEDS TO BE DONE ASAP! HAS BEEN HAPPENING FOR 3 + YEARS NOW.

Components: ENGINE

April 03, 2021
NHTSA ID Number: 11407173
Consumer Location: INDEPENDENCE, KY
VIN: 5XYPKDA5XGG****

Summary of Complaint

WHILE TRAVELING 700+ MILES FROM HOME, ENGINE STARTED KNOCKING. VEHICLE HAD JUST BEEN TO DEALERSHIP FOR SERVICE WITHIN TWO WEEKS OF TRAVELING AND NO ISSUES WERE FOUND. AFTER KNOCKING STARTED FOUND CLOSEST DEALERSHIP AND WAS INFORMED BY SERVICE MANAGER THAT THE ENGINE NEEDED REPLACED. VEHICLE HAS 68K MILES AND WAS PURCHASED NEW IN 2016.

Components: UNKNOWN OR OTHER

April 02, 2021
NHTSA ID Number: 11407197
Consumer Location: SIPSEY, AL
VIN: 5XYPG4A33GG****

Summary of Complaint

THE PAINT NEAR THE TOP OF MY WINDSHIELD IS PEELING OFF.

Components: ENGINE

March 02, 2021
NHTSA ID Number: 11406728
Consumer Location: LINCOLN UNIVERSITY, PA
VIN: 5XYPHDA56GG****

Summary of Complaint

ENGINE CAUGHT FIRE FOR NO APPARENT REASON WHILE AT A STOPLIGHT. ALL LIGHTS CAME ON THE DASHBOARD, ENGINE STARTED TO SMOKE. ONCE PULLED OVER LOWER ENGINE COMPARTMENT FIRE WAS NOTED. PROPER ROUTINE MAINTENANCE HAD BEEN PERFORMED THROUGH OUT LIFE OF OWNERSHIP

Components: ENGINE

March 01, 2021
NHTSA ID Number: 11406399
Consumer Location: ASHAWAY, RI
VIN: 5XYPGDA3XGG****

Summary of Complaint

MY ENGINE SEIZED. THERE WERE NO WARNING LIGHTS PRIOR. I WAS DRIVING ON THE HIGHWAY AND MY ENGINE LOST POWER VEHICLE SHUT DOWN AND ENGINE LIGHT AND BATTERY LIGHT CAME ON. NO PRIOR WARNING LIGHTS WERE ON THE CAR.

Components: ENGINE

March 01, 2021
NHTSA ID Number: 11406400
Consumer Location: ASHAWAY, RI
VIN: 5XYPGDA3XGG****

Summary of Complaint

MY ENGINE SEIZED. THERE WERE NO WARNING LIGHTS PRIOR. I WAS DRIVING ON THE HIGHWAY AND MY ENGINE LOST POWER VEHICLE SHUT DOWN AND ENGINE LIGHT AND BATTERY LIGHT CAME ON. NO PRIOR WARNING LIGHTS WERE ON THE CAR.

Components: STEERING

April 04, 2021
NHTSA ID Number: 11406349
Consumer Location: HOPEWELL, PA
VIN: 5XYPGDA59GG****

Summary of Complaint

STEERING WHEEL CONSTANTLY STICKS

Components: POWER TRAIN ENGINE

March 19, 2021
NHTSA ID Number: 11405196
Consumer Location: CLEVELAND, OH
VIN: 5XYPHDA54GG****

Summary of Complaint

I'M HIGHLY DISAPPOINTED IN MY 2016 KIA SORENTO EX AWD. JUST YESTERDAY I BROUGHT THE VEHICLE IN FOR AN OIL CHANGE TIRE ROTATION AND COOLANT FLUSH. ONE OF THE SERVICE ADVISORS HAD LET ME KNOW THAT THE VEHICLE IS LEAKING OIL AND I'M GOING TO NEED A NEW OIL PRESSURE SWITCH AND A NEW DRAIN PAN SINCE THAT'S WHERE IT'S LEAKING FROM. FOR A PRICE OF $425. UPON LOOKING AND SCOURING THE INTERNET IT LOOKS LIKE THIS IS A VERY COMMON PROBLEM WITH KIA AND JUST THE STEP BEFORE OF ENGINE FAILURE. I DON'T KNOW WHY NHTSA DOESN'T MAKE THIS A STANDARD RECALL CONSIDERING THE SPORTAGE HAS THE SAME RECALL AVAILABLE. I MEAN IT'S A KNOWN FACT KIA ENGINES ARE LACKING IN OIL ,CATCHING ON FIRE AND FAILING. I BOUGHT THIS CAR AS A CERTIFIED PRE-OWNED TO BE REST ASSURE WITH MY UNEASINESS ABOUT BUYING A USED CAR AND I'VE BEEN AT THE DEALERSHIP GETTING REPAIRS LEFT AND RIGHT. I'M NOT EVEN AT 60,000 MILES AND THAT'S HOW LUDICROUS THIS IS! GRANTED THE FIRST PERSON WHO OWNED THE VEHICLE OR AT LEAST IT RATHER PUT 19,000 MILES ON IT. IT'S ALREADY BEEN IN FOR SERVICE WITH THE TRANSMISSION I NEEDED A TORQUE CONVERTER AND THAT WAS COVERED UNDER THE WARRANTY THANK GOODNESS AND NOW THIS OIL LEAK FROM THE OIL PRESSURE SWITCH AND OIL PAN NEEDS TO ALSO BE COVERED UNDER WARRANTY BUT I'M OUT OF LUCK. THERE'S THOUSANDS OF COMPLAINTS ONLINE ABOUT THE SAME DARN PROBLEM.

KIA SORENTO Sold

kia sorento 2011 vin 5xykw4a2xbg126586
2011 KIA SORENTO Collision Run & Drive
5XYKW4A2XBG126586
kia sorento 2011 vin 5xyku4a22bg019408
2011 KIA SORENTO Collision Starts
5XYKU4A22BG019408
kia sorento 2011 vin 5xykt3a14bg093787
2011 KIA SORENTO Collision Unknown
5XYKT3A14BG093787