Components: ENGINE
January 30, 2021
TBD
Condition
Unknown
Damage
Collision
Title
Bill Of Sale
| Dynamic Head Restraints | Driver, Front Passenger |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Pelvis/Torso | Driver, Front Passenger |
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Standard |
| Safety Power Windows (Anti-Pinch) locations | Not Available |
| NHTSA ID Number: | 11418997 |
|---|---|
| Consumer Location: | TAMPA, FL |
| VIN: | KNDJT2A54D7**** |
Catalytic Converter is failing causing engine and exhaust noise as well as performance issues. Diagnostic code appears when computer diagnostics ran. There is recall for this issue for my year, make, and model, but when I search by vin it states there are no recalls for this vehicle.
| NHTSA ID Number: | 11399366 |
|---|---|
| Consumer Location: | JACKSONVILLE, FL |
| VIN: | KNDJT2A54D7**** |
THIS VEHICLE WAS PURCHASED IN MARCH 2020 AND IN JANUARY 2021 STARTED EXPERIENCING STALLING AND SMOKE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY DIAGNOSED THE ISSUE AS HAVING BAD GAS. IN FEBRUARY 2021, THE CAR HAD THE SAME ISSUE, STALLED WHILE DRIVING, AND WAS ALSO SMOKING. AFTER TWO WEEKS OF SITTING AT THE DEALERSHIP AND AWAITING THE DIAGNOSIS, THE SERVICE MANAGER AT SOUTHSIDE KIA REPORTED THAT THE ENGINE WOULD NEED TO BE REPLACED AND IT WOULD COST APPROXIMATELY $7700. UPON RESEARCH, KIA HAS RECALLED OVER 300K VEHICLES DUE TO ENGINE STALL AND THE RISK OF CATCHING FIRE. THESE ARE THE SAME ISSUES THAT MY MOM'S CAR IS HAVING, HOWEVER, THE DEALER WILL NOT ENTERTAIN OR PAY THE COST AND RATHER ATTEMPT TO SELL HER ANOTHER CAR. I AM STILL AWAITING THE DOCUMENTED ESTIMATE. I HAVE ONLY SPOKEN TO THE SERVICE ADVISOR ON THE PHONE. MY CONCERN IS THAT THEY WERE AWARE OF THE ENGINE TROUBLE IN JANUARY 2021 AND POTENTIALLY IN MARCH OF 2020 WHEN THEY SOLD THE VEHICLE TO HER. THIS APPEARS TO BE DISHONEST AND THAT KIA'S STAFF TOOK ADVANTAGE OF A SENIOR CITIZEN. THE CAR WAS IN MOTION WHILE STALLING AND SMOKING.
| NHTSA ID Number: | 11398725 |
|---|---|
| Consumer Location: | ROCKWALL, TX |
| VIN: | KNDJT2A54D7**** |
TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE OXYGEN SENSOR TO BE REPLACED. THE VEHICLE WAS REPAIRED AND EXPERIENCED THE SAME SYMPTOMS 2 YEARS LATER. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 141,781.*DT* CONSUMER STATED IT RECURRED AGAIN.*JB
| NHTSA ID Number: | 11397055 |
|---|---|
| Consumer Location: | JACKSONVILLE, FL |
| VIN: | KNDJT2A54D7**** |
THE VEHICLE STALLED WHILE DRIVING AND THE ENGINE LIGHT WAS ILLUMINATED. THE CAR WOULD CRANK AFTER SITTING FOR A MOMENT AND THEN THE CAR WOULD STALL AGAIN WHILE DRIVING. THIS WAS VERY DANGEROUS BEING THAT THIS WAS IN TRAFFIC. IN FEBRUARY, THE CAR WAS STALLING AND WHEN TOWED TO THE DEALER THEY DIAGNOSED AS HAVING BAD GAS AND TO RUN THE GAS OUT OF THE TANK. THE ENGINE LIGHT DID NOT COME ON AT THIS TIME. THE CHARGE WAS $168.00 TO DIAGNOSE. THE SAME PROBLEM IS OCCURRING A MONTH LATER AND THE DEALERSHIP RESPONDED THAT IN ORDER TO DIAGNOSE THE PROBLEM IT WILL COST $420. THIS APPEARS TO BE AN EXCESSIVE AMOUNT JUST TO DIAGNOSE THE PROBLEM AND DOES NOT INCLUDE ANY REPAIRS. BEING THAT THE ENGINE IS STALLING THIS AND THE SERIOUSNESS OF THIS, I WOULD LIKE TO BRING THIS TO THIS AGENCY'S ATTENTION. I AM A SENIOR CITIZEN AND WOULD HATE TO THINK THAT THE DEALERSHIP IS TRYING TO TAKE ADVANTAGE OF A WOMAN WHO IS A SENIOR CITIZEN. THE CAR WAS IN MOTION ON SURFACE STREETS BUT ALSO ON THE HIGHWAY AT ONE POINT.
| NHTSA ID Number: | 11395562 |
|---|---|
| Consumer Location: | YARDLEY, PA |
| VIN: | KNDJT2A54D7**** |
TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FRED BEANS KIA OF LANGHORNE (1801 LINCOLN HWY, LANGHORNE, PA 19047, (267)436-4961) AND THE CONTACT WAS INFORMED THAT THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT STATED THE RECALL REPAIR WAS COMPLETED HOWEVER, THE FOLLOWING DAY THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO DEALER AND WAS INFORMED THE CATALYTIC CONVERTER NEEDED TO BE REPLACE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.
| NHTSA ID Number: | 11378002 |
|---|---|
| Consumer Location: | WOODBURY, MN |
| VIN: | KNDJT2A54D7**** |
ENGINE LOSING POWER ENGINE STALLS LOW OIL FOR THE LAST YEAR TAPPING SOUND FROM ENGINE.MY FAMILY AND I FEEL VERY UNSAFE DRIVING THIS CAR IT'S PARKED IN THE GARAGE.WE'VE HEARD ABOUT THE FIRES ABOUT THE BREAKDOWNS THE CAR FREEZING UP AND WE WILL NOT DRIVE IT. WE NEED HELP GETTING THIS ISSUE RESOLVED. 101,000 MI ON THE CAR. PLEASE REACH OUT TO US IF YOU CAN. [XXX][XXX]THIS IS [XXX] FATHER I'M TRYING TO HELP HER GET THIS CAR REPAIRED [XXX] THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
| NHTSA ID Number: | 11343004 |
|---|---|
| Consumer Location: | CHARLESTON, SC |
| VIN: | KNDJT2A54D7**** |
TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE PISTON BLEW WITHOUT WARNING AND CAUSED OIL TO LEAK INTO THE ENGINE AND CAUSED THE ENGINE TO BURN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) THE VEHICLE WAS TAKEN TO THE STOKES KIA DEALER (202 S GOOSE CREEK BLVD, GOOSE CREEK, SC 29445) WHERE IT WAS STATED THAT NO CODES WERE FOUND AND THEREFORE THE ENGINE WOULD NOT BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE ENGINE WAS PURCHASED USED AND DID NOT QUALIFY FOR A REPLACEMENT UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.*DT*DT*JB*DT*AS
| NHTSA ID Number: | 11324717 |
|---|---|
| Consumer Location: | PENSACOLA, FL |
| VIN: | KNDJT2A54D7**** |
STEERING HAS DEVELOPED 3 INCH PLAY, LOOSE NUT INSIDE THE STEERING COLUMN FROM RESEARCH ON THE INTERNET. *TR
| NHTSA ID Number: | 11316676 |
|---|---|
| Consumer Location: | FORT HOOD, TX |
| VIN: | KNDJT2A54D7**** |
I HAD MY CAR IN FOR THE RECALL FOR THE CATALYTIC CONVERTERS WHEN I FIRST GOT THE NOTIFICATION ABOUT IT AND IT HAS ALREADY HAD TO BE FIXED AGAIN FOR THE SAME THING SINCE THEN AND IS STARTING TO ACT UP AGAIN THE SAME WAY. SOMETIMES I CAN SMELL IT AND ALSO NOTICED MY CAR IS NOT ACCELERATING LIKE IT SHOULD. I'M AFRAID MY CAR ISN'T SAFE.
| NHTSA ID Number: | 11309794 |
|---|---|
| Consumer Location: | RIVERDALE, GA |
| VIN: | KNDJT2A54D7**** |
TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE AT AN UNKNOWN DEALER FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE WAS REPAIRED UNDER THE NHTSA CAMPAIGN NUMBER HOWEVER, AFTER THE VEHICLE WAS REPAIRED THE SERVICE ENGINE WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO ALM KIA LOCATED AT SOUTH 4310 JONESBORO RD, UNION CITY, GA 30291, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE MISFIRE WAS DUE TO DEFECTIVE IGNITION COILS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 167,364.
| NHTSA ID Number: | 11204709 |
|---|---|
| Consumer Location: | MYRTLE CREEK, OR |
| VIN: | KNDJT2A54D7**** |
TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING 65 MPH, THE VEHICLE SEIZED AND THE OIL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO LITHIA FORD LINCOLN OF ROSEBURG (1650 NE STEPHENS ST, ROSEBURG, OR 97470, (541) 537-4643) WHERE THEY DISCONNECTED THE BATTERY. THE VEHICLE WAS TOWED TO BUTLER KIA (4950 CRATER LAKE AVE, MEDFORD, OR 97504, (541) 776-3088) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
| NHTSA ID Number: | 11202670 |
|---|---|
| Consumer Location: | MESQUITE, TX |
| VIN: | KNDJT2A54D7**** |
WHEN IN MOTION THE CAR WOULD SPUTTER AND STRUGGLE TO REACH SPEEDS OVER 30 MPH. MULTIPLE TIMES THE CHECK ENGINE LIGHT WOULD COME ON AND READ AS A KNOCK SENSOR. REPLACED THE KNOCK SENSOR BUT THE CAR CONTINUED TO STRUGGLE TO ACCELERATE AND WOULD SPUTTER. TOOK IT TO KIA AND THEY DISCOVERED IT WAS THE HYDRAULIC MODULE. THEY FIXED IT COSTING ME $1500. I DISCOVERED THE OTHER DAY THAT MY CAR HAS A RECALL FOR ANOTHER ISSUE BUT SAW THE CAR HAS AN INVESTIGATION ON GOING ABOUT THIS ISSUE.
| NHTSA ID Number: | 11184912 |
|---|---|
| Consumer Location: | SANTEE, CA |
| VIN: | KNDJT2A54D7**** |
MY CAR BROKE DOWN LAST WEEK, AFTER GETTING IT TOWED TO THE DESTINATION, LOW AND BEHOLD IT IS THE CATALYTIC CONVERTER. I HAD TO REPLACE THE CAT, AND AM NOW WORRIED THAT MY ENGINE, WHICH IS BURNING OIL CAUSED BY THE CAT DAMAGING THE ENGINE WILL CATCH FIRE, AND I WILL NOT HAVE ENOUGH TIME TO REMEDY THE SITUATION. I GET BROUGHT ALL AROUND WHEN I CALL KIA, SOME SAY MY CAR IS BEING RECALLED, SOME SAY NO, ALL I KNOW IS MY CAR IS SHOWING EVERY SINGLE SYMPTOM OF THE RECALL, AND I FEEL THEY ARE TAKING AN EXTREME RISK NOT SPEEDING UP THE PROCESS FOR THE RECALL, AND HAVING MORE KNOWLEDGE IF I'M ON THE OBVIOUSLY SIMILAR SYMPTOMS OF THE RECALL OR NOT. PEOPLE HAVE DIED FROM THEIR NEGLIGENCE, AND THIS WAIT GAME IS GIVING ME EXTREME ANXIETY AND MAKES ME SCARED TO COMMUTE TO WORK.
| NHTSA ID Number: | 11183293 |
|---|---|
| Consumer Location: | SANTEE, CA |
| VIN: | KNDJT2A54D7**** |
MY CAR IS BURNING OIL, AND LOSING POWER I FEEL. I HAVE TO PUT IN MOTOR OIL ABOUT ONCE A WEEK, CHECK ENGINE LIGHT WAS CHECKED AND SAYING THE CATALYTIC CONVERTER.
| NHTSA ID Number: | 11155386 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | KNDJT2A54D7**** |
THE STEERING WHEEL IS SUPER LOOSE AND THE CAR WILL VEER RIGHT ON ITS OWN. WE TOOK IT IN FOR AN ALIGNMENT ($80) AND THEY SAID THEY HAVE TO GO INTO STEERING COLUMN AND DIAGNOSE AND FIX. THEY SAID MOST THE PARTS WERE CHEAP, HOWEVER THE JOB IS TIMELY AND TEDIOUS, THEREFORE THE ANTICIPATE IT COSTING APPROXIMATELY $500 PLUS THE $80 ALIGNMENT....SO ALMOST $600! ALL OF THIS RIGHT AT CHRISTMAS TIME, AND EVEN WORSE, ONLY TWO MONTHS AFTER HURRICANE CHARLIE DEMOLISHED OUR HOME IN PANAMA CITY BEACH, FL AND SURROUNDING AREAS. THE MECHANIC TOLD US WE WERE LUCKY THE STEERING HASN'T STOPPED WORKING COMPLETELY AND WARNED US TO NOT DRIVE IT BECAUSE IT WOULD STOPPED WORKING AT SOME POINT AND WE COULD BE IN MAJOR ACCIDENT.
