2013 MAZDA CX-5 VIN: JM3KE2BE9D0154587

TBD
Condition
Unknown
Damage
Collision
Title
Salvage

VIN JM3KE2BE9D0154587 Decoding Mazda Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

MAZDA

Manufacturer Name

MAZDA MOTOR CORPORATION

Model

CX-5

Model Year

2013

Plant City

HIROSHIMA

Trim

Sport/GX

Vehicle Type

MULTIPURPOSE PASSENGER VEHICLE (MPV)

Plant Country

JAPAN

Plant Company Name

Mazda Motor Corporation

Series2

Wagon Body type

Body Class

Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)

Doors

4

Gross Vehicle Weight Rating From

Class 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg)

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Drive Type

4x2

Displacement (CC)

2000.0

Displacement (CI)

122.04748818946

Displacement (L)

2.0

Engine Model

PE Federal/Canada/California

Seat Belt Type

Manual

Curtain Air Bag Locations

1st and 2nd Rows

Front Air Bag Locations

1st Row (Driver and Passenger)

Side Air Bag Locations

1st Row (Driver and Passenger)

Tire Pressure Monitoring System (TPMS) Type

Indirect

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2013 MAZDA CX-5 Crash Test Score

4

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
16.9%

2013 MAZDA CX-5 Safety Features

Seat Belts and Head Restraints

Dynamic Head Restraints Not Available
Head Restraint Driver, Front Passenger, Rear Seat
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Driver, Front Passenger
Seat Belt Reminder System Driver, Front Passenger

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat
Pelvis/Torso Driver, Front Passenger
Knee Not Available
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Rear Seat
Safety Power Windows (Anti-Pinch) Standard
Safety Power Windows (Anti-Pinch) locations Driver

Complaints Assosiated with VIN JM3KE2BE9D0154587

Components: FUEL SYSTEM, GASOLINE POWER TRAIN ELECTRICAL SYSTEM ENGINE

January 12, 2018
NHTSA ID Number: 11062544
Consumer Location: POTOMAC, MD
VIN: JM3KE2BE9D0****

Summary of Complaint

[XXX] THE ENGINE DOES NOT IDLE. WHEN I WOULD SLOW TO STOP FOR A STOP LIGHT OR STOP SIGN, TH ENGINE WOULD QUIT AND REQUIRE RESTARTING THE ENGINE. THE CHECK ENGINE LIGHT REMAINED ILLUMINATED CONTINUOUSLY, AND, THE RED BATTERY LIGHT WOULD ILLUMINATE. A SERVICE STATION DIAGNOSED THE PROBLEM AS EITHER AN OLD BATTERY, AND/OR, AN ALTERNATOR. OURISMAN MAZDA, 801 ROCKVILLE PIKE, ROCKVILLE, MARYLAND 20852 [301-424-7800] ADVISED ME THIS MORNING, SATURDAY, 01/13/2018, THAT: 1.)THE PROBLEM IS THE MASS AIR FLOW FILTER THAT REQUIRED REPLACEMENT. 2.)THERE ARE NO RECALLS FOR MAZDA MASS AIR FLOW SENSOR FAILURES. 3.) TOTAL PARTS AND LABOR ARE APPROXIMATELY, $575.00. 4.)THE DEALERSHIP SAID THAT THE 5 YEARS / 100,000 WARRANTY DID NOT APPLY TO THE MASS AIR FLOW FILTER. 5.)WHEN I BROUGHT THE CAR TO OURISMAN MAZDA, ON 01/12/2018, TO HAVE THE PROBLEM DIAGNOSED. I WAS ASKED WHEN AND WHERE I LAST FILLED THE GAS TANK, (AS IF A MASS AIR FLOW FAILURE MIMICS CONTAMINATED FUEL. THE CAR WAS PURCHASED, NEW, IN DECEMBER 2012,, AND HAS APPROX.., 75,000 MILES OF URBAN / SUBURBAN DRIVING, NOT UNDER DUSTY CONDITIONS. THE RISK IS THAT THE CAR COULD UNEXPECTEDLY STALL AND WITH NO WAY TO RECOVER QUICKLY. *BF *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Components: ELECTRICAL SYSTEM

July 01, 2021
NHTSA ID Number: 11466253
Consumer Location: SOLANA BEACH, CA
VIN: JM3KE2CE4D0****

Summary of Complaint

My car does not turn off when you push the ignition button. I spoke to Mazda's parts manager about this, and his wife had the same issue and the same model and year as my car. He told me that it is the Parking Lever switch. I feel that not being able to turn your car off is a safety issue. I filed a safety issue with my 2013 Mazda CX-5 on May 26, 2022.

Components: ELECTRICAL SYSTEM

January 16, 2022
NHTSA ID Number: 11461904
Consumer Location: PANAMA CITY, FL
VIN: JM3KE2CE0D0****

Summary of Complaint

When you shut the car off the radio and other components do not shut down. You have to start the car back up and put in gear then back in park and shut the car off (sometimes two or three times) to get everything to shut down. This is getting worse over time.

Components: ELECTRICAL SYSTEM ENGINE

May 01, 2021
NHTSA ID Number: 11456579
Consumer Location: TROY, NY
VIN: JM3KE4CE7D0****

Summary of Complaint

My car won't shut off! I put it in park and turn it off and the accessories stay on. It is getting worse and worse and has taken up to 7 times of turning it off and on, backing it up and forward before it will just turn off for me. I get scared that it won't turn off. I found this forum online and it seems this is a very common problem that is not being addressed by Mazda. https://www.cargurus.com/Cars/Discussion-t49115_ds799849 Not being able to turn my car off is a very big safety risk for me and my 2 year old son.

Components: ELECTRICAL SYSTEM

February 01, 2020
NHTSA ID Number: 11448084
Consumer Location: SAN ANTONIO, TX
VIN: jm3ke4de1d0****

Summary of Complaint

The contact owns a 2013 Mazda CX-5. The contact stated that the PUSH to START button was not able to turn off the vehicle until after several attempts were made, which caused the battery to drain quickly. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and the contact was waiting for a callback. The failure mileage was approximately 100,000.

Components: POWER TRAIN

January 01, 2018
NHTSA ID Number: 11437327
Consumer Location: BOISE, ID
VIN: JM3KE2DE0D0****

Summary of Complaint

The contact owns a 2013 Mazda CX-5. The contact stated while shifting into the park the electronics failed to turn off. The contact vigorously shifted the gear shifter in several positions for approximately 10 to 15 minutes to turn off electronics. There were no warning indicator lights illuminated. The contact was concerned about the battery being drained. The vehicle was taken to the local dealer where the contact was informed that the vehicle was not covered under the recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Components: POWER TRAIN ELECTRICAL SYSTEM

August 20, 2021
NHTSA ID Number: 11430076
Consumer Location: ROCHESTER HILLS, MI
VIN: JM3KE4CE6D0****

Summary of Complaint

My vehicle does not want to turn off when placed in park. The car is fully in the park position, but the start push button is illuminated with a red light. The power is still on, and the car beeps when door is open. I can only get the power to turn off, after repeatedly tapping the gear shift left, towards the P symbol. It is already fully seated in the park position, but this finally causes the light to go off and the car turns off. Always hoping the power did not turn back on while away from the car. Is this a fire hazard? I will not park my car in the garage as I am concerned it may overheat the wiring, electrical components, etc...??? I have noticed similar complaints for this vehicle on this website also.

Components: SUSPENSION

July 24, 2021
NHTSA ID Number: 11426479
Consumer Location: ANNAPOLIS, MD
VIN: JM3kE4DE1D0****

Summary of Complaint

On Saturday afternoon 7/24 I was leaving a parking lot when my drivers side wheel detached from my front axle rod. I have around 90k miles on the vehicle. There was no indication of a part coming loose. Never noticed vibration of wheel or any resistance during movements. This should be a recall on the vehicle.

Components: POWER TRAIN ELECTRICAL SYSTEM

April 03, 2021
NHTSA ID Number: 11418634
Consumer Location: SARATOGA SPRINGS, NY
VIN: JM3KE4CE8D0****

Summary of Complaint

The contact owns a 2013 MAZDA CX5. The contact stated while attempting to shut off the vehicle, the vehicle failed to turn off due to the transmission not being fully in PARK. The contact stated that there was an unknown flashing red warning light illuminated. The vehicle was not yet diagnosed. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 100,000.

Components: ELECTRICAL SYSTEM ENGINE FUEL/PROPULSION SYSTEM

May 13, 2021
NHTSA ID Number: 11416480
Consumer Location: SAN ANTONIO, TX
VIN: JM3KE2BE1D0****

Summary of Complaint

AFTER FIXING THE ELECTRICAL PROBLEM WITH THE CAR NOT FULLY TURNING OFF, THE CAR SUDDENLY DIED IN TRAFFIC AND WOULDN'T RESTART. REPLACING MASS AIR SENSOR, O2 SENSOR, AND PLUGS, THE CAR WILL DIE IN TRAFFIC WHEN COMING TO A STOP, BUT RESTARTS IMMEDIATELY. THE CODE SAYS THIS IS A PCM PROBLEM. INTERNET RESEARCH SAYS THIS IS NOT UNCOMMON RESULTING IN SAFETY RECALLS IN OTHER YEAR MODELS. 2013 SHOULD ALSO BE RECALLED.

Components: ELECTRICAL SYSTEM ENGINE

April 03, 2021
NHTSA ID Number: 11413749
Consumer Location: LAS VEGAS, NV
VIN: JM3KE2DE0D0****

Summary of Complaint

THE IGNITION ON MY 2013 MAZDA CX-5 WOULD NOT TURN OFF AFTER PUTTING THE VEHICLE INTO PARK. THE ENGINE WOULD START WITH THE GEARSHIFT LEVER IN PARK, BUT ONCE I DROVE TO A DESTINATION, PULLED INTO A PARKING LOT, AND PUT THE GEARSHIFT INTO PARK, THE VEHICLE WOULD NOT ENTIRELY TURN OFF. IT WOULD TAKE SEVERAL ATTEMPTS TO MANIPULATE THE GEARSHIFT AROUND TO GET THE CAR TO TURN OFF. THE VEHICLE'S ELECTRICAL SYSTEM WOULD STILL BE ACTIVE, INCLUDING RADIO, DASH LIGHTS, HEADLIGHTS, AND OTHER ELECTRICAL SYSTEMS WOULD ALL REMAIN ON. AFTER CONTACTING A LOCAL MAZDA DEALERSHIP IN TOWN, A "PARK SAFETY SWITCH" IN THE GEARSHIFT LEVER IS BEING AFFECTED, AND IT IS A KNOWN PROBLEM AFFECTING MAZDA CX-5 VEHICLES. HOWEVER, THERE HAVE NOT BEEN ANY RECALLS ISSUED FOR THIS PROBLEM. THANKS TO A QUICK GOOGLE SEARCH SUCH AS "MAZDA CX-5 WILL NOT TURN OFF", I FOUND OUT ABOUT THIS ISSUE. THERE ARE SEVERAL YOUTUBE VIDEOS, POSTS ON REDDIT AND MAZDA FORUMS DISCUSSING THIS ISSUE. HAVING A VEHICLE WITH AN ISSUE WHERE YOU CANNOT TURN THE CAR OFF BECAUSE THE CAR "THINKS" THAT THE VEHICLE IS NOT IN PARK IS UNSAFE AND A SAFETY HAZARD AND CAN CAUSE AN ACCIDENT OR WORSE.

Components: VEHICLE SPEED CONTROL ENGINE FUEL/PROPULSION SYSTEM

March 04, 2021
NHTSA ID Number: 11413591
Consumer Location: SPENCERVILLE, OH
VIN: JM3KE2CE5D0****

Summary of Complaint

WHILE DRIVING MY VEHICLE ON THE INTERSTATE THE CAR LOST THE ABILITY TO ACCELERATE. ALL OF THE DASHBOARD LIGHTS CAME ON AND I HAD TO COAST TO THE SIDE OF THE INTERSTATE. AFTER RESTARTING THE VEHICLE I WAS ABLE TO DRIVE IT BUT I CANNOT TAKE THE VEHICLE OVER 30 MPH NOW WITHOUT IT SHUTTERING AND HAVING ACCELERATION ISSUES. THIS IS A SERIOUS AND LIFE THREATENING ISSUE THAT NEEDS TO BE FIXED FREE OF CHARGE. I HAVE FOUND OTHER REPORTS OF THIS HAPPENING BUT I SEE NO RECALL INFORMATION. THIS NEEDS TO BE FIXED BEFORE MAZDA HAS LAWSUITS FILED AGAINST THEM. THIS IS A MANUFACTURING ERROR AND NOT A USAGE ERROR. PLEASE LOOK INTO THIS.

Components: ELECTRICAL SYSTEM

September 06, 2020
NHTSA ID Number: 11404422
Consumer Location: BELLMORE, NY
VIN: JM3KE2CE3D0****

Summary of Complaint

THE SHIFTER POSITION SWITCH IS DEFECTIVE. IT DOES NOT ALWAYS SHUT OFF THE ELECTRICAL SYSTEM WHEN THE SHIFTER IS PLACED INTO PARK AND THE CAR IS TURNED OFF. THE ELECTRICAL SYSTEM, THE RADIO, LIGHTS, ETC, REMAIN ON EVEN THOUGH THE CAR HAS BEEN TURNED OFF. APPARENTLY IT CAUSED BY A SMALL PART THAT WAS MADE OF RUBBER THAT DRIES OUT AND BREAKS DOWN. IT IS REPLACED BY A PLASTIC PART THAT RESISTS WEAR AND TEAR AND LASTS FAR LONGER. MAZDA IS AWARE OF THE PROBLEM BUT REFUSES TO REPLACE THE DEFECTIVE PART FOR FREE.

Components: ELECTRICAL SYSTEM

May 06, 2020
NHTSA ID Number: 11404154
Consumer Location: STILLWATER, OK
VIN: JM3KE2DE3D0****

Summary of Complaint

AFTER YOU SHUT THE CAR ENGINE OFF THE IGNITION IS STILL ON. WHILE IN PARK I HAVE LOOKED THIS UP AND FOUND OUT THAT IT'S A WORN OUT SWITCH. IN THESE CARS THIS HAD HAPPENED A WHILE BACK BUT IT'S GETTING WORSE LIKE EVERY TIME NOW

Components: ELECTRICAL SYSTEM

March 17, 2021
NHTSA ID Number: 11403577
Consumer Location: JEFFERSON CITY, TN
VIN: JM3KE4DE0D0****

Summary of Complaint

IJUST PURCHASED THIS VEHICLE USED FROM A CAR DEALER. I GET IT HOME AND FIND THIS OUT. SEEMS IT IS A COMMON ISSUE AND COMPLAINT ONLINE WITH A FIX OF OVER $200 IN PARTS AND LABOR. (ALL OUR VEHICLES ARE MAZDAS. I PURPOSELY BOUGHT A MAZDA BECAUSE I BELIEVED THEY WERE RELIABLE. I AM SORELY DISAPPOINTED THERE IS NOT A RECALL FOR THIS. WHEN CAR IS PUT IN PARK AND TURNED OFF IT WILL NOT SHUT OFF. AUXILLARY POWER KEEPS RUNNING NOT ALLOWING THE CAR TO LOCK. RADIO TURNS BACK ON. THE ONLY REMEDY IS TO CONTINUALLY TRY TO JIGGLE THE GEAR SHIFT OR TAKE CAR OUT OF PARK AND BACK IN.

Components: ELECTRICAL SYSTEM

February 01, 2020
NHTSA ID Number: 11396645
Consumer Location: CENTREVILLE, VA
VIN: JM3KE4CE6D0****

Summary of Complaint

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHUT-OFF WHILE DEPRESSING THE START/STOP BUTTON. AFTER PRESSING THE START/STOP BUTTON TO SHUT THE VEHICLE OFF, THE ENGINE TURNED OFF HOWEVER, THE ELECTRONICS INSIDE THE VEHICLE AND THE EXTERIOR LIGHTS REMAINED ACTIVATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS CONTACTED BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 95,000. THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER AND ADVISED TO PAY $395 FOR REPAIRS BEING AS THOUGH THE CONSUMER WAS NOT AT FAULT.

Components: ELECTRICAL SYSTEM SEATS ENGINE

November 20, 2020
NHTSA ID Number: 11375764
Consumer Location: BOILING SPRINGS, SC
VIN: JM3KE2CE3D0****

Summary of Complaint

SEVERAL MONTHS NOW, I'M HAVING TO TURN MY CAR BACK ON TO TURN THE RADIO OFF AND COMPLETELY SHUT THE CAR DOWN. THIS HAS BEEN GOING ON SINCE THE SUMMER OF THIS YEAR. I HAVE TO CRANK IT UP, PUT IT OUT OF PARK INTO DRIVE, AND PUT IT BACK IN DRIVE. AFTER THAT, IT TURNS OFF. I HAVE PUSH TO START AND HAD THE CAR FOR FOUR YEARS PRE-OWNED. YESTERDAY, MY SISTER AND I WERE STRANDED BECAUSE MY CAR DIDN'T START. THE DEALERSHIP SAID IT WAS THE AIR INTAKE OXYGEN SENSOR. THEY REPLACED IT PLUS THEY PUT IN A NEW CAR BATTERY. MY HUSBAND AND I THOUGHT IT WAS WEIRD, BUT NOW I'M WONDERING IF THE CAR ITSELF IS COMPLETELY SHUTTING DOWN WHEN I TURN IT OFF. NOW, THIS IS MAKING ME SCARED TO DRIVE THE CAR. THE REPAIR COST ME 490 SOMETHING.

Components: STRUCTURE

October 18, 2020
NHTSA ID Number: 11375205
Consumer Location: WERNERSVILLE, PA
VIN: JM3KE4CE0D0****

Summary of Complaint

THE REAR HATCH FAILS TO OPEN IN COLD WEATHER. I HAD TO CLIMB IN THROUGH THE CAR AND OPEN A SMALL HATCH TO OPEN THE LIFT GATE MANUALLY. AFTER I OPENED IT MANUALLY IT WORKED PROPERLY THE REST OF THE DAY. . CONTINUES TO FAIL INTERMITTENTLY WHEN VEHICLE IS PARKED OVER NIGHT IN COLD WEATHER.

Components: ELECTRICAL SYSTEM ELECTRONIC STABILITY CONTROL ENGINE

June 01, 2012
NHTSA ID Number: 11362261
Consumer Location: Unknown
VIN: JM3KE4DE2D0****

Summary of Complaint

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED WITH THE CHECK ENGINE, TRACTION CONTROL, AND TIRE PRESSURE MONITOR SYSTEM WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO LESTER GLENN MAZDA (101 NJ-37 E, TOMS RIVER, NJ 08753, (888)422-5041) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 2,000.*DT*JB*DT*JB

Components: ELECTRICAL SYSTEM

March 30, 2019
NHTSA ID Number: 11361356
Consumer Location: SUISUN CITY, CA
VIN: JM3KE4CE9D0****

Summary of Complaint

ON MANY OCCASIONS WHEN THE VEHICLE IS STATIONARY AND I TRY TO TURN OFF THE VEHICLE, IT DOES NOT COMPLETELY SHUT DOWN. THE RADIO AND OTHER ELECTRICAL ACCESSORIES AND LIGHTS STAY ON. THE VEHICLE DOES NOT RECOGNIZE THAT IT IS IN PARK.IT HAS PUSH START BUTTON. I HAVE HAD TO TRY REPEADLY TO TURN OFF AND ON TO MANAGE TO TURN IT OFF. IF YOU LEAVE THE VEHICLE IN THIS STATE, IT WILL NOT LOCK AND THE BATTERY WILL DRAIN WHICH THEN BECOMES A SAFETY ISSUE. BECAUSE THE CAR WILL NOT LOCK AND THE VEHICLE CAN GET STOLEN. I HAVE SEEN ONLINE MANY HAVE THIS ISSUE. THE ONLY WAY I AM ABLE TO TURN IT OFF IS TOO HOLD THE SHIFT ON PARK AND PUT PRESSURE SO THE SENSOR WILL GRAB AND PUSH THE POWER BUTTON AT THE SAME TIME. THIS SHOULD BE RECALLED THE SENSOR IS DEFECTIVE.

Components: POWER TRAIN WHEELS

July 01, 2020
NHTSA ID Number: 11361260
Consumer Location: AURORA, CO
VIN: JM3KE2CE5D0****

Summary of Complaint

BOUGHT MY CAR WITH 40K MILES ON IT FROM A MAZDA DEALERSHIP IN AURORA COLORADO IN 2017. I'M AT 106K NOW AND I THOUGHT I NEEDED WHEEL BEARINGS ON THE FRONT DRIVER SIDE TIRE. TURNS OUT IT'S THE DRIVE TRAIN AND A TRANSMISSION FAILING. MY VEHICLE HUMS ON THE FRONT DRIVER SIDE WHEN I ACCELERATE. THIS ISSUE BEGAN JUST OVER 100K MILES.

Components: ELECTRICAL SYSTEM

August 01, 2020
NHTSA ID Number: 11352149
Consumer Location: KAILUA, HI
VIN: JM3KE2BE3D0****

Summary of Complaint

WHEN I TRY TO TURN OFF THE CAR, IT REMAINS ON. I THEN HAVE TO SHIFT GEARS TO R THEN BACK TO P AND TURN IT OFF AGAIN TO COMPLETELY SHUT THE CAR OFF. IT HAPPENS EVERY TIME.

Components: ELECTRICAL SYSTEM

August 17, 2020
NHTSA ID Number: 11349798
Consumer Location: EDMOND, OK
VIN: JM3KE4DE3D0****

Summary of Complaint

AFTER PRESSING THE "ON/OFF" BUTTON, THE CAR WILL NOT SHUT COMPLETELY OFF (RADIO/LIGHTS/ACCESSORIES REMAIN ON). TO RESOLVE, YOU HAVE TO ESSENTIALLY JAM THE SHIFTER BACK AND FORTH, RATHER STRONGLY (OUT OF PARK) BEFORE TRYING TO TURN IT OFF AGAIN. THIS HAPPENS MORE THAN IT DOESN'T AND AT SOME POINT, I AM CONCERNED IT WONT SHUT OFF. THIS HAPPENS WHEN STATIONARY. WHEN LOOKING FOR POSSIBLE REASONS WHY AND SOLUTIONS, THERE ARE A LOT OF MESSAGE BOARDS REVEALING THIS AS AN ISSUE, BUT NO RECALL HAS BEEN GENERATED. WHAT WOULD IT TAKE TO GET A RECALL IN PLACE? THIS HAS BEEN HAPPENING UPWARDS OF OVER A YEAR AT LEAST.

Components: POWER TRAIN VEHICLE SPEED CONTROL

July 01, 2020
NHTSA ID Number: 11349886
Consumer Location: BUFFALO, NY
VIN: JM3KE2CE3D0****

Summary of Complaint

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS AND DECELERATING, THERE WAS AN ABNORMAL WINDING AND GRINDING NOISE DETECTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE REPAIRS ON THE AXLE AND THE MECHANIC WAS INFORMED THAT THE TRANSMISSION WAS MAKING AN ABNORMAL WINDING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TRANSMISSION SPECIALIST WHERE HE WAS INFORMED THAT THE TRANS AXLE BEARINGS NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THAT THE REPAIRS WERE NOT COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 84,000.

Components: ELECTRICAL SYSTEM UNKNOWN OR OTHER ELECTRONIC STABILITY CONTROL

July 13, 2020
NHTSA ID Number: 11339190
Consumer Location: PHOENIX, AZ
VIN: JM3KE4CE9D0****

Summary of Complaint

THIS ISSUE HAS OCCURRED MULTIPLE TIMES WHERE I PUT MY CAR INTO PARK (THEREFORE BEING STATIONARY), PRESS THE BUTTON TO TURN OFF THE CAR AND THE CAR DOES NOT FULLY SHUT DOWN. IT APPEARS TO BE A SAFETY ISSUE WITH THE STEERING SENSOR NOT FULL RECOGNIZING THAT THE CAR IS IN PARK AND THEREFORE NOT SHUTTING OFF THE CAR COMPLETELY. IN ORDER TO GET THE CAR TO COMPLETELY SHUT OFF, THE CAR HAS TO BE SHIFTED FROM DRIVE TO PARK/ACTIVELY TURNING ON AND OFF THE CAR SOMETIMES AS MANY AS 5-6 TIMES IN ORDER FOR IT TO FULLY SHUT DOWN. I HAVE READ DOZENS OF REPORTS OF OTHER MAZDA OWNERS EXPERIENCING THE SAME PROBLEM. CARS BEING UNINTENTIONALLY LEFT ON IS DEFINITELY A SAFETY ISSUE THAT NEEDS TO BE LOOKED INTO.

Components: ELECTRONIC STABILITY CONTROL

July 02, 2020
NHTSA ID Number: 11337229
Consumer Location: THONOTOSASSA, FL
VIN: JM3KE4CE6D0****

Summary of Complaint

WAS DRIVING WHEN CAR SHUT DOWN FOR A SECOND AND TRACTION CONTROL, TIRE LIGHT AND CHECK ENGINE LIGHT CAME ON. I HAD NO POWER AND THE REAR TIRES WERE NOT SPINNING. I PUT THE CAR IN PARK AND SHUT IT OFF. I STARTED IT BACK UP AND ONLY THE TIRE LIGHT AND ENGINE LIGHT WERE ON AND I HAD POWER. I WAS ABLE TO DRIVE ANOTHER 30 MILES BEFORE HAVING THE SAME PROBLEM.

Components: ELECTRICAL SYSTEM

February 06, 2020
NHTSA ID Number: 11307650
Consumer Location: CASTLE ROCK, CO
VIN: JM3KE4BE8D0****

Summary of Complaint

THIS IS A "PUSH BUTTON" START VEHICLE. WHEN YOU PUSH THE BUTTON TO TURN OFF THE ENGINE, THE ELECTRICAL COMPONENTS / ACCESSORIES REMAIN ON INSTEAD OF TURNING OFF WITH THE ENGINE. THERE IS NO KEY TO REMOVE SO YOU CANNOT MANUALLY TURN OFF THE ELECTRICAL COMPONENTS / ACCESSORIES. EVEN UPON EXITING THE VEHICLE AND LOCKING IT, THE ELECTRICAL SYSTEMS REMAIN "ON" EVEN THOUGH THE ENGINE IS OFF. THE VEHICLE IS STATIONARY WHEN THIS HAPPENS. THE GEAR SHIFT SHOWS PARK. IT SEEMS THAT SOME TYPE OF SENSOR IS NOT PROPERLY COMMUNICATING TO SHUT ITSELF DOWN.

Components: ELECTRICAL SYSTEM

December 01, 2017
NHTSA ID Number: 11286999
Consumer Location: DURHAM, NC
VIN: JM3KE4BE2D0****

Summary of Complaint

WHEN PARKING AND PUTTING THE CAR IN 'PARK', THE CAR DOESN'T RECOGNIZE THAT IT'S IN THE PARK POSITION, AND ALTHOUGH THE CAR SHUTS OFF, THE ELECTRICAL SYSTEM STAYS ON. THIS ALLOWS THE BATTERY TO RUN DOWN WITH STEREO, LIGHTS, AND FANS ALL RUNNING, AND EVEN WORSE, WOULD ALLOW SOMEONE TO STEAL THE CAR IF THEY WERE TO GET INTO IT. I'VE DONE RESEARCH AND FOUND HUNDREDS OF COMPLAINTS ABOUT THIS ISSUE ONLINE WITH THE 2013 AND 2014 MODEL YEARS.

Components: ELECTRICAL SYSTEM

November 13, 2019
NHTSA ID Number: 11279901
Consumer Location: BELLEVUE, NE
VIN: JM3KE4CE2D0****

Summary of Complaint

THE ENGINE CUTS WHEN I PUT MY CAR IN PARK AND PUSH MY START/STOP BUTTON BUT THE RADIO STAYS ON AFTER. I TRY OVER AND OVER AGAIN TO TURN MY CAR OFF FULLY BY SWITCHING GEAR AND TURNING THE CAR ON AND OFF. THIS HAS HAPPENED DAILY FOR ME. I NOTICED THAT THIS MAY HAVE SOMETHING TO DO WITH THE ELECTRICAL SHORTAGE OF THE IGNITION SWITCH. IT'S VERY UNSAFE. IT CAN CAUSE BATTERY DRAINAGE AND CAN LEAD TO OTHER ELECTRICAL ISSUES.

Components: ENGINE

March 25, 2017
NHTSA ID Number: 11265379
Consumer Location: LOUISVILLE, GA
VIN: JM3KE2CE4D0****

Summary of Complaint

WHEN I PUT IT IN PARK AND PRESS BUTTON TO SHUT IT OFF, THE AUXILIARY POWER STAYS ON. THIS MAKES THE CAR WHERE IT CANNOT BE LOCKED AND DRAINS THE BATTERY. IT IS A SAFETY HAZARD.

Components: VEHICLE SPEED CONTROL ENGINE FUEL/PROPULSION SYSTEM

September 21, 2019
NHTSA ID Number: 11258913
Consumer Location: CORPUS CHRISTI, TX
VIN: JM3KE2BE4D0****

Summary of Complaint

I WAS DRIVING MY MAZDA 2013 CX-5 ON THE HIGHWAY, WHEN IT SUDDENLY LOST POWER AND WOULD NOT ACCELERATE. I PRESSED THE THE ACCELERATED ALL THE WAY TO THE FLOOR AND MY VEHICLE WOULD NOT ACCELERATE. THE ENGINE LIGHT, LOW TIRE, AND TRACTION SYMBOLS ALL WERE LID UP ON THE DASHBOARD. I DROVE THE VEHICLE BACK HOME AT 20 MPH AS THIS IS THE MAXIMUM TOP SPEED THE VEHICLE WOULD ACCELERATE. I WILL CHECK TO SEE IF THERE IS A RECALL FOR THIS SAFETY ISSUE THAT CAN BE LIFE THREATENING.

Components: UNKNOWN OR OTHER

April 01, 2019
NHTSA ID Number: 11258563
Consumer Location: CHEPACHET, RI
VIN: JM3KE4CE9D0****

Summary of Complaint

DEFECTIVE PARKING SWITCH. IGNITION FAILS TO DISENGAGE EVEN THOUGH THE DASHBOARD DISPLAY SHOWS THE CAR IS IN PARK. AT TIMES THE ENGINE STAYS ON; MAJORITY OF THE INSTANCES THE ENGINE SHUTS DOWN BUT THE IGNITION REMAINS ON WITH AN AUDIBLE ALARM SOUNDING WHEN THE DRIVER'S DOOR IS OPEN. THIS PROBLEM DRAINS THE BATTERY COMPLETELY AND REQUIRES DISCONNECTING THE BATTERY TO AVOID THE DRAIN. DANGEROUS FOR EVERYONE BUT PARTICULARLY DANGEROUS FOR THOSE WHO ARE DEAF WHEN THE ENGINE RUNS OR THE IGNITION STAYS ON AND CAUSES THE BATTERY TO DRAIN. THE VEHICLE IS PARKED WHEN THIS OCCURS. AT TIMES CONTINUING TO TURN ON THE ENGINE, SHIFTING THROUGH ALL OPTIONS AND BACK IN TO PARK SOLVES THE PROBLEM. SEVERAL OCCASIONS WHEN SHIFTING BACK INTO PARK AND TURNING OFF THE IGNITION WILL NOT SOLVE THE PROBLEM. THE PROBLEM STARTED TO OCCUR RANDOMLY BUT NOW OCCURS DAILY. SINCE THIS ISSUE I HAVE REPLACED STARTER AND BATTERY WITH NO AFFECT. THE MECHANIC FOUND THE TECHNICAL SERVICE BULLETIN ISSUES BY MAZDA FOR THIS PROBLEM.

Components: UNKNOWN OR OTHER

September 13, 2019
NHTSA ID Number: 11255485
Consumer Location: JOHNSTOWN, CO
VIN: JM3KE4DE3D0****

Summary of Complaint

DEFECTIVE PARKING SWITCH. IGNITION FAILS TO DISENGAGE EVEN THOUGH THE DASHBOARD DISPLAY SHOWS THE CAR IS IN PARK. AT TIMES THE ENGINE STAYS ON; MAJORITY OF THE INSTANCES THE ENGINE SHUTS DOWN BUT THE IGNITION REMAINS ON WITH AN AUDIBLE ALARM SOUNDING WHEN THE DRIVER'S DOOR IS OPEN. THIS PROBLEM DRAINS THE BATTERY COMPLETELY AND REQUIRES DISCONNECTING THE BATTERY TO AVOID THE DRAIN. DANGEROUS FOR EVERYONE BUT PARTICULARLY DANGEROUS FOR THOSE WHO ARE DEAF WHEN THE ENGINE RUNS OR THE IGNITION STAYS ON AND CAUSES THE BATTERY TO DRAIN. THE VEHICLE IS PARKED WHEN THIS OCCURS. AT TIMES CONTINUING TO TURN ON THE ENGINE, SHIFTING THROUGH ALL OPTIONS AND BACK IN TO PARK SOLVES THE PROBLEM. SEVERAL OCCASIONS WHEN SHIFTING BACK INTO PARK AND TURNING OFF THE IGNITION WILL NOT SOLVE THE PROBLEM. THE PROBLEM STARTED TO OCCUR RANDOMLY 10/16/2018 BUT OCCURED WITH DAILY FREQUENCY ON 9/9/2019, THE REPAIRS WERE MADE ON 9/13/2019 WHEN THE MECHANIC FOUND THE TECHNICAL SERVICE BULLETIN ISSUES BY MAZDA FOR THIS PROBLEM.

Components: ENGINE FUEL/PROPULSION SYSTEM

August 13, 2019
NHTSA ID Number: 11244384
Consumer Location: TROY, MI
VIN: JM3KE4CE8D0****

Summary of Complaint

INITIALLY THE CHECK ENGINE LIGHT CAME ON WITH NO NOTICE DRIVABILITY CONCERN. USED OBD SCANNER AND RETRIEVED TWO CODES: P0172 RUNNING RICH, P013A DOWNSTREAM O2 SLOW SWITCH. TWO DAYS LATER THE CAR STALLED TWO TIME, BOTH TIMES RIGHT AFTER VEHICLE STOPPED COMPLETELY WITH BRAKE PEDAL APPLIED. STOPPED DRIVING THE VEHICLE FOR SEVERE SAFETY CONCERN AND WILL SEND THE CAR TO THE DEALERSHIP. VEHICLE HAS NOT BEEN MODIFIED, AND HAS 80K MILES, 6.5 YRS OF SERVICE, WITH REGULAR SCHEDULED MAINTENANCE.

Components: ELECTRICAL SYSTEM

August 01, 2019
NHTSA ID Number: 11242082
Consumer Location: HIGHLANDS RANCH, CO
VIN: JM3KE4CE1D0****

Summary of Complaint

WHEN THE VEHICLE IS STATIONARY AND WE TRY TO TURN OFF THE VEHICLE, IT DOES NOT COMPLETELY SHUT DOWN. THE RADIO AND OTHER ELECTRICAL ACCESSORIES AND LIGHTS STAY ON. IT APPEARS THE VEHICLE DOES NOT RECOGNIZE THAT IT IS IN PARK.IF YOU LEAVE THE VEHICLE IN THIS STATE, IT WILL NOT LOCK AND THE BATTERY WILL DRAIN WHICH THEN BECOMES A SAFETY ISSUE, ESPECIALLY FOR YOUNG WOMEN DRIVING THIS VEHICLE.

Components: SERVICE BRAKES, HYDRAULIC

July 15, 2019
NHTSA ID Number: 11232833
Consumer Location: GALVESTON, TX
VIN: JM3KE2CE7D0****

Summary of Complaint

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. WHILE DRIVING, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE REAR BRAKE ROTOR WAS DEFORMED AND DAMAGED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. MAZDA OF CLEAR LAKE (20101 GULF FWY, WEBSTER, TX) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE; HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 29,750. *TR CONSUMER STATED RECENTLY CALLED ABOUT FAULTY BRAKE FOR 2013 MAZDA CX-5. REF #11232833. I WILL ATTACH PHOTOS OF FAULTY BRAKE AND GOOD BRAKE, BOTH FROM REAR OF VEHICLE. PLEASE BE ADVISED THAT THERE ARE MULTITUDE OF COMPLAINTS ONLINE FOR THIS PROBLEM, I HAVE JUST OWNED THIS VEHICLE FOR A LONG TIME WITH LOW MILES, <30,000. ALL COMPLAINTS ARE WITHIN THE 0-30,000 MILE POINT. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Components: SERVICE BRAKES

June 26, 2019
NHTSA ID Number: 11230933
Consumer Location: SOUTHFIELD, MI
VIN: JM3KE4CE3D0****

Summary of Complaint

PURCHASED USED 2013 MAZDA CX-5 IN DECEMBER 2015. APRIL 2017 HAD REAR BRAKE PADS AND ROTORS REPLACED DUE TO RUST. SCREECHING BEGAN, AGAIN, END OF JUNE 2019 WHILE DRIVING NORMAL SPEEDS. CONTINUED TO GET WORSE, BRAKING AND NOT BRAKING AT ANY SPEED. MECHANIC STATED THAT THE REAR PADS AND ROTORS NEEDED TO BE REPLACED DUE TO RUST, WITH THE LEFT-SIDE BEING EXTREMELY WORSE THAN THE RIGHT. SAID THE CALIPER MIGHT HAVE GONE BAD. COULDN'T EXPLAIN HOW THIS WOULD HAPPEN IN 2 YEARS. DID NOT MENTION ANY NOTICES FOR THIS FROM MAZDA OR HOW TO PREVENT THIS FROM HAPPENING AGAIN.

Components: ELECTRICAL SYSTEM

May 29, 2019
NHTSA ID Number: 11210538
Consumer Location: CENTRAL, SC
VIN: JM3KE4DE0D0****

Summary of Complaint

THE ENGINE IS NOT TURNING COMPLETELY OFF WHEN PARKING. YOU PUT THE SHIFTER IN PARK AND PRESS THE STARTER BUTTON OFF, IT IS STAYING ON. THE RADIO AND ANY OTHER ACCESSORIES ARE STAYING ON. I AM HAVING TO RE-START THE VEHICLE MULTIPLE TIMES AND RE-POSITIONING THE SHIFTER IN PARK FOR VEHICLE TO ACTUALLY TURN OFF. IN ADDITION TO DRAINING THE BATTERY, I AM CONCERNED ABOUT OTHER DAMAGE IT COULD POSSIBLY CAUSE. ALSO, THERE'S THE POSSIBILITY OF BEING ALONE AND STRANDED SOMEWHERE. IT'S CLEARLY A SAFETY ISSUE THAT I BELIEVE THEY ARE AWARE OF.

Components: ELECTRICAL SYSTEM

May 20, 2019
NHTSA ID Number: 11208872
Consumer Location: LAS VEGAS, NV
VIN: JM3KE2BE6D0****

Summary of Complaint

THE ELECTRONIC DASHBOARD ON MY 2013 CX5 SPORT IS NOT SHOWING MILES DRIVEN, WHEN THE CAR IN TURNED ON, WHILE BEING DRIVEN, OR STOPPED. ONLY THE TEMPERATURE OUTSIDE IS BEING SHOWN. SEE ATTACHED PHOTO.

Components: POWER TRAIN

May 15, 2016
NHTSA ID Number: 11207814
Consumer Location: HELOTES, TX
VIN: JM3KE2CE5D0****

Summary of Complaint

VEHICLE DOES NOT SHUT OFF WHEN PRESSING THE START/STOP BUTTON DUE TO KNOWN GATE AT SHIFTER ISSUE IN SB 05-007/15. MY VEHICLE WARRANTY EXPIRED DUE TO MILAGE BEFORE THE SB WAS EVEN RELEASED.

MAZDA CX-5 Sold

mazda cx-5 2013 vin jm3ke2cexd0135092
2013 MAZDA CX-5 Weather Unknown
JM3KE2CEXD0135092
mazda cx-5 2013 vin jm3ke4ce5d0116641
2013 MAZDA CX-5 Collision Run & Drive
JM3KE4CE5D0116641
mazda cx-5 2013 vin jm3ke2dexd0159312
2013 MAZDA CX-5 Collision Run & Drive
JM3KE2DEXD0159312