Components: UNKNOWN OR OTHER ENGINE
July 23, 2019
TBD
Condition
Run & Drive
Damage
Collision
Title
Clear
| Rearview Video Systems | Standard |
|---|
| Dynamic Head Restraints | Not Available |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat, 3rd row |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Torso/Pelvis | Driver, Front Passenger |
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Available |
| Safety Power Windows (Anti-Pinch) locations | Driver, Front Passenger, Rear Seat |
| NHTSA ID Number: | 11240835 |
|---|---|
| Consumer Location: | GARLAND, TX |
| VIN: | 5XYPG4A56HG**** |
BOUGHT THE CAR IN 2018 MARCH I HAVE A 2017 SORENTO. HAVE DONE REGULAR 5000 OIL CHANGES. KIA SAID IT WAS SLUDGE IN ENGINE, HOWEVER THERE ARE METAL SHAVING INSIDE THE THE OIL AND SLUDGE CAUSED BY CRANK SHAFT. AS OF NOW NO RECALL. OUT OF WARRANTY BY 5000 MILES. CURRENT SITUATION WAITING FOR "GOOD FAITH" HELP APPEAL. WAS DENIED STATING NOT MAINTAINING OIL CHANGES. GOT PROOF PROVIDED TO SERVICE DEPT AND WAITING FOR DECISION. THIS COULD HAVE GONE REAL WRONG. NO ENGINE WARNING LIGHT NO OIL LIGHTS EVER CAME ON. THANKFUL I WAS NOT DRIVING ON HIGHWAY( WITH BABY )AND ENGINE COULD HAVE SHUT DOWN. I HEARD KNOCKING AND TOOK IT DIRECTLY TO KIA.THEY KIA SERVICE DEPT ADVISED NOT TO DRIVE SO I LEFT IT THERE. I HAVE A RENTAL AND ITS BEEN A WEEK TODAY. STILL WAITING FOR ANSWER. THE WHOLE REASON BUYING THIS KIA WAS FOR A RELIABLE CAR FOR MY FAMILY. IT IS 2 YRS OLD NO REASON ENGINE FAILURE. MY PROBLEMS ARE SIMILIAR TO OTHER REPORTS I HAVE READ SO THERE IS A MAJOR ISSUE WITH KIA MOTORS.
| NHTSA ID Number: | 11157110 |
|---|---|
| Consumer Location: | NICEVILLE, FL |
| VIN: | 5XYPG4A56HG**** |
STEERING DRIFTS AND VERY DIFFICULT TO CORRECT HAPPENS IN CITY DRIVING AND HIGHWAY. CONSTANTLY HAVE TO CORRECT STEERING
| NHTSA ID Number: | 11421950 |
|---|---|
| Consumer Location: | TOLEDO, OH |
| VIN: | 5XYPG4A39HG**** |
The contact owns a 2017 Kia Sorento. The contact stated while driving 65 mph when the vehicle began to decelerate independently until reaching 20 mph and went into limp mode. The contact stated the check engine warning light was illuminated. The contact stated she depressed the accelerator pedal but the vehicle failed to go over 20 mph. The contact was able to continue driving to her residence. The contact took the vehicle to a local dealer, where it was diagnosed with needing the O2 sensor to be replaced. The vehicle was repaired but continues experiencing failure a total of 5 times. The manufacturer had been informed of the failure. The failure mileage was 8,664.
| NHTSA ID Number: | 11421588 |
|---|---|
| Consumer Location: | ALBANY, OR |
| VIN: | 5xypg4a32hg**** |
Rear passenger left seat belt is locked will not release
| NHTSA ID Number: | 11420869 |
|---|---|
| Consumer Location: | ORLANDO, FL |
| VIN: | 5xypg4a36hg**** |
I have complained since 2020 about the noise in the rear area, this started when the right rear light was rewired. I can't pinpoint what triggers the noise to start, sometimes it happens when the SUV is off ,and idling and driving but not consistently. I left with an unresolved issue. I went to the dealership today( 05/14/2021) @ 11:00 @ Greenway Kia West 3407 West Colonial Drive Orlando Florida 32808, to complain that my oil is running completely out of the engine and I was told all the fees I will have to pay in order to check this problem, I didn't say I had a leak or noise but disappearing. This is a manufacturers issues , and the warranty should cover. I told them my windshield is bubbling at the top and maybe separating , and still again all I heard was fees , I purchased a Kia Sorrento based on the good warranty and the place I felt very safe. I am very very disappointed in the dealership and my safety is at risk and I hope nothing happens before something happens.
| NHTSA ID Number: | 11419199 |
|---|---|
| Consumer Location: | THOUSAND OAKS, CA |
| VIN: | 5XYPG4A33HG**** |
In July 2019 as I was driving, the engine splash shield became loose on the drivers side of my vehicle and started dragging along the road. When I took my car to the dealer I was told that it wasn't covered under the warranty and that I must have driven over something to make it loose. I had NOT driven over anything. I ended up purchasing bolts to replace the loose portion of the splash shield. Then, in January 2020, as the car was driven again, the splash shield came completely off the vehicle. Again, there wasn't any object run over, it just came off. In July 2020, we had the splash shield replaced, as the serpentine drive belt had snapped and gotten caught in the engine. In May 2021, the bolts in the splash shield again came out, and the shield was dragging on the ground. Again, didn't hit any objects or run over anything. Replaced the missing bolts. Our safety was compromised when the shield came off completely and flew into traffic as we were driving. This was also a risk for other people. Then, due to the shield not being in place, and something caused the drive belt to snap and wrap up into the engine was a major safety concern, as I could have lost control of the car. The vehicle was inspected by the dealership, and also by another mechanic. There were no warning lamps, messages, or other symptoms other than what I described above.
| NHTSA ID Number: | 11419215 |
|---|---|
| Consumer Location: | SAN DIEGO, CA |
| VIN: | 5XYPG4A55HG**** |
When pressing on the brake pedal, the transmission will not shift out of park. The only way to shift out of park is to depress the transmission shift override. A new brake light switch did not correct the issue. To date, the vehicle has not been repaired, inspected by dealer, manufacturer, police or insurance representative. No warning lamps, message or other symptoms of the problem occurred prior to the failure.
| NHTSA ID Number: | 11419099 |
|---|---|
| Consumer Location: | BUXTON, NC |
| VIN: | 5xypgda50hg**** |
The paint off of my Kia Sorento is starting to peel off. I have seen videos where this flies off while driving in large and smaller pieces that can obstruct the drivers view or distract them while driving. If it were raining, it could damage the windshield while the wiper blades are running and the paint chips fly up on them. The vehicle is now more susceptible to rust causing the vehicle to be unsafe.
| NHTSA ID Number: | 11418407 |
|---|---|
| Consumer Location: | MORGANTON, NC |
| VIN: | 5XYPKDA57HG**** |
On May 18,2021 my Kia Sorento SXL AWD V6 caught on fire for unknown reason. I was driving with windows open sunroof open and cruise set. Not a single warning light or any weird sounds at all. A car pulled up yelling at me that my car was on fire to pull over off the interstate. I saw nor smelled any smoke anywhere but then I saw a cop had someone pulled over so I figured it would be safe since I was an alone female and it was car of males yelling at me to pull over. As soon as I got out and walked to the front of the car there was still no smoke but flames and what I assumed was plastic dripping from the entire underneath. At this time flames shot out from all around the hood and up the windshield as it instantly shattered. As I ran for my life as stuff kept exploding the state trooper had already called for help so fire department arrived in less then 3 min but my car was gone in less than 45 seconds after I stepped out. I am mentally and physically hurt but luckily only a burn the size of a quarter on my wrist but due to shock while watching my car burn and explode my legs gave out and I sat down hard so 5 days after the fire my legs have recovered from running up an incline for my life but my back pain has only increased. But insurance only covers injuries from the car so running from exploding cars and getting injured is not their problem. Just like Kia allowing all of us Sorento owners to drive our family and loved ones around on a bomb waiting to blow at any moment isn’t their problem either. I have now seen at least 8 2017 Sorento sxl unexplained fire complaints all ending in total loss while only looking on this site and one other site. I have pictures and videos of the fire and how close I was to being in the car as u can see my hoodie laying in front of the car on fire too. Fire started on passenger side of motor just like the defect they supposedly fixed in 2014. If anyone else especially the grandchildren that can’t get themselves out of would have died
| NHTSA ID Number: | 11415164 |
|---|---|
| Consumer Location: | COLUMBIA, SC |
| VIN: | 5XYPKDA50HG**** |
WHEN THE CAR'S HEADLIGHT SWITCH IS SET TO 'AUTO', THE HEAD AND TAILLIGHTS WILL TURN ON AND OFF AT RANDOM, REGARDLESS OF LIGHTING CONDITIONS. THE LIGHTS RANDOMLY TURN ON WHILE THE CAR IS OFF AND STATIONARY AND HAS RESULTED IN A DRAINED BATTERY ON THREE OCCASIONS. . THE LIGHTS TURN ON AND THEN BACK OFF WHILE IN MOTION DURING DAYTIME DRIVING (AS INDICATED BY THE DASHBOARD INDICATOR). WHEN ON AND WHILE IN MOTION AT NIGHT, THE LIGHTS TURN OFF, RESULTING IN ZERO VISIBILITY WHILE DRIVING.
| NHTSA ID Number: | 11414076 |
|---|---|
| Consumer Location: | DOBSON, NC |
| VIN: | 5XYPG4A39HG**** |
I HAD MY KIA FOR 32 DAYS WHEN I WAS LEAVING THE DEALERSHIP FROM PICKING UP THE TAG FROM SOUTHEASTERN AUTO, THE CHECK ENGINE LIGHT CAME ON ALL OF A SUDDEN. WE WERE GOING DOWN A VERY CURVY HIGHWAY RUNNING 45 TO 50 MPH. MIND YOU, NO PROBLEM UNTIL THEN. WE MADE 5 MILES WHEN IT LOST POWER. IT WOULDNT GO OVER 35MPH. WE CALLED THE DEALERSHIP AND WAS TOLD TO STOP AND TURN IT OFF AND BACK ON, AS IT MAY BE IN LIMP MODE. AFTER WE DID THAT WE WERE HEADED BACK TO THE DEALERSHIP WHEN IT COMPLETELY LOST ALL POWER, THEN IT SOUNDED LIKE GRINDED UP METAL AND SPIT IT OUT. THEN IT SHUT OFF AND WOULD NOT CRANK. WE WERE RIGHT ON THE ROAD, IN A CURVE THAT WAS UP HILL. WHERE TRAFFIC WAS VERY FLYING BOTH DIRECTIONS. IT WAS TERRIFYING WAITING FOR THE TOW TRUCK THE DEALERSHIP SENT. THEY SENT IT TO THEIR MECHANIC IN WILKESBORO, WHO DETERMINED IT THREW A ROD THREW THE MOTOR. NOW IT'S BEING TOWED TO A KIA DEALERSHIP WHERE THEY ARE SUPPOSED TO PUT A NEW MOTOR IN IT FOR $300BFROM
| NHTSA ID Number: | 11406672 |
|---|---|
| Consumer Location: | CONWAY, AR |
| VIN: | 5XYPG4A30HG**** |
ON SOME OCCASIONS THE STEERING WAS NOT SMOOTH, AS IF IT STUCK JUST A LITTLE AND I WOULD HAVE TO LIGHTLY JERK IT. THIS WAS ALWAYS HIGHWAY. THEN ABOUT A WEEK AGO MY OIL LIGHT FLICKERED AND I MEAN ONLY A SECOND AND THEN AGAIN ON THE WAY HOME. WHEN I CHECKED MY OIL, THERE WASN'T A DROP ON THE DIPSTICK AND IT LOOKED TO HAVE A LITTLE BURNT OIL ON VERY TIP. IT WAS ALSO VERY HARD TO GET THE OIL CAP ON TO ADD OIL. I HAD TO ADD 3 QUARTS! WHY DID MY OIL LIGHT COME ON BEFORE THIS AND WHY DID IT NOT STAY ON? MY CAR IS A 2017 KIA SORENTO AND HAS ONLY HAD MAINTENANCE AT THE DEALER WHERE IT WAS BOUGHT. I WAS SHOCKED WHEN I LOOKED ONLINE AND SAW THIS WAS AN ISSUE FOR YEARS. WHY ISNT SOMEONE MAKING KIA ACCOUNTABLE? I CANT AFFORD TO PAY UPFRONT FOR REPAIRS AND WHEN COURTS DECIDE YEARS LATER MAYBE WE'LL GET REIMBURSED, THEY DON'T WAIT ON THEIR PAYMENTS FOR THE VEHICLES.
| NHTSA ID Number: | 11406261 |
|---|---|
| Consumer Location: | NEWTOWN, PA |
| VIN: | 5XYPG4A34HG**** |
THE FLASHING CHECK ENGINE LIGHT CAME ON MY 2017 KIA SORENTO, THE CAR WENT INTO LIMP MODE, AND WOULD NOT DRIVE OVER 20 MPH. I WAS DRIVING ON AN INTERSTATE AT THE TIME, AND IT WAS EXTREMELY DANGEROUS TO CROSS TWO HIGHWAY LANES AT 20 MPH TRYING TO PULL OVER TO THE SHOULDER. THE CAR WAS TOWED TO BURNS AUTO SHOP. THEY PULLED UP CODE P1326 AND SAID THIS WAS A KNOWN KIA ISSUE AND A KIA DEALER SHOULD FIX IT FOR FREE. MY CAR HAS 35,000 MILES AND IS STILL UNDER THE 10 YEAR/100,000 MILES KIA WARRANTY. THE CAR WAS TOWED TO FRED BEANS KIA DEALER IN LANGHORNE, PA, WHO REFUSED TO CHECK IT FOR 10 DAYS. KIA REFUSED TO PAY FOR A RENTAL CAR (EVEN RETROACTIVELY) UNTIL THE MECHANIC CHECKED IT - A HUGE INCONVENIENCE TO MY FAMILY OF 6 WHO HAD TO USE 1 CAR FOR 2 WEEKS. WHEN FRED BEANS FINALLY CHECKED THE CAR, THEY CLAIMED TO NOT BE ABLE TO SEE THE CODE. THEY CONCEDED THAT WHAT HAPPENED IS A KNOWN KIA ISSUE AND COULD HAPPEN AGAIN AT ANY TIME. IT'S TERRIFYING TO KNOW MY CAR COULD AT ANY TIME SLOW DOWN TO 20 MPH ON THE HIGHWAY. DESPITE KIA'S CLAIMS THAT THE CAR COULD DRIVE UP TO 55 MPH WITH THE CODE ON, MY SPEED PLUMMETED TO 20 MPH WITHIN SECONDS AND WOULD NOT GO UP DESPITE PRESSING THE GAS PEDAL FOR SEVERAL MINUTES. KIA SAID MY CAR'S VIN WAS NOT AMONG THOSE AFFECTED BY THE RECALL. YET, SINCE THE P1326 ISSUE DID HAPPEN TO MY CAR, MY VIN SHOULD BE INCLUDED. DESPITE KNOWING OF THE ISSUE, KIA AND ITS DEALERS REFUSE TO TAKE MY FAMILY'S SAFETY SERIOUSLY. THEY BOTH SUGGEST I KEEP DRIVING 'UNTIL IT HAPPENS AGAIN'. AFTER READING ONLINE REVIEWS, IT'S CLEAR KIA AND ITS DEALERS ROUTINELY TRY TO AVOID FIXING PROBLEMS COVERED BY WARRANTY. KIA CLAIMS THEY HAVE NO CONTROL OVER THEIR AUTHORIZED DEALERS. YET, IT'S KIA'S RESPONSIBILITY TO PAY FOR ISSUES COVERED UNDER WARRANTY. I'D LIKE KIA TO FIX THE KNOWN CODE P1326 PROBLEM, SO I CAN ENJOY FULL USE OF MY CAR WITHOUT EXPECTING IT TO MALFUNCTION AT ANY MOMENT
| NHTSA ID Number: | 11405925 |
|---|---|
| Consumer Location: | ALBANY, NY |
| VIN: | 5XYPKDA55HG**** |
TL* THE CONTACT OWNS A 2017 KIA SORENTO. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STARTED MAKING AN ABNORMAL SOUND. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO DESTINATION KIA (760 CENTRAL AVE, ALBANY, NY 12206) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE TEST DRIVEN TO DETERMINE THE CAUSE OF THE FAILURE. UPON TEST DRIVING THE VEHICLE, THE CONTACT WAS INFORMED THAT THE ENGINE WAS BLOWN AND THAT SHE WAS RESPONSIBLE FOR REPLACING THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
| NHTSA ID Number: | 11405066 |
|---|---|
| Consumer Location: | GORHAM, ME |
| VIN: | 5XYPKDA50HG**** |
HEADLIGHTS AND DASH BOARD SHUT OFF RANDOMLY IN AUTO MODE DURING NIGHT TIME DRIVING WHICH CAUSES IMMEDIATE CONCERN, FEAR OF ACCIDENT, AND UNWANTED REACTIONS SUCH AS LOOKING AWAY FROM ROAD TO FIND LIGHT STALK AND FIDDLE WITH IT TO GET LIGHTS TO TURN BACK ON. IMAGINE DRIVING THE SPEED LIMIT AT 50 TO 70 MPH IN VARIOUS TRAFFIC CONDITIONS WHEN YOU ARE SURPRISED BY THIS PROBLEM AND WHAT THE TO DO WHEN IT HAPPENS! I HAVE OVER 49000 MILES ON THIS CAR BUT THE PROBLEM WHICH I HAVE DOCUMENTED TWENTY FIVE INSTANCES HAS BEEN IN TO SEVERAL KIA DEALERSHIPS WITH EACH TIME BEING TOLD IT IS NOT A COMMON OCCURANCE AND THAT THEY COULD NOT RECREATE THE PROBLEM. THIS IS A COMMON RESPONSE AND DODGE OF THE ISSUE. NATURALLY THEY CANNOT RECREATE PROBLEM AS THIS OCCURS DURING THE NIGHT WHEN DEALERSHIP IS CLOSED TECHS ARE AT HOME. GIVEN THAT THERE SEEMS TO BE MANY INSTANCES OF THIS PROBLEM REPORTED IT SEEMS NHTSA IS NOT DOING ENOUGH TO PRESSURE KIA TO FIND A CAUSE AND RECALL 2017 SORENTOS FOR A FIX THAT IF IT HASN'T HAPPENED YET SERIOUS DAMAGE OR DEATH IS BOUND TO OCCUR. PLEASE PAY ATTENTION AND START SOME ACTION BEFORE SERIOUS CONSEQUENCES OCCUR!!!
| NHTSA ID Number: | 11404342 |
|---|---|
| Consumer Location: | SEALY, TX |
| VIN: | 5XYPG4A55HG**** |
DRIVING AT ABOUT 75 MILES PER HOUR AND SUDDENLY THE HOOD POP OPEN FORTUNATELY I WAS ABLE TO STOP ON TIME AND PREVENT SOMETHING MAJOR HAVE TO NOTE THAT THERE WAS NO TOO MUCH TRAFFIC.
| NHTSA ID Number: | 11403540 |
|---|---|
| Consumer Location: | MIDLOTHIAN, VA |
| VIN: | 5XYPGDA1XHG**** |
AFTER COMPLAINT # 1399932, KIA SERVICE CALLED ME MARCH 5TH TO SAY THE TURBO NEEDED TO BE REPLACED.
| NHTSA ID Number: | 11403541 |
|---|---|
| Consumer Location: | MIDLOTHIAN, VA |
| VIN: | 5XYPHDA1XHG**** |
FOLLOW UP TO LAST TWO COMPLAINTS. MAR 16 KIA SERVICE CALLED TO SAY A PART IF ENGINE NEEDED TO BE REPLACED A CYLINDER. ORIGINAL PROBLEM BEGAN 2/7/2021
| NHTSA ID Number: | 11403353 |
|---|---|
| Consumer Location: | ROCKLIN, CA |
| VIN: | 5XYPH4A58HG**** |
AUTOMATIC REAR LIFTGATE CLOSED ON MY HAND AND DID NOT RELEASE. SENSORS DID NOT ACTIVATE. CAR WAS PARKED ON A DESERTED RESIDENTIAL STREET, ENGINE WAS NOT RUNNING.I COULD NOT REACH HATCH TO OPEN THE DOOR. FORTUNATELY, I HAD SOMEONE WITH ME. I HAD TO SEEK MEDICAL SERVICES AND PHYSICAL THERAPY. HAND INJURY WILL RESULT IN LIFELONG DISCOMFORT. KIA WAS NOTIFIED AS WAS MY AUTO INSURANCE COMPANY. I WAS ADVISED TO GET A SAFETY CHECK AT THE DEALERSHIP, BUT BECAUSE OF THE PANDEMIC I AM ISOLATING AND AVOIDING EXPOSURES.
| NHTSA ID Number: | 11403032 |
|---|---|
| Consumer Location: | BURLINGTON, VT |
| VIN: | 5XYPGDA31HG**** |
MY CAR DIED GOING 50MPH AND WAS LATER DETERMINED THAT THE ENGINE SEIZED. I BOUGHT THE CAR A YEAR PRIOR INSPECTED AND HAD THE OIL CHANGED. I ONLY OWNED THE CAR FOR A YEAR.
| NHTSA ID Number: | 11399932 |
|---|---|
| Consumer Location: | MIDLOTHIAN, VA |
| VIN: | 5XYPHDA1XHG**** |
ON FEBRUARY 17, 2021 A VEHICLE PULLED OUT IN FRONT OF ME ON A HIGHWAY CAUSING ME TO SLAM THE BRAKES SO HARD TO AVOID HITTING THE VEHICLE. AFTER THE VEHICLE PROCEEDED ACROSS THE ROAD WHEN I TRIED TO CONTINUE FORWARD MY SORENTO HAD VERY LITTLE POWER NO MATTER HOW MUCH I TRIED TO GIVE THE VEHICLE GAS. AS I DROVE SORENTO HOME IT HAD VERY LITTLE POWER. I COULD BARLEY GET VEHICLE TO GO THE 5 PLUS MILES TO MY HOUSE TRAVELING AT LEAST THAN 25 MILES PER HOUR. POSSIBLY LESS THAN THAT AND AS I TRIED TO DRIVE UP THE HILL TO MY HOUSE I BARELY GOT THERE. THE VEHICLE DID NOT HAVE POWER TO GO UP HILL. AFTERWARDS THE VEHICLE WOULD NOT START AND STAY ON.. I HAD IT TOWED TO KIA DEALERSHIP WHERE IS HAS BEEN FOR A WEEK.
| NHTSA ID Number: | 11399465 |
|---|---|
| Consumer Location: | WINNABOW, NC |
| VIN: | 5XYPG4A41HG**** |
RIGHT SIDE PASSENGER SEAT HAS NOT WARNING/SOUND TO REMIND PASSENGER TO FASTEN SEAT BELT. SPOKE WITH DEALER AFTER PURCHASE AND WAS TOLD THE VEHICLE I PURCHASED ONLY HAS A REMINDER SOUND FOR DRIVER SIDE ONLY. DOES NOT SEEM TO COINCIDE WITH REQUIREMENTS FOR SEAT BELT NOTIFICATION.
| NHTSA ID Number: | 11398604 |
|---|---|
| Consumer Location: | MEDWAY, MA |
| VIN: | 5XYPHDA50HG**** |
MY 2017 KIA SORENTO HAS HAD REPEATED OIL LEAKS DUE TO MULTIPLE OIL PRESSURE SWITCH ASSEMBLY FAILURES. AT 27,000 MILES MY KIA EXPERIENCED A SIGNIFICANT OIL LEAK (IDENTIFIED BY ME DUE TO THE STRONG SMELL OF OIL BURNING COMING FROM THE A/C.) KIA REPLACED THE OIL PRESSURE SWITCH PART #94750-37100 AT THAT TIME. AGAIN AT 60,000 THIS SAME PART FAILED (AGAIN IDENTIFIED BY THE STRONG SMELL OF BURNING OIL COMING FROM THE ENGINE) AND ONCE AGAIN KIA REPLACED THE OIL PRESSURE SWITCH (PART #94750-37100.) HAVING THE SAME PART FAIL TWICE IN 60,000 AND HAVING OIL LEAKS REPEATEDLY IS NOT ONLY A FIRE HAZARD (I WOULD POINT YOU TO A SIMILAR PROBLEM YOU FORCED GM TO PERFORM A RECALL IN 2015) BUT THIS COULD SEVERELY SHORTEN THE LIFE OF THE CAR ENGINE AS WELL.
| NHTSA ID Number: | 11397865 |
|---|---|
| Consumer Location: | APPOMATTOX, VA |
| VIN: | 5XYPGDA30HG**** |
ENGINE BURNS UP OIL VERY QUICKLY WAY BEFORE 3,000 MILES AND THERE ARE NO ALERTS THAT THE OIL IS LOW. STEERING GETS "STUCK" AT TIMES FOR BRIEF AMOUNTS OF TIME AND NEEDS TO BE READJUSTED IN THE ROAD. THIS HAPPENS ON STRAIGHT HIGHWAYS AND IN CURVE. WINDSHIELD WIPER FLUID FUNCTION DOES NOT WORK.
| NHTSA ID Number: | 11397934 |
|---|---|
| Consumer Location: | MINNEAPOLIS, MN |
| VIN: | 5XYPGDA55HG**** |
WHITE SMOKE IN EXHAUST AND LOUD GRIND WHEN COLD START. PAINT IS PEELING IN THE BACK
| NHTSA ID Number: | 11389987 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 5XYPK4A58HG**** |
TL* THE CONTACT OWNS A 2017 KIA SORENTO. THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE WOULD NOT START. THE CONTACT JUMP STARTED THE VEHICLE AND TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REPLACE THE BATTERY HOWEVER, THE FAILURE PERSISTED. THE CONTACT HAD THE VEHICLE TOWED TO LOCAL DEALER BILL BRYAN KIA (9039 US-441, LEESBURG, FL 34788) AND WAS ADVISED TO NOT TO LEAVE THE KEY IN THE VEHICLE TO PREVENT FUTURE FAILURES. THE VEHICLE WAS RETURNED HOWEVER, THE FAILURE PERSISTED. AFTER FIVE DAYS, THE CONTACT HAD THE VEHICLE TOWED BACK TO THE SAME DEALER TO BE REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,744.
| NHTSA ID Number: | 11389058 |
|---|---|
| Consumer Location: | SEBRING, FL |
| VIN: | 5XYPK4A55HG**** |
WHILE THE VEHICLE IS IN MOTION A RED WARNING LIGHT APPEARS IN THE SHAPE OF A STEERING WHEEL AND THE STEERING BECOMES VERY STIFF. THIS HAPPENS INTERMITTENTLY AFTER PUTTING IT TO GEAR AND DRIVING FORWARD OR BACKING OUT AND IT HAS ALSO HAPPENED WHILE HIGHWAY DRIVING. LUCKILY THESE INCIDENTS HAVE HAPPENED WHILE DRIVING STRAIGHT AND OCCURS FOR A SHORT DURATION. IT IS CONCERNING FROM A SAFETY STANDPOINT. I BROUGHT IT IN TO A KIA DEALERSHIP AND IT HAS SOMETHING TO DO WITH THE ELECTRONICS IN THE STEERING COLUMN. THEY HAVE NO RECALL LISTED AND IT IS VERY EXPENSIVE TO REPLACE OUTSIDE THE 50K BASIC MILEAGE WARRANTY WHICH OURS IS SINCE WE TEND TO PUT A LOT OF HIGHWAY MILES ON OUR VEHICLE. IT ISN'T TOO MUCH OVER THOUGH AND WE TAKE VERY GOOD CARE OF IT. I WOULD FIND IT VERY HARD TO BELIEVE IT THAT IS CAUSED FROM WEAR AND TEAR BUT MORE LIKELY TO BE A MANUFACTURER DEFECT.
| NHTSA ID Number: | 11388416 |
|---|---|
| Consumer Location: | NEWPORT, TN |
| VIN: | 5XYPGDA51HG**** |
IF LIGHTS ARE IN AUTOMATIC THEY WILL SHUT OFF IN THE PITCH BLACK AND YOU HAVE TO TURN THEM ON WITH THE SWITCH. THIS COULD CAUSE A MAJOR ACCIDENT
| NHTSA ID Number: | 11388450 |
|---|---|
| Consumer Location: | GASTONIA, NC |
| VIN: | 5XYPGDA5XHG**** |
POWER STEERING WENT OUT. RADIO TURNS ON AND OFF GOING DOWN THE ROAD. HEADLIGHTS TURN OFF AND ON BY THEMSELF. BATTERY IS NOW DEAD. CAR WILL NOT RUN. TRANSMISSION LIGHT CAME ON ALL IN ONE DAY..I'VE HAD THIS VEHICLE FOR 4 TO 5 MONTHS
| NHTSA ID Number: | 11387660 |
|---|---|
| Consumer Location: | HEDGESVILLE, WV |
| VIN: | 5XYPGDA32HG**** |
WHILE DRIVING AT NIGHT, AND ALSO WHEN STARTING CAR AT NIGHT. I LEAVE MY LIGHTS ON AUTO. LATELY MY LIGHTS HAVE BEEN TURNING OFF, WHILE DRIVING ON BACK ROADS AND ON INTERSTATE. I HAVE TO TRN LIGHT SWITCH TO OFF THEN TURN TO ON.
| NHTSA ID Number: | 11387522 |
|---|---|
| Consumer Location: | CLARENDON HILLS, IL |
| VIN: | 5XYPG4A30HG**** |
ENGINE LIGHT IS ON TRY TO DRIVE IT'S STOPPING AND IT'S A KNOCKING NOISE COMING FROM ENGINE
| NHTSA ID Number: | 11387594 |
|---|---|
| Consumer Location: | NEW LENOX, IL |
| VIN: | 5XYPG4A30HG**** |
MY CARE BURNS OIL YO ALMOST EMPTY BEFORE THE 3000 MILE OIL CHANGE
| NHTSA ID Number: | 11385764 |
|---|---|
| Consumer Location: | HAINES CITY, FL |
| VIN: | 5XYPH4A54HG**** |
VEHICLE WAS STATIONARY PARKED IN DRIVEWAY. REAR LIFT GATE WAS ACTIVATED BY OWNER WITH KEY FOB. GRANDCHILD RAN UNDER THE LIFT GATE. OWNER PULLED CHILD FROM REAR LIFT. GATE BRUSHED CHILD'S BACK AND CONTINUED TO CLOSE . OWNER THEN PLACED SEVERAL INAMINATE OBJECTS UNDER REAR OF CAR PROTRUDING FROM CARGO HOLD AND ENGAGED THE LIFT GATE. GATE CLOSED EACH TIME UNRESTRICTED TRAPPING THE OBJECT. CALLED KIA REPORTED PROBLEM.
| NHTSA ID Number: | 11385812 |
|---|---|
| Consumer Location: | GRAND PRAIRIE, TX |
| VIN: | 5XYPG4A37HG**** |
WAS DRIVING DOWN THE STREET ENGINE STARTED TO MAKE LOUD NOISE AND STALLED COASTED TO A PARKING LOT. NOTICED SMOKE GOT OUT TO FIND THE ENGINE ENGULFED IN FLAMES.
| NHTSA ID Number: | 11385526 |
|---|---|
| Consumer Location: | ROUND ROCK, TX |
| VIN: | 5XYPH4A50HG**** |
THE STEERING ON MY SORENTO EX FEELS 'STICKY' AND UNSAFE. WHENEVER DRIVING, WHETHER IN THE CITY, ON THE HIGHWAY, OR IN A NEIGHBORHOOD, IT FEELS AS THOUGH THE STEERING WHEEL IS CONSTANTLY GETTING STUCK FOR HALF OF A SECOND AND NEEDS CONSISTENT READJUSTMENT. THE PROBLEM IS ESPECIALLY EVIDENT WHEN DRIVING AROUND A TURN, BUT IT IS VERY NOTICEABLE EVEN WHILE DRIVING ON A STRAIGHT ROAD OR HIGHWAY.
| NHTSA ID Number: | 11384258 |
|---|---|
| Consumer Location: | WINDERMERE, FL |
| VIN: | 5XYPG4A35HG**** |
HEADLIGHTS INITIALLY WERE JUST FLICKERING ON OCCASION NOW HEADLIGHTS ARE TURNING OFF WHILE DRIVING. SOMETIMES THEY GO BACK ON AND SOMETIMES THEY DON'T. WARNING ⚠️ COMES ON AND DASH DISPLAY ALSO INDICATES A HEADLAMP ISSUE. SOMETIMES TURNING THEM ON AND OFF HELPS.BEEN GRADUALLY GETTING WORSE. NOW ALL LIGHTS WILL NOT TURN ON INCLUDING BRIGHTS. HORN ALSO NOT WORKING. HAS HAPPENED MULTIPLE TIMES AT NIGHT ON BUSY CITY STREETS.
| NHTSA ID Number: | 11382864 |
|---|---|
| Consumer Location: | FORKED RIVER, NJ |
| VIN: | 5XYPG4A37HG**** |
OVER THE LAST SEVERAL MONTHS, MY ENGINE HAD BEEN BURNING OIL EXCESSIVELY. I HAD TO ADD 5 QUARTS OF OIL EVERY 1-2 WEEKS. 3 WEEKS AGO, WHILE DRIVING ON THE HIGHWAY, MY CAR BEGAN TO SLOW, THE LIGHTS ON MY DASH WERE BLINKING AND THE CAR WAS NOT ACCELERATING. WHEN I WAS IN A SAFE AREA, I ATTEMPTED TO RESTART THE CAR AND IT DID NOT START. KIA DIAGNOSED THE CAR WITH WORN BEARING RODS. THE CAR IS 4 YEARS OLD AND HAS 136,000 HIGHWAY MILES.
| NHTSA ID Number: | 11378519 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 5XYPG4A55HG**** |
HEADLIGHT KEEP BLOWING
| NHTSA ID Number: | 11374578 |
|---|---|
| Consumer Location: | NIXA, MO |
| VIN: | 5XYPGDA52HG**** |
MY 2017 KIA SORENTO HEADLIGHTS SHUT OFF FOR NO REASON WHEN I AM DRIVING. WHEN THEY ARE IN AUTO MODE THEY WILL TURN OFF FOLLOWED BY A WARNING ON MY SCREEN SAYING THEY HAVE SWITCHED FROM AUTO TO MANUAL. I HAVE TO TURN THE KNOB TO OFF THEN BACK ON. THEY ALSO SHUT OFF IN MANUAL MODE. THIS IS EXTREMELY DANGEROUS AND FRIGHTENING,ESPECIALLY WITH MY TODDLER IN THE BACK SEAT. I AM TOLD A TSB HAS BEEN STARTED AND POSSIBLY A CLASS ACTION LAWSUIT. WHEN WILL KIA DO A RECALL? ONE DEALERSHIP TOLD ME THEY HAVE NO IDEA WHAT IT COULD BE BECAUSE IT HASNT HAPPENED TO THEM, ANOTHER DEALERSHIP SAID THEY HAVE NEVER HEARD OF IT BUT ARE WILLING TO TAKE A LOOK TO SEE IF THEY CAN FIX THIS BUT I WILL HAVE TO PAY. THIS IS NOT RIGHT SINCE THIS IS A KIA DEFECT WITH MULTIPLE COMPLAINTS.
| NHTSA ID Number: | 11374616 |
|---|---|
| Consumer Location: | VIENNA, VA |
| VIN: | 5XYPHDA53HG**** |
SINCE AUGUST 2019, I HAVE BEEN EXPERIENCING INTERMITTENT HEADLIGHTS FAILURE WHILE DRIVING AND THE HEADLIGHTS WAS SET ON AUTO. THE HEADLIGHTS WOULD SHUT OFF FOR 5-10 SECONDS UNEXPECTEDLY AND WILL TURN ON AGAIN. WHEN IT HAPPENS AGAIN THIS PAST SATURDAY (11/7) , I NOTICED WHEN THE HEADLIGHTS WENT OFF, ONLY THE HEADLIGHTS SYMBOL WAS LIGHTED ON THE DASH. NORMALLY, WHEN THE HEADLIGHTS WERE SWITCHED ON AUTO BOTH THE FRONT AND REAR TAILLIGHTS AND HEADLIGHTS SYMBOL WOULD BE LIGHTED ON THE DASH. I HAVE SPOKEN TO FAIRFAX KIA SERVICE TECHNICIAN ABOUT THIS PROBLEM BUT SINCE THE PROBLEM COULD NOT BE REPRODUCED, HE WAS UNABLE TO RESOLVE THE ISSUE. IN REVIEWING YOUR SITE, IT APPEARS OTHER OWNERS OF 2017 KIA SORENTO HAVE HAD SIMILAR ISSUES WITH THE HEADLIGHTS SHUTTING OFF WHILE USING THE AUTO HEADLIGHTS FEATURE. I FEEL THIS IS A SERIOUS SAFETY CONCERN, THEREFORE, I AM HOPING YOUR AGENCY WILL INITIATE AN INVESTIGATION ON THE MATTER TO RESOLVE THE ISSUE BEFORE SOMEONE GETS SERIOUSLY INJURED OR DIE AS A RESULT OF THIS ISSUE.
